Educational Support

2017/18 Program Handbook

Program Code: 1332
School of Health & Life Sciences and Community Services

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Program Handbook Guidelines

The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition. 

Welcome

To the School of Health & Life Sciences and Community Services

Your Bridge to Practice

bridge logo 

What Can This Mean For You?

  • The opportunity to begin, today, to become the professional you aspire to be.
  • The opportunity to learn in life-like settings and with real-life scenarios, rehearsing for the day when you will be in these real-life situations.
  • A unique inter-professional opportunity, given the number of different disciplines in the school. You will learn with, about and from your future colleagues.
  • An opportunity to take advantage of the state-of-the-art facilities, social and study spaces in our Cowan Health Sciences Centre, as well as other unique learning resources such as the Motz Emergency Service Bays in the Regional of Waterloo Paramedic Services Station and the Child Development Centre (Doon Campus), or the WeConnect Agora and Simulation Centre (Living Classroom at University Gates).
  • Your goal of being viewed by employers as a "preferred graduate" is up to you; your professors, support staff, administrative staff and college services look forward to supporting you as you journey from day one to your graduation.

Top 5 Expectations of You

1.    Use MyConestoga to Connect To:

Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca)

  • This is the official communication vehicle regarding your academic requirements. Communication with Faculty/staff should only be through your Conestoga email account. Communication through other accounts may not be responded to. Check it regularly and respond as requested.

eConestoga:

  • This is your resource for all course-based program information and course-based communication with your faculty.
  • Make eConestoga your partner in learning; this is your guide to all course activity.
  • Only course logistics should be communicated through eConestoga, all other email communication should be done through your Conestoga email.

Student Portal:

  • Find your final grade information, college tuition invoices, class schedules and absence reporting.

Practicum Health Requirements: (Go to "Services" and find "Practicum Services Link")

  • Keep track of your requirements on an ongoing basis; check that they are complete to allow you to go on your practicum (if applicable).

2. Know and Plan Around Your Academic Schedule With Your Family

Course Schedule:

  • Your schedule has been planned with many people and multiple considerations in mind.
  • Classes are typically scheduled from 8:00 a.m. to 6:00 p.m. (Note: times for practicums follow work place schedules).

The Academic Year has critical dates: Please plan around these dates to ensure you are here when you need to be--including the potential need to be present for the two weeks after the semester ends if you might need to complete supplemental work to allow you to continue to the next semester. Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the website. Course changes (add/dropping) may also be made through the Student Portal under the "My Courses" tab.

Academic Dates
Fall 2017 Dates Winter 2018 Dates
Fall Orientation Week Aug. 28 – Sept. 1 Winter Orientation January 4
Fall Semester Classes Start September 5 Winter Semester Classes Start January 8
Student Success Week Oct. 23-27 Student Success Week Feb. 26-Mar. 2
Last Week of Semester December 11-15* Last Week of Semester April 16-20*
Intersession (no classes) Dec. 18- Jan. 3/18 Intersession (no classes) April 23-May 4
*Programs with exams outside this time will be notified by the academic area.

3. Be the Professional You Wish To Become - From Day One

Civility, respect and professional behaviours will be key in the quality of your learning experience—and a future employer's first and lasting impression.

Professional Dress & Conduct: See Professional Conduct section for professionalism expectations for your program. The college's Student Guide sets out Student Code of Conduct for our community at Conestoga.

Pre-practicum Health Requirements: Pay attention to the deadlines listed on your documents. Complete as required; without these, you will not be able to progress to your practicum and your program completion will be in jeopardy. 

Social Media: Use responsibly. See Standards of Conduct section of the Handbook.

4. Attend To Enhance Success

Attendance Expectations: Attendance for class, labs and practicum supports student learning and your experience as a future professional. See attendance and student success strategies section in the handbook.

Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See attendance for evaluation section in the handbook.

Request for Accommodation for Religious Holidays: Request must be submitted to your Program Coordinator as per course schedule. See Religious Holidays sections in the Program Handbook.

5. Take Responsibility for Your Academic Status

Student Records: If you have questions about your student record, academic status and or program withdrawals, speak to your Program Coordinator.

Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.

Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Please refer to the Student Guide for more information.

Student Forms: To access forms go to the Student Forms page.

Academic Policies & Procedures: May be found under Policies and Procedures.

Student Affairs Policies & Procedures: May be found at the Student Affairs page.

Top 5 Resources for You

1. Your Teaching Team

Contact Information: Is posted in eConestoga and in your Program Handbook (Relationships Section in the Handbook)

Appointments: Making appointments (in person, by phone, email) helps to ensure your desired resource is available.
Email Inquiries: will be answered within two business days.
Urgent Need for Help: Program Assistants are available to help you reach one of the Teaching Team (contact information in Relationships Section of the Handbook)

2. Counselling and Services for Personal Needs

College Counselling: Professionally-trained counsellors can help you achieve your educational goals—for such common support as stress management, anxiety, depression, transition issues, family issues, etc. Counselling is free, voluntary and confidential. Arrange to see a Counsellor quickly if academic or personal problems stand in the way of your college success. To make an appointment, visit or call Doon-Room 1A101, 519-748-5220, ext. 3360, Monday to Friday, 8:30 a.m. to 4:30 p.m.. Check the counselling services website for more information.
Good2Talk: Confidential 24-hour phone line for stresses big and small. Call 1-866-925-5454.
Conestoga Security: Provides a safe and secure work and learning environment. Call 519-748-5220 ext. 3357. Refer to the Student Guide for Conestoga's Safety and Security Services and procedures.
Student Financial Services: Student Financial Services can help you by providing you with options to finance your post-secondary education.
CSI Food Bank: The CSI Food Bank is an emergency food relief program for current Conestoga students.
Health Services: Your family doctor on campus. Check out the services that they offer on their website or call 519-748-5220 ext. 3679. Services available Monday to Friday, 8:30 a.m. to 4:00 p.m.A full-time health nurse is on site.
Facility Information: Refer to the Student Guide for information on after-hours parking, classroom and computer labs.

3. Accessibility Services

Students with Documented Disabilities are encouraged to book an appointment with Accessibility Services to access accommodations –early in your program. Disability-related documentation will be required to book an appointment. Go to the Accessibility Services webpage for more information.
Adaptive Technology Aids and Special Facilities: Adaptive Aids are arranged through Accessibility Services; handicapped–accessible washrooms are located throughout the campus. Contact the Adaptive Technology Lab for more information on adaptive technology aids.

4. Student Study Spaces and General Supports

Cowan Health Sciences Centre (F-wing)
Student Lounge Space: Enjoy seats on each of the three floors. Plugs for laptops and charging stations are located throughout these areas.

Student Meeting Room Space: There is both formal and informal student study space available for use within the Cowan Health Sciences Centre. For more information on the availability of this space, please go to the Interprofessional Resources Office (2F16).

General Access Computers and printers are located in two areas:

  • 1st Floor—in the student lounge area with photocopier
  • 2nd Floor—at the Customer Service Desk and kiosk area

Open Access Lab, 2nd Floor, 2F18.
This is available on a come and go basis for health & pre-health programs practicing key skills. It is open from 8:00am-4:00pm. Book with an Open Access Staff.
Lockers are available with your tuition; important to store your extra clothes and books, etc. so that you can be at your professional best in the lab. Learn how to obtain a locker.
Information Technology: IT Service Desk—1E12 (provides supports & general assistance with college-related needs such as Email, Network accounts, connectivity & wireless printing. Go to the Web IT Service Desk for more information.

