English for Academic Studies

2017/18 Program Handbook

Program Code: 1324
School of Language and Communications Studies
Doon Campus

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Program Handbook Guidelines

The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition. 


A Message from the Dean, Academic Administration

Welcome to Conestoga!

Congratulations on being accepted into the English Language Studies/English for Academic Studies Program offered through the Conestoga Language Institute at Conestoga College ITAL.

This program focuses on the development of the English language skills needed for success in post-secondary education in Canada. You will also take General Education courses which will give you an opportunity to use language within a variety of contexts.

Our faculty members are dedicated educators committed to providing a supportive learning environment. A variety of current language learning methods and techniques are used to encourage active participation in class and meaningful language practice to enhance language learning and acquisition.

This handbook provides you with specific information related to the academic standards, guidelines and protocols related to the Program. If you have any additional questions please contact your faculty, your coordinator or contact me directly.

I wish you all the very best in your studies. Sincerely,

Christine Buuck

Dean, Academic Administration

Program Academic Team

Dean, Academic Administration
Christine Buuck
Room: 2A139
(519) 748-5220 ext. 3675

Chair, Conestoga Language Institute
Crystal Brown
Room: 2A139
(519) 748-5220 ext. 2178

Administrative Assistant for the Conestoga Language Institute
Liliana Pereira
Room: 2A139
(519) 748-5220 ext. 3751

Program Coordinator (Doon)
Laura Stoutenburg
Room : 2E20
(519) 748-5220 ext. 3896


Ahmad Hussain
(519) 748-5220 ext. 3874
Lesline Smikle
(519) 748-5220 ext. 3433


In addition to the full-time program faculty, a team of dedicated part-time faculty will work with you for the duration of this program. These include faculty from other Schools such as the general education courses. All faculty and support staff are available to assist you throughout the program.

Contact information for your teachers will be provided on the first day of the respective classes. Contact your teacher first, the coordinator second and then the Administrative Assistant in the event of an emergency or school-related issue.

Program Overview

Program Description

This four-level English Language Studies program focuses on the listening, speaking, reading, and writing skills required for college/university studies. Students start at a level determined by scores on an in-house placement test or an internationally-recognized English language test such as TOEFL or IELTS. In levels 2 and 3, students reinforce English skills through Canadian Perspectives courses as well as through core English skills courses. Concurrent with English studies in Level 4, students take post-secondary credit courses including Student Success for Higher Learning.

Program Curriculum Sequence/Design

The following is the anticipated sequence of the program over its four levels of implementation beginning in September 2017. Occasionally, minor program design changes do occur and students are notified of these changes. The Conestoga English Language Studies In- house Examination will determine your level of entry into the program.

Course Name Hours per Week
Academic Writing 6 hours (Level 1 has 8 hours)
Pronunciation 3 hours (Level 1 has 5 hours)
(Level 2 has 4 hours)
Reading Comprehension 4 hours (Level 1 has 5 hours)
Listening and Speaking 4 hours (Level 1 has 5 hours)
Canadian Perspectives 3 hours (Levels 2 and 3)
Student Success for Higher Learning 3 hours (Level 4)
Program Electives
Subject to availability
  • Business Computer Applications
  • IELTS/TOEFL Preparation
  • Wellness: A Better You
  • Indigenous Studies
3 hours (Level 4)



Program Learning Outcomes

Successful completion of this program will enable the graduate to

  1. Communicate effectively at a level appropriate to access further academic and vocational studies.
  2. Use complex language structures to convey meaning clearly in both written and oral communication in an academic setting.
  3. Identify, evaluate, and correct individual grammar and pronunciation difficulties in speech and writing for academic purposes.
  4. Interpret academic level texts critically using a variety of reading skills as appropriate.
  5. Apply a systematic approach to vocabulary expansion tailored to individual academic and career goals.
  6. Differentiate between and produce a variety of writing styles and formats used in college/university courses.
  7. Develop skills in researching, drafting, editing and proofreading a variety of written materials reflecting individual academic/career plans.
  8. Identify key information in post-secondary lectures and talks in order to take study notes and demonstrate listening comprehension.
  9. Participate effectively in discussions, presentations and informal dialogues which take place in an academic setting. 
  10. Utilize critical thinking and problem solving techniques in the application of research techniques to both oral and written academic assignments.
  11. Identify and employ effective study skills and strategies for success in post-secondary studies in an English language context.
  12. Analyze various aspects of Canadian culture as they appear in academic texts and talks.


