Bachelor of Applied Health Information Science (Honours)

2022/23 | Conestoga College

Program Code: 1131C
Health & Life Sciences

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

COVID-19 and Academic Program Delivery

​In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. ​Please consult the COVID-19 Information page for the most up-to-date information on college protocols.

Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.

Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

Program Handbook Guidelines

​The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.

This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website​ applies to all students, regardless of program.

The Student Guide provides details regarding Student ServicesSafety and SecurityStudent Rights and Responsibilities and more. 

Welcome

What you do out there logo

Welcome to the School of Health & Life Sciences

Conestoga's School of Health & Life Sciences offers a range of credentials to assist you in your goal of becoming a healthcare professional. From pre-health programs to certificates, diplomas, graduate certificates and degrees, the School of Health & Life Sciences delivers the most up-to-date training provided by expert faculty and staff in state-of-the-art facilities. With a broad range of programs and delivery options to choose from, you can find a program that suits your needs and sets you on the path to a successful career.

Work-integrated learning is at the core of many of our programs. Whether through a field placement, clinical practicum, or co-operative education experience, you will have the opportunity to gain valuable work experience with an industry partner that will put your training into practice.

The School of Health & Life Sciences has many partnerships in industry as well as the local community and beyond.

What you learn here, counts out there – the School of Health & Life Sciences provides you with:​

​​​The opportunity to become the professional you aspire to be.
  • The opportunity to learn in specialized settings with real-life scenarios.
  • The opportunity to acquire knowledge and skills in a unique inter-professional environment.
  • The opportunity to take advantage of state-of-the-art learning facilities and study spaces.
  • The opportunity to become a "preferred graduate", sought after by your future employers.

Top 5 Expectations of You

​​​​​​1. Use MyConestoga to connect to:

  • Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca): This is the official communication channel for everything related to your academic requirements. Communication with faculty and staff is required to happen through your Conestoga email account. Check MyConestoga regularly and respond as requested.
  • eConestoga: This is your resource for all course-based program activity and information, as well as course-based communication with the faculty.
  • Student Portal: You will find your final grade information, college tuition invoices, class schedules and absence reporting on this portal.
  • Placement Health Requirements: This service provides you with the requirements to enter into practice settings.
  • For BScN Students: CoMAC Communication Hub
    • The Hub is accessed through "My Communities" on My Conestoga.
    • The Hub provides information regarding Conestoga College and your program.
    • The Hub provides a link to Avenue To Learn: A resource for all course-based program activity and information, as well as course-based communication with the faculty.

2. Follow your academic schedule:

  • See the Orientation Checklist prior to starting your program.
  • Course Schedule: This is a timetable of all your classes for each semester.
  • The Academic Schedule: Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the college website. Programs with exams outside this time will be notified individually.
  • For BScN Students: Academic Year Schedule: Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the college website. Please cross-reference these dates with McMaster University's sessional dates. 

3. Become a health care professional:

  • Act respectfully and professionally at all times, as these behaviours are the key to your learning experiences.
  • Present in professional dress and conduct: See the Professional Conduct section for professionalism expectations for your program. Please review the Rights and Responsibilities website. ​
  • Pre-WIL Health Requirements: Pay attention to the deadlines listed on your documents. Complete the tasks as required; without these, you will not be able to progress to your work-integrated learning (WIL) and program completion will be in jeopardy. *Note: The PSW and Supportive Care program does not participate in the WIL program.
  • Social Media: Use responsibly and respectfully. See Standards of Conduct section of the Handbook.

4. Attend classes and labs to enhance your success:

  • Attendance Expectations: Attendance for class, labs and placement/WIL are in place to support your learning and experiences as a future professional. See Attendance and Student Success Strategies section in the Handbook.
  • Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See Attendance for Evaluation section in the ​Handbook.
  • Request for Accommodation for Religious Holidays: Request must be submitted to your Program Coordinator as per course schedule. See Religious Holidays sections in the Handbook.

5. Take responsibility for your academic status:

  • Student Records: For any questions concerning your student record, academic status and/or program withdrawals, please contact your Program Coordinator.
  • Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
  • Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Please review the Credit Transfer & PLAR website for more information.
  • Student Forms: To access forms, please go to the Student Forms page.
  • Academic Policies and Procedures: Are found under Policies and Procedures. Please review the Rights and Responsibilities website. 
  • Student Affairs Policies and Procedures: Are found on the Student Affairs page.

Academic Dates

It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.

Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses. 

Letter to Students

​​​Dear Applied Health Information Science Program Students,

Welcome to the Program! We recognize that you have worked hard to achieve successful admittance to this Program and we are glad that you are here.

Health Information Sciences is an exciting and growing field with incredible importance to the scientific community. At Conestoga College you will gain valuable skills and knowledge that will prepare you to become successful contributors to this growing field. We are excited to have you on board and look forward to working with you to achieve your goals.

This handbook has been prepared to provide further information about academic standards, regulations, procedures and processes specific to the Bachelor of Applied Health Information Science (BAHIS) Program. Please note that general information about the College can be found in the Conestoga College Student Guide, which applies to all students regardless of program. You will receive a copy of this upon Registration. Please take time to familiarize yourself with the contents of this handbook. This is the responsibility of each student. If there is anything within this guide that you do not understand, please ask the faculty, Program Coordinator, or Chair for an explanation.

Use this manual as your guide and continuous reference as you proceed through the program. The Health Information Sciences faculty will refer to the handbook often, but the responsibility for knowing the program standards is ultimately yours.

We are here to help you successfully complete this program. Should you experience difficulty or need assistance in any area of your studies, please come and speak with us. We will do all we can to provide you with the necessary skills and support to do your best and achieve your goal of becoming a valued graduate of the Applied Health Information Science Program.

All the very best to you in your studies.

Sincerely,

Veronique Boscart (Executive Dean, Health and Life Sciences), 
Curt Monk (Chair, Informatics and Life Sciences),
Kathleen Lavoie (Program Coordinator, BAHIS),

Health Information Sciences Faculty

Program Overview

​​​Program Description

This four-year co-op Bachelor of Applied Health Information Science degree program is for individuals who want to have an impact on the health-care system at a broad conceptual and strategic level. The health-care industry is continually challenging us with new issues and problems.

  • How can we shorten wait times in emergency rooms?
  • How can a patient in an isolated community get the same expert care as a patient in an urban, state-of-the-art hospital?
  • How can a patient's records, currently kept with a family doctor, be available to a hospital halfway around the world when a medical emergency occurs?

Conestoga's Applied Health Information Science degree is Canada's only four-year undergraduate degree program to be accredited by the Canadian Health Information Management Association (CHIMA). As a result of the accreditation, graduates of the BAHIS program will be eligible to challenge the national certification examination and enter the field of Health Information Management (HIM) as certified professionals. 