5. Services for Students

Library Resource Centre: Located on 2nd Floor B Wing; Go to the Library Resource Centre page for more information.
International Education Office: Check out the International Education Office for services available to you.
Learning Commons: Your one-stop resource for academic services and resources, such as Math, Writing Skills, Peer Tutors and resources for APA. Check out their website or Access through MyConestoga.
Student Life: Get involved and shape your experience. Visit the Student Life page or Connect to MyConestoga for your Co-Curricular Record.
Student Financial Services: Your one-stop resource to apply for student awards, bursaries, and scholarships apply early to increase your chances.
Bookstore: Your location to buy books (check out their options including used books), clothing for your program and general supplies. Find it in the A wing, just inside Door 1.
Co-op and Career Advising: Your resource for Co-op Placements (if you are in a degree); your source of help to look for summer jobs or future careers and gain help preparing your resume. Check out the Co-op and Career Services site for more information.

Letter to Students

Letter to Students

Dear Educational Support Student,

Welcome to the Educational Support Diploma Program at Conestoga College.  We know that your decision to study to become an Educational Assistant is a serious one and that you have worked hard to be accepted into the program.

This handbook has been prepared to provide further information about academic standards, guidelines, and processes specific to the Educational Support Program.   In addition to this handbook, the Conestoga Student Guide outlines important college policies and services.  Reading, understanding and following the information in this handbook and in the Student Guide is an important first step in your continued success in this program and in your chosen profession. If you do not understand any information in this handbook, please ask the faculty, Program Coordinator or Chair for explanation.

We are here to help you have a successful experience.  Should you experience difficulty or need assistance in any area of your studies, please come and speak with us, and we will work with you to help you reach your career goal of becoming an Educational Assistant.

Sincerely,

Goranka Vukelich (Dean, Community Services),
Cathy O'Toole (Chair, Human Services),
Educational Support Faculty Team and Staff Team

Program Overview

Program Description

This diploma program will prepare graduates to work effectively as contributing team members of a school community in supporting the development and learning of children and youth. Throughout the program, students will experience real-life opportunities that connect theory and practice through in-class projects, and community connections, making learning engaging and meaningful.

Program Outcomes

  • Provide educational support in compliance with pertinent education-related legislation, standards, regulations and policies; health and safety legislation and regulations; as well as organizational policies, practices and procedures.
  • Develop and implement strategies that promote and support positive school climates that contribute to a safe, caring and secure educational setting*.
  • Collaborate with members of the Individual Education Plan (IEP) team* by assisting in the development and revision of the IEPs* of learners with exceptionalities*.
  • Implement components of educational support programs of instruction under the direction and support of the IEP team* and/or relevant members of the school community*.
  • Lead by example to promote empathetic, positive and prosocial behavior in all learners* to facilitate the development of social competence in learners with exceptionalities* in accordance with their IEPs*
  • Promote the development of independence in, and provide assistance to, learners with exceptionalities* in performing routine activities of daily living (ADLs) and instrumental activities of daily living (IADLs) in accordance with their IEPs*.
  • Develop and implement strategies to support learners with exceptionalities* in the appropriate use of assistive technologies* and daily living aids* in accordance with their IEPs*.
  • Monitor, document and report on the behavior, performance and progress of learners with exceptionalities* in accordance with their IEPs*.
  • Prepare and present a plan for engaging in ongoing personal and professional development to promote competence in the educational support field

From: Educational Support Program Standards Ministry of Training, Colleges and Universities, February 2012

Educational Support Program Map 2017-2018

Program Map describes your learning journey with three important components:
  1. All courses focus on you demonstrating development towards the program outcomes and capabilities through your program journey.
  2. There are themes for your learning that will inform you on the courses you will take to develop program capabilities.
  3. Each semester has a theme that creates milestones for your learning, your journey from one semester to the next, and ultimately to your readiness to graduate.
 Skills Level 1

Introduction to Practice
Level 2

Fundamentals of Practice
Level 3

Expansion of Practice
Level 4

Consolidation of Practice
Role Clarity

Understanding of roles and responsibilities of an EA trough team work, collaboration and professional communication
Role of the Educational Assistant Professional Communication   Team Work and Collaboration
College Writing and Communication      
Safety in the Workplace      
Typical and atypical Development

Understanding and appreciation of typically developing and non-typically developing (learners with exceptionalities)
Student Growth and Development Principles of Learning Supporting Students with Behavioral Exceptionalities Empowering Students through Integrated Learning
Introduction to Exceptionalities The Exceptional Learner Supporting Students with Autism Spectrum Disorder Supporting Students with Physical and Medical Exceptionalities
Supporting Communication through Assistive Technology  
Differentiated Instruction

Contributing to, participating in supporting differentiated instruction; monitoring learning; adjusting learning activities
Field Placement: Introduction to Practice Field Placement: Fundamentals  of Practice Field Placement: Expansion of  Practice Field Placement: Consolidation  of Practice
   Elected General Education Elected General Education Elected General Education

Required Capabilities

  • Adaptability
  • Professional Learning 
  • Reflective Practice
  • Ability to work with diverse populations
  • Critical thinking
  • Professional decision making
  • Enhanced professional communication
  • Understanding of school policy,  procedures and curriculum frameworks
  • Collaboration and team work
  • Understanding of evidence based practices
  • Ability to modify and adjust learning experiences
  • Comfort with, and ability to work with assistive technology

Program Design for Your Cohort

Students can find their program design on the student Portal by following the steps below:

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button

Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.

Pathways and Further Post-secondary Education Opportunities

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions.
Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.

Employment opportunities

Graduates find employment in the elementary, secondary, and, sometimes, the post-secondary education systems. Career opportunities are also available in educational programs run by government-approved facilities for care, treatment, custodial or correctional purposes, or in programs providing respite care and services for families of children and youth with special needs or in home school support.

For more details on related occupations, job market information and career opportunities; see the Government of Canada website.

Relationships

Communication with Faculty

Faculty and Administration Contact Information

Individual course instructors will inform you as to how you will be able to contact them.

Program Coordinator                        Amy Timmerman                 (519) 748-5220 x 3177

Faculty                                               Mary Keefe                          (519) 748-5220 x 3490

Field Placement Officer                     Patti Leather                        (519) 748-5220 x 3143

Program Assistant                             Jaymie Wilson Neil              (519) 748-5220 x 3765

Program Chair                                   Cathy O'Toole                     (519) 748-5220 x 3603

Contacting Program Staff

When contacting program staff outside of class time it is advisable to use e-mail or telephone.  Your message should include the following information:

  • first and last name
  • course and level
  • brief description of reason for contact
  • telephone number where you can be reached

Student Email

All students are supplied with a college e-mail address. Please use this method or the eConestoga email method when communicating with college faculty ONLY as non-college e-mail addresses (e.g. hotmail) are problematic.  Students are expected to check their college e-mail regularly as most official communication will be via this method.

