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Distance Learning - Part-time Courses - Business Related Courses

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Courses
Course # Courses Status
OLRN1715 Accounting Basics I

Description: Introduces the student to how accounting information is used by, and meets the needs of both internal and external users through effective and efficient communication as well as what accounting information is required by a business concern to reflect clearly the operating results of the enterprise over its operating life. Students will also be introduced to generally accepted accounting principles,the interpretation and preparation of financial statements and how this information is recorded in the various business records.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:

Details
OLRN1725 Accounting Basics II

Description: In this second of the two introductory accounting courses, students will expand their understanding of accounting principles and concepts while covering specific topics including: capital assets, corporations' shareholders' equity, and bonds payable. Preparation of the Statements of Retained Earnings and Cash flows will also be covered. Finally, the students will expand their understanding of the role of financial statement users by studying financial statement analysis.
Hours: 45
Credits: 3
Pre-Requisites: OLRN1715
CoRequisites:

Details
BUS1770 Achieving Success with Difficult People

Description: Do you know people whose behavior makes completing even the simplest tasks difficult? Would you like to learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors or family members? Join this class and get helpful information for understanding yourself, solving people problems, and improving your relationships and personal and professional productivity.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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COMP1626 Achieving Top Search Engine Positions

Description: The vast majority of Web traffic comes from search engines. That means the most important thing you can do to increase your Web site's traffic is to improve its search engine ranking. To do that, you have to understand both the art and science of search engine optimization (SEO). In this course, you'll learn proven, step-by-step SEO strategies that you can implement right away. Join us for a six-week journey to achieving the highest position with the major search engines! This course cannot be used as credit towards Conestoga College programs.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
BUS1910 Administrative Assistant Fundamentals

Description: This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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OLRN1396 Analysis and Critique of Current Fraud Cases

Description: Every forensic accounting and fraud professional learns from their current and past fraud investigations and those conducted by their peers. Students analyze and discuss past fraud cases to gain knowledge of case pitfalls and benchmarks that led to the successful investigation. They analyze previous fraud cases and prepare written reports in the form of a professional presentation. The reports are based on a mock trial of a court case featuring the application of interviewing techniques.
Hours: 50
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1075 Building and Maintaining Customer Relationships

Description: In this course, students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs, and fostering an environment that encourages customers to return.
Hours: 48
Credits: 3
Pre-Requisites:
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BUS1820 Building Teams That Work

Description: Teams are becoming a staple in today's workplace. In this course, you'll learn the components of a successful team and the stages of its development. You'll master the skills you'll need to effectively manage projects, make decisions, and solve problems in a team setting. Plus, you'll have a chance to learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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BUS1931 Business and Marketing Writing

Description: Are you a writer working in the business world? Or a marketing professional responsible for obtaining great marketing copy? Maybe your boss made you the company writer, but you've never had any training. Or maybe you're just interested in a writing or marketing career.

Whatever your background, this fun, introductory course will teach you to write or identify copy that achieves business and marketing goals. Improve your work, your knowledge, your company's image, and your chances of getting hired, promoted or applauded!

Using clear explanations, real-life examples, and an animated style, the course solidifies the relationship between business and marketing principles and written communications. You'll learn how business and marketing objectives affect writing choices. You'll get practical writing instruction in grammar, clarity, structure and more. You'll understand issues unique to this discipline, such as buzzwords, working with a team, and marketing ethics.

Whether you seek to improve your own writing or learn to identify effective copy, this course will help you understand the power of writing - and use it to present a solid, cohesive message to your target audience.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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OLRN1431 Business Concepts I

Description: This course provides an introduction to the study of business in Canada, past and present, and identifies trends affecting the future of business. Emphasis is placed on identifying the internal functions of business and exploring the themes of change, globalization, international business, entrepreneurship, human resource management, quality, finance, motivation, leadership, and ethics/social responsibility.
Hours: 42
Credits: 3
Pre-Requisites:
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OLRN1177 Business Development for Entrepreneurship and Small Business

Description: Business Development is a very important component of the overall success of any business in today's extremely competitive marketplace. As Entrepreneurs or Small Business managers having a good understanding of how to promote and sell your business is critical to the success of any business. This course will focus on Business Development for Entrepreneurs and Small Business. Business Development includes many topics and concepts – this course will cover Advertising, Sales Promotion and Sales. The course will also aim to give a practical overview of the sales process and its role in the development of a successful business.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1593
CoRequisites:

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BUS1940 Business Finance for Non-Finance Personnel

Description: Are you interested in making better business decisions to increase your company's profits, move you up the corporate ladder, and help you reach a better, personal financial position? Then you need to take this course. Using practical explanations and real-life examples, this course will show you how money flows through a typical business. You will learn the basics of how a business operates, including how to develop successful business strategies and how to use financial statements to make better business decisions.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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OLRN1440 Business Law

Description: This course prepares students for a business environment increasingly impacted by laws. It teaches students to have an appreciation for how laws must be understoond and used by management in the conduct of business and provide them with an ability to analyze a business situation from a general legal perspective. Emphasis is placed on contracts, torts, employment law, business organizations, human rights, creditor's rights, and marketing law.
Hours: 45
Credits: 3
Pre-Requisites:
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MATH1002 Business Math

Description: This course provides a review of basic arithmetic and algebra as well as providing students with mathematical tools and concepts needed for other college courses and in future employment. This course is to prepare students for later courses in Business, Finance and Accounting.
Hours: 45
Credits: 3
Pre-Requisites:
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MATH1035 Business Statistics

Description: Throughout this course you will learn about various approaches to basic statistical methods. This course covers regression analysis, probabilities and distributions, sampling, statistical estimation and hypotheses testing. You will demonstrate various skills including problem solving, organization, troubleshooting, and analysis.
Hours: 45
Credits: 3
Pre-Requisites: MATH1002
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OLRN2091 Career Mapping and Job Attainment

Description: In today's competitive job market you want to ensure that your resume stands out from the competition. Find out how to apply with confidence for the job you want and have an interview that will “Wow” them. Learn how to write both effective job application and thank-you letters. Develop your understanding of networking and prospecting. Create a resume that will capture your perspective employer's attention and secure the interview that you would like. Find out how to interview like a pro. Get tips on how to dress and speak in an interview and discover other helpful interviewing tips that will help you get the job you want.
Hours: 42
Credits: 3
Pre-Requisites:
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COMM1085 College Reading & Writing Skills

Description: This course focuses on the reading, writing and critical thinking skills needed for academic and workplace success. Students will analyse, summarize, and discuss a variety of readings and apply the steps of planning, writing, and revising in response to written prompts. This course prepares students for post-secondary writing tasks, research, and documentation.
Hours: 42
Credits: 3
Pre-Requisites:
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OLRN8050 Communication for Health Care Professionals

Description: This course will provide students with the skills to communicate effectively in a professional health care environment. Students will produce and communicate correspondence that reinforces strategic and operational goals of the organization. Students will be required to use a variety of research tools and technologies (including social media) to prepare and communicate effectively with a variety of stakeholders.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1985 Communications for Business II

Description: Employers are looking for employees who possess strong analytical skills and good written and oral communication skills. The first step in applying these skills is in the job search process. Understanding how problems can be solved will be transferred to the job search, report writing and oral communication components of the course. The appropriate documentation and research required to execute an effective job search strategy will be created in this course. Report-writing skills involving detailed problem solving will be applied. As employees advance in their careers, the ability to produce a well-documented, complete and concise report becomes increasingly important. Finally, the ability to speak confidently about a variety of topics to various group sizes is of crucial importance. This course will allow the student to further develop effective oral presentation skills which will be invaluable in career development.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1250
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OLRN8060 Computer Application for Health Care Administration

Description: This course will provide technical skills development in the use of computer applications such as Word, Excel, Access, PowerPoint and enterprise systems. Students will learn how to improve communications, support strategic and operations goals, improve human relations and organizational culture. Students will also learn the importance of developing and maintaining a secure information system to protect client confidentiality.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1087 Computer Applications for Business I

Description: This is a hands-on computer applications course that provides students with the intermediate and advanced word processing skills to produce professional business documents efficiently. Students will also develop expertise in electronic presentation software and spreadsheet applications in order to meet the demands of today's business industry. It is recommended that students have previous computer and internet experience.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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COMP1122 Computer Keyboarding Skills I

Description: This is a ‘learn to type' course. In this course students will learn keyboarding techniques using various methods. Keyboarding speed and accuracy will be emphasized. Proofreading and editing documents is covered. Research about repetitive stress injury and proper ergonomics will be included. The student should be able to achieve a speed of 25 to 30 net words per minute. (Note: It is to the student's advantage to aim higher than the minimum of 25 nwpm. Most employers require a greater speed). Course software requires Windows Operating System to be installed.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1181 Contemporary Canadian Issues

