Community Integration Through Co-operative Education

2023/24 | Conestoga College

Program Code: 1343
Community Services

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Program Handbook Guidelines

​The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.

This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website​ applies to all students, regardless of program.

The Student Guide provides details regarding Student ServicesSafety and SecurityStudent Rights and Responsibilities and more. 


To the School of Community Services

The pursuit of post-secondary education is an important decision, and we are honoured that you have chosen a program at Conestoga in the School of Community Services. 

Here at Conestoga, you will learn from program teams who are dedicated to your success. These teams have extensive community services, academic and research experience. They will work with you as you develop the practical knowledge and theoretical skills required to launch your future career.

As part of your learning experience, we are proud to provide you with state-of-the-art learning facilities that include college-operated child and youth development centres, an on-campus EMS station and a high fidelity live fire training site. Through these facilities, you will have multiple opportunities to engage in active learning experiences that will build your skills and develop the critical thinking required to solve problems and help shape your successful future.

I invite you to plan for success from day one - know what is expected of you and what resources are available for you. Today marks the first day of becoming the professional you aspire to be.

I wish you all the best,

Sandra Schelling
Executive Dean, Schools of Health& Life Sciences and Community Services

Steps to Your Success

 1. Use MyConestoga to Connect To:

  • Your Conestoga Email: Your official vehicle for all college communication.
  • eConestoga: Your resource for all course-based information.
  • Student Portal: Where you will find your final grade information, college tuition invoices, class schedules and absence reporting.
  • Practicum Health Requirements: Keep track of your requirements on an ongoing basis; check that they are complete to allow you to go on your practicum (if applicable).

2. Know Your Academic Schedule And Plan Around It

  • Course Schedule: This is a timetable of all your classes for each semester.
  • The Academic Year Critical Dates: Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the college website. Plan around these dates to ensure you are here when you need to be--including the potential need to be present for the two weeks after the semester ends if you might need to complete supplemental work to allow you to continue to the next semester.

3. Be the Professional You Wish To Become

Civility, respect and professional behaviours will be key in the quality of your learning experience—and a future employer's first and lasting impression. Pay special attention to the following:

  • Professional Dress & Conduct: See Professional Conduct section for professionalism expectations for your program. The college's Student Guide sets out expectations of student conduct for our community at Conestoga
  • Pre-practicum Health Requirements: Pay attention to the deadlines listed on your documents.
  • Social Media: Use responsibly. See Standards of Conduct section of the Handbook.

4. Attend To Enhance Success

Attendance for class, labs and field placement supports student learning and your experience as a future professional.

  • Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See attendance for evaluation section in the handbook.

5. Take Responsibility for Your Academic Status

Make yourself familiar with what is expected of you, and if you have questions, ask.

  • Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
  • Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Refer to the Credit Transfer & PLAR​ website.
  • Academic Policies & Procedures: May be found under Policies and Procedures. Please read and understand the Rights and Responsibilities website. 

Letter to Students

​Dear CICE Student,

This handbook has been prepared to provide information about academic standards, guidelines, and processes specific to the Community Integration through Co-operative Education Program. Reading, understanding and following the information in this handbook is an important first step in your continued success in this program. The handbook has been created to support your personal and professional growth during your time at the college. If you have any questions about the information in this handbook, please ask any member of the program team. Use the electronic index to take you to each section of the handbook and continue to use the handbook throughout the program when you have questions.

The CICE program team will refer to the handbook often, but it is your responsibility to know the program standards.

In addition to the Community Integration Through Co-operative Education Program Handbook, the Conestoga Student Guide outlines important policies and procedures for you to follow. The Community Integration Through Co-operative Education Program Standards Handbook is a supplement to, but not a replacement for, the Conestoga Student Guide.

We are here to help you have a successful college experience. Should you experience difficulty or need assistance in any area of your studies, please contact the Program Manager.

​​All the very best to you in your studies.


Sara Wardell, Program Manager, Community Integration through Co-operative Education 
Lorri Sauvé, Chair, Human Services
Goranka Vukelich, Executive Dean, School of Community Services

CICE Program Team


Your Program Team

Your program team includes faculty, staff and administrators who are committed to your success. If you have questions about your progress in the program, course work or field placement, please take the time to connect with them.

​Communication and Contact Information

Course Instructors

Individual course instructors will inform you as to how you will be able to contact them.

