Refunds/Withdrawal

General Information

It is the responsibility of students to be aware of the College's refund policies for their course(s) or program. Further information can be obtained by contacting the Registrar's Office. Failure to attend does not constitute a withdrawal.

All refunds (including credit and debit cards) will be by College-issued refund cheques.

Program Withdrawal Refund

Full-Time Students in a Program

Students withdrawing by the refund deadline (see Academic Dates in the Student Guide), will receive a refund for the total tuition paid, less $100, and all compulsory incidental fees paid in the current academic year. If you have selected a payment deferral plan the $50 deferral charge is not refundable. (See below for specific details.) For OSAP recipients, the refund will be directed to the National Student Loans Service Centre to reduce indebtedness. For sponsored students, the refund will be directed to the sponsoring agency.

Note: Full-time students dropping courses by the refund deadline date may affect their status in the program. If the status changes to part-time, fees will be calculated on an hourly basis. If there is a difference between full-time fees paid and fees charged, a refund will be issued. (See below for specific details.)

Students withdrawing from non-semestered Certificate and Preparatory programs receive tuition refunds pro-rated according to the weekly rate less the non-refundable $100 fee noted above.

Full-Time Students in a Cohort Program

1. Program Withdrawal (First -Year/First - Level Student)
1. If withdrawal is received by the Admission Officer after the fees due date and prior to course enrollment:
1. student will be deregistered;
2. fees paid will be refunded.
2. If withdrawal is received by the Admission Officer after course enrollment and prior to the program withdrawal refund deadline:
1. student will be withdrawn;
2. fees paid will be refunded less the withholding fee.
3. If withdrawal is received by the Records Officer after the program withdrawal refund deadline and prior to the academic penalty deadline:
1. student will be withdrawn;
2. no refund will be given for fees paid for the current level;
3. tuition fees paid for subsequent level(s) will be refunded.
2. Program Withdrawal (Student in Levels Beyond Level One)
1. If withdrawal is received by the Records Officer after the fees due date and prior to course enrollment:
1. student will be withdrawn from the current and future levels;
2. fees paid less the withholding fee will be refunded.
2. If withdrawal is received by the Records Officer after course enrollment and prior to the program withdrawal refund deadline:
1. student will be withdrawn from the current and future levels;
2. fees paid less the withholding fee will be refunded.
3. If withdrawal is received by the Records Officer after the program withdrawal refund deadline and prior to the academic penalty deadline:
1. student will be withdrawn from current and future level(s);
2. no refund will be given for fees paid for the current level;
3. fees paid for future level(s) will be refunded.
4. If withdrawal is received by the Records Officer after the academic penalty deadline:
1. student will be withdrawn from the current and future level(s);
2. no refund will be given for fees paid for the current level;
3. fees paid for future level(s) will be refunded;
4. an academic penalty will apply.
3. Course Withdrawal (Full-time Cohort Student)
1. If a student drops a course before Course Add/Drop date:
1. enrollment is not recorded on the student record;
2. fees for the course are refunded if the student’s status changes to part-time.
2. If a student drops a course after the Course Add/Drop date and prior to the academic penalty date:
1. fees are not refundable, nor will they be reduced if outstanding;
2. a ‘W’ will appear on the student record;
3. the status (full-time/part-time) of the student will not be affected.
3. If a student drops a course after the Course Add/Drop date and after the academic penalty date:
1. fees are not refundable, nor will they be reduced if outstanding;
2. a grade of ‘F’ will appear on the student record;
3. the status (full-time/part-time) of the student will not be affected.
4. Course Withdrawal (Part-time Cohort Student)
1. If a student withdraws from a course before Course Add/Drop date there is no record of enrollment and fees for the course are refunded less the withholding fee.
2. If a student withdraws from a course after the Course Add/Drop date and prior to the academic penalty date:
1. fees are not refundable, nor will they be reduced if outstanding;
2. a ‘W’ will appear on the student record;
3. the status (part-time) of the student will not be affected.
3. If a student withdraws from a course after the Course Add/Drop date and after the academic penalty date:
1. fees are not refundable, nor will they be reduced if outstanding;
2. a grade of ‘F’ will appear on the student record;
3. the status (part-time) of the student will not be affected.

Exceptions to the Withholding of Fees (Refunds)

A student who withdraws from a program after the refund deadline date and wishes to petition for consideration for the withholding of fees may do so by:

• Submitting a written request within 14 calendar days of the program withdrawal refund deadline to the Associate Registrar clearly articulating the reasons why a refund of fees should be considered.
• The submission should detail facts particularly dates, circumstances and how these circumstances affected the student's ability to continue in his/her program. Substantiation verifying these circumstances must be provided.

The Associate Registrar will review the submission and consult with the academic division as necessary. In certain cases, the Associate Registrar may request additional information from the student and will delay a decision until receipt of the information.

For additional information regarding the Program/Course Withdrawal (Cohort) Procedure, please refer to http://www.conestogac.on.ca/about/policies/students.jsp