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Community and Social Service Management

Credential:
Ontario College Graduate Certificate
College Code:
CONS
School:
Business and Hospitality
Program Code:
1276
Accelerated Delivery:
No
Campus:
BR, DO
Academic Year:
2016 / 2017

About the Program

This graduate certificate program focuses on developing skills in managing public, private or non-profit community organizations. Students will gain knowledge of community development methods and will learn strategies for relationship building, community outreach and community leadership. Human resources, financial management, project management, entrepreneurship in social enterprises, principles of management as well as business development and fundraising will also be addressed. Participants will have the opportunity to enhance their understanding of community-based social policy and public administration, and gain perspectives on social, cultural and political issues. The program includes a work placement experience that allows students to gain practical experience working in a community or social service agency or organization.

Program Information

Length: One-year Ontario College Graduate Certificate program (also available part-time)
Delivery Sequence:
         Brantford - September/2016 (Open) - Fall | Winter
         Doon (Kitchener) - September/2016 (Open) - Fall | Winter
Location: Brantford and Doon (Kitchener)
Start: September
First-Year Capacity: 30

Admission Requirements

Note re: Admission Requirements

Admission Procedures

Tuition & Fees

Tuition fee details for the 2016-2017 year are listed below. Books and supplies are additional.

Domestic Fees

Estimated fees based upon the previous academic year (2015 / 2016) for Community and Social Service Management - Program # 1276

Brantford - Fall 2016 Level 1 & 2 (Program Start: 2016-09-06)
Description Fall 2016 Winter 2017
Student Priority Fee $49.45 $49.45
Recreation/Athletics Fee $68.80 $68.80
Graduation/Alumni Services Fee $27.80 $27.80
Administration Fee $25.30 $25.30
Technology Enhancement Fee $133.35 $133.35
CSI Association Fee $30.00 $30.00
CSI - CSA $4.56 $4.56
Program Tuition Fee (ACR) $2780.00 $2780.00
CSI Health Plan Fee $286.00 $0.00
Session Total $3405.26 $3119.26
Year Total   $6524.52
Doon - Fall 2016 Level 1 & 2 (Program Start: 2016-09-06)
Description Fall 2016 Winter 2017
Student Priority Fee $49.45 $49.45
Recreation/Athletics Fee $68.80 $68.80
Graduation/Alumni Services Fee $27.80 $27.80
Administration Fee $25.30 $25.30
Technology Enhancement Fee $133.35 $133.35
CSI Capital Development Fee $68.49 $68.49
CSI Association Fee $110.00 $110.00
CSI - CSA $4.56 $4.56
Program Tuition Fee (ACR) $2780.00 $2780.00
CSI Health Plan Fee $286.00 $0.00
ONE Card Fee $12.50 $12.50
Session Total $3566.25 $3280.25
Year Total   $6846.50

International Fees

Estimated International fees based upon the previous academic year (2015 / 2016) for
Community and Social Service Management - Program # 1276


Brantford - Fall 2016 Level 1 & 2 (Program Start: 2016-09-06)
Description Fall 2016 Winter 2017
International Program Tuition $5850.00 $5850.00
Student Priority Fee $49.45 $49.45
Recreation/Athletics Fee $68.80 $68.80
Graduation/Alumni Services Fee $27.80 $27.80
Administration Fee $25.30 $25.30
Technology Enhancement Fee $133.35 $133.35
CSI Association Fee $30.00 $30.00
CSI - CSA $4.56 $4.56
ISR $375.00 $375.00
International Health Fee $550.00 $0.00
Session Total $7114.26 $6564.26
Year Total   $13678.52

Doon - Fall 2016 Level 1 & 2 (Program Start: 2016-09-06)
Description Fall 2016 Winter 2017
International Program Tuition $5850.00 $5850.00
Student Priority Fee $49.45 $49.45
Recreation/Athletics Fee $68.80 $68.80
Graduation/Alumni Services Fee $27.80 $27.80
Administration Fee $25.30 $25.30
Technology Enhancement Fee $133.35 $133.35
CSI Capital Development Fee $68.49 $68.49
CSI Association Fee $110.00 $110.00
CSI - CSA $4.56 $4.56
ISR $375.00 $375.00
International Health Fee $550.00 $0.00
ONE Card Fee $12.50 $12.50
Session Total $7275.25 $6725.25
Year Total   $14000.50

Financial Assistance

The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website.

For more information, please visit Financial Services/Awards.

Graduate Opportunities

Graduates find employment opportunities in community-based, government, private and non-profit organizations.

83% of 2013-2014 graduates found employment within 6 months of graduation.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca

Pathways & Credit Transfer

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. View the transfer agreement opportunities for this program.