Description: A critical understanding of contemporary Canadian issues is essential to being an active member in our democratic society. Students explore a variety of topics and analyze their ethical implications and relevance to Canadian life. Discussions and debates, as well as related interactive activities, offer opportunities to consider recent controversies from different perspectives. Use of a variety of media (e.g. newspapers, articles and electronic resources) allows for indepth reflection on the history of current social and political issues.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1422 Corporate Practice and Procedure

Description: Corporate Law focuses on the preparation and filing of articles of incorporation, the organization of Ontario and Federal corporations, corporate changes, steps involved in annual filings and updates as well as registering other forms of business organization.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1571, OLRN1580, OLRN1570
CoRequisites:

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ACCT1350 Cost and Managerial Accounting I

Description: This course introduces managerial accounting concepts and terminology including the elements of a job costing system, the application of cost-volume-profit analysis and the application of job order costing, process costing and activity based costing.
Hours: 48
Credits: 3
Pre-Requisites: ACCT1030 or OLRN1315 or OLRN1715
CoRequisites:

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ACCT1360 Cost and Managerial Accounting II

Description: This course examines the various approaches to the treatment of fixed manufacturing overhead on income statements, various approaches for measuring performance including use of segmented income statements, various methods of allocating service department costs and the costs of a joint processes, various methods of arriving at prices for products and services, the nature and importance of accounting for quality costs, and various methods of analyzing cost behavior.
Hours: 48
Credits: 3
Pre-Requisites: ACCT1350, COMP1056 or OLRN1087
CoRequisites:

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OLRN1193 Cost Management

Description: Cost Management will provide the student with an overview of the preparation and use of managerial cost accounting information. The course begins with an introduction to cost accounting technology and then focuses on traditional cost accumulation systems for manufacturing and service operations. Product costing systems in the new manufacturing environments are also examined. The importance of budgeting, master budgets and flexible budgets are studied. The course also covers standard costs and variance analysis. Finally, the course covers basic differential analysis to assist in various decision making situations, including a product's selling price. Many students eventually work in a managerial capacity where they are involved in planning, controlling and decision making. This course is designed to provide the student with an understanding of some of the processes and tools that will help them fulfill these roles responsibly and competently.
Hours: 42
Credits: 3
Pre-Requisites: ACCT1030 or OLRN1715
CoRequisites:

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BUS1360 Creating A Corporate Service Culture

Description: This course reviews the basics of corporate culture and how it impacts on customer service. Areas of study will include service environment, organizational openness and influencing others to adopt a service culture. Participants will explore companies that excel in corporate customer service. Participants will create a customer service culture action plan based on identifying gaps between current and desired practices as a project in this course.
Hours: 30
Credits: 2
Pre-Requisites:
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BUS1600 Creating a Successful Business Plan

Description: Success in business begins with a plan. By committing your idea to paper, you face tough questions and identify strengths and weaknesses. Business plans are not just for financing purposes; they are working documents to guide your business. For new and established small business owners, the course will start you down the path of small business success. Visit www.ed2go.com/conestoga for more information.
Hours: 24
Credits: 2
Pre-Requisites:
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MGMT1950 Creative and Critical Thinking - (Leadership Development)

Description: Thinking is any mental activity that helps formulate or solve a problem, make a decision, or fulfill a desire to understand. Today more than ever, leaders need to be creative and critical thinkers in order to deal with all aspects of organizational, strategic and societal situations or environments. You will learn how to think creatively and critically and apply those skills to both professional and personal situations. For leaders, fine-tuning your creative andcritical thinking skills will assist you in strategic planning, decision-makingandproblem solving.
Hours: 30
Credits: 2
Pre-Requisites:
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OLRN8070 Current Issues in Health Care Administration

Description: This course will teach students the process of critical thinking and decision-making and will apply these skills to solve management and leadership problems in health care. Students will use quantitative and qualitative data to support decision-making. Students will practice managerial and leadership skills that support effective problem solving.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1072 Customer Service and Ethics

Description: You will focus on topics pertaining to customer service and the achievement of equity in various social and work settings, including, but not limited to, race, gender, ethnicity and social orientations. This course will enable you to identify possible strategies for empowerment in the workplace.
Hours: 28
Credits: 2
Pre-Requisites:
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COMP1003 Data Analysis and Advanced Functions

Description: During this course the student will learn and apply more advanced features of spreadsheet applications in order to develop comprehensive solutions to business problems; and utilize advanced database functions and business intelligence tools of a spreadsheet to enable an executive to make comprehensive and informed decisions.
Hours: 42
Credits: 3
Pre-Requisites: COMP1056 or COMP1917 or COMP1923
CoRequisites:

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COMM1465 Dealing With Difficult People

Description: Understanding people, and being able to work with them, is one of the major keys to management and life success. In this course, students will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include personality styles, establishing rapport, body language, matching and mirroring techniques, and the skills necessary to feel totally connected with individuals.
Hours: 30
Credits: 2
Pre-Requisites:
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OLRN1435 Developing Leadership Capacity

Description: This course introduces the latest concepts and approaches to leadership. Within the context of unprecedented changes in the world we live in, the course focuses on supporting students through a process of learning and inquiry that will prepare them to maximize their learning effectiveness and to increase their own leadership capacity. Through learning assignments, activities, readings, lesson notes, assessments and group work, students will assess where their strengths and opportunities for improvements are regarding their own personal leadership behaviour, the quality of their interpersonal relationships, their organizational awareness and tehir awareness of the larger environmental context. This work will provide a foundation for students to identify and develop priorities and action plans to further enhance their leadership development. In order to maximally benefit from this course, you need to have experience with working in an organization because many of the course assignments, assessments and activities require this context.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1375 Dispute Resolution

Description: Recommended: Introductory course in Human Resources Management.

This course surveys the major methods currently in use by organizations for resolving disputes by situating alternative dispute resolution in its historical, social and legal context. Various ADR techniques will be examined and compared, and participants will be provided with an overview of ADR mechanisms, their advantages and disadvantages, and recognize the appropriate situations in which to apply them. Special emphasis is placed on developing mediation skills. Critical issues such as getting parties to the table, ethical issues of the mediation process, power imbalances, the appropriateness of mediation and issues of culture, race and gender are addressed. Technical aspects of the mediation process covered include: stages in the mediation process, how to determine the interests of the parties, how to generate options for settlement, and how to get beyond impasses. Negotiation models and the practical techniques necessary to negotiate effectively are also covered. Participants also examine a range of formal and informal dispute resolution models currently in use by organizations.
Hours: 42
Credits: 3
Pre-Requisites:
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BUS1933 Distribution and Logistics

Description: Distribution and logistics management is a critical company function. Professionals in this field play a key role in fulfilling customer demands, ordering and managing inventory, controlling inbound and outbound shipments, reducing costs, saving time, and meeting company objectives. This course will not only show you how to create and operate a logistics function, but it will also show you how to achieve success through a combination of strategies and tactics.

All elements of distribution and logistics management will be covered, including physical distribution, warehouse selection, material handling, packaging, order fulfillment, customer service, inventory management, receiving, production stores, and returned goods. The course will also address key technology issues such as enterprise resource planning (ERP), bar coding, electronic data interchange (EDI), electronic commerce (e-commerce), and distribution resource planning (DRP).
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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BUS1610 Effective Selling

Description: The goal of Effective Selling is not to teach you how to make a sale today, but to help you discover how you can easily convert a potential customer into a long term asset. This on-line course will help you lay the groundwork for repeat business and your future success with planning, communication and an understanding of human nature.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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OLRN1250 English 1

Description: Effective communication is important for building relationships and successful functioning in every part of an organization. Through the different modes of reading, writing, speaking, listening, researching, analyzing, and representing information students develop the skills required for communicating effectively in personal and professional environments. Students will create a portfolio that includes communication tools and activities related to their chosen career path. An emphasis is placed on developing skills required for communicating in digital environments.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1260 English 2

Description: Recommended: English 1 (Internet) or equivalent.

