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FAQs Regarding the New Ministry Fee Directive

Deposit Fee Questions

  • When is the initial deposit due?

    June 15, 2016

  • When will student invoices be posted?

    Invoicing will occur the first week of May.

  • Does the initial deposit count towards tuition fees or is it in addition to my total fees?

    The $500 mandatory tuition fee deposit (for domestic students) is part of your tuition fees and reduces the amount you owe.

  • How does the deposit work? Does it have to be paid each term?

    The Ministry policy states that a deposit is assessed on a per program/per academic year basis. Therefore, in a normal situation (no program change) the student pays it once per year.

  • Can I pay my deposit now?

    The billing of fees will take place in early May at which time fees may be paid.

  • If I am an OSAP recipient do I have to pay the deposit?

    Yes, if you are receiving OSAP funding you must pay the tuition deposit by the deposit deadline.

  • What if I am an OSAP recipient and do not have enough money for the deposit?

    As in the past, there will be a process for students who qualify to request an exception to the deposit amount. Additional information will be available through the Financial Services Office.

  • I am waiting for my RESP; do I have to pay the deposit?

    Yes, the tuition deposit is due by the due date unless the student qualifies for special consideration under the OSAP process.

  • If I have a co-op level for the first level of the academic year (i.e. fall) am I expected to pay a deposit?

    Students who have a co-op level as the first level of their program for the academic year (i.e. in the fall) will be billed for the CSI Health plan with a due date of August 5 and payment by this date is expected. The deposit due date will be in October as the first academic level is during the winter semester.

Fees & Payments

  • Can I still pay the full-year tuition fees?

    Yes, a student may still pay the full fees as per the student fee invoices but a student does not have to pay prior to the fees due date stated on the invoice(s).

  • Do I have to pay deferral fees?

    No. The ministry no longer allows the colleges to charge a deferral fee and as such have required colleges to bill by semester and permit payment by semester. Therefore, students no longer need to request to defer to a later date as the timeframe has been established by the Ministry.

  • Will I be able to pay my $500 deposit through the student portal? If so, will I be able to pay the remainder of my fees through the portal as well?

    Yes, fees may be paid through the student portal.

  • How can I confirm that the college has received my payment?

    You can confirm whether your payment has been received by logging into the Student Portal and clicking on the ‘Financial’ tab. Invoices and payments may be viewed and printed. Payments made in person at the college or online through the Student Portal will be reflected immediately. However, please note that for all other payment methods it can take three to five business days for the payment to be reflected on your account. (It is the responsibility of the student to ensure that payment is received by due date.)

  • What happens if I don’t make a payment by the deadline?

    Accounts which reflect a tuition fee payment made after the due date will be assessed the late fee. A late penalty fee will not be assessed on the deposit.

    Tuition Deposit:

    • Returning students who do not pay the tuition deposit by the deadline will not be able to register for classes and/or view their timetable.
    • New students who do not pay the tuition deposit by the deadline may lose their seat in their program and/or not be able to register for classes and/or see their timetable.

    Subsequent Tuition Fees:

    • Returning students who do not pay tuition by the deadline may be removed from their program and/or will not be able to register for classes and/or view their timetable. Late fees will be applied to accounts where fee payments were made after the due date.
    • New students who do not pay tuition by the deadline may lose their seat in their program and/or not be able to register for classes and/or see their timetable.

Admissions & Fee Deposit

  • What happens if I receive a conditional offer and am not able to meet my conditions for admission? Do I lose my deposit?

    Applicants who fail to meet their condition of admission and notify the college prior to the program withdrawal date will have any/all fees that have been paid returned to them.

  • What happens if I am accepted to a program and pay the deposit but am then called off the waitlist for another program here at Conestoga?

    The Ministry policy allows the deposit to be held, however we will permit the student to move the deposit monies to the new program offering.

International Student Questions

  • Do international students have to pay a tuition deposit?

    Yes

    Tuition Deposit:

    • Returning International students who do not pay the tuition deposit by the deadline will not be able to register for classes and/or view their timetable.
    • New International students who do not pay the tuition deposit by the deadline may lose their seat in their program and/or not be able to register for classes and/or see their timetable.
  • Are the subsequent fee due dates the same for international students?

    Yes, the subsequent fee due dates are the same for all students (international and domestic) unless the domestic student is approved through OSAP.

    Subsequent Tuition Fees:

    • Returning International students who do not pay the tuition by the deadline may be removed from their program and/or will not be able to register for classes and/or view their timetable. Late fees will be applied to accounts where fee payments were made after the due date.
    • New International students who do not pay the tuition by the deadline may lose their seat in their program and/or not be able to register for classes and/or see their timetable
  • Will international students be assessed late fees?

    Yes, late fee payment penalties will be applied in the same manner as domestic students.

  • Is the deposit the same and mandatory for International Students?

    International students are expected to pay a mandatory non-refundable deposit of $1,500. The mandatory non-refundable tuition deposit is required for all new and returning students entering a program in the 2016/17 academic year.

    Students who withdrawal after the start of the semester will be assessed a $1,500 withholding fee.

  • Do international students who are sponsored have to pay the mandatory non-refundable deposit fee?

    We do not require sponsoring agencies to pay the deposit by the deposit due date but we are requesting that the SPONSORSHIP letter be provided to the college by the deposit due date or PRIOR to the first day of classes for Saudi Arabian students.

    If a sponsorship letter cannot be provided, please have the student contact the college prior to the deposit due date. In some instances, the student may be required to pay the deposit to secure his/her place in the program. Please send all sponsorship letters to Paula Lemieux (for new students) or Vesna Kovacevic (for returning students) prior to the deposit due date for new and returning students.

  • For an International Student who will be on a co-op semester for September, what will he/she be expected to pay and when?

    Students who have a co-op level for the first semester of the academic year (i.e. fall) will be invoiced for the health plan fee with a due date of August 5 and a deposit due date in October as their first academic semester begins in January.

Sponsor/Second Career Questions

  • Are sponsored students required to pay the deposit fee?

    We do not require sponsoring agencies to pay the deposit by the deposit due date but we require a sponsorship letter by the deposit due date or the student will have to pay the deposit to secure their place in the program.

  • If I have received funding approval (a signed MTCU contract) what must I do?

    Upon receipt of invoice and prior to the deposit due date, you must:

    1. Present your MTCU contract agreement to the fees staff in the Registrar’s Office who will complete an MTCU Payment Agreement with you.
    2. The deposit fee due date will be extended to the date for receipt of funds from MTCU.
    3. Students who withdraw after the deposit due date will be assessed the deposit fee.
    4. Students who fail to adhere to the MTCU Payment Agreement will be assessed the deposit and a late fee.
  • If I have an application for MTCU Application for Financial Assistance in process at MTCU, what must I do?

    Upon receipt of invoice and prior to the deposit due date:

    1. Present MTCU Application for Financial Assistance to fees staff in the Registrar’s Office who will arrange a temporary MTCU Payment Agreement
    2. Deposit fee due date will be extended to the date for receipt of funds from MTCU.
    3. Students who withdraw after the deposit due date will be assessed the deposit fee.
    4. Students who fail to adhere to the MTCU Payment Agreement will be assessed the deposit and a late fee
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