Digital Solutions Management (Optional Co-op)

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Courses - September 2022

Level 1

Course Details

Business Concepts and Models
BUS8620

Description:

In today’s high-tech world, managers may work in a wide variety of businesses, varying greatly in size as well as business and ownership models. Students will learn the fundamentals of business organization, organizational motivation, business models and financial analysis to understand the varied environments of digital solutions.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description:

This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.

  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Design Thinking
INFO8365

Description:

Today’s solutions managers require creative and critical thinking skills to foster innovation and take advantage of evolving best practices in a changing workplace. In this course, students will solve design problems and case studies to learn how to make design decisions and evaluate the consequences of those decisions. The course will include brainstorming techniques, research methods, usability analysis and prototyping techniques.

  • Hours: 56
  • Credits: 4
  • Pre-Requisites:
  • CoRequisites:

Agile Analysis & Design
INFO8535

Description:

In order to develop current information systems and software products that are often complex and interconnected, today’s solutions manager must be well versed in software development methodologies. Students will learn waterfall and agile techniques, with exercises and case studies in requirements gathering, UML and agile iteration processes.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Solutions Project Management
INFO8545

Description:

Project management combines analytical methods with business leadership skills for the purpose of scheduling, staffing and costing complex software and engineering projects. Students will complete projects and case studies to practice the necessary underlying skills and to understand the business environment, as well as its challenges and motivations, in which those techniques will be used.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Software Quality Management
INFO8555

Description:

Quality is ultimately one of the most important predictors of whether a digital product or information system will be successful. Students will learn how to use quality and testing methodologies as they apply to both software and engineering development. Topics will include usability testing, various kinds of software development testing and manufacturing quality.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Multi-tier Software Development Techniques
PROG8175

Description:

Commercial websites, many software products, and most information systems, consist of web based multi-tier applications. These are composed of multiple layers and distributed components which promote scalability, security and redundancy. Students will learn to build such applications and how to make informed decisions about application architecture for various business models.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Level 2

Course Details

Co-op and Career Preparation
CEPR8200

Description:

This series of modules will prepare graduate certificate students for job searching for their co-op work terms with the guidance of a Co-op Advisor. Students will familiarize themselves with the co-operative education policies and procedures and will learn the expectations, rules, and regulations that apply in the workplace regarding social, organizational, ethical, and safety issues while deepening their awareness of self- reflective practices. Students will critically reflect on their skills, attitudes, and expectations and evaluate available opportunities in the workplace. Successful completion of these modules is a requirement for co-op eligibility.

  • Hours: 14
  • Credits: 1
  • Pre-Requisites:
  • CoRequisites:

Enterprise Solution Architecture
INFO8565

Description:

This course builds on the Multi-tier Software Development Methodologies course to provide students with knowledge of best practices for solution architecture of large, distributed systems. Topics will include architectural design and diagramming, virtualization, scalability and performance, and authentication.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: PROG8175
  • CoRequisites:

Management Innovation
INFO8575

Description:

The modern enterprise looks for innovative ways to improve quality, reliability and customer service as well as cut costs. In this course, students will learn current best practices in these areas and how to look for management techniques that foster innovation in operations and development.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites: INFO8365
  • CoRequisites:

Data Solutions
INFO8585

Description:

Enterprise solutions depend on collecting and persisting data in a manner that is reliable, fast and efficient. Students will learn techniques for designing, implementing and administering database management systems, including the use of web and cloud services. Also included will be an introduction to the management of business intelligent systems.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Case Studies in Enterprise Solutions
INFO8595

Description:

The solutions manager is often required to develop or oversee the operations of large and complex institutional systems. To do this, they require business knowledge specific to those types of applications. Students will complete case studies that illustrate the business constraints and requirements of enterprise systems. Examples will be drawn from such fields as accounting and finance, manufacturing, supply chain and health.

