Recreation and Leisure Services
2018/19 | Conestoga College
Program Code: 0008
School of Community Services
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.
To the School of Community Services
Your Bridge to Practice
What Can This Mean For You?
- The opportunity to begin, today, to become the professional you aspire to be.
- The opportunity to learn in life-like settings and with real-life scenarios, rehearsing for the day when you will be in these real-life situations.
- A unique inter-professional opportunity, given the number of different disciplines in the school. You will learn with, about and from your future colleagues.
- An opportunity to take advantage of the state-of-the-art facilities, social and study spaces.
- Your goal of being viewed by employers as a "preferred graduate" is up to you; your professors, support staff, administrative staff and college services look forward to supporting you as you journey from day one to your graduation.
Top 5 Expectations of You
1. Use MyConestoga to Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, email@example.com)
- This is the official communication vehicle regarding your academic requirements. Communication with Faculty/staff should only be through your Conestoga email account. Communication through other accounts may not be responded to. Check it regularly and respond as requested.
- This is your resource for all course-based program information and course-based communication with your faculty.
- Make eConestoga your partner in learning; this is your guide to all course activity.
- Only course logistics should be communicated through eConestoga, all other email communication should be done through your Conestoga email.
- Find your final grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to "Services" and find "Practicum Services Link")
- Keep track of your requirements on an ongoing basis; check that they are complete to allow you to go on your practicum (if applicable).
2. Know and Plan Around Your Academic Schedule With Your Family
- Your schedule has been planned with many people and multiple considerations in mind.
The Academic Year has critical dates: Please plan around these dates to ensure you are here when you need to be--including the potential need to be present for the two weeks after the semester ends if you might need to complete supplemental work to allow you to continue to the next semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the website. Course changes (add/dropping) may also be made through the Student Portal under the "My Courses" tab.
|Fall 2018||Dates||Winter 2019||Dates|
|Fall Orientation Week||Aug. 27- 31st||Winter Orientation||January 3|
|Fall Semester Classes Start||Sept 4||Winter Semester Classes Start||January 7|
|Student Success Week||Oct. 22-26th||Student Success Week||Feb. 25-Mar. 1|
|Last Week of Semester||December 10-14*||Last Week of Semester||April 15-19*|
|Intersession (no classes)||Dec. 17- Jan. 4/19||Intersession (no classes)||April 22-May 3|
*Programs with exams outside this time will be notified by the academic area.
3. Be the Professional You Wish To Become - From Day One
Civility, respect and professional behaviours will be key in the quality of your learning experience—and a future employer's first and lasting impression.
Professional Dress & Conduct: See Professional Conduct section for professionalism expectations for your program. The college's Student Guide sets out Student Code of Conduct for our community at Conestoga.
Pre-practicum Health Requirements: Pay attention to the deadlines listed on your documents. Complete as required; without these, you will not be able to progress to your practicum and your program completion will be in jeopardy.
Social Media: Use responsibly. See Standards of Conduct section of the Handbook.
4. Attend To Enhance Success
Attendance Expectations: Attendance for class, labs and practicum supports student learning and your experience as a future professional. See attendance and student success strategies section in the handbook.
Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See attendance for evaluation section in the handbook.
Request for Accommodation for Religious Holidays: Request must be submitted to your Program Coordinator as per course schedule. See Religious Holidays sections in the Program Handbook.
5. Take Responsibility for Your Academic Status
Student Records: If you have questions about your student record, academic status and or program withdrawals, speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Please refer to the Student Guide for more information.
Student Forms: To access forms go to the Student Forms page.
Student Affairs Policies & Procedures: May be found at the Student Affairs page.
Top 5 Resources for You
1. Your Teaching Team
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team (contact information in Relationships Section of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational goals—for such common support as stress management, anxiety, depression, transition issues, family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly if academic or personal problems stand in the way of your college success. To make an appointment, visit or call Doon-Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 a.m. to 4:30 p.m.. Check the counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small. Call 1-866-925-5454.
Conestoga Security: Provides a safe and secure work and learning environment. Call 519-748-5220 ext. 3357. Refer to the Student Guide for Conestoga's Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga students.
Health Services: Your family doctor on campus. Check out the services that they offer on their website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 a.m. to 4:00 p.m. A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom and computer labs.
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility Services to access accommodations –early in your program. Disability-related documentation will be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities: Adaptive Aids are arranged through Accessibility Services; –accessible washrooms are located throughout the campus. Contact the Adaptive Technology Lab for more information on adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space: Enjoy seats on each of the three floors. Plugs for laptops and charging stations are located throughout these areas.
Student Meeting Room Space: There are both formal and informal student study spaces throughout the College. The LRC has meeting spaces available for booking.
Open Access Lab, 2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is open from 8:00am-4:00pm. Book with an Open Access Staff.
Lockers are available with your tuition; important to store your extra clothes and books, etc. so that you can be at your professional best in the lab. Learn how to obtain a locker.
Information Technology: IT Service Desk—1E12 (provides supports & general assistance with college-related needs such as Email, Network accounts, connectivity & wireless printing. Go to the Web IT Service Desk for more information.
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for more information.
International Education Office: Check out the International Education Office for services available to you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math, Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Engagement page or Connect to MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards, bursaries, and scholarships apply early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source of help to look for summer jobs or future careers and gain help preparing your resume. Check out the Co-op and Career Services site for more information.
Letter to Students
Welcome to the Recreation and Leisure Services and the Recreation and Leisure Services Fast Track Programs. You have worked hard to be accepted into these programs at Conestoga College and we commend you on your success.
This handbook has been prepared to provide further information about academic standards, guidelines and processes specific to the Recreation and Leisure Service Program. Reading, understanding and following the information in this handbook is an important first step in your continued success in this program and your chosen profession. The handbook has been compiled with careful consideration for your personal and professional growth during your two years at the college. If you do not understand any of the information in this handbook, please ask the Faculty, Program Coordinator or Chair for an explanation.
Use the index in this handbook as your guide and the contents as your continuous reference as you proceed through the program. The Recreation Faculty will refer to the handbook often, but the responsibility for knowing the program standards is ultimately yours.
In addition to this Program Handbook, the Conestoga Student Guide outlines important policies and procedures for you to follow. This handbook is a supplement to, but not a replacement for, the Conestoga Student Guide.
We are here to help you have a successful two years. Should you experience difficulty or need assistance in any area of your studies, please come and speak with us, and we will work with you to help you reach your career goal.
All the very best to you in your studies.
Cathy O'Toole, Chair, Human Services
Goranka Vukelich, Executive Dean, School of Community Services
Recreation and Leisure Services Program Learning Team
The Recreation and Leisure Services Program is part of the Department of Community Services in the School of Health & Life Sciences and Community Services. The primary purposes of the Recreation and Leisure Services Program are to: assist learners in discovering the possibilities in the field of recreation and leisure services, to develop specialized skills related to the design and delivery of inclusive population focused recreation, leisure and wellness programs, services and special events for individuals, groups and communities and to develop personally and professionally.
We believe that Conestoga College's Recreation and Leisure Services Program provides excellence in education by:
- Accommodating individual situations, as appropriate for emerging adult learners.