Students will investigate challenging communication problems that require collecting information, solving problems and making decisions. They will prepare analytical reports, sales and promotional materials, proposals and job search documents. These critical elements of business communications will be studied with an emphasis on clear reporting techniques and powerful persuasive strategies. In addition, students will generate presentations supported by technology, and assess their own communication skills in the context of career demands.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1271 Entrepreneurship

Description: For those interested in starting a small business, get first-hand exposure to the benefits and drawbacks of starting a new business and being your own boss. Students will have the opportunity to practice start-up skills through feasibility analysis, the idea pitch, defining markets, targeting customers, operations, and deciding on what type of business to start. Learn about budgeting, forecasting, and cash management. Students will have the opportunity to test their entrepreneurial skills through a real business venture.
Hours: 42
Credits: 3
Pre-Requisites:
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OLRN1272 Entrepreneurship II

Description: This course will cover the creation of a comprehensive business plan. The course will capture the entrepreneurial spirit, and students will get first-hand exposure to the benefits and drawbacks of starting a new business and being your own boss. Through the steps in creating the business plan, students will have the opportunity to practice start-up skills through defining markets, targeting customers, and addressing financial planning such as cash management, budgeting, and financing. At the conclusion of the course, students will each have the opportunity to ‘pitch' their plan to a potential investor.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1271
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OLRN1552 Environment Management - An Introduction

Description: This course facilitates the development of analytical and evaluation skills required in the management of environmental issues. Students gain a better understanding of the complexity of environmental policies, legislation procedures, and familiarity with the implications and effects of environmental management strategies. The application and development of site inspections and program auditing are explored to assist in the recognition and analysis of potential environmental risks as they would apply in the development of an environmental management system.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN1280 Environmental Laws And Regulations

Description: This course will provide skills and practical knowledge to apply various environmental laws and regulations such as the Environmental Protection Act, the Ontario Water Resources Act, Ont. Reg. 419 (and former Reg. 346), Ont. Reg. 347, and other related environmental legislation. With practical understanding of environmental laws, students will have the information to help protect themselves and their companies from possible litigation while at the same time help preserve the environment.
Hours: 42
Credits: 3
Pre-Requisites:
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OHS1210 Ergonomics

Description: The Ergonomics course will provide the student with an introduction to the science of ergonomics. Building on a foundation of anatomy, physiology, biomechanics and information processing, the student will learn how to evaluate jobs and the workplace, to identify and control ergonomic hazards. The course will focus mainly on industrial and office ergonomics.
Hours: 42
Credits: 3
Pre-Requisites:
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BUS1380 Ethical Issues in Business

Description: An introduction to the study of ethics in business using the Case Study Method. Organizations which are supportive of a positive ethical culture enjoy critical competitive advantages, such as a good reputation and the respect and support of their clients, employees and other stakeholders. This course is designed to assist employees in developing and understanding a framework with which to make ethical decisions. Cases will be drawn from real business situations. Research papers, and case studies will be used to formulate the discussion topics.
Hours: 45
Credits: 3
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OLRN8080 Ethics in Health Care Administration

Description: This case based course will allow students to research, reflect, and communicate ethical decision making as applied to operational and strategic goals in a health care environment. Students will be required to look at ethical decision making from a variety of stakeholder perspectives.
Hours: 45
Credits: 3
Pre-Requisites:
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TRAV1035 Europe

Description: The third course in the series will emphasize tour bookings, modes of transportation, destination geography - focusing on Britain and Europe - and airline ticketing.
Hours: 36
Credits: 3
Pre-Requisites: TRAV1025 or TRAV1210
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TRAV1045 Exotic Destinations

Description: This fourth course in the series will emphasize tour bookings, modes of transportation, destination geography - focusing on the South Pacific, Asia, the Middle East and Africa - and airline ticketing.
Hours: 36
Credits: 3
Pre-Requisites: TRAV1030 or TRAV1035 or TRAV1220
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OLRN1322 Family Law Practice and Procedures

Description: Upon successful completion of this course the student will have developed a basic knowledge of family law practice and procedures as defined by the Rules of Civil Procedure for Ontario and the Family Law Act as required in the role of a Legal Assistant. This course will include knowledge of domestic contracts, divorce procedure, and family litigation.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1571, OLRN1580, OLRN1570
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OLRN1615 Finance and Accounting Math

Description: This course introduces the student to the concepts and procedures of the time value of money calculations used in Mathematics of Finance. It covers topics in simple interest, compound interest, simple and general annuities, bonds and cost-benefit analysis. Students require Grade 12 level Math, U or C, in order to register for this course.
Hours: 56
Credits: 4
Pre-Requisites:
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OLRN8090 Financial Practices for Health Care Organizations

Description: This course will provide students with basic financial skills required to manage within a healthcare organization. Students will use analytical and critical thinking skills to solve problems typical in health care. A focus of the course will be on financial decision making in order to effectively manage organizational resources and implement strategic decisions.
Hours: 45
Credits: 3
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OLRN1428 Financial Systems for Operations Management

Description: You will apply financial concepts to an organization to manage and forecast revenues and earnings, deploy assets, and to prepare operating and capital budgets.
Hours: 42
Credits: 3
Pre-Requisites:
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OLRN1158 Foundations of Mathematics

Description: Provides a review of fundamental math concepts which are required for success in college programs requiring a solid foundation in mathematics. Subject provides a review of fundamental algebra, geometry and trigonometry concept.
Hours: 60
Credits: 4
Pre-Requisites:
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MGMT1115 Fundamentals of Supervision and Management

Description: If you have recently been promoted to a supervisory or management position or want to learn how to become a more effective manager, this course will help you master the basics of business by learning the language of management. You will learn how to make a successful transition from employee to manager and you'll learn how to manage your time so that you can deal with the constant demands of a managerial job.
Hours: 24
Credits: 2
Pre-Requisites:
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MGMT1125 Fundamentals of Supervision and Management II

Description: Have you ever felt technically prepared for a supervisor's role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way. In this course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor. You will be able to assess your own personality, as well as the personalities of your co-workers and boss.
Hours: 24
Credits: 2
Pre-Requisites:
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COMM1901 Fundamentals of Technical Writing

Description: Do you have a knack for explaining complex subjects in a way that makes them easy to understand? If so, you should consider entering the well-paying field of technical writing. This course will teach you the skills you need to succeed as a technical writer. You will learn how to translate complex information into easily understood language, and how to become a wizard at marrying the art of publishing with the science of technology. You'll learn the secrets of successful technical writers, including technical writing conventions, interviewing skills, desktop publishing and formatting techniques, key tips for developing graphics and templates, documentation management, and how to publish documents both on paper and electronically. You'll also learn how to get your first job as a technical writer, plus tricks of the trade that enable you to create high-quality documentation with less work.

This course cannot be used as credit towards Conestoga College programs.
Hours: 24
Credits: 2
Pre-Requisites:
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OLRN1418 Global Logistics

Description: This course looks at the forces of globalization in the field of logistics. Students will explore the strategic framework of transporting goods across international boundaries, research on the evolving concepts of the international supply chain network and calculate the risks involved with global operations, specifically towards the transportation and distribution industry. The course involves research into shipping goods to an international destination and mapping out performance measures towards the best method for the shipment of these goods.
Hours: 42
Credits: 3
Pre-Requisites:
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OLRN1467 Globalization and Sustainability

Description: The rapid growth of the global economy raises fundamental questions: How does trade and politics affect development and the environment? What are the effects of free trade and the rise of multi-national corporations on local cultures? What are the effects of the ‘clash of cultures' produced by international travel, migration, and new social, collaborative technologies that send film, books, television, music and other ‘proprietary' content spinning around the world instantly? Is globalization environmnetally sustainable? This course is designed to examine these and other questions and to provide students with the skills to analyze the day-to-day choices raised by globalization in an increasingly interconnected world.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN8150 Health Care Operations

Description: This course explores the impact of managerial decision making on operational effectiveness. Topics included are typical of challenges faced by line managers including operational planning, quality management and process redesign. Students will become familiar with the environmental factors that affect health care operations and determine the impact on organizational resources. The process of critical thinking and decision-making is examined and applied to management and leadership problems in health care.
Hours: 45
Credits: 3
Pre-Requisites:
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OLRN8100 Health Care Policy

Description: This course provides an overview of the current federal and provincial policy impacting the operation and service delivery of health care in Ontario. Students will become familiar with the internal and external factors impacting policy decision making and implementation.
Hours: 45
Credits: 3
Pre-Requisites:
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BUS1560 High Speed Project Management

Description: The smart project manager must rapidly retool their skill set. This on-line course offers a breakthrough model for dealing with the realities of managing projects at supersonic speeds. Learn to meet and win the challenges of truncated timelines, short-staffed project teams, skimpy budgets and crippling risks. Visit www.ed2go.com/conestoga for more information.
Hours: 24
Credits: 2
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COMM1398 How to Make Money from Your Writing

Description: You really can make money with your writing. Whether you want to create your own business, add to your income, supplement your retirement, or boost what you're earning as a writer, you'll find the how-to's here.
In just six weeks, I'll share secrets, methods, and tips to help you generate income with your writing. This class includes all the practical information that so rarely gets taught in writing classes.
Now I know in most courses and social groups it's taboo to discuss money . . . but not here. We'll embrace it! Making money is the focus of the lessons.
You'll explore a dozen genres that can help you establish a sometime, part-time, or full-time career as a writer. Along the way, you'll learn methods to work faster, suffer less rejection, and bring home more bacon (even if you're a vegan like me).
You'll get facts on ghostwriting, collaboration, writing for the Web, writing for new technologies, copywriting, article and essay writing, and novel and nonfiction book writing, plus I'll give tips for finding publishers and agents. And you're going to practice different writing techniques in a safe environment as I mentor you.
Please join me for this course. Fulfilling (and lucrative) writing work is waiting for you!
Hours: 24
Credits: 2
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OLRN1067 How to Start a Small Business

