Process Operator - Food Manufacturing (Apprenticeship)
2021/22 | Conestoga College
Program Code: 0724
Engineering & Technology
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
COVID-19 and 2021-22 Program Delivery
In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. Please consult the COVID-19 Information page for the most up-to-date information on college protocols.
Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.
Program technology requirements are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.
Message from the Executive Dean
Welcome to the School of Trades & Apprenticeship and thank you for choosing Conestoga for your post-secondary education in skilled trades.
Conestoga offers a comprehensive array of programs in the Construction, Motive Power, Industrial and Service sectors to suit your interests and career aspirations. Our established partnerships with many successful local, national and international companies, result in program enhancements and significant career opportunities for our students.
Operating from campuses in Kitchener, Waterloo, Cambridge, Guelph and Brantford, as well as a training facility in Ingersoll, we deliver current and relevant skills-based education and training allowing our students and graduates access to successful careers in the skilled trades.
I encourage you to take full advantage of the learning opportunities and resources available.
Tony Thoma, MBA, PEng
Message from the Dean
Welcome to Conestoga College and the School of Trades and Apprenticeship. I am happy that you are pursuing an education in the skilled trades. It can lead to a very rewarding career with endless possibilities.
We want to ensure that your time at Conestoga provides you with the training you need to be successful. Please ensure that you make yourself aware of the many supports that are available for you at the college, and if you have questions, please don't hesitate to ask.
I wish you success in your academic year.
Dean, Trades and Apprenticeship
Program Academic Team
Program Administration & Faculty
Tony Thoma, MBA, P.Eng. | A2205-4
519-748-5220 ext. 3212 | firstname.lastname@example.org
Administrative Assistant to Executive Dean
Rebecca Dougherty | A2205
519-748-5220 ext. 4573 | email@example.com
Jennifer Larsen | A2205
519-748-5220 ext. 4606 | firstname.lastname@example.org
519-885-0300 ext. 5231 | email@example.com
Administrative Assistant to the Chair
519-885-0300 ext. 5231 | firstname.lastname@example.org
Other faculty will work with you for the duration of this program. These include faculty from other Schools for the breadth and or / general education courses, as well as faculty with particular expertise in specific areas of program focus.
Contact information for these faculty members will be provided on the first day of related courses.
College Support Services
Kerry Porter | Welcome Centre - Office of the Registrar
519-748-5220 ext. 3244 | email@example.com
Apprentice Liaison Team
519-748-5220 ext. 2154 | firstname.lastname@example.org
IT Service Desk | Doon 1E12
519-748-5220 ext. 3444 | email@example.com
Ministry of Labour, Training and Skills Development (MLTSD)
Apprenticeship | 4275 King St. E., Suite 200, Kitchener, ON N2P 2E9
800-387-5656 | Kitchener.firstname.lastname@example.org
800-206-7218 | www.servicecanada.gc.ca
Ontario College of Trades (OCOT)
Member Services | 655 Bay St., Suite 600, Toronto, ON M5G 2K4
855-299-0028 | email@example.com
For additional financial and other supports for apprentices and employers, students should visit Conestoga College's Website (http://www.conestoga.on.ca/trades)
The Process Operator - Food Manufacturing (Apprenticeship) program is designed to provide the student with the theoretical knowledge and practical skills needed to pursue a career in the food processing industry. The program is based on the MLTSD Schedule of Training and consists of 300 in-class hours (Level One - 87 hours, Level Two - 153 hours, Level Three - 60 hours). The following areas are covered in the program:
food safety and security
food manufacturing and the environment
electrical and instrumentation techniques
communication and computer skills
continuous quality improvement
Program Learning Outcomes
Program learning outcomes can be found on the Process Operator - Food Manufacturing program page of the college's website.
Program Curriculum Sequence
Apprentices are placed on a waitlist for schools based on their "Program Start Date" with the Ministry of Labour, Training and Skills Development (MLTSD). When it is the apprentice's turn to go to school, the MLTSD is responsible for mailing the "Offer of Classroom Training" to each apprentice approximately 90 days prior to the start date of the class. Conestoga College does not control when an apprentice is sent an "Offer of Classroom Training". In addition, the apprentice must be a member in good standing with the Ontario College of Trades (OCOT) throughout their apprenticeship in order to remain eligible to receive an "Offer of Classroom Training".