- Encouraging and expecting students to develop behaviours necessary in the workforce and in the Recreation and Leisure Service profession, including: self-reflection, responsibility for self and own actions, honesty, integrity, and punctuality.
- Designing courses and experiences to support students in constructing knowledge about the field in meaningful ways.
- Modeling a variety of teaching styles, providing a variety of learning experiences, and by using a variety of evaluation methods.
- Modeling communications and problem-solving skills as well as professional behaviours and attitudes required of Recreation and Leisure Service practitioners.
- Supporting the integration of theory and practice.
- Providing students with opportunities to connect theory and its application in combination with practical experience in the field.
- Facilitating students' understanding to enable them to "make sense" of their practical experiences in view of theory.
- Engaging students actively in their learning process.
- Recognizing and appreciating the different styles and approaches to learning that an emerging adult learner may use/exhibit.
- Building on previous successes in order to enhance confidence of the student as a learner.
- Supporting students as they develop their professional philosophy of education.
- Mentoring students as they proceed through their journey of becoming a Recreation and Leisure Services practitioner in both the classroom and through their field experiences.
- Offering general knowledge and generic skills, in addition to specific vocational skills.
- Endeavoring to support the Recreation and Leisure Service field and the local community, believing that learning is life-long and that Recreation and Leisure Service practitioners play a vital role in our society.
Therefore the approach to learning in this Program is based upon the premise that students accept the responsibility for their own learning, and that the Faculty members' primary function is to act as facilitators.
The philosophy of the Recreation and Leisure Services program is to encourage and support students as they discover and learn key concepts through investigation, exploration, observation and experimentation through innovative teaching methodologies. Faculty demonstrates respect to, and honours the uniqueness of every learner and their endless potential to enhance a community's quality of life.
The Recreation and Leisure Services Program serves those individuals seeking advanced training in the field of recreation and leisure services. In a student-centered, experiential learning environment that establishes benchmarks for personal and professional goals, learners are exposed to integrated education and innovative approaches in inter-professional practice, inclusive program leadership, healthy lifestyles and wellness, community development and evidence-based programming, special event management and service provision.
The vision of the Recreation and Leisure Services Program is to become nationally recognized as one of the premier programs in preparing graduates for diverse careers in the field. The program will establish the benchmark for standards in innovative curriculum development and dynamic delivery methodologies; student involvement; community input and access; excellence in post-diploma programming and pathways, career placement and for personal and professional growth opportunities.
Our program has four main delivery goals as follows:
- To offer career entry education for the field of recreation and leisure services including detailed knowledge of current programs; skills in meeting the needs of communities, organizations and individual clients; and competence in meeting the challenges of future developments as they affect employer demands on graduate knowledge and skills.
- To broaden student understanding of society as well as human behaviour processes by providing a nurturing and supportive learning environment that facilitates the acquisition of necessary attitudes, knowledge and skills. This will enable graduates to make mature judgments and provide leadership in their chosen careers whether in commercial, not-for-profit or public sector environments. These skills will extend to competence in working with and adapting programs for a wide variety of individuals and groups in society, allowing for maximum participation in the least restrictive way.
- To provide the student with an opportunity to integrate theory and practice throughout the program, but particularly through structured field placements.
- To ensure that each graduate meets the basic competencies in knowledge, skills and attitudes as demanded by the field and potential employer.
Recreation and Leisure Services Program Map
Program Map describes your learning journey with three important components:
- All courses focus on you demonstrating development towards the program outcomes and capabilities through your program journey.
- There are themes for your learning that will inform you on the courses you will take to develop program capabilities.
- Each semester has a theme that creates milestones for your learning within a semester and your journey from one semester to the next semester and ultimately to your readiness to graduate.
Introduction to Practice
Fundamentals of Practice
Expansion of Practice
Consolidation of Practice
|Possibilities of the Field of Recreation and Leisure Services||Introduction to the Field of Recreation and Leisure Services||Volunteerism in Recreation & Leisure||Program Design and Development||Community Evaluation and Service Enhancement|
|Health and Wellness of Individuals groups, and communities||Healthy Lifestyles Throughout the Lifespan||Program Planning||Community Research and Planning||Community Development|
|Inclusive population focused programs, services and special events||Inclusive and Therapeutic Recreation||Leisure Education in Recreation and Therapeutic Settings||Advanced Therapeutic Practices in Recreation|
|Special Event and Festival Planning||Applied Facilitation|
|Personal and Professional Development||
Group Dynamics for Recreation
College Reading and Writing Skills
Dynamics of Leadership
Fundamentals of Practice
|Expansion of Practice||The Emerging Professional|
|Safety in the Workplace||Elective: General Education||Elective: General Education||Elective: General Education|
- Ability to work with and supervise diverse populations
- Individual, group and community development
- Professional leadership and facilitation
- Strong professional identity, practice and autonomy
- Strategic marketing
- Advocate benefits of recreation, leisure and wellness
- Inclusive outcome based planning, implementation and program evaluation skills
- Responsible administration, customer service and management of programs and services
Program Learning Outcomes
Program Vocational Learning Outcomes
The graduate has reliably demonstrated the ability to:
- Develop, implement and evaluate inclusive recreation, leisure and wellness programs and events for individuals, groups and communities which respond to assessed needs, interests, abilities and that use available resources and incorporate best practices.
- Apply administrative and customer service skills to support the delivery of recreation, leisure and wellness programs, events and services.
- Analyze, develop and implement marketing strategies to reach diverse individuals, groups and communities for programs, events, services and facilities using current communication technologies.
- Contribute to the development of fiscally sustainable and responsible recreation, leisure and wellness programs, events and services using current and relevant principles and practices of business, finance and social entrepreneurship.
- Supervise, lead and support the development of staff and volunteers involved with recreation, leisure and wellness programs, events and services.
- Apply safety and accessibility practices to the efficient operation and administration of recreation and leisure facilities and settings.
- Promote the benefits and values of recreation, leisure and healthy active living and recommend inclusive programs, events and services to individuals and groups.
- Apply community development strategies which engage citizens and community partners while advocating for healthy communities.
- Develop strategies for ongoing personal and professional development as a recreation and leisure services professional.
In addition all graduates of the Recreation and Leisure Services program of instruction must have reliably demonstrated the essential employability skills learning outcomes (communication, numeracy, critical thinking & problem solving, information management, interpersonal and personal) and met the general education requirement by taking three courses designed discretely and separately from the vocational learning outcomes.
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.
Pathways and Further Post-secondary Education Opportunities
Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. View the transfer agreement opportunities for this program.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Graduates find employment in the public sector (i.e. municipal community service departments, school boards, continuum of care facilities for seniors and special populations), commercial sector (i.e. outdoor education and recreation facilities, entertainment venues, travel and tourism agencies), and the not-for-profit sector (i.e. YMCA, YWCA, United Way, Big Brothers, Big Sisters). In addition, graduates have advanced standing opportunities toward degree completion in the Bachelor of Early Learning Program Development at Conestoga College. Graduates of the program will be considered for admission in the Bachelor of Arts in Recreation and Leisure Studies at University of Waterloo and the Bachelor of Recreation and Leisure Studies at Brock University.
