Information Technology Business Analysis - Operations

2017/18 Program Handbook

Program Code: 1372
Engineering, Information Technology, and Trades

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Introduction

Welcome to Conestoga!

This program handbook has been designed to provide you with information specific to Information Technology Business Analysis - Operations #1372. It is a companion document to the Student Guide.

We are proud of the programming we offer and the pathways that are available here at Conestoga.  This program is one of our applied programs providing you with opportunities for hands-on learning and education.  We work with industry representatives in order to provide timely, employment-ready training options for all of our students.

Our faculty members are chosen not only for their subject matter expertise, but also for their passion for teaching and learning through the sharing of their knowledge and experience.  Whether it be in a face-to-face, hybrid or online environment, our faculty have the teaching expertise to help you succeed in your educational goals.

I wish you the best in your studies and encourage you to contact us if you have any questions about the program.

Sincerely,

Sandra Schelling,
Executive Dean, Access, Online and Part-Time Studies.  

Program Handbook Guidelines

The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition. 

Program Staff Contact Information

Executive Dean, Access, Online and Part-Time Studies 
Sandra Schelling 
Conestoga College Institute of Technology and Advanced Learning 
(519) 748-5220 ext. 3221 
sschelling@conestogac.on.ca

Chair, Workforce Development & Part-Time Studies 
Sheila McGlashan MA (Ed) 
Conestoga College Institute of Technology and Advanced Learning 
Doon Campus, ATS Engineering Complex, Room 100 
(519) 748-5220 ext. 2399 
smcglashan@conestogac.on.ca 

Program Administrator
Carol Schlievert
Doon Campus, ATS Engineering Complex, Room 100 
(519) 748-5220 ext. 2390
cschlievert@conestogac.on.ca

Program Faculty

Contact information for this faculty will be provided on the first day of related courses.

Program Overview

Program Description

More and more companies are challenged with how to make sense of vast amounts of data in order to improve their competitive position and growth. This has generated requirements for professionals with both a business and technology side who understand how to turn insight into action. A critical role in the facilitation of software/system development growth is played by the Information Technology Business Analyst by the gathering of business requirements from several organizational areas and interpreting them so that they can be defined as functional systems design specifications that can be successfully implemented by IT teams. Critical skills will be developed in the following information technology areas: application software, business data analysis and modeling, customer engagement management, business processes, enterprise resource planning, and communications. A key part of this graduate program is the applied aspects of the curriculum. Students will have the opportunity to engage in the process of business analysis for information technology (IT) through case studies and industry related projects.

Program Design

Full-time students are registered in a specific program design based on the year that a student begins in a program. Program designs contain all the required courses necessary to graduate from the program. Designs are evolving documents and may change from one academic year to the next. These changes are to reflect the industry standards and requirements for a graduate of this program. If a student does not graduate at the end of the designated semester for the original program design, the student is responsible for meeting any new program design changes in order to graduate.


Students can find their program design on the Student Portal by following the steps below.  

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button

Courses are listed by level/semester.  Please be aware that General Education electives are listed at the bottom of the student's progress report and indicate the specific level/semester in which they are to be completed.  

Students can also view courses for the most current program design for this academic year on the Conestoga College website for Information Technology Business Analysis - Operations #1372. To find these courses, scroll down the page to the 'Program Courses'. 

