Strategic Global Business Management

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This is an eText program. Learn about our eText initiative.

About the Program

International trade and investment are critical to the Canadian economy. As a result, Canadian businesses are in need of people who can manage international projects that take place across time zones, languages, cultures and currencies. For those looking for a career in global business enterprises, this program is well suited for you.
The first year of the program will provide you with a broad knowledge base in the four major areas of global business - Accounting and Finance, Marketing and Sales, Supply Chain and Operations, and Human Resources. Furthering your knowledge and skills, you will build your management and leadership capacity in the second year through a variety of case studies and interactive learning opportunities you will develop skills needed to make strategic international business decisions.
As part of Conestoga's commitment to innovative learning strategies this program is an eText and Bring Your Own Device (BYOD) initiative which enables you to have current and relevant resources, and an interactive learning experience. You will be able to access course materials, participate in collaborative learning environments and build the technological skills needed in today's workforce. As a graduate, you will acquire specialized knowledge and skills in international business allowing you to carry out international business functions in today's global marketplace. Upon graduation you will have the skills and education you need to apply for the FITT Diploma from the Forum of International Trade Training, and the CIM designation from the Canadian Institute of Management. You will be-well positioned to be successful in entry-level and junior management positions in all areas of international business.

Program Information

Length: Two-year Ontario College Graduate Certificate program
Delivery Sequence:
         Kitchener - January/2020 - Winter | Spring/Summer | Winter | Spring/Summer
         Kitchener - May/2020 - Spring/Summer | Fall | Spring/Summer | Fall
Location: Kitchener (Downtown)
Start: September, January and May
First-Year Capacity: 105

Admission Requirements

Note re: Admission Requirements

Admission Procedures

Program Requirements

This is an eText program. Learn about our eText initiative.

Tuition & Fees

Domestic fees are currently unavailable; please check back at a later time.

International fee details for the 2018-2019 year are listed below. Books and supplies are additional.

International Fees


Strategic Global Business Management - Program # 1480


Kitchener - Winter 2020 Level 1 & 2 (Program Start: 2020-01-13)
Description Winter 2020 Spring 2020
Recreation/Athletics Fee $0.00 $0.00
Technology Enhancement Fee $135.00 $135.00
Capital Development Fee $0.00 $0.00
CSI Health Plan Fee $197.65 $0.00
HST $66.73 $0.00
ISR $375.00 $375.00
ONE Card Fee $7.00 $7.00
eText Fee $748.00 $381.00
Program Supply Fee (N) Always Taxed $513.27 $0.00
CSI Legal Protection $18.76 $0.00
CSI International Health Fee $335.00 $0.00
Grad. Cert. Program Tuition $6500.00 $6500.00
CSI Advocacy Fee $12.50 $12.50
CSI Event Fee $40.00 $40.00
CSI Student Clubs $3.50 $3.50
Locker Fee $0.00 $0.00
Alumni Services $5.00 $5.00
Student Spaces $10.00 $10.00
Graduation fee $15.00 $15.00
Academic Support Fee $18.00 $18.00
CSI Academic Support Fee $5.00 $5.00
Health and Wellness Fee $20.00 $20.00
CSI Health and Wellness Fee $10.00 $10.00
Career Services Fee $10.00 $10.00
CSI Career Services Fee $10.00 $10.00
Session Total $9055.41 $7557.00
Year Total   $16612.41

Kitchener - Spring 2020 Level 1 (Program Start: 2020-05-11)
Description Spring 2020
Recreation/Athletics Fee $0.00
Technology Enhancement Fee $135.00
Capital Development Fee $0.00
CSI Health Plan Fee $97.35
HST $66.73
ISR $375.00
ONE Card Fee $7.00
eText Fee $748.00
Program Supply Fee (N) Always Taxed $513.27
CSI Legal Protection $18.76
CSI International Health Fee $165.00
Grad. Cert. Program Tuition $6500.00
CSI Advocacy Fee $12.50
CSI Event Fee $40.00
CSI Student Clubs $3.50
Locker Fee $0.00
Alumni Services $5.00
Student Spaces $10.00
Graduation fee $15.00
Academic Support Fee $18.00
CSI Academic Support Fee $5.00
Health and Wellness Fee $20.00
CSI Health and Wellness Fee $10.00
Career Services Fee $10.00
CSI Career Services Fee $10.00
Session Total $8785.11
Year Total $8785.11

Financial Assistance

Financial Assistance is not available for this program.