Student Services

Refer to your “Student Guide” for Conestoga’s student services information.


Orientation and placement testing takes place in the week prior to the beginning of classes each semester. At this time, you have the opportunity to log into the college computer system, register for lockers and obtain student I.D. cards. A campus tour is also part of this session.

Within the first two weeks of each semester, the coordinator visits each class and reviews the student guide and program rules and requirements for the semester and for promotion to the next level.

Each semester, counselors from Counseling Services present a workshop on cultural adjustment strategies.

Once a year, a series of workshops designed to empower students with information about issues related to safety and health in Canada is provided.

Program Information and Requirements

Academic Assistance

The program coordinator and faculty can advise you on specific program and course information. Access the Conestoga website for additional assistance through Accessibility Services and the Learning Commons.

Academic Dates

Program start and end dates, holidays and deadlines for course add/drop and withdrawals are located on the Academic Dates webpage.

Courses follow the instructional plans provided the first week of classes.

Academic Probation

Students at academic risk are tracked at midterm and supported with suggested strategies for academic success. Students who fail the same level twice consecutively are discontinued for one semester.

Academic Standing and Promotion Requirements

Progression from Level 1 to 2 to 3 to level 4:

The following criteria must be met in order to progress to the next level:

  1. Students must pass all core* courses – the minimum passing mark is 70%.
  2. Students who fail (1) one or more courses must retake all core* courses at that level.
  3. Students who fail (1) one core* course may possibly be allowed to continue at the discretion of the department.
Level 4:

A pass of 70% in all core* courses admits a student to most diploma courses at Conestoga College, all colleges in Ontario, to the Math and Computer Science degree programs at the University of Waterloo, and to all undergraduate degree programs at Wilfrid Laurier University.

To enter ALL degree programs at Conestoga College, a student must have an average of 80% in all core courses with no core course below 75% (Check for exceptions with the department of the next program you wish to attend).

Level 4 students who fail two or more core* courses must retake all core* courses at level 4.

One core* course failed at level 4 must be retaken, and a maximum of two credits may be allowed in that semester in some diploma programs in the college.


Listening/Speaking, Pronunciation, Writing, Reading, Canadian Perspectives 1 & 2.


The ELS/EAS program provides multiple opportunities to practice English skills for academic purposes. In order for you to benefit from these opportunities, regular attendance is expected throughout the program. Please inform your teachers of any absences and in the case of missed assessments, read the section “Evaluations”.


Apply using the online General Application available through your Student Portal to be considered for awards, scholarships and bursaries available through Conestoga.

Notifications and instructions to complete the application will be sent to all full-time Conestoga students’ email accounts in the Fall semester (Deadline: first Friday in October) and Winter semester (Deadline: first Friday in February). Visit the Financial Aid and Student Awards Office on Conestoga’s website for more information.

Clearance of Academic Deficiency

Supplemental Exams

Any student who has failed a course may apply for a supplemental in order to pass providing the student meets the eligibility requirements to complete the supplemental as outlined below.

It is the responsibility of the student to indicate to the course instructor and the Coordinator his/her intent to clear the deficiency. This must be done within five (5) working days after the final grade was posted. Within this time the course instructor, Coordinator, and student must complete the 'Supplemental Authorization and Terms' Form (RO 479) and the student must take this completed form to the Registrar's Office and pay the required fee.

Since the marks for the Fall semester are not released until just before the Christmas break, it may not be possible to give formal permission for the supplemental until the beginning of the Winter semester. In this case Form (RO 479) must be completed and submitted to the Registrar's Office and fees paid within five (5) working days from the beginning of the Winter semester.

To be eligible to write a supplemental the student must have a failing grade of not less than 65% in no more than one core language course in their level.