Program Learning Outcomes

The following program learning outcomes identify what students will know and learn by the end of their program:
  1. Interpret collected business requirements from organizational areas so that they can be defined as functional systems design specifications that can be successfully implemented by Information Technology (IT) specialists.
  2. Provide information technology solutions, assessments and validation to a broad range of situations by eliciting, planning, monitoring and analyzing enterprise requirements.
  3. Adhere to standards of practice and identify ethical/contractual-based judgments in real-life and simulated IT business environments.
  4. Use of written, verbal, and non-verbal communication, employing IT relevant knowledge, skills, and judgment in a business setting.
  5. Document, manage, research and communicate business requirements from the initial stakeholder meeting, to the final IT solution assessment and validation phase utilizing life-cycle project management practices and procedures such as metric analysis, project scope, service level agreements and constraint documentations.
  6. Interview clients about their business needs, facilitate meetings, and respond to stakeholder priorities in a way that meets their needs.
  7. Perform a variety of IT quality control procedures including gap analysis, problem analysis, needs assessment, cost benefit analysis, business test plans and test cases.
  8. Collect, manage, and interpret data to identify trends and issues in the workplace to create and develop levels of measure.
  9. Develop tools for maintaining professional standing including lifelong learning strategies.  

Program Expectations

Expectation 1

A significant amount of group work is required in this program. Individual students are expected to be full participants in, and contributors to, each group based project/assignment within program coursework. 
Individual students who fail to meet this expectation, without documented extenuating circumstances, may receive a failing grade in the project/assignment. Guidelines will be provided outlining the requirements of group work by individual faculty members. Expectations will vary among faculty and students are expected to ask questions if they are not clear.

Expectation 2

Regular attendance is encouraged. Activities may take place during class time that the student will not be permitted to complete due to absence from class. 

Program Information and Requirements

Classroom Information 

Successful students will:  

  • Attend classes on time.
  • Wear appropriate business attire when required
  • Report an absence before class begins through standard communication methods by logging in to the student portal or eConestoga. 
  • Obtain from classmates and/or eConestoga any assignments or notes that were missed.
  • Be prepared for class, ready to ask/answer questions and participate in classroom discussions.
  • Submit assignments on time that are business professional adhering to instructions.  
  • Maintain academic integrity on all assigned work and tests/examinations.
  • Behave in a polite, ethical, professional and respectful manner toward all faculty, students, employers and colleagues both on and off the campus.
  • Communicate effectively in English: reading, writing, listening and speaking.
  • Ensure all emails sent to other students, faculty, or staff are written in professional business language. Abusive/inappropriate language will not be tolerated. 
  • Be a positive ambassador for the program and the college.

Course Outlines

Course outlines state the learning outcomes that will be covered during the course. Details about the evaluation method, the weighting of assessments, and any other specific criteria required to successfully complete the course are also listed on the course outline. Students are responsible for reviewing the outline and the requirements to pass each individual course. Evaluation requirements vary from course to course. The passing grade and specific course stipulations are listed under the evaluation section of the course outline.

Course outlines are in the Student Portal under the 'My Courses' tab and posted on eConestoga. Students are required to review the course outline to acquire the correct resources/textbooks (i.e. edition, volume, etc.).

Required Supplies and Textbooks

For the most current listing of the required textbook for each course please visit the college bookstore.  Any required materials for a course are listed on the course outline. Failure to obtain required materials may result in unsuccessful grades in the course. It is strongly recommended that students purchase their supplies, textbooks, etc., which are above and beyond the cost of their tuition, to increase their success within their program.

Instructional Plans

Instructional plans will be provided to students on eConestoga. All assessment dates and deadlines will be posted on the instructional plan, including assignments, tests/quizzes, midterms, presentations, etc. This information acts as a guide to the course and will include a course schedule, which may be subject to change by faculty. Students are expected to review these documents on a regular basis and note all key dates and deliverables.

Practices within the Classroom

Faculty responsibilities:

  • Provide to students at the start of each course an instructional plan, which indicates the due dates for all assessed items (assignments, tests, exams, case studies, presentations etc.) and the respective weighting of each item toward the student's final grade.
  • Return assessed items promptly and review with students – generally, students are not able to retain their tests/examinations/assignments and should review thoroughly at this time. It is the responsibility of the student to ask any questions regarding the assignment with the faculty member outside class time if required.
  • Respond to student requests for consultations to discuss performance or questions in respect to their coursework and assessed items.
  • Respond to student emails within a 48-hour period during business hours.
  • Ensure course outcomes are covered in the assessment method.

