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Good course. Good mix of practical and lecture.

-Participant, Microsoft Project 2007

Exceptional Customer Service (BUS1160)


Acquire the skills to deliver exceptional customer service to your clients.


One of the most effective and least expensive ways to market a business today is through excellent customer service. This workshop will focus on practical guidance for and effective tools aiding us in dealings with our clients. The participant will experience a non-threatening environment with which to try new skills to improve upon their own customer service knowledge.


Attend This Workshop if You:

Duration: 7 hours

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