Our BAHIS degree program provides students with the knowledge and skills in health informatics and information management to enable them to make a difference in healthcare. As health informaticians, graduates contribute to the quality of care that people receive by providing essential information to both individuals receiving care and to health-care professionals. Graduates also help to ensure the best use of health-care resources by facilitating the tracking of health-care services and the evaluation of better ways to provide service. They can contribute to improving the usefulness of new e-health software within health-care organizations.

Conestoga is one of only two post-secondary institutions offering this degree in Canada. This field needs qualified graduates - the Canadian government indicates it could use 2,000 health informaticians right now! Our BAHIS degree will put graduates at the leading edge of technology and innovation.

Lease your own device

BAHIS participates in Conestoga's Lease Your Own Device (LYOD) program. Program participation is mandatory for each student. See the details of the LYOD Program at:

https://www.conestogac.on.ca/program-device-requirements/lease-your-own-device

Program Philosophy

Students are, "The embodiment of incredible possibilities. I see imaginatively what they might become if they choose. I may [by teaching] invite them to activate possibilities they may not have envisioned" (Jourard, 1971).

As Faculty, we believe that students deserve to be treated with respect. As a student, it is important that you understand that you are capable of success and that we want to help you to succeed.

We believe that adults benefit greatly from a safe, nurturing classroom and an instructor who truly cares about their success. Caring about student success means that instructors should acknowledge different learning styles and interests.

We understand that you are working hard to achieve your goal of becoming a health information and informatics professional. Because of this, we aim to engage you with material and skills that you can immediately relate to a job, an interest, or prior knowledge. As Faculty, we believe that if we are not pointing out connections to our learners, then it will be difficult to engage and motivate our students.

Conestoga College's Applied Health Information Science Program incorporates the above philosophy into our program by:

  1. Accommodating individual situations, as appropriate for emerging adult learners
  2. Encouraging and expecting students to develop behaviours necessary in the workforce and in the profession, including: responsibility for self and one's own actions, honesty, integrity, and punctuality
  3. Designing courses and lab experiences to support students in constructing knowledge about the field of health information and informatics in meaningful ways
  4. Providing a variety of learning experiences, and by using a variety of evaluation methods
  5. Supporting the integration of theory and practice
  6. Engaging students actively in their learning process
  7. Recognizing and appreciating the different styles and approaches to learning that an emerging adult learner may use/exhibit (multiple intelligences)
  8. Building on previous successes in order to enhance confidence of the student as a learner

Program Outcomes

Successful completion of this program will enable the graduate to:

  1. Solve problems in the healthcare system by applying systems analysis, data analysis, and modelling techniques to identify opportunities to improve health and health care of patient populations.
  2. Create health information management and decision support solutions by applying concepts from data management, information governance, privacy and security, and business intelligence.
  3. Apply knowledge of information technology and programming to collect, extract, analyze, combine, aggregate and transfer data from hospital, primary care, public health, and community environments.
  4. Utilize appropriate terminology and concepts while communicating ideas and interacting with inter-professional teams of clinicians, public health professional, health information management professionals, technologists, business users and patients.
  5. Discuss improvement opportunities to health delivery in Canada by using concepts from health informatics, health information management, human factors engineering, biomedical science, information technology, and computer programming.
  6. Choose appropriate research methods and statistical approaches to measure the impact of health solutions, process improvement and applied research programs.
  7. Discuss the impact of trends and challenges facing the Canadian healthcare system and its governance structure by applying principles of finance, public health, management science and public policy.
  8. Apply principles of health system governance and change management to effectively manage projects in the health system.
  9. Develop professional work competencies, ethical practices and lifelong learning plans by engaging in work placements and community-based projects.
The Applied Health Information Science Program provides breadth and depth of applied knowledge in the field of health-care informatics. Ethical, professional, legal, and policy implications of health information systems technologies and health information standards are emphasized throughout the curriculum. Principles of leadership, project management, and individual and organizational change management are also addressed as themes throughout the program.

​Program Design

You can find your​ program design on the student Portal by following the steps below:

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button

Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the School of Health & Life Sciences website. To find these courses, students need to scroll to the 'Program Courses' section.

Degree Minors

Conestoga College's degree students may be able to apply their interdisciplinary electives toward a minor within their degree program. A minor acknowledges additional learning within a specific discipline that a student achieves while completing their degree. A minor can help recognize the additional interests a student may have and can help differentiate a job seeker from their competitors. Successful completion of a minor will be identified on the student's official transcript.

For more information, please click here: https://www.conestogac.on.ca/electives/degree/minors

Credit Transfer, Pathways & PLAR

Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: credittransfer@conestogac.on.ca. 

The Credit Transfer Policy and Procedure are available on the college website.

For more information, visit the Credit Transfer webpage and the PLAR webpage.

If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.

Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.

Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.

For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.

​Upon completing this four-year degree, you are eligible to apply to graduate studies available at universities across the country.

View the transfer agreement opportunities for this program.

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga. 

​Employment Opportunities

Our graduates have been very successful at gaining employment in the field of health-care. These graduates have been hired as applications, business, quality and clinical analysts, as well as project managers, consultants, database developer, web application developer, software tester, system implementation specialist.

They are employed in varied health-care settings, vendor community, acute care hospitals, public health departments, cancer care Ontario, and family health teams.

"I attended University before deciding to join this exciting program at Conestoga College. I was ecstatic with my decision to become a part of the Health Informatics Management degree program. It is an innovative program with a multitude of exciting job opportunities upon graduation." Kaitlyn Dickinson, Graduate

"I decided to pursue Heath Informatics Management (HIM) studies because I saw it as an opportunity to learn something significant that can revolutionize our health care system. This program offers excellent co-op prospects and I feel that I am already contributing to health care. The world of HIM is advancing with endless potential and now is the perfect time to join and shape the future of health care delivery." Aleena Aftab, Graduate

"I was going to choose a career in nursing but decided to pursue Heath Informatics Management (HIM) studies because I saw an opportunity to make a unique difference in our health-care system. This program combines academic studies and work opportunities to provide you with a competitive edge before entering the workforce. This program opens doors to amazing career opportunities in an exciting field and continues to grow." Tina Nguyen, Graduate

​See the Government of Canada website for more details on related occupations, job market information, and career opportunities.​

Relationships

​​Communication and Contact Information

The Faculty and staff are here to support you in acquiring an excellent education, a broad skill set, and the confidence to move into the workforce upon completion of the program. Ultimately, your success in this program rests on you; however, we are all committed to do our best to support you throughout your studies.

