Volunteer Management (Part-time)
- Program Code:
- Health & Life Sciences and Community Services
About the ProgramThis program builds personal, organizational and community capacity by equipping students with the skills needed to successfully recruit, focus and retain volunteer resources. It is directed at paid staff or volunteers who have the current function or future goal of engaging volunteers effectively in the social profit sector. The program content aligns with accepted professional standards for the management of volunteer resources, and provides students with the up-to-date information and tools needed to develop and implement best practices. Students are seen as leaders who can affect positive change in their communities through facilitating quality volunteer engagement. Classes are participatory, with many opportunities to share experience, knowledge and resources. It is strongly recommended that applicants to the program have previous volunteer experience. Only students enrolled in the program can take the core courses: VOLM1100, VOLM1110, VOLM1120 starting in September each year and upon acceptance into the program. All courses require in-class attendance. Elective courses may be taken by anyone in any semester and are not restricted to those in the program.
NOTE: To see Elective courses offered this semester, click on 'Electives: Program Option' in the table of courses below.
Program InformationAll courses must be completed within 4 years of acceptance into the program.
- Ontario Secondary School Diploma (OSSD), or equivalent, OR 19 years of age or older.
Note re: Admission Requirements
- Students must be able to receive instruction, respond and research in the English language.
- It is expected that students will have some background as a volunteer and/or paid staff in a voluntary organization.
- Submit a completed Conestoga College Program Application Form.
- Attach proof of Admission Requirements.
- Final selection is made following an assessment of the admission requirements.
How to ApplyStudents may obtain a Conestoga College Program Application Form from any Conestoga College campus, OR by writing directly to the Registrar's Office, OR by using the college website at www.conestogac.on.ca/admissions/forms
Send completed applications to:
299 Doon Valley Dr
Canada N2G 4M4
How to Register for CoursesGo to How to Register for detailed registration information.
Prior Learning Assessment and Recognition (PLAR)Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program.
Learn more about PLAR.
Graduate OpportunitiesFor more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca
Program Related Resources
- Review the nature of volunteerism and the social profit sector
- Identify factors impacting volunteer recruitment and retention
- Plan effectively for volunteer participation and evaluate outcomes
- Develop strategies that overcome barriers, harness opportunities, and tap into motivation for volunteer involvement
- Create a strong volunteer program based on core competencies related to recruitment, interviewing, matching, screening, orientation and training, supervision and support.
- Assist organizations in the areas of policy development and risk management
- Show volunteers the impact and value of their contributions
- Promote the volunteer program internally and in the community
- Be a valuable resource to staff and the board in the area of volunteer management
- Expand and diversify the volunteer base
- Find and access resources
- Identify and build on personal and professional strengths
Click on the course code or title below for a full description of the course. If available for registration, clicking on "Details" in the status column will open a new browser tab or window in the Student Portal.
|Course Code||Course Title||Status|
|VOLM1100||Volunteer Management Foundations
Description: This course provides students with an understanding of the foundations of a sound Volunteer Management Program and the context in which volunteerism takes place. Overviews of volunteer participation in Canada, trends impacting volunteerism, the social profit sector, and the role of volunteers as Board members in voluntary organizations are provided. The importance of organizational readiness, policies and risk management are highlighted. Students identify their own values and philosophy of volunteer involvement and relate these to professional codes, processes and Standards of Practice. The role and status of professional volunteer management is explained.
|VOLM1110||Volunteer Management Core Skills
Description: This course builds on student understanding of the foundations of a sound Volunteer Management Program, and equips learners with the core skills needed to effectively mobilize volunteer resources. Volunteer recruitment, selection, orientation and training, evaluation, supervision and support will be examined with a view to meeting professional standards. Students will have an opportunity to share best practices and will help each other to address challenges related to these core skills. Students will also have an opportunity to assess their own skills and identify their focus and resources for further development.
|VOLM1120||Volunteer Management Applications
Description: This course focuses on maintaining a quality volunteer program through program planning and evaluation, positioning and meaningful volunteer recognition. Factors which contribute to volunteer retention are identified. Record-keeping is studied as a means of tracking and promoting volunteerism both internally and externally. Qualitative and quantitative evaluation methods are studied with a view to showing impact and outcomes of volunteer participation. The student will identify ways of positioning the volunteer program and the professional Manager of Volunteer Resources for success through innovative programming and educating the board, staff and community on accomplishments. There will be an opportunity to assess skills and knowledge gained and set career and professional development goals.
Pre-Requisites: VOLM1100, VOLM1110
|Electives: Program Option|
Student must pass 2 Course(s)
Select from the list below
Volunteer Management: Building Your Leadership Capacity
Description: People who lead volunteer programs are an important leadership resource for organizations and for our community. This short course will introduce leadership theories that are relevant to working with volunteers. Learn how to identify and build on your leadership skills so that you can accomplish your personal and professional goals. Gain an understanding of the types of leader power and influence. Understand your role as a social architect: creating vision and strategic direction, shaping culture and values, building teams, fostering a learning organization and being a change agent.
Volunteer Management: Change Management for Voluntary Organizations
Description: It is more difficult to recruit and retain volunteers than in the past. Yet organizations that understand trends and make changes that allow them to adapt proactively to both challenges and opportunities can thrive. This short course provides learners with an overview of change management theory, and equips students to develop strategies for change within their own organizations. This course counts toward credit for the Volunteer Management Certificate. Interested individuals who volunteer or work at community organizations and are not currently enrolled in the Program are welcome to register as a great personal or professional development opportunity.
Volunteer Management: Understanding and Resolving Conflict
Description: Conflict arises in all types of organizations including those that exist to help people. This workshop provides participants with a basic understanding of the sources of conflict, and identifies key theories and skills to help resolve conflict in voluntary organizations. Reducing areas of potential conflict between volunteers and paid staff will be addressed.
Volunteer Management: Understanding Project Management
Description: Voluntary organizations often undertake projects such as those related to fundraising, marketing, volunteer recognition and program delivery; yet staff and volunteers may not have a basic understanding of the principles of project management. This workshop will enable students to identify the best practices and resources needed for effective project planning and delivery.
Volunteer Management: Understanding and Supporting Boards
Description: Volunteer Board members have a unique and important role in helping organizations achieve their missions. Yet often their role and responsibilities are not well understood and the organizational supports that are required to help them to be successful are not in place. This session will provide a basic understanding of the functioning of the board. The Volunteer Management Cycle will be used to identify best practices in board member recruitment and retention. The role of the Volunteer Manager in supporting the board through nominations, training, and recognition will be highlighted.
The College reserves the right to alter information including requirements and fees and to cancel at any time a program, course, or program major or option; to change the location and/or term in which a program or course is offered; to change the program curriculum as necessary to meet current competencies in the job market or for budgetary reasons; or to withdraw an offer of admission both prior to and after its acceptance by an applicant or student because of insufficient applications or registrations, over-acceptance of offers of admission, budgetary constraints, or for other such reasons. In the event the College exercises such a right, the College’s sole liability will be the return of monies paid by the applicant or student to the College.
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.