Applied Network Infrastructure and System Administration
- Ontario College Graduate Certificate
- College Code:
- Engineering & Information Technology
- Program Code:
- Accelerated Delivery:
- Academic Year:
- 2017 / 2018
Notice:This is an eText program. Learn about our eText initiative.
As part of Conestoga's commitment to innovative learning strategies, students enrolled in this program will be provided with a mobile device (device cost is included in program fees) that meets minimum eText requirements. Devices will be available at the start of the first semester.
About the ProgramIT infrastructure, including both services and end user computing, continues to move to the data centre. Whether a company is providing that infrastructure for internal use, or to external customers as a service, the analysis, design, implementation and support of that environment is key. This four-semester accelerated program enables students to gain the knowledge and skills required to thrive in this highly dynamic environment. Skills will be developed in the critical IT areas of infrastructure planning, deployment and management. Students will apply new skills and knowledge in operating systems, networks and virtualization to standard industrial use cases and collaborative projects. To facilitate optimal learning and knowledge transfer for the workplace, all practical work is completed in learning labs that meet industry virtual and network environment standards. This program is suitable for individuals looking to add practical experience to their current education, or further develop and enhance their IT skills for advancement in their field.
Program InformationLength: Two-year Ontario College Graduate Certificate program
Doon (Kitchener) - September/2017 - Fall | Winter | Spring/Summer | Fall
Doon (Kitchener) - January/2018 - Winter | Spring/Summer | Fall | Winter
Doon (Kitchener) - May/2018 - Spring/Summer | Fall | Winter | Spring/Summer
Location: Doon (Kitchener)
First-Year Capacity: 25
- A two- or three-year diploma or degree in Computer Science or Information Technology from an accredited college or university,
- Three to five years of full-time formal work experience in a networking or information technology infrastructure environment. Related experience may include work in an information technology field (e.g. Tier 2 Help desk or similar work) and/or work within a technology related business, onsite network services, a technical organization, or research work in the information technology field.
Note re: Admission Requirements
- Applicants possessing degrees/diplomas from institutions where the language of instruction was not English will be required to provide test scores as evidence of their English language proficiency. Test scores, if required, would be a minimum of TOEFL iBT 88; IELTS 6.5 with no bands less than 6.0; CAEL 70 with no sub-test band scores less than 60; PTE Academic 58; Conestoga English Language Test (CELT) Band 6; or equivalent scores in other recognized standard tests of English.
- We offer a language program for students whose English language skills are below the standard required for admission but all other admission criteria have been met. An applicant will be eligible for admission to the graduate certificate program after completion of level 4 of the General Arts and Science - English Language Studies (ELS) program with an overall grade average of 80% and no grade less than 75%. Placement in the ELS program is determined by scores on an in-house English language test or TOEFL or IELTS.
- Submit a completed Conestoga College Program Application Form.
- Attach proof of Admission Requirements.
- Applicants not meeting the credential requirements must submit a resume and references.
- Final selection is made following an assessment of the admission requirements.
Tuition & Fees
Tuition fee details for the 2017-2018 year are listed below. Books and supplies are additional.
Financial AssistanceFinancial Assistance is not available for this program.
Graduate OpportunitiesGraduates will find advanced-level employment opportunities in an information technology role. Employment opportunities might include IT support technician, network administration, system administration, technical support analyst or IT business solutions.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home
Pathways & Credit TransferConestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Prior Learning Assessment and Recognition (PLAR)Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
Learn more about PLAR.
|Course Code||Course Title and Description|
|INFO8640||IT Management (Information Technology Infrastructure Library)
Description: This course introduces management issues as seen in the IT industry. Key industry best practices are introduced to alleviate these problems, particularly ITIL and PMI. The ITIL Foundations level is covered, and proper project management as defined by PMI is introduced. Vendor and license management issues are also covered. Proposal development in response to RFPs and RFQs will be included as a focus as well. Presentation skills will be advanced with focus on development and delivery techniques. Course delivery will include guest speakers from the industry to discuss current issues.