Description: This course will guide the businessperson through the process of setting up a business. Content areas include feasibility study, forms of ownership, financing, operations, marketing plans and personal skills. In short, this course will help transform your business idea into a functional business.
Hours: 30
Credits: 2
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BUS1620 Individual Excellence

Description: Develop career-enhancing skills in a single on-line course that covers twelve popular one-day seminar topics, including goal setting, time management, and personal organization. You'll learn how to improve your creative abilities, gain confidence with financial matters, and how to minimize conflict in your life.
Hours: 24
Credits: 2
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OHS1230 Industrial Hygiene

Description: This course studies the anticipation, recognition, evaluation and control of chemical, physical and biological hazards arising in or from the workplace. WHMIS and other relevant legislation will also be covered.
Hours: 45
Credits: 3
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MKT1420 Integrated Marketing Communications I

Description: Marketing communication is a very important component of the overall marketing plan. Students must be aware of the role marketing communications plays and be able to prepare and justify a variety of marketing communication approaches. This course will introduce key concepts related to the promotions mix in an IMC (Integrated Marketing Communications) framework. Students will be introduced to communication concepts, creative approaches, and media alternatives they will need to prepare and justify different marketing communication approaches. The advantages, pricing, and measurements of different types of media will also be explored.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1595
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MKT1460 Integrated Marketing Communications II

Description: The world of advertising and promotion has changed dramatically with recent advancements in technology coupled with the pressure on organizations to meet the needs of many different target audiences. Marketers need to look beyond the traditional media to find new and better ways to communicate with their customer. Furthermore, marketers expect their promotional dollars to generate immediate sales and overall a positive return on investment. In this course students will build on and expand their knowledge in the areas of: Sales Promotion, Public Relations, Direct Marketing, Internet and Interactive Media. The course will focus on showing students how to utilize these tactics to capture the attention of the intended target market, communicate the planned message to generate a reaction.
Hours: 56
Credits: 4
Pre-Requisites: MKT1420
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OLRN2012 Intermediate Accounting I

Description: The main purpose of financial accounting is to provide users external to the organization with relevant and reliable information for decision making purposes. This course is designed to provide the accounting student with the skills required for the preparation and interpretation of financial statements. Topics include accounting for corporations, long-term debt, debt and share investments, the statement of cash flows, and financial statement analysis and the framework for financial accounting.
Hours: 56
Credits: 4
Pre-Requisites: ACCT1040 or OLRN1725
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OLRN2022 Intermediate Accounting II

Description: This course is designed to give students an understanding and solid foundation in financial reporting, with a focus on current assets, property, plant, and equipment. Revenue and expense recognition, cash, receivables, and inventory will also be covered.
Hours: 56
Credits: 4
Pre-Requisites: OLRN2012
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ACCT1480 Intermediate QuickBooks 2013

Description: Learning how to use QuickBooks to its full potential goes far beyond learning the basic features of the program. Even many experienced QuickBooks users often struggle when applying certain business situations to QuickBooks. In this course, we'll go beyond the basic introductory concepts and you'll learn how to utilize many of the more advanced features and applications. Software is not included in this course. Students need to have a fully activated copy of QuickBooks 2013 to participate in this course. Visit www.ed2go.com/conestoga for more information.
Hours: 24
Credits: 2
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OLRN1031 Interpersonal and Group Dynamics

Description: In this introductory level course, students learn to apply knowledge from interpersonal relations and group dynamics to working with others as well as on a team. Emphasis will be placed on utilizing effective communication skills with individuals and groups. Group cohesiveness and effective decision making will be discussed.
Hours: 45
Credits: 3
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COMM1926 Interpersonal Communication

Description: Communication is more than speaking, hearing, or even having a good vocabulary. This course explores strategies for success in everyday interpersonal communication. You'll explore clear examples of verbal and nonverbal habits, effective listening, self-concept, differences in cultural and gender conversation styles, and conflict management. You'll also gain practical strategies you can use today to improve communication at home, in social situations, and in the workplace. If you want to strengthen personal behavior and develop strategies for creating positive communication climates with family, friends, and business.This course is cannot be used as credit towards Conestoga College programs.
Hours: 24
Credits: 2
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BUS1920 Introduction to Business Analysis

Description: Give yourself an employment advantage by developing analytical skills that are consistently in high demand. This course will teach you powerful quantitative methods that will have you making better, more informed, and more effective business decisions. The days of making critical business decisions by instinct or coin toss are long gone. If you are planning a career in business, you cannot afford to miss this course!
Hours: 24
Credits: 2
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OLRN1213 Introduction to Business Management

Description: This course covers a wide variety of introductory topics that relate to the management of a company or other organization. The course will focus on the factors that affect the success of businesses in Canada. Students will review the entrepreneurial spirit and character it takes for individuals to start their own business. Explore different kinds of business types and the way they compete in the global economy today. This course introduces management techniques, business planning, as well as ethical business practises. There will be brief coverage of successful management of financial resources.
Hours: 42
Credits: 3
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OLRN1470 Introduction To Business Management And Organizational Behaviour

Description: Recommended: Human Resource Management or equivalent.

This course is an examination of the contemporary Canadian business environment, organization, leadership and management decision process which influences the behaviour of individuals and groups. Increased global competition, technological change and the rising expectations of both employees and employers have underlined the need for better and more effective leadership. This subject provides a better understanding of this process. Note: HRPAO will grant a credit for successful completion of this course.
Hours: 42
Credits: 3
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CHEM1040 Introduction to Chemistry

Description: Even if chemistry tormented you in high school or college, you can master its principles! In this course, you'll gain a solid foundation in the basics of chemistry. Along the way, you'll learn how everything that goes on in your body depends on a chemical reaction. This course also prepares you for a health-related career or for success in a college chemistry course. This credit is not valid towards any college programs.
Hours: 24
Credits: 2
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OLRN1209 Introduction to E-Business

Description: This course provides tools, skills, and an understanding of technology, business concepts and issues that surround the emergence of electronic business. The emphasis of the course is on internet navigation and the use of tools as browsers. In addition to acquiring basic skills for navigating the Internet, the student develops an understanding of the current practices and opportunities in electronic publishing, electronic shopping, electronic distribution, and electronic collaboration. Students also explore several of the problems surrounding electronic business and commerce such as security, authentication, privacy, encryption, safeguarding of intellectual property rights, acceptable use policies, and legal liabilities.
Hours: 45
Credits: 3
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OLRN1326 Introduction to Intercultural Communication

Description: Students will define culture and be introduced to intercultural communication theories and issues. Learners will identify how these theories apply to our daily lives and how they can be used to develop respect for differences between cultures. The main objective of this course is to enhance the students' ability to communicate comfortably with people from different origins. As part of the course, students will communicate with people from other cultures electronically as well as in person. This course will be of interest to individuals working in health, education, human services, and business who have regular interactions with people of foreign descent.
Hours: 42
Credits: 3
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OLRN1510 Introduction to Project Management

Description: Project management practitioners need to understand the established industry norms, methods, and practices for managing all stages of the project life cycle and its related processes. Students are introduced to the fundamental principles of project management, such as project strategy, selection, scheduling, risk management, quality assurance, performance measurement, audit and closure. By participating in discussions, analyzing readings, and conducting preliminary research, students acquire a working understanding of the Project Management Body of Knowledge (PMBOK).
Hours: 45
Credits: 3
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ACCT1470 Introduction to Quickbooks 2013

Description: Learn how to quickly and efficiently gain control over the financial aspects of your small business with this powerful accounting software program. In 12 lessons, you'll master the tools you'll need to set up a chart of accounts; reconcile your checking account; create and print invoices, receipts, and statements; track your payables, inventory, and receivables; create estimates; and generate reports. With QuickBooks, you get the same ease of use of Quicken coupled with a more traditional approach to accounting to meet the needs of small to midsized businesses. Whether you're new to QuickBooks or have already used earlier versions of this accounting software program, this course will empower you to take control of financial accounting for your business. Software is not included in this course. Students need to have a fully activated copy of QuickBooks 2013 to participate in this course.
Visit www.ed2go.com/conestoga for more information.
Hours: 24
Credits: 2
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COMP1026 Introduction to QuickBooks 2015

