Conestoga College Logo - Home Page

Food Service Worker

Credential:
Ontario College Certificate
College Code:
CONS
School:
Business and Hospitality
Program Code:
1314
Accelerated Delivery:
No
Campus:
WA
Academic Year:
2016 / 2017

About the Program

The food service worker is an essential member of the long-term care interdisciplinary team, delivering quality nutrition care and service in a health-care environment. Those currently employed in hospitals, institutions, special-care homes and integrated-care facilities will benefit from this program. Areas to be covered include customer service, safe food-handling techniques, safety, nutrition, communications, food and beverage preparation and service. Completion of the program includes Food Safety and Smart Serve certification. This program is mandated by the Ministry of Health and Long-Term Care for all staff employed in the position of food service worker in long-term care dietary environments.

Program Information

Length: 10-week Ontario College Certificate program (also available part-time)
Delivery Sequence: Waterloo - September/2016 (Open) - Fall
Location: Waterloo
Start: September
First-Year Capacity: 30

Admission Requirements

Note re: Admission Requirements

Admission Procedures

Tuition & Fees

Tuition fee details for the 2016-2017 year are listed below. Books and supplies are additional.

Domestic Fees

Estimated fees based upon the previous academic year (2015 / 2016) for Food Service Worker - Program # 1314

Waterloo - Fall 2016 Level 1 (Program Start: 2016-09-06)
Description Fall 2016
Full-time Program Tuition $1420.00
Student Priority Fee $49.45
Graduation/Alumni Services Fee $27.80
Administration Fee $25.30
Technology Enhancement Fee $133.35
CSI Association Fee $82.50
CSI - CSA $4.56
CSI Health Plan Fee $286.00
Session Total $2028.96
Year Total $2028.96

International Fees

Estimated International fees based upon the previous academic year (2015 / 2016) for
Food Service Worker - Program # 1314


Waterloo - Fall 2016 Level 1 (Program Start: 2016-09-06)
Description Fall 2016
International Program Tuition $5850.00
Student Priority Fee $49.45
Graduation/Alumni Services Fee $27.80
Administration Fee $25.30
Technology Enhancement Fee $133.35
CSI Association Fee $82.50
CSI - CSA $4.56
ISR $375.00
International Health Fee $550.00
Session Total $7097.96
Year Total $7097.96

Financial Assistance

Financial Assistance is not available for this program.

Graduate Opportunities

Graduates will be certified to work in entry-level positions in commercial kitchens, nursing homes, retirement homes and daycares as well as quick service outlets.

100% of 2013-2014 graduates found employment within 6 months of graduation.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca

Pathways & Credit Transfer

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Program Courses

Course Details
Course Code Course Title and Description
Level 1
FOOD1010 Communication and the Food Service Worker

Description: This course will focus on helping the Food Service Worker develop effective communication skills in dealing with residents, patients, co-workers, visitors, supervisors, and other members of the health care team, as well as understand the importance of customer service.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:

FOOD1030 Nutrition In Health Care - The Basics

Description: The course discusses basic principles of nutrition including nutritional requirements throughout the lifecycle. The use of Canada's Food Guide and Canada's Guidelines for Healthy Eating in menu planning will be discussed. Sources of food and general nutrition information will be presented.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:

FOOD1040 Quantity Food Preparation and Service

Description: Creative food preparation and service procedures will be discussed. Proper procedures for serving meals to clients, guests and staff, methods of operating, cleaning and maintaining selected kitchen equipment will be covered.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:

FOOD1050 Role of the Food Service Worker

Description: The role of the food service employee in health care and within the food service system will be examined. Accreditation and Ministry of Health and Long Term Care standards, quality assurance, risk management, objectives, policies, procedures, job descriptions, and departmental organization as they apply to the food service employee will be examined. Motivation, training, team work, conflict management, and problem solving will be discussed. Cost control methods and safe work practices will be included. Providing customer service within health care will be considered.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:

FOOD1085 Nutrition in Health Care - Diet Modification

Description: The course discusses basic principles of diet therapy in Long Term Care. The reasons for and importance of special diets are discussed. Types of diet modifications commonly required by residents/patients in health care facilities will be covered. Use of the standard menu as the foundation for diet will be stressed. Sources of general and therapeutic nutrition and special diet recipes will be presented.
Hours: 40
Credits: 3
Pre-Requisites:
CoRequisites:

HOSP1475 Customer Service for Long Term Care

Description: Courteous, timely and efficient service is essential to client satisfaction whether it is in a long-term care facility or retirement home. You will learn about the critical elements of good customer service, basic table setting, beverage service and the importance of being aware of your client's special dietary needs. Through role playing students will learn to appreciate the importance of a relaxed dining atmosphere that fosters interactive conversation and dining with dignity. The course will cover critical aspects of the Ministry of Health and Long Term Care inspection protocol for dining observation.
Hours: 22
Credits: 2
Pre-Requisites:
CoRequisites:

HOSP1480 Sanitation and Safety

Description: In the food service industry, food safety is everyone's job. The necessity and importance of safe food handling practices and maintenance of all areas of a food service establishment is emphasized in this course. Topics will include Ontario Food Premises Regulations, cause and prevention of food-borne illness, temperature control, cleaning and sanitizing, and management responsibilities. Students will also learn about WHMIS and safety procedures in the workplace.
Hours: 20
Credits: 1
Pre-Requisites:
CoRequisites:

Program Outcomes

Program Advisory Committees

The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.

For a list of the current members, please visit our Program Advisory Committees.

Apply Now

Domestic students should apply online at www.ontariocolleges.ca or by phone at 1-888-892-2228.

ONTARIOCOLLEGES.CA
60 Corporate Court
Guelph, Ontario
Canada N1G 5J3

Detailed steps on the application process may help you to apply.

International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.

For program information, call the Information Centre at 519-748-5220 ext 3656.

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

PROGRAM SEARCH

Program Status
Start DateCampusStatus**
SEP, 2016 Waterloo Open
** Status applicable to domestic students

Videos

Hospitality videos
Culinary Arts Conestoga
More videos

Success Stories

Back To Top