Contacting Faculty or Staff
When contacting faculty or staff (via email or by phone), your message should include the following information:
  • First and last name, student ID #
  • Course and semester or level
  • Brief description of the reason for contact
  • Telephone number or email contact where you can be reached
Student Email
All students are supplied with a Conestoga email address. All communications will be via your Conestoga email address or posted on Conestoga's online Learning Management System – eConestoga. Use only your Conestoga email address when communicating with faculty and staff. Students are expected to check their Conestoga email regularly. 

If you are having problems accessing your Conestoga email, contact the Information Technology (IT) department at ITSDesk@conestogac.on.ca or 519-748-5220 ext. 3444 as soon as possible. Students are accountable for ensuring a functioning email account.

Faculty and Staff Availability
Students are encouraged to connect with faculty to discuss course work, assignments, or other matters related to success at Conestoga.

Procedures for Meeting with Faculty and Staff
To schedule a meeting with faculty or staff, please contact the person by email. Meetings may be held in person, virtually or by telephone.

Technical Requirements

Student success is important and requires technology to support learning needs. To effectively participate in remote learning and complete class assignments and virtual testing, students must have reliable internet access and meet the following device requirements: 
  • A laptop or computer with reliable internet access.
  • Microsoft Windows 10 or macOC 10.14 (or higher). *Check with your program to see preference.
  • Webcam functionality and audio capability (speakers and a quality headset/microphone).
  • Office 365 software (note: the college provides registered students access to free software downloads through the following link.

​Contact Information


Program Coordinator

BAHIScoordinator@conestogac.on.ca

Faculty Availability

Faculty offices are located in the main building (1C27) and students are welcome to see individual Faculty to discuss course work, assignments, or any other issues. During the first several days during the start of the semester Faculty will explain how you can contact them outside of class time. Individual faculty timetables may be posted. As Faculty have diverse teaching schedules, it is best to make an appointment to ensure they are available. Faculty members will endeavour to reply to email messages within 48 business hours.

Being a Part of the Health Information Science Team

We encourage you to think of your involvement in this program as more than just courses, labs and tests. You have an opportunity to be a part of a larger network of Faculty, students, and representatives from the industry. Being a part of this team engages you in a supportive community that will provide an excellent springboard into your future career.

Here are some ways to deepen your experience throughout this program and fully participate in the Health Information Science team:

  • Engage in classroom dynamics: Whether it be during discussions, labs, or group work, don't hold back - ask questions and get involved.
  • Participate in extracurricular Health Information Sciences events: Fun and learning can go together. Throughout the program look out for Applied Health Information Science Program social events, guest speakers, and activities that will provide opportunities to network, learn, eat food, and have fun!
  • Participate in community-wide initiatives: As members of the Conestoga College community, we want to give back to the broader community around us. So, we encourage our students to participate in volunteer opportunities and fundraising events throughout the city.
  • Give us your input: If you have ideas, share them! We are always looking for ways to increase the significance of the Health Information Sciences team experience.

​​Student Engagement

Student Concern or Issues

If any concerns or issues arise during your learning experience, our main goal is to collaborate with students, faculty and staff to resolve situations or concerns quickly and improve and optimize our processes.

Problem-solving strategy:

1. When a situation of concern arises, inform those involved in a timely manner.

2. Please see the Student Rights and Responsibilities​ website for further details on informal and formal procedures for the resolution of concerns and issues.

3. Issues and concerns related to a placement site, or its employees should first be brought to the attention of the Conestoga Field Placement Supervisor or Program Coordinator, subject to the additional procedures outlined in the sections on "Professionalism" and "Concerns Regarding Safety or Care/Service for Clients during a Field Placement" of your handbook. 

Student Representation

Conestoga Students Inc. (CSI) and Conestoga College agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

Program Advisory Committees (PACs)

Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.

All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.

At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.

Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.

​​Student Feedback

​Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This Student Experience Survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process has two components: the Early Course Check-in and Full-SAT. The Early Course Check-in is 5 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.

​​Class Cancellations

Class cancellations due to faculty or staff absences will be posted on the Student PortaleConestoga, or for BScN students on Avenue to Learn.

Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to faculty absences. To receive these notifications, students must subscribe to this service. See the Student Portal and select notifications.

Class cancellations due to inclement weather

College closure due to inclement weather will be announced on local radio stations and posted on the College's website. A message will be recorded on the campus phone line after office hours.

Standards of Conduct and Professional Practice

​​Program Standards for Professional Practice

Student Expectations

  • Students are required to adhere to the published Standards of Conduct (Academic and Social) in Conestoga College's Student Guide for the current academic year.
  • Students are required to provide, facilitate, and promote the best possible professional services. Each student is to interact with peers, faculty, and the wider health information science community in a way that fosters trust, respect, collaboration, and innovation.
  • Students possess and continually acquire knowledge relevant to the professional service they provide.
  • Students continually strive to improve the application of professional knowledge.
  • Students understand, uphold, and promote the ethical standards of the profession.
  • Students maintain competence while striving to improve the quality of their dimension of practice.
  • Students have the responsibility to protect the integrity of the Health and Life Sciences Programs and the College community by behaving and interacting in such a way that demonstrates respect and professionalism.
  • Students seek clarification from Faculty/administration when unsure of any of these standards.

Faculty will accept, fulfil, and enforce these expectations. Anyone who believes that a Faculty member has violated these standards may confidentially initiate a complaint to the Program Chair.

If a student violates the Student Rights and Responsibilities Policy, it will be dealt with according to the procedure outlined in the Student Guide. This involves submitting a Student Rights and Responsibilities Reporting Form to the Student Rights and Responsibilities (SRR) office as outlined in the Students Rights and Responsibilities Procedure.

What is Academic Integrity?

Having academic integrity means acting fairly and honestly when engaging in academic activities. 

By having and applying an Academic  Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.

Copyright at Conestoga 

Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:

Plagiarism

Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.

​​​​​​Academic Offences and Plagiarism

Academic honesty is expected and required of all Conestoga students. It is critical that you familiarize yourself with the Academic Offences Policy described on the Policies and Procedures page. The Academic Offences Policy provides a detailed description of the following:

  • Scope of academic integrity;
  • What academic integrity means;
  • What types of behaviours constitute a breach of academic integrity; and
  • The penalties associated with breaching academic integrity.

Please speak with a faculty member or your Program Coordinator if you have any further questions after reviewing the policy. Please note that maintaining academic integrity is essential and that it is your responsibility to know the Academic Offences Policy.

Below are a few examples to help you avoid breaching academic integrity:

  • Make sure you recognize information that requires referencing.
  • Whenever you refer to material from another source, whether book, journal article, video, newspaper or electronic publications, you must acknowledge your source using proper citations and references. See the Student Success Services website for assistance with formatting and referencing.
  • If you work collaboratively with others on an assignment, make sure you do not copy words or ideas from others intentionally or by accident.
  • Read the Academic Offences Policy and make sure that you fully understand it. The policy describes additional behaviours that represent a breach of academic integrity.
  • If you require more information, see the Academic Integrity website

​​​​Safe Practice

Safe practice is a hallmark of professional practice. It is an expectation of everyone who aims to become a healthcare professional.

