Food Processing Operations

2021/22 | Conestoga College

Program Code: 1358
Institute of Food Processing Technology (IFPT)

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

COVID-19 and 2021-22 Program Delivery

​In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. ​Please consult the COVID-19 Information page for the most up-to-date information on college protocols.

Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.

Program technology requirements are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

Program Handbook Guidelines

​The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.

Welcome

​Welcome to the School of Engineering & Technology​.

Conestoga College offers a full range of engineering and technology programs to suit your interests and career aspirations. Within these, there are one-year certificates (both foundational and post-diploma), two and three-year diplomas, and four-year bachelor's degree programs. Pathways exist within these programs to empower students to reach their full potential.

All of our programs incorporate active learning that may include project-based learning, co-operative education, case studies, and capstone projects. Active learning allows students to apply theory to practice during their studies and results in a graduate who is better prepared for the real work world. Employers like our approach to learning and student development, which is why the School of Engineering & Technology has a history of excellent graduate and co-op placement rates.

Sincerely,​

Tony Thoma, MBA, P.Eng.
Executive Dean

Program Staff Contact Information

​​​​​​Program Administration and Faculty

Executive Dean – Engineering–Technology–Trades

Tony Thoma, MBA, P.Eng.
A2205-4 - Cambridge Campus
519-748-5220 ext. 3212
tthoma@conestogac.on.ca

Administrative Assistant to Executive Dean:

Rebecca Dougherty
A2205 – Cambridge Campus
519-748-5220 ext. 4573
rdougherty@conestogac.on.ca

Program Assistant

Jennifer Larsen
A2205 - Cambridge Campus
519-748-5220 ext. 4606
jlarsen@conestogac.on.ca

Program Chair

Keith Muller 
519-885-0​300 ext. 5231
kmuller@conestogac.on.ca

Administrative Assistant to the Chair

Raji Bains
rbains@conestogac.on.ca

Program Faculty

Dinath Ratnayake | dratnayake@conestogac.on.ca 
Carlos Vilaca | cvilaca@conestogac.on.ca 
Brad Cheeseman | bcheeseman@conestogac.on.ca
Lindsay Richardson |  lrichardson@conestogac.on.ca  

Other Faculty

In addition to the core complement of your full-time program faculty, other faculty will work with you for the duration of this program.  These include faculty from other Schools for breadth and/or general education courses, as well as faculty with particular expertise in specific areas of program focus. Contact information for these faculty members will typically be provided on the first day of related courses.

Technologists

Bryan Kam
A3212 – Cambridge Campus
519-748-5220 ext. 4567
bkam@conestogac.on.ca  

Adam Van Egdom
A3212- Cambridge Campus
519-748-5220
Avanegdom@conestogac.on.ca

College Support Services

Registrar's Office (Student Records)

Kerry Porter | A1213
519-748-5220 ext. 3235 | kporter@conestogac.on.ca

Co-operative Education
Ken Buitenhuis | A1213
519-748-5220 ext. 3216 | kbuitenhuis@conestogac.on.ca

Financial Aid / OSAP / Student Awards
Financial Aid Office | Welcome Centre
519-748-5220 ext. 3378 | financialaid@conestogac.on.ca

Technical Support
IT Service Desk | Doon – 1E12
519-748-5220 ext. 3444 | itsdesk@conestogac.on.ca


Program Overview

​Program Description​

This hands-on program will provide the students with practical knowledge and experience in food processing methods (e.g. pasteurization, filling and packaging), equipment adjustment and sanitation, and troubleshooting a complete production line. Through extensive pilot plant trials complemented with theory sessions, students will understand food manufacturing concepts such as Good Manufacturing Practices, line efficiency, productivity, yield, costing, quality, traceability, continuous improvement, lean manufacturing, preventative maintenance, leadership and teamwork. 

