Career Development Practitioner

2017/18 Program Handbook

Program Code: 0869
School of Business and Hospitality

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Program Handbook Introduction

The purpose of this handbook is to provide students with program-specific information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, through college email. Program handbooks are updated yearly and students must check for the current edition.

This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website applies to all students, regardless of program.

It is the responsibility of each student to review and comply with the content in this document. The School of Business & Hospitality is here to educate students on how to manage their college experience, navigate the college systems, make informed decisions and assume responsibility for their academic success.

If there are any questions or concerns regarding the content in this handbook, please contact the Academic Advisor for the School of Business & Hospitality, Gillian Oldfield, Doon campus - room 1B47, 519-748-5220, ext. 3634, or at goldfield@conestogac.on.ca.

We wish you all the best in your studies!

School of Business & Hospitality 7-1-7 Semester Model

Conestoga's Schools of Business & Hospitality and Liberal Studies (General Education courses) have adopted a program delivery model that includes a Student Success Week during Week 8 of each semester (Fall, Winter and Spring/ Summer). The model applies to all academic semesters and years of programs. Co-op terms and unpaid placements are not affected by this model.

The inclusion of a Student Success Week in each semester provides students with unscheduled time to complete course work and creates opportunities for earlier and more intensive support for students who may need extra help. In addition, this pause during the semester may help ease transition challenges for first-year students and reduce stress and anxiety by providing a bit more time to relax, catch up on course work, and utilize student services. This model enhances student well-being and success.

Conestoga's Student Services departments will schedule workshops and sessions during Student Success Week for those seeking extra support.

Students will have an opportunity to:

  • refocus their studies
  • attend help sessions and study skill workshops
  • meet with groups for program assignments
  • catch up on work that has been assigned as part of the first 7 weeks of the semester

The expectation is that there will be no course-related academic activity (e.g. assignments due, tests, make-up classes etc.) scheduled during Student Success Week.

Executive Dean Welcome

Gary Hallam

The School of Business and Hospitality is one of Ontario’s premier business schools. We offer many options, opportunities and pathways to complete, specialize or expand your education, full-time or part-time. Students have a choice of programs to fit most areas of business or hospitality today, comprised of apprenticeships, one-year certificates, two-year and three-year advanced diplomas, as well as graduate certificates and several degree opportunities with specializations available. The School offers bachelor’s degree programs in International Business Management and Accounting, Audit and Information Technology.

Our graduates have the ability to apply what they have learned in the classroom and labs to the real world immediately. We know this is of paramount importance in the rapidly changing world of business of today. The School of Business and Hospitality teaches more than just business skills, culinary competencies and management theories. Here at Conestoga, you will learn the critical thinking skills required to solve problems at a fast pace and the ability to shape your career in a positive way. Each faculty member has significant industry experience that will help you acquire the valuable hands-on experience you need. Whether your passion is marketing, culinary skills, accounting, supply chain or hospitality, businesses value employees who can be productive on the first day they arrive in their new role. At Conestoga you will learn to be that person.

We encourage you to contact us for more information about how the School of Business and Hospitality can provide you with the skills and abilities that will give you the competitive advantage required to make you a success.

I look forward to seeing you on campus soon.

Sincerely,

Gary Hallam Signature

Gary Hallam, Executive Dean School of Business & Hospitality Conestoga College Institute of Technology & Advanced Learning  

Program Staff Contact Information

For a list of all full-time staff, faculty, Coordinators, and Chairs, please check the School of Business & Hospitality website contact list.

Coordinator

Rob Straby
519-748-5220, ext. 3680
rstraby@conestogac.on.ca 
Doon Campus, Room 1B48

Academic Advisor

Gillian Oldfield
519-748-5220, ext. 3634
goldfield@conestogac.on.ca 
Doon Campus, Room 1B47

Chair's Assistant

Krista Allen
519-748-5220, ext. 2239
kallen@conestogac.on.ca 
Doon Campus, Room 1B52

Executive Dean's Assistant

Jen Graci
519-748-5220, ext. 3402
jgraci@conestogac.on.ca 
Doon Campus, Room 1B53-3

Academic Support (front reception)