On average, 76% of graduates from the last three years (2014 to 2016) found employment within six months of graduation.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca
Faculty and Staff Contact Information
|Jodi Murray Program Coordinator||Ext. firstname.lastname@example.org|
|Patti Leather||Ext. email@example.com|
|Jaymie Wilson Neil, Program Assistant||Ext. firstname.lastname@example.org|
|Lauren Reid, 3B Reception, Program Assistant||Ext. email@example.com|
|Cathy O'Toole, Human Services Chair||Ext. 3603|| firstname.lastname@example.org
|Goranka Vukelich, Executive Dean Community Services||Ext. email@example.com|
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use email or telephone. Your message should include the following information:
- First and last name
- Course and level
- Brief description of reason for contact
- Telephone number where you can be reached
All students are supplied with a College email address. Use the College email address ONLY when communicating with Faculty. Non-College email addresses are not acceptable. Students are expected to check their College email and their eConestoga email regularly as most official communication will be via this method. Students should also regularly check the Recreation and Leisure Services Program Web.
Program Faculty offices are located in 3B. Students are welcome to see individual Faculty to discuss course work, assignments or just to say hello. During the first several days during the start of the semester Faculty will explain how you can contact them outside of class time. As Faculty have diverse teaching schedules, it is best to make an appointment to ensure they are available.
IT has installed telephones for internal use outside the entry to the Faculty workspaces in 3B. Beside this phone will be a Faculty directory with extension numbers only. If you have an appointment with a Faculty member, please call to confirm that you have arrived. Please do not enter until you have confirmation that the Faculty member is at their pod. If you do not have an appointment, please call the person you wish to meet with to confirm that they are present and can see you. If you do not reach them, please leave a message. In an interest of respecting the work environment for everyone in this area, please do not wander into Faculty workspaces looking for them.
We appreciate that concerns/issues may arise during the learning experience. Our goal is to collaborate—students with Faculty and staff—to resolve situations of concerns quickly and to learn and improve from these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
a. When a situation of concern arises, it needs to be raised in timely manner and discussed by the individuals involved. This is the most important area for effective problem solving.
**Problem-solving closest to the individual associated with the learning is the place to start.
b. Please see the "Student Concerns/Issues" Policy in the Student Guide for further details to be followed for the informal and formal procedures for the resolution of concerns and issues.
c. Please note that issues and concerns related to a placement site, its operation or its employees should first be brought to the attention of the Conestoga Field Placement Supervisor or Program Coordinator, subject to the additional procedures outlined in the following Sections on "Professionalism" and "Concerns Regarding Safety or Care/Service for Clients during a Practicum/Field Placement"--If applicable to your program.
Conestoga Students Inc. (CSI) and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.
PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry.
At the beginning of each year, the program will ask for student volunteers. The program will decide which students will represent years one and two. The student attendees are important members of the committee and are expected to be present at the meetings. Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional, dress in business attire and engage in discussions.
WIHSC (Waterloo Interprofessional Health & Community Student Collaborative)
Conestoga College offers many unique and exciting opportunities for personal and professional growth. One of the things that contribute to the excellence of this college is the host of exciting extra-curricular opportunities that add to the culture of this fine institution. WIHSC (Waterloo Interprofessional Health & Community Student Collaborative) is one such club whose members strive to 'learn with, from, and about' each other.
Membership of this active group is comprised of students enrolled in health, community, and social sciences programs at the Doon campus. Some of the most popular initiatives that this group regularly engages in are interactive simulation exercises, peer-mentoring, guest speakers, paper case studies and monthly meetings. To find out more about this exciting opportunity, please visit the WIHSC website. The website includes information on past events (pictures and videos) as well as how to get involved. Get involved, have fun, and learn more about the team members you will work with upon graduation! For more information, please contact your Program Coordinator.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Advanced Education and Skills Development (MAESD). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations. After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form during thier Continuing Education course.
Class Cancellations Due to Faculty Absence
All class cancellations due to Faculty absences will be posted in the Student Portal on the left hand side of first page which a student sees after logging in. These notices in the Student Portal will be the only general notifications of class cancellations due to Faculty absences.
Although the informal notification comes through the portal, faculty may also elect to post an absences on eConestoga.
Class Cancellations Due to Inclement Weather
College closure due to inclement weather will be announced on local radio stations (92.9; 88.3; 1460; 96.7, 105.3, and 1240). It is up to staff and students to listen for campus closures. If the college is closed a message will be left on the campus switchboard after office hours. A notice will also be placed on the college website.
Personal Notifications of Class Cancellations
Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to Faculty absences. To receive such personal notifications students must subscribe to this special service.
- Log in to the Student Portal
- Select Notifications under the Profile tab
- Select the method by which you would like to be notified
- Click Update.
Note: To change the email address to which these notifications will be sent, select My Addresses under the Profile Tab, and change the default email address.
Standards of Conduct and Professional Practice
Oath of Confidentiality and Professional Conduct
Confidentiality ensures the privacy of patrons, clients, families and co-workers with whom you work. Under no circumstances can personal information relating to these persons be shared in conversations outside of a professional context. Any written or oral reports should exclude all identifying information
Faculty and Student Responsibilities
It is the responsibility of Faculty to:
- Counsel students in their educational progress.
- Award credit for attained competency.
- Provide timely and ongoing feedback to students on their academic progress.
- Counsel students in their vocational development.
- Gather, develop, and maintain program resources.
- Recognize and consider alternative learning activities.
- Create learning activities.
- Counsel learners in their use of learning resources.
- Develop and maintain an interdependent relationship with other Faculty.
- Maintain ongoing communication with students
- Perform duties in a professional manner.
- Remain current on professional trends and issues by active involvement in the profession.
- Adhere to the Parks and Recreation Ontario Code of Ethics.
It is the responsibility of the students to:
- Demonstrate or submit satisfactory evidence of competency.
- Accept responsibility for one's own learning.
- Meet all assigned deadline dates.
- Attend classes, group meetings, and special functions.
- Use and maintain program, College, and community resources to maximize learning.
- Conduct self and peer evaluations.
- Recognize that attitudes affect performance.
- Maintain ongoing communication with program Faculty.
- Develop and maintain an interdependent working relationship with other students.
- Adhere to the Parks and Recreation Ontario Code of Ethics.
Professional Code of Ethics
Parks and Recreation Ontario (PRO) approved a professional code of ethics in April 2005 at their Annual General Meeting. A copy of this Code of Ethics is found below. Students in the Recreation and Leisure Services program are expected to uphold the principles outlined in this Code of Ethics.
