Packaging Engineering Technician (Optional Co-op)

2023/24 | Conestoga College

Program Code: 1348
Engineering & Technology

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Program Handbook Guidelines

​The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.

This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website​ applies to all students, regardless of program.

The Student Guide provides details regarding Student ServicesSafety and SecurityStudent Rights and Responsibilities and more. 

Welcome

​Welcome to the School of Engineering & Technology.

Conestoga College offers a full range of engineering and technology programs to suit your interests and career aspirations. Within these, there are one-year certificates (both foundational and post-diploma), two and three-year diplomas, and four-year bachelor's degree programs. Pathways exist within these programs to empower students to reach their full potential.

All of our programs incorporate active learning that may include project-based learning, cooperative education, case studies, and capstone projects. Active learning allows students to apply theory to practice during their studies and results in a graduate who is better prepared for the real work world. Employers like our approach to learning and student development, which is why the School of Engineering & Technology has a history of excellent graduate and co-op placement rates.

Sincerely,​

Tony Thoma, MBA, P.Eng.
Executive Dean

Program Staff Contact Information

Program Administration and Faculty

Executive Dean – Engineering–Technology–Trades
Tony Thoma, MBA, P.Eng.
A2205-4 - Cambridge Campus
519-748-5220 ext. 3212
tthoma@conestogac.on.ca

Executive Assistant to Executive Dean:
Rebecca Dougherty​
A2205 – Cambridge Campus
519-748-5220 ext. 4573
rdougherty@conestogac.on.ca

Program Chair​
Sarah Zamin 
A2205 - Cambridge Campus
szamin@conestogac.on.ca

Administrative Assistant to the Chair:
Kaila Lezama
A2205 - Cambridge Campus
519-748-5220 ext. 4555
klezama@conestogac.on.ca

Program Coordinator & Faculty

Program Coordinator

Jean-Francois Guillerez 
Cambridge Campus

Program Faculty

Gregory Crowe
Cambridge Campus
gcrowe@conestogac.on.ca

Marija Jaric 
Cambridge Campus

Steve Gardner
Cambridge Campus

Other Faculty
In addition to the core complement of your full-time program faculty, other faculty will work with you for the duration of this program.  These include faculty from other Schools for the breadth and or / general education courses, as well as faculty with expertise in specific areas of program focus.

Contact information for these faculty members will typically be provided on the first day of related courses.​

College Support Services​

Assoc. Registrar's Office (Student Records)
Kerry Porter | A1213 - Cambridge
519-748-5220 ext. 3235 | studentrecords@conestogac.on.ca

Admissions Officer
Darlene Lavigne | Welcome Centre - Office of the Registrar
519-748-5220 ext. 2331 | dlavigne@conestogac.on.ca

Co-operative Education
Contact your Co-op Advisor​

Financial Aid / OSAP / Student Awards
Financial Aid Office | Welcome Centre - Doon
519-748-5220 ext. 3378 | osap@conestogac.on.ca

Technical Support
IT Service Desk | Doon - 1E12
519-748-5220 ext. 3444 | itsdesk@conestogac.on.ca

Other Faculty

In addition to the core complement of your full-time program faculty, other faculty will work with you during this academic program. These include faculty from other Schools for the breadth and or/general education courses, as well as faculty with particular expertise in specific focus areas.

Contact information for each faculty will typically be provided on the first day of related courses.

​​Communication - School Standard

Conestoga College and eConestoga student email accounts are used to communicate with students.  Students are expected to regularly check their student email accounts.  Faculty and staff will not respond to emails from non-Conestoga email addresses.​

ONE Card - Student Identification Card

Conestoga's ONE Card is the College's official identification card for students. Before you can be fully registered and access your timetable, you must upload a student photo.  Your ONE Card student photo completes your student record, confirms that you are a Conestoga College student, and gives you access to student services. When your ONE Card student photo has been uploaded and approved, your card will be mailed to you. ​​Learn more about using your ONE Card here. If you have any questions, please email the ONE Card Office.​

College Hours

The College is open and offers classes seven days a week.