 

Student Engagement

Student Concerns/Issues

We appreciate that concerns/issues may arise during the learning experience. Our goal is to collaborate—students with faculty and staff—to resolve situations of concerns quickly and to learn and improve from these situations.

To achieve this goal, we need an effective problem-solving environment. This means:

a.     When a situation of concern arises, it needs to be raised in timely manner and discussed by the individuals involved. This is the most important area for effective problem solving.

**Problem-solving closest to the individual associated with the learning is the place to start.

b.      Please see the "Student Concerns/Issues" section in the Student Rights and Responsibilities chapter of the college Student Guide for further details to be followed for the informal and formal procedures for the resolution of concerns and issues.

c.       Please note that issues and concerns related to a placement site, its operation or its employees should first be brought to the attention of the Conestoga Field Placement Supervisor or Program Coordinator, subject to the additional procedures outlined in the following Sections on "Professionalism" and "Concerns Regarding Safety or Care/Service for Clients during a Practicum/Field Placement".

Student Representation

Conestoga Students Inc. (CSI) and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

PAC (Program Advisory Committee)

Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry.

At the beginning of each year, the coordinator of the program will ask for student volunteers. The coordinator will decide which students will represent years one and two. The student attendees are important members of the committee and are expected to be present at the meetings. Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional, dress in business attire and engage in discussions.

WIHSC (Waterloo Interprofessional Health & Community Student Collaborative)

Conestoga College offers many unique and exciting opportunities for personal and professional growth. One of the things that contribute to the excellence of this college is the host of exciting extra-curricular opportunities that add to the culture of this fine institution. WIHSC (Waterloo Interprofessional Health & Community Student Collaborative) is one such club whose members strive to 'learn with, from, and about' each other.

Membership of this active group is comprised of students enrolled in health, community, and social sciences programs at the Doon campus. Some of the most popular initiatives that this group regularly engages in are interactive simulation exercises, peer-mentoring, guest speakers, paper case studies and monthly meetings. To find out more about this exciting opportunity, please visit the WIHSC website. The website includes information on past events (pictures and videos) as well as how to get involved. Get involved, have fun, and learn more about the team members you will work with upon graduation! For more information, please contact your Program Coordinator.

Student Feedback

Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Advanced Education and Skills Development (MAESD). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations.  After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.

Class Cancellations

Class Cancellations Due to Faculty Absence

All class cancellations due to faculty absences will be posted in the Student Portal on the left hand side of first page which a student sees after logging in. These notices in the Student Portal will be the only general notifications of class cancellations due to faculty absences.

Faculty who will be absent will not be informing students of class cancellations through eConestoga.

Class Cancellations Due to Inclement Weather

College closure due to inclement weather will be announced on local radio stations (92.9; 88.3; 1460; 96.7, 105.3, and 1240). It is up to staff and students to listen for campus closures. If the college is closed a message will be left on the campus switchboard after office hours. A notice will also be placed on the college website.

Personal Notifications of Class Cancellations

Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to faculty absences. To receive such personal notifications students must subscribe to this special service.

To subscribe:

  • Log in to the Student Portal
  • Select Notifications under the Profile tab
  • Select the method by which you would like to be notified
  • Click Update.

Note: To change the email address to which these notifications will be sent, select My Addresses under the Profile Tab, and change the default email address.

Standards of Conduct and Professional Practice

Guidelines for Working in Groups

The purpose of group work is two-fold. It provides students with the chance to explore and share subject areas too large to undertake alone. As well, it provides students the opportunity to gain experience in working together on specific projects, which will happen regularly in the workplace.

The following are tips to help you get the most out of a group experience:

  1. Meet with your group immediately following distribution of the assignment.
  2. Determine which content area(s) each member will be primarily responsible for, including researching, writing, organization, presenting, etc. All members are responsible for the entire project and should have an overall understanding of every member's responsibilities.
  3. Determine the appropriate number of meetings the group will require to complete the project. Meetings should be viewed as organizational in nature, where members report on their individual progress and any assistance from group members that they may require.
  4. Determine a regular time and place to meet.  Ensure all group members have input into this decision.
  5. Be sure to have a final meeting prior to the submission or presentation, in order to place each member's work in the correct order. This is a crucial step if your project is to have professional image. The time can also be used for all members to become more familiar with the other member's subject area.
  6. In group work, individuals take on specific responsibilities and tasks. However, all members are responsible for the total group project. For example, if one member is having trouble with a task, it is the responsibility of the group members to help that student complete the task. Without that person's contribution, the whole assignment/project will suffer.
  7. Grading of group projects will be decided upon by individual faculty members. However, where it is done on a group basis (all group members receive the same grade), group grades could suffer due to uncompleted work of one member.
  8. It is up to group members to problem- solve with members not carrying out their responsibilities. Peer grading may also occur, depending upon the specific course, assignment or faculty member. This is a process by which group members evaluate their peers on the basis of their individual contribution to the project.

Student Expectations

  • Demonstrate or submit satisfactory evidence of competency.
  • Accept responsibility for one's own learning.
  • Meet all assigned deadline dates.
  • Attend classes, group meetings, and special functions.
  • Use and maintain program, college, and community resources to maximize learning.
  • Conduct self and peer evaluations.
  • Recognize that attitudes affect performance.
  • Maintain ongoing communication with program faculty.
  • Develop and maintain an interdependent working relationship with other students.

Faculty Expectations

  • Counsel students in their educational progress.
  • Award credit for attained competency.
  • Provide timely and ongoing feedback to students on their academic progress.
  • Counsel students in their vocational development.
  • Gather, develop, and maintain program resources.
  • Recognize and consider alternative learning activities.
  • Create learning activities.
  • Counsel learners in their use of learning resources.
  • Develop and maintain an interdependent relationship with other faculty.
  • Maintain ongoing communication with students.
  • Perform duties in a professional manner.
  • Remain current on professional trends and issues by active involvement in the profession.

Oath of Confidentiality and Professional Conduct

Confidentiality ensures the privacy of patrons, clients, families and co-workers with whom you work.  Under no circumstances can personal information relating to these persons be shared in conversations outside of a professional context.  Any written or oral reports should exclude all identifying information.

Classroom Protocol

Students learn and work better when there is mutual respect for each other. The College is a healthier and safer place to be when students and faculty can concentrate on the task at hand.

All members of the college community have specific responsibilities for achieving this goal, as well as rights which are protected by the College. These rights and responsibilities are spelled out in the Student Guide. As well, a Student Code of Conduct Policy outlines expectations of students, and the consequences for poor or inappropriate behavior. 

In the Educational Support classrooms, we expect the following from our students as it relates to conduct:

  1. No pagers, computer games, portable CD players, IPods or headphones are permitted in class.
  2. Students are expected to be present, punctual, and prepared for all classes. All students are responsible for contributing to a positive and respectful learning environment.
  3. Students are expected to listen attentively to the instructor and other students when they are speaking, and respect their opinion. It is disrespectful to speak when another person is talking.
  4. Since class time is limited, students are expected to focus on the particular subject and not bring other work or other issues to that class.
  5. Since students come from a diversity of backgrounds, in our inclusive classrooms it is expected that students will respect the opinions of others. The Protection of Human Rights Policy is clearly outlined in the Student Guide.