Parks and Recreation Ontario Code of Ethics
A Parks and Recreation Ontario member (working or volunteering in the parks and recreation sector) is recognized as an honest, responsible and fair individual who acts in the best interests of their community, clients, colleagues, and sector. It is understood that members of Parks and Recreation Ontario have the following specific ethical obligations:
To the client:
- Cultivate and stimulate the potential for community members across the Province to pursue a healthy, balanced lifestyle
- Plan and deliver services in a safe, responsible and effective manner that supports equity and access
- Respect clients' confidentiality, diversity, dignity, and values
- Recognize that the personal development of our citizens is our priority
- Commit to quality assurance programming for children and other participants
- Work to achieve and maintain high quality programs and services, ensuring the benefits of recreation are achieved by participants in parks, recreation and leisure activities
- Share knowledge and skills to improve and strengthen the sector
- Respect and support the ideas and diverse opinions of peers, both in words and action
- Recognize and celebrate the success, contributions, and accomplishments of colleagues
- Advocate for a public leisure environment that is free from discrimination and harassment
- Advocate and promote recreation and leisure as an essential service required to maintain quality life and healthy communities
- Monitor trends and share best practices
To oneself and the sector:
- Support the vision, mission, goals and objectives of Parks and Recreation Ontario
- Monitor regularity/legislative requirements affecting the sector
- Assume personal responsibility for one's own actions
- Maintain the honour and integrity of the sector
- Support the principle that ethical practice requires both personal and professional development
- Foster environmental stewardship by adopting sound practices and advocating for the conservation and protection of the environment
Academic Integrity and PlagiarismAcademic honesty is expected and required of all Conestoga students. In order to maximize your success as a student, it is critical that you familiarize yourself with the Academic Offences Policy and Procedure found in the Conestoga Student Guide. This guide has been provided to you on our College website. The Academic Offences Policy and Procedure provides a detailed description of the following:
- Scope of academic integrity,
- What academic integrity means,
- What types of behaviours constitute a breach of academic integrity,
- The penalties associated with breaching academic integrity.
After reading this information, if you do not fully understand what is meant by academic integrity, and what is required of you to maintain academic integrity, please speak with a faculty member or your program Coordinator. Please note that maintaining academic integrity is very important, and that it is your responsibility as a Conestoga student to know the Academic Offences Policy and Procedure and to initiate help if you do not fully understand it.
Below are a few hints to help you avoid breaching academic integrity.
- Make sure that you recognize information that requires referencing.
|Milk is good for you.||General information in the public domain. Does not require referencing.|
"According to Health Canada milk beverages provide the nutrients needed for healthy bones and optimal health".
Health Canada. (2008). Canada's food guide: Milk and alternatives. Retrieved May 17, 2011 from http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/choose-choix/milk-lait/index-eng.php
|Direct quote right from a published source. Requires a reference.|
Consuming milk every day provides the nutrients that you need for healthy bones and optimal health.
Health Canada. (2008). Canada's food guide: Milk and alternatives. Retrieved May 17, 2011 from http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/choose-choix/milk-lait/index-eng.php
|Information that has been put into your own words, but offers information outside of public domain related with specialized knowledge. Requires a reference.|
- Whenever you refer to material from another source, whether book, journal article, video, newspaper, or electronic publications, you must acknowledge your source using proper citations and references. The APA style is the format most often used in the health and social sciences. Please visit the Conestoga Learning Commons for assistance with the APA format.
- If you work collaboratively with others on an assignment, including in class assignments that expect independent submission, make sure that you do not copy words or ideas from others intentionally or by accident.
- Make sure that you read the Academic Offences Policy located in the Conestoga Student Guide, and that you fully understand it. The policy describes additional behaviours that represent a breach of academic integrity.
Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with Access Copyright, and the Association of Canadian Community Colleges' Fair Dealing Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
- Up to 10% of most published works
- One chapter that is greater than 10%, but no more than 20% of the book
- One article, short story, play, poem or essay from a book, magazine or journal issue containing other works
- One newspaper article or page
- One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
- One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from a larger volume containing other works.
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for an item, you can't copy more until the next academic year.
You cannot copy or scan the following:
- Workbooks or study guides that are intended for one-time use
- Instruction manuals
- Sheet music and original artistic works including photographs or prints
- Business cases
- Full Textbooks
- Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact James Yochem, Copyright Coordinator, at Jyochem@conestogac.on.ca or 519-748-5220 ext. 3746.
Safe practice is a hallmark of professional practice. It is an expectation of everyone who is or wants to be a professional.
There are a number of policies and procedures associated with practical training in your program that have been developed to ensure your safety and the safety (physical and emotional) of those around you. These will be reviewed with you during your program.
The following basic procedures are outlined for your attention and follow-through:
- Your personal safety begins with the use of professional attire and foot wear and with your attention to the health and safety expectations that may be identified throughout the college.
- Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do not snake across walking areas and by reporting equipment or facility problems when you see them.
- Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to certain programs; failure to follow these may result in your inability to participate in a lab, class or experiential learning activity.
- Safe work practices are to be followed during all training; follow the direction of your instructors. If you have a practicum/field placement, your Instructor/Responsible Faculty/Preceptor will ensure that you are aware of safe practices and safety precautions and procedures. This includes problem-solving by the Responsible Faculty and Program Coordinator with the college's Occupational Health & Safety Department as required. For example, should outside temperatures during the summer become unusually hot, very high temperatures may occur in some workplaces; this could require that specific steps be taken to ensure a safe working environment.
- All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge immediately. This is an opportunity to problem-solve about how to avoid these areas of concern for the future.
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".
Students are advised to review and comply with all policies and procedures, including the following:
- Academic Credential Procedure
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Academic Recognition Policy
- Clearance of Academic Deficiency Policy & Procedure
- Co-operative Education Policy
- Discontinuance Policy & Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Graduation Requirements and Convocation Procedure
- Honours Policy & Procedure
- Program Withdrawal and Refund Procedure
- Student Code of Conduct Policy
- Student Concerns and Issues Policy & Procedure
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.
Professional Conduct - Use of Social Media and Cell Phones
To support a quality and respectful learning environment both in the classroom and in field placement, the use of cell phones and laptop computers for social networking should only occur during break times, before/after class, outside of children's play areas (indoors/outdoors) and during formal break time in field placement.
Laptops and other forms of technology may be used in the classroom when the use pertains to the content and processes of learning facilitated by the professor/team member. If your technology use is disruptive to the class, the faculty/staff may ask you to leave the class until such time that you are able to re-engage in the learning process.
Social Media Policy
- Social media has many advantages for a professional. It can be used to network, to resource information and keep current
- As a student and future professional, it is essential to maintain professional boundaries in all communication, including Social Media.
- According to the Ontario College of Teachers (2011), "Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live forever on the internet. Social media sites create and archive copies of every piece of content posted, even when deleted from on-line profiles. Once information is digitalized, the author relinquishes all control." The same organization also indicates "Online identities and actions are visible to the public and can result in serious repercussions or embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share their online existence solely within their own network, but in theory anyone can access the user's musings, photos and information. Further, the words can be altered, forwarded and misquoted. "
Ontario College of Teachers. (2011). Professional Advisory-Use of Electronic Communication and Social Media. Retrieved May 12, 2015, from https://www.oct.ca/resources/advisories/use-of-electronic-communication-and-social-media
Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts.
- Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood.
- Assume that information you post or send can be accessed or altered by anyone.
- Consider whether any posting may reflect poorly on you, your school, or your profession.