Katrina Nielsen
519-748-5220, ext. 2517
knielsen@conestogac.on.ca 
Doon Campus, Room 1B47

Chair

Michelle Grimes
519-748-5220, ext. 3866 
mgrimes@conestogac.on.ca 
Doon Campus, Room 1B52

Executive Dean

Gary Hallam
519-748-5220, ext. 3245
ghallam@conestogac.on.ca 
Doon Campus, Room 1B50-1

Program Information

Program Overview

The field of career development is evolving, enabling practitioners to work in a variety of roles. This graduate certificate program is designed for individuals who are or would like to work in roles such as career counsellors, employment counsellors, career information practitioners or career management professionals.

Skills acquired in the program offer career mobility to graduates who wish to serve a broader variety of client groups, attain more in-depth competencies in selected areas of specialization, or who may wish to pursue more proactive management roles and choices in their current professional setting. 

The skills and knowledge taught in this program include: 

  • Individual counselling, group facilitation and professional ethics
  • Career development theory
  • Future work trends analysis 
  • Career counselling techniques
  • Employment counselling techniques
  • Job development techniques 
  • Assessment in career counselling 
  • Electronic tools and techniques 
  • Working with diverse populations and equity issues

The Career Development Practitioner program is a fully online program, offered on a full-time and part-time basis. Please check the website for a complete Career Development Practitioner program overview.

Current Program Design

Full-time students are registered in a specific program design based on the year that a student begins in a program. Program designs contain all the required courses necessary to graduate from the program. Designs are evolving documents and may change from one academic year to the next. These changes are to reflect the industry standards and requirements for a graduate of this program. If a student does not graduate at the end of the designated semester for the original program design, the student is responsible for meeting any new program design changes in order to graduate.

Students can find their program design on the Student Portal by following the steps below:

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button

Courses are listed by level/semester.

Program Learning Outcomes

The following program learning outcomes identify what students will know and learn by the end of their program:

  • Describe the historical and theoretical basis of career development studies, including the social, economic, and personal benefits of career development practices for various groups in Canadian society.
  • Develop an awareness of the impact of research efforts on career development practices in Canada.
  • Incorporate self-directed and entrepreneurially-oriented career management activities into his/her career practice.
  • Integrate the appropriate use of adult learning principles and practices for his or her, own professional growth and development, as well as the empowerment of others.
  • Utilize self-reflective and critical thinking skills to enhance counselling, teaching and learning strategies with groups and individuals.
  • Recognize the variety of career development practitioner roles that could be used to develop additional areas of expertise.
  • Apply the stages of adult development and learning, and theories of career development, which together lay the foundation for counselling and facilitation in career development work.
  • Apply a wide range of assessment tools, both psychometric and constructivist, for use with various client groups.
  • Integrate appropriate career information resources with career and employment counselling strategies.
  • Apply individual counselling techniques in the development of career resources for diverse client groups.
  • Apply both theoretical and practical methods with consideration to the needs of underrepresented and diverse groups including women, aboriginal communities, visible minorities, immigrants, disadvantaged and marginalized.
  • Design counselling and teaching strategies that incorporate trends and issues of the changing work dynamic.
  • Apply group facilitation techniques and strategies with an understanding of group process.
  • Use the systematic steps of program planning techniques in the development of career resources for diverse client groups.
  • Integrate the use of Internet technologies into the full spectrum of Career Development processes and applications.

Program Expectations

Expectation 1 – Collaboration with other Students

A significant amount of group work is required in this program. Individual students are expected to be full participants in, and contributors to, each group based project/assignment within the program coursework.

Individual students who fail to meet this expectation, without documented extenuating circumstances may receive a failing grade in the project/assignment. Guidelines will be provided outlining the requirements of group work by individual faculty members. Expectations will vary among faculty and students are expected to ask questions if they are not clear.

Expectation 2 – Computer Software Competence

Students are required to have their own copy of Microsoft Word and PowerPoint or equivalent software. Students should have intermediate level skills in the use of this software in order to fulfill course assignments. Alternative software may be used if the software allows for file conversion to .doc/.docx, .ppt/.pptx and PDF formats. Guidelines will be provided outlining the software requirements by individual faculty members. Expectations will vary among faculty and students are expected to ask questions if they are not clear.

