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Help a Student

Faculty and staff are often the first to recognize students are having difficulty. Your recognition and response to signs of student distress may be the critical factor in helping students get the assistance required to deal with a problem.

Refer a Student

If the student is open to your suggestion to meet with a counsellor (counselling is always voluntary), you can assist the student in any of the following ways:

If it is a crisis, please let our receptionist know so the student can be booked immediately.

Situations requiring immediate referral:

Suicide threat

If a student makes a direct or indirect reference to suicide, bring him/her immediately to Counselling Services or ask a counsellor to come to your area. Judgment about the seriousness of the circumstances should not be made without consultation from a mental health professional.

If you are unsure how to approach the student or the student is unwilling to see a counsellor, consult immediately with a counsellor.

After hours, contact Campus Security or the Here 24/7 Crisis Intervention Line (formerly the Mobile Crisis Team) at 1-844-437-3247, or 911.

If a student makes a direct threat of suicide and insists on leaving, call Campus Security or 911 immediately. In the event of an actual suicide attempt, call 911 and then Campus Security .

Harm to others

If a student makes a threat of harm to others, contact Campus Security directly or consult with a counsellor. In an emergency, call 911. Please refer to Security Services’ website for their emergency management guide or consult with Security staff regarding their procedures.

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