Graduate Opportunities

Graduates may find employment in a broad range of private and public international business environments, including private organizations, government departments and agencies, regulatory bodies, professional organizations and international non-government organizations (NGOs). They are employed in many areas, including customs brokerage, manufacturing, goods and service exporting and importing, distribution and logistics, supply chain management, compliance, purchasing and procurement, freight forwarding, international trade development, international research, international sales and marketing and international finance administration. Graduates will be eligible to apply for the FITT Diploma from the Forum of International Trade Training, and the CIM designation from the Canadian Institute of Management and will be-well positioned to be successful in entry-level and junior management positions in all areas of international business.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: https://www.jobbank.gc.ca/home

Pathways & Credit Transfer

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Program Courses

Course Details (1480)
Course Code Course Title and Description
Level 1
BUS8020 Organizational Behaviour

Description: This course is a study of what people think, feel and do in and around organizations. The course examines the behaviour of individuals working alone or in teams and the thought processes and structural contexts surrounding their actions. Theories relating to conflict and motivation in the workplace will guide students in their identification and application of models that address issues and challenges relating to both. In addition, students will address organizational culture, and leadership in the context of the human resources function. Students will apply theories and practices that align with human resources in relation to culture along with how these and other factors that influence individual and team behaviour ultimately affect organizational effectiveness.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8375 Business Research and Data Analysis

Description: This course explores basic statistical and research methods and their application to data analysis. Students will develop skills in reading and understanding research literature, and will develop expertise in evaluating the validity and reliability of research data. Students will acquire hands-on experience by working in small teams on a research project: designing, collecting data, analyzing the data using Microsoft Excel and reporting their findings and conclusions.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

HRM8130 Human Resources Management

Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

INFO8060 Computer Skills for Business

Description: This course is based on end-user computer skills for global business managers. The course focuses on students achieving a recommended level of information and communication technologies (ICT) competence to enable effective employability. Students will learn to apply Word processing skills to create properly formatted documents including collaboration tools for working in a globally distributed team. Data analysis and reporting tools in Excel will be utilized to create executive summaries of data used to solve business problems. Students will learn to integrate information between software to create powerful presentations. Online communication tools such as email, shared calendars and social media will be explored.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8500 Accounting and Financial Management

Description: This course is designed to provide business managers with knowledge of Financial and Managerial Accounting required to support decision making. This course introduces business managers to quantitative and qualitative techniques and to communication strategies that enable reporting findings in an engaging and professional manner. Additionally, they are introduced to the essential functions including budgeting, the interpretation of financial information and the effective communication of operational and financial strategies.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MKT8035 Global Markets and Strategies

Description: This course is designed to provide students with an introduction to marketing concepts and terminology. It examines the importance of global marketing within organizations and society in general. Students will study the role of marketing at the local, national and international level, and the major components of the marketing mix for businesses and end consumers. They will learn how to address the basic needs of companies in planning, developing and managing products, distribution channels, promotion and pricing into the global market. Students will be expected to conduct marketing research considering cultural influences, government regulations, and international pressures.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

OPER8340 Global Supply Chain Management

Description: The goal of this course is to familiarize students with the discipline of supply chain management (SCM), which enables firms to better coordinate inbound and outbound information and material flow. In addition, supply chain management impacts customer service activities relevant to logistics, operations and marketing processes. Topics include the relationship between profitability, supplier management, customer service, quality, and productivity; management of incoming supplies and services; managing service capacity and wait times; and finally discussions of internal and external customer service, one of the primary objectives of supply chain management. The course is designed to examine a firm as a complete business, considering the global environment.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Level 2
BUS8330 Global Trade Law

Description: This course is an introduction to the basic legal principles of carrying on international business. You will examine the legal implications of international business activities; discuss the legal aspects of intellectual property, competition and antitrust laws, public trade law and legal issues related to E-commerce in international business.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8350 Global Business Management Capstone

