2017/18 Program Handbook
Program Code: 1009
School of Engineering and Information Technology
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.
Welcome to the School of Engineering and Information Technology
Conestoga offers a full range of engineering and information technology programs to suit your interests and career aspirations. Within these there are one year certificate (both foundational and post-diploma), two and three year diploma, and four year bachelor's degree programs. Pathways exist within these allowing for students to reach their full potential.
All of our programs incorporate active learning that may include project-based learning, co-operative education, case studies and capstone projects. Active learning allows students to apply theory to practice during their studies and results in a graduate who is better prepared for the real work world. Employers like this, which is why the School of Engineering & Information Technology has a history of excellent graduate and co-op placement rates.
Julia Biedermann, PhD, PEng
Program Administration and Faculty
Executive Dean – Engineering–Technology–Trades
Julia Biedermann, PhD, P.Eng.
A2205-4 - Cambridge Campus
519-748-5220 ext. 3212
Administrative Assistant to Executive Dean:
A2205 – Cambridge Campus
519-748-5220 ext. 4573
Doon, W3 (Woodworking Building)
519-748-5220 ext. 3251
Administrative Assistant to Program Chair:
Doon, W3 (Woodworking Building)
519-748-5220 ext. 3214
Program Co-ordinator Contact Information (CPA/CP)
519 748 5220 ext. 3253
Program Co-ordinator Contact Information (ITID/CAD/CAS)
519 748 5220 ext. 3862
Program Co-ordinator Contact Information (MSD)
519 748 5220 ext. 3309
Sabbir Ahmed - firstname.lastname@example.org
Steve Hendrikse- email@example.com
John Mckay - firstname.lastname@example.org
Glenn Paulley - email@example.com
Meyer Tanuan - firstname.lastname@example.org
David Turton - email@example.com
In addition to the core complement of your full-time program faculty, other faculty will work with you for the duration of this program. These include faculty from other Schools for breadth and/or general education courses, as well as faculty with particular expertise in specific areas of program focus.
Contact information for this faculty will typically be provided on the first day of related courses.
Please check the Conestoga College website for Information Technology program descriptions.
Students can find their program design on the Student Portal by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.
Program outcomes are developed with the expectations and requirements of external regulatory/accrediting bodies and consultation with Program Advisory Committees (PACs) and related industry experts. These outcomes are coordinated and articulated in a manner designed to result in the achievement by of sets of specified learning attributes.
Please check the Conestoga College website for Information Technology program outcomes. They are located on the left side navigation bar of the individual program pages.
Academic Promotion Decisions
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
Note #1 The Special Timetable Rules for these programs are as follows:
a) With respect to scheduling courses, priority must be given to courses failed or missed in the previous semesters.
b) New courses may be taken if there are no timetable conflicts and the necessary prerequisites have been attained.
c) A student on academic probation will be limited to taking one course less than the full term load, including failures and missed courses.
d) The maximum number of times that a course may be attempted is 3. The third failure will result in being discontinued. Re-entry into an IT program will be at the discretion of the Chair.
A discontinued student may apply to return as a part time student in the program for a one-year period. If accepted, a maximum of 3 failed and/or missed courses can be taken per term, including any general education courses, over a one-year period that the student is part time in the program. If the part time student obtains a passing grade in all their courses over the one-year period, they can apply for readmission as a full time student.
Discontinued students cannot graduate from this program without first applying and being granted re-admission to the program. Readmission requires successful completion of all failed courses as a part time student.
The faculty reserves the right to modify the implementation of the above, in individual cases, due to extenuating circumstances.
Clearance of Academic Deficiency
Where a student is assigned an "Incomplete" in a course, the requirements for clearing the incomplete will be communicated to the student by the faculty responsible for the course.
Courses may only be taken where the student has the necessary pre-requisites, as defined in the Program Design.
Students may be allowed to take a supplemental if all of the following criteria are met:
With respect to the failed course(s), the student:
- Must have a minimum 50% average, including assignments.
