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Travel Consulting (Part-time)

Credential:
Ontario College Certificate
Program Code:
0877
School:
Business and Hospitality

About the Program

Gratify your adventurous side and prepare for a career in the travel industry through an exploration of global destinations, attractions, cultures, and entertainment possibilities. You will become resourceful in planning spectacular travel getaways for clients by gaining insight into current trends in adventure tourism, ecotourism, culinary tourism, exotic vacations, niche cruises, destination weddings, special events, conferences, and more. You will learn to operate a reservation system, discern industry rules and regulations, and gain proficiency in completing a variety of bookings by utilizing different travel distribution channels. The program will venture into marketing strategies and analysis to understand consumer behaviour and will also address the fundamentals of delivering excellent customer service in an organization.

The program includes a work placement and the option to study abroad which both provide first-hand experience in daily operations within various sectors of the hospitality and tourism industry.

Through this program, you may also qualify for the Customer Service Certificate provided by Ontario Tourism Education Corporation (OTEC).

Admission Requirements

Note re: Admission Requirements

Admission Procedures

How to Apply

Students may obtain a Conestoga College Program Application Form from any Conestoga College campus, OR by writing directly to the Registrar's Office, OR by using the college website at www.conestogac.on.ca/admissions/forms

Send completed applications to:
Conestoga College
Admissions Office
299 Doon Valley Dr
Kitchener, Ontario
Canada N2G 4M4

How to Register for Courses

Go to How to Register for detailed registration information.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Graduate Opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca

Program Related Resources

Program Outcomes

Program Courses

Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.

Course Information
Course Code Course Title Status
CDEV2150 Career Planning
Description: This course emphasizes the knowledge, skills, behaviours, and activities required in order to identify appropriate, career-related employment opportunities. The focus of the course is a typical job search process for entry-level roles. Students will learn to evaluate their skills through self-assessment, complete research about job opportunities, and develop self-marketing techniques. The development and effective use of cover letters, resumes, and outlining achievements will aid career decision making. Mock interviews will provide the student with interview experience as well as feedback on their strengths and areas to be improved.
Hours: 28
Credits: 2
Pre-Requisites:
CoRequisites:
Details
COMP1917 Word Processing for Business
Description: During this course, the student will learn to effectively use the Windows operating system and develop the skills necessary to operate effectively within the Conestoga College computing environment. Students will apply word processing techniques to create business-related documents and create a basic business presentation. An emphasis will be placed on the creation of documents commonly found in an office environment.
Hours: 21
Credits: 2
Pre-Requisites:
CoRequisites:
Closed
COMP1923 Spreadsheets for Business
Description: During this course, the student will learn to effectively use the Windows operating system and develop the skills necessary to operate effectively within the Conestoga College computing environment. Students will explore the power of spreadsheets to produce an assortment of formatted business worksheets. An emphasis will be placed on the creation of functions and formulas to produce data for analyses and to display the results graphically with charts.
Hours: 21
Credits: 2
Pre-Requisites:
CoRequisites:
Details
HOSP1460 Beyond Traditional Tourism
Description: Through a detailed analysis of several local, national and international geographic regions, students will explore various tourism trends including culinary, eco and adventure tourism. Building on prior learning the students will examine the emerging environmental elements of tourism. Through the phases of research planning, marketing, implementation and evaluation of current tourism activities students will incorporate the best practices of sustainable tourism.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:
Closed
MKT2120 Marketing for Hospitality
Description: This course will equip students with the marketing tools they need to understand consumer behaviour, analyze market conditions and trends, and apply marketing strategies in the creation of a marketing plan for a business in the hospitality and tourism industry.
Hours: 28
Credits: 2
Pre-Requisites:
CoRequisites:
Closed
OHS1320 Safety in the Workplace
Description: This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself within a variety of employment settings. Through the nine units of the course, participants will have the opportunity to enhance their understanding and knowledge of General Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while employed. As well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their employers.
Hours: 14
Credits: 1
Pre-Requisites:
CoRequisites:
Closed
TRAV1005 Introduction to Travel Consulting
Description: This course is the first scheduled stop on your tour of the travel industry where you will explore travel agency operations including the important role a travel consultant plays in providing comprehensive service to various client types. You will learn to interpret travel materials and navigate the rules that govern different modes of travel. You will discern the purposes and functions of specific travel documents, customs, consulates, tourist boards, and Canadian travel trade associations. You will delve into the costing and selling of holidays and tours and investigate industry trends specific to Canada and U.S. that will lead you in the direction of becoming a savvy travel consultant.
Hours: 30
Credits: 2
Pre-Requisites:
CoRequisites:
Closed
TRAV1060 Travel Consultant (Placement)
Description: Using skills in a hands-on manner with a travel agency or tour operator, this class' working hours, days and times will be arranged on an individual basis to satisfy both the agency/operator and the student. Ticketing, including completing ticket exchanges and refunds and all aspects of car/hotel reservation procedures and fundamental geography will be demonstrated.
Hours: 42
Credits: 2
Pre-Requisites: OHS1320, TRAV1050 or TRAV1200, TRAV1045 or TRAV1230
CoRequisites:
Closed
TRAV1200 Computer Reservations
Description: Students will use a reservation system to meet clients' travel and tourism needs. Students will become proficient in completing a variety of bookings by utilizing different travel distribution channels. This can include air, rail, or land transportation, hotel, car rental, tours and travel insurance. Students will learn the importance of collecting and managing accurate client information to book the necessary travel accommodations.
Hours: 30
Credits: 2
Pre-Requisites: TRAV1005
CoRequisites:
Closed
TRAV1210 Discover the Americas and the Caribbean
Description: Students will create and prepare mock travel packages to appeal to various client profiles based on a robust exploration of Latin American and Caribbean destinations that includes climate, language, culture, accommodations, tourist attractions, entertainment options, currency, travel document requirements, and more.
Hours: 30
Credits: 2
Pre-Requisites: TRAV1005
CoRequisites:
Details
TRAV1220 Exotic European Destinations
Description: Applying and building on the practical travel-planning skills learned so far in the program, students will investigate the features unique to British and European destinations, including geography, popular routes and “must-see” attractions. There will be a focus on travel by rail, inter-Europe flights and car rentals, and the process of building a Foreign Independent Tour (FIT).
Hours: 30
Credits: 2
Pre-Requisites: TRAV1210
CoRequisites:
Closed
TRAV1230 Beyond the Americas and Europe
Description: Considerations unique to the planning of travel in exotic areas of the world, such as South Pacific, Asia, Middle East, and Africa are examined in this course: geography, weather patterns, popular sights, entertainment options, required documentation, and the cultural challenges that travelers may experience. Students will acquire effective sales and selling techniques through simulated activities and learn how to create effective marketing plans.
Hours: 30
Credits: 2
Pre-Requisites: TRAV1220
CoRequisites:
Details
Electives: Program Option
Student must pass 1 Course(s)
Select from the list below
COMM1405 Customer Service Skills

