Office Administration - Executive
- Ontario College Diploma
- College Code:
- Business and Hospitality
- Program Code:
- Accelerated Delivery:
- DO, GU, BR
- Academic Year:
- 2017 / 2018
About the ProgramToday's competitive, global businesses require office professionals to be responsible to manage the administrative tasks that support their challenging, dynamic office environments. Employers need office administrators with exceptional computer skills, efficient document processing skills, the ability to communicate professionally, and the organizational expertise to keep the office running smoothly.
In this two-year diploma program, students develop their technical, communication and interpersonal skills. With a wide variety of hands-on practical experience built into the program and emphasis on critical thinking, ethical decision-making and problem-solving skills, graduates of the Office Administration - Executive program are fully trained to meet the demands of today's challenging office environment.
At the end of the program, students will have the opportunity to showcase their skills by participating in a 90-hour work placement position in a local business.
Program InformationLength: Two-year Ontario College Diploma program (also available part-time)
Brantford - September/2017 - Fall | Winter | Fall | Winter
Doon (Kitchener) - September/2017 - Fall | Winter | Fall | Winter
Doon (Kitchener) - January/2018 - Winter | Spring/Summer | Fall | Winter
Guelph - September/2017 - Fall | Winter | Fall | Winter
Location: Doon (Kitchener), Guelph and Brantford
Start: September (Doon, Guelph and Brantford) and January (Doon)
First-Year Capacity: 40 Doon-September, 20 Doon-January, 15 Guelph and 20 Brantford
- Ontario Secondary School Diploma (OSSD), or equivalent, or 19 years of age or older with mature student status (See Mature Student definition for details.)
- Grade 12 compulsory English, C or U, or equivalent, OR Conestoga College Preparatory Communications (COMM1270)
- For more information on preparatory programs, visit Academic Upgrading
- An academic strength is calculated by averaging the submitted marks of required subjects. If more than one mark is received for a required subject, the highest mark will be used in the calculation.
- Ten (10) additional marks are added to each Advanced level, OAC, U, U/C, and post-secondary course used in the calculation of academic strength.
- A sound English background is important for success in this program and is considered during the admission selection process. Minimum cutoffs apply.
- Students in the Office Administration - General, Executive and Legal programs should demonstrate:
- the physical ability to "touch type" to industry standards (NOTE: a graduation requirement).
- a strong interest and aptitude in computer applications.
- a solid base of written, verbal and interpersonal communication skills.
- the ability to produce business-related documentation to time-sensitive deadlines.
Tuition & Fees
Tuition fee details for the 2017-2018 year are listed below. Books and supplies are additional.
Financial AssistanceThe Ontario Student Assistance Program (OSAP) is a needs-based program designed to help Ontario students cover the cost of post-secondary education. Funded by the federal and provincial governments, OSAP is intended to promote equality of opportunity for post-secondary studies through direct financial assistance for educational costs and living expenses. These interest-free loans are intended to supplement your financial resources and those of your family. The majority of students apply for loan assistance via the OSAP website. Students can also print the application booklet through the OSAP website.
For more information, please visit Financial Services/Awards.
Graduate OpportunitiesGraduates may find employment in a variety of office settings working as an administrative assistant. It is expected that graduates of this two-year diploma program would obtain higher level administrative positions than that of the one-year program and increased opportunities for advancement. Employment opportunities might include customer service representative, administrative or executive assistant.
On average, 83% of graduates from the last three years (2013 to 2015) found employment within six months of graduation.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca
Pathways & Credit TransferConestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. View the transfer agreement opportunities for this program.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Prior Learning Assessment and Recognition (PLAR)Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
Learn more about PLAR.
|Course Code||Course Title and Description|
Description: In this course, students will develop and apply touch typing skills to the preparation of business documents typically used in an office environment. Using a web-based software program, students will apply touch typing skills to the production of a variety of business-related documents including business letters, memos, and E-mail messages according to specific content, layout and formatting guidelines. Students will be expected to organize work and produce correctly formatted and accurate work within a specified timeframe.
|COMM1410||Fundamentals for Effective Written Communication
Description: This course is designed to help students acquire accuracy and clarity in written communication for business workplace settings. The course will also help students develop writing skills that reinforce the use of correct grammar and mechanics. Emphasis will be placed on applying correct grammar, punctuation, and spelling to a variety of business-related documents.
