Transport Refrigeration and Heating Systems

2017/18 Program Handbook

Program Code: 1349
School of Trades and Apprenticeship

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Introduction

Welcome to Conestoga!

This program handbook has been designed to provide you with information specific to Transport Refrigeration & Heating Systems #1349. It is a companion document to the Student Guide.

We are proud of the programming we offer and the pathways that are available here at Conestoga.

Continuing Education (including part-time evening, weekend and online learning) at Conestoga attracts more than 30,000 enrolments each year from individuals across the communities we serve. In the past fifteen years, close to 40 per cent of adults in the region have taken at least one course at the college.

We offer a full range of Engineering, Information Technology and Trades programming. We work with industry representatives in order to provide timely, employment-ready training options for all of our students.

Our faculty members are chosen not only their subject matter expertise, but also for their passion for adult learning through the sharing of their knowledge and experience. Whether it be in a face-to-face, mixed, hybrid or online environment, our faculty have the teaching expertise to help you succeed in your educational goals.

I wish you the best in your studies and encourage you to contact us if you have any questions about the program.

Sincerely,

Sandra Schelling,
Executive Dean, Access, Online and Part-Time Studies.

Program Handbook Guidelines

The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition. 

Program Staff Contact Information

Executive Dean, Access, Online and Flexible Learning
Sandra Schelling
Doon Welcome Centre
(519) 748-5220 ext. 3221
sschelling@conestogac.on.ca

Program Chair
Michael Diamond, C.E.T.
Doon, ATS 100
(519) 748-5220 ext. 3370
mdiamond@conestogac.on.ca

Program Administrator
Colin Jones
Doon ATS 100
(519) 748-5220 ext. 3722
cjones@conestogac.on.ca

Program Faculty

Contact information for this faculty will be provided on the first day of related courses.

Program Overview

Program Description

The Transport Refrigeration and Heating Systems program is a comprehensive program developed to enable the participant to understand and apply the principles of transport refrigeration and heating systems. The focus of this program is to train participants on systems used in the trucking industry, public transportation and auxiliary power units. Participants will review the procedure for testing, diagnosing, repairing refrigeration and heating systems and discuss the environmental and health and safety requirements related to transportation heating and cooling systems. Participants will also install, maintain and repair transport refrigeration equipment, carry out soldering, brazing and welding on or in relation to refrigeration equipment, and maintain and perform electrical repairs on existing refrigeration equipment from the breaker switch or the disconnect switch. They install, remove, reclaim, recover, recycle, reuse, store and dispose primary and secondary refrigerants, transport, handle and use refrigerants and other dangerous goods, and perform pre-trip inspections. Upon successful completion of the Transport Refrigeration & Cargo Heating Systems I course, participants will be eligible to write their certification in the form on an Ozone Depletion Prevention (ODP) certificate. Upon successful completion of Transport Refrigeration & Cargo Heating Systems II students will be certified with CSA Z462-13, Control of Hazardous Energy (Arc Flash Awareness).

Program Design

Students can find their program design on the Student Portal by following the steps below:

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button. Courses are listed by level/semester.

Courses are listed by level/semester.

Students can also view courses for the most current program design for this academic year on the Conestoga College website for Transport Refrigeration and Heating Systems (Part-time) #1349. To find these courses, students need to scroll down the page to the 'Program Courses'.

Program Learning Outcomes

The following program learning outcomes identify what students will know and learn by the end of their program:

  1. Analyse, diagnose and solve transport refrigeration and cargo heating system faults by using problem solving and critical thinking skills and strategies, and by applying fundamental knowledge of transport refrigeration and heating systems and their related components in compliance with manufacturers' recommendations.
  2. Describe the functions, construction, types, styles, and application of transport refrigeration and cargo heating systems and auxiliary power units.
  3. Disassemble and assemble transport refrigeration and cargo heating systems to required specifications by applying safe workshop skills and practices.
  4. Use a variety of test equipment, schematics, and troubleshooting techniques to assess, repair and maintain transport refrigeration and cargo heating systems.
  5. Perform hand soldering and brazing repair techniques on transport refrigeration and cargo systems according to industry best practices.
  6. Adhere to industry professional practices in serving customers and in recording and tracking customer transactions through report writing.

Program Expectations

Graduating students will have and/or develop the following critical success factors during the program; initiative, self-motivation, critical thinking, effective communication skills, presentation skills, decision making skills, effective time management, effective problem solving, numeracy, computer skills and ethics.
To ensure students achieve the learning objectives of this program, students will be expected to attend class, come prepared and participate regularly. Please note the following related points:

Expectation 1 – Group Work


Group work may be required in this program. Individual students are expected to be full participants in, and contributors to, each group based project/assignment within the program coursework.