Learning Strategists

Name Email
Brooke Marshall
Kamaia Adamson​
Karen Burdess​​
​Mirindy Bender​
​Sarah Daly​
​Jenny Gingrich​​​

Field Placement Learning Strategist

Name Email

Patti Leather


​Jess Balzer
Program Assistant, Human Services
PAC Assistant, Community Services
​Sara Wardell
Program Manager
Lorri Sauvé
Chair, Human Services
Goranka Vukelich
Executive Dean, School of Community Services

Contacting Program Staff

When contacting program staff outside of class time it is advisable to use email. Your message should include the following information:

  • First and last name
  • Student Number
  • Brief description of the reason for contact
  • How you would like to be contacted

Student E-Mail

All students are supplied with a college email address. Please use the provided email when communicating with College Staff or Faculty. Students are expected to check their college email regularly as most official communication will be sent to their Conestoga College email.

Student Success Advisor

No matter your campus, school, or program, there is a Student Success Advisor (SSA) available to support you. Your SSA is there when you don't know where to start, are experiencing challenges affecting your learning experience, or need help succeeding in your program.

You can sign in to the Student Success Portal to book an appointment.

Student Success Advisor, School of Community Services
Ramona Sipos

College Hours

The College is open and offers classes seven days a week.

Program Overview

Program Description

The Community Integration through Co-operative Education (CICE) program is a two-year program designed to provide individuals with exceptionalities and other significant learning challenges the opportunity to experience college life and enhance their academic and vocational skills with modified programming and support from Learning Strategists. The program includes a number of core courses common to all CICE students in topics such as human relations and communications, job skills, life skills, computer skills, and health and wellness. Other courses will be drawn from a number of current programs in various areas, such as Community Services, Business, and Creative Industries, that reflect student interests and have been intentionally modified to suit the unique learning needs of each individual. These modified courses will allow the CICE students to develop vocational skills associated with their elected area of interest. Throughout the program, students will participate in work placements intended to develop and enhance work skills and involvement with the community. The program will support students to be more independent members of the community, with the goal of transitioning to volunteer or paid employment or further academic studies.

Program Outcomes

1. Develop and implement social and life skills that enhance self-satisfaction and employability.

2. Communicate and collaborate in various environments using skills, strategies and techniques that contribute to the achievement of personal and professional goals.

3. Research the resources, services and employment opportunities offered by community agencies to choose options that best align with personal needs and circumstances.

4. Create an individual development plan that identifies goals to support personal and professional growth.

5. Assess personal and professional skills, strengths and values to develop strategies that enhance job performance and well-being.

Program Design for Your Cohort

Students can find their program design on the student Portal by following the steps below:

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button

Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.

General Education Electives

Students are required to complete General Education elective courses as part of their program requirements. General Education elective course requirements are listed at the bottom of the progress report, which is found on the Student Portal under My Courses. The progress report indicates the level/semester in which the course must be taken. Students are responsible for adding General Education electives into their schedule for the designated semester. Eligible courses are posted each semester by the School of Interdisciplinary Studies on the College's elective website. For more information and to view the current elective course offerings, visit Questions regarding General Education electives can be directed to the School of Interdisciplinary Studies:


Program Technology Requirements

Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

Academic Information

Academic Dates

It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.

Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses. 

Course Add/Drop

You can add, change and drop courses from your portal depending on the dates and which program you are in:

  1. Log in to the Student Portal
  2. Click on the "My Courses" tab
  3. Scroll over the icons to the right of individual course listings. It is strongly recommended that students consult their Program Coordinator/Academic Advisor prior to dropping a course.

Credit Transfer, Pathways & PLAR

Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: 

The Credit Transfer Policy and Procedure are available on the college website.

For more information, visit the Credit Transfer webpage and the PLAR webpage.

If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.

Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.

Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.

For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.


​​​Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Student Financial Services on Conestoga's website.

Awards Available for Community Integration through Cooperative Education 2022-2023

The following awards are available to the students within the CICE Program. 

Award Est. Amount Year or Level # of Awards Criteria Selection Process
​CICE Program Awards
​No Monetary Value
​Completed Year 1 or Year 2​
Minimum of 2 (one for first year students, one for second year students)
​Student has demonstrated the CICE values of commitment, initiative, courage, and empathy.
​Program Selected
There are additional awards with monetary value available specifically to CICE students. Information on these awards can be found here: Student Financial Services - Awards

Students who have questions about any of these awards should speak with the CICE Team.

Attendance and Program Standards

Working Together to Plan Your Success

Your success matters!  Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.

If extenuating, unplanned circumstances require you to miss a class or an assessment, please note that it is your responsibility to follow up with individual faculty members prior to the class/assessment and access any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. It is your responsibility to attend all evaluations (e.g. test, exam, presentation, etc.). If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work, commuting, or vacation plans.  

