Protection, Security and Investigation
2022/23 | Conestoga College
Program Code: 0002
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
COVID-19 and Academic Program Delivery
In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. Please consult the COVID-19 Information page for the most up-to-date information on college protocols.
Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.
Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.
This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website applies to all students, regardless of program.
To the School
of Community Services
The pursuit of post-secondary education is an important decision, and we are honoured that you have chosen a program at Conestoga in the School of Community Services.
Here at Conestoga, you will learn from program teams who are dedicated to your success. These teams have extensive community services, academic and research experience. They will work with you as you develop the practical knowledge and theoretical skills required to launch your future career.
As part of your learning experience, we are proud to provide you with state-of-the-art learning facilities that include college-operated child and youth development centres, an on-campus EMS station and a high fidelity live fire training site. Through these facilities, you will have multiple opportunities to engage in active learning experiences that will build your skills and develop the critical thinking required to solve problems and help shape your successful future.
I invite you to plan for success from day one - know what is expected of you and what resources are available for you. Today marks the first day of becoming the professional you aspire to be.
I wish you all the best,Goranka Vukelich, PhD
Executive Dean, School of Community Services
Steps to Your Success
1. Use MyConestoga to Connect To:
- Your Conestoga Email: Your official vehicle for all college communication.
- eConestoga: Your resource for all course-based information.
- Student Portal: Where you will find your final grade information, college tuition invoices, class schedules and absence reporting.
- Practicum Health Requirements: Keep track of your requirements on an ongoing basis; check that they are complete to allow you to go on your practicum (if applicable).
2. Know Your Academic Schedule And Plan Around It
- Course Schedule: This is a timetable of all your classes for each semester.
- The Academic Year Critical Dates: Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the college website. Plan around these dates to ensure you are here when you need to be--including the potential need to be present for the two weeks after the semester ends if you might need to complete supplemental work to allow you to continue to the next semester.
3. Be the Professional You Wish To Become
Civility, respect and professional behaviours will be key in the quality of your learning experience—and a future employer's first and lasting impression. Pay special attention to the following:
Professional Dress & Conduct: See Professional Conduct section for professionalism expectations for your program. The college's Student Guide sets out expectations of student conduct for our community at Conestoga
- Pre-practicum Health Requirements: Pay attention to the deadlines listed on your documents.
- Social Media: Use responsibly. See Standards of Conduct section of the Handbook.
4. Attend To Enhance Success
Attendance for class, labs and field placement supports student learning and your experience as a future professional.
- Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See attendance for evaluation section in the handbook.
5. Take Responsibility for Your Academic Status
Make yourself familiar with what is expected of you, and if you have questions, ask.
- Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Refer to the Credit Transfer & PLAR website.
Academic Policies & Procedures: May be found under Policies and Procedures. Please read and understand the Rights and Responsibilities website.
It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.
Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses.
Letter to Students
Welcome. Congratulations on being accepted into Protection, Security and Investigation program and for taking your first step toward entering the criminal justice system.
You will note that this program is designed to give you a good overall base for a variety of private-sector law enforcement careers. To do this, in the first year, you will be exposed to courses that give you a foundational understanding of private security. In the second year, you will be given the opportunity to concentrate your studies in Protection, Security and Investigation through experiential and scenario based learning. This program has been designed to add even greater value to your preparation for careers in the rapidly changing fields of public safety, security and investigations.
This handbook has been prepared to give you information about the academic standards, guidelines and processes that are specific to the program. Answers to questions that are more general in nature can be found in the Conestoga College Student Guide. Please use this handbook as your guide throughout the program, but if you have any additional questions or should you experience any difficulties during your studies, please talk to your Faculty, your Coordinator or come to my office to seek direction.
Welcome and we hope you have an enjoyable and successful two years.
Sincerely,Marv Mustin, Chair, Community Safety
Program Description PSI
The Protection/Security and Investigation (PSI) diploma program offers a two-year integrated learning experience to help you develop the knowledge, skills, attitudes and values of a preferred candidate in your chosen field. Through a combination of theory and dynamic simulation, you will be exposed to a range of strategies and investigation tactics that will include physical surveillance and technology-enhanced practices.
The Protection/Security and Investigation program is designed to prepare graduates for employment in private investigations, security services and a variety of other private law enforcement careers.
The PSI diploma is an entry-level program that provides both academic study and applied study to prepare students for careers in the private security industry as well as other aspects of the criminal justice system. Throughout their programs, students are expected to apply themselves to academic achievement and conduct themselves in a professional manner.
This document has been prepared with input from the program faculty and the Program Advisory Committee to assist students in achieving academic success and developing professional behavior.