- Avoid online criticism of other students, colleagues, professors or field placements.
- Avoid impulsive, inappropriate or heated comments.
- Pictures should not be taken, posted to social media sites or shared without the express permission of all individuals involved.
- Remember that online sites you visit are not anonymous.
- Make sure your on-line name and email reflect professionalism.
- Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others.
Maintain privacy of all care and service activities when in practical work experiences:
- Do not take or post any pictures while on placement or involved in lab activities
- Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web pages when you are a current student, nor will they accept any invitations to your personal sites (Keep faculty and staff as resources to connect with after you have graduated or after you have left the college)
Cell Phone Policy
Students should respect their professors and other instructors by following program policy and not use their cell phones for personal use during class time. This is representative of the professional manner in which you are expected to act as you prepare to enter the workforce.
Students will not bring their cell phone or technology device into a test or examination, unless required for the examination and approved by the faculty. Phones should be left in your locker or left in your bag at the front of the classroom. In the event of an urgent need to keep your cell phone with you during a test (parents with young children, students experiencing a family emergency, etc.) please speak to your professor as soon as you enter the examination room. Those who have been permitted to bring a phone into the classroom will likely be asked to either leave the phone with the professor, or they may be permitted to leave their phone out on their desk where it is visible to the professor and proctors. In any case, students are not permitted to touch or answer the phone without raising their hand to ask for the professor/proctor's permission. If you are found to have a cell phone in your possession during an examination that has not been declared, you will be asked to leave the examination room, and will be given a zero on the assessment.
Attendance and Student Success Strategies
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day or days because of religious beliefs will be given the opportunity to make up the work that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the Faculty member that they will be seeking accommodation to observe a recognized religious holiday and make a request in writing to your Program Coordinator within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Chair.
Use of Time between Classes
Students are encouraged to use breaks between classes for personal needs (food, washroom, phone calls, emails, etc.) but also for group work, studying, connecting with Faculty, field placement associates, etc.
- Once a test begins, students may not leave the test room for 30 minutes. If they finish a test before that time, they may review their answers but are expected to sit quietly and not disturb others. Once students leave the room they may only re-enter when invited back by Faculty.
- Any student found cheating during the course of an examination/test will be addressed according to procedures found in Conestoga Student Guide.
- Faculty is responsible to advise student's as to the material permitted in the testing room. Personal items and learning materials will be left in an area identified by the Faculty.
- Faculty will advise as to the seating arrangements of students.
- During open book tests, students must bring their own course materials (books, notes, Learning Packages, etc.) for individual use only. Students may not share any of these materials. Electronic devices, such as, iPods, text messaging, cell phones, translators, will not be permitted.
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating circumstances involving the College, the program, or the Faculty may require changes to the course schedule. If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. There will be NO special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are required to discuss the situation with Faculty at the beginning of the semester.
Academic accommodations are provided to students with documented disabilities through Accessibility Services.
Assignments and Group Work
General Guidelines for Quality of Written Work
In the Recreation and Leisure program, both in courses and field placement, there are continuous requirements for written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.). It is expected that all students will meet the standard of English required within our profession. Faculty and Field Placement Associates will identify students who are having difficulty in this area and will approach students to discuss the need for improvement. Students may be referred to the Learning Commons to help them improve the quality of their written work.
General Guidelines for Submitting Written Work
For specific course requirements, refer to the Course Schedule and Evaluation Methods information provided. If you are not clear about course requirements, discuss with individual Faculty. Students are encouraged to use spell-check and grammar-check to assist with the editing of written work. The Learning Commons will be an invaluable resource to students who require assistance in organizing and writing an assignment with correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
- Word processed
- Double spaced
- Submitted using font size of 12 CPI, using proper APA format
- Written in a grammatically correct manner (use spell and grammar check)
- Handed in securely fastened with a cover page indicating the course name, Faculty's name, student's name, section and date submitted
- Handed in or electronically uploaded to the course site drop box at the beginning of class on the designated due date in class, unless otherwise indicated by Professor
- Handed in using APA@Conestoga formatting, citing , and referencing https://apa.conestogac.on.ca/
NOTE: Faculty DO NOT assume responsibility for assignments not given directly to them in hard copy at the beginning of the relevant class or improperly uploaded to eConestoga. Students should avoid handing in assignments outside the regularly scheduled class time and should make every effort to hand assignments in to the Professor in person.
Faculty Returning Tests and Assignments
In order to support student success, students will be given continual feedback on their progress throughout the semester. Individual Faculty will inform students in class how/when tests and assignments and/or marks on them will be returned. Please note that some tests will be returned to students and some may be retained by Faculty. Students who have questions about tests/assignments/grades should follow the process outlined below:
- At least 24 hours after receiving the mark and within 7 days, write a note to the Faculty, indicating the area(s) of clarification required,
- Initiate a meeting with the Faculty to discuss,
- Bring pertinent information (assignment, mark sheet, etc.) to the appointment.
Guidelines for Working in Groups
The purpose of group work is two-fold. It provides students with the chance to explore and share subject areas too large to undertake alone. As well, it provides students the opportunity to gain experience in working together on specific projects, which will happen regularly in the workplace.
The following are tips to help you get the most out of a group experience:
- Meet with your group immediately following distribution of the assignment.
- Determine the primary roles and responsibilities of each group member. All members are responsible for the entire project and should have an overall understanding of every member's roles and responsibilities.
- Determine the appropriate number of meetings the group will require to complete the project. Meetings should be viewed as organizational in nature, where members report on their individual progress and any assistance from group members that they may require.
- Determine a regular time and place to meet. Ensure all group members have input into this decision.
- Be sure to have a final meeting prior to the submission or presentation, in order to agree upon the final assignment, project or presentation to be submitted. This is a crucial step.
- Complete self and peer grading if required for the group assignment.
In group work, individuals take on specific responsibilities and tasks. However, all members are responsible for the total group project. For example, if one member is having trouble with a task, it is the responsibility of the group members to help that student complete the task. Without that person's contribution, the whole assignment/project will suffer.
Grading of group projects will be decided upon by individual Faculty members and the expectations communicated with the class. However, where it is done on a group basis (all group members receive the same grade), group grades could suffer due to work that is not completed by one or more members of the group.
It is up to group members to problem-solve with members not carrying out their responsibilities. Peer grading may also occur, depending upon the specific course, assignment or Faculty member. This is a process by which group members evaluate their peers on the basis of their individual contribution to the project
It is expected that students will submit all assignments on time, on the date they are due. Late marks will be deducted from assignments not submitted when requested by Faculty.
Students with extenuating circumstances that prevent them from submitting assignments on time should discuss their circumstance prior with their course Faculty to the due date. They should negotiate with the course Faculty alternative arrangements regarding due dates, in person, or by email prior to the scheduled date. Students who initiate this process will not experience the loss of late marks.
If students do not negotiate a variance, they risk having late marks deducted from the final grade. Late marks will be deducted at a rate of 1% per day, including weekends, from the total percent value of the assignment.
NOTE: Reporting an absence on the day a written assignment is due, does not extend the assignment due date.