A successful completion of the supplemental will result in a final grade mark of 70% which is the minimum passing grade for the course.


Conestoga College email accounts will be used as the primary method of communication between instructors, the college and the students. You are expected to regularly check your email accounts for messages and updates.

Course Add/Drop

See Student Forms on the Conestoga website.

Credit Transfer/Exemptions

Refer to the Student Guide on Conestoga's website.


In failing a level twice consecutively, a student will be required to withdraw from the program for one semester.

Equipment, Supplies and Texts

A list of textbooks and materials required for each level is provided on the first day of the semester.

Evaluations (Deadlines, Tests and Examinations)

The following protocols for missed assignments will be followed:

1.A If a student contacts the teacher before the due date with a reasonable explanation, the teacher will set a new date in discussion with the student. The teacher will use his/her discretion to determine whether an explanation is reasonable. If the teacher determines that an explanation is not reasonable, section 1.B applies.

1.B If a student does not contact the teacher regarding a missed assignment or has not given a reasonable explanation for a missed assignment, an automatic 5% will be deducted for each day the assignment is late up to ten working days after the due date. After this time, the student will receive a grade of 0 for the missed assignment.

The following protocols for missed tests or exams will be followed:

2.A All tests and examinations are to be written on the dates and at the times scheduled. A student must notify the teacher before the beginning of class by email if he/she is not able to write a test in order to have one opportunity to write a make-up test without losing marks. Without prior notification, students will have one opportunity to re- take the test at a later date for a maximum grade of a pass.

2.B Instructors will make use of the test centre for make-up testing for students in Level 3 and Level 4 or work together in consultation with the coordinator to provide proctoring opportunities. Instructors for Levels 1 and 2 will make arrangements with the coordinator for test make-ups.

If a student misses a mid-term or final exam, prior notification and/or appropriate documentation must be provided in order for the student to have an opportunity to reschedule. It is up to the faculty member to reschedule the exam for the student.


ELS students are eligible to graduate upon successful completion of all academic requirements in their program of study. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students who take longer than the advertised program length are responsible for completing any new or additional courses due to a program design change. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.

Program Advisory Committee

Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace. The system of PACs connect the community with Conestoga administration, faculty and students. Advice from PACs is critical for the administration of Conestoga to make decisions which uphold Conestoga’s mission and commitment to career-oriented programming.

Program Transfer

Prior to enrolling in their next program, it is recommended that the students meet with the program coordinator or academic advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met.

Program Progression

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study.

Students who have been away from the program for longer than six months must be re- tested for placement purposes.

Re-admission requirements

Student are required to apply for re-admission when they have been absent from their program for one semester or longer unless an Intention Form RO#401 has been completed, or student has withdrawn or been discontinued. Upon readmission, students are placed into the current program design.

Student Feedback

Student feedback is an essential component of our continuous improvement process. Opportunities for student feedback include completing Student Appraisal of Teaching (SAT) forms, attending forums and completing feedback forms.

Student Representation

CSI and Conestoga agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

Facility Information

Refer to the Student Guide for facility information, including hours of operation and closure practices.

Safety Protocols

Refer to the Student Guide for Conestoga’s Safety and Security Services and procedures.

Policies and Procedures

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 
Students are advised to review and comply with all policies and procedures, including the following: 
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Integrity Policy & Violation of Academic Integrity Procedure 
  • Academic Recognition Policy
  • Academic Credential Procedure
  • Clearance of Academic Deficiency Policy & Procedure
  • Co-operative Education Policy
  • Discontinuance Policy & Procedure
  • Eligibility to Participate in Co-op Work Terms Policy & Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Graduation Requirements and Convocation Procedure
  • Honours Policy & Procedure
  • Program Withdrawal and Refund Procedure
  • Student Code of Conduct Policy
  • Student Concerns and Issues Policy & Procedure
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure
  • Student Feedback Policy

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.

Program Handbook Revision Log

Program Revision Log
Revision Date Scope of Changes
06/15/2017 Program Information Revised

Accommodation Disclaimer

Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility Services are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility Services please drop in or visit our website.

We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.