The fundamental responsibility of a student is to gain the necessary knowledge and skills to be competent in Security/Investigations upon graduation. It is imperative that your behaviors and attitudes reflect the professional, ethical standards that are embraced by your chosen profession.
We believe that a values system incorporating high moral and ethical integrity is of vital importance, and regard the absence of such values as critical and dangerous to practice. We believe integrity to be a quality that includes sound moral principles, sincerity, honesty, and self-respect. You have an opportunity to develop and model these values by showing good judgment every day.
Program Summary Map
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.
Credit Transfer, Pathways & PLAR
Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: firstname.lastname@example.org.
The Credit Transfer Policy and Procedure are available on the college website.
If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.
Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.
Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.
For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.
Graduates find employment in the following areas: private investigation and security; insurance investigations; bylaw enforcement, government; industrial and retail security; Canadian Border Services; Revenue Canada; corrections; process serving.
On average, 83% of graduates from the last several years (2014 to 2016) found employment within six months of graduation.
For more details on related occupations, job market information and career opportunities, see the Government of Canada website: http://www.workingincanada.gc.ca
Your Program Team
Your program team includes faculty, staff and administrators who are committed to your success. If you have questions about your progress in the program, course work or field placement, please take the time to connect with them.
Communication and Contact Information
Faculty offices are located in the main building (3B area, via stairwell 5) and students are welcome to see individual Faculty to discuss course work, assignments, or any other issues. During the first several days at the start of the semester, Faculty will explain how you may contact them outside of class time. Individual Faculty timetables may be posted. As Faculty have diverse teaching schedules, it is best to make an appointment to ensure they are available. Faculty members will endeavour to reply to email messages within two business days.
Telephones for internal use are located outside the entry to Faculty workspaces. Beside this phone will be a Faculty directory with extension numbers only. If you have an appointment with a Faculty member, please call to confirm that you have arrived. Please do not enter until you have confirmation that the Faculty member is available to meet with you. If you do not have an appointment, please call the person you wish to meet with to confirm that they are present and can see you. If you do not reach them, please leave a message. In an interest of respecting the work environment for everyone in this area, please do not wander into Faculty workspaces looking for them.
Don Willis, Coordinator
Protection, Security and Investigation
Craig Stephenson, Coordinator
Emergency and other messages to Faculty can be forwarded through the Program Assistant. Students may also make general inquiries about the program and procedures to the PA.
Marv Mustin, Chair
Goranka Vukelich, Executive Dean
Contacting Faculty and Staff
Your course specific Faculty member is your first contact. When contacting Faculty and staff outside of class time it is advisable to use email. Your message should include the following information:
- Appropriate greeting
- First and last name
- Student number
- Course and level
- Brief description of reason for contact
- Students shall not enter faculty offices unless invited to do so by the faculty member
All students are supplied with a College email address. Please use this method or the eConestoga email method when communicating with College Faculty, as non-College email addresses (e.g. Hotmail) are problematic. Students are expected to check their College email daily as most official communication will be via this method.
Program Advisory Committees (PACs)
Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.
All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.
At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.
Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This Student Experience Survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process has two components: the Early Course Check-in and Full-SAT. The Early Course Check-in is 5 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.
Class Cancellations Due to Faculty Absence
All class cancellations due to Faculty absences will be posted in the Student Portal. These notices in the Student Portal will be the only general notifications of class cancellations due to Faculty absences.
Although the formal notification comes through the portal, faculty may also elect to post an absences on eConestoga.
Personal Notifications of Class Cancellations
Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to Faculty absences. To receive such personal notifications students must subscribe to this special service.
- Log in to the Student Portal
- Select Notifications under the Profile tab
- Select the method by which you would like to be notified
- Click Update
change the email address to which these notifications will be sent, select My
Addresses under the Profile Tab, and change the default email address.
Standards of Conduct and Professional Practice
Program Standards for Professional Practice
There are three areas of conduct that students are expected to adhere to. They are outlined as follows: Professional Conduct, Academic Conduct, and Social/Behavioural Conduct.
Students are required to adhere with respect to Academic Policies and Procedures as detailed in Standards of Conduct in Conestoga College's Student Guide for the current academic year as well as the Standards of Conduct specifically identified in this document.
In the event of a conflict between the Program Handbook & the College Student Guide, the Student Guide will take precedence.
Throughout their program of studies, students are expected to conduct themselves in a professional manner and apply themselves to academic achievement.
- Students are required to uphold and promote the ethical standards of the program and the profession.
- Students are responsible to protect the integrity of the Protection, Security and Investigation program and the college community by identifying students who are dishonest and/or violate the standards.