Description: Students gain hands-on experience with Microsoft Word creating an assortment of business-related documents including letters, memos, envelopes, newsletters, tables and multi-page reports. A variety of software features will be explored including: page setup features, graphics manipulation, columns, styles, outlines, tables of contents and templates. In addition, students will be introduced to the Windows operating system to master proficiency in various file management tasks.
Description: Students gain hands-on experience using Microsoft Excel creating an assortment of spreadsheet documents. A variety of software features will be explored including: worksheet, chart and database features; multi-sheet workbook options; functions, formulas and 3-D formulas and a variety of formatting tools.
Description: This course focuses on tools and techniques for creating professional business presentations. Students will demonstrate proficiency using presentation and desktop publishing software. Students will use presentation software to create effective slide presentations that incorporate text, graphics, sound and other multi-media effects. Students will use desktop publishing software to design and produce professional, quality documents that combine text, graphics, illustrations, and photographs.
|MATH1820||Foundations of Business Math
Description: This course will provide the student with learning tools that will help them to improve basic arithmetic skills and to develop reasoning and problem solving skills. It is designed for students to help them bridge any existing gap between their current preparation and college level math.
Description: Positive psychology represents an enquiry into how the scientific study of psychology can be applied to enhancing human strengths. The course will offer a comprehensive look at core human strengths such as happiness, flow, hope and optimism, emotional intelligence, creativity, self efficacy, wisdom and positive personal relationships. Students will be encouraged to evaluate the science for positive psychological principles. In addition, they will be provided with tools to better understand their own strengths with a goal of enhancing meaning in their personal and social lives. This course offers an opportunity to discover the psychology of human strengths and the opportunity to develop those strengths that we deem important in our own lives.
|ACCT1060||Bookkeeping for Office Settings
Description: This course is designed to introduce the student to the fundamentals of bookkeeping. Topics include bookkeeping terminology, various journals including cash payments, cash receipts, sales and purchases, general adjustments, financial statements.
Description: The purpose of this course is to expand the student's touch typing techniques (type without looking at the keys) in order to build keyboarding speed and accuracy. On completion of the course, students must demonstrate the ability to touch type at a minimum of 45 net words per minute on two five minute-timed writing tests with an accuracy rate of 92 percent. New material will be used for all timed writing tests.
|BUS1095||Office Procedures I
Description: This course will focus on the skills required to be a productive member of an office team. Students will develop the necessary skills to behave ethically, communicate, manage information, assist in the preparation of meetings and make travel arrangements within an office environment.
Description: This course emphasizes the knowledge, skills, behaviours, and activities required in order to identify appropriate, career-related employment opportunities. The focus of the course is a typical job search process for entry-level roles. Students will learn to evaluate their skills through self-assessment, complete research about job opportunities, and develop self-marketing techniques. The development and effective use of cover letters, resumes, and outlining achievements will aid career decision making. Mock interviews will provide the student with interview experience as well as feedback on their strengths and areas to be improved.
|COMM1085||College Reading & Writing Skills
Description: This course focuses on the reading, writing and critical thinking skills needed for academic and workplace success. Students will analyse, summarize, and discuss a variety of readings and apply the steps of planning, writing, and revising in response to written prompts. This course prepares students for post-secondary writing tasks, research, and documentation.
|COMP1050||Advanced Word Processing
Description: This course is designed to build on concepts in Word Processing (COMP1070 or 60165600) and will cover merging documents, collaborating with others using revisions, creating web pages and templates, recording, editing and running macros, creating on-screen forms, working with master documents to create and manage long documents and integrating Microsoft Word with other programs and the World Wide Web.
Description: Building on concepts in Spreadsheets, this course covers advanced formula creation and examines Microsoft Excel's analysis tools. Students participate in hands-on training activities including the creation of advanced formulas and templates to validate data entry and importing data into Excel. A variety of analysis tools will also be explored.
|ACCT2190||Financial Applications In Business
Description: Through the use of case studies and exercises, students become familiar with the practical aspects of the general accounting function in business. These applications, drawn from manual and computerized systems, include general ledger, accounts payable, accounts receivable, payroll administration and HST/GST. The Sage 50 software package is used to illustrate computerized accounting systems.