Program Overview

​​​​Program Description

You are probably taking it for granted -- most of us do – but packaging is a big part of your everyday life and is used in almost every industry. 

This program will teach you how to combine the basic principles of chemistry, physics, mathematics, engineering, and business to design and evaluate packaging using different materials (metal, glass, plastic, paper, and corrugated boards). You will get to test different packaging solutions using standard industry-grade equipment and possibly partner directly with industry organizations to work on their teams. You will also study topics critical to any packaging system, from product protection (safety and security) and durability to the overall environmental impact and how we can mitigate it. 

Master the fundamentals of packaging technology and become a part of the growing, dynamic community of professionals that help influence society’s and industry’s needs.

*Students meeting the appropriate requirements (see Co-op Program Standard below) can apply to enroll in the Packaging Engineering Technician (Optional Co-op) Program and complete 420 hours of paid co-op work term in the Spring/Summer (Level 3).​​

Program Learning Outcomes

  1. Analyze and solve technical problems in packaging manufacturing through engineering principles
  2. Design and evaluate the characteristics, attributes, manufacturing processes, systems and technologies associated with packaging materials and current packaging equipment through the application of engineering principles and practices
  3. Develop solutions using appropriate technical packaging software to address packaging problems
  4. Apply testing techniques to different packaging materials and systems to verify compliance with specifications, regulations, and industry expectations for the packaging development process
  5. Analyze protective packaging systems to minimize hazards encountered in product distribution
  6. Recommend material and process improvements through the examination of packaging design and cost structure
  7. Use effective communication techniques, through written and oral methods, to convey technical information to diverse audiences
  8. Use knowledge of legal requirements, sustainability expectations and ethical practices in the packaging industry to inform the business decision process
  9. Consider the environmental impact of packaging products through the full life-cycle of the packaging materials and processes to influence business decisions.

Current Program Design

Students can find their program design by following the steps below:
  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button
Courses are listed by level/semester. Please be aware that General Education/Interdisciplinary electives are listed at the bottom of the student's progress report and indicate the specific level/semester in which they are to be completed.  ​

General Education Electives

Students are required to complete General Education elective courses as part of their program requirements. General Education elective course requirements are listed at the bottom of the progress report, which is found on the Student Portal under My Courses. The progress report indicates the level/semester in which the course must be taken. Students are responsible for adding General Education electives into their schedule for the designated semester. Eligible courses are posted each semester by the School of Interdisciplinary Studies on the College's elective website. For more information and to view the current elective course offerings, visit https://www.conestogac.on.ca/electives/diploma. Questions regarding General Education electives can be directed to the School of Interdisciplinary Studies: genedfaq@conestogac.on.ca

Co-operative Education

Applying to the Co-op Stream (Fall intake only): 

  • All applicants apply to the non-co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Not every student who meets academic eligibility requirements will be admitted to the co-op stream.
  • To be considered for admission to the co-op stream, students are required to achieve a minimum 70% session weighted average, and no failed or dropped courses in Level 1.

To participate in a co-op work term, students must:

  • Successfully complete the Co-op and Career Preparation modules (CEPR/CDEV1020).  Students who fail Co-op and Career Preparation will not be permitted to search for co-op employment nor will they be able to participate in a co-op work term.  Students who fail Co-op and Career Preparation more than twice will not be permitted to continue in their co-op program.
  • Be enrolled full-time (full-time = 70% of the hours, or 66 2/3 % of the courses in the current session/level of the Program Design.)  Exceptions will apply to those students who have been granted special timetabling based on formal identification of barriers or challenges for which accommodation is required. Academic eligibility requirements must still be met prior to being granted access to seek a co-op work term.
  • Must have successfully completed all but two core courses, according to the program design, by the eligibility term prior to any given work term (regardless of the level the student was placed in advanced standing).
  • Students (even those on special timetables) will not be permitted to complete a co-op work term until the conditions above are met and all but two core course deficiencies, according to the program design, are cleared.
  • Co-op work terms may need to be re-sequenced to allow academic deficiencies to be cleared or in the event a student changes cohorts (i.e. graduation is delayed by one year or more). Students may not repeat a passed work term.
  • Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term.
  • Meet program-specific co-op work term eligibility requirements.
  • Academic eligibility for a co-op work term is based on the term that occurs two terms prior to any work term.  Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term.
  • Students may only defer one work term regardless of the reason(s) (e.g. failed or missed work term).
  • Students who do not successfully complete their deferred work term will be removed from the co-op stream.
  • Since only one work term may be failed/deferred regardless of the reason(s), should a subsequent work term be missed/failed/unsecured (not successfully completed for any reason) the student will be immediately removed from the co-op stream.
  • Students who are discontinued are not eligible for co-op work terms.