Description: This capstone course requires the student to apply the principles and knowledge obtained in their previous course work to a global marketplace. Students will work in teams and be in competition with other teams in the class. Each team will need to craft and execute a strategy in a globally competitive marketplace.
Hours: 42
Credits: 3
Pre-Requisites: HRM8130 or HRM8131, BUS8375, INFO8060, MKT8035 or MKT8036
CoRequisites:

CDEV8130 Career Management

Description: This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.
Hours: 28
Credits: 2
Pre-Requisites:
CoRequisites:

ENTR8000 Innovation and Entrepreneurship

Description: This course focuses on strategies for fostering creativity and innovation, and processes for developing entrepreneurial ventures. The scope of the course encompasses new business formation and initiatives within established organizations. Case studies range from small enterprises to large firms. Student teams will apply their entrepreneurial abilities to work through a number of business development challenges.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8110 Global Business Perspectives

Description: Students will consider organizations from a global perspective. The impact of being a global entity on individual behavior, team processes, and organizational processes will be examined. Organizations require managers who understand the evolving nature of the work place, such as virtual teams and social networking replacing committee meetings, emotional intelligence in addition to job-fit, and the competitive opportunities considering cultural understanding. The role of the leader will be a recurring theme. The course will integrate case work and will require the students to integrate material and provide support for their decisions.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8300 Introduction to Project Management

Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP)® designation certified by the Project Management Institute.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8420 Sustainable Management

Description: This course is designed to introduce students to the historical timeline of the Sustainable Development. Students learn communication, analytical, and critical thinking skills required to utilize green and sustainability language, to be agents of change in not-for-profit, non-governmental organizations, business entrepreneurs, industry, and government. Students analyze change management issues facing organizations transitioning to sustainable business practices. Students learn to communicate and advocate personal and corporate advantages of reducing one's ecological footprint in all sectors while also considering the protocols, financial implications, and international constraints or differences that could impact a corporate sustainability strategy.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Level 3
BUS8460 Corporate Social Responsibility and Business Ethics

Description: This course has students build their knowledge of Corporate Social Responsibility (CSR) and business ethics through both theory and practice. Students leave the course fully equipped to step into relevant positions in industry. They will understand the history of CSR and the transformational shift that is currently seeking to further embed CSR standards in organizational practice. They will be equipped with leading innovation theories as well as tools to help organizations shift towards CSR solutions, based on a strong business case.
Students will work with industry partners to move their CSR practices towards a particular model of standardization by helping them create an organizational vision statement, a gap analysis, recommendations for improvement and a project implementation plan.
Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

BUS8570 eCommerce

Description: E-commerce is the buying and selling of goods and services and/or the transfer of funds and data using the internet or a similar electronic network. An e-commerce transaction can take place between two businesses, two consumers, or a business and consumer, i.e. retail e-commerce. Global retail e-commerce sales are expected to reach $27 trillion by 2020. In this course students will learn how to develop an e-commerce strategy, and how to launch an e-commerce business.
Hours: 42
Credits: 3
Pre-Requisites: INFO8060
CoRequisites:

BUS8580 International Business Strategy

Description: This course uses a broad theoretical perspective combined with experiential learning to equip students with the knowledge, attitudes and behaviours needed to effectively participate in the development of overall strategy and operational tactics, and to prepare students to participate in the strategic planning process within a global economy. Adopting a resource based view of the firm, students will be exposed to leading strategic theories and tactics at global, corporate, business units and functional levels. Students will be asked to analyse sources of competitive advantage and profitability using a wide range of approaches to develop a comprehensive SWOT (Strengths Weaknesses Opportunities Threats) analysis and to formulate realistic recommendations. Specific challenges and techniques associated with entry into international markets will be explored, along with the challenges associated with resource allocation.
Hours: 56
Credits: 4
Pre-Requisites: BUS8350
CoRequisites:

LIBS8130 World Geography, Religions and Cultures

Description: This course focuses on topics pertaining to similarities and differences among cultures and religions around the world, using anthropology concepts and Geert Hostede's Cultural Dimensions model. Students will develop sensitivity and understanding of the role of religion and culture in global trade and global operations. This is a prerequisite to Intercultural Communication.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8250 Management and Leadership Skills