Description: Learn to manage the financial aspects of your small business quickly and efficiently with this powerful accounting software program. QuickBooks is designed especially for the small- to midsized-business owner who needs a fully functional accounting system that's also easy to use.
In 12 lessons, you'll gain hands-on experience as you master the tools you need set up a chart of accounts; reconcile your checking account; create and print invoices, receipts, and statements; track your payables, inventory, and receivables; create estimates; and generate reports.
Whether you're new to QuickBooks or have already used earlier versions of this accounting software program, this course will empower you to take control of the financial accounting for your business.
Software is not included in this course. Students need to have a fully activated copy of QuickBooks 2015 to participate in this course.
Hours: 24
Credits: 2
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OLRN1289 Introduction to Research Design

Description: Knowledge and skills involved in research are often required for academic and workplace progression and development. The course develops the learners' research literacy by introducing the learner to research concepts, methodologies and techniques used in business, health, engineering, community services, and media. The course examines historical, cultural and worldview (global) perspectives that underlie decisions about research. Participants will also address ethical responsibilities inherent in research processes and products. The goal of the course is to enable to identify and critically interpret research evidence to support their decision-making processes in the work environment and in one's day-to-day life.
Hours: 42
Credits: 3
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OLRN1174 Introduction to Small Business and Entrepreneurship

Description: This course is designed to provide the student with an introduction to small business and entrepreneurship and to help develop certain entrepreneurial success skills which are important for small business ownership. The students will develop a general knowledge of the historical and political context of small business in Canada and of the major functional areas of business management.
Hours: 56
Credits: 4
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BUS1935 Introduction to Statistics

Description: Do you need an introduction to statistics or maybe just a refresher? Do you want to improve your understanding of data and use it to make decisions? This is the course for you! With easy-to-understand examples combined with real-world applications, this course provides you with the skills and knowledge you need to start analyzing data. You'll explore how to use data and apply statistics to real-life problems and situations.
Hours: 24
Credits: 2
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OPER1160 Introduction to Supply Chain and Operations Management

Description: A Supply Chain is a network of organizations that are involved in the different processes and activities that produce value in the form of products and services in the hands of the ultimate customer or consumer. Operations Management is one of the three major functions of a business, along with Marketing and Accounting / Finance, and focuses on designing, creating, and improving goods and services. Understanding key Supply Chain and Operations Management foundations is crucial to any company's success and profitability. This introductory course will expose students to topics related to how products and services are created and delivered to the customer.
Hours: 42
Credits: 3
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TRAV1005 Introduction to Travel Consulting

Description: This course is the first scheduled stop on your tour of the travel industry where you will explore travel agency operations including the important role a travel consultant plays in providing comprehensive service to various client types. You will learn to interpret travel materials and navigate the rules that govern different modes of travel. You will discern the purposes and functions of specific travel documents, customs, consulates, tourist boards, and Canadian travel trade associations. You will delve into the costing and selling of holidays and tours and investigate industry trends specific to Canada and U.S. that will lead you in the direction of becoming a savvy travel consultant.
Hours: 30
Credits: 2
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BUS1005 Keyboarding

Description: If you want to learn touch-typing or improve your existing typing skills, this is the perfect course for you! In these lessons, you'll use the Keyboarding Pro 5 program (free download with course), a typing tutorial designed for personal computers, to learn how to touch-type—that is, to type text you read from a printed page or a computer screen without looking at your keyboard. Please note: typing software provided will not work on a MAC computer. Visit www.ed2go.com/conestoga for more information.
Hours: 24
Credits: 2
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COMM1956 Keys to Effective Communication

Description: If you often find yourself at a loss for words or lack confidence in your communication abilities, you'll appreciate this course. With the help of a patient instructor and a supportive community of your fellow students, you'll work step by step through the process of becoming a great conversationalist. You'll learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.
This program/course is a good choice for those looking for project management experience and those aspiring to obtain a PMI credential. It's also an excellent choice for existing PMI credential holders looking for an approved activity for PMI's continuing certification PDUs. At the end of this course, you'll receive a certificate indicating your completion of PDUs equal to the number of hours of this course through ed2go, R.E.P. #3213. Please visit pmi.org to learn more about PMI's credentials and how they may fit into your continuing education plans.
Hours: 24
Credits: 2
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OLRN1004 Labour Economics

Description: The objective of this course is to introduce a non-economics student to elementary theories concerning the functioning of the labour market. The focus of this course will be the developing of several practical and analytical tools to aid the students' understanding of labour market operations. Students will be introduced to various concepts about an individual's decision to work, the decision to retire or reduce the length of the work week. Then you will review the factors that influence the firm's decision to hire labour and determine the amount of labour to be hired given both a competitive and non-competitive labour market. The concept of non-competitive labour markets will be extended to include the influence of factors that are external to the labour market such as unions and government. The problems of and solutions to unemployment, discrimination and wage differentials will be discussed.

Note: Students who successfully complete this course can apply for exemption from 'Labour Economics' within the Human Resources Certificate Program.
Hours: 42
Credits: 3
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LAW1500 Landlord and Tenant Law

Description: This course examines the legal relationship between landlords and tenants, the legislation that governs rental housing and the rights, procedures, documents and remedies of the parties involved in a tribunal application proceeding under the Residential Tenancies Act. Rationale: This course provides an understanding of the concepts and procedures involved for a landlord and a tenant and provides a detailed study of the Residential Tenancies Act and related legislation. Students enrolled in this course will study the rules and procedures governing the Landlord and Tenant Board. The course will prepare students for careers as agents representing landlords or tenants in the rental housing field, related careers in support roles within the Board, as well as professionals in the property management business. RATIONALE: As individual home ownership of a detached dwelling moves out of the financial reach for many people in our society, rental ownership may be the only way these individuals can afford a home. This course provides an understanding of the concepts and procedures involved for a landlord and a tenant and provides a detailed study of the Tenant Protection Act and related legislation. This course provides a study of the Ontario Rental Housing Tribunal and the rules and procedures governing the Tribunal and will prepare students for careers as court agents and paralegals working in the rental housing field, as well as related careers in support roles within the Tribunal.
Hours: 42
Credits: 3
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OLRN8110 Law and Health Care Administration

Description: This course will provide an overview of the current legal landscape within Canadian Health Care with emphasis on Ontario. Students will explore the impact of legal decisions on the provision of service delivery, labour relations, policy, and other managerial functions. Students will also explore the role of institutional governance, accreditation, and risk management in health care.
Hours: 45
Credits: 3
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OLRN1438 Law Office Accounting

Description: The course focuses on accounting procedures relating to the keeping of records and recording of transactions in a law office and the requirements of the Law Society of Upper Canada
Hours: 42
Credits: 3
Pre-Requisites: OLRN1571, OLRN1580, OLRN1570
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BUS1630 Leadership

Description: Leadership skills can help you gain the respect and admiration of others, while also allowing you to enjoy success in your career and more control over your destiny. Leadership skills can be learned and developed. This on-line course will teach you how to use the principles of great leaders to achieve success in almost every aspect of your daily life.
Hours: 24
Credits: 2
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OLRN1366 Leadership in a Team Environment

Description: Teams have become the fundamental building blocks of organizational structure. Examine the skills and abilities needed to lead a team-based organization. Leading in a team environment requires competencies, tools and techniques that focus on group dynamics rather than solely on individual performance. Learn how to mobilize participation, build consensus, and enable individuals to maximize their team's ability to achieve results.
Hours: 45
Credits: 3
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OLRN1395 Learning, Thinking and Problem Solving

Description: This course examines selected knowledge about human behaviour and how it is used by the individual. Students will learn how to better understand themselves and others and to use psychological theory and research to manage their own lives and problems more effectively.
Hours: 42
Credits: 3
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OLRN1580 Legal Terminology

Description: Students will build a vocabulary of common legal terminology used within a law office, government agency, court systems, social services, and current affairs through practice, study guide and quizzes.
Hours: 42
Credits: 2
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OHS1240 Legislation for Health and Safety

Description: Understanding the various jurisdictions is foundational to occupational health and safety. Students learn to locate specific legislation, the interface between the statutes, regulations, codes, and standards. The obligations of employers and of employees is discussed, as is the Workplace Safety and Insurance Act and Regulations, filing claims, entitlement decision making, benefits, appeals, and re-employment.
Hours: 45
Credits: 3
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OLRN1312 Litigation Practice and Procedures I

Description: Advance your knowledge and expertise in the area of civil litigation. Students will become familiar with a wide range of activities, responsibilities and document preparation in the complex area of civil litigation process including Small Claims Court, Superior Court, Family Law, Collections and Enforcement proceedings.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1571, OLRN1580, OLRN1570
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OLRN1383 Litigation Practice and Procedures II

Description: As a continuation of Litigation 1 in the Legal Assistant program, you will review the processes and procedures generally used in a law office for the purpose of litigation.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1312
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ECON1030 Macroeconomics

Description: This course is a study of the Canadian economy as a whole. It introduces students to principles that are essential to an understanding of contemporary macroeconomic issues facing Canadian society. It examines the structure and performance of the Canadian economy utilizing economic models and aggregate economic indicators such as gross domestic product, employment, unemployment, income and productivity growth, inflation, interest rates, and the impact of domestic and international influences and of government fiscal and monetary policies. Equivalent: OLRN1600 Introduction to Macroeconomics (Internet).
Hours: 42
Credits: 3
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OLRN1600 Macroeconomics

Description: Recommended: Microeconomics (Internet) [formerly Introduction to Microeconomics (Internet)].

