Applied Health Information Science
2017/18 Program Handbook
Program Code: 1131C
School of Health & Life Sciences and Community Services
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.
To the School of Health & Life Sciences and Community Services
Your Bridge to Practice
What Can This Mean For You?
- The opportunity to begin, today, to become the professional you aspire to be.
- The opportunity to learn in life-like settings and with real-life scenarios, rehearsing for the day when you will be in these real-life situations.
- A unique inter-professional opportunity, given the number of different disciplines in the school. You will learn with, about and from your future colleagues.
- An opportunity to take advantage of the state-of-the-art facilities, social and study spaces in our Cowan Health Sciences Centre, as well as other unique learning resources such as the Motz Emergency Service Bays in the Regional of Waterloo Paramedic Services Station and the Child Development Centre (Doon Campus), or the WeConnect Agora and Simulation Centre (Living Classroom at University Gates).
- Your goal of being viewed by employers as a "preferred graduate" is up to you; your professors, support staff, administrative staff and college services look forward to supporting you as you journey from day one to your graduation.
1. Use MyConestoga to Connect To:
Your Conestoga Email: (e.g. John Smith, Student Number 1234567, email@example.com)
- This is the official communication vehicle regarding your academic requirements. Communication with Faculty/staff should only be through your Conestoga email account. Communication through other accounts may not be responded to. Check it regularly and respond as requested.
- This is your resource for all course-based program information and course-based communication with your faculty.
- Make eConestoga your partner in learning; this is your guide to all course activity.
- Only course logistics should be communicated through eConestoga, all other email communication should be done through your Conestoga email.
- Find your final grade information, college tuition invoices, class schedules and absence reporting.
Practicum Health Requirements: (Go to "Services" and find "Practicum Services Link")
- Keep track of your requirements on an ongoing basis; check that they are complete to allow you to go on your practicum (if applicable).
2. Know and Plan Around Your Academic Schedule With Your Family
- Your schedule has been planned with many people and multiple considerations in mind.
- Classes are typically scheduled from 8:00 a.m. to 6:00 p.m. (Note: times for practicums follow work place schedules).
The Academic Year has critical dates: Please plan around these dates to ensure you are here when you need to be--including the potential need to be present for the two weeks after the semester ends if you might need to complete supplemental work to allow you to continue to the next semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the website. Course changes (add/dropping) may also be made through the Student Portal under the "My Courses" tab.
|Fall 2017||Dates||Winter 2018||Dates|
|Fall Orientation Week||Aug. 28 – Sept. 1||Winter Orientation||January 4|
|Fall Semester Classes Start||September 5||Winter Semester Classes Start||January 8|
|Student Success Week||Oct. 23-27||Student Success Week||Feb. 26-Mar. 2|
|Last Week of Semester||December 11-15*||Last Week of Semester||April 16-20*|
|Intersession (no classes)||Dec. 18- Jan. 3/18||Intersession (no classes)||April 23-May 4|
|*Programs with exams outside this time will be notified by the academic area.|
3. Be the Professional You Wish To Become - From Day One
Civility, respect and professional behaviours will be key in the quality of your learning experience—and a future employer's first and lasting impression.
Professional Dress & Conduct: See Professional Conduct section for professionalism expectations for your program. The college's Student Guide sets out Student Code of Conduct for our community at Conestoga.
Pre-practicum Health Requirements: Pay attention to the deadlines listed on your documents. Complete as required; without these, you will not be able to progress to your practicum and your program completion will be in jeopardy.
Social Media: Use responsibly. See Standards of Conduct section of the Handbook.
4. Attend To Enhance Success
Attendance Expectations: Attendance for class, labs and practicum supports student learning and your experience as a future professional. See attendance and student success strategies section in the handbook.
Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See attendance for evaluation section in the handbook.
Request for Accommodation for Religious Holidays: Request must be submitted to your Program Coordinator as per course schedule. See Religious Holidays sections in the Program Handbook.
5. Take Responsibility for Your Academic Status
Student Records: If you have questions about your student record, academic status and or program withdrawals, speak to your Program Coordinator.
Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Please refer to the Student Guide for more information.
Student Forms: To access forms go to the Student Forms page.
Academic Policies & Procedures: May be found under Policies and Procedures.
Student Affairs Policies & Procedures: May be found at the Student Affairs page.
1. Your Teaching Team
Appointments: Making appointments (in person, by phone, email) helps to ensure your desired resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team (contact information in Relationships Section of the Handbook)
2. Counselling and Services for Personal Needs
College Counselling: Professionally-trained counsellors can help you achieve your educational goals—for such common support as stress management, anxiety, depression, transition issues, family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly if academic or personal problems stand in the way of your college success. To make an appointment, visit or call Doon-Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 a.m. to 4:30 p.m.. Check the counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small. Call 1-866-925-5454.
Conestoga Security: Provides a safe and secure work and learning environment. Call 519-748-5220 ext. 3357. Refer to the Student Guide for Conestoga's Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga students.
Health Services: Your family doctor on campus. Check out the services that they offer on their website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 a.m. to 4:00 p.m.A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom and computer labs.
3. Accessibility Services
Students with Documented Disabilities are encouraged to book an appointment with Accessibility Services to access accommodations –early in your program. Disability-related documentation will be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities: Adaptive Aids are arranged through Accessibility Services; handicapped–accessible washrooms are located throughout the campus. Contact the Adaptive Technology Lab for more information on adaptive technology aids.
4. Student Study Spaces and General Supports
Cowan Health Sciences Centre (F-wing)
Student Lounge Space: Enjoy seats on each of the three floors. Plugs for laptops and charging stations are located throughout these areas.
Student Meeting Room Space: There is both formal and informal student study space available for use within the Cowan Health Sciences Centre. For more information on the availability of this space, please go to the Interprofessional Resources Office (2F16).
General Access Computers and printers are located in two areas:
- 1st Floor—in the student lounge area with photocopier
- 2nd Floor—at the Customer Service Desk and kiosk area
Open Access Lab, 2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is open from 8:00am-4:00pm. Book with an Open Access Staff.
Lockers are available with your tuition; important to store your extra clothes and books, etc. so that you can be at your professional best in the lab. Learn how to obtain a locker.
Information Technology: IT Service Desk—1E12 (provides supports & general assistance with college-related needs such as Email, Network accounts, connectivity & wireless printing. Go to the Web IT Service Desk for more information.
5. Services for Students
Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for more information.
International Education Office: Check out the International Education Office for services available to you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math, Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards, bursaries, and scholarships apply early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source of help to look for summer jobs or future careers and gain help preparing your resume. Check out the Co-op and Career Services site for more information.
Dear Applied Health Information Science Program Students,
Welcome to the Program! We recognize you have worked hard to achieve successful admittance to this program and we are glad that you are here.
Health Information Sciences is an exciting and growing field with incredible importance to the scientific community. At Conestoga College you will gain valuable skills and knowledge that will prepare you to become successful contributors to this growing field. We are excited to have you on board and look forward to working with you to achieve your goals.
This handbook has been prepared to provide further information about academic standards, regulations, procedures and processes specific to the Applied Health Information Science Program. Please note that general information about the College can be found in the Conestoga College Student Guide, which applies to all students regardless of program. You will receive a copy of this upon Registration. Please take time to familiarize yourself with the contents of this handbook. This is the responsibility of each student. If there is anything within this guide that you do not understand, please ask the faculty, Program Coordinator, or Chair for an explanation.
Use this manual as your guide and continuous reference as you proceed through the program. The Health Information Sciences faculty will refer to the handbook often, but the responsibility for knowing the program standards is ultimately yours.
We are here to help you successfully complete this program. Should you experience difficulty, or need assistance in any area of your studies, please come and speak with us. We will do all we can to provide you with the necessary skills and support to do your best and achieve your goal of becoming a valued graduate of the Applied Health Information Science Program.
All the very best to you in your studies.