Description: The purpose of this course is to expand the student's touch typing techniques (type without looking at the keys) in order to build keyboarding speed and accuracy. On completion of the course, students must demonstrate the ability to touch type at a minimum of 50 net words per minute on two five minute-timed writing tests with an accuracy rate of 92 percent. New material will be used for all timed writing tests.
|ADMN2170||Administrative Procedures and Supervisory Practices
Description: This course will focus on developing effective administrative procedures by exploring management principles and theory, supervisory leadership skills necessary to perform administrative duties such as training and supervising others, chairing meetings, preparing agendas, and taking and transcribing minutes. In addition, students would gain experience in preparing brief periodic progress reports as they apply theory and skills to event planning that would result in a forum involving guest speakers from the administrative field throughout the community.
|ADMN2190||Office Procedures II
Description: The course is an office simulation designed for advanced office administration procedures. Students will apply their office skills, business formats and software applications learned to date to a variety of typical office-related documents and activities.
|COMM1141||Interpersonal Communications Skills
Description: This course will help students develop skills needed to interrelate with others in a variety of workplace situations and social settings. With the assistance of self-assessment and feedback instruments, students will be able to build on individual strengths and overcome weakness in their ability to communicate effectively one-on-one and in group settings. Although the course will incorporate relevant communication theories, the focus will be on developing the ability to present oneself effectively in the majority of managerial roles (e.g. managing conflict, instructing, seminar leader, counselor, team member). The course will also focus on managing ones image to maximize career potential.
Description: In this course, students will gain hands-on experience with Microsoft Access. A variety of software features will be explored to create and maintain; tables, queries, forms and reports. In addition, students will develop functional skills to design an automated user interface.
|OHS1320||Safety in the Workplace
Description: This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself within a variety of employment settings. Through the nine units of the course, participants will have the opportunity to enhance their understanding and knowledge of General Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while employed. As well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their employers.
Electives: General Education
Student must complete a minimum of 42 Hours
Description: The purpose of this course is to expand the student's touch typing techniques (type without looking at the keys) in order to build keyboarding speed and accuracy. On completion of the course, students must demonstrate the ability to touch type at a minimum of 55 net words per minute on two five minute-timed writing tests with an accuracy rate of 92 percent. New material will be used for all timed writing tests.
|ADMN2200||Technical Support Training
Description: Master the techniques of developing effective training presentations including identifying client needs and corresponding teaching objectives, as well as displaying confident body language, strong vocal projection, and a vibrant personal connection with the audience. Students will then apply technical writing skills to the development of software training resources to deliver as part of a training session.
Description: In the first part of this simulated project, students will start their own small business as a Virtual Admin Assistant and will develop marketing, promotional and business start-up documents. They will further develop and reinforce their skills using the software integration features of Microsoft Office while working for a fictitious client.
|FPLT2010||Field Placement (Office Administration Executive)
Description: This practical course provides the opportunity to work within an office environment to consolidate theories and skills gained throughout the program. The student is required to source his/her own field placement with guidance from faculty. Students must successfully complete a minimum of 90 hours, as approved.
|MGMT1090||Project and Event Coordination
Description: The goal of the course is to have real experience in using and adapting principles to coordinate a project and see it through each stage including the evaluation after the project is completed. A clear framework will be introduced on the how-to plan, promote, profit and deliver a successful event.
Electives: General Education
Student must complete a minimum of 42 Hours
- Conduct oneself professionally and adhere to relevant legislation, standards and codes of ethics.
- Manage the scheduling, coordination and organization of administrative tasks and workflow within specific deadlines and according to set priorities.
- Coordinate the collection, analysis, distribution and response to communications in the workplace to facilitate the flow of information.
- Operate and provide support related to the use, maintenance and procurement of office equipment and technologies.
- Evaluate, establish and administer a variety of records management systems* to ensure confidential, secure, accessible and organized electronic and paper records*.
- Produce financial documents and reports by identifying and compiling relevant information and using accounting software.
- Prepare and produce a variety of business documents using available technologies and applying industry standards.
- Use interpersonal, leadership and client service skills to respond to diversity and to support the vision and mission of the organization.
- Research, analyze and summarize information on resources and services and prepare summary reports with recommendations.
- Select and use information technologies to support communication with internal and external stakeholders and to promote the organization.
- Organize and coordinate meetings, conferences, special events and make travel arrangements, including the preparation of related documentation.
- Support the implementation of projects by applying basic principles of project management.
Program Advisory CommitteesThe College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs.
For a list of the current members, please visit our Program Advisory Committees.
Apply NowDomestic students should apply online at www.ontariocolleges.ca or by phone at 1-888-892-2228.
60 Corporate Court
Canada N1G 5J3
Detailed steps on the application process may help you to apply.
International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.