- Students are expected to seek clarification from Faculty or administration when unsure of any of these standards.
As a student of Conestoga College you are a member of the College community and as such you have received a Conestoga Student Guide that includes Student Rights and Student Responsibilities. It is essential that you review this section and familiarize yourself with these responsibilities. It is expected that your conduct as a student will be reflective of the responsibilities listed. If you have any questions regarding any of them, please contact your Program Coordinator.
The fundamental responsibility of a student is to gain the necessary knowledge and skills to be competent in the Protection, Security and Investigations sector upon graduation. As students, preparing to play a role in public safety, it is imperative that your behaviours and attitudes reflect the professional and ethical standards that are embraced by your chosen careers.
We believe that a value system incorporating high moral and ethical integrity is of vital importance, and regard the absence of such values as critical and dangerous to practice. We believe integrity to be a quality that includes sound moral principles, sincerity, honesty and self-respect.
Professional Appearance: Uniform Policy
The industry standard for security investigations typically involves wearing a uniform for part, or all, of one's career. While private investigators do not wear uniforms, as a rule, many investigators start in the field of private security and investigators also need to feel comfortable wearing uniforms to blend into certain occupational roles as part of their undercover work.
To assist you in preparing for a career in your chosen field, you are required to wear a uniform while in the PSI program. Wearing a uniform will help you:
- Become used to one of the requirements of your chosen career
- Cultivate a professional appearance and attitude
- Explore and discover whether a career in this field right for you
- Develop team cohesiveness, pride and profile
In other words, your program uniform is part of the process of becoming a professional which starts with your first day in the program. You are not expected to be that fully fledged professional on day one. However, you are expected to strive for professionalism throughout your time in the program. This will help you be competitive in today's labour market, and to present as a preferred graduate for prospective employers.
The uniform is an element of your program design and your participation in, and development within, your program. It shall be worn as directed and approved by the program. When worn, it should be worn correctly both in, and outside, of classes.
Some classes or courses may be exempted from the uniform requirement on a regular basis, with approval of the program; if so, this will be communicated to students as appropriate by the program. For example, in fitness classes, appropriate fitness clothing is to be worn during training and physical assessment/testing sessions. Students are encouraged, but not required, to wear their uniforms in their General Education and Communications courses.
Individual course faculty/instructors (full-time or part-time) have the discretion to permit you to attend class/events out of uniform for specific reasons as discussed and approved at the Program level by the Program Team and/or the Department Chair (e.g., fundraising events, documented accommodations).
The approved uniform consists of:
Plain dark black business style casual pants (black jeans, jogging pants or leggings are not permitted);
Any* plain black shoes;
Any* plain black socks;
Any* plain black leather belt; with an
Approved uniform top:
Duty polo shirt displaying the Conestoga College 'Protection, Security and Investigation' logo on the chest, which may only be purchased from the distributor (Conestoga College Bookstore).
3/4 zip black fleece pullover/jacket with the program logo (available at the Conestoga College Bookstore)
Official black Conestoga program hoodie (available at the Conestoga College Bookstore)
*The black pants, shoes, socks, and belt may be purchased from any vendor the student chooses
Hats, sunglasses, and ear buds recreational listening are not to be worn while in class. Sunglasses are not to be worn in class nor placed on top of the head during class. This is consistent with the professional standards of the industry.
Professional appearance is an important part of the day-to-day work world for which students are preparing. The uniform must be kept neat and clean in appearance.
When students are in uniform they must act in a manner that will not bring the character of the Program or Conestoga College into disrepute.
Failure to abide by the uniform procedure may result in the application of progressive disciplinary measures, including academic probation, as the uniform is part of the program design.
Students who do not wear the uniform where it is required (e.g., specified classes, evaluations, or other program activities) may find that they will not be permitted to enter class or to participate in the designated activity.
This policy is not subject to appeal.
Appropriate safety or accommodations measures, as determined by the program/college/standard practices, supersede this policy.
What is Academic Integrity?
Having academic integrity means acting fairly and honestly when engaging in academic activities.
By having and applying an Academic Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.
Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:
Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.
Safe practice is a hallmark of professional practice. It is an expectation of everyone who is or wants to be a professional.
There are a number of policies and procedures associated with practical training in your program that has been developed to ensure your safety and the safety (physical and emotional) of those around you. These will be reviewed with you during your program.
following basic procedures are outlined for your attention and follow-through:
- Your personal safety begins with the use of professional attire and foot wear and with your attention to the health and safety expectations that may be identified throughout the college.
- Help us have a safe and pleasant environment by wiping up spills, by ensuring laptop cords do not snake across walking areas, and by reporting equipment or facility problems when you see them.
- Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to certain programs; failure to follow these may result in your inability to participate in a lab, class or experiential learning activity.
- Safe work practices are to be followed during all training; follow the direction of your instructors. If you have a field placement, your Instructor/Responsible Faculty/Preceptor will ensure that you are aware of safe practices and safety precautions and procedures. This includes problem-solving by the Responsible Faculty and Program Coordinator with the college's Occupational Health & Safety Department as required. For example, should outside temperatures during the summer become unusually hot, very high temperatures may occur in some workplaces; this could require that specific steps be taken to ensure a safe working environment.
- All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge immediately. This is an opportunity to problem-solve how to avoid these areas of concern for the future.
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Convocation Procedure
- Co-operative Education Policy
- Discontinuance Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
- Readmission Procedure
- Religious Holiday Policy & Procedure
- Student Expectations for Online Engagement
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Rights and Responsibilities Policy & Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.
The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills.
Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.
Professional Conduct - Use of Social Media and Cell Phones
To support a quality and respectful learning environment both in the classroom and in field placement, the use of cell phones and laptop computers for social networking should only occur during break times, before/after class, outside of children's play areas (indoors/outdoors) and during formal break time in field placement.
As a student and future professional, it is essential to maintain professional boundaries in all communication, including Social Media.
Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts.
- Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood.
- Assume that information you post or send can be accessed or altered by anyone.
- Consider whether any posting may reflect poorly on you, your school, or your profession.
- Avoid online criticism of other students, colleagues, professors or field placements.
- Avoid impulsive, inappropriate or heated comments.
- Pictures should not be taken, posted to social media sites or shared without the express permission of all individuals involved.
- Remember that online sites you visit are not anonymous.
- Make sure your on-line name and email reflect professionalism.
- Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others.
- Do not take or post any pictures while on placement or involved in lab activities
- Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web pages when you are a current student, nor will they accept any invitations to your personal sites
Attendance and Student Success Strategies
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day or days because of religious beliefs will be given the opportunity to make up the work that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the Faculty member that they will be seeking accommodation to observe a recognized religious holiday and make a request in writing within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Chair.
Test and Evaluation Procedures
General Guidelines for Quality of Written Work
In the PSI program, there are continuous requirements for written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.). It is expected that all students will meet the required standard of English. Students may attend or be referred to the Learning Commons to help them improve the quality of their written work.
General Guidelines for Submitting Written Work
For specific course requirements, refer to the Course Outlines and Evaluation. If you are still not clear about course requirements, discuss with the individual Faculty. Students are required to use spell-check and grammar-check to assist with the editing of written work. The Learning Centre will be an invaluable resource to students who require assistance in organizing and writing an assignment with correct spelling and grammar.
Unless otherwise indicated by Professors, generally, assignments should be:
- Word processed;
- Double spaced and 1 sided;
- Submitted using a font size of 12, if word-processed and proper margins;
- Written in a grammatically correct manner (use spell and grammar check);
- Handed in at the beginning of class on the designated due date in class, unless otherwise indicated by professor;
- Handed in using the
APA format (see below) if references are required;
- Handed in securely fastened with a cover page indicating the course name, Faculty's name, student's name, section, and date submitted.
NOTE: Faculty does not assume responsibility for assignments not given directly to them in hard copy at the beginning of the relevant course and/or electronically via DropBox, where required. Students should avoid handing in assignments outside the regularly scheduled class time and should make every effort to hand assignments to the professor in person.
Steps to Follow to Submit Assignments Outside of Class Time
While assignments should be submitted in class on the day they are due, if circumstances require that they be submitted outside a scheduled class, the student will be required to drop off their assignment into the drop box located outside of the Faculty offices on 3B. We cannot assure that Faculty or administrative support staff will be present to receive assignments. Please make sure that if you are dropping an assignment off outside of class that you have indicated to your Faculty, via email, that you have dropped it off. In your email, you should indicate the date and time you dropped off your assignment. You should also provide an electronic copy of your assignment to the Faculty as per Faculty instructions. All assignments must be clearly labeled with your student number and Faculty name to ensure delivery/marking.
Students must meet the deadlines for all course assignments. Penalties may be assessed for a late submission. Students should refer to individual course outlines for the specific requirements of each course.
Tests are to be written at the times scheduled by the Professor/instructor, the program, and the College. Unauthorized absence from a test will result in a grade of zero for that test. Authorized absence from a test must be arranged with the Professor/instructor prior to the scheduled test date, and the rescheduling of such tests is at the discretion of the Professor/instructor. Students who arrive late for a test may be refused admittance to the test room.