For additional information please refer to the Co-operative Education Regulations and Guidelines: Student Regulations, Procedures and Supports found by:

  1. Login to MyCareer 
  2. Select Co-op 
  3. Select Co-op Resources
  4. Select Co-op Policies
  5. Select Co-operative Education Regulations, Procedures and Supports for Students

Please Note:

  • Co-op programs add value to your education. Earn money while you apply what you've learned in a real workplace environment.  Visit Co-operative Education for more information. 
  • The College cannot guarantee co-op employment.  All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
  • Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.​
  • In order to participate in a WIL experience/Co-op work term, students must be legally eligible to work in Canada.

Academic Information

Academic Dates

It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.

Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses. 

​Course Changes (Adding/Dropping)

Students can find their program design by following the steps below:

  1. Log in to Student Portal.
  2. Click on 'My Courses' tab.
  3. Scroll over the icons to the right of individual course listings.
It is strongly recommended that students consult the Student Success Advisor/Program Coordinator prior to dropping a course.   Adding/dropping courses may affect a student's status and financial aid entitlement and may also be limited by other factors.  

  • If a course withdrawal is processed prior to the deadline date, a dropped course will be recorded as a "W" (withdrawal) on the transcript.
  • If a course withdrawal is processed after the deadline, an "F" (fail) will be recorded on the transcript.
Students may add/drop courses through the Student Portal when timetables are available.  If a student is unable to make a course change(s) in the Student Portal, they can submit a Course Change Request Form which can be found in the Student Portal, under the "Services" tab, "My Forms" button.  

Continuing Education and OntarioLearn courses are not included in student full-time fees. Students wishing to take these part-time courses are required to pay the full fee for the individual course(s). Students may add these or other courses under the 'Browse Continuing Education' tab in their Student Portal.

Credit Transfer, Pathways & PLAR

Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: credittransfer@conestogac.on.ca. 

The Credit Transfer Policy and Procedure are available on the college website.

For more information, visit the Credit Transfer webpage and the PLAR webpage.

If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.

Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.

Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.

For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.

​​Program Transfer

Prior to transferring to another program, it is recommended that the student meets with the program coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a Program Application Form to the Registrar's Office. If considering transferring to a program outside the school in which they are currently enrolled, students ​may want to discuss options with a Career Advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met. Additional information for career or academic advising is available from faculty, program coordinators, or career advisors in the Welcome Centre.​​​


​Academic Assistance

Academic assistance is available to students through a variety of avenues.  The program coordinator/academic advisor and faculty can advise students on specific program and course information such as adding/dropping courses, special timetabling, etc.  Access the Conestoga website for assistance provided through Student Success Services which includes Accessibility Services and the Learning Commons which offers Learning Skills workshops, Peer Services, Math and Writing assistance.

Awards

Conestoga College has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders.  To be considered for an award, complete the General Application available through your Student Portal.  Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit Student Financial Services on Conestoga's website.

Awards are generally based on academic performance on an aggregate basis (e.g​., highest overall average), single course basis (e.g., best third year project), or particular grouping of courses (e.g., Leica Geoystems Surveying Award).  The monetary value, number, and type of awards will vary from year to year, depending on funding and student performance. ​​

The criteria and monetary value for each award will be determined either by program faculty and/or the donor(s) providing the funding.

Attendance and Program Expectations

Working Together to Plan Your Success

Your success matters!  Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.

