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Health Office Administration

Ontario College Diploma
College Code:
Business and Hospitality
Program Code:
Accelerated Delivery:
Academic Year:
2015 / 2016

About the Program

In this two-year diploma, students develop the medical base of knowledge, technical and administrative skills and professional communication expertise required to work in today's increasingly complex and challenging health care environment.

With a strong emphasis on problem solving, hands-on application and critical thinking, the Health Office Administration program prepares graduates to confidently assume administrative positions integral to the success of health care organizations. Coursework in medical and dental office management, hospital unit administration, insurance practices and medical transcription, coupled with current business computing applications, bookkeeping and office management procedures ensure that Conestoga's Health Office Administration graduates are in demand in a wide variety of health care settings.

In addition to participating in health office simulations, students will have the opportunity to consolidate their skills in the fourth semester of this program in an eight-week (minimum 280 hour) unpaid work placement in a local health care organization.

Program Information

Length: Two-year Ontario College Diploma program
Delivery Sequence:
         Brantford - September/2015 (Open) - Fall | Winter | Fall | Winter
         Doon (Kitchener) - September/2015 (Open) - Fall | Winter | Fall | Winter
Location: Doon (Kitchener), Brantford
Start: September
First-Year Capacity: 20 Brantford, 55 Doon

Admission Requirements

Note re: Admission Requirements

Admission Procedures

Program Requirements

Tuition & Fees

Tuition: Please refer to the previous academic year program fee chart for an approximation as fees for the next academic year are unavailable at this time.
*Fees are higher for international students on a Student Visa. Please refer to the international program fee chart for an approximation as fees for the next academic year are unavailable at this time.
*Books and supplies are additional.

Financial Assistance

The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website.

For more information, please visit Financial Services/Awards.

Graduate Opportunities

Graduates can expect to find employment in a variety of health facilities and organizations including medical, dental, optometry and chiropractic offices, hospitals, health clinics, community service agencies, and insurance companies.

Continuing education courses in such areas as provincial billing, pharmacology and diagnostic tests are available at many community colleges.

Athabasca University offers graduates a block of 45 out of 90 credits towards a post-diploma degree in Health Administration. This degree is completed by distance education.

94% of 2012-2013 graduates found employment within 6 months of graduation. Their average starting salary was $35,402.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website:

Pathways & Credit Transfer

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. View the transfer agreement opportunities for this program.

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

For more information on the PLAR process, please visit the testing website.

Course Information
Course # Courses
Level One
ADMN1030 Introduction to Health Care Delivery Systems
ADMN1040 Health Care Terminology
ADMN1050 Essentials of Anatomy and Physiology
ADMN1135 Medical Office Administration 1
COMM1410 Fundamentals for Effective Written Communication
COMP1056 Business Computing Applications I
Level Two
ACCT1060 Bookkeeping for Office Settings
ADMN1070 Communication in Health Care
ADMN1100 Wordprocessing and Transcription
ADMN1117 Keyboarding Proficiency I
ADMN2035 Dental Science and Insurance Practice
COMP1142 Medical Office Administration 2
COMP1355 Presentation Software
Level Three
ADMN1145 Hospital Unit Administration 1
ADMN2087 Keyboarding Proficiency II
ADMN2095 Office Procedures for Health Administration
ADMN2110 Medical Transcription A
COMP1003 Business Computing Applications II
LIBS1011 Critical Thinking Skills
Electives: General Education Student must complete a minimum of 42 Hours
Level Four
ADMN2055 Hospital Unit Administration 2
ADMN2120 Medical Transcription B
ADMN2130 Work Field Placement
ADMN2165 Transition to the Health Office
BUS2031 Applied Ethics

Program Outcomes

Program Advisory Committees

The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.

For a list of the current members, please visit our Program Advisory Committees.

Apply Now

Domestic students should apply online at or by phone at 1-888-892-2228.

60 Corporate Court
Guelph, Ontario
Canada N1G 5J3

Detailed steps on the application process may help you to apply.

International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.

For program information, call the Information Centre at 519-748-5220 ext 3656.

Disclaimer The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Program Status
Start DateCampusStatus**
SEP, 2015 Brantford Open
SEP, 2015 Doon Open
** Status applicable to domestic students

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