Test results will be posted on the student portal or otherwise communicated as soon as possible after a test. Tests will not normally be returned to students, but students may arrange with their Professor/instructors to see and discuss their test results. Students should consult with their Professor/instructors for details of the review process. Such reviews should be conducted within two weeks of the posting of test results.
It is the students' responsibility to check their mark on any test or assignment and raise any issues within two weeks of the posting.
The following resources are required in test situations: student ID cards, pencils, pens, and erasers. A Faculty member may authorize specific resources for a test. All other resources are considered unauthorized and must be stored in student lockers or an area of the test room designated by the Professor/instructor.
Ethical Conduct during Evaluations
In test situations, students must do their own work with integrity. The use of unauthorized resources, unauthorized collaboration, and copying are serious offences.
See Conestoga College Student Guide for violations of Academic Offences Procedure.
Data Link Tests
Data Link is a form that is filled out for multiple choice/true and false type tests questions. A sample Data Link sheet has been attached. If the Datalink forms are not filled out properly, you risk losing marks and delay receiving your results by the week.
Instructions on How to Complete the Form:
- Use only a pencil.
- Make dark marks so the machine can read your answers.
- On the front of the form fill out the name and course name, shade in student number and test number (if applicable).
- On the back of the form ONLY shade in your last and first name.
- Use a quality white eraser when erasing mistakes or shade in your answers once you're sure of the response you wish to indicate.
If you have no grade posted for a given test, go see the faculty member in charge of that course to find out why it wasn't posted. Do not wait until the end of the semester to check why you're missing grades. If you wait more than 1 week to check your missing grade, a mark of ZERO will be posted.
Students must attain a minimum 55% passing grade in PSI. The College uses numeric, alpha and grade point average (GPA). An incomplete is submitted as an "I". Incompletes change to failures if the terms of the incomplete are not met within the stipulated time.
It is expected that students will submit all assignments on time, on the date they are due, as per instructions of the course faculty.
Assignments that are received past the due date will be subject to the following deductions:
- 1 to 3 days late - 10%
- 4 to 6 days late - 20%
- 7 to 10 days late - 30%
- 11 to 15 days late - 40%
- 16 to 20 days late - 50%
- They discuss their circumstance with the course faculty at least 3 business days prior to the due date
- They negotiate a new due date that is mutually agreed upon
Marks may be assigned within a course for professionalism. Students should refer to individual course outlines for the specific requirements of each course.
Professionalism includes but is not limited to the following:
All students are expected to demonstrate professional/adult behaviour inside and outside of the classroom in the following ways: engagement with the course, attendance, punctuality, appropriate classroom decorum, commitment, and respect (see appendix A for example of professionalism rubric).
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating circumstances involving the College, the program, or the Faculty may require changes to the course schedule. If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. Students who make personal commitments that conflict with meeting test and assignment deadlines do so at their own risk. There will be no special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are required to discuss the situation with Faculty at the beginning of the semester.
Academic accommodations are provided to students with documented disabilities through the Accessibility Services Office.
Academic Progress Through the Program
Each program has very clear guidelines about how students successfully progress through their course of study. These guidelines are found in this program handbook. They include information about what may happen should you fail courses or field placement, how you could recover these courses, and what your options may be if recovery is not possible. We encourage you to review these guidelines in order to understand them. If you have any questions about them, please connect with a member of your program team. Remember, we are all here to help.
In order to resolve any concerns which may arise during a course, field placement or relating to the program overall, students are encouraged to resolve issues or concerns informally at the program level prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under the "Academic Dispute Resolution and Appeal Procedure."
Academic Standing and Promotion
The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. The Conestoga Student Guide is available on the College website and by visiting the "Student Guide" tab in your Student Portal.
Promotions Standards are minimally accepted academic performance and standards of conduct expectations that must be met as the student progresses through the program.
These standards set the basis for the evaluation of student performance and provide the program with an ongoing decision-making process for assessing whether the student has met the expected academic performance and standards of social conduct and is permitted to advance to the next academic level of the program.
The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. Each student is provided with this annual publication early in the semester each academic year.
In addition to the Academic Regulations found in the Conestoga Student Guide, the following standards (performance expectations) must be achieved for advancement in the program.
Promotion Standard #1
The student must have successfully completed all first year courses (including general education courses) in order to be promoted into regular (i.e., not special timetable or probationary) status of the second year of the Protection, Security and Investigation.
Promotion Standard #2
The student must demonstrate a minimum level of competency in meeting course and program requirements by achieving the minimum passing grade for each course.
Promotion Standard #3
A full-time student generally may proceed from semester one to semester two carrying any combination of failed and/or missed (Did Not Attend) courses no greater than or equal to 70% of the total program (non-elective) core courses in that level.
