Administrative Business Management

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Courses - January 2023

Level 1

Course details

Administrative Management I
ADMN8011

Description:

The central focus of this course is an office simulation designed for advanced office administrative management. Students will utilize various skills to manage typical office-related documents and activities. They will develop their time management and organizational skills by working independently in the context of a fictitious company around which the simulation is designed. The course tests the students` ability to take ownership and responsibility for the administrative work that is required in an office setting while managing and providing leadership within an administrative team.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Executive Office Communications
ADMN8040

Description: This course introduces the students to various forms of communications in an executive office setting. Students will apply industry standards creating and producing a wide range of documents including resumes and cover letters, business letters, memos, emails, summaries, speaking points, and reports. The students will learn how communications enhance the strategic goals of the executive and the organization.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Leadership and Decision Making
BUS8381

Description:

Today more than ever, leaders need to be critical and creative thinkers in order to deal with all aspects of organizational administration. Students will learn how to think creatively and critically in order to apply those skills to their role in the organization. This course will also examine the leader's role in the development and success of teams in the workplace. Students will apply leadership skills by leading and participating in formal business meetings.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Computer Applications and Analytics
COMP8170

Description: This course introduces students to current uses of information technology in a business setting. Students will explore computer hardware and software, computer networks, client management systems, electronic records management systems, and relevant global information resources that can be accessed to enhance decision-making. Issues relating to information management will also be addressed including privacy, confidentiality and security of information. Information technology costs and methods of evaluation and deployment will also be explored.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description: This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.
  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Introduction to Project Management
MGMT8300

Description: This course provides the practical knowledge to prepare for starting and completing a project successfully. It will cover the components and tasks related to complex projects that often involve multiple functional teams and departments. You will explore how the knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) are applied during each phase of a project's life cycle as well as the processes related to successful project management. An overview of status reporting and the use of MS Project will be covered. This knowledge will help establish priorities and effectively manage your projects. It will be of particular interest to those students who have a long-term goal of attaining the Project Management Professional (PMP)® designation certified by the Project Management Institute.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Accounting and Financial Management
MGMT8500

Description: This course is designed to provide business managers with knowledge of Financial and Managerial Accounting required to support decision making. This course introduces business managers to quantitative and qualitative techniques and to communication strategies that enable reporting findings in an engaging and professional manner. Additionally, they are introduced to the essential functions including cost behaviour, budgeting, the interpretation of financial information and the effective communication of operational and financial strategies.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course details

Administrative Management II
ADMN8020

Description: Students in this course will spend 30-40 hours in a workplace observing the administrative processes of an executive or departmental office and complete a comprehensive analysis project. Students will analyze several key administrative areas and prepare a report and presentation outlining efficiencies or potential streamlining of administrative processes.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites: ADMN8010 OR ADMN8011
  • CoRequisites:

Records Management
ADMN8030

Description:

This course introduces the records lifecycle and establishes a solid basis in records management concepts and techniques. Records inventorying, retention, and destruction scheduling, inactive and vital records management are covered in-depth. Application of records management practices to electronic records are covered.

  • Hours: 21
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Database Management
COMP8180

Description: Students will gain experience with a variety of database management software systems that may be used in a business setting. Software features will be explored to create and maintain; tables, queries, forms and reports.
  • Hours: 21
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Human Resources Management
HRM8130

Description: The primary focus in this introductory course is to offer the student an in depth view into the world of the Human Resource (HR) Management functions and each of its specialties. The course emphasis is on the skills and techniques utilized by HR professionals in each of their specialty areas, and how they are related to the organization’s overall strategy and objectives.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Analytics and Information Systems
INFO8180

Description: Businesses rely on data. It connects all departments from employees to customers, and it drives decisions. This course gives students a practical, software driven approach to business analytics. Using analysis tools like MS-Excel with other data visualization and mining tools, students will learn the landscape of data: the information systems where it is created, how data are verified, governed, analyzed, and made actionable.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Business Management
MGMT8280

Description:

This course introduces students to the study and practice of managing with the view to preparing prospective executive and administrative assistants and office managers, to support their middle and senior managers and board members as part of the executive team in a variety of organizations. Managerial functions and roles are explored in many contexts through case studies and simulations as students apply managerial principles and best practices across a wide spectrum of situations. The importance of confidentiality and the adherence to high ethical standards and practices is emphasized to ensure that their managers can meet their unit and organizational goals in accordance with their values and mission.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Public Relations Theories and Applications
PRLN8090

Description: Whether working in a small start-up or large multinational company, Executive Assistants (EAs) play a pivotal role in managing an organization’s image and brand across multiple internal and external stakeholders. In this course, students will be introduced to the foundational principles of Public Relations (PR) including media relations, crisis communications, reputation management, community relations, social media and employee communications. Students will develop PR plans based on the R.A.C.E. framework. Additionally, students will demonstrate how their own personal PR plays a significant role in reflecting an organization’s brand. Through case studies based on current situations, experiential learning activities and practical assignments, students will deepen their ability to work strategically and broadly while developing critical thinking skills.
  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Program outcomes

  1. Effectively manage activities typical for an office environment using essential organizational, time management and administrative skills.
  2. Develop, present and modify business-appropriate professional materials for a variety of administrative purposes using written, spoken, and electronic modes.
  3. Address typical human resource management issues as they relate to the administrative professional functions supporting an organization’s goals and strategic objectives.
  4. Utilize technology tools for communication, collaboration, information management, data analytics and decision support.
  5. Establish administrative projects’ goals, constraints, deliverables, performance criteria, control needs, and resource requirements in consultation with stakeholders.
  6. Prepare financial documents specific to business operations using financial concepts and basic budgeting structures to support analysis and decision processes.
  7. Evaluate management/supervisory styles and implications of various styles for issue resolution and problem solving in the business environment.
  8. Interact with teams and stakeholders in a professional manner, respecting differences, to ensure a collaborative working environment.