Under typical circumstances, late assignments will be accepted UNTIL that assignment has been marked and returned to the class. No assignments will be accepted after the last day of the semester.
Steps to Follow to Submit Assignment Outside of Class Time
While assignments should be submitted in class on the day they are due, if circumstances require that they be submitted outside a scheduled class, the following procedure should be followed:
- Provide an electronic copy of your assignment to the Faculty as per Faculty instructions.
- Bring the hard copy of the assignment to the College and leave for Faculty member. Assignments can be left for Faculty members in the 3B drop box.
- Contact fFculty by email to alert them that you have submitted your assignment.
Academic Progress Through the Program
Academic Standing and Promotion
The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. The Conestoga Student Guide is available on the College website and by visiting the "Student Guide" tab in your Student Portal.
Post-secondary education (especially at the College level) is oriented toward two general goals. One is to give students the knowledge, skills and attitudes required to achieve success in the workplace. The other is to stimulate a work ethic that promotes responsibility, respect and routine. Both of these purposes are directed at helping students to become competent professionals in their respective fields. In this regard, students are required to meet many expectations.
Although each Professor will have guidelines for tests, assignments and papers, the following provides some general guidelines. Students are strongly encouraged to consult with individual Professors for any variation from these overall guidelines.
In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to the Recreation and Leisure Studies Program:
- Students must attain a minimum "C" or 60% passing grade in all core courses.
- General Education courses are under the Academic Support Division. Consult with that division for its grading system.
- Students who have met all course requirements will be promoted to the following level or graduation. Students in Year 2 must complete all courses including field placements before the date of registering to graduate.
You can add, change and drop courses from your portal depending on the dates and which program you are in:
- Log in to the Student Portal
- Click on the "My Courses" tab
- Scroll over the icons to the right of individual course listings. It is strongly recommended that students consult their Program Coordinator/Academic Advisor prior to dropping a course
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, they will be on "special timetables". Prior to the beginning of the semester, students should attempt to add missed courses from a previous semester by logging in to the Student Portal and following the instructions to register for courses. If students are not able to add courses on their own (because of a timetable conflict or full course section) they must seek assistance from their Program Coordinator during the "Special Timetable Registration" initiated by the College. Dates, times and locations of Special Timetable Registration periods are posted in the student portal in advance of the beginning of each semester. Students must attend this meeting where they will receive further guidance regarding this academic status from their Program Coordinator.
Students who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
The College recognizes that due to certain circumstances, a student's performance in a course may be compromised. As such, the college policy allows the student to take supplemental work or assignments to clear an academic deficiency. For further elaboration, please see the College policy regarding academic deficiency and supplemental available online. Note that there are strict procedures and timelines for supplementals and the student is well advised to seek out this information from the Student Guide.
In general, a student who fails a course by 10% will be given the opportunity to pass the course by completing a supplemental. A student in Recreation and Leisure Services Program will have the opportunity for TWO (2) supplementals during the course of the academic year.
Failed Liberal Studies/General Education courses may be taken over the Spring session, if offered, or during other times (through the College's Continuing Education department). Alternatively, such courses can be taken through another college, or online (see Ontario Learn) as long as the course is equivalent to the one offered here and approved.
Because the Core courses are offered during the academic school year (September through April), they cannot be completed over the spring session or in the evenings. As well, there is no current transfer agreement if a student takes the course elsewhere at another college. Therefore, a student who fails a core course would have to return to the program to complete this course.
Students who have been unsuccessful in two or more academic courses, and/or have required considerable testing/assignment variances may be recommended for Academic Probation. Academic probation allows students to be promoted to the next level with a special timetable or with academic conditions. Special timetables and academic conditions are designed as part of a written learning contract that the student and Program Coordinator create together. The goal of these measures is to allow students to continue in the program accompanied by a supportive plan for success.
Students not planning to return to the Recreation and Leisure Program the following semester are expected to complete a Withdrawal Form available from the program coordinators, the Registrar's Office, or on the College website.
Prior to transferring to another program, it is recommended that the student meet with the Program Coordinator or Academic Advisor. Students who decide to change programs may do so by completing and submitting a program application form to the Registrar's Office. If considering transferring to a program outside the school in which they are currently enrolled in, students may want to discuss options with a Career Advisor. When a student moves from one Conestoga program to another and where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.
- Students who have not successfully participated in the requirements of their academic probation, who have failed to meet the standards set out in the Conestoga Student Guide and/or the Recreation and Leisure Services Program Standards and Procedures Handbook involving academic dishonesty, student responsibilities, or unacceptable behaviour, attitude or conduct, or have failed 50% or more of their academic courses and/or have failed a field experience twice may be discontinued from the Program. Students who have been discontinued from the Program will not be considered for re-entry to the program for a minimum of 1 semester and/or until they have worked with the Program Coordinator to develop a written learning contract to support their academic and non-academic success. At the discretion of the Program Coordinator, students may be given permission to attend the part-time program.
- Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide. It is recommended that students begin this appeal process by first meeting with the Faculty and/or Program Coordinator and/or Program Chair.
Clearance of Academic Deficiency
- Please refer to Conestoga Student Guide for the procedure and criteria regarding Academic Deficiency. Please note that following the end of semester, contact with any student eligible to write a supplemental will be made either by phone or email. A specific date, time and room number will be given to each student. If a student cannot be reached or is unavailable at the specified date and time, the student forfeits the opportunity to write a supplemental.
General Education / Breadth Electives
School of Liberal Studies
The purpose of diploma General Education electives and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed not just in their chosen career fields, but in all life paths. Working collaboratively with your program, General Education and Degree Breadth elective courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.
All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.
More information on these courses can be found at www.conestogac.on.ca/electives.
Process for Resolution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating to the program overall, students are encouraged to resolve issues or concerns informally at the program level prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under the "Academic Dispute Resolution and Appeal Procedure" section.
Maintaining Student Files
- Official records of each student's education are maintained electronically by the Registrar.
- Administrative records related to your experience in the Program are maintained to demonstrate compliance with external and college requirements. This information is as follows:
|Student Information||File Location and Student Access||Retention|
Pre Practicum Health Requirements (if applicable)
In H.S Trax, by individual student access
**accessed through My Conestoga
Acknowledgement of WSIB Understanding (if applicable)
Student Consents Signed on Admission electronically (varies per program)
- Academic Files are set up as required for a student to document important matters relevant to a student's progress or to document and monitor resolution of concerns.
|Student Information||File Location and Student Access||Retention|
A. Documents related to academic progress
||For 1 year following graduation or as required by accrediting body|
B. Records of Competency Attainment
|As above||As above|
C. Documents related to areas of Concern
|As above||As above|
- Students may review the contents of their academic file by:
- Requesting this in writing to the Program Coordinator
- Reviewing the file in the presence of the Coordinator
Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
- Your Student Guide provides detailed information about dropping courses. If you are planning to drop a course, you must do so within the time period. If you have missed that time period, please see the Program Coordinator and she will advise you as to your options. Not attending does not constitute an official dropping of a course and will result in a grade of "F".