This course introduces students to the principles essential to understanding contemporary macroeconomic issues. Emphasis is placed on the use of economic models to analyze economic developments accurately and objectively. Students examine the macroeconomic problems facing society including unemployment, inflation, and economic growth. As well, students evaluate government use of fiscal and monetary policy to deal with these problems. The impact of macroeconomics on students' civic, working and personal lives is explored. Note: Students who successfully complete this course can apply for an exemption from Macroeconomics.
Hours: 45
Credits: 3
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OLRN8130 Management of Human Resources in Health Care

Description: This course will provide students the opportunity to develop the necessary skills to manage staff, create a positive organizational culture, lead within a unionized workplace. The course will provide an overview of the Human Resources areas that most significantly impact a health care administrator, such as health and safety, training and development, and labour relations.
Hours: 45
Credits: 3
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OLRN1455 Management Principles

Description: This course focuses on the development of modern management; organizational theory; the processes of planning, organizing, leading and controlling; communications; behavioural strategies and techniques; ethical and social responsibilities in the practice of management; an overview of human relations.
Hours: 45
Credits: 3
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OLRN1610 Management/Leadership Skills

Description: This course is designed to provide participants with an understanding of management and leadership styles and an opportunity to develop a personal leadership style. In today's changing economic and political climate, the role of a manager/supervisor is extremely demanding and complex. In addition to managing the many practical aspects of a business operation, he/she must provide leadership by motivating, empowering, and supporting staff. Problem solving and team building skills are essential.
Hours: 40
Credits: 3
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MGMT1930 Managing Customer Service

Description: As a manager, you probably interact with customer service personnel every day. But are you empowering your organization with quality customer service suggestions? In this six-week online course, you'll discover the dynamite methods for bringing out the best in your team, measuring customer service, and learning what you need to do to anticipate the needs of your reps and your customers. As an added bonus, you'll unlock the power of leading by example and setting new trends for customer service in your growing business.

You may already understand that top-notch customer service begins with knowing your customers and their needs, but do you know how to evaluate those customers, or better yet, what to do with the data once you have it? We'll take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks.
Hours: 24
Credits: 2
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MANU1260 Manufacturing Fundamentals

Description: Learn the basic skills required to work in the manufacturing field. Discover the role of production design, process planning, and the heart of 13 different manufacturing processes. Understand why facility location and plant layout decisions are so vital and learn how job design helps you accomplish company goals and achieve worker satisfaction. Find out what makes up the physical work environment and learn how to characterize different types of production materials. Master product development concepts such as the voice of the customer (VOC), quality function deployment (QFD), and failure mode and effects analysis (FMEA). Learn how performance measurements and standardization improve manufacturing operations.
In this six-week, instructor-facilitated online course, you will learn how successful organizations use costs to communicate manufacturing progress and how to effectively develop short and long-term budgets. Also, you will discover how the application of technology turns an ordinary company into a high-performing organization. You will also find out how ISO 9000 and enterprise resource planning (ERP) make the most of a manufacturer's potential.
Hours: 24
Credits: 2
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MKT1440 Marketing Digitally

Description: This course introduces a variety of web-based and digital marketing approaches. Students will examine the new and fast-changing opportunities for marketers resulting from the changing use of digital media, including search engine strategies, websites, social media, and mobile communication. The course provides students with the opportunity to observe, evaluate and recommend online marketing strategies with an emphasis on measurement of online marketing activity.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1593
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OLRN1593 Marketing I

Description: Marketing 1 is the first course of a two course Introduction to Marketing designed to provide students with a sound grounding in the field of marketing. Emphasis is placed on the formulation of integrated marketing strategies that play a role in achieving organizational objectives. The course is divided into four segments: marketing process and marketing environments; marketing planning and information collection processes; buyer behaviour and targeting strategies; and marketing mix (two components of the mix are discussed: product and price).
Hours: 45
Credits: 3
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OLRN1595 Marketing II

Description: Recommended: Marketing I or Introductory Marketing I.
Marketing 2 is the second course of a two course Introduction to Marketing designed to provide students with a sound grounding in the field of marketing. Emphasis is placed on the formulation of integrated marketing strategies that play a role in achieving organizational objectives. The course is divided into four segments: price strategy and management; distribution management; marketing communications; and emerging directions in marketing. The first three segments of Marketing 2 provides coverage of the remaining components of the marketing mix that was introduced in Marketing 1.
Hours: 45
Credits: 3
Pre-Requisites: OLRN1593
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MKT1450 Marketing Research

Description: The Marketing Research and Analytics course allows students to learn the fundamentals of marketing research, including quantitative and qualitative approaches. It delves into secondary and primary research, research methodologies, sampling and questionnaire design. It also provides an overview of various marketing analytics platforms so that students become familiar with accessing and analyzing secondary data from platforms such as Vividate, comScore and SAS as well as an understanding of Google analytics. Students will learn to use advanced Excel skills to help analyze data.
Hours: 45
Credits: 3
Pre-Requisites: OLRN1593, OLRN1615
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MKT1470 Marketing Your Nonprofit

Description: U.S. content, but most content is relevant in Canada.
Under pressure to increase membership, expand program value, attract media, entice donors, and develop volunteers, all while keeping an eye on the bottom line?
In the face of stiff competition, more worthwhile causes, more regulations, more watchdog agencies, and fewer funding opportunities, you need to work smarter—not longer.
This course will show you how to use powerful marketing techniques to compete more effectively for customers, donors, members, and volunteers. You'll also learn how to persuade the media to communicate your organization's message and further its ideals and goals.
Hours: 24
Credits: 2
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COMM1175 Mastering Public Speaking

Description: You can become an effective public speaker! In this fun and hands-on course, you'll find out how to talk confidently and persuasively to both large audiences and small groups. You'll learn how to plan and deliver your presentations skillfully and how to manage one of the most common public speaking barriers—fear.
As you build your skills step-by-step, you'll find out how to present a short or long speech, how to handle questions and manage conflict in meetings, and even how to shine in a job interview. You'll get tips for training your voice and learn how to use both verbal and nonverbal communication effectively.
By the time you finish this course, you'll have an entire set of skills you can use on the job, in social settings, and in any other situation where you need to communicate with ease and authority. Along the way, you'll explore many real-world examples and have lots of opportunities to practice your new skills.
Hours: 24
Credits: 2
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BUS1925 Mastery of Business Fundamentals

Description: Are you interested in acquiring practical business experience in strategic planning, management, and finance without enrolling in an MBA program? This course is for you! You'll understand the significance of strategic planning and discover how external and internal environmental factors affect an organization.

You'll learn about various organizational structures and determine how to use leadership, motivation, and control for maximum impact. You'll understand how successful organizations use performance measurements to stay on track.

You'll also master the fundamentals of accounting and increase your knowledge about key financial terms, cash flow management, financial statements, and cost control. You'll learn the difference between financial and cost accounting.

You'll discover various financial investment models and you'll learn the basics of financial planning and budgeting methods. You'll even gain an understanding of the basic principles of business law, contracts, and the principal-agency relationship. And you'll explore the forms of business organization and learn about ethics and organizational politics.

ed2go is a global Registered Education Provider for the Project Management Institute (PMI). Registered Education Providers (R.E.P.s) offer programs and courses that are preapproved for professional development units through PMI and have been reviewed by a project management professional (PMP) to ensure that they meet PMI's expectations for professional development in project management.