Apprentices are issued with an "Apprenticeship Training Standard" from the OCOT in which to track their competencies obtained on the job. Please note that faculty and staff at Conestoga College are not permitted to sign off any skills in the training standard.
Current Program Design
Apprentices can find their program design on the Student Portal by following the steps below:
- Log in to the Student Portal
- Click on 'My Courses tab
- Select 'View Progress Report' button
Courses are listed by the level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.
Program Information and Standards
Academic assistance is available to students through a variety of avenues. The program coordinator and faculty can advise students on specific program and course information such as adding/dropping courses, academic standing, etc. Students can also access the Student Success website for detailed information on the academic services they provide, including learning skills (study strategies, note taking, time management and exam preparation), tutoring, math and writing support.
Conestoga College is committed to providing a safe and accessible environment for students with disabilities. Accommodating disabilities at the College is a shared responsibility between students, faculty and administration. Students are responsible for providing relevant and up to date documentation of their disability to
Accessibility@Conestoga, when they first register. This documentation will allow the student to be considered for accommodations and access to available services.
Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op work terms if applicable. Students can visit their Student Portal to confirm they have met all program requirements including Conestoga 101 and General Education courses as required.
Students are expected to respond to their invitation to graduate through their Student Portal. Convocation ceremonies are held in the Winter, Spring and Fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the Registrar's Office. Students who have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate. Rules surrounding graduating with merit are outlined on the academic recognition section of Conestoga's website.
Refer to the
Student Guide for information on student services including Counselling, Student Financial Services and Student Engagement.
Students can also access professional and confidential counselling support through Good 2 Talk, a free, confidential 24/7 post-secondary student helpline. Call 1-866-925-5454 or text GOOD2TALKON to 686868. The How to Ask for Help at Conestoga guide is also available to students.
Follow the link for a listing of important academic dates for the current school year, including a list of holidays when classes are cancelled. Students should be aware that programs within the School of Trades and Apprenticeship do not necessarily follow all of the listed dates. Speak with the program coordinator regarding program-specific dates, including Student Success Week, if applicable.
Program start and end dates, holidays and deadlines for course add/drop and withdrawal are located on the college website. Course changes (add/dropping) may also be made through the Student Portal under the 'Services' tab. It is the student's responsibility to notify OSAP or other sponsors if choosing to drop courses.
Advanced standing is the admission of a student into a program in a semester beyond semester one of their program based on previous post-secondary learning and/or life and work experience.
Credits may be transferred for students who have proven that they have comparable or equivalent learning in a formal educational environment. Grades obtained and course learning outcomes will be the criteria for determining exemptions, which includes an assessment as to the currency of the content taken previously, as determined by the academic team. The notation of "G" is used for the grade.
Prior Learning Assessment and Recognition (PLAR) is the method to establish eligibility for a credit in a given course for students who have proven that they have comparable or equivalent learning through significant life and work experience.
The maximum credits allowed through credit transfers and credits obtained through PLAR is 75% of the program credits. Therefore, at least 25% of the program credits must be taken under the direct supervision of Conestoga College faculty. Please note that PLAR and credit transfers can result in a status change to 'part-time', which could impact OSAP and other services offered through the Financial Aid office. In addition, students will not receive any tuition refunds or reduced tuition costs. Visit the Credit Transfer Office and PLAR webpages for more information.
Note: When a student moves from one Conestoga College program to another and where course numbers are identical, automatic credit is given if program passing grades are met. The course grade from the original course will stand.
Academic Standing and Promotion Requirements – Program Standard
If for any reason a student is concerned about their academic progress, they should arrange to meet with a full-time faculty member or the Program Coordinator.
Students must achieve a minimum passing grade of 70 percent in each and every course. Failure or withdrawal from any course will result in the apprentice not being eligible for the next level.
Common Academic Decisions
At the end of each level, the program team reviews student's grades. Below are the most common academic decisions issued by the program team:
Eligible to Continue
Students that pass all reportable subjects (courses) are eligible to continue in the program.