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Program Courses

Course Details
Course Code Course Title and Description
Level 1
BUS8060 Sponsorship and Fundraising

Description: This course discusses the strategies used for generating event revenue through fundraising and special event management. The student will be introduced to the concept of sponsorship and the process of meeting organization and sponsor needs. Legislation affecting sponsor and donor relationships will be examined, as well as legislation affecting fund-raising ventures.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8400 The Canadian Social Economy and Entrepreneurship

Description: The course introduces students to institutional structures and relationships in the social (third) sector. This sector includes not-for-profit and volunteer organizations, co-operatives, credit unions, and other social purpose enterprises that seek to improve social, economic and environmental conditions of communities. Students will explore key trends and issues concerning the social economy and related social policy issues such as unemployment, immigration, and poverty.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8410 Public Administration

Description: This course explores administrative relationships among the levels of government in Canada. The course addresses the unique management challenges in public and not-for-profit organizations, current trends such as municipal amalgamation and privatization, and career opportunities in the third sector.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

COMP8150 Computer Applications in Community and Social Services

Description: This course introduces students to current uses of information technology in community and social services. Students will explore software applications in social services such as client management systems, electronic records management systems, and relevant global information resources that can be accessed to enhance decision-making. Issues relating to information management will also be addressed including privacy, confidentiality and security of information. Students will also assess the use of web-based technologies that assist in creating online communities, and discuss how these trends coupled with mobility can assist them in the social services field. Information technology costs and methods of evaluation and deployment will also be explored.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8140 Principles of Management

Description: This course introduces students to the key functions and roles of managers including the principles and techniques used by managers to carry out their responsibilities. Key functional areas include planning, organizing, staffing, leading and controlling. The course also covers the role of managers as innovators.
Students will apply management principles and concepts to various work situations in order to overcome challenges, resolve problems and enhance organizational effectiveness. The course also introduces students to governance structures, roles and responsibilities with a specific focus on not-for-profit and community based organizations.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8300 Introduction to Project Management

Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the nine area of the Project Management Body of Knowledge (PMBOK) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP) designation certified by the Project Management Institute.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Level 2
ACCT8090 Financial and Managerial Accounting

Description: This course is designed to provide human resources practitioners with the knowledge about financial and managerial accounting that they require in order to make decisions where an understanding of the financial measurement bases and underlying methodologies used is required. These will be studied in detail. Students will also learn about the accounting dimension involved in the management of the human resources function itself.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8430 Business Development and Program Evaluation

Description: This course focuses on strategies for business development and fundraising for social enterprises. Students will be introduced to business development planning processes, marketing tools and techniques, fundraising events, as well as strategies for creating and building partnerships, and cultivating major donors. Students will have an opportunity to work directly with a not-for-profit organization to prepare a business development plan or program proposal. They will also examine effective techniques for program needs assessment and evaluation.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

HRM8130 Human Resources Management

Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8150 Community Leadership

Description: In this course, students will explore theories and practices relating to community leadership and will apply them to a variety of case studies and experiential learning activities. Topics include leadership styles, team building, motivation and empowerment, problem-solving and conflict resolution, diversity, change management, and community relationship building.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8455 Work Experience (Community and Social Services Management)

Description: The work experience will provide the student with an opportunity to enhance their knowledge of the challenges related to social service and the not-for-profit organizations.
Hours: 75
Credits: 3
Pre-Requisites:
CoRequisites:

OHS1320 Safety in the Workplace

Description: This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself while on an unpaid work placement within a variety of employment settings. Through the nine units of the course, participants will have the opportunity to enhance their understanding and knowledge of General Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while on unpaid work placements, as well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their Placement Employers. Participants in this course are required to provide informed consent regarding WSIB or other insurance coverage while on an unpaid work placement
Hours: 15
Credits: 1
Pre-Requisites:
CoRequisites:

SOCS8000 Community Development and Outreach

Description: This course is aimed at familiarizing students with theories and processes of community development and civic engagement. Students will use a variety of case studies to analyze ways in which the public is engaged in decision-making and deliberative practices. The course will explore planned interventions to address issues such as poverty, housing, public safety, and the environment.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Program Outcomes

Program Advisory Committees

The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.

For a list of the current members, please visit our Program Advisory Committees.

Apply Now

Domestic students should apply online at www.ontariocolleges.ca or by phone at 1-888-892-2228.

ONTARIOCOLLEGES.CA
60 Corporate Court
Guelph, Ontario
Canada N1G 5J3

Detailed steps on the application process may help you to apply.

International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.
For program information, call the Information Centre at 519-748-5220 ext 3656.

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

PROGRAM SEARCH

Program Status
Start DateCampusStatus**
SEP, 2016 Brantford Open
SEP, 2016 Doon Open
** Status applicable to domestic students

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