This course is a good choice for those looking for project management experience and those aspiring to obtain a PMI credential. It's also an excellent choice for existing PMI credential holders looking for an approved activity for PMI's continuing certification PDUs. At the end of this course, you'll receive a certificate indicating your completion of PDUs equal to the number of hours of this course through ed2go, R.E.P. #3213. Please visit pmi.org to learn more about PMI's credentials and how they may fit into your continuing education plans.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
OLRN1211 Materials and Operations Management

Description: Operations managers make tactical decisions in support of carrying out the vision and strategies for businesses in the supply chain and/or in service production. Students gain in-depth knowledge of the responsibilities and current tools of operations and supply chain managers in manufacturing and non-manufacturing organizations. Topics include project management, quality management, layout management, location, inventory management, MRP and ERP and JIT/Lean.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1641 Medical Terminology

Description: Develop the language required to communicate effectively in a medical setting. Medical terminology, word structure as well as diagnostic procedures and pharmacology related to twelve body systems will be studied.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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ECON1020 Microeconomics

Description: This course will function as a study of how people in society deal with the problem of scarcity. It will introduce students to principles that are essential to understanding contemporary microeconomic issues facing Canadian society. Economic models will be utilized to analyze decisions made by individual economic units in an economy such as households and firms, the interaction of these units under varying market structures, and the impact of various government policies. Topics of study will include principles of economics, supply and demand theory, consumer theory, production and cost theory, and the determination of equilibrium price and output under different market structures.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1650 Microeconomics

Description: This course introduces the student to the principles that are essential to an understanding of contemporary microeconomic issues. Emphasis is placed on the use of economic models to analyze economic developments accurately and objectively. Students will examine the role of prices and competitive markets in the allocation of resources, firm behaviour and market structures; as well, they will evaluate the effects of government intervention in the economic marketplace.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1070 Mortgage Agent

Description: This online course covers all the Mortgage Agent Qualifying Standards (MAQs) identified by the regulator, the Financial Services Commission of Ontario (FSCO). The course provides those wishing to become licensed Mortgage Agents in Ontario an understanding of the mortgage brokerage industry and an ability to perform the Agent's role in the mortgage application process. The course also covers the legislation which governs the industry; the role of the Agent in consumer protection; and ethical decision-making.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1259 Multiculturalism and Diversity in the Canadian Context

Description: One of the great things about life on this planet is our human diversity as a species- it is a source of strength, growth, and innovation. The ability to work with diverse populations is something top employers in Canada look for in potential employees as Canada's population continues to grow more diverse in terms of race, ethnicity, age, ability, sexual orientation, and socio-economic status. In this course, students will learn about the varied social identities found among communities and groups in Canada's pluralistic society; policies that have been put in place to manage and accommodate diversity; tensions and challenges such as reduced social cohesion, economic inequity and discrimination; and opportunities accompanying diversity. Students will develop strategies to create socially inclusive, just and equitable environments and other diversity competency skills demanded in today's workplace.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN2055 Office Technology and Procedures

Description: This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and reporting and e-mail messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and records management.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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BUS1021 Organizational Behaviour

Description: Studying people and organizations, this course examines the behaviour of individuals working alone or in teams. Using actual examples, this course examines how behavioural factors affect organizational effectiveness. Note: This course is an approved
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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COMM1750 Organizational Business Communications

Description: Here's an opportunity to hone essential business communication concepts and skills with emphasis on writing clear reports and documentation, making effective presentations, and enhancing interpersonal skills.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1051 Payroll Administration

Description: Students will examine the following topics: maintaining payroll records, salaried, hourly; commission and contract workers; taxable benefits, statutory and other deductions; preparation of payroll journal entries; preparation of Record of Employment; preparation of T4's and T4 Summary; Workers' Compensation; Employment Standards; and Computerized Payroll.
Hours: 42
Credits: 3
Pre-Requisites: ACCT1030 or OLRN1715
CoRequisites:

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OLRN1168 Principles of Sales

Description: This course will provide the student with an in-depth look at the field of sales. Rather than looking at professional selling as a career area, the focus is directed more at acquiring and demonstrating selling skills. This course deals with a Selling System, a system that deals with sales strategies. You must know where you stand in the sales process; know why buying decisions are made and who makes them within each account. You need to understand the business problems facing each account, and how your product or service can help solve them. Therefore this sales course has been developed to help you learn how to understand, develop and penetrate your accounts more effectively. It's a program that shows you how to devise profitable selling strategies and turn those strategies into action.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Details
BUS1640 Professional Sales Skills

Description: Today, there are no shortages of opportunities for skilled salespeople. In good times or bad, companies never stop looking for sales representatives that can help them meet their financial goals. In this on-line course you'll learn how to turn prospects into buyers, how to provide proper customer service, how to develop a sales plan, and more!
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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COMM1380 Professional Writing Skills for Business

Description: In this second-level communications course, students learn the professional writing skills required for effective communication in business. Students apply their learning to business case studies to produce documents for various purposes and audiences using a range of current business formats. They will also learn to write proposals and reports using research and documentation skills to further prepare them for higher learning and career success.
Hours: 42
Credits: 3
Pre-Requisites: COMM1085
CoRequisites:

Details
MGMT1920 Project Management Applications

Description: In this on-line course, you will learn the same powerful tools and techniques that project management professionals rely on every day. You'll increase the probability of project success by mastering the tricks of the trade: Earned Value Performance Measurement, Gantt Charts, Network Scheduling, Work Breakdown Structure, and Cost-Volume Analysis.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
OLRN1415 Quantitative Methods I

Description: The statistical portion of the course enables the students to use various types of graphs to present information. Students are also introduced to basic measures of central tendencies and dispersions for both sample and population. Students will be able to use these basic statistical measures to make reasonable business decisions. Students will also be able to use time-series knowledge to perform short term forecasting using a statistical package as a tool. Student will also be able to use the consumer price index to find the purchasing power of a dollar and “real” wages. Students will be able to use knowledge of basic mathematical functions to describe business relationships and build models. They will be able to apply knowledge of linear and quadratic functions and constrained optimization to practical business situations. Students will be able to apply knowledge of simple and compound interest and annuities to mathematics of finance areas.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:

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ACCT1080 Quickbooks Level I

Description: This course is an introduction to QuickBooks 2016. Over the course of 6 modules, you will learn the how to make General Journal entries, enter payroll transactions; as well as enter Accounts Receivable and Accounts Payable transactions and inventory transactions. We will also look at various reports used to analyze a business's financial activity.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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ACCT1085 Quickbooks Level II

Description: This course will build on the learning from the Introduction course and will include the following topics: setting up a new company, purchasing, inventory management, units of measure, estimates and progress billing, job costing, customizing invoices and other forms, multicurrency, budgeting and advanced reporting (customizing and memorizing).
Hours: 42
Credits: 3
Pre-Requisites: ACCT0010 or ACCT1080
CoRequisites:

Details
OLRN1393 Real Estate Practice and Procedure I

Description: You are introduced to the wide range of duties and responsibilities of a Legal Assistant in the area of Real Estate from file opening, reading & preparing Agreements, document preparation, through to closing and reporting the transaction to the client. Intended to prepare student for REPP2 (client communications, title searches, mortgages, EREG system and more.) Prerequisites: Intro to Legal Office Practice & Procedure, Legal Terminology.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1571, OLRN1580, OLRN1570
CoRequisites:

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OLRN1442 Real Estate Practice and Procedure II

Description: As a continuation of Real Estate 1 in the Legal Assistant program, you will review the processes and procedures generally used in a law office for real estate transactions including focus on Mortgages, Commercial vs. Residential properties, title issues, EREG system and more.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1393
CoRequisites:

Details
LIBR1290 Researching and Reporting

Description: In this course, communication skills are developed through hands-on application. Students can choose examples related to their careers. Students define a problem, collect research using print sources, the Internet, interviews and questionnaires, and present their findings in reports.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Details
OLRN1695 Retail Management

Description: This course follows a managerial, practical approach to retailing, focusing directly on the issues faced by the owner, the manager, or the employee of a retail institution. It assumes prior knowledge of marketing, and it covers the conceptual and analytical foundations necessary to understand all aspects of retail management. Emphasis will be on the application of retailing strategies and concepts to practical case problems. You will be exposed to all of the essential ingredients such as: the complex nature of the Retail Industry, Retail Strategies, the competitive behaviour of Retail Institutions, the buying behaviour of consumers, store and merchandise design, and retail location management issues.
Hours: 36
Credits: 3
Pre-Requisites: MKT1050 or OLRN1595
CoRequisites:

Details
OLRN1019 Sage 300 ERP (ACCPAC) Accounts Payable

Description: Examine ledger set up, adding vendor accounts, daily transactions, processing reports and periodic processing.
Hours: 18
Credits: 1
Pre-Requisites: OLRN1016
CoRequisites:

Details
OLRN1022 Sage 300 ERP (ACCPAC) Accounts Receivable and Payroll

Description: Focus on ledger setup, adding customer accounts, daily transaction processing, reports and periodic processing. Learn to prepare payroll data and process payroll transactions.
Hours: 36
Credits: 3
Pre-Requisites: OLRN1019
CoRequisites:

Details
OLRN1016 Sage 300 ERP (ACCPAC) General Ledger

Description: Focus on the creation of a company and a chart of accounts, entering transactions and producing financial reports. It is recommended that students have computer basics with Windows 7, Word and Excel.
Hours: 18
Credits: 1
Pre-Requisites:
CoRequisites:

Details
HOSP1450 Secrets of the Caterer

Description: Catering is a business that has become very popular, especially for those who love to cook and plan parties. From weddings, to showers, to business parties, catering is a home-based business that gives the caterer an exciting and creative career. In this introductory course, you will learn how to put your cooking and party planning skills to work.