Individual students who fail to meet this expectation, without documented extenuating circumstances, may receive a failing grade in the project/assignment. Guidelines will be provided outlining the requirements of group work by individual faculty members. Expectations will vary among faculty and students are expected to ask questions if they are not clear.

Expectation 2 – Attendance


Regular attendance is encouraged. Activities may take place during class time that the student will not be permitted to complete due to absence from class.

Expectation 3 - Preparation


Students are required to complete the assigned reading material and fully prepare for the assigned cases, exercises and readings. Students may be called upon to contribute to a class on any day.

Expectation 4 – Participation


Students are expected to effectively and constructively participate in the class, to comment, question, debate, and analyze as appropriate.

Expectation 5 – Respect


Respecting each other is integral to life and learning. Students are responsible to be aware of their student code of conduct, rights, responsibilities, policies, procedures, and practices as outlined in the Student Guide. Disruptive behaviour will be dealt with on an individual basis following the student guide.  

Expectation 6 – Honesty and Integrity


Honesty and integrity form the basis of trusting relationships here at school and in life in general. They are also a cornerstone of respect. Everyone must interact with each other in complete honesty and with a high level of integrity.

Program Information and Requirements

Program Enrolment

In order to graduate from this program, you must first submit a program application for acceptance.  When you complete a program application and are accepted into this program, you will receive:  

  • Course and program communication updates.
  • Credit for courses which are part of your program, and they will be honoured despite program requirement changes.
For more information please see the  Program Application Form.

Classroom Information

Successful students will:

  • Attend classes on time.
  • Wear appropriate attire when required.
  • Report an absence before class begins through standard communication methods. 
  • Obtain from classmates and/or eConestoga any assignments or notes that were missed.
  • Be prepared for class, ready to ask/answer questions and participate in classroom discussions.
  • Submit assignments on time.  
  • Maintain academic integrity on all assigned work and tests/examinations.
  • Behave in a polite, ethical, professional and respectful manner toward all faculty, students, employers and colleagues both on and off the campus.
  • Communicate effectively in English: reading, writing, listening and speaking.
  • Ensure all emails sent to other students, faculty, or staff are written in professional business language. Abusive/inappropriate language will not be tolerated. 
  • Be a positive ambassador for the program and the college.

Course Outlines

Course outlines state the learning outcomes that will be covered during the course. Details about the evaluation method, the weighting of assessments, and any other specific criteria required to successfully complete the course are also listed on the course outline. Students are responsible for reviewing the outline and the requirements to pass each individual course. Evaluation requirements vary from course to course. The passing grade and specific course stipulations are listed under the evaluation section of the course outline.

Course outlines are in the Student Portal under the 'My Courses' tab and posted on eConestoga. Students are required to review the course outline to acquire the correct resources/textbooks (i.e. edition, volume, etc.).

Practices within the Classroom

Faculty responsibilities:
  • Return assessed items promptly and review with students – generally, students are not able to retain their tests/examinations/assignments and should review thoroughly at this time. It is the responsibility of the student to ask any questions regarding the assignment with the faculty member outside class time if required.
  • Respond to student requests for consultations to discuss performance or questions in respect to their coursework and assessed items.
  • Respond to student emails/voicemails within a 48-hour period during business hours.
  • Ensure course outcomes are covered in the assessment method.
  • Check Conestoga email on a regular basis.
Student responsibilities:
  • Attend and participate in lectures, presentations, group work, field trips or other activities related to the course/program.
  • Adhere to all deadlines for assessed items, and write the final exam when scheduled.  
  • Submit coursework in the requested format, described by the faculty member in the rubrics or guidelines, by the specified deadline.
  • Fully disclose and completely reference all sources used in submitted course assessments and not engage in plagiarism.
  • Advise faculty of circumstances that would prevent the completion of assessments, prior to the deadline, and provide required documentation.
  • Use Conestoga email to communicate with faculty, not personal email or eConestoga, unless directed otherwise by faculty.
  • Check Conestoga email on a regular basis.

Use of Electronic Devices in Classrooms and Labs

Electronic devices may be used for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Recording Devices

Students are not permitted to record lectures or take pictures without the consent of faculty and/or students. Content from the course is not to be posted on any external websites unless posted by faculty.