There are several policies and procedures associated with practical training that has been developed to ensure your safety and the safety (physical and emotional) of those around you. These policies will be reviewed during your program.

The following basic procedures are outlined for your attention:

  1. Your safety begins with the use of professional attire and footwear and with your attention to the health and safety expectations that may be identified throughout the college.   
  2. Please help us create a safe and pleasant environment by wiping up spills, ensuring laptop cords do not snake across walking areas, and reporting equipment or facility problems when you notice these.  
  3. Specific dress codes, personal protective equipment and specific codes of behavioural conduct may apply to certain programs; failure to follow these may result in your inability to participate in a lab, class or experiential learning activity.   
  4. Safe work practices are to be followed during all training. Follow the direction of your instructors. If you have a placement, your instructor will ensure that you know safe practices and safety precautions and procedures. This includes problem-solving by the instructor and Program Coordinator with the college's Occupational Health & Safety Department as required.  
  5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge immediately. ​​

​​Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Religious Holiday Policy & Procedure
  • Student Expectations for Online Engagement
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure
  • Student Rights and Responsibilities Policy & Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

​​​Professional Conduct - Use of technology

To support a respectful learning environment both in the classroom and in field placements, the use of technology for social networking can only occur during break times, before and after class, and during formal break time in field placement.

Social Media Policy

As a student and future professional, it is essential to maintain your professional boundaries in all communication, including social media.

According to the Ontario College of Teachers (2011), "Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live forever on the internet." The same organization also indicates that "Online identities and actions are visible to the public and can result in serious repercussions or embarrassment.

  • Assume the information you post or send can be accessed or altered by anyone.
  • Consider whether any posting may reflect poorly on you, your school, or your profession.
  • Avoid online criticism of other students, colleagues, faculty or field placements.
  • Avoid impulsive, inappropriate or heated comments.
  • Pictures should not be taken, posted to social media sites or shared without the expressed permission of all individuals involved.
  • Make sure your on-line name and email reflect professionalism.
  • Maintain privacy of all care and service activities when in practical work experiences.
  • Do not take or post any pictures while on placement or involved in lab activities.
  • Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.

Ontario College of Teachers. (2011). Professional Advisory-Use of Electronic Communication and Social Media. Retrieved May 12, 2015, from https://www.oct.ca/resources/advisories/use-of-electronic-communication-and-social-media

Cell Phone Policy

Students should respect their instructors, faculty and staff by not using their cell phones for personal use during class time.

Students can not bring their cell phone or technology device(s) into a test or examination, unless required for the examination and approved by the faculty. 

In the event of an urgent need to keep your cell phone with you during a test, please speak to your faculty as soon as you enter the examination room. 

Attendance and Student Success Strategies

​​​Religious Holidays

Students are supported by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day(s) because of religious beliefs will be given the opportunity to make up the missed work or complete alternate work/examinations subject to timely notification.

Conestoga recognizes all religious holidays as defined by the College Employer Council.

It is your responsibility to:

  • Plan ahead and be aware of the dates of all examinations and other course obligations;
  • Advise the faculty that you will be seeking accommodation to observe a recognized religious holiday. You will also make a request in writing to your Program Coordinator within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Program Chair.

Test and Examination Policies

The structure and weighting of tests and examinations will vary for each course; however, there are some general policies that apply to all forms of tests written:

  • Admittance to the test/examination requires the presentation of photo I.D. to the faculty or Proctor.
  • Students arriving late to write tests will not be granted an extended time for writing. The test must be completed within the scheduled timeframe.
  • All tests and assignments will be graded within two weeks of the date on which they were due. Individual faculty will inform their students as to how they will be returned or made available for viewing.
  • Tests and exams are not permanently returned to students but are held within the department.
  • Requests for review of test papers may be arranged with the individual faculty within two weeks of writing the test, and not immediately prior to supplemental work.
  • Students who have questions about a test/assignment mark may request an appointment with the faculty who marked the evaluation to discuss the mark. If a student requests for a question to be re-marked by the faculty, the faculty may choose to re-mark the entire assessment.
  • Accommodations in the examination procedure are made by Accessibility Services solely for students as prescribed by the Accessibility Services Department.

Assignment Policies

The expectation of all students is that assigned work is completed competently and in the allocated time. In the event that a student anticipates difficulty in meeting deadlines, please notify the appropriate person(s) and make the necessary arrangements. 

The following regulations regarding assignments are designed to ensure student success:

  • Students are required to submit all written assignments on or before the date and time specified.
  • If due to extenuating circumstances, a student anticipates problems that will necessitate an extension of time, the student must make this request in writing to the appropriate faculty at least 24 hours prior to the deadline.
  • Late assignments will be deducted 10% per business day up to a maximum of 3 days. After the third day, a late assignment will receive a grade of zero.

Note: Extensions are rarely given and are done so at the discretion of the faculty. 

Forms

All forms of evaluation are designed to assess the course outcomes for each given course, which overall contribute to the entire program outcomes.  All forms of assessment will help students assess their progress toward the program goals.

Types of Evaluations

Two types of feedback are used to evaluate the student's performance:

1.      Formative: Formative evaluation is an ongoing process whereby the faculty and the student collect data during the learning phase of the student's practice. The faculty monitors the student's progress toward achievement of the terminal objectives and provides ongoing feedback to the student on a regular basis. Examples could include quizzes, assignments, lab write-ups, practice calculations, and other weekly assessment methods.

2.      Summative: This is the final evaluation at the end of the learning or practice experience. Summative evaluation is the documentation of the behaviours the student has mastered and the behaviours that the student must improve or change. This evaluation contains all the information that has been shared with the student during the period of learning and should contain no surprises.

Tips for Test Preparation and Assignment Completion

Most health care programs are demanding and require students to stay organized and work hard. In order to successfully demonstrate your learning on tests and assignments, here are some general guidelines:

  • Review course material often. Don't wait until test season; spend a bit of time each night reviewing what you learned during the day.
  • Train yourself to think conceptually. With the depth and breadth of information present in the program courses it will be impossible to memorize it all. So instead, work towards understanding concepts. Do this by making study notes, drawing diagrams and flow charts, explaining course ideas out loud and in your own words, and asking lots of questions in class.
  • Stay organized. Use your smartphone, agenda, calendar, or any other method that works for you to record when assignments and labs are due and the dates of tests. Then make a plan. Arrange your schedule to designate specific amounts of time for each assessment.
  • Seek help when needed. Don't wait until it's too late! The faculty and staff are here to help you succeed, so ask questions, set up appointments, and take advantage of tutorials, in order to stay on top of what you're learning.
  • Start early. Assignments are often provided many weeks before the due date, and test dates are given for the whole term during the first week of the semester. Use this information to work ahead or you may feel swamped as the term progresses.