Description: The course introduces students to the knowledge, skills, and abilities required to provide service excellence in the workplace. This course focuses on both the organizational theory that defines service cycle management and the practical skills required in a customer service organization. Students are eligible for the Customer Service Certificate provided by Ontario Tourism Education Corporation (OTEC) upon successful completion of the course.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Closed
HOSP1520 Hospitality and Tourism Study Abroad I

Description: This course is optional for all Hospitality and Tourism students. Students who choose this course will be responsible for all travel expenses incurred for the trip. Students must have valid passport and hold all necessary travel documents required to enter the country/countries you will visit during the trip.

This practical and theoretical course provides the student with the opportunity to experience first hand the daily operation within various sectors of the Hospitality & Tourism Industry. The fundamental concept of delivering and monitoring excellent service, service recovery and employee service training techniques will be reviewed. Students will also gain valuable insight into the sourcing, securing, planning and managing programs such as (but not limited to) special events, multi-day educational conferences, ancillary programs and incentives.
Hours: 42
Credits: 3
Pre-Requisites:
CoRequisites:

Closed
Annual Delivery Schedule
Course Code Course Title Fall Winter Spring
TRAV1005 Introduction to Travel Consulting X X X
TRAV1210 Discover The Americas and the Caribbean   X X
TRAV1220 Exotic European Destinations X   X
TRAV1230 Beyond the Americas and Europe X X  
TRAV1200 Computer Reservations     X
MKT2120 Marketing for Hospitality     X
CDEV2150 Career Planning   X  
COMP1917 Word Processing for Business   X X
COMP1923 Spreadsheets for Business   X X
HOSP1460 Beyond Traditional Tourism X    
OHS1320 Safety in the Workplace     X
TRAV1060 Travel Consultant Placement X X  
Electives
Course Code Course Title Fall Winter Spring
HOSP1520 Study Abroad*
  Available Winter 2019   
COMM1405 Customer Service Skills   X  

*Note: Available for registration Spring 2018 for the tip scheduled Winter 2019. This is a weeklong trip where students are responsible for all expenses incurred for the trip. Information will be emailed Spring 2018.

All courses are scheduled in-class at the Doon (Kitchener) campus.

Disclaimer

The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

SEARCH PART-TIME (PT)

Program Contact

Aaren Hopkins, ahopkins@conestogac.on.ca, 519-748-5220 ext. 3205

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