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(The instructor was) well informed, easy to talk to, and very, very helpful.

-Participant, Essential Computer Skills

Guiding Conflict Resolution (COMM0050)

Summary:

Learn the skills required to recognize the signs of conflict, assess the situation and serve as a catalyst to encourage those involved to achieve resolution.

Description:

In a changing workplace, healthy differences can escalate to conflict. Addressing conflict quickly and effectively is a crucial leadership role. This seminar enables leaders to recognize signs that conflict exists, assess each conflict situation to determine their level of involvement, and serve as a catalyst to encourage those involved in conflict to achieve resolution. Leaders learn the skills to both provide support and act as mediators.

Benefits:

Attend This Workshop if You:

Duration: 7 Hours

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