- Must have maintained regular attendance in the course(s) failed with a minimum of 75% attendance in all scheduled classes and labs.
- Must have submitted all of the assignments.
- Must have passed at least one scheduled test.
If successful, the failing grade can be upgraded only to the minimal passing grade of 55%.
Please check the Conestoga College website for Conestoga policies.
Please check the Conestoga College website for policies.
Please check the Conestoga College website for Conestoga policies.
Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op work terms if applicable. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate. Students must complete all courses within a 6-year period or at the coordinators discretion.
Students considering withdrawing from a program should meet with their program coordinator/academic advisor prior to withdrawing. In order to formally withdraw from a program, the student must complete the Program Withdrawal form and submit it to the Registrar's Office. Deadlines for withdrawing from a program with/without an academic penalty or with/without a refund are posted on the website under Academic Dates.
Academic assistance is available to students through a variety of avenues. The program coordinator/academic advisor and faculty can advise students on specific program and course information such as adding/dropping courses, special timetabling, etc. Access the Conestoga website for assistance provided through Accessibility Services. Access the Learning Commons website for detailed information on the academic services they provide, including Learning Skills, Peer Services, Math and Writing assistance.
Program start and end dates, holidays and deadlines for course add/drop, withdrawal and refunds are located in your Student Portal. Course changes (add/dropping may also be made through the Student Portal under the "My Courses" tab.
Reporting of Absences
If you will not be present for scheduled assignments, tests, exams, labs, quizzes, practical skill evaluations, or any other work that contributes toward your final mark in the course, as indicated by your professor.
For your own reference, you may also record your absence when there is no evaluation. Your student portal would then provide a list of all absences from scheduled classes. However, please note that only an absence from a scheduled evaluation contributing to a final course grade is required.
For instructions on how to use the portal see Notification Procedure for Absence from Evaluations – Process. If you are unable to record your absence on the portal, you must phone the professor or your School, PRIOR to the start of the assessed activity.
We as faculty recognize that from time to time students may be absent from the program. If you are required to be absent from an evaluation (ex., quiz/test/exam, lab), or group presentation, or are not able to meet a submission deadline (ex., assignment, project, report), then you are to follow the procedure described below:
1) The student must notify the professor PRIOR to the start of an evaluation (as defined above) or PRIOR to the submission date for an assignment, project, or report. Notification can be made by the professor's voice mail or email.
2) The student must obtain medical documentation (i.e., doctor's note) and have it signed by the student's physician.
3) The student must submit the medical documentation to the professor PRIOR to returning to class and discuss the opportunity to make up any missed evaluations and submission deadlines.
- In the event a student is absent for an extended period of time (more than five consecutive days), the student will be required to submit medical documentation (i.e., doctor's note) signed by the student's physician and meet with the program Coordinator and/or program Chair to discuss the opportunity to make up any missed evaluations and submission deadlines.
- Failure to provide PRIOR notification regarding an absence will result in a mark of ZERO for that particular evaluation or submission.
- It is the student's responsibility to contact the professor immediately upon their return and provide the proper documentation as stated.
The faculty reserve the right to modify the implementation of the above program Standards & procedures, in individual cases, due to extenuating circumstances.
Frequently Asked Questions
When do I need to let my professor know if I am going to be absent from an evaluation (theory test, quiz, examination, major lab or practical skills evaluation, group presentation) or I am not going to be able to meet a submission deadline for an assignment?
You must notify your professor/instructor PRIOR to the start of the scheduled time, in which the assessed activity is due or taking place. Failure to provide prior notice regarding your absence will result in a mark of "0" for that assessed activity.
What documentation do I need to provide when I am absent for an evaluation? PROGRAM SPECIFIC PROCEDURES: The document required varies among the different programs at Conestoga. This may be due to industry and/or professional requirements if you are absent for an evaluation. In addition, you should also speak with your Program Coordinator about what is expected if you will be absent for more than five days' even if no evaluations are involved.