Academic Integrity and Plagiarism

Academic honesty is expected and required of all Conestoga students. In order to maximize your success as a student, it is critical that you familiarize yourself with the Academic Integrity Policy found in the Conestoga Student Guide. This guide has been provided to you on our College website. The Academic Integrity Policy provides a detailed description of the following:

  • Scope of academic integrity,
  • What academic integrity means,
  • What types of behaviours constitute a breach of academic integrity,
  • The penalties associated with breaching academic integrity.

After reading this information, if you do not fully understand what is meant by academic integrity, and what is required of you to maintain academic integrity, please speak with a faculty member or your program Coordinator. Please note that maintaining academic integrity is very important, and that it is your responsibility as a Conestoga student to know the Academic Integrity Policy and to initiate help if you do not fully understand it.

Below are a few hints to help you avoid breaching academic integrity.

  • Make sure that you recognize information that requires referencing.
Example Required Referencing
Milk is good for you. General information in the public domain. Does not require referencing.

"According to Health Canada milk beverages provide the nutrients needed for healthy bones and optimal health".

Health Canada. (2008). Canada's food guide: Milk and alternatives. Retrieved May 17, 2011 from            http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/choose-choix/milk-lait/index-eng.php

Direct quote right from a published source. Requires a reference.

Consuming milk every day provides the nutrients that you need for healthy bones and optimal health.

Health Canada. (2008). Canada's food guide: Milk and alternatives. Retrieved May 17, 20011 from            http://www.hc-sc.gc.ca/fn-an/food-guide-aliment/choose-choix/milk-lait/index-eng.php

Information that has been put into your own words, but offers information outside of public domain related with specialized knowledge. Requires a reference.
  • Whenever you refer to material from another source, whether book, journal article, video, newspaper, or electronic publications, you must acknowledge your source using proper citations and references. The APA style is the format most often used in the health and social sciences. Please visit the Conestoga Learning Commons for assistance with the APA format.
  • If you work collaboratively with others on an assignment, including in class assignments that expect independent submission, make sure that you do not copy words or ideas from others intentionally or by accident.
  • Make sure that you read the Academic Integrity Policy located in the Conestoga Student Guide, and that you fully understand it. The policy describes additional behaviours that represent a breach of academic integrity.

Copyright – What Students Need to Know

Photocopying and scanning at Conestoga are governed by the Copyright Act, an agreement with Access Copyright, and the Association of Canadian Community Colleges' Fair Dealing Policy.

Under the terms of our Access Copyright license which gives the broadest permission:

You can photocopy or scan the following:

  • Up to 10% of most published works
  • One chapter that is greater than 10%, but no more than 20% of the book
  • One article, short story, play, poem or essay from a book, magazine or journal issue containing other works
  • One newspaper article or page
  • One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work
  • One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from a larger volume containing other works.

Cumulative Copying

If you copy 10% of a book today, 10% next week, 10% the week after that, and so on, this is called cumulative copying and it is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for an item, you can't copy more until the next academic year.

You cannot copy or scan the following:

  • Workbooks or study guides that are intended for one-time use
  • Instruction manuals
  • Sheet music and original artistic works including photographs or prints
  • Advertisements
  • Business cases
  • Any of the items on the Access Copyright Exclusions list

You can find all of this information and more on the Copyright for Students web page.

If you have any questions about copyright or the limits of copying on campus, contact James Yochem, Copyright Coordinator, at Jyochem@conestogac.on.ca or 519-748-5220 ext. 3746.

Safe Practice

Safe practice is a hallmark of professional practice. It is an expectation of everyone who is or wants to be a professional.

There are a number of policies and procedures associated with practical training in your program that have been developed to ensure your safety and the safety (physical and emotional) of those around you. These will be reviewed with you during your program.

The following basic procedures are outlined for your attention and follow-through:

  1. Your personal safety begins with the use of professional attire and foot wear and with your attention to the health and safety expectations that may be identified throughout the college. 
  2. Help us have a safe and pleasant environment by wiping up spills, by ensuring lap top cords do not snake across walking areas and by reporting equipment or facility problems when you see them.
    Concerns such as these in the Cowan Health Sciences Centre may be reported to an employee in the Interprofessional Resources team.
  3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to certain programs; failure to follow these may result in your inability to participate in a lab, class or experiential learning activity.  
  4. Safe work practices are to be followed during all training; follow the direction of your instructors. If you have a practicum, your Clinical Instructor/Responsible Faculty/Preceptor will ensure that you are aware of safe practices and safety precautions and procedures. This includes problem-solving by the Responsible Faculty and Program Coordinator with the college's Occupational Health & Safety Department as required. For example, should outside temperatures during the summer become unusually hot, very high temperatures may occur in some workplaces; this could require that specific steps be taken to ensure a safe working environment. 
  5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge immediately. This is an opportunity to problem-solve about how to avoid these areas of concern for the future.

Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following: 

  • Academic Dispute and Resolution Policy & Procedure
  • Academic Integrity Policy & Violation of Academic Integrity Procedure 
  • Academic Recognition Policy
  • Academic Credential Procedure
  • Clearance of Academic Deficiency Policy & Procedure
  • Co-operative Education Policy
  • Discontinuance Policy & Procedure
  • Eligibility to Participate in Co-op Work Terms Policy & Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Graduation Requirements and Convocation Procedure
  • Honours Policy & Procedure
  • Program Withdrawal and Refund Procedure
  • Student Code of Conduct Policy
  • Student Concerns and Issues Policy & Procedure
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure
  • Student Feedback Policy

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.

Professional Conduct - Use of Social Media and Cell Phones

To support a quality and respectful learning environment both in the classroom and in field placement, the use of cell phones and laptop computers for social networking should only occur during break times, before/after class, outside of children's play areas (indoors/outdoors) and during formal break time in field placement.

Laptops and other forms of technology may be used in the classroom when the use pertains to the content and processes of learning facilitated by the professor/team member. If your technology use is disruptive to the class, the faculty/staff may ask you to leave the class until such time that you are able to re-engage in the learning process. 

Social Media Policy

  • Social media has many advantages for a professional. It can be used to network, to resource information and keep current
  • As a student and future professional, it is essential to maintain professional boundaries in all communication, including Social Media.

BE AWARE:

  • According to the Ontario College of Teachers (2011), "Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live forever on the internet. Social media sites create and archive copies of every piece of content posted, even when deleted from on-line profiles. Once information is digitalized, the author relinquishes all control." The same organization also indicates "Online identities and actions are visible to the public and can result in serious repercussions or embarrassment. As the Office of the Privacy Commissioner of Ontario notes, users may intend to share their online existence solely within their own network, but in theory anyone can access the user's musings, photos and information. Further, the words can be altered, forwarded and misquoted. "

Ontario College of Teachers. (2011). Professional Advisory-Use of Electronic Communication and Social Media. Retrieved May 12, 2015, from https://www.oct.ca/resources/advisories/use-of-electronic-communication-and-social-media

Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts.

  1. Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood.
  2. Assume that information you post or send can be accessed or altered by anyone.
  3. Consider whether any posting may reflect poorly on you, your school, or your profession.
  4. Avoid online criticism of other students, colleagues, professors or field placements.
  5. Avoid impulsive, inappropriate or heated comments.
  6. Pictures should not be taken, posted to social media sites or shared without the express permission of all individuals involved.
  7. Remember that online sites you visit are not anonymous.
  8. Make sure your on-line name and email reflect professionalism.
  9. Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others.