General Guidelines for Quality of Written Work

It is expected that all students will meet the standard of English required within the profession. Faculty will identify students who are having difficulty in this area and will approach them to discuss the need for improvement. Students may be referred to the Learning Commons to help them improve the quality of their written work.

For specific course requirements, refer to the course outlines provided. If you are not clear about course requirements, discuss this with individual faculty. Students are required to use spell-check and grammar-check to assist with editing written work.

Unless otherwise indicated, assignments must use the APA @Conestoga format.  

Group Work Policies

There are many group work assignments throughout the program. Students need to engage in group work to prepare for their future careers in health information science; there is an expectation that graduates will be able to perform their future careers in small and large groups.

We recognize that group work can be difficult. However, group work is an opportunity to learn about yourself and your teammates while mastering time management and communication skills with your peers. If students can master their ability to work with peers to complete projects successfully, they will be well prepared for the workforce.

When working with groups to complete projects, the program has the following expectations:

  1. All group members need to participate in the execution of their project in a meaningful and significant way. All individuals should contribute equally. Instructors have a right to adjust individual marks to reflect individual contributions to a deliverable.
  2. Group members have a responsibility to communicate with each other and to participate actively in meetings.
  3. Groups should establish project charters that clearly outline roles and responsibilities for completing the project. These charters should be shared with all group members and the course instructor early in the semester.
  4. As a first step, any concerns with a group member should be addressed directly with the individual using empathy and respect. Concerns should be framed within the context of the group charter.
  5. If concerns are not resolved through a direct conversation with the individual group member, the concerns must be communicated with the course instructor as soon as possible.

Individual and Group Assignments

Students will be given individual and group (two or three students) assignments over the course of the program. Students are encouraged to discuss assignments with their peers and take advantage of peer tutoring services.

If students or groups choose to work on assignments in tandem, each student or group must complete the assignment independently and understand the work. Submissions that are identical, or very similar to other submissions will be categorized as an academic offence. Submitting another student's or group's work as your own is not acceptable under any circumstances.

Students are encouraged to discuss their assignments, engage in peer tutoring and offer peer support. However, students are discouraged from giving away their completed work to their peers. If a student shares their work and this work is submitted by another student, the student who submitted the copy AND the student who created the original solution can both be penalized.

Faculty in the BAHIS program will automatically report all forms of plagiarism, including the submission of identical or similar assignments.

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

Academic Progress Through the Program

​Academic Standing and Promotion

The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. The Conestoga Student Guide is available on the college website and by visiting the "Student Guide" tab in your Student Portal.

Course Add/Drop

You can add, change and drop courses from your portal depending on the dates and which program you are in:

  1.  Log in to the Student Portal
  2.  Click on the "My Courses" tab
  3.  Scroll over the icons to the right of individual course listings. It is strongly recommended that you consult your Program Coordinator/Academic Advisor prior to dropping a course.

Special Timetables/Adding Dropped or Failed Courses

Please note that when students are not taking the program in the prescribed sequence, they will be on "special timetables". Prior to the beginning of the semester, students should attempt to add missed courses from a previous semester by logging in to the Student Portal and following the instructions to register for courses. If students are not able to add courses on their own (because of a timetable conflict or full course section) they must seek assistance from their Program Coordinator during the "Special Timetable Registration" initiated by the College. Dates, times and locations of Special Timetable Registration periods are posted in the student portal in advance of the beginning of each semester. Students must attend this meeting where they will receive further guidance regarding the academic status from their Program Coordinator.

Students who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

These standards set the basis for the evaluations of a student's performance and provide the program with an ongoing decision-making process for assessing whether the student has met the expected academic performance and is permitted to advance to the next academic level of the program.

Promotion Standards

Promotion is the advancement from one portion of the program to another after a process of evaluation, which ensures that specific program objectives have been met. Promotion standards are minimally accepted academic performance expectations that must be met as the student progresses through the program. These standards set the basis for the evaluations of a student's performance and provide the program with an ongoing decision-making process for assessing whether the student has met the expected academic performance and is permitted to advance to the next academic level of the program. . All program standards must be met prior to graduation.

Promotion is based on academic achievement, satisfactory clinical and/or lab performance, professionalism and attendance. Promotion review occurs at the end of every semester.

The following regulatory standards (performance expectations) must be achieved for advancement in the program. Each student:

  • Is expected to successfully complete all course requirements.
  • Must demonstrate a minimum level of theoretical and practical competency in meeting course and program requirements by achieving a minimum of 60% on all final course grades.
  • Is expected to maintain a minimum 65% average throughout the program.
  • Is expected to have no more than 2 outstanding failed courses on their transcript.
  • Is expected to apply theory and skills to practice in a safe, professional and competent manner in accordance with the level identified in the learning outcomes.
  • Must attend class regularly to achieve a "pass" in laboratory practice experiences.
  • Must successfully complete all field placements.

Promotion Committee

A student who has not met the standards will be identified by the program team and referred to the Promotion Committee to identify appropriate courses of action.

The Promotion Committee may:

  • Promote the student
  • Create a Learning Contract for the student to sign
  • Discontinue student from the program

If a student is required to sign a Learning Contract, they will be asked to meet one or more of the following (as determined by the Promotion Committee):

  • Complete supplemental evaluation requirements for course failures (see Supplemental Evaluations below). Following successful completion of supplemental evaluation, the highest course grade that can be achieved is 60%.
  • Repeat the course at the earliest opportunity.
  • Follow through with counselling (academic and/or personal).
  • Follow through with health measures as recommended.
  • Complete makeup work for missed learning experiences. Total time lost will be assessed on an individual basis. Additional time may be required to complete program objectives.
  • Complete the requirements of Academic Probation as set out in a Learning Contract specific to each student (See Academic Probation below).
  • Other appropriate measures to align with Program Standards.

Failure to meet the requirements of the Learning Contract will result in discontinuance from the program.

Academic Probation and Learning Contracts

Students who are on a Learning Contract are considered to be on Academic Probation.

Academic probation allows students to be promoted to the next level with a special timetable or with academic conditions. Special timetables and academic conditions are designed as part of the formal Learning Contract that the student and Program Coordinator create together. The goal of these measures is to allow students to continue in the program accompanied by a supportive plan for success.

In accordance with the Clearance of Academic Deficiency policy, students will remain on Academic Probation until the requirements of their Learning Contract have been met.  All students on Academic Probation will be reviewed by the Promotion Committee at the end of every semester. 

