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Volunteer Management (Part-time)

Program Code:
Health & Life Sciences and Community Services

About the Program

Only students enrolled in the program can take the core courses: VOLM1100, VOLM1110, VOLM1120 starting in September each year and upon acceptance into the program. All courses require in-class attendance. Elective courses may be taken by anyone in any semester and are not restricted to those in the program. The Volunteer Management Program builds personal, organizational and community capacity by equipping students with the skills needed to successfully recruit, focus and retain volunteer resources. It is directed at paid staff or volunteers who have the current function or future goal of engaging volunteers effectively in the social profit sector. The program content aligns with accepted professional standards for the management of volunteer resources, and provides students with the up-to-date information and tools needed to develop and implement best practices. Students are seen as leaders who can affect positive change in their communities through facilitating quality volunteer engagement. Classes are participatory, with many opportunities to share experience, knowledge and resources. It is strongly recommended that applicants to the program have previous volunteer experience.

NOTE: To see Elective courses offered this semester, click on 'Electives: Program Option' in the table of courses below.

Admission Requirements

Note re: Admission Requirements

Admission Procedures

How to Apply

Students may obtain a Conestoga College Program Application Form from any Conestoga College campus, OR by writing directly to the Registrar's Office, OR by using the college website at

Send completed applications to:
Conestoga College
Admissions Office
299 Doon Valley Dr
Kitchener, Ontario
Canada N2G 4M4

How to Register for Courses

Go to How to Register for detailed registration information.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

For more information on the PLAR process, please visit the testing website.

Graduate Opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website:

Program Information

For program information, call the Information Centre at 519-748-5220 ext 3656.

Program Courses

Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.

Course Information
Course Code CourseTitle Status
VOLM1100 Volunteer Management Foundations Closed
VOLM1110 Volunteer Management Core Skills Closed
VOLM1120 Volunteer Management Applications Closed
Electives: Program Option
Description: Student must pass 2 Course(s)
Elective Courses:
VOLM1130 Volunteer Management: Building Your Leadership Capacity

Description: People who lead volunteer programs are an important leadership resource for organizations and for our community. This short course will introduce leadership theories that are relevant to working with volunteers. Learn how to identify and build on your leadership skills so that you can accomplish your personal and professional goals. Gain an understanding of the types of leader power and influence. Understand your role as a social architect: creating vision and strategic direction, shaping culture and values, building teams, fostering a learning organization and being a change agent.
Hours: 10
Credits: 1

VOLM1140 Volunteer Management: Change Management for Voluntary Organizations

Description: It is more difficult to recruit and retain volunteers than in the past. Yet organizations that understand trends and make changes that allow them to adapt proactively to both challenges and opportunities can thrive. This short course provides learners with an overview of change management theory, and equips students to develop strategies for change within their own organizations. This course counts toward credit for the Volunteer Management Certificate. Interested individuals who volunteer or work at community organizations and are not currently enrolled in the Program are welcome to register as a great personal or professional development opportunity.
Hours: 10
Credits: 1

VOLM1150 Volunteer Management: Understanding and Resolving Conflict

Description: Conflict arises in all types of organizations including those that exist to help people. This workshop provides participants with a basic understanding of the sources of conflict, and identifies key theories and skills to help resolve conflict in voluntary organizations. Dealing with difficult volunteers and areas of potential conflict between volunteers and paid staff will be addressed.
Hours: 10
Credits: 1

VOLM1160 Volunteer Management: Understanding Project Management

Description: Voluntary organizations often undertake projects such as those related to fundraising, marketing, volunteer recognition and program delivery; yet staff and volunteers may not have a basic understanding of the principles of project management. This workshop will enable students to identify the best practices and resources needed for effective project planning and delivery.
Hours: 10
Credits: 1

VOLM1170 Volunteer Management: Understanding and Supporting Boards

Description: Volunteer Board members have a unique and important role in helping organizations achieve their missions. Yet often their role and responsibilities are not well understood and the organizational supports that are required to help them to be successful are not in place. This session will provide a basic understanding of the functioning of the board. The Volunteer Management Cycle will be used to identify best practices in board member recruitment and retention. The role of the Volunteer Manager in supporting the board through nominations, training, and recognition will be highlighted.
Hours: 10
Credits: 1


Disclaimer The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Program Contact

Reva Cooper

519-748-5220 vm 8250

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