Global Hospitality Management (Co-op)
- Ontario College Graduate Certificate
- Program Code:
- Business and Hospitality
- Academic Year:
- 2017 / 2018
- Accelerated Delivery?
Notice:Students in this program are required to bring a mobile device that meets minimum specified requirements.
This is an eText program. Learn about our eText initiative.
About the ProgramThe Global Hospitality Management graduate certificate program is open to international students with a background in hospitality. This program will complement a diploma or degree, and enable applicants to gain a work visa in Canada to work in management jobs in the hospitality industry. Graduates of the Global Hospitality Management program will have significantly more management and finance ability specific to the hospitality industry than graduates from a diploma program in a similar field, and will be able to progress into a management position in a hospitality organization very quickly upon completion of the program.
This one-year graduate certificate program is structured to meet the growing needs of the hospitality and tourism industry. The program focuses on essential operational and management areas building on prior knowledge in finance, human resources, and sustainable hospitality operations, while introducing a strong understanding of customer service, event management and the global hospitality industry.
Students will earn the TrainCan Advanced Food Safety Certificate and Smart Serve (responsible alcohol service) and WHMIS certification as part of the core curriculum.
Program InformationLength: One-year Ontario College Graduate Certificate program
Doon (Kitchener) - September/2017 - Fall | Winter | Spring/Summer
Doon (Kitchener) - January/2018 - Winter | Spring/Summer | Fall
Doon (Kitchener) - May/2018 - Spring/Summer | Fall | Winter
Location: Doon (Kitchener)
First-Year Capacity: 24
- A two or three-year diploma or a degree from an accredited college or university
Note re: Admission Requirements
- Applicants possessing degrees/diplomas from institutions where the language of instruction was not English will be required to provide test scores as evidence of their English language proficiency. Test scores, if required, would be a minimum of TOEFL iBT 88; IELTS 6.5 with no bands less than 6.0; CAEL 70 with no sub-test band scores less than 60; PTE Academic 58; Conestoga English Language Test (CELT) Band 6; or equivalent scores in other recognized standard tests of English.
- We offer a language program for students whose English language skills are below the standard required for admission but all other admission criteria have been met. You will be eligible for admission to the graduate certificate program after completion of level 4 of the General Arts and Science - English Language Studies (ELS) program with an overall grade average of 80% and no grade less than 75%. Your placement in the ELS program is determined by scores on an in-house English language test or TOEFL or IELTS.
- Submit proof of admission requirements.
- Applicants not meeting the admission requirements will be considered on an individual basis following an assessment of relevant education and/or industry experience.
- Final selection is made following an assessment of the admission requirements.
- Students in this program are required to bring a mobile device that meets minimum specified requirements.
- Students in this program are required to participate in Conestoga's eText initiative.
- Through independent study, students will also cover curriculum for seven (7) of the International Computer Driving Licence (ICDL) modules in the areas of word processing, spreadsheets and presentation applications.
- Fees will be collected to enable students to write seven (7) ICDL examinations.
- Should a student's academic performance decline considerably during their term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term.
- Students who are discontinued are not eligible for co-op work terms. Students must maintain academic eligibility standards in order to participate in a co-op work term. As well, students must successfully complete the required co-op program prerequisites to be eligible for co-op. The prerequisites for individual programs may be found on the Hospitality Group eConestoga website.
Tuition & Fees
Domestic fees are currently unavailable; please check back at a later time.
International fee details for the 2017-2018 year are listed below. Books and supplies are additional.
Financial AssistanceFinancial Assistance is not available for this program.
- Co-op programs add value to your education. Earn while you apply what you learn in a real workplace environment. See the Co-op webpages for more details.
- The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
- Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation
Graduate OpportunitiesGraduates of this program will be able to work in all areas of the accommodation, restaurant and tourism sectors and progress into an entry-level supervisor, management trainee or mid-management level position within either the domestic or international hospitality environments.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca
Pathways & Credit TransferConestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Prior Learning Assessment and Recognition (PLAR)Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
Learn more about PLAR.
|Course Code||Course Title and Description|
|ACCT8090||Financial and Managerial Accounting
Description: This course is designed to provide human resources practitioners with the knowledge about financial and managerial accounting that they require in order to make decisions where an understanding of the financial measurement bases and underlying methodologies used is required. These will be studied in detail. Students will also learn about the accounting dimension involved in the management of the human resources function itself.
|BUS8320||Global Business Environment
Description: Globalization is one of the key issues facing businesses. Managers must be able to ensure that their organizations are able to compete in an increasingly complex global arena. Areas of study include international trade, international market entry options, and international trade practices. In addition, the role of the manager in each of the functional areas will be examined.
|CDEV1020||Co-op and Career Preparation
Description: This mandatory course prepares students for job searching for their co-op work terms and for post-graduate careers. Students will reflect on their skills, attitudes, and expectations and evaluate and interpret available opportunities in the workplace. Self-marketing techniques using resumes, cover letters, cold-calls, and interviewing will be learned and students will learn the expectations, rules, and regulations that apply in the workplace with regards to social, organizational, ethical, and safety issues while developing an awareness of self-reflective practice.
|HRM8130||Human Resources Management
Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives.
|INFO8060||Global Computer Skills for Business Managers
Description: Through independent study, students will complete the course curriculum for four of the core modules in the International Computer Driving License (ICDL). Students will be expected to apply learning to a final project. Students will work independently after the first week. An instructor will be available for assistance.
