Part-time Courses - Business
Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the Status column will open a new browser tab or window in the Student Portal.
|Course #||Courses||Length (Hours)||Distance||Status|
|CORP0200||Exceptional Customer Service
Description: One of the biggest elements in today's fast paced business world is the importance of good customer service. Poor customer service skills can be detrimental to a business as consumers are continually posting their experiences ( good and bad ) on line. This course will provide understanding of the five needs of customers, quantify the impact of great customer service on profitability, and develop strategies to handle difficult customers.
|CORP0210||Train The Trainer
Description: For new training professionals and for other trainers who want a hands-on understanding of the training process, this workshop has been designed to provide a practical, ‘how to' guide of the entire training function from needs assessment to evaluation.
Contacts for Business.