  • Hours: 70
  • Credits: 5
  • Pre-Requisites: PROG8175
  • CoRequisites:

Strategic and Tactical Planning
MGMT8790

Description:

An important component of solution management is planning software, hardware, facility, and personnel requirements for maintenance and new development. Students will learn current and best practices in strategic and tactical planning.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: INFO8545
  • CoRequisites:

Level 3

Course Details

Co-op Work Term (Digital Solution Mgt)
COOP2520

Description:

This co-op work term will provide students with college-approved work experience in an authentic, professionally relevant work environment. Through this course, students will be provided the opportunity to connect theory and practice by leveraging their academic knowledge to develop specialized vocational skills. The practical applications of this work term will promote students’ awareness of key concepts and terminology in their field, improve their competencies in problem-solving and decision-making, further their application of professional judgement, hone their leadership skills (independently or as part of team), and enhance their capacity to critically analyze and reflect on their demonstrated abilities in the workplace.

  • Hours: 420
  • Credits: 14
  • Pre-Requisites:
  • CoRequisites:

Level 4

Course Details

Career Management
CDEV8130

Description:

This course focuses on career management skills needed to navigate the evolving workplace. Students will evaluate their skills, attitudes, and expectations within their chosen careers and explore emerging trends in the workplace. Students will refine their networking strategies and create marketing documents to position them for success. Mock interviews will provide the opportunity for practice, feedback, and reflection as students prepare for future interviews. Students will explore communication strategies that support workplace success and advancement. By the end of this course, students will have created a personalized career management plan.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Digital Solutions Management Capstone Project
INFO8605

Description:

In this course students will work in teams, either for a business client, or as part of a rigorous case study, to design an information system. The project is intended to showcase the students’ skills that they have acquired throughout the program. Important phases will include requirements gathering, system design, specifications of hardware, software, personnel, documentation, departmental organizational design, facilities design, ticket system design, and investigation of innovative technological and management opportunities.

  • Hours: 84
  • Credits: 6
  • Pre-Requisites: INFO8545
  • CoRequisites:

Solutions Management Seminar
INFO8615

Description:

Solutions to business problems are often found in creative ways, and under challenging circumstances. Often there are few textbook solutions that can guide managers, especially if the business is intentionally attempting to break new ground, either in terms of services or products, or in the ways its workplace is managed. Students will benefit from firsthand accounts of successful managers, professionals and entrepreneurs who have sought to find new ways forward for their organizations and will then synthesize these innovative techniques into case studies. Topics may include funding of new ventures, innovative workplace management, product design, innovation in marketing, and troubleshooting.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: INFO8595
  • CoRequisites:

Cloud Technologies
INFO8625

Description:

Increasingly, business organizations are looking to place applications and data on the cloud to lower costs and provide reliable service. Students will learn best practices for cloud architecture, administration, vendor selection, privacy and security of data.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: PROG8175
  • CoRequisites:

Leadership
MGMT8800

Description:

Successful leaders must be able to develop a vision and communicate it to stakeholders. They must be able to seize opportunities, mitigate threats to their organization, and understand the liabilities that come with their position. Leadership is practiced at all levels of solutions management. Students will solve case studies in which they develop innovative strategies and make challenging choices. Topics will include brainstorming, sustainability, corporate liability, communications and integration of the business into the community.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: BUS8620
  • CoRequisites:

Human Resources Management
MGMT8810

Description:

Solutions managers are required to build teams of professionals with a wide variety of sophisticated skills in a competitive and changing environment. Students will learn current best practices for budgeting, recruiting, hiring, training, evaluating, and development of human resources.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: BUS8620
  • CoRequisites:

Program outcomes

  1. Select appropriate control systems that comply with internal and external standards.
  2. Recommend customizations and deployment plans for digital solutions that facilitate ICT operations.
  3. Communicate with vendors and other stakeholders to develop digital solutions that promote competitive advantages.
  4. Utilize data management to process and retrieve information based on specific business requirements.
  5. Design, develop and implement integrated dynamic web applications to meet the business requirements of an organization.
  6. Apply principles of project management to organize the development and deployment of digital solutions that meet stakeholder requirements.
  7. Promote socially responsible best practices reflecting sustainability, inclusivity, legality, ethics, and privacy to build morally sound business models.
  8. Develop strategies to establish and manage human resources.
  9. Plan and implement business computer networks and connectivity to ensure operational currency and effectiveness.
  10. Recommend cost-effective capital and operational solutions that meet current and future business requirements.
  11. Manage teams to deploy digital solutions that meet specified business requirements.