Students will learn about product development and scale-up operations through the creation of a unique beverage product.  This product will then be manufactured through hands-on trials in the manufacturing pilot plant.  Effective cleaning and sanitation activities to learn about the chemistry of cleaning and sanitation agents, environmental cleanliness failure in a food processing environment, and detection methods will also be taught.

The Food Processing Operations Certificate is a full-time program.  Students should expect to participate in classes and lab sessions for a minimum of 8 hours per day, Monday to Friday, over the 6 continuous weeks the program is delivered.  

Program Learning Outcomes

Program learning outcomes can be found on the Food Processing Operations program page on the college's website.​

Program Academic Achievement and Requirements

Program Curriculum 

Students can find a list of the program's compulsory courses and the expected course availability on the Food Processing Operations program page on the college's website.  All courses of this certificate program are delivered concurrently.  Students are expected to enroll and complete all required courses within one offering of the program.  

 

Graduation​

Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op work terms if applicable. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the Registrar's Office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate. Rules surrounding graduating with merit are outlined in the academic recognition section of Conestoga's website.

Program Information

Attendance - Program Standard​

Students are required to demonstrate the same attention to punctuality, attendance and safety as would be required by the business or industry in which they expect to be employed.

Attendance for each course will be monitored.  If a student knows in advance that they will miss one or more classes (authorized absence), they must contact the faculty involved and let them know before the occurrence.

This program contains a significant group work component and project evaluation.  Students are required to be present for the entire duration of the program in order to be eligible for the certificate. 

The Food Processing Operations Certificate program is a full-time program.  Students should expect to be participating in classes and lab sessions for a minimum of 8 hours per day, Monday to Friday, over the 6 continuous weeks that the program is delivered.  

Please refer to the Attendance at Evaluations section in this handbook for additional details.

Continuing Education Policies

Continuing Education fee information, refund information and withdrawal information is available on  Conestoga College's Continuing Education Website. 

​​​Program Advisory Committee

Many academic programs at Conestoga College have a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current. This helps to ensure that students are learning material that is relevant to their industry.

At the beginning of each year, the coordinator of the program may ask for student volunteers. The student representatives are expected to attend the meetings. Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting. Students are expected to be professional, dress in casual business attire, and engage in discussions.

​​Communication - School Standard

Conestoga College and eConestoga student email accounts are used to communicate with students.  Students are expected to regularly check their student email accounts.  Faculty and staff will not respond to emails from non-Conestoga email addresses.​

ONE Card - Student Identification Card

Conestoga's ONE Card is the College's official identification card for students. Before you can be fully registered and access your timetable, you must upload a student photo. This requirement is effective starting May 6, 2021.  Your ONE Card student photo completes your student record, confirms that you are a Conestoga College student, and gives you access to student services. When your ONE Card student photo has been uploaded and approved, your card will be mailed to you. ​​Learn more about using your ONE Card here. If you have any questions, please email the ONE Card Office.​

​Course Changes (Adding/Dropping)

Students can find their program design on the Student Portal by following the steps below:

  1. Log in to Student Portal.
  2. Click on 'My Courses' tab.
  3. Scroll over the icons to the right of individual course listings.
It is strongly recommended that students consult the Program Assistant/Program Coordinator prior to dropping a course.   Adding/dropping courses may affect a student's status, financial aid entitlement and may be limited by other factors.  

  • If a course withdrawal is processed prior to the deadline date, a dropped course will be recorded as a "W" (withdrawal) on the transcript.
  • If a course withdrawal is processed after the deadline, an "F" (fail) will be recorded on the transcript.
Students may add/drop courses through the Student Portal when timetables are available.  If a student is unable to make a course change(s) in the Student Portal, they can submit a Course Change Request Form which can be found in the Student Portal, under the "Services" tab, "My Forms" button.  

Continuing Education and OntarioLearn courses are not included in student full-time fees. Students wishing to take these part-time courses are required to pay the full fee for the individual course(s). Students may add these or other courses under the 'Browse Continuing Education' tab in their Student Portal.