Description: For any IT professional, trying to keep skills and knowledge current regarding computers, networking and IT processes is typically a major challenge. This course enables participants to enhance their knowledge of recent equipment and hardware trends in servers, networking equipment, storage and end user devices. Once in the workplace, the skills and knowledge gained from this course will help graduates analyze and assess hardware to be purchased and implemented into the IT infrastructure.
|INFO8660||Networking Planning and Implementation
Description: A solid set of skills and knowledge to design, implement and troubleshoot basic networks is essential to anyone working in IT. Students will learn to plan and implement Ethernet LANs and switches, IPv4 addressing and subnetting. Hands on experience configuring and troubleshooting Cisco switches and routers, static and dynamic routing, ACLs, NAT, STP, basic VoIP, basic WLAN and IPv6 will be gained. In addition, various WAN technologies are identified and configured.
|INFO8670||Project I-Plan and Design
Description: In addition to working on discreet tasks, IT workers are often called on to plan and complete larger projects. This is the first in a series of four courses that will see students working on a team to complete a large project throughout the course, demonstrating the skill and knowledge gained during previous courses. The team will respond to an RFP. Throughout the course, the team will create a proposal and present their proposed solution. Use of technical, project management, time management, logical analysis and communications knowledge and skills will be emphasized.
|INFO8680||Scripting with PowerShell
Description: The key to an efficient computing environment is the use of scripting to automate the many repetitive tasks performed in IT. Microsoft's powerful PowerShell can be used as a scripting tool as well as a day-to-day management interface. Many of Microsoft's graphical user interfaces generate PowerShell commands in the background to actually perform the required tasks. This course will take the student from a basic introduction through to more advanced PowerShell features, using many hands on assignments. Many of the other courses in the program will continue to emphasize the use of PowerShell in their labs and assignments.
|INFO8690||Windows Server Planning and Implementation
Description: Practically every IT administrator must be able to manage Windows Server in their organization. This is the first in a series of three courses that enables students to gain the skills and knowledge required to plan and implement Windows Server infrastructure. Core infrastructure services including DHCP, DNS and ADDS with be the focus of this course. Networking and storage, as well as file and print services will also be covered. Hands on skills and knowledge are emphasized for all course topics.
|INFO8700||Virtualization Planning and Implementation with Hyper-V
Description: Virtualization is at the heart of converged infrastructure (or cloud computing) – a major focus of IT today. Microsoft Hyper-V is often the virtualization platform of choice for test and development, and in some cases production. This course enables participants to analyze server workloads and plan appropriate hardware and software to support the virtual environment. In addition, students will gain hands on skills and knowledge in installing and configuring Hyper-V components, configuring and administering network and storage resources, deploying and managing virtual machines, monitoring and managing resource consumption, configuring basic security and configuring and managing high availability.
|INFO8710||Advanced Windows Server Planning and Implementation
Description: This is the third in a series of courses focused on the planning and implementation of a Microsoft Windows server computing environment. In this course the student will explore and implement Certificate Services as part of the Public Key Infrastructure. Additional services covered include Federated services, Azure, and single sign-on. Advanced storage architecture such as Storage pools and iSCSI will also be implemented.
|INFO8720||Project II - Servers
Description: This is the second in a series of four courses that will see students working on a team to complete a large project throughout the course, demonstrating the skill and knowledge gained during previous courses. The team will respond to a requirements document. Throughout the course, the team will plan, build and present their solution. Use of technical, project management, time management, logical analysis and communications knowledge and skills will be emphasized.
|INFO8730||SQL Server Planning and Implementation
Description: Many businesses use Microsoft SQL Server as one of their database management systems, frequently by the IT management teams. As a result, anyone working in IT today needs to be able to manage a MS SQL Server. This course will teach students the skills and knowledge required to plan and implement a MS SQL Server installation. This course focuses on installing MS SQL Server as well as configuring and troubleshooting core services including storage, high availability, automation and basic SQL commands. This course provides the student the knowledge to help them to decide if they want to embark on the path that would lead to a career as a Database Administrator.
|INFO8740||Exchange Server Planning and Implementation
Description: Many businesses use Microsoft Exchange Server as their e-mail host. As a result, anyone working in IT today needs to be able to manage Exchange Server. This course will lead the students through the planning process for an Exchange environment. The student will also develop the skills and knowledge required to install and manage an Exchange Server installation. This course focuses on installing Exchange Server as well as configuring and troubleshooting core services including storage, high availability, automation and basic message flows.