Employment Opportunities

This program will appeal to individuals who are engaged or interested in career development work in professional settings. These include: community-based employment centres, multicultural settings, schools, college and university career centres, labour adjustment contexts, human resource departments and vocational rehabilitation programs.

Professional Associations

Examples of professional associations in the career development field are:

Canadian Career Development Foundation

Canadian Education and Research Institute for Counselling

Additional organizational examples will be shared in the program courses.

PAC – Program Advisory Committee

Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. The committee meets several times a year to discuss the direction that industry is heading in and any improvements that can be made to keep the program current. This helps to ensure that what students are learning is relevant to their industry.

At the beginning of each year, the Coordinator(s) of the program will ask for student volunteers. The Coordinator(s) will select which student(s) will represent the program. The student representative(s) are expected to attend the meetings. Student(s) must prepare and submit a report based on guidelines provided by the Chair/Coordinator(s), which will be presented at the meeting. Student(s) are expected to be professional, dress in business attire and engage in discussions.

Practicum Experience

The practicum experience is an unpaid mandatory part of the program design that is required for successful completion of the program.

Required Supplies and Textbooks

This program has been designated as an eText program.  Please access details on the program specific webpage.

Any required materials for a course are listed on the course outline. Failure to obtain required materials may result in unsuccessful grades in the course. It is strongly recommended that students purchase their supplies, textbooks, etc., which are above and beyond the cost of their tuition, to increase their success within their program.

Awards, Scholarships and Bursaries

Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to students through the partnerships that Conestoga has established with local businesses and industry leaders. To be considered for an award, students must complete the General Application that is available through the Student Portal under the 'Financial' tab under 'My Award Applications'. Notifications and instructions to complete the application are sent to all full-time students email accounts in the fall semester (deadline: first week of October) and winter semester (deadline: first week in February). For further details about the awards, scholarships and/or bursaries that are available, please check with Student Financial Services.

In addition, the School of Business & Hospitality hosts an annual award ceremony in April. This event recognizes the award winners from various Business & Hospitality programs. The awards ceremony gives students an opportunity to network with various donors and to celebrate their accomplishments. Further details regarding this annual event will be provided to students through their college email.

Pathways and Articulation Agreements Opportunities

Pathways

The School of Business & Hospitality has a large number of pathways between programs. Program Coordinators and/or the Academic Advisor are able to discuss pathway options that may be available to students. In addition, students are able to access Career Services and meet with a Career Advisor to help them with their career goals and pathway decisions.

Attendance Responsibilities

Student Absence for Assessed Material

Students are provided an instructional plan at the beginning of each semester for each course. This will include all important assessment and submission due dates in the course. Students are expected to attend all assessments set by faculty for their courses. A student who is absent from an assessment must:

  1. Contact faculty before the assessment is due, via email. Students must include in the email their name, student number and reason for absence.
  2. Provide valid documentation (i.e. Doctor's note, death certificate, court/legal documentation, etc.) immediately following their return to their coursework, before alternative arrangements can be made. Please note that valid documentation must be applicable to the assessment date.

If the student has met the above criteria, it is their responsibility to then discuss with faculty the arrangements for a make-up test or alternate assignment immediately upon return to their coursework. Failure to report an absence and provide valid documentation when an assessed item is scheduled/due will result in a mark of zero for that assessment.

Absence for Other Reasons

Compassionate Leave

Request for leaves of absence to attend to family illness, death or family problems are usually granted. These requests will be submitted to faculty who will consult with the Program Coordinator/Chair if necessary.

Jury Duty

Any student who receives a summons for jury duty must bring the document to their respective faculty as soon as possible. The faculty will consult with the Chair to determine what arrangements can be made to have the student excused from submission of assignments, if such duty interferes with the progress in the program. Students may also be required to engage in activities in the evening or weekends using eConestoga.

Absences during Practicum

Students must meet the requirements of the course and the host organization.

Other Absence(s)

Student absence(s) must be supported by formal, original documentation.

Class Cancellations due to Faculty Absence

All cancellations due to faculty absences will be posted in the eConestoga course system. These notices in eConestoga will be the only notifications of class cancellations due to faculty absences. 