If extenuating, unplanned circumstances require you to miss a class or an assessment, please note that it is your responsibility to follow up with individual faculty members prior to the class/assessment and access any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. It is your responsibility to attend all evaluations (e.g. test, exam, presentation, etc.). If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work, commuting, or vacation plans.  

Faculty Responsibilities

  • To communicate the dates of each evaluation at the beginning of each semester through the Instructional Plan.
  • To communicate, in writing, any unplanned extenuating circumstances that may require changes to the course schedule.
  • As per the Religious Holy Day and Spiritual Observance Procedure, provide alternative evaluation arrangements for missed evaluations due to recognized religious holidays as defined by the College Employer Council.
  • To provide all accommodations requested by Accessible Learning.
  • To consider alternative evaluation requests in good faith and examine the unique circumstances (e.g., unexpected family obligations, personal emergencies, etc.) and collaboratively determine an appropriate solution.
  • Note, do not request doctor's notes from students.

Student Responsibilities

  • To review the instructional plan and familiarize with the dates of evaluation.
  • As per the Religious Holy Day and Spiritual Observance Procedure, inform your faculty member in writing that the religious holiday defined by the College Employer Council will occur during the semester and may require considerations for evaluations to be rescheduled.
  • If you must be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • As soon as possible, email the faculty member associated with the evaluation you missed and arrange for appropriate follow-up. 

Documentation for Absences

Conestoga recognizes that unexpected circumstances, such as brief illness, do arise during the term. As a visit to a health practitioner may not be necessary or possible, we do not ask you to provide a doctor's note except in exceptional circumstances.       

If the evaluation cannot be rescheduled, (e.g., experiential activity, lab, or a group presentation) your professor may provide you with a revised assignment or allocate its marks to another evaluation item, so long as the combined total does not exceed 40% of the course grade. This will be communicated to you by email.


Evaluations (deadlines, tests and examinations)

Projects

Each project has a clearly defined set of dates for its deliverables. If, for a legitimate reason, any student believes that their project cannot be completed on time, they must formally request an extension to the due date from the project coordinating professor at least one (1) week prior to the scheduled end of the project.  Approval of the request for extension will be considered by the faculty team but is not automatic.

Assignments and Labs

Work is normally due one week from the date assigned. Any exceptions will be clearly stated. Students are responsible for keeping a copy of all submitted and marked assignments.

Marking

All project work is evaluated using a set of predefined rubrics. Depending on the specific outcomes for the week, student performance will be evaluated and recorded. Each student will receive a copy of this marked rubric identifying specific areas of strength and/or weakness. These rubrics should be kept as of a record of performance.

What is Academic Integrity?

Having academic integrity means acting fairly and honestly when engaging in academic activities. 

By having and applying an Academic  Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.

Copyright at Conestoga 

Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:

Plagiarism

Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.

Academic Progress Through the Program

Academic Progression

The college's approach to academic progression is governed by the Promotion Decision Procedure.

A student's academic achievement results in a promotion decision, such as eligible to continue, graduate, and discontinued.

Progress from one level to the next in a program is dependent upon the successful completion of courses and/or meeting program promotion standards.

Academic Standing and Promotion Requirements – Program Standard

It is the student's responsibility to ensure that they have fulfilled the program design requirements necessary to graduate. If for any reason a student is concerned about their academic progress, they should arrange to meet with the corresponding faculty member or with the program coordinator.  Failure or withdrawal from any course(s) may result in the student not being promoted to the next academic level.

If a student withdraws from the program for any reason, they have a maximum of five years from their original start date in order to complete the program requirements and earn the related and current certificate or diploma. If the program design changes significantly during this timeframe there may be the necessity to fulfill additional program requirements.

Common Academic Decisions

At the end of each level/semester, the program team reviews students' grades. Below are the most common academic decisions issued by the program team:

Eligible to Continue

Students that pass all courses, and complete their electives, are eligible to continue in the program.​

Note 1: Co-op employment is not guaranteed by Conestoga College

Note 2: Students who successfully complete the required four levels in-school but are unsuccessful in completing the co-op requirements, may graduate from the Packaging Engineering Technician Diploma program without the co-op endorsement. 