Faculty Responsibilities

  • To communicate the dates of each evaluation at the beginning of each semester through the Instructional Plan.
  • To communicate, in writing, any unplanned extenuating circumstances that may require changes to the course schedule.
  • As per the Religious Holy Day and Spiritual Observance Procedure, provide alternative evaluation arrangements for missed evaluations due to recognized religious holidays as defined by the College Employer Council.
  • To provide all accommodations requested by Accessible Learning.
  • To consider alternative evaluation requests in good faith and examine the unique circumstances (e.g., unexpected family obligations, personal emergencies, etc.) and collaboratively determine an appropriate solution.
  • Note, do not request doctor's notes from students.

Student Responsibilities

  • To review the instructional plan and familiarize with the dates of evaluation.
  • As per the Religious Holy Day and Spiritual Observance Procedure, inform your faculty member in writing that the religious holiday defined by the College Employer Council will occur during the semester and may require considerations for evaluations to be rescheduled.
  • If you must be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • As soon as possible, email the faculty member associated with the evaluation you missed and arrange for appropriate follow-up. 

Documentation for Absences

Conestoga recognizes that unexpected circumstances, such as brief illness, do arise during the term. As a visit to a health practitioner may not be necessary or possible, we do not ask you to provide a doctor's note except in exceptional circumstances.       

If the evaluation cannot be rescheduled, (e.g., experiential activity, lab, or a group presentation) your professor may provide you with a revised assignment or allocate its marks to another evaluation item, so long as the combined total does not exceed 40% of the course grade. This will be communicated to you by email.

Religious Holidays

Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day or days because of religious beliefs will be given the opportunity to make up the work that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.

It is the responsibility of the student to:

a. Plan ahead and be aware of the dates of all examinations and other course obligations;

b. Advise the Faculty member that they will be seeking accommodation to observe a recognized religious holiday and make a request in writing within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Chair.

Class Cancellations

Class Cancellations Due to Faculty Absence

All class cancellations due to Faculty absences will be posted in the Student Portal. These notices in the Student Portal will be the only general notifications of class cancellations due to Faculty absences.

Although the formal notification comes through the portal, faculty may also elect to post an absences on eConestoga. 

Personal Notifications of Class Cancellations

Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to Faculty absences. To receive such personal notifications students must subscribe to this special service.

To subscribe:

  • Log in to the Student Portal
  • Select Notifications under the Profile tab
  • Select the method by which you would like to be notified
  • Click Update

Note: To change the email address to which these notifications will be sent, select My Addresses under the Profile Tab, and change the default email address.

Characteristics of Successful Students

In order to assist students with their transition into CICE, and prepare students for professional success in their chosen areas of study, the following characteristics of a successful student have been identified:

  1. Students attend class-regularlyarrive on time and pay attention. If they miss a session, they will let the instructor know why and their reasons are legitimate and reasonable. They will ensure they hand in all of the assignments they have missed and understand specifically what was covered/discussed in class. While in class, students should focus on course delivery and be respectful to their instructors and their peers.
  2. Successful students participate in class discussions. They ask the questions that many in the class are bound to have and aren't afraid to contribute their own ideas.
  3. Students meet with their instructors before or after class about grades, comments made on their assignments and upcoming evaluations. They will seek out the support of the program team to find the instructor and engage them in meaningful conversations. CICE students may also request a program team member to be present when speaking to representatives from other college services (i.e. security, parking, etc.). 
  4. Students follow assignment instructions and hand them in on time. Their assignments look neat and professional. They take the time to produce a final product that looks good, a reflection of a caring attitude and pride in their work.
  5. Students utilize the support from their Learning Strategist in their support time. If regular class time becomes available, it should be used for additional support time.

From: Paraphrased Abstracts, Vol. X, No. 1

Faculty Expectations

It is the responsibility of Faculty to:

  • Counsel students in their educational progress.
  • Award credit for attained competency.
  • Provide timely and ongoing feedback to students on their academic progress.
  • Inform students in class how/when tests and assignments and/or marks on them will be returned.
  • Counsel students in their vocational development.
  • Gather, develop, and maintain program resources.
  • Recognize and consider alternative learning activities.
  • Create learning activities.
  • Counsel learners in their use of learning resources.
  • Develop and maintain an interdependent relationship with other faculty.
  • Maintain ongoing communication with students.

Learning Strategist Expectations:

It is the responsibility of the Learning Strategist to:

  • Create alternative learning activities (e.g. modify assignments).
  • Model and support CICE culture.
  • Support students to navigate college services and facilities.
  • Maintain ongoing communication with students.
  • Reinforce course content in support time.
  • Create resources (e.g. review materials, organizers, task lists, etc.) to support student learning.
  • Attend classes with students and take notes.