|INFO8750||Linux Server Planning and Implementation
Description: Linux is a common operating system found in the data centre. In addition to Windows Server, IT administrators often must be able to provision infrastructure services using Linux. Students will learn to plan and implement storage, users, file systems, access control, and services including DHCP, DNS and web. Red Hat is one of the most common Linux distributions, resulting in strong demand for demonstrable Linux skills and knowledge. This course helps the student prepare to challenge the Red Hat Certified Engineer (RHCE) exam.
|INFO8760||Wireless Technologies Foundations
Description: The role of mobile computing technology is expanding in the IT world. This course covers the fundamental technology of radio transition and the evolution of standards governing the industry. Both cellular and Wi-Fi principles are covered. Also issues surrounding Bring-Your-Own-Device (BYOD) are explored with some solutions currently available. Planning of a wireless environment will be explored with emphasis on site surveys.
|INFO8770||Project III - Infrastructure
Description: This is the third in a series of four courses that will see students working on a team to complete a large project throughout the course, demonstrating the skill and knowledge gained during previous courses. The team will respond to a requirements document. Throughout the course, the team will plan, build and present their solution. Use of technical, project management, time management, logical analysis and communications knowledge and skills will be emphasized.
|INFO8780||Virtualization Planning and Implementation with VMware vSphere
Description: VMware is the market leader in virtualization technology and is often the virtualization platform of choice in the production environment. Skills and knowledge to plan and administer the vSphere platform are in high demand. Building on the skills and knowledge learned in the Hyper-V focused course, students will gain hands on skills and knowledge in planning, installing and configuring vSphere components, configuring and administering network and storage resources, deploying and managing virtual machines, monitoring and managing resource consumption, configuring basic security, and configuring and managing high availability.
|INFO8790||IT Environmental Planning
Description: Managing an IT environment addresses many areas, both physical and logical. This course will explore these areas through lectures, tours and hands-on labs. Heat and power requirements for an enterprise environment will be studied from the office to the data centre. Where a significant amount of equipment is to be hosted in a single location, rack management is a topic that will be addressed by this course. Likewise, the use of management networks will be explored. The use of centralized management tools such as System Center will also be covered in this course as well as system settings of the individual devices that allow for industry best management practices.
|INFO8800||Windows Desktop Planning and Implementation
Description: The focus of this course is the planning, deployment and management of a Windows based desktop workstation within the enterprise environment. Auto deployment as well as the use of Group Policies will be the core of this course. The Virtual Desktop (VDI) environment will be introduced with in this course.
|INFO8810||Project IV - Capstone
Description: This is the last in a series of four courses that will see students working on a team to complete a large project throughout the course, and represents the program capstone. Once again, students will demonstrate the skills and knowledge gained during previous courses – in this case the entire program. Responding to a requirements document, the team will plan, build and present a system that will require research into technology that has not been previously implemented. Use of technical, project management, time management, and logical analysis knowledge and skills will be emphasized.
- Resolve operating problems through the application of standard diagnostic and troubleshooting procedures on personal computers as part of upgrading and maintenance processes.
- Install, configure and troubleshoot network operating systems and network devices to provide secure network infrastructure and services.
- Install and support interconnected local area networks using various connection media and routing protocols.
- Design, implement and evaluate IT infrastructure and network services to fulfill IT business requirements.
- Monitor, evaluate and optimize integrated networks.
- Collect, interpret and analyze user requirements to produce project documentation in alignment with best industry practices and processes.
- Collaborate in diverse teams to complete projects specific to the IT environment operations.
- Plan, configure and troubleshoot converged virtual infrastructure technologies to increase the efficiency and lower the cost of IT services.
- Evaluate, plan and implement data storage and messaging technology solutions that satisfy business requirements.
- Communicate plans, technology and solutions incorporating technical information to audiences at various levels in the organization.
Program Advisory CommitteesThe College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.
For a list of the current members, please visit our Program Advisory Committees.
How to Apply to the ProgramDomestic students should apply using a Conestoga College Program Application Form. This form can be obtained from any Conestoga College campus OR by writing directly to the Registrar's Office OR by using the College website at www.conestogac.on.ca/admissions/forms.
Send completed applications to:
299 Doon Valley Dr.
Canada N2G 4M4
International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.