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Community and Social Service Management (Part-time)

Credential:
Ontario College Graduate Certificate
Program Code:
1276
School:
Business and Hospitality

About the Program

This program focuses on developing skill in managing public, private or non-profit community organizations. Students will gain knowledge of community development methods and will learn strategies for relationship building and civic engagement. Human resources, financial management, strategic planning, marketing and sales, entrepreneurship in social enterprises, as well as business development and fundraising will also be addressed. Students will have the opportunity to enhance their understanding of community-based social policy, public administration, and gain global perspectives on social, cultural and political issues.

Program Information

All courses must be completed within 5 years of acceptance into the program.

Note: Admission to the program is required prior to registration for courses.

Admission Requirements

Note re: Admission Requirements

Admission Procedures

Program Requirements

How to Apply

Students may obtain a Conestoga College Program Application Form from any Conestoga College campus, OR by writing directly to the Registrar's Office, OR by using the college website at www.conestogac.on.ca/admissions/forms

Send completed applications to:
Conestoga College
Admissions Office
299 Doon Valley Dr
Kitchener, Ontario
Canada N2G 4M4

How to Register for Courses

Go to How to Register for detailed registration information.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Graduate Opportunities

Graduates may enhance employment opportunities in community, government, private and non-profit organizations.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca

Program Related Resources

Program Outcomes

Program Courses

Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.

Course Information
Course Code Course Title Status
ACCT8090 Financial and Managerial Accounting
Description: This course is designed to provide human resources practitioners with the knowledge about financial and managerial accounting that they require in order to make decisions where an understanding of the financial measurement bases and underlying methodologies used is required. These will be studied in detail. Students will also learn about the accounting dimension involved in the management of the human resources function itself.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
BUS8060 Sponsorship and Fundraising
Description: This course discusses the strategies used for generating event revenue through fundraising and special event management. The student will be introduced to the concept of sponsorship and the process of meeting organization and sponsor needs. Legislation affecting sponsor and donor relationships will be examined, as well as legislation affecting fund-raising ventures.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
BUS8400 The Canadian Social Economy and Entrepreneurship
Description: The course introduces students to institutional structures and relationships in the social (third) sector. This sector includes not-for-profit and volunteer organizations, co-operatives, credit unions, and other social purpose enterprises that seek to improve social, economic and environmental conditions of communities. Students will explore key trends and issues concerning the social economy and related social policy issues such as unemployment, immigration, and poverty.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
BUS8410 Public Administration
Description: This course explores administrative relationships among the levels of government in Canada. The course addresses the unique management challenges in public and not-for-profit organizations, current trends such as municipal amalgamation and privatization, and career opportunities in the third sector.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
BUS8430 Business Development and Program Evaluation
Description: This course focuses on strategies for business development and fundraising for social enterprises. Students will be introduced to business development planning processes, marketing tools and techniques, fundraising events, as well as strategies for creating and building partnerships, and cultivating major donors. Students will have an opportunity to work directly with a not-for-profit organization to prepare a business development plan or program proposal. They will also examine effective techniques for program needs assessment and evaluation.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
COMP8150 Computer Applications in Community and Social Services
Description: This course introduces students to current uses of information technology in community and social services. Students will explore software applications in social services such as client management systems, electronic records management systems, and relevant global information resources that can be accessed to enhance decision-making. Issues relating to information management will also be addressed including privacy, confidentiality and security of information. Students will also assess the use of web-based technologies that assist in creating online communities, and discuss how these trends coupled with mobility can assist them in the social services field. Information technology costs and methods of evaluation and deployment will also be explored.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
HRM8130 Human Resources Management
Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization's overall strategy and objectives.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
MGMT8140 Principles of Management
Description: This course introduces students to the key functions and roles of managers including the principles and techniques used by managers to carry out their responsibilities. Key functional areas include planning, organizing, staffing, leading and controlling. The course also covers the role of managers as innovators.
Students will apply management principles and concepts to various work situations in order to overcome challenges, resolve problems and enhance organizational effectiveness. The course also introduces students to governance structures, roles and responsibilities with a specific focus on not-for-profit and community based organizations.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
MGMT8150 Community Leadership
Description: In this course, students will explore theories and practices relating to community leadership and will apply them to a variety of case studies and experiential learning activities. Topics include leadership styles, team building, motivation and empowerment, problem-solving and conflict resolution, diversity, change management, and community relationship building.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Details
MGMT8300 Introduction to Project Management
Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP)® designation certified by the Project Management Institute.
PMP and PMBOK are registered marks of the Project Management Institute, Inc.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
MGMT8455 Work Experience (Community and Social Services Management)
Description: The work experience will provide the student with an opportunity to enhance their knowledge of the challenges related to social service and the not-for-profit organizations.
Hours: 75
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
OHS1320 Safety in the Workplace
Description: This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself within a variety of employment settings. Through the nine units of the course, participants will have the opportunity to enhance their understanding and knowledge of General Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while employed. As well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their employers.
Hours: 14
Credits: 1
Pre-Requisites:
CoRequisites:
Details
SOCS8000 Community Development and Outreach
Description: This course is aimed at familiarizing students with theories and processes of community development and civic engagement. Students will use a variety of case studies to analyze ways in which the public is engaged in decision-making and deliberative practices. The course will explore planned interventions to address issues such as poverty, housing, public safety, and the environment.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed

Annual Delivery Schedule

Level 1
Course Code Course Title Fall Winter Spring
BUS8060 Sponsorship and Fundraising X
BUS8400 The Canadian Social Economy
BUS8410 Public Administration X
COMP8150 Computer Applications in Community and Social Services X
MGMT8140 Principles of Management
MGMT8300 Introduction to Project Management X
Level 2
Course Code Course Title Fall Winter Spring
ACCT8090 Financial and Managerial Accounting X
BUS8430 Business Development and Program Evaluation
HRM8130 Human Resources Management X
MGMT8150 Community Leadership
MGMT8455 Work Experience
OHS1320 Safety in the Workplace
SOCS8000 Community Development & Outreach X

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

SEARCH PART-TIME (PT)

Program Contact

Sharon Williams
swilliams@conestogac.on.ca
519-748-5220 x3414

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