Student responsibilities:

  • Attend and participate in lectures, presentations, group work, field trips or other activities related to the course/program.
  • Adhere to all deadlines for assessed items, and write final exams as indicated on the schedule 
  • Submit coursework in the requested format, described by the faculty member in the rubrics or guidelines, by the specified deadline.
  • Fully disclose and completely reference all sources used in submitted course assessments and not engage in plagiarism.
  • Advise faculty of circumstances that would prevent the completion of assessments, prior to the deadline, and provide required documentation.
  • Use Conestoga email to communicate with faculty, not personal email or eConestoga, unless directed otherwise by faculty.
  • Check Conestoga email on a regular basis.

Electronic Devices

Electronic devices may be used for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Recording Devices

Students are not permitted to record lectures or take pictures without the consent of faculty and/or students. Content from the course is not to be posted on any external websites unless posted by faculty.

Students who are registered with Accessibility Services and have accommodations approved for recording lectures are permitted to do so with the faculty's knowledge.

Electronic Translator Use

The use of an electronic translator is prohibited. Courses are taught in English and students must be able to communicate in English.

Assignments

Each faculty member will inform students of their guidelines for submitting assignments. For example, a case study format may not be the same for all faculty. Each faculty member will inform students of their late submission policies. It is the responsibility of the student to be aware of the course requirements for each of their courses. If an extension of time is required, the student must make the request to the appropriate faculty member well in advance of the due date - 24 hours minimum. Approval of the request is at the discretion of the faculty member.

Grading

Students can access interim grades throughout the semester on eConestoga. Final grades are submitted by faculty, approved by the Chair and posted on the Student Portal within 3-5 business days after the final examination or assignment due date.  

The following grading system will be employed by faculty in reporting student achievement to the registrar's office. Specific programs/courses may require different minimum standards of achievement.

The following applies to course grading:

  • The minimum passing grade for certificate courses is 55%, unless otherwise indicated on the course outline.
  • If a course is repeated, the most recent grade will be used to compute the program GPA. However, both grades will show on the student's academic transcript.
  • If the first course taken is a failure and the same course is repeated and it is also a failure, only the most recent failure will be used in the calculation of their GPA.
  • Students who are permitted to write a supplemental exam in a certificate course will receive a maximum grade of 55%, if the supplemental is passed. If the supplemental is not passed, the failing grade will be retained. 

Plagiarism 

Plagiarism will not be tolerated. Please review Conestoga’s Academic Integrity Policy and Procedure on plagiarism. Academic Integrity is expected and required of all Conestoga students. Students are responsible for personally maintaining control of their own work at all times, so that breaches of this policy are less likely to occur. Failure to maintain academic honesty will not be tolerated, and students found guilty in any way will be disciplined in accordance with the policy. The penalty levied for an academic offence is listed under the academic integrity procedure link above. Examples of plagiarism may include but are not limited to:

  • The work submitted or presented was done, in whole or in part, by an individual other than the one submitting or presenting the work.
  • Parts of the work are taken from another source without reference to the original author (i.e. copying a paragraph, a page, a sentence, and/or someone's ideas).
  • The whole work (i.e. case study, essay, business plan, etc.) is copied from another source or person.
  • A student submits or presents work in one course, which has also been submitted in another course, (even though it is the students original work) without the knowledge of/or prior agreement of the faculty involved.

While it is recognized that scholarly work often involves reference to the ideas, data and conclusions of other scholars, intellectual honesty requires that such references be explicitly and clearly noted.

Cheating gives an unfair advantage to the student over classmates and misrepresents that student's ability. There is a societal expectation that a standard has been met upon graduation and that the graduate is capable of meeting the expectations of the employing organization. 