Student Expectations

It is the responsibility of the students to:

  • Accept responsibility for one's own learning (e.g. ask questions about assignment expectations if unsure).
  • Meet all assigned deadline dates.
  • Attend classes, group meetings, and special functions.
  • Use and maintain program, college, and community resources to maximize learning.
  • Recognize that attitudes affect performance.
  • Maintain ongoing communication with program team.
  • Develop and maintain an interdependent working relationship with other students.
  • Use support time wisely (e.g. be on time, be prepared, stay on task and remain until work is done).
  • If you require clarification of a mark, write an email to faculty indicating the area(s) of clarification required, within 1 to 7 days of receiving the mark.
  • If requesting a meeting with the faculty, bring related information (assignment, mark sheet, etc.) to the appointment.

Oath of Confidentiality and Professional Conduct

Confidentiality ensures the privacy of patrons, clients, families, and co-workers with whom you work. Under no circumstances can personal information relating to these persons be shared in conversations outside of a professional context. Any written or oral reports should exclude all identifying information.

Classroom Protocol

Students learn and work better when there is mutual respect for each other. The College is a healthier and safer place to be when students and faculty can concentrate on the task at hand. All members of the college community have specific responsibilities for achieving this goal, as well as rights which are protected by the College. These rights and responsibilities are listed in the Student Guide. As well, a Student Rights and Responsibilities Policy outlines expectations of students, and the consequences for poor or inappropriate behavior.

In the CICE classrooms, we expect the following from our students:

  1. Students are expected to be present, punctual, and prepared for all classes. All students are responsible for contributing to a positive and respectful learning environment.
  2. Students are expected to listen attentively to the instructor and other students when they are speaking and respect their opinion. It is disrespectful to speak when another person is talking.
  3. Since class time is limited, students are expected to focus on the particular subject and not bring other work or other issues to that class.

Since students come from a diversity of backgrounds, it is expected that students will respect the opinions of others. Additional information can be found in the Discrimination and Harassment Prevention Policy and Procedures​.​

Professional Conduct - Use of Social Media and Cell Phones

To support a quality and respectful learning environment both in the classroom and in field placement, the use of cell phones and laptop computers for social networking should only occur during break times, before/after class, outside of children's play areas (indoors/outdoors) and during formal break time in field placement.

As a student and future professional, it is essential to maintain professional boundaries in all communication, including Social Media.

Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts.

  1. Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood.
  2. Assume that information you post or send can be accessed or altered by anyone.
  3. Consider whether any posting may reflect poorly on you, your school, or your profession.
  4. Avoid online criticism of other students, colleagues, professors or field placements.
  5. Avoid impulsive, inappropriate or heated comments.
  6. Pictures should not be taken, posted to social media sites or shared without the express permission of all individuals involved.
  7. Remember that online sites you visit are not anonymous.
  8. Make sure your on-line name and email reflect professionalism.
  9. Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others. 
Maintain privacy of all care and service activities when in practical work experiences:
  1. Do not take or post any pictures while on placement or involved in lab activities
  2. Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.

Please respect the fact that your faculty and staff will not invite you to their personal web pages when you are a current student, nor will they accept any invitations to your personal sites 


What is Academic Integrity?

Having academic integrity means acting fairly and honestly when engaging in academic activities. 

By having and applying an Academic  Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.

Copyright at Conestoga 

Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:


Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.

Use of Time between Classes

Students are encouraged to use breaks between classes for personal needs (food, washroom, phone calls, e-mails, etc.) but also for group work, studying, and connecting with program team.

Test and Evaluation Procedures

If you need help to understand these procedures, please speak with the program team.

Importance of Test and Presentation Dates

Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating circumstances involving the college, the program, or the faculty may require changes to the course schedule. If this occurs, students will be notified.

Students are required to write all tests during the scheduled in-class test times. There will be NO special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are required to discuss the situation with faculty at the beginning of the semester.

Test Procedures

Once a test begins students may not leave the test room for 30 minutes

  • If students finish a test before that time, they may review their answers but are expected to sit quietly and not disturb others.
  • Once students leave the room they may only re-enter if/when invited back by Faculty.
  • Any student found cheating during the course of an examination/test will be addressed according to procedures found in Conestoga Student Guide.
  • Faculty are responsible to advise students as to the material permitted in the testing room. Personal items and learning materials will be left in an area identified by the Faculty.
  • Faculty will advise as to the seating arrangements of students.
  • During open book tests, students must bring their own course materials (books, notes, Learning Packages, etc.) for individual use only. Students may not share any of these materials. Electronic devices, such as, iPods, text messaging, cell phones, translators, smart watches will not be permitted.
  • Drink and food are not permitted in the testing room.