Course Information

Successful students will:

  • Wear appropriate business attire when required.
  • Obtain from classmates and/or eConestoga any assignments or notes that were missed.
  • Be prepared to ask/answer questions and participate in online/webinars discussions.
  • Submit assignments on time that are business professional.
  • Engage in academic integrity on all assigned work and tests/examinations.
  • Behave in a polite, ethical, professional and respectful manner toward all faculty, students, employers and colleagues both on and off the campus.
  • Communicate effectively in English: reading, writing, listening and speaking.
  • Ensure all emails sent to other students, faculty, or staff are written in professional business language. Abusive/inappropriate language will not be tolerated. 
  • Be a positive ambassador for the program and the college.

Course Outlines

Course outlines state the learning outcomes that will be covered during the course. Details about the evaluation method, the weighting of assessments, and any other specific criteria required to successfully complete the course are also listed on the course outline. Students are responsible for reviewing the outline and the requirements to pass each individual course. Evaluation requirements vary from course to course. The passing grade and specific course stipulations are listed under the evaluation section of the course outline.

Course outlines can be found in the Student Portal under the 'My Courses' tab by clicking on the magnifying glass icon beside the course, and are posted on eConestoga. Students are required to review the course outline to acquire the correct resources/textbooks (i.e. edition, volume, etc.).

Instructional Plans  

Instructional plans will be provided to students on eConestoga. All assessment dates and deadlines will be posted on the instructional plan, including assignments, tests/quizzes, midterms, presentations, etc. This information acts as a guide to the course and will include a course schedule, which may be subject to change by faculty.

Practices within the Online Classroom

Faculty responsibilities:

  • Provide to students at the start of each course an instructional plan, which indicates the due dates for all assessed items (assignments, tests, exams, case studies, presentations etc.) and the respective weighting of each item toward the student's final grade.
  • Return assessed items promptly and review with students – generally, students are not able to retain their tests/examinations/assignments and should review thoroughly at this time. It is the responsibility of the student to ask any questions regarding the assignment with the faculty member outside class time if required.
  • Respond to student requests for consultations to discuss performance or questions in respect to their coursework and assessed items.
  • Respond to student emails/voicemails within a 48-hour period during business hours.
  • Ensure course outcomes are covered in the assessment method.

Student responsibilities:

  • Participate in lectures, presentations, group work, field trips or other activities related to the course/program.
  • Adhere to all deadlines for assessed items, and write final exams as indicated on the schedule posted on the college webpage under 'Current Students'. Please note that the final exam schedule in the fall and winter semester runs from Monday to Saturday of the exam week.
  • Submit coursework in the requested format, described by the faculty member in the rubrics or guidelines, by the specified deadline.
  • Fully disclose and completely reference all sources used in submitted course assessments and not engage in plagiarism.
  • Advise faculty of circumstances that would prevent the completion of assessments, prior to the deadline, as outlined in the instructional plan and provide required documentation.
  • Check Conestoga email on a regular basis.

Research

Some courses have a research component, which may be college-based and/or in a host organization. Research must adhere to the highest level of ethical standards and is a reflection on Conestoga College. Faculty will provide more information relevant to the research requirements in the course. For further details regarding required referencing, please visit the Library Resource Centre.

Assignments

Each faculty member will inform students of their guidelines for submitting assignments. For example, a case study format may not be the same for all faculty. Each faculty member will inform students of their late submission policies. It is the responsibility of the student to be aware of the course requirements for each of their courses. If an extension of time is required, the student must make the request to the appropriate faculty member well in advance of the due date - 24 hours minimum. Approval of the request is at the discretion of the faculty member.

Grading

Students can access interim grades throughout the semester on eConestoga. Final grades are submitted by faculty, approved by the Chair and posted on the Student Portal within 3-5 business days after the final examination.

The following grading system will be employed by faculty in reporting student achievement to the registrar's office. Specific programs/courses may require different minimum standards of achievement.