James Humphreys (Executive Dean, Health & Life Sciences and Community Services),
Curt Monk (Chair, Informatics and Life Sciences),
Health Information Sciences Coordinator / Faculty
This four-year co-op Bachelor of Applied Health Information Science (BAHIS) degree program is for individuals who want to have an impact on the health-care system at a broad conceptual and strategic level. The health-care industry is continually challenging us with new issues and problems.
- How can we shorten wait times in emergency rooms?
- How can a patient in an isolated community get the same expert care as a patient in an urban, state-of-the-art hospital?
- How can a patient's records, currently kept with a family doctor, be available to a hospital half way around the world when a medical emergency occurs?
Conestoga's Applied Health Information Science degree is Canada's only four-year undergraduate degree program to be accredited by the Canadian Health Information Management Association (CHIMA). As a result of the accreditation, graduates of the BAHIS program will be eligible to challenge the national certification examination and enter the field of Health Information Management (HIM) as certified professionals.
Our BAHIS degree program provides students with the knowledge and skills in health informatics and information management to enable them to make a difference in healthcare. As health informaticians, graduates contribute to the quality of care that people receive by providing essential information to both individuals receiving care and to health-care professionals. He/she also helps to ensure the best use of health-care resources by facilitating the tracking of health-care services and the evaluation of better ways to provide service. He/she can contribute to improving the usefulness of new e-health software within health-care organizations.
Conestoga is one of only two post-secondary institutions offering this degree in Canada. This field needs qualified graduates - the Canadian government indicates it could use 2,000 health informaticians right now. Our BAHIS degree will put graduates at the leading edge of technology and innovation.
Students are, "The embodiment of incredible possibilities. I see imaginatively what they might become if they choose. I may [by teaching] invite them to activate possibilities they may not have envisioned" (Jourard, 1971).
As faculty, we believe that students deserve to be treated with respect. As a student, it is important that you understand that you are capable of success, and that we want to help you to succeed.
We believe that adults benefit greatly from a safe, nurturing classroom and a teacher who truly cares about their success. Caring about student success means that teachers should acknowledge different learning styles and interests.
We understand that you are working hard to achieve your goal of becoming a health information and informatics professional. Because of this, we aim to engage you with material and skills that you can immediately relate to a job, an interest, or prior knowledge. As faculty, we believe that if we are not pointing out connections to our learners, than it will be difficult to engage and motivate our students.
Conestoga College's Applied Health Information Science Program incorporates the above philosophy into our program by:
- Accommodating individual situations, as appropriate for emerging adult learners
- Encouraging and expecting students to develop behaviours necessary in the workforce and in the profession, including: responsibility for self and one's own actions, honesty, integrity, and punctuality
- Designing courses and lab experiences to support students in constructing knowledge about the field of health information and informatics in meaningful ways
- Providing a variety of learning experiences, and by using a variety of evaluation methods
- Supporting the integration of theory and practice
- Engaging students actively in their learning process
- Recognizing and appreciating the different styles and approaches to learning that an emerging adult learner may use/exhibit (multiple intelligences)
- Building on previous successes in order to enhance confidence of the student as a learner
Successful completion of this program will enable the graduate to:
- Manage patient care and administrative information systems that include data archiving, retrieval, programming, report generation, and interfacing such systems with the hospitals, community health agencies and offices of health professionals
- Ensure the ongoing efficient operation and evolution of core computer functions and networks in a variety of health care settings
- Apply problem-solving skills to priorities for health information sciences in order to ensure high quality and safety of patient care
- Analyze, diagnose, and resolve technical issues associated with information systems in health care organizations
- Integrate the knowledge of the health care delivery system into functionality of health information systems
- Understand the following health science concepts and their importance for developing health care information systems: health and medical terminology, anatomy and physiology, pathology, diagnosis, prevention and treatment of diseases
- Apply the concepts of organizational culture, human relations, and leadership to the development and enhancement of multidisciplinary teams
- Communicate effectively with members of a health care team
- Apply the principles and skills of business administration and leadership
- Apply psychosocial, economic and environmental concepts and values
- Adhere to professional, ethical and legal codes and standards
- Educate health care professionals in a use of health care information systems, including wireless methods to support patient care
- Conduct research with health professionals using theory and practice of health information sciences to contribute to evidence based practice
- Develop plans for lifelong learning and professional development
- Practice health information sciences knowledge and skills through co-op work terms in health care agencies.
Program Summary Map – 2017/2018
Program Map describes your learning journey with three important components:
- All courses focus on you demonstrating development towards the program outcomes and capabilities through your program journey.
- There are themes for your learning that will inform you on the courses you will take to develop program capabilities.
- Each semester has a theme that creates milestones for your learning within a semester and your journey from one semester to the next semester and ultimately to your readiness to graduate.
|Level||Course Code||Course Name|
|1||ADMN71220||Health Information Management I|
|1||HIM71050||Health Informatics I|
|1||HIM71080||Biomedical Concepts I|
|1||INFO71765||Information Systems I|
|2||COMP71038||Database Concepts I|
|2||HIM71090||Information Systems II|
|2||HIM71100||Solving Problems in Health Informatics|
|2||HIM72025||Governance and Structures of Health Care Systems in Canada|
|2||PROG71880||Programming Concepts I|
|Level||Course Code||Course Name|
|3||HIM72015||Introduction to Data Analysis|
|3||HIM73000||Biomedical Concepts II|
|3||INFO71750||Clinical Systems I|
|3||PROG72055||Database Concepts II|
|3||PROG72300||Programming Concepts II|
|4||HIM71060||Health Informatics Field Studies|
|4||HIM72040||Health Information Management II|
|4||HIM73010||Biomedical Concepts III|
|4||PROG73410||Database Concepts III|
|4||SOC73165||User Training and Adult Education|
|Level||Course Code||Course Name|
|5||CDEV71050||Co-op and Career Preparation|
|5||HIM72030||Health Informatics II|
|5||HIM73040||Web Applications Development I|
|5||INFO72200||Systems Analysis and Design|
|5||RSCH72010||Research Methods/Statistics in Health Sciences|
|5||HIME71000||Elective: Interdisciplinary (Minimum of 42 hours)|
|6||BUS73120||Management and Organizational Behaviour|
|6||HIM73030||Epidemiology, Population Health and Public Health|
|6||HIM73050||Web Applications Development II|
|6||INFO74030||Information Technology Planning and Procurement|
|6||HIME71001||Elective: Interdisciplinary (Minimum of 42 hours)|
|7||COOP71450||Co-op Work Term 1 - HIS|
|Level||Course Code||Course Name|
|8||COOP72150||Co-op Work Term 2 - HIS|
|9||HIM74005||Health Information Management III|
|9||HIM74020||Decision Support Systems|
|9||HIM74070||Security Privacy and Confidentiality|
|9||INFO74000||Clinical Systems II|
|9||HIME71002||Elective: Interdisciplinary (Minimum of 42 hours)|
|10||HIM74030||Health Care Quality Improvement|
|10||HIM74050||Health Informatics III|
|10||HIME71003||Elective: Interdisciplinary (Minimum of 42 hours)|
The Applied Health Information Science Program provides breadth and depth of applied knowledge in the field of health-care informatics. Ethical, professional, legal, and policy implications of health information systems technologies and health information standards are emphasized throughout the curriculum. Principles of leadership, project management, and individual and organizational change management are also addressed as themes throughout the program.
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.
Pathways and Further Post-Secondary Education Opportunities
Upon completion of this four-year degree you are eligible to apply to graduates studies available at universities across the country.
Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. View the transfer agreement opportunities for this program.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.
Our graduates have been very successful at gaining employment in the field of health-care. These graduates have been hired as applications, business, quality and clinical analysts, as well as project managers, consultants, database developer, web application developer, software tester, system implementation specialist.
They are employed in varied health-care settings, vendor community, acute care hospitals, public health departments, cancer care Ontario, and family health teams.