Supplemental Evaluations

Regulation
A student with a final course grade of less than 60%, but above 50%, may apply to complete a supplemental evaluation including an administrative fee. A decision to grant supplemental evaluations will be finalized by the Promotion Committee, using the following criteria:

Criteria for Eligibility to Complete Supplemental Evaluations

  • The student must have passed at least one evaluation in the course.
  • The student must not have any registered academic offences in the course.
  • A student can complete a maximum of two supplemental evaluations per semester.
  • A student can complete a maximum of four supplemental evaluations throughout the program. If a student has completed four supplemental evaluations, they are no longer eligible to complete further supplemental evaluations.

If the student is successful in completing the supplemental work for the course, the failing course grade will be upgraded to the minimal passing grade of 60% for the course.

Procedure
  1. The Promotion Committee verifies eligibility to complete the supplemental evaluation.
  2. The Program Coordinator contacts the student to inform them of their eligibility to complete a supplemental evaluation. A student choosing to complete a supplemental evaluation must complete the Supplemental Evaluation Form from the Registrar's office (link).
  3. The student need to bring the Supplemental Evaluation Form to the evaluation in order to have it signed by the proctor.
  4. After completing the evaluation, the student needs to pay the fee for supplemental evaluation at the Registrar's office and need to provide proof of payment to the Program Coordinator.
  5. Supplemental work is assessed, and the course grade will be updated by the Registrar's Office after proof of payment has been provided to the Program Coordinator.

NOTE: Students who feel they may be eligible for a supplemental exam should contact the program coordinator as soon as possible after final grades are posted.

For more information visit the College Policies, Procedures, Practices and Guidelines webpage. 

Program Discontinuance

Students may be discontinued by the Promotion Committee.

Procedure

  1. The Promotion Committee reviews student performance against the program standards and recommends discontinuance.
  2. The Program Chair and/or Coordinator meet with the student to explain the reason(s) for discontinuance.
  3. The Program Chair/Coordinator communicates the discontinuance to the Registrar.
  4. The registrar forwards the student a letter outlining the discontinuance and explains the steps involved in requesting an appeal.

Appeal

A student who wishes to appeal grades or discontinuance should refer to the Conestoga College Student Guide.

Program Withdrawals

A student can voluntarily withdraw from the program.

An extended personal leave of absence could result in a student's withdrawal from the program due to the loss of study time. Financial or other constraints may be a reason for program withdrawal. As such, voluntary withdrawals are approved and supported with the option of re-applying for admission.

Regulation

Requests for voluntary withdrawals from the program are approved by the Program Chair. The student will initiate the withdrawal by informing the Program Chair of their intention to withdraw from the program.

Program Transfer

A student can request a transfer to another program. Prior to transferring, it is recommended that the student meets with the Program Coordinator and/or Academic Advisor. A student who decides to change programs may do so by completing and submitting a program application form to the Registrar's Office. If the student considers transferring to a program outside the school in which they are currently enrolled in, The student may want to discuss options with a Career Advisor. When a student transfers to a program where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.

Readmission to the BAHIS Program

A student who has withdrawn or been discontinued from the program must apply to be readmitted. Readmission to the program is not guaranteed.

A student returning to the program may be required to complete a self-reflection activity, including a statement of career goals, to be considered for readmission to the program.

A discontinued student must take a minimum of two semesters off following the discontinuance.

A discontinued student may apply to return as a part-time course load in the program for a one-year period. 

  1. If accepted, the courses that were failed much be taken first.
  2. A maximum of 3 failed and/or missed courses can be taken per term, including any general education courses, over a one-year period that the student is part time in the program. 
  3. If the part-time student obtains a passing grade in all their courses over the one-year period, they can apply for readmission as a full-time student. 

Students who have been discontinued at semester one must reapply through Ontario Colleges for readmission.

Admission/readmission to all other semesters is based on availability and academic status. If space in the program/course exists, students will be readmitted to the current program design, to which current program standards and procedures will apply. Students will be ranked ordered for readmission using the following criteria:

  1. Students in good academic standing who have withdrawn from the Conestoga College BAHIS program due to illness or personal circumstances with prior approval from the Program Coordinator and/or Program Chair.
  2. Students who have one discontinuance as a result of course failure(s) and whose academic status/performance and extra-curricular preparation suggest that they will be successful in the program if readmitted.

If there are more students within any category than space in the program can accommodate, the following academic factors will also be considered when categorizing students for readmission:

  • Overall grade point average (GPA) for students in good academic standing.
  • Number of courses failed and grade point average if a student presents with one discontinuance.

Students who do not meet the above criteria will not be readmitted to the program.

Note: Only one opportunity to re-apply after being discontinued is permitted.

The Program Coordinator & Chair reserve the right to modify the implementation of the above based on individual cases.

For additional information, refer to the Academic Administration page for more information on the readmission procedure.

Readmission Program Standard - Voluntary Withdrawal

Admission/readmission to all other semesters is based on seat availability and academic status. If space in the program exists, students will be readmitted to the current program design, to which current program standards and procedures will apply.

Students will be ranked ordered for readmission using the following criteria:

  1. Students in good academic standing who have withdrawn from the Conestoga College BAHIS program due to illness or personal circumstances with prior approval from the Program Coordinator and/or Program Chair.
  2. Any other reasons to withdraw without prior approval.

A student that voluntarily withdrew from Level 1 prior to the Program Withdrawal Without Academic Penalty Date, will be required to reapply to the program through Ontario College Application Service (OCAS).

A student that voluntarily withdrew from the program following the completion of Level 1 must reapply to the program through the Registrar's Office.  The student will be readmitted to the program Level consistent with the program courses previously completed at the Program Coordinator's discretion.

Readmission is not guaranteed and is subject to space availability within the program.

The student is responsible for any program design changes that may have occurred.

For additional information, refer to the Academic Administration page for more information on the readmission procedure.

​​​Graduation

Students who complete their program are required to fill out an Application to Graduate form and submit it with payment to the Registrar's Office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate. Students will receive an invitation for convocation through the Student Portal. Convocation ceremonies are held in the winter, spring, and fall of each academic year.

Interdisciplinary Electives

Students are required to complete interdisciplinary elective courses. Interdisciplinary elective requirements are listed at the bottom of the progress report, which is found on the Student Portal under My Courses. The progress report indicates the level/semester in which the course must be taken. Students are responsible for adding interdisciplinary electives into their schedule for the designated semester. Eligible courses are posted each semester by the School of Interdisciplinary Studies on the College's elective website. For more information and to view the current elective course offerings, visit https://www.conestogac.on.ca/electives/degree. Questions regarding interdisciplinary electives can be directed to the School of Interdisciplinary Studies: genedfaq@conestogac.on.ca.