Supplemental Assessment: Students who have failed one or more courses (reportable subjects) may request a supplemental assessment (a "make-up") if they meet criteria outlined by the Academic team and outlined in the Clearance of Academic Deficiency Policy and Procedure. It is the student's responsibility to check the grade postings. It is not the responsibility of the instructor to seek out the student and offer a supplemental. Supplemental assessments may be approved by the program team, if the course is supplemental-eligible and if the student meets the following academic criteria and criteria outlined within the Clearance of Academic Deficiency Policy and Procedure:
- The failed course (F grade) was within 10 percent (10 percentage points – 60 percent to 69 percent) of the required passing grade of 70 percent.
- Attended 80 percent or more of the classes in the course in question.
- No more than one other supplemental assessment over the duration of the level.
- Must have passed at least one formal evaluation in the course.
- No academic offence in the course.
The supplemental process must be completed within two weeks from the end of the level. To register for a supplemental, the student must meet with the applicable faculty and complete an Authorization for Supplemental form as well as submit the appropriate fee ($40.00) to the Registrar's Office. The student must provide proof of fee payment at the time of the supplemental exam. Failure in the supplemental will result in no change to the original course grade. Successful completion of the supplemental evaluation will result in the minimum passing grade of 70 percent being awarded. The final grade as a result of the supplemental will be automatic and is ineligible for appeal. The process is outlined in full detail within the Clearance of Academic Deficiency Policy and Procedure.
Discontinuance, Withdrawals and Probation
The MLTSD and Conestoga College mandates that all students must maintain 100 percent attendance in their in-school training. Students who are marked absent for three occurrences may be discontinued from the level. Students may also be discontinued from a level based on misconduct.
Retaking Failed Courses
If a student has failed one or more courses within a single level of their apprenticeship program, there may be an opportunity for that student to re-take just the failed courses and not the entire level. If a student would like to be considered for an individual course make-up, they must speak with their program coordinator. The program coordinator, in consultation with the program chair and MAESD, will determine whether the student can retake the failed course(s) or must retake the entire level. In both cases, the standard classroom fee for apprentices will apply.
Attendance - Program Standard
In the case of unforeseen circumstances that result in late arrival or early departure, whenever possible, students are expected to communicate this in advance with their faculty. Otherwise, students who arrive late for a scheduled class may be counted as absent after 20 minutes from the start of the class. Students who leave more than 20 minutes before the end of class may be counted as absent.
The School of Trades and Apprenticeship uses a 'flag' system to track unauthorized absences. As a result, attendance issues may be flagged during the program. Students run the risk of being ineligible for supplemental assessment opportunities due to poor attendance as well as possible discontinuance in the program.
This program standard applies to both on-line and in-person classes.
Information on the course add / drop process can be found on the website Students should consult the program coordinator prior to completing the Course Change Request Form located on the Student Portal under the Services tab.
Students who wish to transfer to another program with advanced standing, (e.g. into a related trades program), will need to complete paperwork in advance. Students are to speak with the program coordinator to determine if space exists and to obtain the relevant paperwork. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.
Program Advisory Committee (PAC)
Each program at Conestoga has a Program Advisory Committee (PAC) which is comprised of industry and academic representatives as well as current students. They meet twice a year to discuss industry trends and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry. At the beginning of each year, the coordinator of the program will ask for student volunteers to represent their class at committee meetings. One student from each year of the program will be selected, if applicable. Students must prepare and submit a report, based on guidelines provided by the program chair/coordinator, which will be presented at the meeting. Students are expected to be professional, dress appropriately and engage in discussions.
Communication – Program Standard
Conestoga College student email accounts will be used to communicate to students. Students are expected to regularly check their college email accounts. Faculty and staff are not expected to respond to emails from non-Conestoga email addresses. Faculty will respond to student emails by the end of the next business day after receipt of an inquiry.
Co-operative Education Policy
The Co-operative Education Policy is not applicable to apprenticeship training.
Awards – College Application Procedure
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for all awards, complete the General Application available through the Student Portal. Notifications and instructions to complete the application will be sent to all full-time Conestoga students' email accounts in the Fall semester (Deadline: First Friday in October) and Winter semester (Deadline: First Friday in February). Visit the Financial Aid and Student Awards Office on Conestoga's website for more information.
Awards – Program Specific
Every year, the School of Trades & Apprenticeship hosts an awards ceremony in the Spring where over $250,000 worth of monetary and product prizes are awarded to deserving students. Students are to speak with faculty for more information on possible awards.
