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Community and Social Service Management

Credential:
Ontario College Graduate Certificate
College Code:
CONS
School:
Business and Hospitality
Program Code:
1276
Accelerated Delivery:
No
Campus:
BR, DO
Academic Year:
2018 / 2019

Notice:

Students at the Doon Campus are required to bring a mobile device that meets minimum specified requirements.

This is an eText program at the Doon Campus. Learn about our eText initiative.

About the Program

This graduate certificate program focuses on developing skills for managing in public, and non-profit community and social service organizations. Students will gain knowledge of community development methods and will learn strategies for relationship building, community outreach and community leadership. Human resources, financial management, project management, entrepreneurship in social enterprises, principles of management as well as business development and fundraising will also be addressed. Students will enhance their understanding of community-based social policy and public administration and gain perspectives on social, cultural and political issues. The program includes a work placement experience that allows students to gain practical experience working in a government, community-based, or social service agency or organization.

Program Information

Length: One-year Ontario College Graduate Certificate program (also available part-time)
Delivery Sequence:
         Brantford - September/2018 - Fall | Winter
         Doon (Kitchener) - September/2018 - Fall | Winter
Location: Doon (Kitchener) and Brantford
Start: September
First-Year Capacity: 30 Doon, 25 Brantford

Admission Requirements

Note re: Admission Requirements

Admission Procedures

Program Requirements

Tuition & Fees

Tuition fee details for the 2017-2018 year are listed below. Fees for the next academic year are unavailable at this time. Books and supplies are additional.

Domestic Fees

Estimated fees based upon the previous academic year (2017 / 2018) for Community and Social Service Management - Program # 1276

Brantford - Fall 2017 Level 1 & 2 (Program Start: 2017-09-05)
Description Fall 2017 Winter 2018
Student Priority Fee $49.95 $49.95
Recreation/Athletics Fee $69.55 $69.55
Graduation/Alumni Services Fee $28.10 $28.10
Administration Fee $25.55 $25.55
Technology Enhancement Fee $140.80 $140.80
CSI Association Fee $30.00 $30.00
CSI - CSA $4.56 $4.56
Program Tuition Fee (ACR) $2860.00 $2860.00
CSI Health Plan Fee $286.00 $0.00
Session Total $3494.51 $3208.51
Year Total   $6703.02
Doon - Fall 2017 Level 1 & 2 (Program Start: 2017-09-05)
Description Fall 2017 Winter 2018
Student Priority Fee $49.95 $49.95
Recreation/Athletics Fee $69.55 $69.55
Graduation/Alumni Services Fee $28.10 $28.10
Administration Fee $25.55 $25.55
Technology Enhancement Fee $140.80 $140.80
CSI Capital Development Fee $70.54 $70.54
CSI Association Fee $110.00 $110.00
CSI - CSA $4.56 $4.56
Program Tuition Fee (ACR) $2860.00 $2860.00
CSI Health Plan Fee $286.00 $0.00
ONE Card Fee $12.60 $12.60
eText Fee $153.00 $367.00
Session Total $3810.65 $3738.65
Year Total   $7549.30

International Fees

Estimated International fees based upon the previous academic year (2017 / 2018) for
Community and Social Service Management - Program # 1276


Brantford - Fall 2017 Level 1 & 2 (Program Start: 2017-09-05)
Description Fall 2017 Winter 2018
International Program Tuition $5950.00 $5950.00
Student Priority Fee $49.95 $49.95
Recreation/Athletics Fee $69.55 $69.55
Graduation/Alumni Services Fee $28.10 $28.10
Administration Fee $25.55 $25.55
Technology Enhancement Fee $140.80 $140.80
CSI Association Fee $30.00 $30.00
CSI - CSA $4.56 $4.56
ISR $375.00 $375.00
International Health Fee $485.00 $0.00
Session Total $7158.51 $6673.51
Year Total   $13832.02

Doon - Fall 2017 Level 1 & 2 (Program Start: 2017-09-05)
Description Fall 2017 Winter 2018
International Program Tuition $5950.00 $5950.00
Student Priority Fee $49.95 $49.95
Recreation/Athletics Fee $69.55 $69.55
Graduation/Alumni Services Fee $28.10 $28.10
Administration Fee $25.55 $25.55
Technology Enhancement Fee $140.80 $140.80
CSI Capital Development Fee $70.54 $70.54
CSI Association Fee $110.00 $110.00
CSI - CSA $4.56 $4.56
ISR $375.00 $375.00
International Health Fee $485.00 $0.00
ONE Card Fee $12.60 $12.60
eText Fee $153.00 $367.00
Session Total $7474.65 $7203.65
Year Total   $14678.30

Financial Assistance

The Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website.

For more information, please visit Financial Services/Awards.

Graduate Opportunities

Graduates may find employment in community-based, government, and non-profit organizations.

On average, 79% of graduates from the last three years (2014 to 2016) found employment within six months of graduation.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca

Pathways & Credit Transfer

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. View the transfer agreement opportunities for this program.