​​​​​​Clearance of Academic Deficiency

Decisions (Pending)

Supplemental Assessment: Students who have failed one course may request a supplemental assessment (a "make-up") if they meet eligibility criteria. It is the student's responsibility to check the grade postings. It is not the responsibility of the professor to seek out the student and offer a Supplemental. Supplemental assessments may be approved by faculty, or the program team, if the student meets the following academic criteria in addition to the criteria in the Clearance of Academic Deficiency Policy and Procedure:

  1. The failing grade must be no less than 50%.  If the minimum passing grade for the course is 60% or higher, the minimum failing grade must be no less than 10% below that grade. 
  2. Attended 80% or more of the classes in the course in question.
  3. No more than one supplemental assessment per semester.
  4. Must have passed at least one formal evaluation in the course. 
  5. No academic offence(s) registered for the course in which the supplemental is being requested. 
The test must be completed within three weeks from the end of the semester. To register for a Supplemental, the student must have an Authorization for Supplemental form completed and signed by the program coordinator and submit the appropriate fee ($40.00) to the Registrar's Office. Failure in the Supplemental will result in no change to the original course grade. Successful completion of the Supplemental evaluation will result in the minimum passing grade being awarded. The final grade as a result of the Supplemental will be automatic and is ineligible for appeal.  The full details are outlined within the Clearance of Academic Deficiency Policy and Procedure

Discontinuance, Withdrawals, and Probation

If a student fails an elective course they must make up the credits prior to the completion of the program. If the failed course occurs in the final semester of the program, the student has five years from their start date in the program to earn the missing credits.

If a student fails a core course, i.e. non-elective, they may be discontinued in the program. Students may also be discontinued from a program based on misconduct, or in some sponsored programs, for lack of attendance.
 
Students who wish to terminate their studies must officially withdraw from their program in writing by completing the Withdrawl Form which is located in the Student Portal​ under the "Services" tab.  Click on the "My Forms" button to locate, complete and submit the digital form to the Registrar's Office.   Students who do not officially withdraw are still liable for outstanding fees and may not be eligible for a refund.  Non-attendance does not constitute official withdrawal and academic records may reflect failures.

Academic Decision Program Standards

"F" = Failed; "DNA" = Did Not Attend (Missed); "W" – Withdrawn (Dropped);

"ISE" – Interdisciplinary Studies Electives

1st Year ​ ​
CODEDECISIONMaximum Number of FAILED + MISSED + DROPPED (exclusive of "ISE's")
02PROMOTED to YEAR 2( 0 )
03PROMOTED TO YEAR 2 with "Special Timetable" See note #2( 1 - 3 )
06DISCONTINUED – not allowed to continue in the Program - See note #3( 4 or More )
​2nd Year​
CODEDECISIONMaximum Number of FAILED + MISSED + DROPPED (exclusive of "ISE's")
01PROGRAM COMPLETED, (qualified to graduate)( 0 )
04REMAIN IN YEAR 2 with "Special Timetable"( 1 - 5 )
05PENDING - decision deferred due to special circumstances
06

DISCONTINUED - may not continue in the Program

See note #3

( 6 or More ) or

Has failed one course for the third time​

Students participating in academic offences are subject to Conestoga's Academic Offences Policies and Procedures listed here on the website.

Note #1
  1. Courses dropped after the refund deadline "W", and missed courses "DNA", will be considered as a Failure for purposes of discontinuance. Refer to the student guide for the refund deadline.

Note #2 - The "SPECIAL TIMETABLE POLICY" for this program is as follows

  1. With respect to scheduling courses, priority must be given to courses failed or missed in the previous semesters.
  2. Provided there are NO timetabling conflicts, new courses may then be taken, if prerequisites have been attained.
  3. A maximum of 9 courses, including any Interdisciplinary Studies Electives, may be taken in a semester.