"I attended University before deciding to join this exciting program at Conestoga College. I am ecstatic with my decision to become a part of the Health Informatics Management Degree program. It is an innovative program with a multitude of exciting job opportunities upon graduation." Kaitlyn Dickenson, 4th year student
"I decided to pursue Heath Informatics Management (HIM) studies because I saw it as an opportunity to learn something significant that can revolutionize our health care system. This program offers excellent co-op prospects and I feel that I am already contributing to health care. The world of HIM is advancing with endless potential and now is the perfect time to join and shape the future of health care delivery." Aleena Aftab, Graduate
"I was going to choose a career in nursing but decided to pursue Heath Informatics Management (HIM) studies because I saw an opportunity to make a unique difference in our health-care system. This program combines academic studies and work opportunities to provide you with a competitive edge before you enter the workforce. This program opens doors to amazing career opportunities in a field that is exciting and continues to grow." Tina Nguyen, Graduate
For more details on related occupations, job market information and career opportunities, see the Government of Canada website.
Communication and Contact Information
Faculty Commitment to Success
The Applied Health Information Science Program faculty members are here to support you in acquiring an excellent education, a broad skill-set, and the confidence to move out into the workforce upon completion of the program. Ultimately, your success in this program rests on you; however, your teachers are committed to doing their best in supporting you throughout your studies.
The Program Faculty are well-equipped to provide you with a high-level of education. He/she is well-trained with diverse educational backgrounds, teaching experiences, work, and research experiences. Do not hesitate to ask questions and seek guidance from this supportive and experienced staff as you progress throughout your studies.
|Curt Monk||Chair of Informatics
and Life Sciences
|Wendy Dunbar||Program Assistant||2454|| firstname.lastname@example.org
|Justin St-Maurice||Program Coordinatoremail@example.com|
Faculty offices are located in the main building (1C27) and students are welcome to see individual faculty to discuss course work, assignments, or any other issues. During the first several days during the start of the semester faculty will explain how you can contact them outside of class time. Individual faculty timetables may be posted. As faculty have diverse teaching schedules, it is best to make an appointment to ensure he/she is available. Faculty members will endeavour to reply to email messages within 48 business hours.
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use e-mail or telephone. Your message should include the following information:
- first and last name
- course and level
- brief description of reason for contact
- telephone number or email address where you can be reached
All students are supplied with a college e-mail address. Use the college e-mail address when communicating with faculty. Non-college e-mail addresses (e.g. Hotmail, Gmail etc.) are not acceptable. Students are expected to check their college e-mail regularly as most official communication will be via this method.
Being a Part of the Health Information Science Team
We encourage you to think of your involvement in this program as more than just courses, labs and tests. You have an opportunity to be a part of a larger network of faculty, students, and representatives from industry. Being a part of this team engages you in a supportive community that will provide an excellent springboard into your future career.
Here are some ways to deepen your experience throughout this program and fully participate in the Health Information Science team:
- Engage in classroom dynamics: Whether it be during discussions, labs, or group work, don't hold back - ask questions and get involved.
- Participate in extracurricular Health Information Sciences events: Fun and learning can go together. Throughout the program look out for Applied Health Information Science Program social events, guest speakers, and activities that will provide opportunities to network, learn, eat food, and have fun!
- Participate in community-wide initiatives: As members of the Conestoga College community, we want to give back to the broader community around us. So we encourage our students to participate in volunteer opportunities and fundraising events throughout the city.
- Give us your input: If you have ideas, share them! We are always looking for ways to increase the significance of the Health Information Sciences team experience.
We appreciate that concerns/issues may arise during the learning experience. Our goal is to collaborate—students with faculty and staff—to resolve situations of concerns quickly and to learn and improve from these situations.
To achieve this goal, we need an effective problem-solving environment. This means:
a. When a situation of concern arises, it needs to be raised in timely manner and discussed by the individuals involved. This is the most important area for effective problem solving.
**Problem-solving closest to the individual associated with the learning is the place to start.
b. Please see the "Student Concerns/Issues" section in the Student Rights and Responsibilities chapter of the college Student Guide for further details to be followed for the informal and formal procedures for the resolution of concerns and issues.
c. Please note that issues and concerns related to a placement site, its operation or its employees should first be brought to the attention of the Conestoga Field Placement Supervisor or Program Coordinator, subject to the additional procedures outlined in the following Sections on "Professionalism" and "Concerns Regarding Safety or Care/Service for Clients during a Practicum/Field Placement".
Conestoga Students Inc. (CSI) and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.
PAC (Program Advisory Committee)
Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry.
At the beginning of each year, the coordinator of the program will ask for student volunteers. The coordinator will decide which students will represent years one and two. The student attendees are important members of the committee and are expected to be present at the meetings. Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional, dress in business attire and engage in discussions.
WIHSC (Waterloo Interprofessional Health & Community Student Collaborative)
Conestoga College offers many unique and exciting opportunities for personal and professional growth. One of the things that contribute to the excellence of this college is the host of exciting extra-curricular opportunities that add to the culture of this fine institution. WIHSC (Waterloo Interprofessional Health & Community Student Collaborative) is one such club whose members strive to 'learn with, from, and about' each other.
Membership of this active group is comprised of students enrolled in health, community, and social sciences programs at the Doon campus. Some of the most popular initiatives that this group regularly engages in are interactive simulation exercises, peer-mentoring, guest speakers, paper case studies and monthly meetings. To find out more about this exciting opportunity, please visit the WIHSC website. The website includes information on past events (pictures and videos) as well as how to get involved. Get involved, have fun, and learn more about the team members you will work with upon graduation! For more information, please contact your Program Coordinator.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Advanced Education and Skills Development (MAESD). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations. After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.
Class Cancellations Due to Faculty Absence
All class cancellations due to faculty absences will be posted in the Student Portal on the left hand side of first page which a student sees after logging in. These notices in the Student Portal will be the only general notifications of class cancellations due to faculty absences.
Faculty who will be absent will not be informing students of class cancellations through eConestoga.
Class Cancellations Due to Inclement Weather
College closure due to inclement weather will be announced on local radio stations (92.9; 88.3; 1460; 96.7, 105.3, and 1240). It is up to staff and students to listen for campus closures. If the college is closed a message will be left on the campus switchboard after office hours. A notice will also be placed on the college website.
Personal Notifications of Class Cancellations
Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to faculty absences. To receive such personal notifications students must subscribe to this special service.
- Log in to the Student Portal
- Select Notifications under the Profile tab
- Select the method by which you would like to be notified
- Click Update.
Note: To change the email address to which these notifications will be sent, select My Addresses under the Profile Tab, and change the default email address.
Program Standards for Professional Practice
- Students are required to adhere to the published Standards of Conduct (Academic and Social) in Conestoga College's Student Guide for the current academic year.
- Students are required to provide, facilitate, and promote the best possible professional services. Each student is to interact with peers, faculty, and the wider health information science community in a way that fosters trust, respect, collaboration, and innovation.
- Students possess and continually acquire knowledge relevant to the professional service he/she provides.
- Students continually strive to improve the application of professional knowledge.
- Students understand, uphold, and promote the ethical standards of the profession.
- Students maintain competence while striving to improve the quality of his/her dimension of practice.
- Students have the responsibility to protect the integrity of the Health & Life Sciences and Community Services Programs and the college community by behaving and interacting in such a way that demonstrates respect and professionalism.
- Students seek clarification from faculty/administration when unsure of any of these standards.
Faculty will accept, fulfil, and enforce these expectations. Anyone who believes that a faculty member has violated these standards may confidentially initiate a complaint to the Program Chair.
In the event that a student violates the Student Code of Conduct it will be dealt with according to the procedure outlined in the Student Guide. This involves submitting a student code of conduct incident report form to the office of the VP Student Affairs, investigation by the VP student affairs/ethics committee, and administration of appropriate sanctions as outlined in the Student Guide.