 

Credit Transfer

Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions.

To ensure your credits are eligible for transfer, please contact our Credit Transfer Office. The Credit Transfer Policy and Procedure are available on the college website. For more information, visit the Credit Transfer & PLAR page.

 

Evaluations (Deadlines, Tests and Examinations) – Program Standard​

The Institute of Food Processing Processing Technology (IFPT) has programs directly associated with industries that require a commitment to deadlines. As part of our role as an educational institute, we emulate the 'real world of work' to provide students with the opportunity to recognize the essential skills required to be successful in their future career(s).  As such, the IFPT will not accept late submission of assignments and projects unless there are extenuating circumstances.

Please refer to the Attendance at Evaluations section of this handbook for additional details.

 

​Prior Learning Assessment and Recognition​ (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measureable at the required academic level and meet Conestoga standards of achievement for current courses.

Students must be at least 19 years of age or have an Ontario Secondary School Diploma (or equivalent) to be eligible to apply for PLAR. 

For more information, refer to the PLAR policy and procedure or visit the Credit Transfer & PLAR website. Questions regarding PLAR may be sent to CreditTransfer@conestogac.on.ca.

​​Program Transfer

Prior to transferring to another program, it is recommended that the student meets with the program coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a Program Application Form to the Registrar's Office. If considering transferring to a program outside the school in which they are currently enrolled, students ​may want to discuss options with a Career Advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met. Additional information for career or academic advising is available from faculty, program coordinators, or career advisors in the Welcome Centre or on the Conestoga website.​​​


​​Student Feedback

​Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This Student Experience Survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process has two components: the Early Course Check-in and Full-SAT. The Early Course Check-in is 5 questions, occurs during week 5 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 44 questions and occurs late in the semester; a summary of the results goes to the faculty menber and their academic manager. Typically about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.

Facility Information

​After Hours Access

Conestoga hours of operation are 7:00 a.m. to 11:00 p.m. Conestoga recognizes that in some programs of study, students may require after-hours access to classrooms and labs. After-hours access is maintained in accordance with the academic needs of individual programs. The after-hours access is a privilege, not a right.

If after-hours access is required, faculty must contact security in advance, with the student(s) name, ID number, and program information, along with signed paperwork approving access. The student must follow these guidelines: 

  • Be in the designated room with another approved person
  • Inform security immediately of any out-of-the normal situations
  • Have student identification card available
  • Notify security upon departure
  • Not move furniture

Refer to the Student Guide for more information.

​​​​Facility Information, After-Hours Access Policy & Parking

Students are NOT permitted to be in the Pilot Plant (Manufacturing Lab) without direct supervision from faculty or a technologist at any time. 

After-hours access is described in the section above. Students are required to follow communicated access and safety requirements, protocols and regulations to ensure the safety and security of all persons and property. Additional details on the after-hours access policy can be found in the Student Guide.

Parking

A system of paid parking is in place at Doon, Cambridge, Guelph and Waterloo. Students must display a valid parking permit on their car windshield if parking on campus lots between 7:00 a.m. and 4:00 p.m. Information on parking regulations and permits can be found in the Parking Services section of the college's website.

Room Access

When individuals are given permission to access campus spaces, they must comply with all restrictions, protocols and rules that may be communicated by the college or faculty to protect individuals, equipment and facilities.  Students must leave the classroom/computer lab if requested to do so by Security, maintenance and/or cleaning staff. 

There is no food permitted in any classroom, computer lab or shop.  Beverages are permitted in unbreakable, re-sealable containers; however, they must be kept away from any computers or other sensitive equipment. 

Access to shops and the use of equipment outside of regularly scheduled class times is not permitted without written permission from the faculty and the presence of either the faculty or the technologist. For safety reasons access will only be granted for a minimum of three people.

​Lockers

A locker will be assigned to you for the duration of this program. 