​​​​Process for resolution of student concerns

To resolve any concerns that may arise during a course, clinical or field placement, or relating to the overall program, students are encouraged to resolve issues or concerns informally at the program level before proceeding to a formal appeal.

If attempts have been made for a resolution, yet no satisfactory outcome was reached, students are encouraged to refer to the Policies and Procedures​ page, and to follow the procedures outlined under the "Academic Di​​spute Resolution and A​​ppeal Proc​edure".​​

Additional Information for Students

Below is information to supplement the information found in the Conestoga Student Guide.

  • Your Conestoga Student Guide provides detailed information about dropping courses. If you are planning to drop a course, you must do so within the time period. If you have missed that time period, please see the Program Coordinator and the Coordinator will advise you about your options. Not attending does not constitute an official dropping of a course and will result in a grade of "F".
  • If you have completed courses from a college or university that you think may be very similar in content to courses in the BAHIS program you may be eligible for a course exemption. (Please note that to receive an exemption, courses must have been completed within the past five years and with a mark of at least 65%). If you would like to proceed with a request for exemptions, please contact your Program Coordinator for guidance. Please note that exemptions will not be processed until a student is registered in the Program. The exemption process will take some time (two-three weeks), and students should attend all scheduled courses until they receive the exemption as they will be responsible for all material covered in class should the exemption be denied.

Work-Integrated Learning Experiences

​​​​​Student Consent Forms

Students are required to complete program specific consent forms if applicable. To access the forms, students need to visit the WIL Document Services Community in myConestoga and see Consent Forms tab. 

​​​Work-Integrated Learning Placements

The Applied Health Information Science Program trains skilled individuals ready for employment in a healthcare organization. For this reason, the program places a large emphasis on the development of appropriate skills and professionalism. 

Professionalism

As a Health & Life Sciences student, it is important to present oneself in a professional manner. A professional demeanour and appearance are important in establishing effective working relationships. Professionalism constitutes overall attitude and presentation. In all courses with a laboratory component you will be assessed based on your professionalism according to the following expectations:


Expectation
AttireTo dress professionally means to dress tastefully and respectfully and to adhere to the standards of health and safety. In all laboratory settings, specific recommendations are to be followed.

Although at times you will be attending classes via Zoom, it is still a good idea to “dress for success”. You don’t have to wear suits and ties or dresses, but you should make an effort to dress in reasonable school attire – don't attend Zoom meetings in pajamas. When you dress professionally, you are putting yourself in a professional mindset that will enhance your learning.
AttitudeIt is expected that you will treat your experience in this program similar to that of a workplace. Thus, as you interact with peers and faculty your attitude, behaviour and language should reflect that of a positive, hard-working professional.
TeamworkWorking alongside others is an integral part of health care professions. You are expected to demonstrate effective teamwork strategies including taking on roles as a leader and as a member in group situations. You are to respect your colleagues and interact in a positive, encouraging, productive, and collaborative way. Although you will not be working side by side with your peers this year, you will be interacting with them via zoom. Please use this opportunity to network with other students in a professional and respectful manner.
OrganizationTime management and organization are of the utmost importance throughout any program. When you are working in the health care field, you must complete tasks at the scheduled time. Similarly, you will have deadlines for completing assigned tasks – consider these practices for completing work-related tasks on time. Be sure to arrive on time for your scheduled classes – even during a zoom meeting, late arrivals can be disruptive. Begin by keeping a neat and tidy workspace as you would in a professional environment. Demonstrate appropriate time-management and organizational skills, allowing for the completion of tasks in a timely and effective manner.  
ConductYour conduct within the laboratory environment must adhere to standard health and safety protocols and the additional regulations of the specific labs. All food and drink are prohibited from the lab. There are to be no interactions that could pose a safety threat, such as horseplay or excessive noise. Keep professional conduct in mind during your classes and be aware that this will be an important part of your future career.

Concerns Regarding Student Safety or the Safety and Care/Service for Clients

Work-integrated Learning (WIL) experiences provide the opportunity to demonstrate and enhance your learning in the practice environment. These WIL experiences have been organized by your Program in partnership with the organization where you have been placed.

The following procedures have been developed to make it easier to identify and address any concerns or issues regarding your safety or the safety and care of clients that may come up during the WIL placement in a way that supports both a solid learning experience and a constructive partnership with the WIL placement site.

A. Communication of General Concerns

Regarding Your Safety or the Safety and Care/Service for Clients

  1. Students will be provided with an Orientation to their WIL site on the first day of their WIL placement. The Orientation may include details of the WIL site's policies and procedures related to communication about the safety of the work environment and/or the safety and care of patients/residents/clients.
  2. If a student has any concerns about the safety of the work environment and/or the safe/appropriate care/service for clients:
  • The student must immediately report these concerns to the College individual associated with the WIL placement (Clinical Instructor, Faculty responsible for your WIL placement, WIL placement Supervisor).
  • The Clinical Instructor/Responsible Faculty/WIL Placement Supervisor will discuss this concern with Site Management.
  • For concerns of a serious nature (e.g. concerns impacting a total student group; a serious care/service situation), the Clinical Instructor/Responsible Faculty/WIL Placement Supervisor will discuss the situation with the Program Coordinator and, potentially, the Chair. The Coordinator or Chair will immediately contact WIL site management to determine the next steps.

Should facility policies require that WIL students report safety or care/service concerns immediately to WIL site management, the student should report to the Clinical Instructor/Responsible Faculty/WIL Placement Officer immediately afterward.

B. Reporting of Incidents of Student Injury during a WIL Experience

  1. Should students experience a personal injury of any kind, this must be reported immediately to the WIL Placement Employer and Clinical Instructor/Responsible Faculty/WIL Placement Supervisor. The WIL Placement Employer will provide first-aid that may be necessary, including arranging for transportation to emergency medical services if required. The Clinical Instructor/Responsible Faculty/WIL Placement Supervisor will notify the Program Coordinator and Chair and complete an Unpaid Work/Education Placement-Accident Report (UWEP-04) and will send this to the College's Occupational Health & Safety Office. Where necessary, the Occupational Health & Safety Office will complete a WSIB 7 form, a Letter of Authorization to Represent Placement Employer and a Work/Education Placement Agreement Form.