Cheating harms the student's reputation and learning. Grades obtained in the completion of the student's program must reflect their achievement and demonstrate ethical behaviour. Any student who helps another student to cheat is just as guilty of cheating as the student they assisted. Unacceptable behaviours in these circumstances include, but are not limited to:

  • Using materials or electronic devices not authorized by the person giving the test.
  • Collaborating with another student during a test without permission.
  • Falsifications of an exam record or report.
  • Knowingly using, buying, selling, stealing or soliciting contents of an exam or any assignment.
  • Taking a test for another student or permitting another student to take a test for one's self.
  • Attempting to bribe a faculty member to obtain a passing grade, or better grade on an exam or course.

The penalties for all forms of plagiarism will be enforced as per the Conestoga College Academic Integrity Policy. Faculty may require assessments to be submitted to drop boxes which scan for plagiarism.

Academic Assistance

Students are advised to seek academic assistance directly from their faculty, Coordinator or program administrative contact if concerns arise. Students are also encouraged to access the various support services available that will enhance their learning experience at Conestoga College. For further academic and student assistance please review the links below:

Academic Concerns during a Course

If a student has a concern regarding an assignment, lab, midterm, final exam, etc., the student must first meet with the faculty to discuss the situation. In cases where a satisfactory outcome is not achieved by the student, the student can contact the Program Administrator. If further action is recommended by the Program Administrator, a meeting will be arranged with the Chair. 
 

Student Representation – Conestoga Students Inc. (CSI)

Conestoga Students Inc. (CSI) and Conestoga agree that a student has the right to invite a member of CSI to a student and/or faculty meeting provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

Academic Dates

It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website. Please note: Continuing Education courses may have different start dates and exam dates for courses.

Students also have access to review their start/end date and the drop/refund deadlines through their Student Portal under the 'My Courses' tab. Students must hover their mouse over the calendar icon beside the course to see the dates.

Evaluations (deadlines, tests, and examinations)

Copying and plagiarism of assignments will be dealt with in accordance with College Policy regarding Academic Integrity.  Attendance for exams and tests is mandatory. If you miss an exam or test then a grade of 0% will be assigned and a re-write will not be permitted. The only time a re-write will be arranged is when you can provide a medical certificate stating due to illness or other authorized reasons you were unable to write the exam or test on the scheduled day.  Faculty may choose to handle the makeup tests/exams directly or use the test centre service.  For more information visit the Testing & Assessment Services webpage. 

Students are provided an instructional plan at the beginning of each semester for each course. This will include all important assessment and submission due dates in the course. Students are expected to attend all assessments set by faculty for their courses. A student who is absent from an assessment must:

  1.  Contact faculty before the assessment begins or assignment is due, via college email. Students must include in the email their name, student number and reason for absence.
  2.  Report their absence on their Student Portal prior to when the assessment is due.
  3.  Provide valid documentation (i.e. Doctor’s note, death certificate, court/legal documentation, etc.) immediately following their return to the college, before alternative arrangements can be made. Please note that valid documentation must be applicable to the assessment date.

If the student has met the above criteria, it is their responsibility to then discuss with faculty the arrangements for a make-up test or alternate assignment immediately upon return to the college. Failure to report an absence and provide valid documentation when an assessed item is scheduled/due will result in a mark of zero for that assessment. 

Missed Examinations

All tests and examinations must be written on the dates and at the times scheduled. Students who miss tests or examinations will automatically be given a grade of zero, unless they have provided prior notification and valid documentation for their absence. Faculty will identify students who have provided appropriate documentation and communicate alternative exam information to the student.

Students who schedule trips or have other personal conflicts with scheduled tests or examinations will not be provided with the opportunity to write at another time. Scheduling of employment, childcare or vacations are not valid reasons to permit a student to write at an alternate time.

Bad Weather Conditions and Testing

If the College is closed due to extreme weather, all assessments to be administered during a regularly scheduled class will be postponed until the next class. 