Academic Delivery Plan and College Hours

​​​Academic Delivery Plan Fall 2021

In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2021 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities. 

Some programs will be delivered in a hybrid format (a combination of remote and on-campus learning). Other programs will be delivered in a remote format only. Courses in which remote delivery is not possible will be offered entirely through on-campus delivery.

For the Fall, only students who have classes scheduled on campus will be pre-approved to be on-campus. Students need to complete a mandatory pre-approval process before they can attend their class.  Students who do not have scheduled activity are not permitted on-campus. Support services for students will continue to be available remotely.

College Hours

For the Fall 2021 semester, to support physical distancing on campus, full-time courses at Conestoga are delivered Monday to Sunday, 8 a.m. to 10 p.m.

Effective January 2022: Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *

*In some instances, classes will be scheduled outside of this time frame and may include Sunday, to accommodate course, program and college requirements.*​​

Safety Information

Basic Safety

Refer to your Student Guide for Conestoga's Safety and Security services and procedures.

Note: Students may be required to sign a Conestoga College ITAL (CCITAL) Acknowledgment of Safety Training and Responsibilities Form depending on program requirements.

Emergency Telephone Messages

It may be necessary for family members to contact a student in an emergency situation. Family members need to know the student number, program name, school, and campus the student is registered in, to aid Security in locating the student. This information will be required when the family member calls. Please have family members contact Security directly at 519-748-5220, ext. 3357 - only if it is an emergency.

Safety Training & Responsibilities

Students are required to sign a Conestoga College Institute of Technology and Advanced Learning (CCITAL) Acknowledgment of Safety Training and Responsibilities Form (if applicable to program), which will be provided by the faculty at the start of the program. 

Any student who is under the influence, or is deemed to be under the influence, of alcohol or drugs will not be allowed entry into the shop. The student will have to meet with the program coordinator and chair to discuss readmission to the shop.

Mandatory Training - Workplace Hazardous Materials Information System (WHMIS) 

WHMIS training is mandatory for all students and must be completed within the first week of classes.   The course is delivered online through the Student Portal.  During studies and or field placements, students will be required to work with or in proximity to WHMIS-controlled products at the college.  Conestoga College maintains a database of Safety Data Sheets located online and has a mobile app called "Conestoga SDS Mobile App" which is available for download through Apple App Store or Google Play.  

Emergency Procedures

For life-threatening emergencies, from any landline:

DIAL 9 (for outside line), then dial 911.

Notify the Security Office at ext. 3357 whenever emergency response personnel are contacted. The Security Office should also be contacted whenever there is an individual requiring medical attention but is not life-threatening or whenever there is a minor injury and no medical attention is required. Conestoga College (Doon) has a nurse on duty Monday to Friday, 8:30 a.m. – 4:30 p.m. who can be reached at ext. 3254.

There is an Emergency Guide located on Conestoga College's webpage for information on how to respond to emergency situations.

Faculty will discuss the following at the beginning of each semester:

  1. Fire Exits - the closest fire exit and any alternates
  2. Fire Alarms - the location of the nearest pull station
  3. First Aid Locations – usually the closest Security Desk/Office
  4. Telephones - the nearest telephone to report accidents, illnesses or emergencies
  5. First Aiders - identify lab faculty and staff who are trained in first aid

All accidents and injuries must be reported by the student within 24 hours to the program chair or program manager and an Incident Report Form will be completed and submitted to the Occupational Health and Safety Office (safety@conestogac.on.ca).

Machine Operation and Safety

Machine operation and safety requirements will be provided by the faculty responsible for the delivery of each course, as necessary. Students will sign-off after they have received safety training relevant to the machinery in use. Students must not use any equipment for which they have not received training or which they do not feel comfortable using.

A student who does not follow appropriate safety measures and puts themself and/or others at risk may be asked to leave the lab or shop by the faculty, technologist or staff. It will be the student's responsibility to make up for the content missed while away from the lab.

