Conestoga College Logo - Home Page

Global Hospitality Management (Co-op)

Ontario College Graduate Certificate
Program Code:
Business and Hospitality
Academic Year:
2017 / 2018
Accelerated Delivery?


Students in this program are required to bring a mobile device that meets minimum specified requirements.

This is an eText program. Learn about our eText initiative.

About the Program

The Global Hospitality Management graduate certificate program is open to international students with a background in hospitality. This program will complement a diploma or degree, and enable applicants to gain a work visa in Canada to work in management jobs in the hospitality industry. Graduates of the Global Hospitality Management program will have significantly more management and finance ability specific to the hospitality industry than graduates from a diploma program in a similar field, and will be able to progress into a management position in a hospitality organization very quickly upon completion of the program.

This one-year graduate certificate program is structured to meet the growing needs of the hospitality and tourism industry. The program focuses on essential operational and management areas building on prior knowledge in finance, human resources, and sustainable hospitality operations, while introducing a strong understanding of customer service, event management and the global hospitality industry.

Students will earn the TrainCan Advanced Food Safety Certificate and Smart Serve (responsible alcohol service) and WHMIS certification as part of the core curriculum.

Program Information

Length: One-year Ontario College Graduate Certificate program
Delivery Sequence: Doon (Kitchener) - September/2017 - Fall | Winter | Spring/Summer
Location: Doon (Kitchener)
Start: September
First-Year Capacity: 24

Admission Requirements

Note re: Admission Requirements

Admission Procedures

Program Requirements

Tuition & Fees

Domestic fees are currently unavailable; please check back at a later time.

International fee details for the 2016-2017 year are listed below. Books and supplies are additional.

International Fees

Estimated International fees based upon the previous academic year (2016 / 2017) for
Global Hospitality Management (Co-op) - Program # 1333c

Doon - Fall 2017 Level 1 & 2 & 3 (Program Start: 2017-09-05)
Description Fall 2017 Winter 2018 Spring 2018
International Program Tuition $5950.00 $5950.00 $0.00
Student Priority Fee $49.95 $49.95 $0.00
Recreation/Athletics Fee $69.55 $69.55 $0.00
Graduation/Alumni Services Fee $28.10 $28.10 $0.00
Administration Fee $25.55 $25.55 $0.00
Technology Enhancement Fee $140.80 $140.80 $0.00
Program Services Fee $268.00 $268.00 $0.00
Program Supply Fee $300.00 $0.00 $0.00
CSI Capital Development Fee $70.54 $70.54 $0.00
CSI Association Fee $110.00 $110.00 $0.00
CSI - CSA $4.56 $4.56 $0.00
Certificate Program Tuition Fee $0.00 $0.00 $0.00
ISR $375.00 $375.00 $0.00
International Health Fee $485.00 $0.00 $0.00
ONE Card Fee $12.60 $12.60 $0.00
eText Fee $237.00 $313.00 $0.00
Session Total $8126.65 $7417.65 $0.00
Year Total     $15544.30

Doon - Spring 2017 Level 3 (Program Start: 2016-09-06)
Description Spring 2017
International Program Tuition $0.00
Student Priority Fee $0.00
Recreation/Athletics Fee $0.00
Graduation/Alumni Services Fee $0.00
Administration Fee $0.00
Technology Enhancement Fee $0.00
Program Services Fee $0.00
Program Supply Fee $0.00
CSI Capital Development Fee $0.00
CSI Association Fee $0.00
CSI - CSA $0.00
Certificate Program Tuition Fee $0.00
ISR $0.00
International Health Fee $0.00
ONE Card Fee $0.00
Session Total $0.00
Year Total $14830.70

Financial Assistance

Financial Assistance is not available for this program.

Co-op Information

Graduate Opportunities

Graduates of this program will be able to work in all areas of the accommodation, restaurant and tourism sectors and progress into an entry-level supervisor, management trainee or mid-management level position within either the domestic or international hospitality environments.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website:

Pathways & Credit Transfer

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Program Courses

Course Details (1333C)
Course Code Course Title and Description
Level 1
ACCT8090 Financial and Managerial Accounting

Description: This course is designed to provide human resources practitioners with the knowledge about financial and managerial accounting that they require in order to make decisions where an understanding of the financial measurement bases and underlying methodologies used is required. These will be studied in detail. Students will also learn about the accounting dimension involved in the management of the human resources function itself.
Hours: 42
Credits: 3

BUS8320 Global Business Environment

Description: Globalization is one of the key issues facing businesses. Managers must be able to ensure that their organizations are able to compete in an increasingly complex global arena. Areas of study include international trade, international market entry options, and international trade practices. In addition, the role of the manager in each of the functional areas will be examined.
Hours: 56
Credits: 4

CDEV1020 Co-op and Career Preparation

Description: This mandatory course prepares students for job searching for their co-op work terms and for post-graduate careers. Students will reflect on their skills, attitudes, and expectations and evaluate and interpret available opportunities in the workplace. Self-marketing techniques using resumes, cover letters, cold-calls, and interviewing will be learned and students will learn the expectations, rules, and regulations that apply in the workplace with regards to social, organizational, ethical, and safety issues while developing an awareness of self-reflective practice.
Hours: 16
Credits: 1

HRM8130 Human Resources Management

Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives.
Hours: 42
Credits: 3

INFO8060 Global Computer Skills for Business Managers

Description: Through independent study, students will complete the course curriculum for four of the core modules in the International Computer Driving License (ICDL). Students will be expected to apply learning to a final project. Students will work independently after the first week. An instructor will be available for assistance.
Hours: 42
Credits: 3

