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Academic and Career Entrance

2018/19 | Conestoga College

Program Code: 1149
Academic Upgrading & Workforce Development

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide


Executive Dean, Workforce Development, Continuing Education, and Online Learning

Congratulations on your decision to come back to school. We are pleased to work with you as you develop and follow your career and education plans. All of our programs are individualized to meet your needs. Please let us know how we can help you. Best wishes for a successful experience.

Sandra Schelling

Chair, Academic Upgrading and Workforce Development

Welcome to the Academic and Career Entrance (ACE) program at Conestoga College.  By enrolling in ACE you are taking important steps toward continuing your education that will result in benefits to all areas of your life.  Our individualized program allows you to work at your own pace in a manner that best suits your learning. Whether you are returning to school after an absence, upgrading some courses, or looking to improve your skills for work, we are excited to support you in achieving your goals.  Should you choose to apply upon completion of your program, you could also earn your ACE Certificate, a provincially recognized credential that is equivalent to a high school diploma.  We look forward to working with you as you develop your learning plan and begin your upgrading.  We have no doubt that ACE can assist you in meeting your education and career goals.

Tanya Kell

Conestoga Mission, Vision, and Values


  • Excellence in polytechnic education.


  • Champion innovation in education and research.
  • Serve community needs and priorities.
  • Empower individuals to achieve their potential.


  • Excellence in the design and delivery of programs and services.
  • Equity in providing opportunities for individuals from diverse backgrounds and communities.
  • Engagement as an active partner, responsible employer and corporate citizen.

School Mission and Vision

To support individuals in reaching their career, employment and academic goals and to respond to employers' recruitment and training needs.

Program Academic Team

Program Administration

Executive Dean

Sandra Schelling
Welcome Centre, 222
519-748-5220 x3221

Program Chair

Tanya Kell
Welcome Centre, 221
519-748-5220 x2483

Program Manager

Tina Allishaw
Welcome Centre, 225
519-748-5220 x2587

Program Faculty

Contact information for faculty will typically be provided on the first day of related courses.

Coordinators are specific to a campus location.

Downtown Cambridge

Adam Jensen
150 Main Street, Suite 402
(519) 623-4890 x7501


Jackie MacDonald
(519) 824-9390 x6172


Murray Stinson
Room 2
(519) 271-5700 x7227


Brian Hofstetter
(519) 885-0300 x5229


Charlene Watts
50 Wellingston St, 3rd Floor - Room 306
226-250-1772 x7312

Program Overview

Program Description

The ACE Certificate is recognized as a Grade 12 equivalent for the purpose of admissions at all Ontario Colleges of Applied Arts and Technology, for apprenticeship training, and by many major employers.

ACE offers core and optional courses in communications, mathematics, the sciences, computers, and self-management/self-direction. To receive a full ACE certificate, students are required to complete the communications course and one mathematics course plus any two other courses from the ACE course list. Individual ACE courses may also be taken separately. 

Program Learning Outcomes

Successful completion of this program will enable the graduate to:

1.    Communicate orally and in writing.
2.    Perform written and oral communications skills as required for selected work or College programs.
3.    Interpret the media effectively.
4.    Perform fundamental arithmetic calculations.
5.    Perform operations and calculations in mathematics, measurement, algebra, geometry, and trigonometry as required for selected jobs or College programs.

During the Program, students will complete other selected outcomes from the following list, based on individual plans:

6.    Recognize concepts of chemistry relating to atomic structure, bonding, gas laws, quantitative relationships, nomenclature, electrolysis, and families of elements as required for selected jobs or skill training programs.
7.    Perform basic computer skills needed to succeed in further studies or selected jobs.
8.    Build self esteem by identifying personal strengths, feelings, beliefs, values, attitudes and recognize how they affect self and others.
9.    Articulate and evaluate various problem solving processes and develop strategies to respond to life/work situations.
10.  Demonstrate responsibility in their role as learner.
11.  Formulate achievable educational, employment and personal goals.
12.  Use efficient learning strategies to facilitate the learning process.
13.  Work effectively with other learners on an individual basis and in a group setting.

Student Services Information

For general information on this topic, please refer to your Student Guide.

Not all of the services listed in the Student Guide are available to Academic Upgrading students.  If you are unsure about whether or not you can access one of these services, please speak with your Coordinator.

Program Information and Requirements

Program Information


For more information visit the Financial Aid webpage.

Many of the supports listed on this webpage are available for post-secondary students only, but may be of interest to you in exploring your next steps after Academic Upgrading.