Note #3 - "DISCONTINUED" students should note the following

  1. The student may apply to return to the College as a "Part-Time" student.
  2. The student may be allowed to take a maximum of 3 courses in this Program per semester, including any "Interdisciplinary ​Studies Elective" courses.
  3. Priority for seats in a class is given first to "Regular" students, then to "Special Timetable Students" and lastly to "Part-Time Students".
  4. To graduate from this program, you must request and be granted re-admission to this Program.
  5. All failed courses must be cleared before re-admission to this Program will be allowed.
  6. Re-admission to this Program will be allowed only for the start of the Fall Semester of the following year. Once discontinued, a student has to be away from the Full-Time stream for a year. The student can take Part-Time courses at this time.

Note #4 Special circumstances

  1. This program's faculty reserves the right to modify the implementation of the above policy, in individual cases, due to extenuating circumstances​

For further information on discontinuance, withdrawals, and probation, visit the Admissions section of the college website.

Discontinuance: Registered but Did Not Attend (DNA)

A missed course, DNA, will be considered as a course failure (mark of "F") for purposes of discontinuance. Refer to the student guide for the refund deadline.

Withdrawal

Students considering withdrawing from a program should meet with their Program Coordinator/Academic Advisor prior to withdrawing. To formally withdraw from a program, the student must complete the Withdrawal form located in the Student Portal under the "Services" tab. Click the "My Forms" to locate, complete, and submit the form to the Registrar's Office. Deadlines for withdrawing from a program with/without an academic penalty or with/without a refund are posted on the website under Academic Dates.

Graduation

Students are eligible to graduate upon completion of all academic requirements in their program of study.  For students enrolled in co-op programs, this includes completion of all mandatory co-op work terms. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the Registrar's Office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.

Equipment and Facility Information

After-Hours Access

Conestoga hours of operation are 7:00 a.m. to 11:00 p.m. Conestoga recognizes that in some programs of study, students may require after-hours access to classrooms and labs. After-hours access is maintained in accordance with the academic needs of individual programs. The after-hours access is a privilege, not a right.

If after-hours access is required, faculty must contact security in advance, with the student(s) name, ID number, and program information, along with signed paperwork approving access. The student must follow these guidelines: 

  • Be in the designated room with another approved person
  • Follow all room safety rules
  • Inform security immediately of any out-of-the normal situations
  • Have student identification card available
  • Notify security upon departure
  • Not move furniture

Students are required to follow communicated access and safety requirements, protocols, and regulations to ensure the safety and security of all persons and property. Policies and procedures can be found on the website for the Security Services Department.

Parking
Information on parking regulations and permits can be found in the Parking Services section of the college's website.

Room Access
When individuals are given permission to access campus spaces, they must comply with all restrictions, protocols, and rules that may be communicated by the college or faculty to protect individuals, equipment, and facilities.  Students must leave the classroom/computer lab if requested to do so by Security, maintenance and/or cleaning staff.

Classrooms, Computer Labs and Shop Access

There is no food permitted in any classroom, computer lab or shop.  Beverages are permitted in unbreakable, re-sealable containers.  Please note that in computer labs, beverage containers should be placed away from the keyboard to prevent unnecessary damage.

Access to shops outside of regularly scheduled class times is not permitted without written permission from the instructor and approval by college personnel. For safety reasons access will only be granted for a minimum of two students. No equipment is permitted to be used without the presence and authorization of the instructor.

Lockers

Students can register for a locker using this link:  http://www3.conestogac.on.ca/lockers/

Basic Safety

Students are required to sign a Conestoga College Institute of Technology and Advanced Learning (CCITAL) Acknowledgment of Safety Training and Responsibilities Form (if applicable to program), which will be provided by the faculty at the start of the program. 

Any student who is under the influence, or is deemed to be under the influence, of alcohol or drugs will not be allowed entry into the shop. The student will have to meet with the program coordinator and chair to discuss readmission to the shop.

Emergency Procedures

For life-threatening emergencies, from any landline:

DIAL 9 (for outside line), then dial 911.

Notify the Security Office at ext. 3357 whenever emergency response personnel are contacted. The Security Office should also be contacted whenever there is an individual requiring medical attention but is not life-threatening or whenever there is a minor injury and no medical attention is required. Conestoga College (Doon) has a nurse on duty Monday to Friday, 8:30 a.m. – 4:30 p.m. who can be reached at ext. 3254.