MGMT8420 Sustainable Development: Yesterday, Today and Tomorrow

Description: This course is designed to introduce students to the historical timeline of the Sustainable Development. Students learn communication, analytical, and critical thinking skills required to utilize green and sustainability language, to be agents of change in not-for-profit, non-governmental organizations, business entrepreneurs, industry, and government. Students analyze change management issues facing organizations transitioning to sustainable business practices. Students learn to communicate and advocate personal and corporate advantages of reducing one's ecological footprint in all sectors.
Hours: 42
Credits: 3

MKT8030 Global Markets and Strategies

Description: This course is designed to provide students with an introduction to marketing concepts and terminology. It examines the importance of global marketing within organizations and society in general. Students will study the role of marketing at the local, national and international level, and the major components of the marketing mix for businesses and end consumers. They will learn how to address the basic needs of companies in planning, developing and managing products, distribution channels, promotion and pricing into the global market. Students will be expected to conduct marketing research considering cultural influences, government regulations, and international pressures.
Hours: 56
Credits: 4

Level 2
BUS8510 International Accommodation Management

Description: Hotel managers have a wide range of operational responsibilities. This course will provide students with an understanding of the fundamental operational duties and activities performed by mid-size hotel managers worldwide with a focus on optimal accommodations management including human resource deployment. In line with hotel departmental management responsibilities, students will perform an analysis of Rooms, Sales, Food, Beverage, Catering, Housekeeping and Maintenance departmental activities and duties. Students will become adept at front office and rooms management by using a property management system software program.
Hours: 42
Credits: 3

BUS8520 International Event Planning and Management

Description: This course is an introduction to the variety of logistical elements involved in running a successful International event. Students will address techniques used in conducting research, creating and using surveys, and determining and recommending an international location for a proposed event. In depth focus on the steps required to succeed on the designated delivery date through the creation, communication and execution of the onsite logistical plan will also be included. Students will develop necessary financial, administrative and interpersonal skills while planning International conferences and meetings in a team environment.
Hours: 42
Credits: 3

COMM8090 Communicating in the Business World

Description: This course is designed to provide students with the essential techniques to communicate effectively in a modern global business environment. Emphasis will be on delivering professional presentations, business reports and international correspondence while focusing on intercultural diversity and ethical standards.
Hours: 28
Credits: 2

FOOD8000 North American Food and Culture

Description: This course will examine the impact of international cuisine on North American restaurants. Cross-cultural perspectives of the importance of food and drink in society will be studied along with dining etiquette in a diverse society. Students will have an opportunity through experiential learning to explore the concepts of successful foodservice establishments examining the business model, menu, pricing, layout and sustainability.
Hours: 42
Credits: 3

FOOD8010 Advanced Food Safety and Health and Safety

Description: The necessity and importance of safe food handling practices and maintenance of all areas of a food service establishment is emphasized in this advanced level course. Topics will include food premises regulations, cause and prevention of food-borne illness, temperature control, cleaning and sanitizing, and management responsibilities. Students will develop a health and safety plan for a restaurant, in-house and off-site catered events. Students will also learn about WHMIS and safety procedures in the workplace. Upon successful completion of the course, students will earn a TrainCan Advanced Food Safety Certificate.
Hours: 14
Credits: 1

HOSP8110 International Hospitality Law: Risk and Security

Description: This course focuses on Canadian and International law and its application to the hospitality sector. Students will study Canadian law which regulates the relationship between innkeeper and guest, restauranteur and diner, innkeeper and guest, employer and employee and knowledge of its implications are essential to the future hospitality manager. In addition, the course will introduce the student to an international perspective concerning purchasing, operating and selling a global business and ensuring human rights of staff and public are respected. Students will have an opportunity to write the SmartServe Ontario certification as part of the course.
Hours: 42
Credits: 3

MGMT8110 Global Perspectives

Description: Students will consider organizations from a global perspective. The impact of being a global entity on individual behavior, team processes, and organizational processes will be examined. Organizations require managers who understand the evolving nature of the work place, such as virtual teams and social networking replacing committee meetings, emotional intelligence in addition to job-fit, and the competitive opportunities considering cultural understanding. The role of the leader will be a recurring theme. The course will integrate case work and will require the students to integrate material and provide support for their decisions.
Hours: 42
Credits: 3

Level 3
COOP8060 Co-op Work Term (Global Hospitality)

Description: This course will provide students with work experience in the hospitality and tourism industry. The work experience will be approved and evaluated by the college. This course increases the student's understanding of employer expectations with regards to academic, practical and attitudinal skills. These skill areas will be developed during the work term while the student performs the responsibilities as laid out in the job description in accordance with course and program outcomes. Student development will be evaluated during and at the conclusion of the work experience.
Hours: 360
Credits: 12
Pre-Requisites: CDEV1020

Program Outcomes

Program Advisory Committees

The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.

For a list of the current members, please visit our Program Advisory Committees.

Program Handbook


How to Apply to the Program

Domestic students should apply using a Conestoga College Program Application Form. This form can be obtained from any Conestoga College campus OR by writing directly to the Registrar's Office OR by using the College website at

Send completed applications to:
Conestoga College
Admissions Office
299 Doon Valley Dr.
Kitchener, Ontario
Canada N2G 4M4

International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.
For program information, call the Information Centre at 519-748-5220 ext 3656.


The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.


Program Status
Start DateCampusStatus**
SEP, 2017 Doon Open
** Status applicable to domestic students


Hospitality videos
Culinary Arts Conestoga
More videos

Career Coach

Success Stories

Back To Top