Guidelines for Working in Groups

The purpose of group work is two-fold. It provides students with the chance to explore and share subject areas too large to undertake alone. As well, it provides students the opportunity to gain experience in working together on specific projects, which will happen regularly in the workplace.

The program team will support you in forming your groups and following these steps to help you get the most out of a group experience:

  1. Meet with your group immediately following the distribution of the assignment.
  2. Determine which content area(s) each member will be primarily responsible for, including researching, writing, organization, presenting, etc. All members are responsible for the entire project and should have an overall understanding of every member's responsibilities.
  3. Determine the appropriate number of meetings the group will require to complete the project.  At meetings, members will share how their tasks are going and ask for help from group members if needed.
  4. Determine a regular time and place to meet. Ensure all group members have input into this decision.
  5. Be sure to have a final meeting before the due date or presentation in order to finalize any tasks and make sure the project is complete. The time can also be used to rehearse your final presentation.

The grading of group projects will be decided upon by individual faculty members. However, group members often receive the same mark, so it's important to do your part so that you don't let your group down. The program team will help you to problem-solve with your group members.

Peer and/or self-grading may also occur. Peer grading is a process by which group members evaluate each other on their individual contribution to the project.

General Guidelines for Written Work

In the program, both in courses and field placement, there are requirements for written work in a variety of formats (e.g. assignments, forms and plans, handouts, etc.). Students are encouraged to use spell-check and grammar-check to assist with the editing of written work. Students may receive help from the program team to improve their written work. 

Submitting Assignments

It is expected that students will submit all assignments on time, on the date they are due at the beginning of class. Late marks will be deducted from assignments that are past the due date.

Assignments that are received past the due date will be subject to the following deductions:

  • 1 to 3 days late - 10%
  • 4 to 6 days late - 20%
  • 7 to 10 days late - 30%
  • 11 to 15 days late - 40%
  • 16 to 20 days late - 50%
Assignments that are received more than 20 days late will receive a mark of 0, but will be reviewed and given feedback.
Students experiencing extenuating circumstances that may prevent them from meeting assigned due dates may have the opportunity to negotiate a different due date providing they meet the following conditions:
  • They discuss their circumstance with the course faculty at least 3 business days prior to the due date
  • They negotiate a new due date that is mutually agreed upon.
NOTE: Reporting an absence on the day a written assignment is due, does not extend the assignment due date. In addition, the required submission of an assignment for one course does not, in any circumstances, warrant absence from another course.

Academic Progress Through the Program

Academic Progression

The college's approach to academic progression is governed by the Promotion Decision Procedure.

A student's academic achievement results in a promotion decision, such as eligible to continue, graduate, and discontinued.

Progress from one level to the next in a program is dependent upon the successful completion of courses and/or meeting program promotion standards.

Progression Guidelines

Each program has very clear guidelines about how students successfully progress through their course of study. These guidelines are found in this program handbook. They include information about what may happen should you fail courses or field placement, how you could recover these courses, and what your options may be if recovery is not possible. We encourage you to review these guidelines in order to understand them. If you have any questions about them, please connect with a member of your program team. Remember, we are all here to help.

In order to resolve any concerns which may arise during a course, field placement or relating to the program overall, students are encouraged to resolve issues or concerns informally at the program level prior to proceeding to a formal appeal.

If attempts have been made, and a successful resolution has not been reached, students are encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under the "Academic Dispute Resolution and Appeal Procedure​."​

Academic Standing

The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. The Conestoga Student Guide is available on the college website and by visiting the "Student Guide" tab in your Student Portal.

In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to the CICE Program:


Students must attain a minimum "D" or 50% passing grade in all core courses.

Area of Specialization courses may have different passing grades depending on the program. Consult with that program for its grading system.

Supplemental Evaluations

The College recognizes that due to certain circumstances, a student's performance in a course may be compromised. As such, the college policy allows the student to take supplemental work or assignments to clear an academic deficiency (risk of failing). Note that there are strict procedures and timelines for supplemental evaluations. For more information, please visit the College Policies, Procedures, Practices and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency. 

In general, a student who fails a course by 10% may be given the opportunity to pass the course by completing a supplemental evaluation. A student in CICE will have the opportunity for TWO (2) supplemental evaluations during the program. A supplemental evaluation will not be granted for a course in which a student has received an academic offence. An academic incident resulting in a warning is not considered an academic offence.

