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Professional Associations

Qualified Administrative Assistant

The Association of Administrative Assistants is a chartered, non-profit, professional association founded in 1951 with a three-fold purpose: to establish a national standard of qualifications for administrative assistants and senior office personnel; to reach this standard by providing advanced education; and to make management aware of the fully qualified administrative assistants' value. Seven courses must be completed successfully within six years to qualify for the Q.A.A. designation and certificate. For further information contact: Continuing Education 519-748-5220 ext. 3764 or mhumphries@conestogac.on.ca or visit the QAA website at http://www.aaa.ca/qaa_enrollment_e.php

Conestoga College offers the following courses that fulfill the QAA certificate requirements:

Compulsory Courses
Association Courses Conestoga College Courses/Course Code
Business English Business Writing Strategies COMM1865 OR
Business Communications 1 COMM1845
Organizational Behaviour Organizational Behaviour BUS1020
Supervision/Management Studies Supervisory Skills for Business and Industry OLRN1315*
Elective Courses
Association Courses Conestoga College Courses/Course Code
Financial Accounting Financial and Managerial Accounting ACCT1020
Business or Commercial Law Business Law BUS2010
Computer Technology - advanced courses in Excel, Access, or Social Media, Website Design/Management Database Management COMP2120
Advanced Word COMP1050
Advanced Spreadsheets COMP1060
Applications Software COMP2130
Interpersonal Communications Interpersonal Communications COMM1140
Economics Microeconomics ECON1020 &
Macroeconomics ECON1030
Event Management Project and Event Coordination MGMT1090
Human Resources Management HRM Principles OLRN1420*
Marketing Marketing 1 MKT1040 &
Marketing 2 MKT1050
Project Management Project Management MGMT1350
Psychology Psychology: Basic Processes of Behaviour PSYC1010
Statistics Statistics OLRN1790*

* denotes an OntarioLearn course

Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.

Courses
Course # Courses Status
ACCT1020 Financial And Managerial Accounting
Description: This course is designed to teach human resources practitioners the financial and managerial accounting they require. The accounting dimension involved in the management of the human resources function itself will also be taught. Students should bring a calculator to the first class. Note: This course is an approved HRPA credit.
Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:
Details
BUS2010 Business Law
Description: Introducing the legal system which governs personal and commercial relationships in Canada, this course provides knowledge of the basic legal concepts in order to gain insight into judicial reasoning. Areas covered range from contract law to real property and protection of creativity.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Details
COMM1141 Interpersonal Communications Skills
Description: This course will help students develop skills needed to interrelate with others in a variety of workplace situations and social settings. With the assistance of self-assessment and feedback instruments, students will be able to build on individual strengths and overcome weakness in their ability to communicate effectively one-on-one and in group settings. Although the course will incorporate relevant communication theories, the focus will be on developing the ability to present oneself effectively in the majority of managerial roles (e.g. managing conflict, instructing, seminar leader, counselor, team member). The course will also focus on managing ones image to maximize career potential.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Details
COMM1865 Business Writing Strategies
Description: In this course, students develop practical writing skills using technology for successful communication in business. They learn how to compose business correspondence including e-mails, memoranda, letters, and reports with a focus on routine, persuasive, and negative messages. The course includes a review of grammar and mechanics.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:
Details
COMP1050 Advanced Word Processing
Description: This course is designed to build on concepts in Word Processing (COMP1070 or 60165600) and will cover merging documents, collaborating with others using revisions, creating web pages and templates, recording, editing and running macros, creating on-screen forms, working with master documents to create and manage long documents and integrating Microsoft Word with other programs and the World Wide Web.
Hours: 42
Credits: 3
Pre-Requisites: COMP1070
CoRequisites:
Details
COMP2130 Applications Software
Description: In the first part of this simulated project, students will start their own small business as a Virtual Admin Assistant and will develop marketing, promotional and business start-up documents. They will further develop and reinforce their skills using the software integration features of Microsoft Office while working for a fictitious client.
Students will draw on skills they have mastered throughout the program to complete the tasks assigned both for their business and their client. In addition, they will develop functional skills using web-authoring software to create their own website. The activities completed are intended to challenge creative abilities, critical thinking, time management and proofreading skills, while exploring entrepreneurial opportunities in an Office Administration role.
Hours: 36
Credits: 3
Pre-Requisites: COMP1355, COMP1060, COMP2120 or COMP2121, COMP1050 or COMP1914
CoRequisites:
Details
ECON1020 Microeconomics
Description: This course will function as a study of how people in society deal with the problem of scarcity. It will introduce students to principles that are essential to understanding contemporary microeconomic issues facing Canadian society. Economic models will be utilized to analyze decisions made by individual economic units in an economy such as households and firms, the interaction of these units under varying market structures, and the impact of various government policies. Topics of study will include principles of economics, supply and demand theory, consumer theory, production and cost theory, and the determination of equilibrium price and output under different market structures.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Details
ECON1030 Macroeconomics
Description: This course is a study of the Canadian economy as a whole. It introduces students to principles that are essential to an understanding of contemporary macroeconomic issues facing Canadian society. It examines the structure and performance of the Canadian economy utilizing economic models and aggregate economic indicators such as gross domestic product, employment, unemployment, income and productivity growth, inflation, interest rates, and the impact of domestic and international influences and of government fiscal and monetary policies. Equivalent: OLRN1600 Introduction to Macroeconomics (Internet).
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Details
OLRN1321 Human Resource Management Principles
Description: This course introduces students to the management aspects of Human Resources. Specific focus is on the factors that affect the overall atmosphere in the workplace and that which contributes to an environment conducive to maximum productivity. Students will be introduced to effective strategies for hiring, motivating, managing, training, and retaining staff. Students will study the following topics: the strategic importance of Human Resources and the role of the HR Manager; competitive challenges facing Human Resources; job analysis and design; Human Resources planning; recruitment and selection; orientation and training; employee relations; performance management; compensation; employee benefits and services; labour relations; health and safety; equity and diversity; and international human resources management.
NOTE: Students who successfully complete this course can apply for an exemption from 'Human Resources Management' within the Human Resources Certificate Program. Course is HRPAO approved.
Note: Students who successfully complete this course can apply for exemption from 'Human Resources Management' within the Human Resources Certificate Program. HRPAO will grant a credit for successful completion of this course. A minimum final grade of 70% is required for HRPAO or CHRP designation.
Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:
Details
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