The following applies to School of Business & Hospitality course grading:

  • The minimum passing grade for Career Development Practitioner graduate certificate courses is 65%, unless otherwise indicated on the course outline.
  • If a course has additional certification requirements outside of the college then the student must adhere to the passing grade for that certification.
  • If a course is repeated, the most recent grade will be used to compute the program GPA. However, both grades will show on the student's academic transcript.
  • If the first course taken is a failure and the same course is repeated and it is also a failure, only the most recent failure will be used in the calculation of their GPA.

Plagiarism

Plagiarism will not be tolerated. Please review Conestoga's Academic Integrity Policy and Procedure on plagiarism. Academic Integrity is expected and required of all Conestoga students. Students are responsible for personally maintaining control of their own work at all times, so that breaches of this policy are less likely to occur. Failure to maintain academic honesty will not be tolerated, and students found guilty in any way will be disciplined in accordance with the policy. The penalty levied for an academic offence is listed under the academic integrity procedure link above. Examples of plagiarism may include but are not limited to:

  • The work submitted or presented was done, in whole or in part, by an individual other than the one submitting or presenting the work.
  • Parts of the work are taken from another source without reference to the original author (i.e. copying a paragraph, a page, a sentence, and/or someone's ideas).
  • The whole work (i.e. case study, essay, business plan, etc.) is copied from another source or person.
  • A student submits or presents work in one course, which has also been submitted in another course, (even though it is the students original work) without the knowledge of/or prior agreement of the faculty involved.

While it is recognized that scholarly work often involves reference to the ideas, data and conclusions of other scholars, intellectual honesty requires that such references be explicitly and clearly noted.

Cheating gives an unfair advantage to the student over classmates and misrepresents that student's ability. There is a societal expectation that a standard has been met upon graduation and that the graduate is capable of meeting the expectations of the employing organization. 

Cheating harms the student's reputation and learning. Grades obtained in the completion of the student's program must reflect their achievement and demonstrate ethical behaviour. Any student who helps another student to cheat is just as guilty of cheating as the student they assisted. Unacceptable behaviours in these circumstances include, but are not limited to:

  • Using materials or electronic devices not authorized by the person giving the test.
  • Collaborating with another student during a test without permission.
  • Falsifications of an exam record or report.
  • Knowingly using, buying, selling, stealing or soliciting contents of an exam or any assignment.
  • Taking a test for another student or permitting another student to take a test for one's self.
  • Attempting to bribe a faculty member to obtain a passing grade, or better grade on an exam or course.

The penalties for all forms of plagiarism will be enforced as per the Conestoga College Academic Integrity Policy. Faculty may require assessments to be submitted to drop boxes which scan for plagiarism.

Academic Concerns during a Course

If a student has a concern regarding an assignment, lab, midterm, final exam, etc., the student must first meet with the faculty to discuss the situation. In cases where a satisfactory outcome is not achieved by the student, the student can contact the Coordinator. If further action is recommended by the Coordinator, a meeting will be arranged with the Chair.

Student Representation – Conestoga Students Inc. (CSI)

Conestoga Students Inc. (CSI) and Conestoga agree that a student has the right to invite a member of CSI to a student and/or faculty meeting provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

Academic Information

Academic/Student Services

Students are advised to seek academic assistance directly from their faculty or Coordinator if concerns arise. Students are also encouraged to access the various support services available that will enhance their learning experience at Conestoga College. For further academic and student assistance please review the links below:

Academic Dates

It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website. Students also have access to review their start/end date and the drop/refund deadlines through their Student Portal under the 'My Courses' tab. Students must hover their mouse over the calendar icon beside the course to see the dates.

Academic Standing Decision and Promotion

A student's academic achievement is based on the promotion guidelines established by the program. An academic standing decision is assigned by the Program Coordinator to the student record indicating progress, promotion, or graduation. These decisions are made at the end of each academic year, depending on the semester in which students start their program. The Program Coordinator is available to discuss academic standing, progress planning and eligibility to graduate.

A student who has previously withdrawn from the program (de-registered), upon re-application to the program will be placed in the appropriate level for the current program design. This can result in additional courses required for completion in the new program design.

Clearance of Failed Courses

There are a number of ways a student can work towards correcting failed course(s). It is recommended that students register in their failed courses as soon as possible. Students may be able to sign up and take one or more failed courses through Continuing Education; either online, or in a traditional classroom setting. Please consult with the Coordinator for an academic plan to clear failed courses.