One out of three must be selected:
- Doctors' note
- Court note
- Document note
It is the responsibility of the student to ensure understands what is required when absent from class.
Notification Procedure absences from evaluations – Process: To record your absence, Log into the student portal and click on the Absences tab.. Review the instructions and answer the question that indicates you will be absent from class on a day that has an evaluation. Continue to follow the on-line process.
Once you have agreed to the conditions, you will receive a confirmation email that your absence has been recorded.
Your professor will be aware of your absence from an evaluation by your lack of attendance in class, and because you have entered your absence using the online Absence Recording System on the student portal.
You must record your absence PRIOR to the start of class in which the evaluation occurs. Failure to do so may result in you being denied the opportunity to complete the task being evaluated.
You must notify your professor/instructor by email or phone PRIOR to the start of the scheduled time, in which the assessed activity is due or taking place. Failure to provide prior notice regarding your absence will result in a mark of "0" for that assessed activity.
The Absence Reporting System shows you as being absent for that day, starting from the time that you record your absence. (For example if you record your absence for that day at 11:00 a.m. the system will show you as being absent for all classes starting after 11: a.m. that day. If you are then going to be present again for some later class, you will need to bring your presence to the attention of your Professor in that later class.)
The earliest that you may record your absence for a particular day is after 8:00 p.m. on the preceding day. Failure to report your absence from an Evaluation on the portal will result in a mark of zero being assigned for that Evaluation.
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Financial Aid and Student Awards Office on Conestoga's website.
Communication - School Standard
Conestoga College and eConestoga student email accounts are used to communicate with students. Students are expected to regularly check their student email accounts. Faculty will not respond to emails from non-Conestoga email addresses.
Course Changes (Adding/Dropping)
Students can find their program design on the Student Portal by following the steps below:
- Log in to Student Portal.
- Click on 'My Courses' tab.
- Scroll over the icons to the right of individual course listings.
It is strongly recommended that students consult the Program Assistant prior to dropping a course.
- If a course withdrawal is processed prior to the deadline date, a dropped course will be recorded as a "W" (withdrawal) on the transcript.
- If a course withdrawal is processed after the deadline, an "F" (fail) will be recorded on the transcript.
Continuing Education and OntarioLearn courses are not included in student full-time fees. Students wishing to take these part-time courses are required to pay the full fee for the individual course(s). Students may add these or other courses under the 'Browse Continuing Education' tab in their Student Portal.
Applying to the Co-op Stream:
All applicants apply to the non co-op program. Students will be informed of the application deadline and process. Labour market conditions determine co-op seats in optional co-op programs. Every student who meets academic eligibility requirements may not be admitted to the co-op stream.
To be considered for the co-op stream, students in:
- Computer Application Security 1476C and Mobile Solutions Development 1415C must achieve a minimum overall SWA of 3.75 (80% session weighted average) in Level 1 with no failed or dropped courses
- Computer Applications Development 0066C must achieve a minimum overall SWA of 3.5 (75% session weighted average) in Level 1 with no failed or dropped courses
- Computer Programmer/Analyst 0057C and IT Innovation and Design 0040C must achieve a minimum overall 3.5 (75%) weighted average in Year 1 with a maximum one dropped or failed course during the first year
To participate in a co-op work term, students must:
- Successfully complete the Co-op and Career Preparation course (CDEV1020). Students who fail Co-op and Career Preparation will not be permitted to search for co-op employment nor will they be able to participate in a co-op work term. Students who fail the course more than twice will not be permitted to continue in their co-op program (exceptions may be granted for degrees).
- Be enrolled full-time (full-time = 70% of the hours, or 66 2/3 % of the courses in the current session/level of the Program Design.) Exceptions will apply to those students who have been granted special timetabling based on formal identification of barriers or challenges for which accommodation is required. Academic eligibility requirements must still be met prior to being granted access to seek a co-op work term.
- Must have successfully completed all but two core courses, according to the program design, by the eligibility term prior to any given work term (regardless of the level the student was placed in advanced standing).