Good Manufacturing Practices - Program Standard

Students are required to demonstrate the same adherence to Good Manufacturing Practices (GMPs) as would be required by the business or industry in which they expect to be employed.  Therefore, students need to be aware of the following personal expectations in regards to dress and hygiene in order to participate in the Pilot Plant (Manufacturing Lab) portion of this program:

  • Jewelry - No jewelry of any kind is permitted in the Pilot Plant.  This includes, but is not limited to rings, earrings, necklaces, watches, facial piercings, anklets, bracelets, bangles etc., regardless of the material of construction (metal, thread, rubber, plastic etc.).  Students should seek out the help of a professional for removal of jewelry that is challenging to remove due to swelling/growth or requires a tool for removal. Piercings that are new will need to be removed.
  • Long hair must be tied back/secured.  Hairnets and beard nets (as required, more than 1 day of growth) must be worn.
  • No nail polish, paint, lacquer or false nails.
  • No excessive makeup.
  • No perfume or cologne.
  • Full-length pants (no shorts, capris) are required.  All clothing must be in good repair (no rips, frays) and in clean condition.
  • Lab Coat – A white lab coat, metal snaps ONLY (no buttons), no pockets, must be worn in the Pilot Plant.  The lab coat can be obtained from the Conestoga Bookstore for a nominal fee. 
Please note: Participation in the Pilot Lab sessions occurs throughout the delivery of the program.  Students will need to be prepared to meet these requirements on a daily basis.  Failure to meet GMP requirements may result in denied access to the labs and missed learning opportunities for the student.  Any missed learning is the student's responsibility.

Physical Protection / Personal Protective Equipment (PPE)​

Students are required to wear the appropriate Personal Protective Equipment (PPE) for each of the courses with a lab/shop component.  This includes, but is not limited to the following items:  

  1. CSA-approved (Omega Symbol recommended) steel toe work boots or shoes
  2. CSA-approved clear-lensed safety glasses

Other physical protection requirements in the shop include:

  1. Long pants must be worn (shorts or capris are not permitted)
  2. No loose coats or clothing items, no hoodies

Students need to come prepared with CSA approved safety shoes for the first day off the program.  Students are required to comply with all additional safety and access requirements, protocols and rules that are communicated by faculty, staff and campus signage for the protection of persons and property. Faculty and staff will monitor the student's compliance with college and class-specific safety requirements and may restrict access to the shops if safety policy and requirements are not followed.

Remote Learning Device Requirements

To effectively participate in remote learning, all students must have reliable internet access and a device that meets the minimum specified requirements identified by their academic program. To determine your academic program's device requirements, please visit the Food Processing Operations program webpage.  

Use of Electronic Devices in Classrooms and Labs

Electronic devices may be used for learning or instructional purposes in physical classrooms, shops and labs. Professors or technologists may request devices to be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Student Services

​​Student Services information can be found in the Student Guide and or on Conestoga's website.

College-wide Policies and Procedures

​Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Student Rights and Responsibilities Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

​General Education / Interdisciplinary Electives

School of Interdisciplinary Studies

The purpose of diploma General Education electives and Interdisciplinary electives is to provide graduates with the skills and knowledge to succeed not just in their chosen career fields, but in all life paths. Working collaboratively with your program,  diploma General Education and degree Interdisciplinary​ elective courses cultivate critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at www.conestogac.on.ca/electives

Web-based Tools

​Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.

Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  

In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate. During the pandemic, on-campus Test Centres will be closed.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.

Program Handbook Revision Log

Date: July 2021
Type of Revision: Minor edits

Date: July ​2020
Type of Revision: Minor edits

Date: January 2020
Type of Revision: Minor edits

Date: July 2, 2019
Type of Revision: Handbook Creation

Accommodation Disclaimer

​Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing accessibility@conestogac.on.ca or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.

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