Academic Probation

When a student is carrying three to four failed courses in the program in which they are registered, the student will be placed on academic probation at the end of an academic year. Students on academic probation will be monitored by the School of Business & Hospitality's Academic Advisor.

Students will remain on academic probation until all but two outstanding failures in their program have been cleared.  While on academic probation, the student must meet with their Coordinator prior to the beginning of each semester to establish an academic plan. This will provide better opportunities for the student to be successful. The student's timetable will be released once this meeting has occurred.

Students will continue to be on academic probation as long as they have more than two outstanding failed courses. If a student has five or more outstanding failed courses, they will be discontinued from full-time studies in their program.

Discontinuance

A student may be discontinued from the School of Business & Hospitality on either academic or behavioural grounds, as set out in the Student Guide. Discontinuance decisions on academic grounds are made at the end of each academic year. This will occur when a student has five or more outstanding failed courses in the program in which they are currently registered.

Re-admission to a Program

A student who has been discontinued on academic grounds, from the School of Business & Hospitality, will only be considered for re-admission into their program if:

  • The student has cleared all but two of the outstanding failures, or
  • The student has sat out for one academic year, or
  • The student is within one academic year of completing their program.

Once the student has met at least one of the above criteria, then the student must re-apply to the program. If the student is re-applying to year one, level one, they must apply through Ontario College Application System, OCAS.  If the student is re-applying to level 2 or beyond, they must submit a completed Conestoga College program application form to the registrar's office and pay the application fee. However, in the event the student has two or more outstanding failures and returns after sitting out for a minimum of one academic year, the student will return to their program on academic probation. Students are strongly encouraged to clear their failed courses first.

Students do not need to clear failed courses that are not part of their current program design. Those courses are not counted towards the maximum number of failures that the student is allowed to carry.

Re-admission to a program is not automatic. In all cases, re-admission to programs in the School of Business & Hospitality will be at the discretion of the Chair/Dean of the School and the Program Coordinator.

Students who have been discontinued from the School of Business & Hospitality must meet with the Coordinator to discuss the student's plan to return to full-time studies. An academic plan will be prepared and a learning contract will be completed before the student's application for re-admission will be considered.

College-wide Academic Policies and Procedures

College Policies and Procedures

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". Students are advised to review and comply with all policies and procedures, including the following:

  • Academic Disputes, Resolution and Appeal Policy & Procedure
  • Academic Integrity Policy & Violation of Academic Integrity Procedure
  • Academic Recognition Policy
  • Academic Credential Procedure
  • Clearance of Academic Deficiency Policy & Procedure
  • Co-operative Education Policy
  • Discontinuance Policy & Procedure
  • Eligibility to Participate in Co-op Work Terms Policy & Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Graduation Requirements and Convocation Procedure
  • Honours Policy & Procedure
  • Program  Withdrawal  and Refund Procedure
  • Student Code of Conduct Policy
  • Student Concerns Policy & Procedure
  • Student Fee Invoicing and Payment Procedure
  • Student Fees Policy
  • Student Feedback Policy

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.

General Education / Breadth Electives
School of Liberal Studies

The purpose of General Education and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed both professionally and in their own personal lives. Working collaboratively with your program, General Education and Degree Breadth courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at www.conestogac.on.ca/electives.

Credit Transfer

Conestoga recognizes that students may have a variety of previous experiences and formal education that may allow them to enter a program at an advanced level or provide for an exemption. Credit Transfers can be achieved through advanced standing, and individual course exemptions. A student who believes they have already earned academic credit from a recognized post-secondary institution for specific course(s) at Conestoga may request transfer of credit. Questions regarding Credit Transfer may be sent to CreditTransfer@conestogac.on.ca. The Credit Transfer Policy and Procedure are posted on the college website. 

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, education (informal/formal), non-formal learning or other life experiences. Prior learning must be measured to meet the required course outcomes and grading standards. PLAR cannot be used by registered Conestoga students to clear academic deficiencies, to improve grades or to obtain admission into a program. Questions regarding PLAR may be sent to CreditTransfer@conestogac.on.ca. The Prior Learning Assessment and Recognition Policy and Procedure are posted on the college website.