Description: Organizations are complex and are becoming even more so given the rapid pace of technological change, globalization, and the problems and competitive pressures that these bring. Leaders need to be able to lead and motivate individuals and teams in the organization to bring about continuous improvement, and thereby compete in the global economy. To that end this course will cover fundamental concepts of effective management and leadership in the global economy.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

OPER8030 Business Process Integration and Enterprise Resource Planning Systems

Description: This course will focus on core business processes that are typically used by a multi-national company to procure, manufacture, manage customer orders, and financially track its business functions. Students will gain in-depth understanding of business process integration by utilizing an active learning approach which will include the hands-on use of the SAP ERP (Enterprise Resource Planning) system, focusing on business process integration, which is key to success in business. Students will also utilize ERPsim, a game-based simulation, to learn how to manage companies from end-to-end using the actual SAP ERP in a real-time simulated competitive environment focusing on operations excellence, analytics, and ERP interaction.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Level 4
BUS8590 The Business of Social Media

Description: The social web has an impact on organizations of every kind globally, even if they are not actively engaged in social media. Organizations that can capitalize on social media channels and behaviors will be competitive winners. The challenge is to build cohesive strategies that integrate social media into sound business practices. In this course students will gain strategic insight into why organizations should use social media and how to do it effectively and cost-effectively. Students will acquire hands-on experience in using, monitoring and creating social media / Web 2.0 tools such as Facebook, Twitter, YouTube, LinkedIn, blogs, wikis, podcasts, etc. Students will learn how to incorporate social media into an organization's marketing, advertising and communication plans and how to develop a social media strategy.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8600 Change Management

Description: This course introduces the student to Organization Development theories and their application in an organizational setting. Consideration is given to the psychological, sociological and historical constructs upon which the field is based. Students will learn the foundations for the key theories as well as the practical work of important theorists. Students will also examine how the theories of Organization Development are being applied in organizations to foster change, innovation, and the revitalization of the organization.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

BUS8610 Managing Business Performance

Description:
Hours: 56
Credits: 4
Pre-Requisites: BUS8580
CoRequisites:

COMM8190 Intercultural Communications

Description: This course will provide students with knowledge, tools and techniques that will enable them to improve their written, verbal and non-verbal communication by tailoring them to their target audience. Better intercultural communication will help students be more successful in dealing with intercultural conflict and business negotiations.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

MGMT8260 Business Analytics and Decision Making

Description: Analytics refers to the ways in which organizations use data to gain insights that lead to fact-based management that drive decisions and actions. Managers are currently faced with data that has high volume, variety, and velocity and the interpretation of this data has become an essential skill for business managers. The three major areas of business analytics explored in this course are reporting, visualization and prediction, all of which are key to sound business decisions under uncertainty. Students will utilize current analytics technologies to create reports, scorecards, and dashboards through guided exercises and case studies involving global companies. In addition, the topics of IoT (Internet of Things) and Big Data will also be explored.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

OPER8040 Demand and Customer Relationship Management

Description: Demand Management (DM) and Customer Relationship Management (CRM) complement each other. DM is a business process included in Sales and Operations Planning (S&OP), or Integrated Business Planning (IBP). It involves forecasting, planning and managing the aggregate demand for a company's products and services. On the other hand, CRM focuses on building and maintaining profitable relationships with individual customers.
An effective CRM process can assist an organization to increase market share, profit and customer satisfaction and help combat competitive pressure. This course explores DM and CRM as a key strategic processes within all organizations and a vital aspect of any successful supply chain, whether the relationship is business to consumer (B2C) or business to business (B2B). Students will gain experience in demand forecasting, use CRM technology and apply CRM fundamentals within the context of case studies related to multinational companies.
Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:

Program Outcomes

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International students should apply online using a Conestoga College International Application Form. Please note: not all programs are open to international students. Interested students should check the listing of open programs on our international students web page before applying.
For program information, call the Information Centre at 519-748-5220 ext 3656.

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

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