Academic Integrity and Plagiarism
Academic honesty is expected and required of all Conestoga students. In order to maximize your success as a student, it is critical that you familiarize yourself with the Academic Integrity Policy found in the Conestoga Student Guide. This guide has been provided to you on our College website. The Academic Integrity Policy provides a detailed description of the following:
- Scope of academic integrity,
- What academic integrity means,
- What types of behaviours constitute a breach of academic integrity,
- The penalties associated with breaching academic integrity.
After reading this information, if you do not fully understand what is meant by academic integrity, and what is required of you to maintain academic integrity, please speak with a faculty member or your program Coordinator. Please note that maintaining academic integrity is very important, and that it is your responsibility as a Conestoga student to know the Academic Integrity Policy and to initiate help if you do not fully understand it.
Below are a few hints to help you avoid breaching academic integrity.
- Make sure that you recognize information that requires referencing.
|Milk is good for you.||General information in the public domain. Does not require referencing.|
"According to Health Canada milk beverages provide the nutrients needed for healthy bones and optimal health".
Health Canada. (2008). Canada's food guide: Milk and alternatives. Retrieved May 17, 2011 from http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/choose-choix/milk-lait/index-eng.php
|Direct quote right from a published source. Requires a reference.|
Consuming milk every day provides the nutrients that you need for healthy bones and optimal health.
Health Canada. (2008). Canada's food guide: Milk and alternatives. Retrieved May 17, 20011 from http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/choose-choix/milk-lait/index-eng.php
|Information that has been put into your own words, but offers information outside of public domain related with specialized knowledge. Requires a reference.|
- Whenever you refer to material from another source, whether book, journal article, video, newspaper, or electronic publications, you must acknowledge your source using proper citations and references. The APA style is the format most often used in the health and social sciences. Please visit the Conestoga Learning Commons for assistance with the APA format.
- If you work collaboratively with others on an assignment, including in class assignments that expect independent submission, make sure that you do not copy words or ideas from others intentionally or by accident.
- Make sure that you read the Academic Integrity Policy located in the Conestoga Student Guide, and that you fully understand it. The policy describes additional behaviours that represent a breach of academic integrity.
Copyright – What Students Need to Know
Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with Access Copyright, and the Association of Canadian Community Colleges' Fair Dealing Policy.
Under the terms of our Access Copyright license which gives the broadest permission:
You can photocopy or scan the following:
- Up to 10% of most published works
- One chapter that is greater than 10%, but no more than 20% of the book
- One article, short story, play, poem or essay from a book, magazine or journal issue containing other works
- One newspaper article or page
- One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
- One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from a larger volume containing other works.
If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for an item, you can't copy more until the next academic year.
You cannot copy or scan the following:
- Workbooks or study guides that are intended for one-time use
- Instruction manuals
- Sheet music and original artistic works including photographs or prints
- Business cases
- Any of the items on the Access Copyright Exclusions list
You can find all of this information and more on the Copyright for Students web page.
If you have any questions about copyright or the limits of copying on campus, contact James Yochem, Copyright Coordinator, at Jyochem@conestogac.on.ca or 519-748-5220 ext. 3746.
Safe practice is a hallmark of professional practice. It is an expectation of everyone who is or wants to be a professional.
There are a number of policies and procedures associated with practical training in your program that have been developed to ensure your safety and the safety (physical and emotional) of those around you. These will be reviewed with you during your program.
The following basic procedures are outlined for your attention and follow-through:
- Your personal safety begins with the use of professional attire and foot wear and with your attention to the health and safety expectations that may be identified throughout the college.
- Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do not snake across walking areas and by reporting equipment or facility problems when you see them.
Concerns such as these in the Cowan Health Sciences Centre may be reported to an employee in the Interprofessional Resources team.
- Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to certain programs; failure to follow these may result in your inability to participate in a lab, class or experiential learning activity.
- Safe work practices are to be followed during all training; follow the direction of your instructors. If you have a practicum, your Clinical Instructor/Responsible Faculty/Preceptor will ensure that you are aware of safe practices and safety precautions and procedures. This includes problem-solving by the Responsible Faculty and Program Coordinator with the college's Occupational Health & Safety Department as required. For example, should outside temperatures during the summer become unusually hot, very high temperatures may occur in some workplaces; this could require that specific steps be taken to ensure a safe working environment.
- All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge immediately. This is an opportunity to problem-solve about how to avoid these areas of concern for the future.
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".
Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Integrity Policy & Violation of Academic Integrity Procedure
- Academic Recognition Policy
- Academic Credential Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Co-operative Education Policy
- Discontinuance Policy & Procedure
- Eligibility to Participate in Co-op Work Terms Policy & Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Graduation Requirements and Convocation Procedure
- Honours Policy & Procedure
- Program Withdrawal and Refund Procedure
- Student Code of Conduct Policy
- Student Concerns and Issues Policy & Procedure
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Feedback Policy
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.
Professional Conduct - Use of Social Media and Cell Phones
To support a quality and respectful learning environment both in the classroom and in field placement, the use of cell phones and laptop computers for social networking should only occur during break times, before/after class, outside of children's play areas (indoors/outdoors) and during formal break time in field placement.
Laptops and other forms of technology may be used in the classroom when the use pertains to the content and processes of learning facilitated by the professor/team member. If your technology use is disruptive to the class, the faculty/staff may ask you to leave the class until such time that you are able to re-engage in the learning process.
Social Media Policy
- Social media has many advantages for a professional. It can be used to network, to resource information and keep current
- As a student and future professional, it is essential to maintain professional boundaries in all communication, including Social Media.
- According to the Ontario College of Teachers (2011), "Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live forever on the internet. Social media sites create and archive copies of every piece of content posted, even when deleted from on-line profiles. Once information is digitalized, the author relinquishes all control." The same organization also indicates "Online identities and actions are visible to the public and can result in serious repercussions or embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share their online existence solely within their own network, but in theory anyone can access the user's musings, photos and information. Further, the words can be altered, forwarded and misquoted. "
Ontario College of Teachers. (2011). Professional Advisory-Use of Electronic Communication and Social Media. Retrieved May 12, 2015, from https://www.oct.ca/resources/advisories/use-of-electronic-communication-and-social-media
Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts.
- Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood.
- Assume that information you post or send can be accessed or altered by anyone.
- Consider whether any posting may reflect poorly on you, your school, or your profession.
- Avoid online criticism of other students, colleagues, professors or field placements.
- Avoid impulsive, inappropriate or heated comments.
- Pictures should not be taken, posted to social media sites or shared without the express permission of all individuals involved.
- Remember that online sites you visit are not anonymous.
- Make sure your on-line name and email reflect professionalism.
- Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others.
Maintain privacy of all care and service activities when in practical work experiences:
- Do not take or post any pictures while on placement or involved in lab activities
- Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web pages when you are a current student, nor will they accept any invitations to your personal sites (Keep faculty and staff as resources to connect with after you have graduated or after you have left the college)
Cell Phone Policy
Students should respect their professors and other instructors by following program policy and not use their cell phones for personal use during class time. This is representative of the professional manner in which you are expected to act as you prepare to enter the workforce.
Students will not bring their cell phone or technology device into a test or examination, unless required for the examination and approved by the faculty. Phones should be left in your locker or left in your bag at the front of the classroom. In the event of an urgent need to keep your cell phone with you during a test (parents with young children, students experiencing a family emergency, etc.) please speak to your professor as soon as you enter the examination room. Those who have been permitted to bring a phone into the classroom will likely be asked to either leave the phone with the professor, or they may be permitted to leave their phone out on their desk where it is visible to the professor and proctors. In any case, students are not permitted to touch or answer the phone without raising their hand to ask for the professor/proctor's permission. If you are found to have a cell phone in your possession during an examination that has not been declared, you will be asked to leave the examination room, and will be given a zero on the assessment.