Weston Family Scholarship in the Skilled Trades
Conestoga College is proud to receive funding from The Weston Family Foundation for the Weston Family Scholarship in the Skilled Trades program, to support first year post-secondary students in the School of Trades and Apprenticeship. Students enrolled in their first year of an Ontario College Diploma OR Ontario College Certificate construction, industrial or motive power skilled trades program, are eligible to apply. Selected students will receive $1,000 per semester from the Weston Family Scholarship program, as well as a tuition award from Conestoga College to assist with tuition fees. Refer to the Weston Family Scholarship in Skilled Trades webpage for more details and to apply for the scholarship. If you have any questions, please e-mail firstname.lastname@example.org.
Activities within Conestoga's Co-Curricular Portal (CCP) enhance students' growth and development outside the classroom. The Co-Curricular Record is an official document, complementary to an academic transcript, which recognizes and records learning that has been achieved through approved co-curricular experiences at Conestoga College.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations. After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member.
Conestoga Students Inc. (CSI) is the official student association representing all full-time, fee-paying students. CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.
Device (Laptop, Computer, Tablet) Requirements To effectively participate in remote learning, all students must have reliable internet access and a device that meets the minimum specified requirements identified by their academic program. To determine your academic program's device requirements, please visit the
Process Operator - Food Manufacturing (Apprenticeship) program webpage.
After-hours Access Policy & Parking
Conestoga College's hours of operation are 7:00 a.m. to 11:00 p.m. After-hours access is a privilege, not a right. If after-hours access is required, faculty must contact security in advance, with the student(s) name, ID number, and program information, along with signed paperwork approving access. The student must follow these guidelines:
- Be in the designated room with another approved person
- Inform security immediately of any out-of-the-normal situations
- Have student ID card available
- Notify security upon departure
- Not move furniture
Students are required to follow communicated access and safety requirements, protocols and regulations to ensure the safety and security of all persons and property. Policies and procedures can be found on the website for the Security Services Department.
A system of paid parking is in place at Doon, Cambridge, Guelph and Waterloo. Students must display a valid parking permit on their car windshield if parking on campus lots between 7:00 a.m. and 4:00 p.m. Information on parking regulations and permits can be found in the Parking Services section of the college's website.
When individuals are given permission to access campus spaces, they must comply with all restrictions, protocols and rules that may be communicated by the college or faculty to protect individuals, equipment and facilities. Students must leave the classroom/computer lab if requested to do so by Security, maintenance and / or cleaning staff.
Classrooms, Computer Labs and Shop Access
There is no food permitted in any classroom, computer lab or shop. Beverages are permitted in unbreakable, re-sealable containers. Please note that in computer labs, beverage containers should be placed away from the keyboard to prevent unnecessary damage.
Access to shops outside of regularly scheduled class times is not permitted without written permission from the instructor and approval by college personnel. For safety reasons access will only be granted for a minimum of two students. No equipment is permitted to be used without the presence and authorization of the instructor.
Students can register for a locker using this link: http://www3.conestogac.on.ca/lockers/
Classrooms, Computer Labs and Shop Access
Generally, no food is permitted in any classroom, computer lab or shop. In some areas, and at the discretion of faculty, beverages may be permitted in unbreakable, re-sealable containers; however, they must be kept away from any computers or other sensitive equipment.
Access to shops and use of equipment outside of regularly scheduled class times is not permitted without written permission from the faculty and the presence of either the faculty or technologist. For safety reasons, it is recommended that a minimum of 3 people be present at all times.
Academic Delivery Plan and College Hours
Academic Delivery Plan Fall 2021
In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2021 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities.
Some programs will be delivered in a hybrid format (a combination of remote and on-campus learning). Other programs will be delivered in a remote format only. Courses in which remote delivery is not possible will be offered entirely through on-campus delivery.
For the Fall, only students who have classes scheduled on campus will be pre-approved to be on-campus. Students need to complete a mandatory pre-approval process before they can attend their class. Students who do not have scheduled activity are not permitted on-campus. Support services for students will continue to be available remotely.
For the Fall 2021 semester, to support physical distancing on campus, full-time courses at Conestoga are delivered Monday to Sunday, 8 a.m. to 10 p.m.
Students are required to sign a Conestoga College Institute of Technology and Advanced Learning (CCITAL) Acknowledgment of Safety Training and Responsibilities Form (if applicable to program), which will be provided by the faculty at the start of the program.