    Maintain privacy of all care and service activities when in practical work experiences:
  1. Do not take or post any pictures while on placement or involved in lab activities
  2. Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.

Please respect the fact that your faculty and staff will not invite you to their personal web pages when you are a current student, nor will they accept any invitations to your personal sites (Keep faculty and staff as resources to connect with after you have graduated or after you have left the college)

Cell Phone Policy

Students should respect their professors and other instructors by following program policy and not use their cell phones for personal use during class time. This is representative of the professional manner in which you are expected to act as you prepare to enter the workforce.

Students will not bring their cell phone or technology device into a test or examination, unless required for the examination and approved by the faculty. Phones should be left in your locker or left in your bag at the front of the classroom. In the event of an urgent need to keep your cell phone with you during a test (parents with young children, students experiencing a family emergency, etc.) please speak to your professor as soon as you enter the examination room. Those who have been permitted to bring a phone into the classroom will likely be asked to either leave the phone with the professor, or they may be permitted to leave their phone out on their desk where it is visible to the professor and proctors. In any case, students are not permitted to touch or answer the phone without raising their hand to ask for the professor/proctor's permission. If you are found to have a cell phone in your possession during an examination that has not been declared, you will be asked to leave the examination room, and will be given a zero on the assessment.


 

Attendance and Student Success Strategies

Attendance

In view of the learning complexities of the Educational Assistant Program, it is imperative that students attend all classes and field placement as scheduled.  Students who are absent from class or field placement place themselves in academic jeopardy in meeting the learning objectives as stipulated by the program.

If extenuating circumstances require students to miss a class, please note that it is the student's responsibility to share this information with faculty and to acquire any missed information from a classmate or faculty.  If field placement is missed both the faculty-designate and the field placement supervisor must be notified.

Punctuality

In order to be respectful to both fellow students and to faculty, students are expected to arrive on time for class.

It is disruptive to enter a classroom/lab after the class has begun. Being on time is not only required, but it is a common courtesy. If the classroom door is closed, students are expected to do the following:

  1. Knock on the classroom door to let the faculty member know that you are outside.
  2. Wait until the professor admits you into the class at a time when it is least disruptive.
  3. Wait until the end of the class (or a scheduled break) to pick up materials and instructions you may have missed.

Attendance for Evaluations

An evaluation is defined as a test, exam, presentation or any other formal assessment that requires your presence in a class or lab. Evaluations are critical components of each course and overall success for you in your Program.

The school's approach to requirements for attendance at evaluations reflects the expectation that as emerging professionals, students must demonstrate a professional attitude and attention to evaluations, in the same manner that expectations for future work as professional will require attention to workplace procedures. Consequences for missed evaluations are balanced against reasonable support where it is warranted.

In order to support student success:

  • Evaluation and presentation dates are scheduled and communicated at the beginning of each semester.
  • Unplanned extenuating circumstances involving the college, the program or the faculty that may require changes to the course schedule will be communicated to students.

In support of the development of professionalism, students are required to take all evaluations at the scheduled times.

  • Students who make personal commitments that conflict with the evaluation dates or assignment deadlines do so at their own risk.
  • There will be no special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans).
  • Students who wish to reschedule an evaluation or a presentation due to a religious holiday are required to discuss the situation with faculty within the first three weeks of the semester.
  • Academic accommodations are provided to students with documented disabilities through the Accessibility Office.

Notification for Absence from Evaluations

Students are required to notify the program of absence from any evaluation for any reason.

  • Notification must be received prior to the start of the evaluation.
  • Failure to do so will result in a mark of zero being assigned.

Notification procedure

Log into the student portal and click on the Absence tab and indicate that you will be absent from class on a day that has an evaluation. You will receive a confirmation email that you have recorded your absence for that day.

Note:

  • Your professor will be aware of your absence from an evaluation by your lack of attendance and because you have entered your absence using the online Absence Recording System on the Student Portal.
  • The Absence Recording System shows you as being absent for the day, starting from the time that you record your absence. (For example if you record your absence for that day at 11:00 a.m. the system will show you as being absent for all classes starting after 11:00 a.m. that day.) If you are then going to be present again for some later class, you will need to bring your presence to the attention of your professor in that later class.)
  • The earliest that you may record your absence for a particular day is after 8:00 p.m. on the preceding day.

Follow-up after Reporting Your Absence from an Evaluation

  • You must make contact immediately with faculty to explain the reasons for your absence and to arrange a meeting.
  • If there is a concerning pattern of absence you will be asked to meet with the program coordinator. This may result in the need for you to provide documentation verifying the reason for your absence, in accordance with the requirements specified in sections below titled "Evaluations worth 20% or more" and "Evaluations worth less than 20%".
  • Faculty will then make alternative evaluation arrangements as appropriate and you will complete any necessary forms.
  • Students are required to complete the alternative evaluation as scheduled.
  • If the evaluation is to be conducted in the testing centre, you will be asked to show your ONECard before you are permitted to write the test.
  • Tests will be made up In the College Testing Centre in the following week, or by individual arrangements with program faculty. 

Religious Holidays

Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day or days because of religious beliefs will be given the opportunity to make up the work that was missed or do alternate work/examinations subject to timely notification.

Conestoga recognizes all religious holidays as defined by the College Employer Council

It is the responsibility of the student to:

a. Plan ahead and be aware of the dates of all examinations and other course obligations;

b. Advise the faculty member that he/she will be seeking accommodation to observe a recognized religious holiday and make a request in writing to your Program Coordinator within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Chair.

Documentation to Substantiate Your Reported Absence

Evaluations worth less than 20%

Missed evaluations worth less than 20% of the student's final grade will be rescheduled once per program semester subject to proper communication described above.

Once per program semester means that only one absence for an evaluation will be accepted across all courses in a program for a semester. Implications of major illnesses or personal circumstances impacting several course evaluations at one time will require discussion with the program coordinator prior to faculty/staff arranging deferred evaluations.

If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty. This will be documented on an interview record and signed off by both faculty/staff and student.

If more than one evaluation that is worth less than 20% is missed, documentation requirements for evaluations worth 20% or more apply.

Evaluations worth 20% or more

Any student who misses an evaluation worth 20% or more will receive a mark of zero unless the reason for missing the evaluation and the accompanying documentation verifying the reason for the absence are deemed acceptable by the program. Examples of reasons deemed acceptable include incapacitating illness, death of a close family member, and required court appearance.

NB: If an evaluation is missed due to illness, the health care professional attesting to the illness must have firsthand knowledge of the situation and direct involvement with the treatment / management of the condition. For example, a note from a clinic provided by a physician seeing the student for the first time, after the illness has resolved, is unlikely to meet the program standard for documentation.

Acceptable reasons for Absence

  1. Compassionate Leave: Requests for a Leave of Absence to attend to family illness, death or family problems are granted.  These requests will be submitted to the Professor who will consult with the Program Co-ordinator and/or Chair if necessary. A Leave that impacts clinical experiences may affect success in the semester.
  2. Jury Duty:  Any student who receives a summons for Jury Duty should bring the document to the Chair to assess if it can be arranged to have the student excused if such duty interferes with the progress in the program.
  3. Illness: Students experiencing health concerns that prevent attendance should notify their professor of their absence in advance and be prepared to present a certificate from a physician in the event of missing any form of assessment.