Students who are registered with Accessibility Services and have accommodations approved for recording lectures are permitted to do so with the faculty's knowledge.


Electronic Translator Use

The use of an electronic translator is prohibited. Courses are taught in English and students must be able to communicate in English.

Assignments

Each faculty member will inform students of their guidelines for submitting assignments. For example, a case study format may not be the same for all faculty. Each faculty member will inform students of their late submission policies. It is the responsibility of the student to be aware of the course requirements for each of their courses. If an extension of time is required, the student must make the request to the appropriate faculty member well in advance of the due date - 24 hours minimum. Approval of the request is at the discretion of the faculty member.

Grading

Final grades are submitted by faculty, approved by the Continuing Education Program Chair and posted on the Student Portal within 10 business days after the final examination.

The following  grading system will be employed by faculty in reporting student achievement to the registrar's office. Specific programs/courses may require different minimum standards of achievement.

The following applies to the course grading:
  • The minimum passing grade for certificate courses is 55%, unless otherwise indicated on the course outline.
  • If a course is repeated, the most recent grade will be used to compute the program GPA. However, both grades will show on the student's academic transcript.
  • If the first course taken is a failure and the same course is repeated and it is also a failure, only the most recent failure will be used in the calculation of their GPA.
  • Students who are permitted to write a supplemental exam in a certificate course will receive a maximum grade of 55%, if the supplemental is passed. If the supplemental is not passed, the failing grade will be retained.

Plagiarism 

Plagiarism will not be tolerated. Please review  Conestoga’s Academic Integrity Policy and Procedure on plagiarism. Academic Integrity is expected and required of all Conestoga students. Students are responsible for personally maintaining control of their own work at all times, so that breaches of this policy are less likely to occur. Failure to maintain academic honesty will not be tolerated, and students found guilty in any way will be disciplined in accordance with the policy. The penalty levied for an academic offence is listed under the academic integrity procedure link above. Examples of plagiarism may include but are not limited to:
  • The work submitted or presented was done, in whole or in part, by an individual other than the one submitting or presenting the work.
  • Parts of the work are taken from another source without reference to the original author (i.e. copying a paragraph, a page, a sentence, and/or someone's ideas).
  • The whole work (i.e. case study, essay, business plan, etc.) is copied from another source or person.
  • A student submits or presents work in one course, which has also been submitted in another course, (even though it is the students original work) without the knowledge of/or prior agreement of the faculty involved.
While it is recognized that scholarly work often involves reference to the ideas, data and conclusions of other scholars, intellectual honesty requires that such references be explicitly and clearly noted.

Cheating gives an unfair advantage to the student over classmates and misrepresents that student's ability. There is a societal expectation that a standard has been met upon graduation and that the graduate is capable of meeting the expectations of the employing organization. 

Cheating harms the student's reputation and learning. Grades obtained in the completion of the student's program must reflect their achievement and demonstrate ethical behaviour. Any student who helps another student to cheat is just as guilty of cheating as the student they assisted. Unacceptable behaviours in these circumstances include, but are not limited to:
  • Using materials or electronic devices not authorized by the person giving the test.
  • Collaborating with another student during a test without permission.
  • Falsifications of an exam record or report.
  • Knowingly using, buying, selling, stealing or soliciting contents of an exam or any assignment.
  • Taking a test for another student or permitting another student to take a test for one's self.
  • Attempting to bribe a faculty member to obtain a passing grade, or better grade on an exam or course.

The penalties for all forms of plagiarism will be enforced as per the Conestoga College Academic Integrity Policy. Faculty may require assessments to be submitted to drop boxes which scan for plagiarism.

Academic Assistance

Academic assistance is available to students through a variety of avenues. The program coordinator/academic advisor and faculty can advise students on specific program and course information such as adding/dropping courses, etc. Access the Conestoga website for assistance provided through Accessibility Services

Academic Dates

Program start and end dates, holidays and deadlines for course add/drop and withdrawal are located on the college website. Course changes (add/dropping) may also be made through the Student Portal under the “My Courses” tab.

Note: Not all programs follow listed dates. Contact your program coordinator or administrator for more information. 

Academic Probation

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Academic Standing and Promotion Requirements Procedure. 

Academic Standing and Promotion

Students are required to successfully pass all courses by meeting the specified minimum requirements, as stated in each course outline, in order to continue with the program.

Attendance

The attendance policy varies from course to course. For more information please refer to your course outline. 

Awards

Visit the Financial Aid and Student Awards Office on Conestoga's website for more information.