There is an Emergency Guide located on Conestoga College's webpage for information on how to respond to emergency situations.

Faculty will discuss the following at the beginning of each semester:

  1. Fire Exits - the closest fire exit and any alternates
  2. Fire Alarms - the location of the nearest pull station
  3. First Aid Locations – usually the closest Security Desk/Office
  4. Telephones - the nearest telephone to report accidents, illnesses or emergencies
  5. First Aiders - identify lab faculty and staff who are trained in first aid

All accidents and injuries must be reported by the student within 24 hours to the program chair or program manager and an Incident Report Form will be completed and submitted to the Occupational Health and Safety Office (safety@conestogac.on.ca).

Machine Operation and Safety

Machine operation and safety requirements will be provided by the faculty responsible for the delivery of each course, as necessary. Students will sign-off after they have received safety training relevant to the machinery in use. Students must not use any equipment for which they have not received training or which they do not feel comfortable using.

A student who does not follow appropriate safety measures and puts themself and/or others at risk may be asked to leave the shop by the faculty, tech or staff. It will be the student's responsibility to make up for the content missed while away from the shop.​

Personal Protective Equipment (PPE)

All students are required to follow the PPE requirements specified for each lab, shop and or other campus space.  Students must also comply with additional PPE requirements and safety measures that may be communicated by faculty, building signage, and or college staff. Other rules may be set by supervisory faculty/staff in shops and labs.

​​Physical Protection / Personal Protective Equipment (PPE)​

For classes with a shop or testing lab component, the following are the minimum PPE requirements:

  1. CSA-approved (Omega Symbol recommended) steel toe work boots or shoes
  2. CSA-approved clear-lensed safety glasses

Other physical protection requirements in the shop or testing lab component include:

  1. Long pants must be worn (shorts or capris are not permitted)
  2. No loose coats or clothing items, no hoodies
  3. Long hair must be tied back
  4. No rings, bracelets, or loose jewelry

Students are required to comply with all additional safety and access requirements, protocols, and rules that are communicated by faculty, staff, and campus signage for the protection of persons and property.  Faculty and staff will monitor the student's compliance with college and class-specific access and safety requirements and may restrict access to the shops if safety policy and requirements are not followed. 

Required Equipment, Supplies and Texts​

Faculty members are responsible for distributing a suggested minimum tool list, where applicable. Texts required for each course are included in the pertinent course outline.

Pilot plant labs will require non-slip and green patch safety shoes to be worn at all times and access to labs will be denied in the absence of safety shoes.  Lab coats may also be needed by each student attending labs.  Lab coats should be long sleeve and full length with no pockets above the waist and no buttons, only metal detectable snaps.  Students are required to provide these supplies prior to attending lab.​

Use of Electronic Devices in Classrooms and Labs

Electronic devices may be used in physical classrooms and labs for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Program Technology Requirements

Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

Student Engagement

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

​​Student Feedback

​Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Ontario College Student Experience Survey

All college programs in the province are evaluated using the Ontario College Student Experience Survey. This survey is conducted each academic year in select classes - every student is invited to participate in each year of their program. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process has two components: the Early Course Check-in and the Full-SAT. The Early Course Check-in is 8-12 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. 

Program Advisory Committees (PACs)

Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.

All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.

At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.

Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.

College-wide Policies and Procedures

​​Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Religious Holiday Policy & Procedure
  • Student Expectations for Online Engagement
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure
  • Student Rights and Responsibilities Policy & Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

Web-based Tools

​Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Accommodation Disclaimer

​Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing accessibility@conestogac.on.ca or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.

Program Handbook Revision Log

​​Date: June 29, 2023
Type of Revision:  Annual review

​​Date: June 28, 2022
Type of Revision:  Annual review

​​Date: July 16, 2021
Type of Revision:  Annual review

Date: July 10, 2020
Type of Revision:  Annual review

Date: July 2, 2019
Type of Revision:  Annual review

Date:  July 2018
Type of Revision:  Annual review and addition of Attendance at Evaluations

Date:  June 29, 2017
Type of Revision:  Annual review and minor revisions
Packaging Engineering Technician (Optional Co-op)