Test and Evaluation Procedures

Importance of Test and Presentation Dates

Test and assignment dates are scheduled at the beginning of each semester.  Unplanned extenuating circumstances involving the college, the program, or the faculty may require changes to the course schedule.  If this occurs, students will be notified.

Students are required to write all tests during the scheduled in-class test times. There will be NO special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are required to discuss the situation with faculty at the beginning of the semester.

Academic accommodations are provided to students with documented disabilities through the Accessibility Services Office.

Test Procedures

  • Once a test begins, students may not leave the test room for 30 minutes. If they finish a test before that time, they may review their answers but are expected to sit quietly and not disturb others.  Once students leave the room they may only re-enter when invited back by Faculty.
  • Any student found cheating during the course of an examination/test will be addressed according to procedures found in Conestoga Student Guide.
  • Faculty are responsible to advise student's as to the material permitted in the testing room. Personal items and learning materials will be left in an area identified by the Faculty.
  • Faculty will advise as to the seating arrangements of students.
  • During open book tests, students must bring their own course materials (books, notes, Learning Packages, etc.) for individual use only. Students may not share any of these materials. Electronic devices, such as, iPods, text messaging, cell phones, translators, will not be permitted.
  • Water bottles are not permitted in the testing room.

Submitting Assignments

It is expected that students will submit all assignments on time, on the date they are due. Late marks will be deducted from assignments not submitted when requested by faculty. Students with extenuating circumstances that prevent them from submitting assignments on time should discuss their circumstance in advance of the due date. Students must negotiate an alternative due date, no more than one week past the original date. Students who initiate this process will not experience the loss of late marks.

If students do not negotiate a variance, they risk having late marks deducted from the final grade.  Late marks will be deducted at a rate of 1% per day, including weekends, from the total percent value of the assignment.

Faculty Returning Tests and Assignments

In order to support student success, students will be given continual feedback on their progress throughout the semester.  Individual faculty will inform students in class how/when tests and assignments and/or marks on them will be returned. Please note that some tests will be returned to students and some may be retained by faculty. Students who have questions about tests/assignments/grades should follow the process outlined below:

  • at least 24 hours after receiving the mark and within 7 days, email the faculty, indicating the area(s) of clarification required,
  • initiate a meeting with the faculty to discuss,
  • bring pertinent information (assignment, mark sheet, etc.) to the appointment.

General Guidelines for Quality of Written Work

In the program, both in courses and field placement, there are continuous requirements for written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.).   It is expected that all students will meet the standard of English required within our profession. Faculty and field placement associates will identify students who are having difficulty in this area and will approach students to discuss the need for improvement. Students may be referred to the Learning Commons to help them improve the quality of their written work.

General Guidelines for Submitting Written Work

For specific course requirements, refer to the Course Schedule and Evaluation Methods information provided. If you are not clear about course requirements, discuss with individual faculty. Students are encouraged to use spell-check and grammar-check to assist with the editing of written work. 

Academic Progress Through the Program

Academic Standing and Promotion

The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. The Conestoga Student Guide is available on the college website and by visiting the "Student Guide" tab in your Student Portal.

Post-secondary education (especially at the College level) is oriented toward two general goals.  One is to give students the knowledge, skills and attitudes required to achieve success in the workplace.  The other is to stimulate a work ethic that promotes responsibility, respect and routine.  Both of these purposes are directed at helping students to become competent professionals in their respective fields.  In this regard, students are required to meet many expectations.

Although each professor will have guidelines for tests, assignments and papers, the following provides some general guidelines. Students are strongly encouraged to consult with individual professors for any variation from these overall guidelines.

In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to the Educational Assistant Program:

Achievement

Students must attain a minimum "C" or 60% passing grade in all core courses.

General Education courses are under the Academic Support Division. Consult with that division for its grading system.

Course Add/Drop

You can add, change and drop courses from your portal depending on the dates and which program you are in:

  1. Log in to the Student Portal
  2. Click on the "My Courses" tab
  3. Scroll over the icons to the right of individual course listings. It is strongly recommended that students consult their program coordinator/academic advisor prior to dropping a course.

Special Timetables/Adding Dropped or Failed Courses

Please note that when students are not taking the program in the prescribed sequence, they will be on "special timetables". Prior to the beginning of the semester, students should attempt to add missed courses from a previous semester by logging in to the Student Portal and following the instructions to register for courses. If students are not able to add courses on their own (because of a timetable conflict or full course section) they must seek assistance from their Program Coordinator during the "Special Timetable Registration" initiated by the college. Dates, times and locations of Special Timetable Registration periods are posted in the student portal in advance of the beginning of each semester. Students must attend this meeting where they will receive further guidance regarding this academic status from their Program Coordinator.

Students who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

Supplemental Assignments

The College recognizes that due to certain circumstances, a student's performance in a course may be compromised.  As such, the college policy allows the student to take supplemental work or assignments to clear an academic deficiency.  For further elaboration, please see the College policy regarding academic deficiency and supplemental available online.  Note that there are strict procedures and timelines for supplementals and the student is well advised to seek out this information from the Student Guide.

In general, a student who fails a course by 10% will be given the opportunity to pass the course by completing a supplemental.   A student in Educational Support Program will have the opportunity for two (2) supplementals during the program.

Academic Probation

Students who have been unsuccessful in their field experience, have failed two or more academic courses, and/or have required considerable testing/assignment variances may be recommended for Academic Probation.  Academic probation allows students to be promoted to the next level with a special timetable or with academic conditions.  Special timetables and academic conditions are designed as part of written learning contract that the student and program Coordinator create together.  The goal of these measures is to allow students to continue in the program accompanied by a supportive plan for success.

Discontinuance

Students who have not successfully participated in the requirements of their academic probation, who have failed to meet the standards set out in the Conestoga Student Guide and/or the Educational Assistant Program Standards and Procedures Handbook involving academic dishonesty, student responsibilities, or unacceptable behaviour, attitude or conduct, or have failed 60% or more of their academic courses and/or have failed field experience twice may be discontinued from the Program.  Students who have been discontinued from the Program will not be considered for re-entry to the program for a minimum of 1 semester and/or until they have worked with the Program Coordinator to develop a written learning contract to support their academic and non-academic success. At the discretion of the Program Coordinator, students may be given permission to attend the part-time program.

Withdrawal

Students not planning to return to the Educational Support Program the following semester are expected to complete a Withdrawal Form available from the program coordinators, the Registrar's Office, or on the college website.

Program Transfer

Prior to transferring to another program, it is recommended that the student meet with the program coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a program application form to the Registrar's Office. If considering transferring to a program outside the school in which they are currently enrolled in, students may want to discuss options with a career advisor. When a student moves from one Conestoga program to another and where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.

Appeal

Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide.  It is recommended that students begin this appeal process by first meeting with the faculty and/or Program Coordinator.

