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Courses - May 2023

Level 1

Course Details

Business Communications
COMM8400

Description:

This industry-driven course focuses on IT business deliverables. It grounds students in the best practices for professional writing and presentation. Further, it provides strategies for engaging business audiences through the lenses of cultural and generational differences, conflict resolution, and team dynamics. Students will develop their skills in producing key business deliverables, including email, formal and informal reports, and sales presentations. Students will learn to build and curate a professional social media brand.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description:

This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.

  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Requirements Engineering
INFO8695

Description:

The role of a Business Analyst includes the translation of information between project stakeholders and the delivery team. A strong focus is placed on the ability to capture, interpret, and convey information, both technical and non-technical, to ensure all parties have a clear understanding of the product to be delivered. Students will develop software requirements by eliciting and analyzing business needs, and specifying them into business, user, and functional requirements. They will also learn how to manage these requirements over the lifecycle of a project.

  • Hours: 84
  • Credits: 6
  • Pre-Requisites:
  • CoRequisites:

Content Management Systems
INFO8705

Description:

In today's world, keeping up with the needs and expectations of site visitors is paramount. Content Management Systems (CMS) require effective management and administration to meet the needs and expectations of site visitors. This course explores and evaluates different types of Content Management Systems, and students will learn how to manage content throughout the life-cycle while measuring the overall effectiveness. From these metrics, students will evaluate key statistical information leading to a better user experiences and enhanced marketability of websites within their organization.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Project Management
MGMT8665

Description:

Project management has become central to the operations of any organization. This course focuses on the general principles of project management as well as Agile Project Management and its methodologies. This course takes a holistic, integrated approach to managing projects, exploring both technical and managerial challenges. Students will apply skills gathered from examining real-world cases into simulated projects done in the classroom. This course will help prepare students to write the Project Management Institute (PMI) exams to become a Certified Associate in Project Management (CAPM).

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Management and Leadership Essentials
MGMT8760

Description:

In this course, students will enhance their understanding of leadership and management approaches in Canadian organizations. Emphasis on developing effective management strategies including, professional communication, planning, decision making, conflict resolution, effective team building and navigating change. Key concepts include professionalism, adaptability, boundaries and resourcefulness.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course Details

Cloud Content Administration
INFO8715

Description:

In this connected and “Big-data-driven” world, cloud content has become an important technological aspect for all organizations, and the need for specialists who understand the benefits and challenges are required to manage those resources. Students will learn the fundamentals behind cloud computing, explore common terms, security, scalability and availability, while learning how to compare and contrast different service models and types of cloud content. Students will emerge from the course having gained the technical insight necessary to build and manage sophisticated and innovative cloud solutions.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Information Technology Service Management
INFO8725

Description:

IT Service Management frameworks help organizations better align IT infrastructure with their business objectives, manage risk, and maximize resources and customer satisfaction. Students will delve into commonly used IT Service Management frameworks to evaluate how each of these can be adopted based on unique organization needs. Upon successful completion, students will be better prepared to write the ITIL® Foundations examination.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Cloud Content Collaboration
INFO8735

Description:

Enterprise Content Management systems help companies organize, manage, and distribute unstructured content, and they allow users to store, share, create and collaborate using a variety of devices. This course will focus on cloud content collaboration within ECM and other content management systems to create a comprehensive content storage environment. Students will learn how to manage and distribute resources through search and advanced filtering and tagging, and develop skills necessary to ensure the integrity of the data and secure it using strict permissions structures.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

User Experience
INFO8745

Description:

The growth in complexity of the work environment has created a need for a powerful user experience, delivered through intuitive site design and simplified human computer interactions. Students will develop skills in; user research, design documentation, prototyping, and site branding. An overall emphasis will be placed on having students define the user experience through the application of design and usability heuristics, and the implementation of a branded experience based on an organizational style guide

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Solutions Architecture and Design
INFO8755

Description:

Delivering IT solution requires a well-defined solution architecture which clearly articulates characteristics, behaviour and other aspects for the stakeholders. With a defined set of features, phases and solution requirements, this course will demonstrate how implementation team delivers projects based on design artifacts. Students in this program will develop the skills to be successful solution architects by learning solution architecture and design strategies with industry best practices.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 3

Course Details

SharePoint Administration
INFO8765

Description:

Organizations can quickly become overwhelmed by the complications of managing workloads for cross-functional teams, multi-national initiatives and decentralized workforces. In this course, focus will be on how to effectively develop, administer, and support collaborative work environments. Students will develop skillsets centered on the creation, deployment and management of organizational asset repositories through sites, forums, wikis and blogs. Through hands-on activities students will explore user access controls, system features, site design, records management, and establish system workflows

  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Information Technology Governance
INFO8775

Description:

In business having a successful enterprise content management system means that you must have a defined information protection strategy including a risk assessment strategy as well as ensuring that privacy acts and data laws are being adhered to. Students will evaluate, document and communicate potential IT risks and identify security and compliance measures that should be implemented for the organization.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Data Flow
INFO8785

Description:

Explore the flow of systems data within a work-place setting identifying how the movement of data across an information system can be better managed and controlled.  Students will be provided with opportunities to develop system workflow diagrams, identifying key metrics and critical success factors through the use of modern workflow and automation tools. An emphasis will be placed on establishing critical data paths, identifying bottlenecks, creating and defining appropriate data handling procedures.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Capstone I
INFO8795

Description:

In this preparation course, students will apply learning from the program to further hone their competencies in preparation for Capstone II. This course incorporates skills for effective proposal writing and creating and producing effective client presentations through the use of proven tools, templates, planning checklists, and a blend of interactive techniques. Students receive coaching to improve their communication effectiveness, project management, and consulting skills in preparation for the Capstone II course.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: MGMT8665
  • CoRequisites:

Database Applications
INFO8880

Description:

Students will explore how databases can support business needs through the identification of important Key Performance Indicators (KPIs). Specifically students will be engaged in exploring how data can be gathered, manipulated, formatted, and presented as valuable information to specified end users through forms, reports and application designs. Topics will include: table design, table relationships, database normalization and query definition.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Level 4

Course Details

Starting a Consulting Practice
CDEV8100

Description:

This course focuses on setting up a consulting practice, and through the use of surveys and assessments, students will learn how to determine the best consulting services to offer. The course then progresses into the business start-up process, including issues such as licensing and legalities. You will then develop a complete business plan for their consulting firm that details finances, pricing policies, contracting, and marketing. The course concludes with a discussion of record-keeping and tax concerns.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Career Management
CDEV8131

Description:

This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

SharePoint Online Administration
INFO8805

Description:

Organizations besieged by the complications of managing workloads for cross-functional teams, multi-national initiatives and decentralized workforces have become increasingly dependent on the development and effective administration of online work environments. Students will develop skillsets centered on technical administration, creation, deployment and management of organizational asset repositories through sites and hubs. Through hands-on activities students will explore how to plan and manage an intelligent intranet site through site administration, user access controls, system features, and site design.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Collaborative Environmental Processes
INFO8815

Description:

In business having a successful enterprise content management system means that you must have staff members that are well trained to use the system. Following BOPPPS lesson planning, students will develop a training strategy along with training manuals that will be used to prepare staff members to use the systems correctly.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites:
  • CoRequisites:

Capstone II
INFO8825

Description:

Successful completion of this course will require the application of skills learned throughout the program to create working enterprise content management systems that will become part of their portfolio. The systems created will include documented research, a strong completion framework and a viable solution that includes risk assessment and compliance. A faculty advisor will meet regularly with the students to ensure the process is properly managed and a project plan is followed.

  • Hours: 84
  • Credits: 6
  • Pre-Requisites: INFO8795
  • CoRequisites:

Program outcomes

  1. Customize enterprise content management software securely, to facilitate operational interrelationships across functional areas of a business.
  2. Identify, analyze and document stakeholder business and system requirements to develop relevant content management system solutions.
  3. Interpret, create, and present relevant ICT work-related documents and information effectively and accurately to ensure clear communication between stakeholders.
  4. Apply project management principles to facilitate completion of document management tasks and projects.
  5. Identify legal, ethical and intellectual property issues in enterprise content management projects and propose strategies to address these issues.
  6. Develop professional practice strategies for professional improvement, currency and sustained success.
  7. Troubleshoot and apply problem-solving techniques to support system functionality and usability.
  8. Develop ICT customer-service strategies to meet the needs of internal and external stakeholders to support business operations.