Social Service Worker

Select start date and campus

Close

Applying as a Canadian applicant

Domestic students should apply online or by phone at 1-888-892-2228. For more information, visit Applying to Conestoga.

apply now: Canadian applicants

Applying as an International applicant

International students should apply online. Note: not all programs are open to international students.

apply now: international applicants
Close

Campus tours

Campus tours are one of the best ways to experience Conestoga. During this time, we are offering online guided tours to show you all Conestoga has to offer.

Book your tour

Virtual tours

If you can't make an on-campus tour or attend one of our events, the virtual tour is a great way to visit us.

View our Virtual tour

Courses - September 2022

Level 1

Course Details

College Reading & Writing Skills
COMM1085

Description:

This course introduces students to the reading, writing, and critical thinking skills needed for academic and workplace success. Students will analyse a variety of texts and apply the steps of planning, writing, and revising to produce writing that meets the expectations of selected audiences and purposes. The course prepares students for college-level writing tasks, research, and documentation by asking them to produce clear, informed, and purposeful documents relevant to both academic and professional contexts.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Conestoga 101
CON0101

Description:

This self-directed course focuses on introducing new students to the supports, services, and opportunities available at Conestoga College. By the end of this course, students will understand the academic expectations of the Conestoga learning environment, as well as the supports available to ensure their academic success. Students will also be able to identify on-campus services that support their health and wellness, and explore ways to get actively involved in the Conestoga community through co-curricular learning opportunities.

  • Hours: 1
  • Credits: 0
  • Pre-Requisites:
  • CoRequisites:

Introduction to Professional Practice
SOCS1015

Description:

This course will introduce students to the professional practice of social service work. Through an examination of values and personal styles, students will develop an awareness of self as an essential component of the helping relationship. With a view to population focused practice, students will review theories of helping and principles fundamental to establishing a professional relationship and apply skills for beginning the helping process.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Social Service Systems I
SOCS1040

Description:

This course provides students with an historical and theoretical basis upon which to study the existing community social service systems in terms of levels of government roles, function, structure, administration and funding. Current social service delivery issues such as shared service, conferencing, service resolution, community policing and volunteer/client management will be explored and discussed.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Social Work And The Law
SOCS1050

Description:

This course will develop the student's awareness of the impact that legislation has on social development and the social work profession. Students will examine a number of topics ( i.e., marriage divorce, separation, mediation , child welfare, mental health, youth criminal justice, tenant protection, government support/disability, evidence, court types and the Charter of Rights/Ontario human Rights Code) in relation to the following Acts( Family Law, Child and Family Services, Youth Criminal Justice, Ontario Works/ Ontario Disability Support, Mental Health and Tenant Protection) . In addition, students will examine their own values in relation to social work and the law, and recognize the impact that the law has on future clientele.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Group Process And Dynamics
SOCS1060

Description:

This course introduces concepts involved in group process, group dynamics and the stages of group development exploring group work with children, youth, adults and older adults. Leadership skills and characteristics, as well as ethical standards in group work are examined .Students learn through participation in an experiential group setting with the opportunity to focus on skills development using role plays and simulation.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites:
  • CoRequisites:

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Level 2

Course Details

Field Placement I (Social Service Worker)
FPLT1200

Description:

Through a field placement experience assigned to students in consultation with program faculty, students will begin the process of relating theory to practice. Students will observe and participate in agency functioning at a level appropriate to that agency and reflective of professional conduct. Although not responsible for a specific caseload, students will have some direct client contact under close supervision of the agency's field supervisor for assignment purposes. In addition, students will also have the opportunity to begin to assess their own learning and career goals as they begin to explore the field of social service work.

  • Hours: 140
  • Credits: 5
  • Pre-Requisites: SOCS1015 AND SOCS1060
  • CoRequisites: SOCS1370

Safety in the Workplace
OHS1320

Description:

This course focuses on developing awareness and skills for the student to safely manage and conduct him or herself within a variety of employment settings. Through the units of the course, participants will have the opportunity to enhance their understanding and knowledge of general Health and Safety guidelines, including WHMIS, Fire Safety and Workplace Violence. The unit on Accessibility for Ontarians with Disabilities Act will instruct the student on the requirements for Accessible Customer Service and Integrated Accessibility Standard Regulations. General information on Safe Driving, Privacy of Information and Hand Washing will be addressed as well. The course also provides participants with critical information regarding their insurance coverage (WSIB or other) while employed. As well as guidelines to follow in the event of an injury. Participants will receive a printable Record of Completion upon successful conclusion of this course, in order to demonstrate awareness of safe working practices to their employers.

  • Hours: 14
  • Credits: 1
  • Pre-Requisites:
  • CoRequisites:

Techniques Of Interviewing & Assessment
SOCS1035

Description:

This course will provide students with beginning assessment and interviewing skills. The primary focus will be on developing a relationship with a client and adapting these skills to various practice settings. Role-plays and simulations will provide an opportunity for students to begin practicing their skills. Evaluation will ensure a basic level of competence prior to entering the second year field placement.