In situations where an individual's behavior, whether or not it is suspected to be the result of substance use, is deemed to pose a risk to their own safety or the safety of others, the individual's faculty member or supervisor has the right to limit participation in academic or workplace activities.
Conestoga's Substance Use Guidelines were developed to ensure that the college is in compliance with provincial and federal legislation regulating the use of both legal and illegal substances.
The college recognizes the risks associated with substance use and is committed to providing education on harm-reductive use and prevention as well as individualized support for members of our college community.
For life threatening emergencies, from any landline:
DIAL 9 (for outside line), then dial 911.
Notify the Security Office at ext. 5555 whenever emergency response personnel are contacted. The Security Office should also be contacted whenever there is an individual requiring medical attention that is not life threatening or whenever there is a minor injury and no medical attention is required. Conestoga College (Doon) has a nurse on duty Monday to Friday, 8:30 a.m. – 4:00 p.m. who can be reached at ext. 3679.
There is an Emergency Guide located on Conestoga College's webpage for information on how to respond to emergency situations.
Faculty will discuss the following at the beginning of each level:
- Fire Exits - the closest fire exit and any alternates
- Fire Alarms - the location of the nearest pull station
- First Aid Locations – usually the closest Security Desk/Office
- Telephones - the nearest telephone to report accidents, illnesses or emergencies
- First Aiders - identify lab faculty and staff who are trained in first aid
All accidents and injuries must be reported within 24 hours to the program chair or program manager and an Incident Report Form will be completed and submitted to the Occupational Health and Safety Office.
Students are encouraged to download Conestoga's free mobile safety app, which features emergency contacts, safety tips, a personal safety toolbox and maps.
Machine Operation and Safety
Machine operation and safety requirements will be provided by the faculty responsible for the delivery of each course, as necessary. Students will sign-off after they have received safety training relevant to the machinery in use. Students must not use any equipment for which they have not received training or which they do not feel comfortable using.
A student who does not follow appropriate safety measures and puts themself and/or others at risk, may be asked to leave the shop by the faculty, technologist or staff. It will be the student's responsibility to make up for the content missed while away from the shop.
Physical Protection / Personal Protective Equipment (PPE)
For classes with a shop component, the following are the minimum PPE requirements:
- CSA-approved (Omega Symbol recommended) steel toe work boots or shoes
- CSA-approved clear-lensed safety glasses
Other physical protection requirements in the shop include:
- Long pants must be worn (shorts or capris are not permitted)
- No loose coats or clothing items
- Long hair must be tied back
- No rings, bracelets or loose jewelry
Students are required to comply with all additional safety and access requirements, protocols and rules that are communicated by faculty, staff and campus signage for the protection of persons and property.
Cell phones and other electronic communication devices may not be used in classrooms and labs without prior permission from the instructor or staff member.
Conestoga Policies and Procedures
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Convocation Procedure
- Co-operative Education Policy
- Discontinuance Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
- Readmission Procedure
- Student Rights and Responsibilities Policy & Procedure
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.
General Education / Interdisciplinary Electives
School of Interdisciplinary Studies
The purpose of diploma General Education electives and Interdisciplinary electives is to provide graduates with the skills and knowledge to succeed not just in their chosen career fields, but in all life paths. Working collaboratively with your program, diploma General Education and degree Interdisciplinary elective courses cultivate critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.
All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.
More information on these courses can be found at www.conestogac.on.ca/electives.
Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.
Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.
Attendance at Evaluations
Working Together to Plan Your Success
Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend. If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.
Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.
In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:
- To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
- To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
- To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
- To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
- To facilitate alternative evaluation arrangements as described below.
- To be informed about all course obligations and due dates.
- To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
- If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.
Valid Absence from Scheduled Evaluations Less than 20%
Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.
Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.
Valid Absence from Scheduled Evaluations 20% or More
Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.
Alternative Evaluation Arrangements
- Faculty members will determine alternative evaluation arrangements as appropriate. During the pandemic, on-campus Test Centres will be closed.
- Students will complete any necessary forms.
- Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.
Program Handbook Revision Log
Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student.
To consult with an Accessibility Advisor about accommodations please make an appointment by emailing email@example.com or calling 519-748-5220 ext. 3232.
Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.