Students who cannot travel to the College due to extreme weather (eg. travel advisories or road closures) in their local area are responsible for notifying their faculty of their inability to write on the day of the assessment. The notice must be provided by email or telephone prior to the time of the scheduled assessment. Students who fail to provide this notice will receive a grade of zero.   Students must make arrangements to write the assessment immediately upon their return to the College. 

Notice of College closure will be posted on our website by 6 am the day of. Notice of cancellation of evening classes, will be posted on the website by 3 pm the day of (see College/Campus Closure Practice for more information)

The safety of our College community is a top priority. Conestoga services a large area and it is recognized that conditions can vary widely within the region. Always exercise your best judgement with respect to travelling during extreme weather, based on your individual circumstances. Public transportation, where appropriate, may be the safest option.

Clearance of Academic Deficiency

During a student’s academic career, there may be occasions when the student’s performance results in a failing grade for a course. Conestoga grants students the opportunity to raise this grade to the minimum passing grade under specific circumstances.

For more information visit the College Policies, Procedures and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency. 

Supplemental Exams

A supplemental exam is an opportunity for a student to clear a failing grade. Not all courses are eligible for a supplemental exam. Supplemental exams are comprehensive and students are expected to cover all the material as listed in the course outline. Students must meet the mandatory conditions listed below to write the exam and they must register for the exam within the posted deadlines. A student who completes a supplemental exam and receives a passing grade (55-100%) will have their final grade changed to a passing grade of 55%. Those students who do not pass the supplemental exam will retain their original grade. Students will have to pay to retake the course to achieve a passing grade.

Information relating to the time and date of the supplemental exam will be emailed to all students through their Conestoga College email accounts each semester. It is the student's responsibility to verify with their faculty to determine their eligibility for a supplemental exam. The student must follow the supplemental exam registration process and exam rules.

Supplemental Exam Rules

Within twenty days after the final grade for a course is posted, supplemental exams are administered. This may vary for the fall semester due to the semester breaks. Students must check their college email for scheduled dates and times. Exams are pre-assigned to students and no extra copies are available at the time of writing. No alternate dates for supplemental exams are permitted. The maximum grade for a supplemental in a certificate course is 55%. 

Mandatory Conditions for Supplemental Exams

The student must be currently registered in the course and meet the following conditions:

  • A failing grade of not less than 50%.
  • Limit of one supplemental opportunity per semester.
  • Limit of one supplemental opportunity per course.
  • Passed at least one major test or exam. Passing group work is not sufficient.
  • No registered academic or student code of conduct offence in that semester.
  • Complete the process by the required deadline.

Failure to complete the registration process correctly will result in not being allowed to write the supplemental exam.

The process is as follows:

  1. If the student's final grade is between 50- 54% (for certificates), the student must complete the supplemental form (RO479). This form can be obtained from the registrar's office or the School office, ATS room 100.
  2. The student must consult with the administrative staff in the School office (ATS Room 100) to determine if the student meets the conditions of eligibility.
  3. The student must obtain the authorized signature required, from the ATS 100 office, on the supplemental form prior to payment
  4. The student must take the completed and authorized supplemental form to the registrar's office to pay the required fee.
  5. The student must return with proof of payment and the supplemental form to the School office (ATS Room 100) by the set registration deadline, before their supplemental exam will be scheduled.
  6. The student will retain a copy of the supplemental form for their records.
  7. The students must attend and write the supplemental exam on the scheduled date assigned, as no alternative arrangements will be made.

Academic Standing and Promotion

Students are required to successfully pass all courses by meeting the specified minimum requirements, as stated in each course outline, in order to continue with the program.  student's academic achievement is based on the promotion guidelines established by the program. An academic standing decision is assigned by the Program Chair to the student record indicating progress, promotion, or graduation. These decisions are made at the end of each academic year, depending on the semester in which students start their program. The Program Coordinator and/or Administrative Contact are available to discuss academic standing, progress planning and eligibility to graduate.  A student who has previously withdrawn from the program (de-registered), upon re-application to the program will be placed in the appropriate level for the current program design. This can result in additional courses required for completion in the new program design.