Attendance and Punctuality
In view of the learning complexities of the Applied Health Information Science Program, it is imperative that students attend all classes, labs and placements as scheduled. Students who are absent from class, lab or placement, place themselves in academic jeopardy in meeting the learning objectives as stipulated by the program.
If extenuating circumstances require students to miss a class, please note that it is the student's responsibility to share this information with faculty and to acquire any missed information. Students may be asked to make up any missed lab and placement time at the discretion of the faculty.
In order to be respectful to both fellow students and faculty, students are expected to arrive on time for class, lab and clinical practicums
Note: Scheduled vacation and work commitments are not acceptable reasons for missing or rescheduling a test/examination or any other type of evaluation.
Attendance for Evaluations
An evaluation is defined as a test, exam, presentation or any other formal assessment that requires your presence in a class or lab. Evaluations are critical components of each course and overall success for you in your Program.
The School's approach to requirements for attendance at evaluations reflects the expectation that as emerging professionals, students must demonstrate a professional attitude and attention to evaluations, in the same manner that expectations for future work as professional will require attention to workplace procedures. Consequences for missed evaluations are balanced against reasonable support where it is warranted.
In order to support student success:
- Evaluation and presentation dates are scheduled and communicated at the beginning of each semester.
- Unplanned extenuating circumstances involving the college, the program or the faculty that may require changes to the course schedule will be communicated to students.
In support of the development of professionalism, students are required to take all evaluations at the scheduled times.
- Students who make personal commitments that conflict with the evaluation dates or assignment deadlines do so at their own risk.
- There will be no special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans).
- Students who wish to reschedule an evaluation or a presentation due to a religious holiday are required to discuss the situation with faculty within the first two weeks of the semester.
- Academic accommodations are provided to students with documented disabilities through the Accessibility Office.
If you have more than two missed Evaluations your coordinator may request documentation to validate any future absences from Evaluations.
Notification for Absence from Evaluations
Students are required to notify the program of absence from any evaluation for any reason.
- Notification must be received prior to the start of the evaluation.
- Failure to do so will result in a mark of zero being assigned.
Log into the Student Portal and click on the Absence tab and indicate that you will be absent from class on a day that has an Evaluation. You will receive a confirmation email that you have recorded your absence for that day.
- Your professor will be aware of your absence from an evaluation by your lack of attendance and because you have entered your absence using the online Absence Recording System on the Student Portal.
- The Absence Recording System shows you as being absent for the day, starting from the time that you record your absence. (For example if you record your absence for that day at 11:00 a.m. the system will show you as being absent for all classes starting after 11:00 a.m. that day.) If you are then going to be present again for some later class, you will need to bring your presence to the attention of your Professor in that later class.)
- The earliest that you may record your absence for a particular day is after 8pm on the preceding day
Follow-up after Reporting Your Absence from an Evaluation:
- You must make contact immediately with faculty to explain the reasons for your absence and to arrange a meeting.
- If there is a concerning pattern of absence you will be asked to meet with the program coordinator. This may result in the need for you to provide documentation verifying the reason for your absence, in accordance with the requirements specified in sections below titled "Evaluations worth 20% or more" and "Evaluations worth less than 20%"
- Faculty will then make alternative evaluation arrangements as appropriate and you will complete any necessary forms.
- Students are required to complete the alternative evaluation as scheduled.
- If the evaluation is to be conducted in the testing center, you will be asked to show your student card (ONECard) before you are permitted to write the test.
- Tests will be made up In the College Testing Centre in the following week, or by individual arrangements with program faculty.
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day or days because of religious beliefs will be given the opportunity to make up the work that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the faculty member that he/she will be seeking accommodation to observe a recognized religious holiday and make a request in writing to your Program Coordinator within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Chair.
Documentation to Substantiate Your Reported Absence
Evaluations worth less than 20%
Missed evaluations worth less than 20% of the student's final grade will be rescheduled once per program semester subject to proper communication described above.
Once per program semester means that only one absence for an evaluation will be accepted across all courses in a program for a semester. Implications of major illnesses or personal circumstances impacting several course evaluations at one time will require discussion with the program coordinator prior to faculty/staff arranging deferred evaluations.
If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty. This will be documented on an interview record and signed off by both faculty/staff and student.
If more than one evaluation that is worth less than 20% is missed, documentation requirements for evaluations worth 20% or more apply.
Evaluations worth 20% or more
Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the reason for missing the evaluation and the accompanying documentation verifying the reason for the absence are deemed acceptable by the program. Examples of reasons deemed acceptable include incapacitating illness, death of a close family member, and required court appearance.
NB: If an evaluation is missed due to illness, the health care professional attesting to the illness must have firsthand knowledge of the situation and direct involvement with the treatment / management of the condition. For example, a note from a clinic provided by a physician seeing the student for the first time, after the illness has resolved, is unlikely to meet the program standard for documentation.
Acceptable reasons for Absence
- Compassionate Leave: Requests for a Leave of Absence to attend to family illness, death or family problems are granted. These requests will be submitted to the Professor who will consult with the Program Co-ordinator and/or Chair if necessary. A Leave that impacts clinical experiences may affect success in the semester.
- Jury Duty: Any student who receives a summons for Jury Duty should bring the document to the Chair to assess if it can be arranged to have the student excused if such duty interferes with the progress in the program.
- Illness: Students experiencing health concerns that prevent attendance should notify their professor of their absence in advance and be prepared to present a certificate from a physician in the event of missing any form of assessment.
Use of Time between Classes
Students are encouraged to use breaks between classes for personal needs (food, washroom, phone calls, emails etc.) but also for group work, studying, connecting with faculty, field placement supervisors, etc.
Test and Examination Policies
The structure and weighting of tests and examinations will vary for each course; however, there are some general policies that apply to all forms of tests written within the Applied Health Information Science Program:
- Admittance to the test/examination may require the presentation of photo I.D. to the professor or proctor.
- Students arriving late to write tests will not be granted an extended time for writing. The test must be completed within the scheduled timeframe.
- Test and exams are not permanently returned to students but are held within the department. Requests for review of test papers may be arranged with individual professor(s) within two weeks of writing the test and not immediately prior to supplemental work.
- Accommodations in the examination procedure are made by Disability Services solely for students as prescribed by the Disability Services Department.
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating circumstances involving the college, the program, or the faculty may require changes to the course schedule. If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. Students who make personal commitments that conflict with meeting test and assignment deadlines do so at their own risk. There will be no special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are required to discuss the situation with faculty at the beginning of the semester.
Academic accommodations are provided to students with documented disabilities through the Accessibility Services Office.
The expectation of laboratory professionals is that he/she complete assigned work competently and in the allocated time. In the event that he/she anticipate difficulty in meeting deadlines, professionals notify the appropriate person(s) and make the necessary arrangements.
The following regulations regarding assignments reflect this belief, and are designed to ensure that graduates of the programs meet these expectations.
- Students are required to submit all written assignments on or before the date and time specified.
- If due to extenuating circumstances, a student anticipates problems that will necessitate an extension of time, he/she must make this request in writing to the appropriate professor 24 hours prior to the deadline.
- Late assignments will not be accepted and will receive a grade of zero.
Note: Extensions are rarely given and are done so at the discretion of the Professor. Do not expect to receive assignment extensions, organize your time to complete assignments by the given deadlines.
All forms of evaluation within the Applied Health Information Science Program are designed to assess the course outcomes for each given course, which overall contribute to the entire program outcomes. In this way, all forms of assessments will play a role in illustrating how students are progressing in reaching the program goals.
Types of Evaluations
Two types of feedback are used to evaluate the student's performance:
1. Formative: Formative evaluation is an ongoing process whereby the professor and student collect data during the learning phase of the student's practice. The professor monitors the student's progress toward achievement of the terminal objectives and provides ongoing feedback to the student on a regular basis. Examples could include quizzes, assignments, lab write-ups, practice calculations, and other weekly assessment methods.