- If you have completed courses from a college or university that you think may be very similar in content to courses in this program you may be eligible for a course exemption. (Please note that to receive an exemption, courses must have been completed within the past 7 years and with a mark of at least 60%.). If you would like to proceed with a request for exemptions, please contact your Program Coordinator for guidance. Please note that exemptions will not be processed until a student is registered in the Program. The exemption process will take some time (two-three weeks), and students should attend all scheduled courses until they receive the exemption as they will be responsible for all material covered in class should the exemption be denied.
- If you feel you have acquired the knowledge and skill presented in a specific course (including field placement) without taking that course in an academic institution, you may wish to investigate Prior Learning Assessment (PLAR). Please consult a Continuing Education Calendar for details and discuss with Program Coordinator and she will guide you through this process.
Field Placement Experiences
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms, students should go into the Practicum Services Community in myConestoga and open the Consent Forms tab. Students can then electronically sign-off all applicable consent forms after reading each document.
Field placement experiences provide the opportunity to demonstrate and enhance your learning in the practice environment. These practicums have been organized by your Program in partnership with the organization where you have been placed.
The following procedures have been developed to make it easier to identify and address any concerns or issues regarding your safety or the safety and care of clients that may come up during the practicum in a way that supports both a solid learning experience and a constructive partnership with the Practicum site.
Practicum Health Requirements
Mandatory practicum health and safety requirements must be completed by students prior to student field/clinical placements. Successful placement completion is required for students to progress to program completion. To qualify for field/clinical placement learning experiences, students must present the following at the start of the program in accordance with pre-admission information provided by the College:
- A complete immunization record including MMR, Tdap, Varicella, and Hepatitis B. Seasonal flu vaccination is required during flu season (October – March).
- TB Testing: Evidence of current 2-step or previous 2-step + current 1-step if more than one year has passed since 2-step testing.
- Standard First Aid and CPR – Level C
- A Police Check for Vulnerable Sector Screening (VSS). Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in field placement/clinical which will jeopardize progress in the program. Acceptance for placement is at the discretion of the agency; some agencies may request students to provide a VSS completed within six months of placement start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability.
Safety in the Workplace Course (OHS1320)
All students who participate in unpaid education placements during the course of their program will be required to successfully complete the mandatory Safety in the Workplace course prior to going out on placement. The course will provide students with an introduction to workplace hazards and general safety awareness. Students will receive a Record of Completion to provide evidence of this training to placement sites and will consent to their workplace insurance coverage.
Prior to your first placement, you must sign an electronic Declaration of Understanding of WSIB Coverage related to Unpaid Placements indicating you understand that WSIB coverage will be provided through the Ministry of Advanced Education and Skills Development while you are on training placements. This Declaration will be placed in your student file. It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage is signed electronically or you will not be allowed to attend your field experience.
Concerns regarding Student Safety or the Safety and Care/Service for Clients
A. Communication of General Concerns regarding Your Safety or The Safety and Care/Service for Clients
- Students will be provided with an Orientation to their placement site on the first day of their placement. The Orientation may include details of the placement site's policies and procedures related to communication about the safety of the work environment and /or the safety and care of patients/residents/clients.
- If a student has any concerns about the safety of the work environment and/or the safe/appropriate care/service for clients:
- The student must immediately report these concerns to the College individual associated with the practicum (Clinical Instructor, Faculty responsible for your practicum, Field Placement Associate).
- The Clinical Instructor /Responsible Faculty/Field Placement Associate will discuss this concern with Site Management.
- For concerns of a serious nature (e.g. concerns impacting a total student group; a serious care/service situation), the Clinical Instructor/Responsible Faculty/Field Placement Associate will discuss the situation with the Program Coordinator and, potentially, the Department Chair. The Coordinator or Chair will immediately contact practicum site management to determine next steps.
- Should students experience personal injury of any kind, this must be reported immediately to the Placement Employer and Clinical Instructor/Responsible Faculty/Field Placement Associate. The Placement Employer will provide first-aid that may be necessary, including arranging for transportation to emergency medical services if required. The Clinical Instructor/Responsible Faculty/Field Placement Associate will notify the Program Coordinator and Chair and complete an Unpaid Work/Education Placement-Accident Report (UWEP-04) with the Placement Employer if needed and will send this to the College's Occupational Health & Safety Office. Where necessary, the Occupational Health & Safety Office will complete a WSIB 7 form, a Letter of Authorization to Represent Placement Employer and a Work/Education Placement Agreement Form.
C. Reporting of Student Involvement in Situations of Possible Injury to Clients During A Practicum Experience or Student Damage to Facility Property
- Should students be involved in care/service situations where there the care/service results in a potential concern/injury to patients/residents/clients of the placement site, this concern must be immediately reported to the Practicum Site in order that care can be given. This situation must also be reported immediately to the Clinical Instructor/Responsible Faculty/Field Placement Associate. The faculty member will discuss this immediately with the placement site and ensure that an incident report is completed. The Faculty member must also inform the Program Coordinator and the Department Chair for a discussion of program expectations and implications. It is the responsibility of the Chair to ensure that all documentation is obtained regarding the incident and to inform College officials accordingly.
- Should students be involved in situations where there is alleged damage to resources/physical property at the Practicum site, this concern must be reported immediately to the Practicum site and to the Clinical Instructor/Responsible Faculty/Field Placement Associate/Field Placement Officer. The Faculty member will inform the Program Coordinator and Department Chair for a discussion of program expectations and implications. It is the responsibility of the Clinical Instructor/Responsible Faculty/Field Placement Associate/Field Placement Officer to complete an incident report with the Chair accountable to ensure all documentation is obtained and to inform College officials accordingly.
Field Placement Policies
In the Recreation & Leisure Services Program we believe that learning is based on an intricate balance of theory and practice. The field practicum experiences provide learning opportunities that can be expanded and clarified with the theoretical knowledge gleaned from classes. Therefore we recommend that, whenever possible, students enroll in a field placement course in conjunction with their other classes. It is considered in the students' best interest that there is no separation of theory and practice.
Field Placement courses are designed to be taken sequentially:
REC1130: Introduction to Field of Recreation and Leisure
REC1150: Field Placement: Fundamentals of Practice
REC2190: Field Placement: Expansion of Practice
REC2220: Field Placement: The Emerging Professional
It is the student's responsibility to be familiar with all aspects of the field placement process, including course outlines, policies, field placement requirements, and particularly the evaluation package.
- Students may not begin placement until they have completed all their pre-placement requirements and have obtained clearance from Conestoga College's Practicum Services Dept.
- Without extenuating circumstances, students surpassing the due date set by Practicum Services may not be able to begin placement for the semester.
Placement Shifts/ Attendance
- Students are expected to work their full shifts as assigned by their cooperating field practitioner and to complete the placement attendance log. The length of shifts can vary from placement to placement. Students who will be absent from placement are required to notify both the agency where they are placed and their field placement associate at the college prior to the start of their shift that day. Phoning the agency is the preferred method to indicate an absence from placement.
- Students who require special shift considerations due to extenuating circumstances should first discuss this with their College Field Placement Officer and Program Coordinator. Altered shift arrangements, must be approved by the Recreation and Leisure Services Program.
