Conestoga College Logo - Home Page

Volunteer Management (Part-time)

Program Code:
Health & Life Sciences

About the Program

The Volunteer Management certificate program builds personal, organizational and community capacity by equipping students with the skills to successfully recruit and retain volunteer resources. The program is designed for paid staff or volunteers who currently plan to engage volunteers in the not-for-profit sector. There are three delivery models - in class, hybrid or fully online, and the program can be completed in one year.

This national program is offered in partnership with the Volunteer Management Professionals of Canada (VMPC). The courses align with the accepted professional and program standards established by the Volunteer Management Professionals of Canada, Volunteer Canada and the National Occupational Standards.

Students receive up-to-date professional information; resources and the tools necessary to develop and implement best practices. Using a unique portfolio approach, students create a customized and comprehensive set of tools and resources for their organization. The program is ideal for anyone who works with volunteers, from faith-based or community organizations to large hospitals and municipalities. The skills are highly transferable for supervisory or leadership roles.

Graduates are seen as leaders who can affect positive change in their communities through facilitating quality volunteer engagement. Alumni use the program as a foundation to further their professional development and to pursue their international designation in Volunteer Administration.

It is strongly recommended that applicants to the program have previous volunteer experience. It is an excellent complement to the Recreation and Leadership or Social Services programs.

Program Information

All courses must be completed within 4 years of acceptance into the program.

Admission Requirements

Note re: Admission Requirements

Admission Procedures

How to Apply

Students may obtain a Conestoga College Program Application Form from any Conestoga College campus, OR by writing directly to the Registrar's Office, OR by using the college website at

Send completed applications to:
Conestoga College
Admissions Office
299 Doon Valley Dr
Kitchener, Ontario
Canada N2G 4M4

How to Register for Courses

Go to How to Register for detailed registration information.

Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.

Learn more about PLAR.

Graduate Opportunities

For more details on related occupations, job market information and career opportunities, see the Government of Canada website:

Program Related Resources

Program Outcomes

Program Courses

Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.

Course Information
Course Code Course Title Status
VOLM1100 Volunteer Management Foundations – Volunteer Management Professionals of Canada (VMPC) Approved
Description: This course provides students with a broad understanding of the necessary framework for a volunteer management program and the environment in which volunteerism takes place. The role and status of professional volunteer management is explained. Overviews of volunteer participation in Canada, trends impacting volunteerism, volunteer motivation and the role of volunteer Board members in not-for-profit organizations are provided. The importance of organizational culture and readiness is highlighted. There will be an opportunity to create policies and procedures and assess volunteer activities for risk. Students identify their own values and philosophy of volunteer involvement and relate these to professional competency standards.
Hours: 42
Credits: 3
VOLM1110 Volunteer Management Core Skills – Volunteer Management Professionals of Canada (VMPC) Approved
Description: This course continues builds on students' understanding of a solid volunteer program framework and equips learners with the core skills to effectively engage volunteers. Key legal terms and concepts that apply to the principles of screening and volunteers are discussed. Volunteer recruitment, selection, orientation, training, supervision, support and performance management is examined. A portfolio of tools and resources will be created using best practices and professional standards. Students will also have an opportunity to assess their own skills and identify their focus for further development.
Hours: 42
Credits: 3
Pre-Requisites: VOLM1100
VOLM1120 Volunteer Management Applications - Volunteer Management Professionals of Canada (VMPC) Approved
Description: This course focuses on maintaining a quality volunteer program through program staff and volunteer relations, planning and evaluation, and meaningful volunteer recognition. Factors which contribute to volunteer retention are identified. Record-keeping is examined as a system of tools used for tracking and maintaining volunteer and program data. Qualitative and quantitative evaluation methods are studied with a view to showing impact and outcomes of volunteer participation. Students will identify ways of positioning the volunteer program and the professional Manager of Volunteer Resources for success through innovative programming, advocacy and leadership. There will be an opportunity to explore further professional career paths and opportunities.
Hours: 42
Credits: 3
Pre-Requisites: VOLM1100, VOLM1110


The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.


Program Contact

Deborah Young,, 519-748-5220 ext. 8250

Success Stories

Back To Top