Clearance of Failed Courses

There are a number of ways a student can work towards correcting failed course(s). It is recommended that students register in their failed courses as soon as possible. Students may be able to sign up and take one or more failed courses through Continuing Education; either online, or in a traditional classroom setting. Please consult with the Coordinator and/or the Administrative Contact for an academic plan to clear failed courses.

Attendance

In a block delivery, 100% attendance is expected. With the intense nature of the program, it will be very difficult to keep up with the program requirements if your attendance is not good. A record of attendance is kept which makes note of absences and late arrivals.  If you will be absent or late, it is your responsibility to find out what material was covered. If you are absent for 5 consecutive days without explanation you can be discontinued from the program. When you return to class after an absence of 3 or more days you must provide the instructor or program administrator with a written document stating the reason for being absent or provide a medical note.

Student Absence for Assessed Material 

Students are provided an instructional plan at the beginning of each semester for each course. This will include all important assessment and submission due dates in the course. Students are expected to attend all assessments set by faculty for their courses. A student who is absent from an assessment must:

  1.  Contact faculty before the assessment begins or assignment is due, via college email. Students must include in the email their name, student number and reason for absence.
  2.  Provide valid documentation (i.e. Doctor’s note, death certificate, court/legal documentation, etc.) immediately following their return to the college, before alternative arrangements can be made. Please note that valid documentation must be applicable to the assessment date.

If the student has met the above criteria, it is their responsibility to then discuss with faculty the arrangements for a make-up test or alternate assignment immediately upon return to the college. Failure to report an absence and provide valid documentation when an assessed item is scheduled/due will result in a mark of zero for that assessment. 

Absence for Other Reasons

Compassionate Leave:  Request for leaves of absence to attend to family illness, death or family problems are usually granted. These requests will be submitted to faculty who will consult with the Program Coordinator/Chair if necessary.

Jury Duty:  Any student who receives a summons for jury duty must bring the document to their respective faculty as soon as possible. The faculty will consult with the Chair to determine what arrangements can be made to have the student excused from submission of assignments, if such duty interferes with the progress in the program. Students may also be required to engage in activities in the evening or weekends using eConestoga.

Other Absence(s)

Student absence(s) must be supported by formal, original documentation.

Class Cancellations due to Faculty Absence

All class cancellations due to faculty absences will be posted in the Student Portal on the left hand side of the main page. These notices in the Student Portal will be the only notifications of class cancellations due to faculty absences.

Faculty, who are absent, may or may not be informing students of class cancellations through college email and/or eConestoga in addition to the Student Portal. Students should check their college email and eConestoga for possible assigned work. 

Students have the option of receiving emails to their cell phones, notifying them of class cancellations due to faculty absences. To receive personal notifications students must subscribe to this service.

To subscribe:

  • Log into the Student Portal
  • Select 'Notifications' under the 'Profile tab'
  • Select the preferred notification method desired (email/SMS)
  • Click 'Update'

To change the email address or phone number where notifications will be sent, select 'My Addresses' under the 'Profile Tab', and change the default email address.

Awards

Visit the Financial Aid and Student Awards Office on Conestoga's website for more information.

College Email Communication Requirements

College email must be used to contact faculty, Chair, academic support, etc. The information within the email must be kept professional. Students are required and expected to check their college email regularly. All students are assigned a college email during their active time at Conestoga College.

Please note that eConestoga email is course specific only, and may not be available for all courses. Therefore, college email must be used to contact faculty or other students.

If there are any issues accessing college email, please contact the IT department at: itsdesk@conestogac.on.ca or by telephone at 519-748-5220, ext. 3444. For further assistance, access the help desk located outside of door 3, or the IT department in room 1E12 (Doon) or 2B21 (Waterloo).  Faculty will not respond to emails from non-Conestoga email addresses. 