2. Summative: This is the final evaluation at the end of the practice experience. Summative evaluation is the documentation of the behaviours the student has mastered and the behaviours that the student must improve or change. This evaluation should contain all the information that has been shared with the student during the period of learning and should contain no surprises.
Tips for test Preparation and Assignment Completion
The Applied Health Information Science Program is a demanding program that requires students to stay organized and work hard. In order to successfully demonstrate your learning on tests and assignments, here are some general guidelines:
- Review course material often. Don't wait until test season; spend a bit of time each night reviewing what you learned during the day.
- Train yourself to think conceptually. With the depth and breadth of information present in the program courses it will be impossible to memorize it all. So instead, work towards understanding concepts. Do this by making study notes, drawing diagrams and flow charts, explaining course ideas out loud and in your own words, and asking lots of questions in class.
- Stay organized. Use your smart phone, agenda, calendar, or any other method that works for you to record when assignments and labs are due and the dates of tests. Then make a plan. Arrange your schedule to designate specific amounts of time to each assessment.
- Seek help when needed. Don't wait until it's too late! The faculty is here to help you succeed, so ask questions, set up appointments, and take advantage of tutorials, in order to stay on top of what you're learning.
- Start early. Assignments are often provided many weeks before the due date, and test dates are given for the whole term during the first week of the semester. Use this information to work ahead or you may feel swamped as the term progresses.
Faculty Returning Tests and Assignments
The Health Information Sciences faculty are committed to supporting students in achieving success. One way in which to promote student success is through consistent, timely feedback. For this reason, all tests and assignments will be graded within two weeks of the date on which they were due. Individual professors will inform their students as to how they will be returned or made available for viewing. Under no circumstances are students to enter the offices of faculty or look through papers on a desk without a faculty present. Students who have questions about a test/assignment mark may request an appointment with the professor who marked the evaluation to discuss the mark. If a student requests for a question to be re-marked the professor, the professor may choose to re-mark the entire assessment.
General Guidelines for Quality of Written Work
It is expected that all students will meet the standard of English required within the profession. Faculty will identify students who are having difficulty in this area and will approach them to discuss the need for improvement. Students may be referred to the Learning Commons to help them improve the quality of their written work.
General Guidelines for submitting written work
For specific course requirements, refer to the course outlines provided. If you are not clear about course requirements, discuss this with individual faculty. Students are required to use spell-check and grammar-check to assist with the editing of written work. The Learning Commons will be an invaluable resource to students who require assistance in organizing and writing an assignment with correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
- Word processed
- Double spaced and one sided
- Submitted using font size of 12, and proper margins
- Written in a grammatically correct manner
- Handed in securely fastened with a cover page indicating the course name, faculty's name, student's name, section and date submitted
- Handed in at the beginning of class on the designated due date in class, unless otherwise indicated by professor
- Handed in using the APA@Conestoga format if references are required
Note: Faculty does not assume responsibility for assignments not given directly to them in hard copy at the beginning of the relevant class. Students should avoid handing in assignments outside the regularly scheduled class time and should make every effort to hand assignments in to professors in person.
The Conestoga Student Guide is your first source for information concerning academic
regulations, policies and procedures. Please refer to this guide regarding any questions about academic standing.
Promotion Standards and Procedures
Promotion is the advancement from one portion of the program to another after a process of evaluation, which ensures that specific program objectives have been met. Promotion is based on academic achievement, satisfactory laboratory performance, professionalism, and may be influenced by attendance.
Promotion review occurs at the end of every semester. Requirements of each course must be met for graduation. At the end of the academic year, there will be a review of all course requirements in relation to the program standards.
You can add, change and drop courses from your portal depending on the dates and which program you are in:
- Log in to the Student Portal
- Click on the "My Courses" tab
- Scroll over the icons to the right of individual course listings. It is strongly recommended that students consult their Program Coordinator/academic advisor prior to dropping a course.
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, they will be on "special timetables". Prior to the beginning of the semester, students should attempt to add missed courses from a previous semester by logging in to the Student Portal and following the instructions to register for courses. If students are not able to add courses on their own (because of a timetable conflict or full course section) they must seek assistance from their Program Coordinator during the "Special Timetable Registration" initiated by the college. Dates, times and locations of Special Timetable Registration periods are posted in the student portal in advance of the beginning of each semester. Students must attend this meeting where they will receive further guidance regarding this academic status from their Program Coordinator.
Students who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
Promotion standards are minimally accepted academic performance expectations that must be met as the student progresses through the program. These standards set the basis for the evaluations of a student's performance and provide the program with an ongoing decision-making process for assessing whether the student has met the expected academic performance, and is permitted to advance to the next academic level of the program.
The following regulatory standards (performance expectations) must be achieved for advancement in the program. Each student:
- is expected to successfully complete all course requirements.
- must demonstrate a minimum level of theoretical and practical competency in meeting course and program requirements by achieving a minimum of 60% on all final course grades.
- is expected to maintain a minimum 65% average throughout the program
- is expected to apply theory and skills to practice in a safe, professional and competent manner in accordance with the level identified in the learning outcomes.
- must attend class regularly to achieve a "pass" in laboratory practice experiences.
- is expected to maintain an appropriate level of mental and physical health throughout the program to enable adequate participation in curricular activities.
- must successfully complete all field placements.
A student who has not met the standards will be identified by the program team and referred to the Promotion Committee to identify appropriate courses of action.
The Promotion Committee may:
- promote the student
- create a Learning Contract for the student to sign
- discontinue student from the program
If a student is required to sign a Learning Contract they will be asked to meet one or more of the following (as determined by the Promotion Committee):
- Complete supplemental evaluation requirements for course failures (see Supplemental Evaluations below). Following successful completion of supplemental evaluation, the highest course grade that can be achieved is 60%.
- Repeat the course at the earliest opportunity.
- Follow through with counselling (academic and/or personal).
- Follow through with health measures as recommended.
- Complete makeup work for missed learning experiences. Total time lost will be assessed on an individual basis. Additional time may be required to complete program objectives.
- Complete the requirements of Academic Probation as set out in a Learning Contract specific to each student. (See Academic Probation below).
- Other appropriate measures to align with Program Standards.
Failure to meet the requirements of the Learning Contract will result in discontinuance from the program.
Academic Probation and Learning Contracts
Students who are on a Learning Contract are considered to be on Academic Probation.
Academic probation allows students to be promoted to the next level with a special timetable or with academic conditions. Special timetables and academic conditions are designed as part of the formal Learning Contract that the student and Program Coordinator create together. The goal of these measures is to allow students to continue in the program accompanied by a supportive plan for success.
In accordance with the Clearance of Academic Deficiency policy students will remain on Academic Probation until the requirements of their Learning Contract have been met. All students on Academic Probation will be reviewed by the Promotion Committee at the end of every semester.
A student with final course grade of less than 60%, but above 50%, may apply to complete a supplemental evaluation including an administrative fee. A decision to grant supplemental evaluations will be finalized by the Promotion Committee, using the following criteria:
Criteria for Eligibility to Complete Supplemental Evaluations
- The student must have passed at least one evaluation in the course.
- The student must not have any registered academic offences in the semester. In exceptional circumstances, this criteria may be waived by the academic team.
- A student can complete a maximum of two supplemental evaluations per semester.
- A student can complete a maximum of four supplemental evaluations throughout the program. If students have completed four supplemental evaluations they will no longer be eligible to complete further supplemental evaluations.
If the student is successful in completing the supplemental work for the course, the failing course grade will be upgraded to the minimal passing grade of 60% for the course.
Supplemental Evaluation Procedure
- The Promotion Committee verifies eligibility to complete the supplemental evaluation.
- The Program Coordinator contacts student to inform them of their eligibility to complete a supplemental evaluation. Students choosing to complete a supplemental evaluation must complete the Supplemental Evaluation Form from the Registrar's office.