C. Reporting of Student Involvement

In Situations of Possible Injury to Clients during a WIL Experience or Student Damage to Facility Property

  1. Should students be involved in care/service situations where there the care/service results in a potential concern/injury to patients/residents/clients of the WIL placement site, this concern must be immediately reported to the WIL Site in order that care can be given. This situation must also be reported immediately to the Clinical Instructor/Responsible Faculty/WIL Placement Supervisor. The faculty member will discuss this immediately with the WIL placement site and ensure that an incident report is completed. The faculty member must also inform the Program Coordinator and the Department Chair for a discussion of program expectations and implications. It is the responsibility of the Chair to ensure that all documentation is obtained regarding the incident and to inform College officials accordingly.
  2. Should students be involved in situations where there is alleged damage to resources/physical property at the WIL site, this concern must be reported immediately to the WIL Site and to the Clinical Instructor/Responsible Faculty/WIL Placement Officer. The faculty member will inform the Program Coordinator and Department Chair for a discussion of program expectations and implications. It is the responsibility of the Clinical Instructor/Responsible Faculty/WIL Placement Officer to complete an incident report with the Chair accountable to ensure all documentation is obtained and to inform College officials accordingly.

​Pre-WIL Health Requirements

Mandatory work-integrated learning (WIL) health and safety requirements must be completed by students prior to student WIL experiences. Successful WIL completion is required for students to progress to program completion.  To qualify for WIL experiences, students must present the following at the start of the program in accordance with pre-admission information provided by the College:           

  • A complete immunization record including MMR, Tdap, Varicella, Pollio, COVID-19, and Hepatitis B. Seasonal flu vaccination is required during flu season (October – March).
  • TB Testing: Evidence of current 2-Step or previous 2-Step + current 1-Step if more than one year has passed since 2-Step testing.
  • An annual Police Check including Vulnerable Sector Screening (VSS).  Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in WIL experiences which will jeopardize progress in the program. Acceptance for WIL is at the agency's discretion; some agencies may request students to provide a VSS completed within six months of WIL start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability.

Safety in the Workplace Course (OHS1320)

All students who participate in unpaid work-integrated learning (WIL) experiences during the course of their program will be required to successfully complete the mandatory Safety in the Workplace course prior to going out on WIL.  The course will provide students with an introduction to workplace hazards and general safety awareness. Students will receive a Record of Completion to provide evidence of this training to WIL experience sites and will consent to their workplace insurance coverage.

WSIB

Prior to your first WIL experience, you must electronically sign a Declaration of Understanding of WSIB Coverage related to Unpaid Clinical placements indicating you understand that WSIB coverage will be provided through the Ministry of Colleges and Universities (MCU) while you are on training WIL experiences. This Declaration will be placed in your student file. It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage has been electronically signed in the Safety in the Workplace Course - OHS1320 and visible on your H.S. Trax home page to be eligible to attend your WIL experience.

Co-operative Education

The academic requirements to be eligible for a co-op work term in a degree program (starting with the 1701 cohort and subsequent cohorts unless otherwise noted) include the following:

  • Minimum 65% session weighted average in the eligibility term two academic semesters prior to any co-op work term.
  • Maximum two failures or withdrawals during the academic semester that occurs in the eligibility term two academic semesters prior to any co-op work term.
  •  Successfully complete the Co-op and Career Preparation modules (CEPR/CDEV71050). Students who fail Co-op and Career Preparation will not be permitted to search for co-op employment, nor will they be able to participate in a co-op work term. Students who fail Co-op and Career Preparation more than twice will not be permitted to continue in their co-op program (exceptions may be granted for degrees).
  • Be enrolled full-time (full-time = 70% of the hours, or 66% or 2/3  of the courses in the current session/level of the program design). Exceptions will apply to those students who have been granted special timetabling based on formal identification of barriers or challenges for which accommodation is required. Academic eligibility requirements must still be met prior to being granted access to seek a co-op work term.
  • Must have successfully completed all but two core courses, according to the program design, by the eligibility term prior to any given work term (regardless of the level the student was placed in advanced standing).
  • Students (even those on special timetables) will not be permitted to complete a co-op work term until conditions above are met and all but two core course deficiencies, according to the program design, are cleared.
  • Co-op work terms may need to be re-sequenced to allow academic deficiencies to be cleared or in the event a student changes cohort (i.e. graduation is delayed by one year or more). Students may not repeat a passed work term.
  • Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the College reserves the right to withdraw the student from the upcoming work term.
  • Meet program specific co-op work term eligibility requirements.

For additional information please refer to the Co-operative Education Regulations & Guidelines: Student Regulations, Procedures and Supports found by:

  1. Login to MyCareer
  2. Select Co-op
  3. Select Co-op Resources
  4. Select Co-op Policies
  5. Select Co-operative Education Regulations, Procedures and Supports for Students

Please Note:

  • Co-op programs add value to your education. Earn money while you apply what you've learned in a real workplace environment. Visit Co-operative Education for more information. 
  • The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
  • Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.
  • Students who are not eligible for co-op or​ do not secure the first work term by the start of the work term semester will be offered the option to enrol in the 15 credit Career Management in Canada GCM70000 co-op alternative. This co-op alternative involves guided activities involving approximately 3 hours of time per week and additional project work.
  • If GCM70000 is selected, students cannot transfer back into the co-op stream and cannot complete a co-op term for their first work term.
  • GCM70000 is delivered online.
  • GCM70000 is only an alternative for the first co-op work term of the program, students still need to complete at least one mandatory co-op work term if they choose GCM70000.

Student Awards

Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available through our partnerships with local businesses, industry leaders, and generous donors. To be considered for an award, you will need to complete the General Application form through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts. For more information, please visit Student Financial Services. ​​

Academic Delivery Plan and College Hours

​​​Academic Delivery Plan Fall 2022

In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2022 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities. 

Back on campus

We look forward to continuing to welcome students back in person and on campus for the fall term. There are three ways in which programs will be delivered:

Hybrid: You will be required to attend in-person classes at your assigned campus. Most class hours will be delivered in person, with a few hours delivered remote/online.

On campus: You will be required to attend in-person classes at your assigned campus. All class hours will be delivered in person.

Remote: Remote programs will be delivered fully online. There will be no in-person classes.

Details regarding classes and delivery formats will be provided in your program schedule (timetable).

College Hours

Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *

*In some instances, classes will be scheduled outside of this time frame and may include Sunday, to accommodate course, program and college requirements.*​​

Web-based Tools

​Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.

Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  

In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate. During the pandemic, on-campus Test Centres will be closed.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.

Program Handbook Revision Log

Revision Log
Last Revised
By Whom
June 24, 2015Nicole Dorscht
June 26, 2015Justin St-Maurice
July 6, 2015Curt Monk
​June 12, 2017
June 21, 2017
​Jillian Grant
Wendy Dunbar
​June 21, 2018​Wendy Dunbar
​July 8, 2019
​Julia Rodricks
​July 10, 2020
​Beth Davidson
​July 15, 2021
​​Beth Davidson
​June 14, 2022​Beth Davidson

Accommodation Disclaimer

​Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing accessibility@conestogac.on.ca or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.

Bachelor of Applied Health Information Science (Honours)