Withdrawal from Program

Withdrawal from a program can be completed by filling out a withdrawal form and submitting it to the registrar's office. It is advised that a student meet with their Coordinator and/or Program Administrator prior to submitting the form. Deadlines for withdrawing from a program, with/without an academic penalty or with/without a refund, are posted on the Student Portal, under the 'My Courses' tab. Students must hover their mouse over the calendar icon beside the course to see the start/end date and the drop/refund deadlines. 

Credit Transfer/Exemptions

Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions.  To ensure your credits are eligible for transfer, please contact our Credit Transfer Office. The Credit Transfer Policy and Procedure are available on the college website. For more information, visit the Credit Transfer & PLAR page.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, education (informal/formal), non-formal learning or other life experiences.  Prior learning must be measured to meet the required course outcomes and grading standards.  This policy applies to candidates who wish to earn academic credit for a course in acknowledgement of significant life and work experience.  PLAR is not to be used by registered Conestoga students for the clearance of academic deficiencies and/or to improve grades. Students must be at least 19 years of age or have an Ontario Secondary School Diploma (or equivalent) to be eligible to apply for PLAR.  For more information, refer to the PLAR policy and procedure.  Questions regarding PLAR may be sent to CreditTransfer@conestogac.on.ca.  

Program-Specific Pathways

There are a number of different opportunities available to students who want to continue studying at Conestoga. For more information regarding program-specific pathways contact your program coordinator or administrative contact. 

Discontinuance

A student may be discontinued from the program on either academic or behavioural grounds, as set out in the Discontinuance Policy and Procedure. Discontinuance decisions on academic grounds are made at the end of each academic year. This will occur when a student has five or more outstanding failed courses in the program in which they are currently registered.

Graduation

Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op/work placements if applicable. Students need to inform the register's office if they are attending convocation through their Student Portal. Convocation ceremonies are held in June and November of each academic year. Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Students who complete their program after the regular scheduled completion date are required to fill out an application to graduate form and submit it with payment to the register's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.  Certificates are generated and mailed out to all successful graduates within six to twelve weeks of the program completion date. 

Program Advisory Committee (PAC)

Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.

All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Advanced Education and Skills Development (MAESD), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.

Program Progression

This program is delivered in an accelerated block style format.  Block style format provides for each program course to be delivered in a specific sequence one course at a time. 

Student Feedback

Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback will include: 

Student Appraisal of Teaching 

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations.  After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.

Student Services

Refer to the Student Guide for  on Student Services.

Facility Information

Refer to the Student Guide for facility information, including hours of operation and closure practices.

Safety Protocols

Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.

Conestoga Policies and Procedures

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 
  
Students are advised to review and comply with all policies and procedures, including the following: 
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Integrity Policy & Violation of Academic Integrity Procedure 
  • Academic Recognition Policy
  • Academic Credential Procedure
  • Clearance of Academic Deficiency Policy & Procedure
  • Co-operative Education Policy
  • Discontinuance Policy & Procedure
  • Eligibility to Participate in Co-op Work Terms Policy & Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Graduation Requirements and Convocation Procedure
  • Honours Policy & Procedure
  • Program Withdrawal and Refund Procedure
  • Student Code of Conduct Policy
  • Student Concerns and Issues Policy & Procedure
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure
  • Student Feedback Policy

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.

General Education / Breadth Electives

School of Liberal Studies

The purpose of General Education and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed both professionally and in their own personal lives. Working collaboratively with your program, General Education and Degree Breadth courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at www.conestogac.on.ca/electives.

Program Handbook Revision Log

Revision Date Summary of Changes 
01/08/2014 Original handbook creation
01/07/2015 Updated per CCQI
19/05/2016 Updated per CCQI
07/2017  Updated per CCQI

Accommodation Disclaimer

Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility Services are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility Services please drop in or visit our website.

We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.