A full-time student generally may proceed from semester three to semester four carrying any combination of failed and/or missed (Did Not Attend) courses no greater than or equal to 70% of the total program (non-elective) core courses in that level.
Special timetabling MAY be considered where no more than two courses have been failed going from level 2 to level 3. The College however cannot guarantee your level 3 / 4 timetable will accommodate failed or misses courses.
Promotion Standard #4
Participation is a component of the course standards in all Health and Wellness courses, even with a doctor's certificate (refer to Fitness: Doctor's Certificate Policy). Please refer to specific course outlines for additional information.
Promotion Standard #5
Participation/professionalism may be taken into consideration in calculating student grades in a course, as well as in the promotional decisions. Students should refer to individual course outlines for the specific requirements of each course.
Promotion Standard #6
Student Responsibility violations in conjunction with academic course failure(s) may result in failure to be promoted from one semester to the next per College policies and procedures.
You can add, change and drop courses from your portal depending on the dates and which program you are in:
- Log in to the Student Portal
- Click on the "My Courses" tab
- Scroll over the icons to the right of individual course listings. It is strongly recommended that students consult their Program Coordinator/Academic Advisor prior to dropping a course.
Special Timetables/Adding Dropped or Failed Courses
Please note that when students are not taking the program in the prescribed sequence, they will be on "special timetables". Prior to the beginning of the semester, students should attempt to add missed courses from a previous semester by logging in to the Student Portal and following the instructions to register for courses. If students are not able to add courses on their own (because of a timetable conflict or full course section) they must seek assistance from their Program Coordinator during the "Special Timetable Registration" initiated by the College. Dates, times and locations of Special Timetable Registration periods are posted in the student portal in advance of the beginning of each semester. Students must attend this meeting where they will receive further guidance regarding this academic status from their Program Coordinator.
Students who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
Students who have have failed two or more academic courses, and/or have required considerable testing/assignment variances may be recommended for Academic Probation. Academic probation allows students to be promoted to the next level with a special timetable or with academic conditions. Special timetables and academic conditions are designed as part of written learning contract that the student and Program Coordinator create together. The goal of these measures is to allow students to continue in the program accompanied by a supportive plan for success.
Students who have not successfully participated in the requirements of their academic probation, who have failed to meet the standards set out in the Conestoga Student Guide and/or the Program Handbook involving academic dishonesty, student responsibilities, or unacceptable behaviour, attitude or conduct. Students who have been discontinued from the program will not be considered for re-entry to the program for a minimum of one semester and/or until they have worked with the Program Coordinator to develop a written learning contract to support their academic and non-academic success.
Students may also be discontinued for the following reasons:
- For failure to meet academic program standards by failing 70% or more of their core (non-elective) program courses within an academic semester, or the equivalent within an academic year.
For violations such as, inappropriate conduct that jeopardizes the safety/capacity of other students to obtain an education.
- The Professor notifies the promotions committee of the reasons a student is suggested to be discontinued.
- The promotions committee reviews the reasons and recommends discontinuance.
- The Program Chair and/or coordinator meet with the student to explain the reason(s) for discontinuance and complete the Discontinuance Form. A copy of the form is forwarded to the Registrar.
- The registrar forwards the student a letter outlining the discontinuance and explains the steps involved in requesting an appeal.
Students not planning to return to the PSI Program the following semester are expected to complete a Withdrawal Form available from the program coordinators, the Registrar's Office, or on the College website.
Prior to transferring to another program, it is recommended that the student meet with the program coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a program application form to the Registrar's Office. If considering transferring to a program outside the school in which they are currently enrolled in, students may want to discuss options with a career advisor. When a student moves from one Conestoga program to another and where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.
Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide. It is recommended that students begin this appeal process by first meeting with the faculty and/or program coordinator and/or program chair.
Clearance of Academic Deficiency/Supplemental Opportunities
Students who have failed a course and who are eligible may receive an opportunity for a supplemental evaluation. Following the end of semester, eligible students will be invited for a supplemental opportunity. If a student does not respond to this invitation or is unavailable at the specified date and time, the student forfeits the supplemental opportunity for the course. For more information please visit the College Policies, Procedures, Practices and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency.
To be eligible for a supplemental opportunity, a student must meet the following criteria:
- A final course grade within 10% of the passing mark of the course and no lower than 50%.
- No academic offences in the course.
- Evidence of passing at least one evaluation in the course.
- Eligible student will be contacted by the program and will be provided details of the supplemental process.