Clearance of Academic Deficiency

Please refer to the Conestoga Student Guide for the procedure and criteria regarding Academic Deficiency. Please note that following the end of semester, contact with any student eligible to write a supplemental will be made either by phone or email.  A specific date, time and room number will be given to each student.  If a student cannot be reached or is unavailable at the specified date and time, the student forfeits the opportunity to write a supplemental. Students enrolled in the Educational Support diploma program will have opportunity to participate in a maximum of two supplementals in order to clear academic deficiency.

Promotion through the Program

Promotion is the advancement from one portion of the program to another (i.e. semester to semester or year to year) after a process of evaluation has been completed to assure that minimum standards have been met or surpassed.  Promotion is based on academic achievement as well as meeting personal and professional performance standards.  In addition, a passing grade for field placement performance is required.

Promotion reviews occur at the end of each of semester 1, 2, 3 and 4 and decisions are made by the full program team including faculty members, Program Coordinator, and Department Chair.

 

General Education / Breadth Electives

School of Liberal Studies

The purpose of General Education and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed both professionally and in their own personal lives. Working collaboratively with your program, General Education and Degree Breadth courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at www.conestogac.on.ca/electives.

Process for Resolution of Student Concerns

In order to resolve any concerns which may arise during a course, field placement or relating to the program overall, students are encouraged to resolve issues or concerns informally at the program level prior to proceeding to a formal appeal.

If attempts have been made, and a successful resolution has not been reached, students are encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under the "Academic Dispute Resolution and Appeal Procedure" section.

Maintaining Student Files

  1. Official records of each student's education are maintained electronically by the Registrar.
  2. Administrative records related to your experience in the Program are maintained to demonstrate compliance with external and college requirements. This information is as follows:
Administrative
Student Information File Location and Student Access Retention

Pre Practicum Health Requirements (if applicable)

  • per copies of information received from students

In H.S Trax, by individual student access

**accessed through My Conestoga

  • Each student has his/her own information on the Passport for provision to practicum agencies as required.
  • For the duration of a student's time in the Program

Acknowledgement of WSIB Understanding (if applicable)

  • signed electronically by each student prior to the first practicum placements
  • By the Program, online
  • For the duration of a student's time in the Program

Student Consents Signed on Admission electronically (varies per program)

  • Student Consent for Release of Information
  • Student Understanding of Professional Standards
  • Student Understanding of Safety Requirements
  • Filed electronically
  • For the duration of a student's time in the Program.
  1. Academic Files are set up as required for a student to document important matters relevant to a student's progress or to document and monitor resolution of concerns.
Academic
Student Information File Location and Student Access Retention

A.  Documents related to academic progress

  • Correspondence regarding course equivalencies
  • Correspondence re supplementary examinations
  • Learning Contracts
  • Disabilities Information & plans
  • In Student File, maintained by the Program Coordinator, initially, and then filed for safe-keeping during the student's time in the Program –maintained by the Program Assistant
For 1 year following graduation or as required by accrediting body

B.  Records of Competency Attainment

As above As above

C.  Documents related to areas of Concern

  • Interview Records, with supporting email documentation as appropriate
  • Student Code of Conduct
  • Incident Reports
  • Letters/emails of significant concern and replies
  • Appeals
As above As above
  1. Students may review the contents of their academic file by:
    • Requesting this in writing to the Program Coordinator
    • Reviewing the file in the presence of the Coordinator

Field Placement Experiences

Student Consent Forms

Students are required to complete program specific consent forms. To access the forms, students should go on myConestoga and open the Consent Forms tab. Students can then electronically sign-off all applicable consent forms after reading each document.

Field Placement

Field placement experiences provide the opportunity to demonstrate and enhance your learning in the practice environment.  These experiences have been organized by your Program in partnership with the organization where you have been placed, and will be scheduled by the College.

The following procedures have been developed to support your success and to make it easier to identify and address any concerns or issues regarding your safety or the safety and the people you are alongside at placement that may come up during the practicum in a way that supports both a solid learning experience and a constructive partnership with the practicum site.

Practicum Health Requirements

Mandatory practicum health and safety requirements must be completed by students prior to student field/clinical placements. Successful placement completion is required for students to progress to program completion.  To qualify for field/clinical placement learning experiences, students must present the following at the start of the program in accordance with pre-admission information provided by the College:           

  • Seasonal flu vaccination is recommended during flu season (October – March).
  • TB Testing: Evidence of current 2-step or previous 2-step + current 1-step if more than one year has passed since 2-step testing.
  • Standard First Aid and CPR – Level C
  • An annual Police Check for Vulnerable Sector Screening (VSS).  Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in field placement/clinical which will jeopardize progress in the program. Acceptance for placement is at the discretion of the agency; some agencies may request students to provide a VSS completed within six months of placement start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability.

Safety in the Workplace Course

All students who participate in unpaid work placements during the course of their program will be required to successfully complete the mandatory Safety in the Workplace course prior to going out on placement.  The course will provide students with an introduction to workplace hazards and general safety awareness. Students will receive a Record of Completion to provide evidence of this training to placement sites and will consent to their workplace insurance coverage.

WSIB

Prior to your first placement, you must sign an electronic Declaration of Understanding of WSIB Coverage related to Unpaid Clinical Placements indicating you understand that WSIB coverage will be provided through the Ministry of Training, Colleges, and Universities while you are on training placements. This Declaration will be placed in your student file. It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage is signed electronically or you will not be allowed to attend your field experience.

Concerns regarding Student Safety or the Safety and Care/Service for Clients

A.     Communication of General Concerns regarding Your Safety or The Safety and Care/Service for Clients

  1.  Students will be provided with an Orientation to their placement site on the first day of their placement.  The Orientation may include details of the placement site's policies and procedures related to communication about the safety of the work environment and /or the safety and care of patients/residents/clients.
  2. If a student has any concerns about the safety of the work environment and/or the safe/appropriate care/service for clients:
    1. The student must immediately report these concerns to the College individual associated with the practicum (Clinical Instructor, Faculty responsible for your practicum, Field Placement Associate).
    2. The Clinical Instructor /Responsible Faculty/Field Placement Associate will discuss this concern with Site Management.
    3. For concerns of a serious nature (e.g. concerns impacting a total student group; a serious care/service situation), the Clinical Instructor/Responsible Faculty/Field Placement Associate will discuss the situation with the Program Coordinator and, potentially, the Department Chair. The Coordinator or Chair will immediately contact practicum site management to determine next steps.

Should facility policies require that practicum students report safety or care/service concerns immediately to practicum site management, the student should report to the Clinical Instructor/Responsible Faculty/Field Placement Officer immediately afterward.

B.      Reporting of Incidents of Student Injury During a Practicum Experience

  1. Should students experience personal injury of any kind, this must be reported immediately to the Placement Employer and Clinical Instructor/Responsible Faculty/Field Placement Associate. The Placement Employer will provide first-aid that may be necessary, including arranging for transportation to emergency medical services if required.  The Clinical Instructor/Responsible Faculty/Field Placement Associate  will notify the Program Coordinator and Chair and complete an Unpaid Work/Education Placement-Accident Report (UWEP-04) and will send this to the College's Occupational Health & Safety Office.  Where necessary, the Occupational Health & Safety Office will complete a WSIB 7 form, a MTCU Letter of Authorization to Represent Placement Employer and a MTCU Work/Education Placement Agreement Form.