- Students (even those on special timetables) will not be permitted to complete a co-op work term until conditions above are met and all but two core course deficiencies, according to the program design, are cleared.
- Co-op work terms may need to be re-sequenced to allow academic deficiencies to be cleared or in the event a student changes cohorts (i.e. graduation is delayed by one year or more). Students may not repeat a passed work term.
- Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term.
- Academic eligibility for a co-op work term is based on the term that occurs two terms prior to any work term. If this term is also a co-op work term, then work term eligibility will be based on the student's achievement during the preceding academic term.
- In the case of back to back work terms eligibility to participate in consecutive work terms will be granted upon approval to participate in the initial work term.
- Where two or more work terms occur back to back, should a student fail to achieve academic eligibility for the first work term, their eligibility for the second work term will be based on the term that occurs two terms prior to the second work term.
- Students may only fail/defer one work term regardless of the reason(s).
- Students who do not successfully complete their deferred work term will be removed from the co-op stream.
- Since only one work term may be failed/deferred regardless of the reason(s), should a subsequent work term be missed/failed/unsecured (not successfully completed for any reason) the student will be immediately removed from the co-op stream.
- Students who are discontinued are not eligible for co-op work terms.
- To be eligible for a co-op work term, students in Computer Programmer/Analyst 0057C and IT Innovation and Design 0040C are required to achieve a minimum 3.5 SWA (75% session weighted average) during the term that occurs two terms prior to the co-op work term with no dropped or failed courses.
For additional information please refer to the Co-op Policies, Procedures and Support Handbook found by:
- Login to MyCareer
- Select Co-op
- Select Co-op Resources
- Select Co-op Policies
- Select Co-operative Education Policies and Procedures for Students
- The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
- Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.
Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions.To ensure your credits are eligible for transfer, please contact our Credit Transfer Office. The Credit Transfer Policy and Procedure are available on the college website. For more information, visit the Credit Transfer & PLAR page.
Evaluations (deadlines, tests and examinations)
In order to successfully complete this course the student is required to meet the following evaluation criteria. (example only)
MidTerm 30 %
Final 30 %
Assignments 40 %
100 % (% is subject to change)
To encourage attendance, there may be in-class (or demo) assignments some weeks. In-class assignments will only be accepted from students who are present, arrive on time, and do not leave early.
Assignment Program Standard
Assignment requirements, weighting, deadlines, etc., will be specified by the faculty in each course. See also the Attendance Program Standard.
Missed Work or Classes
Refer to Attendance Program Standard and any requirements specified by the faculty in each course.
Test and Examination Program Standard
Test requirements, weighting, dates, etc., will be specified by the faculty in each course. See also the Attendance Program Standard
General Education Electives
In all 3 year programs, you are required to complete 3 General Education (Gen Ed) courses. If unsure ask your coordinator. Gen Ed courses can either be included as a specified course in your program and must take when scheduled by the program or they can be elective courses chosen by the student in the academic term indicated by the program design. These elective Gen Ed course requirements are listed at the bottom of each student's progress report, which is found on the Student Portal. The progress report indicates the level/semester and the minimum hours that are required for the program. Students are responsible for adding the elective Gen Ed course into their schedule, during the designated semester. Eligible courses are approved and posted each semester on the college website. Visit Current Students | Conestoga College and click on 'Announcements'. For additional information regarding Gen Ed courses, please contact the School of Liberal Studies.
Prior Learning Assessment and Recognition (PLAR)
Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, education (informal/ formal), non-formal learning or other life experiences. Prior learning must be measured to meet the required course outcomes and grading standards. This policy applies to candidates who wish to earn academic credit for a course in acknowledgement of significant life and work experience. PLAR is not to be used by registered Conestoga students for the clearance of academic deficiencies and/or to improve grades.
Students must be at least 19 years of age or have an Ontario Secondary School Diploma (or equivalent) to be eligible to apply for PLAR.