- Student will receive a Supplemental Authorization and Terms Form (RO479) which they will bring to and pay an additional fee at the Registrar's office. Receipt of this payment will be brought to the supplemental process.
- Student completes supplemental work (test or assignment) in accordance with the times and dates communicated.
- Supplemental work is assessed, and the final grade is posted.
- If successful in completing the supplemental work for the course, the failing course grade will be upgraded to the minimal passing grade for the course.
Students in the PSI programs may complete a maximum of four (4) supplemental evaluations throughout the program. A maximum of two (2) supplemental evaluations in each of years 1 and 2 of the program. If successful in completing the supplemental work for the course, the failing course grade will be upgraded to the minimal passing grade of 55% for the course.
Readmission to a Program
Students are required to apply for readmission when they have been absent from their program for one semester or longer unless an Intention Form has been completed (returning students only), or when the student has withdrawn or been discontinued. Upon readmission, students are placed into the current program of study which determines graduation requirements. Students are subject to the college and program policies and procedures in place at the time of readmission.
Students applying for readmission to Level/Semester one must do so through Ontario Colleges. Students applying for readmission to a level beyond Level/Semester one must do so using a Conestoga College Program Application Form. Applicable fees will be charged.
The application for readmission will be reviewed based on the student's academic eligibility, program readmission requirements, and space availability. The student will be informed in writing of the decision
For additional information, refer to the Academic Administration page for more information on the readmission procedure.
If you have completed courses from a college or university that you think may be very similar in content to courses in the PSI program you may be eligible for a course exemption. Please note that to receive an exemption, courses must have been completed within the past 7 years and with a mark of at least 60%. If you would like to proceed with a request for exemptions, please contact your Program Coordinator for guidance. Please note that exemptions will not be processed until a student is registered in the Program. The exemption process will take some time (2-3 weeks), and students should attend all scheduled courses until they receive the exemption as they will be responsible for all material covered in class should the exemption be denied.
Should you be unsuccessful in achieving a passing grade, your course may be available through Continuing Education or on-line through Ontario Learns. Faculty approval must be obtained prior to re-taking the course to ensure equivalency.
The College requires that appropriate forms be completed and that an administrative fee be paid at the Registrar's Office. It is the student's responsibility to ensure that such forms are completed and fees paid. For example, you must pay a fee for a supplemental assignment prior to writing the supplemental.
Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the Registrar's Office. Students who are discontinued or have withdrawn and then return to the College will be placed in the current program design and must meet all requirements to graduate.
General Education ElectivesStudents are required to complete General Education elective courses as part of their program requirements. General Education elective course requirements are listed at the bottom of the progress report, which is found on the Student Portal under My Courses. The progress report indicates the level/semester in which the course must be taken. Students are responsible for adding General Education electives into their schedule for the designated semester. Eligible courses are posted each semester by the School of Interdisciplinary Studies on the College's elective website. For more information and to view the current elective course offerings, visit https://www.conestogac.on.ca/electives/diploma. Questions regarding General Education electives can be directed to the School of Interdisciplinary Studies: email@example.com
Work-Integrated Learning Experiences
Student Consent Forms
Students are required to complete program specific consent forms. To access the forms, students need to visit the WIL Document Services Community in myConestoga and click on the Consent Forms tab.
Volunteering and Field Trips
Learning outside the classroom can be an important part of your development. Volunteer work experience is highly valued by employers who expect prospective employees to have had such experience in the community.
While the program sincerely appreciates students' volunteer efforts, we also recognize the fact that a student's academic studies are the first priority. Therefore, students participating in any program sanctioned or other volunteer committees should maintain a passing grade in all courses and remember that while volunteering their conduct may reflect on the college and, therefore, they must maintain a professional decorum.
Volunteer agencies and field trip destinations may require a criminal records check (for example, a clear criminal record check is typically required for a visit to a correctional facility). This is currently handled through Placement Health Requirements (see below).
Pre-WIL Health Requirements
Mandatory work-integrated learning (WIL) health and safety requirements must be completed by students prior to student WIL experiences. Successful WIL completion is required for students to progress to program completion. To qualify for WIL experiences, students must present the following at the start of the program in accordance with pre-admission information provided by the College:
- An annual Police Check for Vulnerable Sector Screening (VSS). Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in off-campus activities which may jeopardize opportunities associated with learning in the program. Acceptance in off-campus activities is at the discretion of the host organization; some agencies, for example, may request students to provide a VSS completed within six months of the start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program and career suitability.
The PSI program does not include formal work-integrated learning (WIL) experiences. However, some program courses may require that students arrange for and complete a specified number of independent volunteer service hours during the year. WSIB coverage is available for these course-related independent volunteer placements, just as it is for regular program practicum courses.