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Program Courses

Course Details (1276)
Course Code Course Title and Description
Level 1
BUS8390 Fundraising and Sponsorship in the Public Sector

Description: This course will explore the use of sponsorship and fundraising strategies to raise funds and awareness for various community, social service, and non-profit organizations. This course will provide an opportunity for students to think critically and creatively about the types of events and sponsorship packages that would attract funding and partnerships. Various strategies will be discussed and practiced to provide students with the opportunity to apply theory to course work with the goal of building sustainable two way partnerships. Legislation affecting sponsor and donor relationships will be examined, as well as legislation affecting fund-raising ventures. Finally, this course will offer students an opportunity to understand the various components of managing projects and proposals.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8400 The Social Economy

Description: The course introduces students to institutional structures and relationships in the social (third) sector, both locally and globally. This sector includes not-for-profit and volunteer organizations, co-operatives, credit unions, and other social purpose enterprises that seek to improve social, economic and environmental conditions of communities. Students will explore key trends and issues concerning the social economy and related social policy issues such as unemployment, immigration, and poverty.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8410 Public Policy and Government

Description: This course explores public administrative functions and relationships within and among the levels of government in Canada. The course addresses the unique management challenges in public administration and the connections with nonprofit and community organizations. Current trends such as alternative service delivery, contracting out, public-private partnerships and privatization are illuminated through case analysis and project presentations. Career opportunities in the public and third sector are examined with the view to linking the study of public administration with job skills and requirements unique to the public and nonprofit sectors. Through simulations and roleplays student experience the atmosphere where public policy meets administration.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8140 Principles of Management

Description: This course introduces students to the key functions and roles of managers including the principles and techniques used by managers to carry out their responsibilities. Key functional areas include planning, organizing, staffing, leading and controlling. The course also covers the role of managers as innovators.
Students will apply management principles and concepts to various work situations in order to overcome challenges, resolve problems and enhance organizational effectiveness. The course also introduces students to governance structures, roles and responsibilities with a specific focus on not-for-profit and community based organizations.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

OHS1320 Safety in the Workplace

Description: This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself within a variety of employment settings. Through the nine units of the course, participants will have the opportunity to enhance their understanding and knowledge of General Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while employed. As well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their employers.
Hours: 14
Credits: 1
Pre-Requisites:
CoRequisites:

SOCS8000 Community Development and Outreach

Description: This course is aimed at familiarizing students with theories and processes of community development and civic engagement. Students will use a variety of case studies to analyze ways in which the public is engaged in decision-making and deliberative practices. The course will explore planned interventions to address issues such as poverty, housing, public safety, and the environment.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Level 2
BUS8060 Sponsorship and Fundraising

Description: This course discusses the strategies used for generating event revenue through fundraising and special event management in the not-for-profit sphere. The student will be introduced to the concept of sponsorship and the process of meeting organization and sponsor needs. Legislation affecting sponsor and donor relationships will be examined, as well as legislation affecting fund-raising ventures and alternative funding streams.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8430 Program Development and Evaluation

Description:
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

HRM8130 Human Resources Management

Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8150 Community Leadership

Description: In this course, students will explore theories and practices relating to community leadership and will apply them to a variety of case studies and experiential learning activities. Topics include leadership styles, team building, motivation and empowerment, problem-solving and conflict resolution, diversity, change management, and community relationship building.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8300 Introduction to Project Management

Description: In this course, students will explore theories and practices relating to community leadership and will apply them to a variety of case studies and experiential learning activities, in a global, inclusive context. Topics include leadership styles, team building, motivation and empowerment, problem-solving and conflict resolution, diversity, change management, and community relationship building
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8455 Work Experience (Community and Social Services Management)

Description: The work experience will provide the student with an opportunity to enhance their knowledge of the challenges related to social service and the not-for-profit organizations.
Hours: 75
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8540 Integrated Capstone Project

Description: This capstone course requires students to apply the principles and knowledge obtained in previous course work to plan a program or service intervention. Students will present their proposals to community or social service organizations for review and feedback.
Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

RSCH8040 Research for Community and Social Services

Description: This course introduces students to qualitative and quantitative methods of research for use in research projects relating to the not-for-profit, community and social services sector. Students will learn the requirements for completing research, how it is applied to sector-based programming and decision-making, and ethical considerations.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Program Outcomes

Program Advisory Committees

The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.

For a list of the current members, please visit our Program Advisory Committees.

Program Handbook

Handbook

Apply Now

Domestic students should apply online at www.ontariocolleges.ca or by phone at 1-888-892-2228.

ONTARIOCOLLEGES.CA
60 Corporate Court
Guelph, Ontario
Canada N1G 5J3

Detailed steps on the application process may help you to apply.

International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.
For program information, call the Information Centre at 519-748-5220 ext 3656.

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

PROGRAM SEARCH

Program Status (Domestic)
Start DateCampusStatus**
SEP, 2018 Brantford Open
SEP, 2018 Doon Open
** Status applicable to domestic students
Program status for international students

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