|MGMT8420||Sustainable Development: Yesterday, Today and Tomorrow
Description: This course is designed to introduce students to the historical timeline of the Sustainable Development. Students learn communication, analytical, and critical thinking skills required to utilize green and sustainability language, to be agents of change in not-for-profit, non-governmental organizations, business entrepreneurs, industry, and government. Students analyze change management issues facing organizations transitioning to sustainable business practices. Students learn to communicate and advocate personal and corporate advantages of reducing one's ecological footprint in all sectors.
|MKT8030||Global Markets and Strategies
Description: This course is designed to provide students with an introduction to marketing concepts and terminology. It examines the importance of global marketing within organizations and society in general. Students will study the role of marketing at the local, national and international level, and the major components of the marketing mix for businesses and end consumers. They will learn how to address the basic needs of companies in planning, developing and managing products, distribution channels, promotion and pricing into the global market. Students will be expected to conduct marketing research considering cultural influences, government regulations, and international pressures.
|BUS8510||International Accommodation Management
Description: Hotel managers have a wide range of operational responsibilities. This course will provide students with an understanding of the fundamental operational duties and activities performed by mid-size hotel managers worldwide with a focus on optimal accommodations management including human resource deployment. In line with hotel departmental management responsibilities, students will perform an analysis of Rooms, Sales, Food, Beverage, Catering, Housekeeping and Maintenance departmental activities and duties. Students will become adept at front office and rooms management by using a property management system software program.
|BUS8520||International Event Planning and Management
Description: This course is an introduction to the variety of logistical elements involved in running a successful International event. Students will address techniques used in conducting research, creating and using surveys, and determining and recommending an international location for a proposed event. In depth focus on the steps required to succeed on the designated delivery date through the creation, communication and execution of the onsite logistical plan will also be included. Students will develop necessary financial, administrative and interpersonal skills while planning International conferences and meetings in a team environment.
|COMM8090||Communicating in the Business World
Description: This course is designed to provide students with the essential techniques to communicate effectively in a modern global business environment. Emphasis will be on delivering professional presentations, business reports and international correspondence while focusing on intercultural diversity and ethical standards.
|FOOD8000||North American Food and Culture
Description: This course will examine the impact of international cuisine on North American restaurants. Cross-cultural perspectives of the importance of food and drink in society will be studied along with dining etiquette in a diverse society. Students will have an opportunity through experiential learning to explore the concepts of successful foodservice establishments examining the business model, menu, pricing, layout and sustainability.
|FOOD8010||Advanced Food Safety and Health and Safety
Description: The necessity and importance of safe food handling practices and maintenance of all areas of a food service establishment is emphasized in this advanced level course. Topics will include food premises regulations, cause and prevention of food-borne illness, temperature control, cleaning and sanitizing, and management responsibilities. Students will develop a health and safety plan for a restaurant, in-house and off-site catered events. Students will also learn about WHMIS and safety procedures in the workplace. Upon successful completion of the course, students will earn a TrainCan Advanced Food Safety Certificate.
|HOSP8110||International Hospitality Law: Risk and Security
Description: This course focuses on Canadian and International law and its application to the hospitality sector. Students will study Canadian law which regulates the relationship between innkeeper and guest, restauranteur and diner, innkeeper and guest, employer and employee and knowledge of its implications are essential to the future hospitality manager. In addition, the course will introduce the student to an international perspective concerning purchasing, operating and selling a global business and ensuring human rights of staff and public are respected. Students will have an opportunity to write the SmartServe Ontario certification as part of the course.
Description: Students will consider organizations from a global perspective. The impact of being a global entity on individual behavior, team processes, and organizational processes will be examined. Organizations require managers who understand the evolving nature of the work place, such as virtual teams and social networking replacing committee meetings, emotional intelligence in addition to job-fit, and the competitive opportunities considering cultural understanding. The role of the leader will be a recurring theme. The course will integrate case work and will require the students to integrate material and provide support for their decisions.
|COOP8060||Co-op Work Term (Global Hospitality)
Description: This course will provide students with work experience in the hospitality and tourism industry. The work experience will be approved and evaluated by the college. This course increases the student's understanding of employer expectations with regards to academic, practical and attitudinal skills. These skill areas will be developed during the work term while the student performs the responsibilities as laid out in the job description in accordance with course and program outcomes. Student development will be evaluated during and at the conclusion of the work experience.
- Recommend corporate sustainability, corporate social responsibility and ethical practices to support global hospitality business initiatives.
- Perform effectively as a leader and professional in interactions with peers, co-workers, supervisors, customers and industry partners.
- Employ technological tools and strategies including relevant hospitality and business systems to support business functions and decisions.
- Examine the influence of international cuisines on the North American hospitality industry.
- Develop food and health safety protocols and practices to manage a hospitality business considering the nature and context of the particular hospitality environment.
- Recommend strategies that develop and optimize human resources in domestic and international hospitality organizations.
- Plan, develop, market and manage hospitality establishments in the international marketplace using contemporary management concepts.
- Conform to provincial, national and international legislation regulating the operation and management of international hospitality environments.
- Apply revenue management decisions on short and long-term activities that occur in hospitality businesses based upon an analysis of financial information.
Program Advisory CommitteesThe College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.
For a list of the current members, please visit our Program Advisory Committees.
How to Apply to the ProgramDomestic students should apply using a Conestoga College Program Application Form. This form can be obtained from any Conestoga College campus OR by writing directly to the Registrar's Office OR by using the College website at www.conestogac.on.ca/admissions/forms.
Send completed applications to:
299 Doon Valley Dr.
Canada N2G 4M4
International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.