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This course allowed me to verbally express my thoughts, feelings and experiences. I was able to express myself without reservation that I will be judged by the way I speak. (The instructor) is a very good person to teach this course. Thank you!

-Participant, Essential Skills

Exceptional Customer Service (BUS1160)

Summary:

Acquire the skills to deliver exceptional customer service to your clients.

Description:

One of the most effective and least expensive ways to market a business today is through excellent customer service. This workshop will focus on practical guidance for and effective tools aiding us in dealings with our clients. The participant will experience a non-threatening environment with which to try new skills to improve upon their own customer service knowledge.

Benefits:

Attend This Workshop if You:

Duration: 7 hours

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