At the end of semester, contact with any student eligible to write a supplemental evaluation will be made either by phone or email. A specific date, time and room number will be given to each student. If a student cannot be reached or is unavailable at the specified date and time, the student forfeits the opportunity to write a supplemental evaluation. 

Academic Probation

Students who have been unsuccessful in their field experience and/or have failed two or more academic courses, may be recommended for Academic Probation. Academic probation allows students to be promoted to the next level with a special timetable or with academic conditions. Special timetables and academic conditions are designed as part of written learning contract that the student, Program Manager and CICE team create together. The goal of these measures is to allow students to continue in the program accompanied by a supportive plan for success.


Students who have:

  • Not successfully completed the requirements of their Academic Probation,
  • Failed to meet the standards set out in the Conestoga Student Guide and/or the CICE Program Standards and Procedures Handbook involving academic dishonesty, student responsibilities, or unacceptable behaviour, attitude, or conduct, or
  • Failed 60% or more of their academic courses and/or have failed field experience twice may be discontinued from the CICE Program.
Students who have been discontinued from the CICE Program will not be considered for re-entry to the program for a minimum of one semester and/or until they have worked with the Program Manager to develop a written learning contract to support their academic and non-academic success.

Dropping Courses/Withdrawal

Your Student Guide provides detailed information about dropping courses. If you are planning to drop a course, you must do so within the time period. If you have missed that time period, please see the Program Manager and they will advise you as to your options. Not attending does not constitute an official dropping of a course and will result in a grade of "F".

Students not planning to return to the CICE Program the following semester are expected to complete a Withdrawal Form available from the Program Manager, the Registrar's Office, or on the college website.


Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide. It is recommended that students begin this appeal process by first meeting with the faculty and/or Program Manager.

Readmission to a Program

Students are required to apply for readmission when they have been absent from their program for one semester or longer unless an Intention Form has been completed (returning students only), or when the student has withdrawn or been discontinued. Upon readmission, students are placed into the current program of study which determines graduation requirements. Students are subject to the college and program policies and procedures in place at the time of readmission.

Students applying for readmission to Level/Semester one must do so through Ontario Colleges. Students applying for readmission to a level beyond Level/Semester one must do so using a Conestoga College Program Application Form. Applicable fees will be charged.

The application for readmission will be reviewed based on the student's academic eligibility, program readmission requirements, and space availability. The student will be informed in writing of the decision.

For additional information, refer to the Academic Administration page for more information on the readmission procedure.

Work-Integrated Learning Experiences

​Student Consent Forms

Students are required to complete program specific consent forms. To access the forms, students need to visit the WIL Document Services Community in myConestoga and click on the Consent Forms tab. 

Safe Practice

Safe practice is a hallmark of professional practice. It is an expectation of everyone who is or wants to be a professional.

There are a number of policies and procedures associated with practical training in your program that has been developed to ensure your safety and the safety (physical and emotional) of those around you. These will be reviewed with you during your program.

The following basic procedures are outlined for your attention and follow-through:

  1. Your personal safety begins with the use of professional attire and foot wear and with your attention to the health and safety expectations that may be identified throughout the college. 
  2. Help us have a safe and pleasant environment by wiping up spills, by ensuring laptop cords do not snake across walking areas, and by reporting equipment or facility problems when you see them.
  3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to certain programs; failure to follow these may result in your inability to participate in a lab, class or experiential learning activity.  
  4. Safe work practices are to be followed during all training; follow the direction of your instructors. If you have a field placement, your Instructor/Responsible Faculty/Preceptor will ensure that you are aware of safe practices and safety precautions and procedures. This includes problem-solving by the Responsible Faculty and Program Coordinator with the college's Occupational Health & Safety Department as required. For example, should outside temperatures during the summer become unusually hot, very high temperatures may occur in some workplaces; this could require that specific steps be taken to ensure a safe working environment. 
  5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge immediately. This is an opportunity to problem-solve how to avoid these areas of concern for the future.

Work-Integrated Learning Experience

In order to successfully complete the CICE Program students must successfully complete field placement hours. Field placement is a required course that differs from any current employment that students may have. The Field Placement Learning Strategist (FPLS) will work with students and employers to facilitate their placement. All important information about field placement is available in the "Field Placement Guide" which will be provided in the Field Placement Seminar Courses.

The following procedures have been developed to make it easier to identify and address any concerns or issues regarding your safety, or the safety and care of clients that may come up during the placement. This supports both a meaningful learning experience and a constructive partnership with the placement site.

Work-Integrated Learning Policies

In the CICE Program we believe that learning is based on a balance of theory and practice. The field placement experiences provide learning opportunities that can be expanded and clarified with the knowledge gathered from classes. Therefore, field placement is scheduled in conjunction with other classes. It is considered in the students' best interest that there is no separation of theory and practice.