Program Requirements

For general information on Conestoga's policies and procedures and student code of conduct information, please refer to Conestoga's Policies and Procedures webpage or to your Student Guide.

Evaluations (deadlines, tests and examinations)

Copying and plagiarism of assignments will be dealt with in accordance with College Policy regarding Academic Offences as described in the Student Guide under Academic Policies and Procedures.

Student Appraisal of Teaching

Students are asked to provide feedback regarding their faculty and course by completing the Student Appraisal of Teaching or "SAT" questionnaire. This is completed for each full-time faculty member on a 2-year rotation. Not all faculty are provided with feedback during the same academic year. SATs are confidential and are delivered to HR in a sealed envelope once completed by the students. The Chair meets with the faculty member to discuss the results of the SAT.


Students may be discontinued from a program if they do not meet specific academic standards.

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Discontinuance Policy.


The program assumes that you will be in attendance according to your attendance agreement.  Our policy states that: If you are absent for three days or more and have not been able to contact us, then you may be withdrawn from your program.  If you are absent due to illness, we may request appropriate supporting documentation.  If special circumstances arise, you may request a leave of absence. Please refer to the Attendance at Evaluations section in this handbook.

Part of your responsibility is to be on time according to your educational plan (including after breaks) and to remain until the end of your scheduled time.

Please call us if you cannot be in attendance on time for a morning, afternoon, or evening class.

Procedure for Reporting Absences and Lateness

Academic and Career Entrance students may call Academic Upgrading at the appropriate campus:

Cambridge: (519) 623-4890 x7500
Guelph: (519) 824-9390 x6167
Stratford: (519) 271-5700 x7227
Waterloo: (519) 885-0300 x5353
Brantford: (519) 753-8181

Please include your full name, reason for absence, and your telephone number.

Communication & Emailing Requirements

Conestoga will assign each student an email account upon enrolment. Conestoga will communicate information to students via their assigned account, and students are expected to check their account regularly. It is strongly recommended that all students use their Conestoga email accounts to communicate with staff and faculty at the college. 

Maintaining Student Files

Conestoga may retain examples of student coursework for the purposes of program review, accreditation, and/or for other administrative purposes. 

Standards of Conduct and Professional Practice

Another part of your responsibility is to ensure that you have read and understood the Student Code of Conduct as outlined in the Student Guide.

Conduct yourself in a manner that is appropriate for a professional, adult learning environment, including appropriate dress and language.

Electronic devices may be used for learning or instructional purposes. Professors or instructors may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Noise Level - Talking should be kept to a minimum and at a level that will not disrupt the learning of other students.


Facility Information

For facility related information including after-hours access, parking, and classroom & computer labs at the Guelph and Waterloo sites, please refer to your Student Guide.

Facility information for students attending Stratford, Cambridge, or Brantford is not available in the Student Guide.  This information will be provided to you during your program orientation session at your site when you begin your studies.

College Hours

Full-time courses at Conestoga are typically delivered during the following hours:

  • Monday to Thursday, 8:00 AM to 8:00 PM
  • Friday,  8:00 AM to 6:00 PM

In some instances, classes will be scheduled outside of this time frame to accommodate course, program, and college requirements.

Safety Information

For Conestoga's safety and security services and procedures at the Guelph and Waterloo campuses, please refer to your Student Guide.

Safety information for students attending Stratford, Cambridge, or Brantford is not available in the Student Guide.  This information will be provided to you during your program orientation session at your site when you begin your studies.

Student Acknowledgement and Documentation

Student Protection Acknowledgment

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following: 
  • Academic Credential Procedure 
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure 
  • Academic Recognition Policy
  • Clearance of Academic Deficiency Policy & Procedure
  • Co-operative Education Policy
  • Discontinuance Policy & Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Graduation Requirements and Convocation Procedure
  • Honours Policy & Procedure
  • Program Withdrawal and Refund Procedure
  • Student Code of Conduct Policy
  • Student Concerns and Issues Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.  
Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  
In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email, or documented on an interview record and signed off by both faculty member and student.
  • Tests will be made up in the Conestoga Test Centre in the following week, or by individual arrangements with course faculty member.
  • If the evaluation is to be conducted in the Conestoga Test Centre, students will be asked to show their ONECard* before permitted to write the test.

* Students taking part-time courses or in programs where OneCard is not provided such as Apprenticeship may be asked to show alternate ID.

Program Handbook Revision Log

July 2016 - Annual Revision

July 2017 - Annual Revision

May 2018 - Annual Revision

Accommodation Disclaimer

Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility @ Conestoga are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility @ Conestoga please drop in or visit our website.

We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.