Frequently Asked Questions

Library Services

• What is a PIN? Answer
• How do I access online resources from home?
  • When selecting an online resource, you will be prompted to use your student/client number and the 4-digit PIN provided upon registering your student/faculty card at the Library.
• How late are you open? Answer
• How do I renew a book? Answer
• How do I book a meeting room? Answer
• Where can I find quiet study space?
  • The Library (Doon location) has two designated quiet study rooms with carrels, a designated quiet study space with carrels and The Nook quiet/after-hours study room.

Computers

• How do I log onto a computer at Conestoga? Answer
• I can’t log onto a computer…how do I reset my password? Answer
• How much can I print? Answer
• Why are the computers always full in the Library?
  • The Library (Doon) has approximately 80 public computers and 29 laptops for in-library loan and with some patience, a computer usually becomes available within 5 minutes during our peak hours. There are also a number of Open Access Labs with computers available on campus.