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OSAP Changes, Review and Appeal

If you do not think that your OSAP assessment is sufficient to fund your post-secondary education please contact Student Financial Services. We can go through your OSAP assessment with you to see if there are any grounds for review.

Changes to OSAP Application

Once you have submitted your OSAP application online, it takes approximately two business days for the application to show up electronically on our computer systems. Student Financial Services can then view the application and make specific changes to it at your written request. Supporting documentation may be required, depending on the requested change.

Please note we cannot view any estimates OSAP may have given you for funding eligibility. We only see the assessment once the application has been processed by the Ministry.

Notice of Assessment Entitlement Changes

A change on your OSAP application information can increase or decrease your entitlement, even if you have already received your full original entitlement. A number of validation checks, such as income and asset information, can cause a reassessment. You will need to notify the Financial Aid Office throughout your study period if your income changes or if you receive any awards, scholarships, or bursaries. An early withdrawal may also change your eligibility.

Forms

Students may request a review by completing an appeal form and submitting it to Student Financial Services. You may file an appeal on the following:

Application Updates

Income Reviews

Expense Reviews

Restriction Reviews and Processes

*Please Note: Students are not eligible for all appeals, and all appeals may not be applicable to you. Please contact Student Financial Services to verify which reviews for which you are eligible.

If the form you require is not listed above, please check the OSAP website.

Income Changes*

*Please note that not updating your income information can impact your grant funding and future eligibility for OSAP support.

Parental Income

If you are fewer than four years out of high school you are considered a dependent, so the income for your parent(s) is necessary in order to complete the application. OSAP will not let the application be submitted without that information. In the situation that your parent(s) refuse to provide that information to you and/or you are not living with them, OSAP still requires their income to be reported.

Claim Independence

If a serious and permanent family breakdown has occurred and you file a Family Breakdown Appeal, you are considered independent for OSAP purposes and no parental information is required.

If you have been out of high school for at least two years and have not attended any post-secondary education, are married, in a common-law relationship, or have children, parental income information is only required for grant eligibility. An expected parental contribution is not calculated towards your OSAP application.

Pre-Study Income

While OSAP does require a contribution for the pre-study period, we can review the level of contribution under certain circumstances. Please contact the Financial Aid Office for more information.

Interaction with other forms of Government Support

If you are in receipt of ODSP support, or if your spouse or common-law partner is in receipt of ODSP support, OSAP will cover only your direct educational costs, including tuition, compulsory fees, books, supplies, equipment and local travel costs. This calculation will be done automatically when you apply for OSAP.

In most cases, if you are receiving support through Ontario Works they will stop providing support and you will be eligible for full OSAP funding. Please talk to your Ontario Works caseworker for more information.

If you are receiving EI, Second Career, or CPP support, you will need to declare it as income on your OSAP application. OSAP can act as a “top-up” in these cases if the OSAP calculation deems that more support is required.

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