Clearance of Academic Deficiency

During a student’s academic career, there may be occasions when the student’s performance results in a failing grade for a course. Conestoga grants students the opportunity to raise this grade to the minimum passing grade under specific circumstances.

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency. 

Communication and Emailing Requirements

Conestoga College student email accounts are used to communicate with students. Students are expected to regularly check their student email accounts. Faculty will not respond to emails from non-Conestoga email addresses. 

Course Add/Drop

For more information regarding course add/drop, please refer to the Continuing Education Part-time Studies section of the Student Guide located in the Student Portal.

It is strongly recommended that students consult their program coordinator/program administrator prior to dropping a course or for more information. 

Credit Transfer/Exemptions

Please see the Student Guide for more details regarding credit transfer/exemptions. 

 

Program-Specific Pathways

There are a number of different opportunities available to students who want to continue studying at Conestoga. For more information regarding program-specific pathways contact your program coordinator.

Discontinuance

Students may be discontinued from a program if they do not meet specific academic standards.

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Discontinuance Policy. 

Required Supplies and Textbooks

For the most current listing of the required textbook for each course please visit the college  bookstore.  Any required materials for a course are listed on the course outline. Failure to obtain required materials may result in unsuccessful grades in the course. It is strongly recommended that students purchase their supplies, textbooks, etc., which are above and beyond the cost of their tuition, to increase their success within their program.
On occasion you may be required to attend a practical lab. Standard safety rules must be adhered to when visiting any lab. Your instructor will inform you of the safety rules well in advance so that you can be prepared.  Where there are practical labs, students will be required to review and sign an Acknowledgement of Safety and Responsibilities form.

Personal protective equipment is the responsibility of the student. CSA approved safety glasses and CSA approved safety shoes are required for all practical labs. Proper attire is also required. Your instructor will discuss these requirements with you in advance.

Evaluations (deadlines, tests, and examinations)

Copying and plagiarism of assignments will be dealt with in accordance with College Policy regarding Academic Integrity.

Attendance for exams and tests is mandatory. If you miss an exam or test then a grade of 0% will be assigned and a re-write will not be permitted. The only time a re-write will be arranged is when you can provide a medical certificate stating due to illness or other authorized reasons you were unable to write the exam or test on the scheduled day.

Faculty may choose to handle the makeup tests/exams directly or use the test centre service.

For more information visit the Testing & Assessment Services webpage. 

Graduation

Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op placements if applicable. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change.

Students who have successfully completed their program design are required to fill out an Application to Graduate form and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.

Program Advisory Committee (PAC)

This program has a Program Advisory Committee (PAC) which is made up of industry and academic representatives as well as current students. They meet twice per year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry.

The student representatives are expected to attend the meetings. Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional, dress in business attire, and engage in discussions.

Program Progression

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses resulting from changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within four (4) years of being admitted to the program.


Re-admission Requirements

Please see the Student Guide for more information regarding re-admission requirements. 

Student Feedback

Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback will include: 

Student Appraisal of Teaching 

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations.  After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.

Student Services

Refer to the Student Guide for  on Student Services.

Facility Information

Refer to the Student Guide for facility information, including hours of operation and closure practices.

Safety Protocols

Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.

Conestoga Policies and Procedures

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 
  
Students are advised to review and comply with all policies and procedures, including the following: 
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Integrity Policy & Violation of Academic Integrity Procedure 
  • Academic Recognition Policy
  • Academic Credential Procedure
  • Clearance of Academic Deficiency Policy & Procedure
  • Co-operative Education Policy
  • Discontinuance Policy & Procedure
  • Eligibility to Participate in Co-op Work Terms Policy & Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Graduation Requirements and Convocation Procedure
  • Honours Policy & Procedure
  • Program Withdrawal and Refund Procedure
  • Student Code of Conduct Policy
  • Student Concerns and Issues Policy & Procedure
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure
  • Student Feedback Policy

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.

General Education / Breadth Electives

School of Liberal Studies

The purpose of General Education and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed both professionally and in their own personal lives. Working collaboratively with your program, General Education and Degree Breadth courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at www.conestogac.on.ca/electives.

Program Handbook Revision Log

Revision Date Summary of changes
01/08/2014

Original handbook creation.

01/07/2015

Updated per CCQI.

04/12/2016

Updated for the 2016/17 academic year

04/08/2017 Updated for the 2016/17 academic year

Accommodation Disclaimer

Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility Services are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility Services please drop in or visit our website.

We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.