- Due to the nature of many of the programs placement sites offer you may experience atypical hours (i.e. evenings, weekends) instead of the daytime hours on Wednesdays & Thursdays. Students will not be required or approved to complete placement hours during times in which you are scheduled for other college classes.
Absence from Placement
- Students are required to make up any time missed from field placement in full or half day blocks. Students incurring two or more absences (full or partial days) must meet with their Field Placement Associate to review the situation and develop a plan for completion of the placement. Students may be required to produce written documentation such as a doctor's note to validate the reasons for their absences. Students may not complete make-up days or any other regularly scheduled days of placement during times when the student has other scheduled classes. In the event a student does this, the day of placement completed will not count. The student would then be required to still make-up the original day of placement that was missed.
- Students may request in writing, to their Field Placement Associate, to have up to two make up days waived provided that the circumstances surrounding the absence are extenuating and verifiable (i.e. injury, surgery, family health, bereavement) and the placement is progressing satisfactorily. A request to be submitted as soon as possible after the absence has occurred. The decision to waive make up days is made by the Field Placement Associate (after consultation with the Cooperating Field Practitioner ). These days are monitored and recorded in the student's placement file. A decision on waiving days will be made after a mid-term evaluation has been received.
- Absenteeism from placement due to personal conflict (e.g. work, family commitments, or vacation plans) may request in having to withdraw from the placement course as per the attendance and student success section of the Recreation & Leisure handbook.
- Students may be required at times to confidentially conduct observations and/or gather information at their field placement sites as part of various class assignments. Students are asked to communicate with their cooperating field practitioner and the agency supervisor about this as soon as possible and to be sensitive to the program needs when deciding when and how to conduct the observations or gather information. It is hoped that placement sites will be able to make time available to the students for this purpose. Please be aware that there may be cases when the student will have to return on an alternate day or be at placement beyond their assigned shift time in order to complete their class obligations.
- In conjunction with the "Submitting Assignments" information in the Recreation and Leisure Services Program Handbook, no field placement documents will be accepted after the last day of the semester unless the student has made prior arrangements with their Field Placement Associate.
- Students who have not completed all required hours or placement requirements by the end of the semester may be eligible for an Incomplete. This would be negotiated with the Field Placement Officer in consultation with the Program Coordinator as well as the placement site before the end of the semester. If the Incomplete is approved the student may be granted an extension to return to the placement and complete the outstanding items, if supported by the field placement agency. Specifics about the terms will be outlined using the college's incomplete form.
- Students who complete all required hours and placement requirements by the end of the semester but do not successfully pass the field placement course may be eligible for a supplemental. If the student's mark is between 50 and 59 they may be an eligible candidate for the supplemental. The student will follow the supplemental process described in this handbook and pay the required fee as per information in the Conestoga College Student Guide.
- In the event that a students' placement is discontinued at the request of the agency during the semester, the Field Placement Associate and Field Placement Officer will review the events leading to the discontinuation. A consultation with the Program Coordinator will occur. Based on the evidence gathered the outcome may result in a withdrawal from the course, a fail for the course, or a possible relocation to a new placement site. The time of the semester in which the discontinuation and the factors involving the discontinuation will be contributing factors in determining next steps.
- Scheduling of Mid-term and Final Interview meetings are to occur outside of scheduled classes. Students may not skip classes to attend a meeting with the Field Placement Associate.
- Only the placements scheduled in a given semester are offered. Please be mindful of this if you choose not to complete the required placement in the semester you are enrolled in.
In the event there is a perceived conflict of interest (relative or friend directly supervising) the placement should be discussed with the Field Placement Associate.
NOTE: For students who have not completed Placement 2 in the winter semester of their first year: These students will be required to complete this placement in the fall of their 2nd year in the Recreation & Leisure Services Program.
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Student Financial Services on Conestoga's website.
Awards Available for Recreation and Leisure Services Students
The following awards* are available to the students of Recreation and Leisure Services Program. Students who have questions about any of these awards should speak with their Program Coordinator. Please watch your college email for information from the Financial Aid office concerning application deadlines, processes and eligibility. You may obtain information about other school wide awards and scholarships from Financial Aid. You can find the General Awards Application by clicking here.
|Award Name||Estimated Amount||Year or Level||# of Awards||Criteria||Presented at||Selection Process|
|Greg Burns Making a Difference Award||$750||Year 2||2||75% in all first year courses, registered full time in Year 2, demonstrated leadership, 400-500 word essay on what difference you would make during your career.||Financial Aid||Apply|
|J.M Buchholzer Award||$200||Year 2||1||Presented to a student who demonstrates a desire to work with special needs||Financial Aid||Apply|
|Award Name||Estimated Amount||Year or Level||# of Awards||Criteria||Presented at||Selection Process|
|Canadian Federation of University Women||$500||Year 2||4||75% +, female registered in Yr. 2, demonstrate financial need, intellectual achievement and promise||Financial Aid||Apply|
|Waterloo Wellington Dufferin Rural Recreationists Award||Monetary Award||Year 3||1||Presented to a learner who illustrates best through a written submission their passion for working in rural recreation.||Awards Department in Fall||Apply|
|Student Appreciation Award||Certificate of Appreciation||
|Students who have contributed to a positive and meaningful learning culture||Nominated by Peers||End of Year Celebration|
|Transchem Community Contribution Award||$500||Year 2||1||To recognize students who give back to the community and make positive contributions to their program||Nominated||School Award Celebration|
* Note: All awards are current at time of publication, subject to change.
Full-time courses at Conestoga are typically delivered during the following hours:
- Monday to Thursday, 8:00 AM to 8:00 PM
- Friday, 8:00 AM to 6:00 PM
In some instances, classes will be scheduled outside of this time frame to accommodate course, program, and college requirements.
Attendance at Evaluations
Working Together to Plan Your Success
Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend. If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.
Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.
In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:
- To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
- To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
- To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
- To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
- To facilitate alternative evaluation arrangements as described below.
- To be informed about all course obligations and due dates.
- To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
- If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.
Valid Absence from Scheduled Evaluations Less than 20%
Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.
Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.
Valid Absence from Scheduled Evaluations 20% or More
Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.
Alternative Evaluation Arrangements
- Faculty members will determine alternative evaluation arrangements as appropriate.
- Students will complete any necessary forms.
- Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email, or documented on an interview record and signed off by both faculty member and student.
- Tests will be made up in the Conestoga Test Centre in the following week, or by individual arrangements with course faculty member.
- If the evaluation is to be conducted in the Conestoga Test Centre, students will be asked to show their ONECard* before permitted to write the test.
* Students taking part-time courses or in programs where OneCard is not provided such as Apprenticeship may be asked to show alternate ID.
Program Handbook Revision Log
|Last Revised||By Whom|
|May 20, 2016||Norma McDonald-Ewing|
|May 24, 2016||Jillian Grant|
|May 24, 2016||Goranka Vukelich|
|May 25, 2017||Dom Parisi|
|June 7, 2018||Jaymie Wilson-Neil|
Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.
The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility @ Conestoga are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility @ Conestoga please drop in or visit our website.
We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.