- Student brings Supplemental Evaluation Form to the evaluation in order to have it signed by the proctor.
- After completing the evaluation, student pays fee for supplemental evaluation at the Registrar's office and provides proof of payment to Program Coordinator.
- Supplemental work is assessed and the course grade will be updated by the Registrar's Office after proof of payment has been provided to the Program Coordinator.
Students may be discontinued by the Promotion Committee. Students with an average below 60% or more than 2 failures on their transcript will automatically be discontinued.
- The Promotion Committee reviews student performance against the program standards and recommends discontinuance.
- The Program Chair and/or Coordinator meet with the student to explain the reason(s) for discontinuance.
- Program Chair/Coordinator communicates discontinuance to the Registrar.
- The registrar forwards the student a letter outlining the discontinuance and explains the steps involved in requesting an appeal.
A student who wishes to appeal grades or discontinuance should refer to the Conestoga College Student Guide.
Voluntary withdrawals from the program are supported from an academic perspective. Students assess their own capabilities in meeting the academic requirements of a program and decide to withdraw.
Extended personal leave of absence could result in a student's withdrawal from the program due to the loss of study time. Financial constraints may be a necessary reason for program withdrawal. For these and other reasons, voluntary withdrawals are approved and supported with the option of re-applying for admission.
Requests for voluntary withdrawals from the program will be approved by the Program Chair. The student will initiate the withdrawal by informing the Program Chair of his/her intention to withdraw from the program.
Prior to transferring to another program, it is recommended that the student meet with the Program Coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a program application form to the Registrar's Office. If considering transferring to a program outside the school in which he/she is currently enrolled in, students may want to discuss options with a career advisor. When a student moves from one Conestoga program to another and where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.
Readmission to the Program
A student who has withdrawn or been discontinued from the program may apply to be readmitted. Students who voluntarily withdraw will not assume automatic re-admission to the program. Such students will re-apply to the program and may be re-admitted on the recommendation of the Promotion Committee.
Re-admission to the program by students who withdrew or were discontinued will be dependent upon:
- Competition with other candidates re-applying.
- Availability of seats in the class.
- Previous program performance.
- Completion of recommendations for re-admission, if any.
Each student will only have one opportunity for re-admission to the program.
A student who is returning to the program may be asked to successfully complete a self-reflection and statement of goals regarding their career and readmission to the program.
- Student submits application for re-admission to the Registrar's Office.
- The Registrar's Office forwards the application and previous academic information to the Program Coordinator.
- The Program Coordinator reviews the information with the Program Chair and agrees to accept or deny re-admission. Self-reflection assignments are arranged if required.
- The Registrar's Office is notified of the decision.
- The Registrar's Office notifies the applicant of the decision to re-admit or deny re-admission due to reasons defined by the program.
Students who complete their program are required to fill out an Application to Graduate form and submit it with payment to the registrar's office.
When eligible to graduate, students are expected to respond to their convocation invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year.
Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.
Conestoga's Student Protection Information
All students should be aware of Conestoga's policies and procedures pertaining to academic matters. Policies, procedures and program information are available through the following:
General Education / Breadth Electives
School of Liberal Studies
The purpose of General Education and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed both professionally and in their own personal lives. Working collaboratively with your program, General Education and Degree Breadth courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.
All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.
More information on these courses can be found at www.conestogac.on.ca/electives.
Process for Resolution of Student Concerns
In order to resolve any concerns which may arise during a course, field placement or relating to the program overall, students are encouraged to resolve issues or concerns informally at the program level prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under the "Academic Dispute Resolution and Appeal Procedure" section.
Maintaining Student Files
- Official records of each student's education are maintained electronically by the Registrar.
- Administrative records related to your experience in the Program are maintained to demonstrate compliance with external and college requirements. This information is as follows:
|Student Information||File Location and Student Access||Retention|
Pre Practicum Health Requirements (if applicable)
In H.S Trax, by individual student access
**accessed through My Conestoga
Acknowledgement of WSIB Understanding (if applicable)
Student Consents Signed on Admission electronically (varies per program)
- Academic Files are set up as required for a student to document important matters relevant to a student's progress or to document and monitor resolution of concerns.
|Student Information||File Location and Student Access||Retention|
A. Documents related to academic progress
||For 1 year following graduation or as required by accrediting body|
B. Records of Competency Attainment
|As above||As above|
C. Documents related to areas of Concern
|As above||As above|
- Students may review the contents of their academic file by:
- Requesting this in writing to the Program Coordinator
- Reviewing the file in the presence of the Coordinator
Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
- Your Conestoga Student Guide provides detailed information about dropping courses. If you are planning to drop a course, you must do so within the time period. If you have missed that time period, please see the Program Coordinator and he/she will advise you as to your options. Not attending does not constitute an official dropping of a course and will result in a grade of "F".
- If you have completed courses from a college or university that you think may be very similar in content to courses in BAHIS program you may be eligible for a course exemption. (Please note that to receive an exemption, courses must have been completed within the past five years and with a mark of at least 65%.). If you would like to proceed with a request for exemptions, please contact your Program Coordinator for guidance. Please note that exemptions will not be processed until a student is registered in the Program. The exemption process will take some time (two-three weeks), and students should attend all scheduled courses until he/she receive the exemption as he/she will be responsible for all material covered in class should the exemption be denied.
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms, students should go on myConestoga and open the Consent Forms tab. Students can then electronically sign-off all applicable consent forms after reading each document.
The Applied Health Information Science Program trains, skilled individuals, ready for employment in a laboratory setting. For this reason, the program places a large emphasis on the development of technical lab skills. When working in a laboratory there are several important elements to be aware of that will be discussed below.
As an Applied Health Information Science Program student or faculty member, it is important to present oneself in a professional manner. A professional demeanour and appearance are important in establishing effective working relationships. Professionalism constitutes your overall attitude and presentation. In all courses with a laboratory component you will be assessed based on your professionalism according to the following expectations:
|Attire||To dress professionally means to dress tastefully and respectfully and to adhere to the standards of health and safety. In all laboratory settings, lab coats are to be worn and the specific recommendations outlined in section 7.2 are to be followed.|
|Attitude||It is expected that you will treat your experience in this program similar to that of a workplace. Thus, as you interact with peers and faculty your attitude and behaviour should reflect that of a positive, hard-working professional.|
|Teamwork||Working alongside others is an integral part of the Health Information profession. You are expected to demonstrate effective teamwork strategies including taking on roles as a leader and as a member in group situations. You are to respect your colleagues and interact in a positive, encouraging, productive, and collaborative way.|
|Organization||Time-management and organization are of utmost importance throughout this program. Within the laboratory you must keep a neat and tidy workspace and demonstrate appropriate time-management and organizational skills allowing for completion of tasks in a timely and effective manner.|
|Conduct||Your conduct within the laboratory environment must adhere to standard health and safety protocols and the additional regulations of the specific labs used for the Applied Health Information Science Program. All food and drink is prohibited from the lab. There are to be no interactions that could pose a safety threat, such as horseplay or excessive noise. In addition, a detailed lab notebook must be maintained and kept locked in the laboratory room.|
The academic requirements to be eligible for a co-op work term in a degree program are as follows:
- Minimum 2.5 SWA (65% session weighted average) in the eligibility term two academic semesters prior to any co-op work term
- Maximum two failures or withdrawals during the academic semester that occurs in the eligibility term two academic semesters prior to any co-op work term
- Must have successfully completed all but two core courses, according to the program design, by the eligibility term prior to any given work term (regardless of the level the student was placed in advanced standing)
- Students (even those on special timetables) will not be permitted to complete a co-op work term until conditions above are met and all but two core course deficiencies, according to the program design, are cleared
- Co-op work terms may need to be re-sequenced to allow academic deficiencies to be cleared or in the event a student changes cohorts (i.e. graduation is delayed by one year or more). Students may not repeat a passed work term
- Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term
To participate in a co-op work term, students must:
- Successfully complete the Co-op and Career Preparation course (CDEV71050). Students who fail Co-op and Career Preparation will not be permitted to search for co-op employment nor will they be able to participate in a co-op work term. Students who fail the course more than twice will not be permitted to continue in their co-op program (exceptions may be granted for degrees).