Program Transfer

Students who would like to change programs within the School of Business & Hospitality may do so by completing and submitting an OCAS application if applying to level 1 of a program or by completing a program application form if applying to level 2 or beyond . Prior to completing the program application form, it is recommended that the student meet with the Program Coordinator. If considering transferring to a program outside the School of Business & Hospitality, students may want to discuss options with a Career Advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.

Adding Courses

Students can add courses to their daytime schedule under the 'My Courses' tab in their Student Portal. Continuing Education and Ontario Learn courses are not included in student full-time fees. Students wishing to take these part-time courses are required to pay the full fee for the individual course(s). Students can add these courses under the 'Browse Continuing Education' tab in their Student Portal.

Dropping Courses

Students should consult their faculty/Coordinator prior to dropping a course on the Student Portal. Dropped courses will appear as "W" (withdrawal) on transcripts if the student withdraws before the deadline date. If the course is dropped after the deadline, the student will receive an "F" (fail) on their transcript.

Students can drop a course on their own from the Student Portal, under the 'My Courses' tab. Students are able to drop all courses but the last one on their own, as that would be considered withdrawing from the program.

Withdrawal from Program

Withdrawal from a program can be completed by filling out a withdrawal form and submitting it to the registrar's office. It is advised that a student meet with their Coordinator prior to submitting the form. Deadlines for withdrawing from a program, with/without an academic penalty or with/without a refund, are posted on the Student Portal, under the 'My Courses' tab. Students must hover their mouse over the calendar icon beside the course to see the start/end date and the drop/refund deadlines.

Graduation

Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op/work placements if applicable. Students need to inform the registrar's office if they are attending graduation through their Student Portal. Convocation ceremonies are held in June and November of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the regular scheduled completion date are required to fill out an application to graduate form and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.

Student Feedback

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Advanced Education and Skills Development (MAESD). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations.  After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.

Safety Information

Services Offered

Security Services provides 24-hour security at the Doon, Cambridge and Waterloo campuses and day, evening and 24-hour weekend security at the Guelph campus. Assistance is also available to students and staff at the Stratford, Ingersoll and LINC campuses by calling the Doon campus. The following are a list of services that are offered through the Security Services at Conestoga:

  • First Aid: for any major or minor physical or medical needs
  • Lost and Found
  • Parking: sales, assistance and enforcement
  • Information/Education: for home security audits, self-defense, anti-theft precautions and basic personal safety
  • Personal and college Safety concerns
  • Any issues to do with Lockers
  • Walk Safe: provides escorts for faculty, staff, and students to any areas on campus, residence, and homes in the near vicinity
  • Emergency Phones: located in strategic areas around the college providing a direct link to Security Services
  • Security: at events on campus including any CSI pub night and Convocation Ceremonies

Basic Safety

Theft, tampering, loss and/or destruction of college equipment is a serious offence. Theft of personal or college equipment should be reported to security services immediately. Students found stealing or tampering with college property will be dealt with under the student code of conduct and may also face criminal charges.

After Hours Access Policy

Conestoga College recognizes that in some programs of study, students may require after-hours access to classrooms, shops, labs and studios. The college maintains this after-hours access in accordance with the academic needs of individual programs. This privilege requires that students follow established guidelines, rules and regulations to ensure safety and security of person and property. The regular hours of operation of the Doon Campus are from 7:00 a.m. to 11:00 p.m., Monday-Sunday. Please contact Security Services for further details regarding after-hours access.

Parking

Paid parking is in effect at all Conestoga Campus locations. Pay and Display machines are available for purchase of daily parking passes in Lots 11, 10, 9, 6 and 1. Enforcement by Kitchener By-law officers is conducted daily, so please ensure the proper parking permit/pass is displayed to avoid a parking ticket infraction. Parking is free all day on Saturday and Sunday and after 4:00 p.m. Monday – Friday. If additional information is required please contact Parking or Security Services.

Program Handbook Revision Log

Revision Date        

  • June 2017
  • June 2016
  • June 2015
  • June 2014

Accommodation Disclaimer

Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility Services are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility Services please drop in or visit our website.

We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.