  • Hours: 36
  • Credits: 3
  • Pre-Requisites: SOCS1060
  • CoRequisites:

Working with Diverse Populations
SOCS1360

Description:

This course will introduce students to the principles of working with diverse populations. Through examination and discussion, students will develop an awareness of their own views about diversity. They will develop an understanding of the impacted groups and devise interaction strategies which demonstrate respect for diversity. They will demonstrate knowledge of the role of the social work professional in advancing social inclusion, diversity, equity and social justice.

  • Hours: 27
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Field Seminar: Preparing for Professional Practice
SOCS1370

Description:

This course will provide students with opportunity to integrate theory and practice in preparation for practice as an emerging Social Service Worker through field placement experience. Through seminar groups and presentations, students will discuss course material, examine personal growth and develop a plan for their field placement experience. They will create a resume, describe employee expectations and explain the importance of professional behaviour.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: SOCS1015
  • CoRequisites: FPLT1200 AND SOCS1070

Community Organization I
SOCS2110

Description:

This course examines the notions that knowledge of community and community organization are vital components to all social work practice. Students will acquire knowledge related to the effective functioning of communities and their inter-relationships with agencies and the people who live there. Through examination of major approaches, models of intervention, roles, oppression, partnerships, racism, philosophical considerations, planning effective strategies and working with major systems, students will demonstrate knowledge and understanding of community organization practice.

  • Hours: 27
  • Credits: 2
  • Pre-Requisites: SOCS1040 AND SOCS1050
  • CoRequisites:

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Level 3

Course Details

Professional Communication
COMM1360

Description:

This course will examine the verbal and non-verbal components of professional communication in the social work profession. Through report-writing and presentations, students will demonstrate research, analysis and writing skills. In addition, they will demonstrate awareness of self and professional collaboration skills in the creation and expression of relevant policy documents related to social work.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites:

Field Placement II (Social Service Worker)
FPLT1210

Description:

Students, in consultation with program faculty and through an interview process, are assigned to a social service agency two days a week from September to December. Students will carry responsibilities for working with individuals and groups in the agency setting under close supervision of an agency supervisor. Field Work provides a significant practical learning laboratory where theory and practice come together. A student is required to follow all codes of conduct deemed appropriate by the agency and consistent with the Ontario College of Social Workers and Social Service Workers Code of Ethics and Standards of Practice.

  • Hours: 224
  • Credits: 8
  • Pre-Requisites: FPLT1200 OR SOCS1070
  • CoRequisites: SOCS2055

Social Work Values And Ethics
SOCS2020

Description:

The purpose of this course is to enable students to enhance their awareness of the role of a professional social service worker within the context of the Ontario College of Social Workers and Social Service Workers Code of Ethics and Standards of Practice. Students will develop contextual professional decision-making skills through the lens of the Professional Code of Ethics and Standards of Practice while examining their own values and beliefs.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: SOCS1050
  • CoRequisites:

Counselling Interventions
SOCS2030

Description:

This course is designed to expand the student's understanding of the purpose and use of case management and counselling intervention. Emphasis is placed on the development of a purposeful relationship, assessment, contracting and evaluation skills. The Integrative, Contemplation, and Strengths Models will provide the student with a practical, yet organized framework for completing the process of assessment, contracting , working, and termination stages of the helping process. Building on skills gained in previous courses, student will enhance their awareness of the conscious use of self in a professional helping relationship and will demonstrate a more in depth analysis of intervention skills utilized at the working stage of the counselling process, and in particular situations of crisis and trauma.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: FPLT1200 OR SOCS1070
  • CoRequisites:

Field Seminar: Expansion of Professional Practice
SOCS2055

Description:

Building on their field placement experiences, students will continue to strengthen the integration of theory into practice as emerging Social Service Workers. Through seminar class and reflective group discussion experiences, students will develop strategies and plans that lead to the promotion of self-care, improved job performance and enhanced work relationships.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites:
  • CoRequisites: FPLT1210 OR SOCS1100

Group Work: Assessment, Intervention And Evaluation
SOCS2060

Description:

This course examines the processes and principles of developing strategies for the creation of group for the purpose of change in the social service work profession. Starting from needs assessment through to implementation, students will become familiar with a set of therapeutic interventions designed to be applied within a wide variety of small group settings. Students will demonstrate knowledge, understanding and application of empirical methods of evaluation in group work practice.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: FPLT1200 OR SOCS1070
  • CoRequisites:

Understanding Families: A Systems Approach
SOCS2080

Description:

This course expands the concept of a family as a psychosocial system that is powerful in affecting the development and behaviour of its members. Individual problems will be viewed through the lens of the impact of culture and social context, and the influence family membership and previous generations have on current functioning of the family unit. Students will integrate theoretical concepts and apply in exploring their own family of origin and the impact that their system has on their professional growth.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: SOCS1050
  • CoRequisites:

Simulation in Practice I
SOCS2165

Description:

This course will provide students with opportunity to integrate knowledge and skills to support clients experiencing severe mental health concerns (psychotic symptoms). Through practical and interactive experiences students will demonstrate professional competence in assessment and interviewing within the community and institutional settings. They will demonstrate an increased awareness of supporting diverse needs and individual experiences that promote client autonomy and self -regulation.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: FPLT1200 OR SOCS1070
  • CoRequisites:

Level 4

Course Details

Field Placement III (Social Service Worker)
FPLT2250

Description:

Field Work III is a continuation of Field Work II. It provides the student with practical experience in a social service agency setting from January to April. Field Work II builds upon the skills acquired in Field Work II, allows the student to accept higher levels of responsibility and enables the student to fully integrate theory and practice.