Field Placement courses must be taken sequentially:

Field Placement: Introduction to Practice Modified

Field Placement: Preparation to Practice

Field Placement: Field Placement I

Field Placement: Field Placement II

  1. It is the student's responsibility to be familiar with and understand all aspects of the WIL process, including: course outlines, policies, WIL requirements, and particularly the evaluation package.
  2. Students may not begin placement until they have completed all their pre-placement requirements and have obtained clearance from Conestoga College's Work Integrated Learning Document Services (WIL).
  3. Students are to act responsibly as a representative of Conestoga College and abide by college and CICE program policies. WIL should be treated as paid employment, by demonstrating professional work standards and commitments by arriving on time, being prepared and ready to work.   
  4. Students are expected to work their full shifts as assigned by their Field Partner and the FPLS, and to complete the placement attendance and activity log. The length of shifts can vary from placement to placement. Students who will be absent from placement are required to notify both the placement site where they are placed, and the FPLS at the college prior to the start of their shift that day. Phoning the placement site is the preferred method to indicate an absence.  If there is no answer, students should leave a message. Alternatively, they can send an email.
  5. Students who require special shift considerations due to extenuating circumstances must negotiate this with their Field Partner & the FPLS at the beginning of placement.  The FPLS, in consultation with the Field Partner, must also approve any altered shift arrangements.
  6. Students are required to make up any time missed from field placement. Student absences are regularly monitored by the FPLS. If missed time becomes a concern, students will be asked to meet with the Field Partner & FPLS to review the situation and develop a plan for completion of the placement.   
  7. Students may request in writing to the FPLS to have up to two make up days waived provided that the circumstances surrounding the absence are extenuating and verifiable (i.e. injury, surgery, family health, bereavement) and the placement is progressing satisfactorily.  A request to have these days waived must be submitted once there is awareness of required absence or as soon as possible after the absence has occurred. The decision to waive make up days is made by the FPLS and Program Manager. These days are monitored and recorded in the student's placement file.  A decision on waiving days will be made after an evaluation from student & Field Partner has been received.
  8. Students are to attend field placement seminar courses weekly. The student is expected to maintain Attendance & Activity Logs when out on placement.  Students are responsible to have the Log documents available to the Field Partner and must ensure they are signed off regularly. The FPLS may request a review at any time during the term.   
  9. Students are encouraged to discuss their progress during weekly seminar classes. Students should maintain communication with the FPLS and Field Partner, and immediately notify either of issues that may arise. The FPLS will review with all parties, inform the Program Manager of the issues, identify solutions, and get them resolved.
  10. In accordance with the "Submitting Assignments" information in the CICE Program Handbook, no WIL documents will be accepted after the last day of the semester unless the student has made prior arrangements with the FPLS. 
  11. Students who have not completed all required hours or experience requirements by the end of the semester might be eligible for an 'Incomplete'. This would be negotiated with the FPLS in consultation with both the CICE Program Manager, as well as the placement site before the end of the semester. If the 'Incomplete' is approved by the Program Manager, the student may be granted an extension to return to the placement and complete the outstanding items or they may be granted permission to carry over some items to their next placement.
  12. If a student's placement is terminated by the placement site during the semester, the FPLS will review the events leading to the termination.  A consultation with the CICE Program Team will occur.  The student will be required to meet with the Program Manager. Based on the evidence gathered, a final decision will be made that may result in one of the following: a student may be required to drop the placement course, accept a Fail for the course, or possibly be relocated to a new placement site.  The time of the semester in which the termination occurred, and the factors involving the termination will be contributing factors in determining next steps.

Pre-WIL Health Requirements

Mandatory work-integrated learning (WIL) health and safety requirements must be completed by students prior to beginning their field placement. Successful placement completion is required for students to progress to program completion. To qualify for field placement, students must present the following at the start of the program in accordance with pre-admission information provided by the College:                

  • Seasonal flu vaccination is recommended during flu season (October – March).
  • TB Testing: Evidence of current 2-step or previous 2-step + current 1-step if more than one year has passed since 2-step testing.
  • A Police Check for Vulnerable Sector Screening (VSS).  Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in field placement which will jeopardize progress in the program. Acceptance for field placement is at the discretion of the field partners; some field partners may request students to provide a VSS completed within six months of field placement start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability.
  • Electronic consent forms

Safety in the Workplace Course (OHS1320)

All students who participate in unpaid field placements will be required to successfully complete the mandatory Safety in the Workplace course prior to going out on placement.  The course will provide students with an introduction to workplace hazards and general safety awareness. Students will receive a Record of Completion to provide evidence of this training to placement sites and will consent to their workplace insurance coverage.