To activate coverage, you must electronically sign a Declaration of Understanding of WSIB Coverage related to Unpaid Placements indicating you understand that WSIB coverage will be provided through the Ministry of Colleges and Universities (MCU) development while you are involved with independent volunteer service hours on a training-related placement. This Declaration, and additional information will be provided to students at Orientation. This Declaration will be placed in your student file. It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage is signed electronically and returned prior to beginning your field experience. Please note that volunteer placements do not require a standard affiliation agreement between the college and the volunteer host organization. Organizations hosting independent student volunteer placements only need to sign and send back a WSIB authorization form, which the student must return to the program assistant, prior to the commencement of the volunteering placement.
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Student Financial Services on Conestoga's website.
The following awards* are available to the students of Protection, Security and Investigation Program. Students who have questions about any of these awards should speak with their Program Coordinator. Please watch your college email for information from the Financial Aid office concerning application deadlines, processes and eligibility. You may obtain information about other school-wide awards and scholarships from Financial Aid. You can find the General Awards Application through the Financial Aid page on the website.
* Note: All awards are subject to change but are correct at the time of printing.
|Award||Award Value||Year or Level||# per year||Criteria||Location|
|Team Investigations Award||Certificate||Graduating||1||Team performance in an investigation scenario||Program awards ceremony|
|Academic Achievement Award||Certificate||Graduating||1||Highest academic achievement||Program awards ceremony|
|Law Studies Award||Certificate||Graduating||1||A student who combines Academic Excellence with demonstrated peer mentoring skills, law research, and group work||Program awards ceremony|
|Leadership Award||Certificate||Graduating||1||70% average, Leadership skills in class and community||Program awards ceremony|
|Xpera Investigations Award||Certificate||Graduating||1||A student who combines academic excellence with demonstrative excellence investigative skills||Program awards ceremony|
You are signing up for two potentially incredible years. You will come across faculty with experience, knowledge and skill who are here to introduce you to the careers in private security, and to post-secondary learning. You will share classes with peers who are here to learn and to succeed, just like you. You will be engaged in a process of study and academic achievement, which will give you an exceptionally solid foundation for your careers or future studies. You will learn about the fit between yourself and your career aspirations and what areas you will need to improve upon as you enter these fields of work.
The professors in this program have high expectations of you. They work hard and expect the same from you and demand the best from you and push you to the best of your ability and beyond. They support your growth and they challenge you. They celebrate your achievements and want you to be successful.
Your success this year depends on you. The program, the professors, the various college services, and student organizations are here for you. Make use of them to make your college experience worthwhile.
Your willingness to be challenged, your willingness to learn and your willingness to work hard will be your greatest strengths towards success in the program. We have faith in you, now, it is time for you to demonstrate those abilities and work to your potential.
Academic Delivery Plan and College Hours
Academic Delivery Plan Fall 2022
In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2022 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities.
Back on campus
We look forward to continuing to welcome students back in person and on campus for the fall term. There are three ways in which programs will be delivered:
Hybrid: You will be required to attend in-person classes at your assigned campus. Most class hours will be delivered in person, with a few hours delivered remote/online.
On campus: You will be required to attend in-person classes at your assigned campus. All class hours will be delivered in person.
Remote: Remote programs will be delivered fully online. There will be no in-person classes.
Details regarding classes and delivery formats will be provided in your program schedule (timetable).
Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *
Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.
Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.
Attendance at Evaluations
Working Together to Plan Your Success
Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend. If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.
Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.
In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:
- To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
- To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
- To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
- To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
- To facilitate alternative evaluation arrangements as described below.
- To be informed about all course obligations and due dates.
- To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
- If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.
Valid Absence from Scheduled Evaluations Less than 20%
Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.
Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.
Valid Absence from Scheduled Evaluations 20% or More
Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.
Alternative Evaluation Arrangements
- Faculty members will determine alternative evaluation arrangements as appropriate. During the pandemic, on-campus Test Centres will be closed.
- Students will complete any necessary forms.
- Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.
Program Handbook Revision Log
| Last Revised||By Whom|
|June 15th, 2015||Jillian Grant|
|June 30, 2016||Janos Botschner|
|July 4, 2016||Dom Parisi|
|June 20, 2017||Dom Parisi|
|July 5, 2018||Jaymie Wilson-Neil|
July 9, 2019||
August 19, 2020||
|June 30, 2021||Liz Oliveira|
|June 16, 2022||Jess Balzer|
Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student.
To consult with an Accessibility Advisor about accommodations please make an appointment by emailing firstname.lastname@example.org or calling 519-748-5220 ext. 3232.
Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.