- Be enrolled full-time (full-time = 70% of the hours, or 66 2/3 % of the courses in the current session/level of the Program Design.) Exceptions will apply to those students who have been granted special timetabling based on formal identification of barriers or challenges for which accommodation is required. Academic eligibility requirements must still be met prior to being granted access to seek a co-op work term.
- Must have successfully completed all but two core courses, according to the program design, by the eligibility term prior to any given work term (regardless of the level the student was placed in advanced standing).
- Students (even those on special timetables) will not be permitted to complete a co-op work term until conditions above are met and all but two core course deficiencies, according to the program design, are cleared.
- Co-op work terms may need to be re-sequenced to allow academic deficiencies to be cleared or in the event a student changes cohorts (i.e. graduation is delayed by one year or more). Students may not repeat a passed work term.
- Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term.
- Meet program specific co-op work term eligibility requirements.
For additional information please refer to the Co-op Policies, Procedures and Support Handbook found by:
- Login to MyCareer
- Select Co-op
- Select Co-op Resources
- Select Co-op Policies
- Select Co-operative Education Policies and Procedures for Students
- The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
- Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.
Concerns Regarding Student Safety or the Safety and Care/Service for Clients
Field placement experiences provide the opportunity to demonstrate and enhance your learning in the practice environment. These practicums have been organized by your Program in partnership with the organization where you have been placed.
The following procedures have been developed to make it easier to identify and address any concerns or issues regarding your safety or the safety and care of clients that may come up during the practicum in a way that supports both a solid learning experience and a constructive partnership with the practicum site.
A. Communication of General Concerns
Regarding Your Safety or the Safety and Care/Service for Clients
1. Students will be provided with an Orientation to their placement site on the first day of their placement. The Orientation may include details of the placement site's policies and procedures related to communication about the safety of the work environment and /or the safety and care of patients/residents/clients.
2. If a student has any concerns about the safety of the work environment and/or the safe/appropriate care/service for clients:
- The student must immediately report these concerns to the College individual associated with the practicum (Clinical Instructor, Faculty responsible for your practicum, Field Placement Supervisor).
- The Clinical Instructor/Responsible Faculty/Field Placement Supervisor will discuss this concern with Site Management.
- For concerns of a serious nature (e.g. concerns impacting a total student group; a serious care/service situation), the Clinical Instructor/Responsible Faculty/Field Placement Supervisor will discuss the situation with the Program Coordinator and, potentially, the Chair. The Coordinator or Chair will immediately contact practicum site management to determine next steps.
Should facility policies require that practicum students report safety or care/service concerns immediately to practicum site management, the student should report to the Clinical Instructor/Responsible Faculty/Field Placement Officer immediately afterward.
B. Reporting of Incidents of Student Injury during a Practicum Experience
1. Should students experience personal injury of any kind, this must be reported immediately to the Placement Employer and Clinical Instructor/Responsible Faculty/Field Placement Supervisor. The Placement Employer will provide first-aid that may be necessary, including arranging for transportation to emergency medical services if required. The Clinical Instructor/Responsible Faculty/Field Placement Supervisor will notify the Program Coordinator and Chair and complete an Unpaid Work/Education Placement-Accident Report (UWEP-04) and will send this to the College's Occupational Health & Safety Office. Where necessary, the Occupational Health & Safety Office will complete a WSIB 7 form, a Letter of Authorization to Represent Placement Employer and a Work/Education Placement Agreement Form.
C. Reporting of Student Involvement
In Situations of Possible Injury to Clients during a Practicum Experience or Student Damage to Facility Property
1. Should students be involved in care/service situations where there the care/service results in a potential concern/injury to patients/residents/clients of the placement site, this concern must be immediately reported to the Practicum Site in order that care can be given. This situation must also be reported immediately to the Clinical Instructor/Responsible Faculty/Field Placement Supervisor. The faculty member will discuss this immediately with the placement site and ensure that an incident report is completed. The faculty member must also inform the Program Coordinator and the Department Chair for a discussion of program expectations and implications. It is the responsibility of the Chair to ensure that all documentation is obtained regarding the incident and to inform College officials accordingly.
2. Should students be involved in situations where there is alleged damage to resources/physical property at the Practicum site, this concern must be reported immediately to the Practicum Site and to the Clinical Instructor/Responsible Faculty/Placement Officer. The faculty member will inform the Program Coordinator and Department Chair for a discussion of program expectations and implications. It is the responsibility of the Clinical Instructor/Responsible Faculty/Placement Officer to complete an incident report with the Chair accountable to ensure all documentation is obtained and to inform College officials accordingly.
Mandatory practicum health and safety requirements must be completed by students prior to student field/clinical placements. Successful placement completion is required for students to progress to program completion. To qualify for field/clinical placement learning experiences, students must present the following at the start of the program in accordance with pre-admission information provided by the College:
- A complete immunization record including MMR, Tdap, Varicella, and Hepatitis B. Seasonal flu vaccination is required during flu season (October – March).
- TB Testing: Evidence of current 2-Step or previous 2-step + current 1-step if more than one year has passed since 2-step testing.
- An annual Police Check for Vulnerable Sector Screening (VSS). Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in field placement/clinical which will jeopardize progress in the program. Acceptance for placement is at the discretion of the agency; some agencies may request students to provide a VSS completed within six months of placement start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability.
Safety in the Workplace Course
All students who participate in unpaid work placements during the course of their program will be required to successfully complete the mandatory Safety in the Workplace course prior to going out on placement. The course will provide students with an introduction to workplace hazards and general safety awareness. Students will receive a Record of Completion to provide evidence of this training to placement sites and will consent to their workplace insurance coverage.
Prior to your first placement, you must sign an electronic Declaration of Understanding of WSIB Coverage related to Unpaid Clinical Placements indicating you understand that WSIB coverage will be provided through the Ministry of Training, Colleges, and Universities while you are on training placements. This Declaration will be placed in your student file.
It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage has been electronically signed, in the Safety in the Workplace Course - OHS1320, and visible on your HSTrax home page to be eligible to attend your field experience .
Awards Available for Health Informatics Management 2017-2018
The following awards* are available to the students of Health Informatics Management. Students who have questions about any of these awards should speak with their Program Coordinator. Please watch your college email for information from the Financial Aid office concerning application deadlines, processes and eligibility. You may obtain information about other school wide awards and scholarships from Student Financial Services.
* Note: All awards are correct at time of print but are subject to change.
|Award Name||Estimated Amount||Year or Level||# of awards||Criteria||Selection Process||Presented At:|
|Agfa HealthCare Health Informatics Degree Program Bursary||$500||Year 2||1||Student must have no failures and demonstrates financial need||Apply||Financial Aid|
|Year or Level||# of Awards||Criteria||Selection Process||Presented At:|
|Canadian Federation of University Women||$500||Year 2||4||75% +, female registered in Yr. 2, demonstrate financial need, intellectual achievement and promise||Apply||Financial Aid|
|Award Name||Est. Amount||Year or Level||# of Awards||Criteria||Selection Process||Presented At:|
|The President's Degree Entrance Scholarship||$1500 & $1000||Year 1||2||Achieved the highest average marks upon graduating from secondary school
have achieved a GPA of 3.0 and be in good academic standing at the end of the first semester
|Last Revised||By Whom|
|June 24th, 2015||Nicole Dorscht|
|June 26th, 2015||Justin St-Maurice|
|July 6th, 2015||Curt Monk|
|June 12th, 2017
|June 21st, 2017||Wendy Dunbar|
Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.
The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility Services are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility Services please drop in or visit our website.
We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.