This will be completed in the student's first semester.


Prior to your first placement, you must electronically sign a Declaration of Understanding of WSIB Coverage related to Unpaid Clinical Placements indicating you understand that WSIB coverage will be provided through the Ministry of Colleges and Universities (MCU) while you are on placements. You must also complete and sign the unpaid education placement student acknowledgement of responsibility form. These Declarations will be placed in your student file. It is your responsibility to ensure that the Declaration of Understanding for WSIB Coverage and Acknowledgement of Responsibility are signed electronically or you will not be allowed to attend field placement.

Concerns Regarding Student Safety or the Safety and Care/Service for Clients

Communication of General Concerns regarding Your Safety or The Safety and Care/Service for Clients

  1. Students will be provided with an Orientation to their placement site on or before the first day of their placement.  The Orientation may include details of the placement site's policies and procedures related to communication about the safety of the work environment and/or the safety and care of patients/residents/clients.
  2. If a student has any concerns about the safety of the work environment and/or the safe/appropriate care/service for clients:

a. The student must immediately report these concerns to the FPLS and the Field Partner.

b. The FPLS and Field Partner will discuss this concern.

c. For concerns of a serious nature (e.g. concerns impacting a total student group; a serious care/service situation), the FPLS and Field Partner will discuss the situation with the CICE Program Manager, and potentially the Chair. The CICE Program Manager will immediately contact placement site management to determine next steps.

Should facility policies require that placement students report safety or care/service concerns immediately to placement site management, the student should report to the FPLS immediately afterward.

Reporting of Incidents of Student Injury During a Placement Experience

  1. Should students experience personal injury of any kind, this must be reported immediately to the Field Partner and the FPLS.
  2. The Field Partner will provide first-aid that may be necessary, including arranging for transportation to emergency medical services if required.  The Field Partner will notify the FPLS and/or Program Manager and complete an Unpaid Work/Education Placement-Accident Report (UWEP-04) and will send this to the College's Occupational Health & Safety Office.  Where necessary, the Occupational Health & Safety Office will complete a WSIB 7 form, an MTCU Letter of Authorization to Represent Placement Employer and a MTCU Work/Education Placement Agreement Form.

Reporting of Student Involvement in Situations of Possible Injury to Clients During a Placement Experience or Student Damage to Facility Property

  1. Should students be involved in care/service situations where there the care/service results in a potential concern/injury to patients/residents/clients of the placement site, this concern must be immediately reported to the Placement Site for care to be given. This situation must also be reported immediately to the Field Partner and FPLS. The FPLS will discuss this immediately with the placement site and ensure that an incident report is completed. The FPLS must also inform the Program Manager and the Chair for a discussion of program expectations and implications. It is the responsibility of the Chair to ensure that all documentation is obtained regarding the incident and to inform college officials accordingly.
  2. Should students be involved in situations where there is alleged damage to resources/physical property at the Placement site, this concern must be reported immediately to the Placement Site and to the FPLS. The FPLS will inform the Program Manager and Chair for a discussion of program expectations and implications. It is the responsibility of the FPLS to complete an incident report with the Chair accountable to ensure all documentation is obtained and to inform college officials accordingly. 

Student Engagement

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

​​Student Feedback

​Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Ontario College Student Experience Survey

All college programs in the province are evaluated using the Ontario College Student Experience Survey. This survey is conducted each academic year in select classes - every student is invited to participate in each year of their program. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process has two components: the Early Course Check-in and the Full-SAT. The Early Course Check-in is 8-12 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. 

Program Advisory Committees (PACs)

Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.

All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.

At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.

Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.

College-wide Policies and Procedures

​​Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Religious Holiday Policy & Procedure
  • Student Expectations for Online Engagement
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure
  • Student Rights and Responsibilities Policy & Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

Web-based Tools

​Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Accommodation Disclaimer

​Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.

Program Handbook Revision Log

​ Last Revised By Whom
May 2015Goranka Vukelich
June 2015Jillian Grant
May 20, 2016Goranka Vukelich
May 31, 2016Jillian Grant​
​June 2017​Jillian Grant
​June 6, 2018
​Jaymie Wilson-Neil
​July 9, 2019
​Julia Rodricks
​June 6, 2020
​Shannon Lipskie and Ashitha Jacob
​July 16, 2021
​Liz Oliveira
​June 17, 2022​Jess Balzer
​June 1, 2023​Cindy Wang

Community Integration Through Co-operative Education