Learn the fundamentals of the catering business, how to cook for large crowds, organize your kitchen, manage your time, and work with clients. The course focuses on cooking skills every caterer needs, with an introduction to the business side of catering.

You'll also receive many unique and tested recipes that you can use to jump-start your business. Build your catering skills and begin a new and exciting career today
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
BUS1850 Six Sigma: Total Quality Applications

Description: You will learn how to apply the DMAIC model each step of the way. You'll learn how to define, plan, implement, and close a Six Sigma project. And you'll understand the basics of advanced Six Sigma tools such as sampling, design of experiments (DOE), analysis of variance (ANOVA), hypothesis testing, control charts, and probability distributions.At the end of this course, you'll receive a certificate indicating your completion of PDUs equal to the number of hours of this course through ed2go, R.E.P. #3213.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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COUN1091 Skills for Making Great Decisions

Description: Learn how to make excellent everyday decisions from an experienced counselor and life coach. Mastering techniques for achieving your goals, managing risk, dealing with crises, and making decisions-big and small- with knowledge and confidence. Find out how to avoid many types of mistakes and how to recover from others. This course is cannot be used as credit towards Conestoga College programs.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

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OLRN1065 Small Business Financial Management

Description: The major purpose of this course is to prepare students to assume a role as entrepreneur, acting as a general manager, as opposed to an accounting technician or financial specialist. The emphasis is on developing a broad understanding of those accounting and financial management concepts and terminologies which will serve this objective.
Hours: 56
Credits: 4
Pre-Requisites: OLRN1174, OLRN1173
CoRequisites:

Details
BUS1650 Small Business Marketing on a Shoestring

Description: Whether you're new to advertising or looking for a refresher, this on-line course will make you marketing pro. As you build your own customized marketing plan step-by-step, you'll discover how to attract your target audiences, entice customers to buy your product or service, and keep buyers coming back for more.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
OLRN1058 Small Business Operations and Legal Issues

Description: This course includes topics on forms of business ownership, location strategies, the home-based business, government assistance, licensing requirements, inventory planning, recruitment and selection of employees and human resources legislation issues.
Hours: 56
Credits: 4
Pre-Requisites: OLRN1174
CoRequisites:

Details
OLRN1432 Small Claims Practice and Procedure

Description: As an introduction to Small Claims court, this course will focus on the preparation and filing of documents and processing claims related to Small Claims.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1571, OLRN1570
CoRequisites:

Details
BUS1705 Start a Pet Sitting Business

Description: If you're an animal lover, find out how to translate your passion into a profitable career! In this course, you'll master the essentials of starting a pet sitting business. You'll begin with dog and cat care, including nutrition, exercise, first aid, and identification of common diseases. You'll also find out how to handle home visits and impress potential clients. In addition, you'll delve into finances and explore start-up costs, accounting, fee-setting, business plans, and low-cost marketing.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
BUS1670 Starting a Consulting Practice

Description: Do you have training or knowledge that could be useful to others? Have you ever considered providing consulting services based upon your background? This on-line course is designed to help those who wish to set up a consulting practice get started. You will learn the complete process of starting and operating a consulting practice.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
OLRN1790 Statistics

Description: The following topics will be discussed: Introduction to Statistics; Introduction to Minitab; Visual Description of Univariate Data: Statistical Description of Univariate Data; Visual Description of Bivariate Data; Statistical Description of Bivariate Data: Regression and Correlation; Probability Basic Concepts; Discrete Probability Distributions; Continuous Probability Distributions; Sampling Distributions; Confidence Intervals and Hypothesis Testing for one mean and one proportion, Chi-Square Analysis, Regression Analysis, and Statistical process Control.

Minitab software and a DVD drive is required. MAC users are not supported in this course.
Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

Details
OLRN8140 Statistics for Health Care Professionals

Description: This course will provide an overview of the techniques used to collect, analyze, and report quantitative and qualitative health care data. Students will be required to use research and critical thinking skills to interpret and present data. Students will be able to apply statistical analysis to support decision-making for strategic, organizational and quality improvement.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Closed
OLRN1377 Strategic Leadership for Supply Chain Management

Description: In this course, students will develop leadership, management, and human resources skills to establish and maintain strategic alliances within an organization. Students will recognize the importance of ethics to conduct business at both national and international levels.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

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BUS1370 Strategies for Fostering Client Loyalty

Description: Goods and services are no longer adequate bases for establishing relationships with clients because clients attach an emotional connection to the products they use and to the businesses with which they interact. This course offers insights and ideas in order to create lasting and genuine customer relationships that will withstand the competitive overtures of other companies. You will explore the process of developing and sustaining client relationships that establish an emotional connection, manage difficult relationships (such as those that take place via technology or at great distance) and help determine the pulse of client relationships.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1313 Supply Chain Administration

Description: Supply Chain Administration answers the question, "what is a supply chain?" This course examines the core concepts and techniques across the supply chain. This includes the examination of the connections between strategic objectives, stakeholder expectations, and process management. It also explores the planning and inventory components of the supply chain.
Hours: 45
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN2280 Taxation I

Description: This is an introductory course to federal income tax in a Canadian setting. Students will gain an understanding of the underlying objectives and principles of income taxation. Topics include employment income, business income, income from property, investment income and capital gains. Personal tax returns for individuals will be completed both manually and using a tax preparation software program.
Hours: 45
Credits: 3
Pre-Requisites: ACCT1030 or OLRN1715, ACCT1040 or OLRN1725
CoRequisites:

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OLRN1815 Taxation II

Description: The course deals with the liability for income tax for corporations. The determination of net income for tax purposes, taxable income and taxes payable will be examined in detail, for unincorporated businesses and corporations. The laptop computer will be used throughout this course to enhance delivery and application of the subject material. Profile T1 and T2 software will be used throughout the course.
Hours: 56
Credits: 4
Pre-Requisites: ACCT3020 or ACCT73020 or OLRN1800 or OLRN2280
CoRequisites:

Details
OLRN1810 Technical Communications

Description: This course includes various technical writing problems that challenge the learner to generate practical solutions that are clear, focused and expressed in appropriate language and style. The course assists learners to develop the sound thinking and planning skills that are fundamental to communicating successfully in technical fields. In addition, the computer will be used for online research, collaboration with other learners and formatting technical information to industry standards using text and graphics.
Hours: 48
Credits: 3
Pre-Requisites:
CoRequisites:

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OLRN1059 The Generic Business Plan

Description: Students will develop a generic business plan by using a prescribed template provided by a banking institution. They will complete the business plan by expanding on its detailed components. Major modules: comprehensive business plan, financial plan and business presentation.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Details
OLRN1082 Transportation and Warehousing

Description: This course expands upon the concepts explored in the Supply Chain Administration course. This course examines the location and transportation stages of the supply chain. Topics of study include: transporting and warehousing goods, and compliance with legislation and regulatory bodies.
Hours: 45
Credits: 3
Pre-Requisites: OLRN1313
CoRequisites:

Details
BUS1880 Understanding the Human Resources Function

Description: This course is designed to help people without experience in human resources to understand this very vital link in the organizational chain. It will prepare both managers and business owners to handle basic human resource functions in a way that will ensure the best possible result. At the end of this course, you'll receive a certificate indicating your completion of PDUs equal to the number of hours of this course through ed2go, R.E.P. #3213.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
OLRN1318 Wills and Estates Practice and Procedures

Description: The course focuses on the function and drafting of Wills and Powers of Attorney and the laws and procedures relating to the administration of estates in Ontario.
Hours: 42
Credits: 3
Pre-Requisites: OLRN1571, OLRN1580, OLRN1570
CoRequisites:

Details
BUS1700 Wow, What a Great Event

Description: Learn how to create and coordinate successful special events. Develop skills, find resources and gain confidence to plan and produce any size or type of event. Find out what the experts and master planners already know so that you can avoid embarrassing and costly planning errors or production mistakes. After just a few weeks, you will become a knowledgeable event planner poised to produce any type of event.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details
COMM1805 Writing a Marketing Plan

Description: This course provides the fundamental skills and templates required to complete a comprehensive and practical marketing plan. Embellishing and enhancing the plan is really a function of writing savvy. This course focuses on the core concepts required to address product positioning, pricing, promotion, and place of distribution - the four P's of Marketing. This course provides a blue-print with easy-to-use templates which can be applied to any marketing plan. Turning the templates into a plan becomes a simple writing exercise.
Hours: 24
Credits: 2
Pre-Requisites:
CoRequisites:

Details

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