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Desktop Applications Support (Part-time)

Credential:
Certificate
Program Code:
1289
School:
Continuing Education

About the Program

This program will help students attain the technical skills and knowledge information technology support personnel need to deliver quick, informed solutions to computer desktop-related problems. The emphasis is on acquiring proficiency in common desktop applications, hardware, and common operating systems.

Program Information

All courses must be completed within 4 years of acceptance into the program.

Admission Requirements

Admission Procedures

Program Requirements

Students must be able to receive instruction, respond and research in the English language

How to Apply

Students may obtain a Conestoga College Program Application Form from any Conestoga College campus, OR by writing directly to the Registrar's Office, OR by using the college website at www.conestogac.on.ca/admissions/forms

Send completed applications to:
Conestoga College
Admissions Office
299 Doon Valley Dr
Kitchener, Ontario
Canada N2G 4M4

How to Register for Courses

Go to How to Register for detailed registration information.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Graduate Opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca

Graduation Requirements

Students are required to successfully complete all courses specified in the program design.

Program Related Resources

Program Outcomes

Program Courses

Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.

Course Information
Course Code Course Title Status
COMP1268 Software Application Integration
Description: In this course, you will learn how to effectively use Microsoft Office products (Word, Excel, Access and PowerPoint) together as they are typically used in business.
Hours: 30
Credits: 2
Pre-Requisites: OLRN1710, OLRN1930, OLRN1980, OLRN1290 or OLRN1293
CoRequisites:
Closed
COMP1413 A+ Essentials - Hardware
Description: This course prepares students for careers in the computer support service field. Emphasis is on IBM and IBM-type personal computers (PCs). Students gain a greater understanding of typical PC components and their relationship to the computer's operating system and peripherals. Students will gain hands-on experience in diagnosis and troubleshooting, which helps prepare them to service PCs and related equipment. This course will assist students in preparing for the A+ hardware certification exam. Students are required to book their own certification exam date with CompTIA. Certification exams are an additional cost.
Hours: 56
Credits: 4
Pre-Requisites:
CoRequisites:
Closed
COMP1417 A+ Essentials - Operating Systems Software
Description: This course along with A+ Essentials - Hardware validates knowledge of basic computer hardware and operating systems, covering skills such as installation, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and preventive maintenance, with additional elements of security and soft skills. The Essentials Exam validates the basic skills needed by entry-level service technician regardless of job environment. It is recommended that students complete A+ Essentials Hardware before registering for this course. Students are required to book their own certification exam date with CompTIA. Certification exams are an additional cost.
Hours: 52
Credits: 4
Pre-Requisites:
CoRequisites:
Closed
COMP1459 Windows 10
Description: Learn to use Microsoft Windows 10 to properly operate your computer. Windows 10 uses a graphical/visual approach to performing operating system tasks. You will learn how to manage files, secure and customize a computer and more. Students should be familiar with Windows and file management systems.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
OLRN1030 Access - Expert
Description: Learn to use the advanced features of Microsoft Access for Windows. Upon completion, you will enhance tables by creating lookups, create various types of advanced queries, create advanced forms, create relationships between tables to ensure data accuracy, work with form controls, understand macro concepts, create, run, & test Access macros, create & use switchboard forms, set Access defaults, and apply Start-up options.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:
Closed
OLRN1243 Internet Essentials
Description: Master basic Internet skills. Learn how to use the Internet, e-mail with Netscape Messenger and Outlook Express. Learn how to find specific information on the Web and how to browse the Web using both Internet Explorer and Netscape Navigator.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
OLRN1247 Network+
Description: This course will prepare students to work in a network environment along with preparing students to write the Network+ Certification exam offered through CompTIA. The course offers students the opportunity to prepare for the exam while gaining knowledge in networking technologies in various server environments, including Windows 2008 Server and key TCP/IP and networking concepts. The Network+ course provides a comprehensive look at many vendor neutral networking technologies with a focus on topologies, protocols, network implementation, wireless networks, the OSI Model and critical network support concepts. Your Network+ certification combined with the A+ certification can be applied as an elective towards MCSE designation and is required by many employers in the IT industry.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
OLRN1293 Excel
Description: Recommended: Familiarity with MS Office products including MS Outlook

Learn to use MS Excel for Windows to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Details
OLRN1303 Excel - Expert
Description: Recommended: Excel OLRN1293

This course is designed to teach advanced topics of MS Excel. Students will learn how to create and manipulate advanced spreadsheets and be able to manipulate data, work with templates and styles, connecting to external data and links, reviewing and protecting workbooks, custom formats and layouts and creating advanced formulas.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Details
OLRN1710 PowerPoint
Description: Learn to use Microsoft PowerPoint for Windows using its pull-down menus, toolbars, and dialogue boxes. PowerPoint as a presentation program allows you to create colorful graphics and text slides along with reports for your projects.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:
Closed
OLRN1810 Technical Communications
Description: This course includes various technical writing problems that challenge the learner to generate practical solutions that are clear, focused and expressed in appropriate language and style. The course assists learners to develop the sound thinking and planning skills that are fundamental to communicating successfully in technical fields. In addition, the computer will be used for online research, collaboration with other learners and formatting technical information to industry standards using text and graphics.
Hours: 48
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
OLRN1930 Word - Specialist
Description: Learn to use Microsoft Word for Windows, a terrific word processing package that has the convenience of pull-down menus. Learn to create, edit, format, and print documents. Use paragraph, page, and character formatting commands. Create multiple page documents with tables, and desktop publishing.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:
Details
OLRN1940 Word - Expert
Description: In this course, students will learn the advanced software features that are required to organize and prepare complex professional documents.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:
Closed
OLRN1980 Access - Specialist
Description: Learn to use Microsoft Access for Windows. You will learn by using its pull-down menus, toolbars, and dialogue boxes. Access is a computerized database that allows you to manipulate, link, chart, query, and report your data to customize the information you need. Access creates a system of relational database management in a user-friendly environment.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:
Closed

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

SEARCH PART-TIME (PT)

Program Contact

Amanda Pelley, apelley@conestogac.on.ca, (519) 748-5220 ext. 3454

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