C.      Reporting of Student Involvement in Situations of Possible Injury to Clients During A Practicum Experience or Student Damage to Facility Property

  1. Should students be involved in care/service situations where their the care/service results in a potential concern/injury to patients/residents/clients of the placement site, this concern must be immediately reported to the Practicum Site in order that care can be given.  This situation must also be reported immediately to the Clinical Instructor/Responsible Faculty/Field Placement Associate.  The faculty member will discuss this immediately with the placement site and ensure that an incident report is completed.  The faculty member must also inform the Program Coordinator and the Department Chair for a discussion of program expectations and implications.  It is the responsibility of the Chair to ensure that all documentation is obtained regarding the incident and to inform College officials accordingly.
  2. Should students be involved in situations where there is alleged damage to resources/physical property at the Practicum site, this concern must be reported immediately to the Practicum Site and to the Clinical Instructor/Responsible Faculty/Placement Officer.  The faculty member will inform the Program Coordinator and Department Chair for a discussion of program expectations and implications.  It is the responsibility of the Clinical Instructor/Responsible Faculty/Placement Officer to complete an incident report with the Chair accountable to ensure all documentation is obtained and to inform College officials accordingly.

Field Placement Policies

In the Educational Support Program we believe that learning is based on an intricate balance of theory and practice. The field practicum experiences provide learning opportunities that can be expanded and clarified with the theoretical knowledge gleaned from classes. Therefore we recommend that students enroll in a field placement course in conjunction with their other classes. It is considered in the students' best interest that there is no separation of theory and practice.

Field Placement courses must be taken sequentially:

Field Placement: Introduction to Practice

Field Placement: Fundamentals of Preschool Practice

Field Placement: Expansion of Practice

Field Placement: Consolidation of Practice

  1. It is the student's responsibility to be familiar with all aspects of the field placement process, including course outlines, policies, field placement requirements, and particularly the evaluation package. 
  2. Students may not begin placement until they have completed all their pre-placement requirements and have obtained clearance from Conestoga College's Practicum Services Dept.
  3. Students are expected to work their full shifts as assigned by their cooperating teacher and to complete the placement attendance log. The length of shifts can vary from placement to placement. Students who will be absent from placement are required to notify both the school where they are placed and their field placement associate at the college prior to the start of their shift that day. Phoning the school is the preferred method to indicate an absence from placement.  
  4. Students who require special shift considerations due to extenuating circumstances must negotiate this with their cooperating teacher at the beginning of placement.  The Field Placement Associate in consultation with the Program Co-ordinator must also approve any altered shift arrangements.
  5. Students are required to make up any time missed from field placement in full or half day blocks.  Students incurring two or more absences (full or partial days) must meet with their Field Placement Associate and/or Program Co-ordinator  to review the situation and develop a plan for completion of the placement. Students may be required to produce written documentation such as a doctor's note to validate the reasons for their absences.  
  6. Students may request in writing, to their Program Co-ordinator to have up to two make up days waived provided that the circumstances surrounding the absence are extenuating and verifiable (i.e. injury, surgery, family health, bereavement) and the placement is progressing satisfactorily.  A request to have these days waived must be submitted as soon as possible after the absence has occurred. The decision to waive make up days is made by the Program team.  A decision on waiving days will be made after a mid-term evaluation has been received.
  7. Absenteeism from placement due to vacations and/or work may result in having to withdraw from the placement course as per the Attendance and Student success section of the program handbook. 
  8. Students will be required at times to confidentially conduct observations and/or gather information at their field placement sites as part of various class assignments. Students are asked to communicate with their cooperating teacher and the Principal about this as soon as possible and to be sensitive to the program needs when deciding when and how to conduct the observations or gather information.  It is hoped that placement sites will be able to make time available to the students for this purpose. Please be aware that there may be cases when the student will have to return on an alternate day or be at placement beyond their assigned shift time in order to complete their class obligations. Students are also required to ensure appropriate permission forms for observation/photos/videotaping have been completed.
  9. In accordance with the "Submitting Assignments" information in the  Program Standards Handbook, no field placement documents will be accepted after the last day of the semester unless the student has made prior arrangements with their Field Placement Associate or Instructor.
  10. Students who have not completed all required hours or  learning and development experience requirements by the end of the semester might be eligible for an Incomplete. This would be negotiated with their Field Placement Associate in consultation with the Program Coordinator as well as the placement site before the end of the semester. If the Incomplete is approved the student may be granted an extension to return to the placement and complete the outstanding items or they may be granted permission to carry over some items to their next placement. Specifics about the terms will be outlined using the college's incomplete form.
  11. Students who complete all required hours and placement experiences by the end of the semester but do not successfully pass the field placement course may be eligible for a supplemental.  If the student's mark is between 50 and 59 they may be an eligible candidate for a supplemental. The student will follow the supplemental process described in the Program Handbook and pay the required fee as per information in the Conestoga College Student Guide.
  12. In the event that a students' placement is terminated by the placement site during the semester, the Field Placement Officer will review the events leading to the termination.  A consultation with the Program Team will occur.  The student will be required to meet with the Program Co-ordinator.   Based on the evidence gathered a final decision will be made that may result in one of the following: a student may be required to drop the placement course, accept a Fail for the course, or possibly be relocated to a new placement site.  The time of the semester in which the termination occurred, and the factors involving the termination will be contributing factors in determining next steps.   
  13. Only the placements scheduled in a given semester are offered.  Please be mindful of this if you choose not to complete the required placement in the semester you are enrolled in.
  14. In the event there is a perceived conflict of interest (relative or friend directly supervising) the placement should be discussed with the Field Placement Officer. 
  15. For students who have not completed Placement 2 in the winter semester of their first year: These students will be required to complete this placement in the fall of their 2nd year in their program. 
  16. Scheduling of Mid-term and Final Interview meetings are to occur outside of scheduled classes. Students may not skip classes to attend a meeting with the Field Placement Associate/Officer.

Student Awards

Student Awards

Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Student Financial Services on Conestoga's website.

Awards Available for Educational Support 2017-2018

The following awards* are available to Educational Support students. Students who have questions about any of these awards should speak with their Program Coordinator. Please watch your college email for information from the Financial Aid office concerning application deadlines, processes and eligibility.  You may obtain information about other school wide awards and scholarships from Financial Aid. You can find the General Awards Application by clicking here.

* Note: All awards are subject to change and were correct at time of print.

Award Name

Estimated

Amount

Year or Level # of awards Criteria Selection Process Presented At:
Jessica Smith Schiedel Bursary $500 Year 2 1 demonstrate financial need Apply Financial Aid
Transchem Community Contribution Award $500 Year 2 1 To recognize students who give back to the community and make positive contributions to their program Nominated School Award Celebration

Program Handbook Revision Log

Program Revision Log

 

Last Revised By Whom
July 2, 2015 Jillian Grant
July 6, 2015 Goranka Vukelich
May 12, 2016 Amy Timmerman
May 20, 2016 Goranka Vukelich
May 25, 2016 Jillian Grant
June 12, 2017 Jillian Grant

Accommodation Disclaimer

Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility Services are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility Services please drop in or visit our website.

We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.