Program Advisory Committee
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers. The coordinator will decide which students will represent years one and two. The student representatives are expected to attend the meetings. Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional, dress in business attire and engage in discussions.
Prior to transferring to another program, it is recommended that the student meet with the program coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a program application form to the registrar's office. If considering transferring to a program outside the school in which they are currently enrolled, students may want to discuss options with a career advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met. Additional information for career or academic advising is available from faculty, program coordinators or career advisors in the Welcome Centre or on the Conestoga website.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Advanced Education and Skills Development (MAESD). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations. After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.
After Hours Access
Conestoga hours of operation are 7:00 a.m. to 11:00 p.m. Conestoga recognizes that in some programs of study, students may require after-hours access to classrooms and labs. After-hours access is maintained in accordance with the academic needs of individual programs. The after-hours access is a privilege, not a right.
If after-hours access is required, faculty must contact security in advance, with the student(s) name, ID number, and program information, along with signed paperwork approving access. The student must follow these guidelines:
- Be in the designated room with another approved person
- Inform security immediately of any out-of-the normal situations
- Have student identification card available
- Notify security upon departure
- Not move furniture
Refer to the Student Guide for more information.
For general inquiries, contact Security Services at:
Cambridge (Fountain Street): Main Foyer, 519-748-5220, ext. 3357
Doon (Kitchener): Main Building, Room 2B10-6, 519-748-5220, ext. 3357
Guelph: Room A5, 519-824-9390, ext. 3357
Waterloo: Room 1B02, 519-885-0300, ext. 3357
Safety and Security Services provides 24-hour security at the Doon (Kitchener), Waterloo and Cambridge (Fountain Street) campuses, and daytime/evening/weekend security at the Guelph campus. Concerns or offences may be reported to Safety and Security Services.
Emergency Number While on Campus: ext. 5555 - for all medical, fire situations, and police assistance from all campuses (Cambridge [Fountain Street], Doon [Kitchener], Guelph, Waterloo, and Stratford).
Safety and Security Services provides the following services: first aid, personal safety education/plans, general information, emergency response, investigations, self defense training, mobile and bike patrol, crime prevention education, parking - sales, assistance and enforcement, security at residence and campus events.
Emergency phones and alarm systems emergency phones are available throughout the Cambridge (Fountain Street) and Doon (Kitchener) campuses.
Check out our new Mobile Safety App available free for download on any phone system.
For more information on emergency response and what to do, go to the Security Services webpage.
Refer to your Student Guide for Conestoga's Safety and Security services and procedures.
Note: Students may be required to sign a Conestoga College ITAL (CCITAL) Acknowledgment of Safety Training and Responsibilities Form depending on program requirements.
Emergency Telephone Messages
It may be necessary for family members to contact a student in an emergency situation. Family members need to know the student number, program name, school, and campus the student is registered in, to aid Security in locating the student. This information will be required when the family member calls. Please have family members contact Security directly at 519-748-5220, ext. 3357 - only if it is an emergency.
- Academic Dispute and Resolution Policy & Procedure
- Academic Integrity Policy & Violation of Academic Integrity Procedure
- Academic Recognition Policy
- Academic Credential Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Co-operative Education Policy
- Discontinuance Policy & Procedure
- Eligibility to Participate in Co-op Work Terms Policy & Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Graduation Requirements and Convocation Procedure
- Honours Policy & Procedure
- Program Withdrawal and Refund Procedure
- Student Code of Conduct Policy
- Student Concerns and Issues Policy & Procedure
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Feedback Policy
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.
General Education / Breadth Electives
School of Liberal Studies
The purpose of General Education and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed both professionally and in their own personal lives. Working collaboratively with your program, General Education and Degree Breadth courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.
All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.
More information on these courses can be found at www.conestogac.on.ca/electives.
Date: June 26, 2017
Type of Revision: Annual updates
Date: June 23, 2016
Type of Revision: Annual updates
Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.
The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility Services are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility Services please drop in or visit our website.
We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.