  • Hours: 238
  • Credits: 8
  • Pre-Requisites: FPLT1210 OR SOCS1100
  • CoRequisites: SOCS2200

Violence/Abuse/Neglect
SOCS2015

Description:

This course provides a comprehensive examination of the presence and effects of violence in our society by introducing the student to the scope and complexity of abuse of children, intimate partners and the elderly. Through a process of assessment of offenders and victims, the role of the legal system, and an examination of intervention strategies students will acquire an appreciation of concepts required to enhance the quality of life of others and advocate for appropriate access to resources to assist individuals, families, groups and communities.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: SOCS2080
  • CoRequisites:

Group Work: Practical Applications
SOCS2040

Description:

This course will provide students with the opportunity to examine group work applications in a variety of settings in the social services field. Students will develop leadership skills through planning, member assessment, facilitating and evaluating a group. Emphasis will be placed on an analysis of the student's ability to determine goals, develop and implement a program structure, use relevant interventions and formally measure the effectiveness of the program.

  • Hours: 42
  • Credits: 3
  • Pre-Requisites: SOCS2060
  • CoRequisites:

Simulation in Practice II
SOCS2175

Description:

Building on knowledge and skills from Simulation in Professional Practice 1, this course will advance student competencies in assessing, interviewing and formulating a treatment plan using a trauma informed approach. Building on evidence based knowledge of the impact of early life trauma as well as the presence of resilience, students will formulate an appropriate point of entry for successful entry into a family system. As a member of multi-disciplinary team each student will play a vital role in in the execution of a progressive simulation experience with a family.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: SOCS2160 OR SOCS2165
  • CoRequisites:

Intervention in Family Practice
SOCS2180

Description:

This course examines the complexities of supporting families through multiple lenses and from various models of intervention . With a view to building on families’ strengths, students will explore, develop and critique interviewing and assessment skills that lead to the development of a plan to facilitate change. In addition, through workshops and presentations, students will research, analyze and present information about family issues, appropriate interventions, and community referrals.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: SOCS2080
  • CoRequisites:

Sustainability for the Not-For-Profit Sector
SOCS2190

Description:

This course examines the complexities of a sustainable not-for-profit sector through social, legal, economic and values-based perspectives of communities. Students will research, analyze and produce a professional document that supports sustainability. In addition, they will demonstrate professional communication skills for advocating for a sustainable not-for-profit sector.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: SOCS2110
  • CoRequisites:

Field Seminar: Consolidation of Professional Practice
SOCS2200

Description:

Building on their field placement experiences, students will continue to strengthen the integration of theory into practice as emerging Social Service Workers. Through seminar class and reflective group discussion experiences, students will develop strategies and plans that lead to the promotion of self-development, improved professional performance and enhanced work relationships.

  • Hours: 28
  • Credits: 2
  • Pre-Requisites: SOCS2055
  • CoRequisites: FPLT2250 OR SOCS2130

Electives: General Education
Student must pass 1 Course(s), selected in the Student Portal from available course options

Program outcomes

  1. Develop respectful and collaborative professional and interpersonal relationships that adhere to professional, legal, and ethical standards aligned to social service work.
  2. Record information accurately and communicate effectively in written, digital, verbal and non-verbal ways, in adherence to privacy and freedom of information legislation, in accordance with professional and workplace standards.
  3. Integrate a practice framework within a service delivery continuum, addressing the needs of individuals, families and communities at micro, mezzo, macro and global levels, and work with them in achieving their goals.
  4. Plan and implement accessible and responsive programs and services, recognizing the diverse needs and experiences of individuals, groups, families and communities, and meeting these needs.
  5. Examine current social policy, relevant legislation, and political, social, historical, and/or economic systems and their impacts for individuals and communities when delivering services to the user/client.
  6. Develop strategies and approaches that support individual clients, groups, families and communities in building the capacity for self-advocacy, while affirming their dignity and self-worth.
  7. Work from an anti-oppressive, strengths-based practice, recognizing the capacity for resilience and growth of individuals and communities when responding to the diverse needs of marginalized or vulnerable populations to act as allies and advocates.
  8. Develop strategies and approaches to implement and maintain holistic self-care as a member of a human service profession.
  9. Work with individuals, groups, families and their communities to ensure that service provider strategies promote social and economic justice, and challenge patterns of oppression, discrimination and harassment, and sexual violence with clients, coworkers and communities.
  10. Develop the capacity to work with the indigenous individual, families, groups and communities while respecting their inherent rights to self-determine, and to identify and address systemic barriers that produce ill-effects, developing appropriate responses using approaches such as trauma informed care practice.