Medical, Psychological Crisis
A medical emergency can range from a serious life-threatening situation (i.e. heart attack, head injury, significant loss of blood, seizure) to a minor cut, scrape or someone not feeling well.
In all cases, Campus Security should be contacted for assistance.
For urgent situations where the victim cannot go to the Security Office or is not conscious:
- You must notify Security by calling 519-748-5220 ext. 5555 or by using an emergency phone.
- While waiting for the arrival of Campus Security and Emergency Services, keep the crowd back from the area around the patient and make sure there is a clear approach route.
- Only provide first aid if you are trained.
A psychological crisis exists when an individual is threatening harm to his/herself or to others, or is out of touch with reality due to severe drug reactions or a psychotic break.
A psychotic break may be manifested by hallucinations or uncontrollable behaviour.
If a psychological crisis occurs:
- Never try to handle a situation that you feel is dangerous on your own.
- Notify Campus Security and clearly state that you need assistance. Security will ask you a series of questions. Remember not to hang up the phone until Security has collected all pertinent information.
- If the person is a serious threat, call 9-1-1 directly and ensure Security is notified at ext. 5555 so they can direct Emergency Services.