Personal Support Worker
About the Program
This program prepares students to provide supportive care to individuals and families in a variety of settings, such as long-term care facilities and community home care. Students will be provided with the knowledge and skills to assist clients of all ages with the activities of daily living, including personal care, home management and nutrition and family responsibilities.
As with other health sciences programs, students are taught theory in a classroom setting and will be required to apply the theory to lab and clinical experiences in institutional and home-care settings.
Length: One-year Ontario College Certificate program (also available part-time)
Doon (Kitchener) - September/2014 (Open) - Fall | Winter
Doon (Kitchener) - January/2015 (Open) - Winter | Spring/Summer
Guelph - September/2014 (Open) - Fall | Winter
Guelph - January/2015 (Open) - Winter | Spring/Summer
Location: Doon (Kitchener) and Guelph (Note: Guelph location is Villiage of Riverside Glen, Guelph)
Start: September and January
First-Year Capacity: 84 (Doon - Sept), 24 (Guelph - Sept), 48 (Doon - Jan), 24 (Guelph - Jan)
- Ontario Secondary School Diploma (OSSD), or equivalent, or 19 years of age or older with mature student status (See Mature Student definition for details.)
- Grade 12 compulsory English, C or U, or equivalent, OR Conestoga College Preparatory Communications (COMM1270)
- For more information on preparatory programs, visit Academic Upgrading
- An academic strength is calculated by averaging the submitted marks of required subjects. If more than one mark is received for a required subject, the highest mark will be used in the calculation.
- Ten (10) additional marks are added for each Advanced Level, OAC, U, U/C, and post-secondary course used in the calculation of academic strength.
- A sound English background is important for success in this program and is considered during the admissions selection process. Minimum cutoffs may apply.
- Practicum health and/or safety requirements must be completed in order for students to attend the practicum experience. This placement is mandatory for the completion of the program. Students who do not attend field/clinical placement will not be promoted to the next semester, which will ultimately result in non-completion of the program.
- To qualify for field/clinical placement learning experiences, students must present the following at the start of the program in accordance with pre-admission information which will be provided by the College:
- a clear (no criminal offences) Police Check for Vulnerable Sector Screening (VSS), completed annually
- completed immunization records
- Standard First Aid and CPR (Cardio Pulmonary Resuscitation) /AED (Automated External Defibrillator) HCP (Health Care Professional) certification
- Criminal Screening: To be eligible for practicum, students must not have been convicted of any criminal offence for which they have not been pardoned. An unpardoned criminal record may result in the inability to participate in field placement/clinical and will jeopardize progress in the program. Acceptance for placement is at the discretion of the agency; some agencies may request students provide a VSS completed within six months of placement start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability. Offences under the Criminal Code and the Controlled Drugs and Substances Act of Canada:
- Travel within the program: Students are responsible for arranging their own travel to and from learning settings external to the College and for covering any costs incurred.
- Applicants are advised that accessibility to a car is required for clinical placements in the home-care setting.
- Applicants must have a strong desire to work with older adults and/or clients with disabilities and/or long-term health problems.
- Applicants are advised that good oral and written communication skills are essential for the program.
- Applicants are advised that a latex-free environment in the College or clinical setting is not guaranteed.
- Attendance in classroom skills lab and clinical experiences is essential.
Tuition & Fees
Tuition: Please refer to the previous academic year program fee chart for an approximation as fees for the next academic year are unavailable at this time.
*Fees are higher for international students on a Student Visa.
*Fees for recreation/athletics, graduation/alumni, insurance, as well as program-related costs such as books and supplies, are additional.
The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website
. Students can also print the application booklet through the OSAP website.
For more information, please visit Financial Aid/Awards
Personal support workers contribute to the quality of life of individuals by promoting their independence and dignity; social, emotional and physical needs; mobility; personal appearance; comfort and safety. Graduates understand the roles, responsibilities and limitations of the personal support worker and work as a member of the health-care team, communicating effectively, and observing and reporting changes in clients' conditions.
92% of 2011-2012 graduates found employment within 6 months of graduation. Their average starting salary was $30,679.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca
Degree Completion Opportunities
Conestoga College is dedicated to creating exciting and flexible degree completion opportunities for current, former and prospective students. Learn how a Conestoga education can respond to the community's demand for a skilled workforce and help you to reach your goal obtaining a challenging and rewarding career.
Visit our Degree Completion Opportunities
Prior Learning Assessment and Recognition (PLAR)
Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
For more information on the PLAR process, please contact 519-748-5220 ext 2260, e-mail email@example.com or visit the testing website.
- Recognize the role of the Personal Support Worker and participate as a member of a interprofessional team.
- Identify and practice legal, ethical and moral responsibilities relevant to the Personal Support Worker role.
- Provide client-centered and client-directed care under the supervision of the employer, client, family or significant care-giver, by following established care plans, policies and procedures in institutional and community settings.
- Assist the client with routine activities of daily living, personal care, nutrition and home management services in accordance with the client's preferences.
- Recognize and respond to the physical, cognitive, emotional, social, spiritual and cultural needs of the clients of all ages across the lifespan with an emphasis on Gerontology.
- Recognize and apply the concepts of health promotion, independence vs dependence, maintenance and rehabilitation.
- Promote and maintain a safe and comfortable environment for clients, their families, self and others.
- Identify and respond to abuse as it applies to children, spouses/partners, older adults, individuals with disabilities, care-givers, including self and recipients of care.
- Assist family members to develop and use parenting skills.
- Provide assistance with non parenteral medications in keeping with the directions stated on the client's care plan under the direction and monitoring of a health care professional.
- Administer ear/eye drops/ointments, suppositories, enemas and prescription creams/ointments; in keeping with the directions stated on the client's care plan under the direction and monitoring of a health care professional.
- Support and assist the palliative care client.
- Communicate effectively and appropriately with clients, care-givers and other interprofessional team members using a variety of oral, written, nonverbal and electronic communication techniques.
- Use effective critical thinking, problem-solving and decision-making appropriately in providing supportive care to clients.
- Identify, collect, report and record relevant observations in an ongoing and timely manner.
- Use effective time management skills to organize and prioritize supportive care for individual clients and for multi-client groups.
- Identify stress and implement stress management techniques.
- Reinforce client teaching in accordance with the established client care plan.
- Identify role-related and/or personal limitations that require additional professional development and utilize opportunities to further own education.
Program Advisory Committees
The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.
For a list of the current members, please visit our Program Advisory Committees
Domestic students should apply online at www.ontariocolleges.ca
or by phone at 1-888-892-2228.
60 Corporate Court
Canada N1G 5J3
International students should apply online using a Conestoga College International Application Form
. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page
For program information, call the Information Centre at 519-748-5220 ext 3656.