Enhanced Professional Practice - Gerontology and Chronic Illness

2020/21 | Conestoga College

Program Code: 1362
School of Health & Life Sciences

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

COVID-19 and 2020-21 Program Delivery

In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. Most college services and many programs will be delivered remotely during the year. Please consult the COVID-19 Information page for the most up-to-date information on college protocols.

Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.

Program technology requirements are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 

Program Handbook Guidelines

​The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.


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Welcome to the School of Health & Life Sciences

Your Bridge to Practice - what does that mean for you:

  • The opportunity to become the professional you aspire to be.
  • The opportunity to learn in specialized settings with real-life scenarios.
  • The opportunity to acquire knowledge and skills in a unique inter-professional environment.
  • The opportunity to take advantage of state-of-the-art learning facilities, social and study spaces in the Cowan Health Sciences Centre, including:
    • The Motz Pre-Hospital Lab;
    • The Cross Centre for Simulation Learning;
    • The Emergency Service Bays in the Regional of Waterloo Paramedic Services Station;
    • The Steffra Assisted Living Suite;
    • The Schlegel Agora, and;
    • The Simulation Centres in the Living Classrooms.
  • The opportunity to become a "preferred graduate", sought after by your future employers.

Top 5 Expectations of You

1. Use MyConestoga to connect to:

  • Your Conestoga Email: (e.g. John Smith, Student Number 1234567, jsmith4567@conestogac.on.ca): This is the official communication channel for everything related to your academic requirements. Communication with faculty and staff is required to happen through your Conestoga email account. Check MyConestoga regularly and respond as requested.
  • eConestoga: This is your resource for all course-based program activity and information, as well as course-based communication with the faculty.
  • Student Portal: You will find your final grade information, college tuition invoices, class schedules and absence reporting on this portal.
  • Placement Health Requirements: This service provides you with the requirements to enter into practice settings.

2. Know and plan around your academic schedule

  • See the Orientation Checklist prior to starting your program.
  • Course Schedule: This is a timetable of all your classes for each semester.
  • The Academic Year Critical Dates: Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the college website. Programs with exams outside this time will be notified individually.

3. Be the professional you wish to become:

  • Act respectfully and professionally at all times, as these behaviours are the key to your learning experiences.
  • Present in professional dress and conduct: See the Professional Conduct section for professionalism expectations for your program. The college's Student Guide provides you with the Student Rights and Responsibilities at Conestoga.
  • Pre-WIL Health Requirements: Pay attention to the deadlines listed on your documents. Complete the tasks as required; as without these, you will not be able to progress to your work-integrated learning (WIL) and program completion will be in jeopardy. 
  • Social Media: Use responsibly and respectfully. See Standards of Conduct section of the Handbook.

4. Attend classes and labs to enhance your success:

  • Attendance Expectations: Attendance for class, labs and placement/WIL are in place to support your learning and experiences as a future professional. See Attendance and Student Success Strategies section in the Handbook.
  • Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See Attendance for Evaluation section in the Handbook.
  • Request for Accommodation for Religious Holidays: Request must be submitted to your Program Coordinator as per course schedule. See Religious Holidays sections in the Handbook.

5. Take responsibility for your academic status:

  • Student Records: For any questions concerning your student record, academic status and/or program withdrawals, please contact your Program Coordinator.
  • Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
  • Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Please refer to the Student Guide for more information.
  • Student Forms: To access forms, please go to the Student Forms page.
  • Academic Policies and Procedures: Are found under Policies and Procedures. Please review the Rights and Responsibilities website. 
  • Student Affairs Policies and Procedures: Are found on the Student Affairs page.

Top 5 Resources for You

1. Your teaching team 

  • Contact Information: Is posted on eConestoga and in your Handbook (Relationships section).
  • Appointments: Book appointments (in-person, phone, email) to ensure resources are available.
  • Email Inquiries: Will be answered within two business days.
  • Urgent help: Program Assistants are available to help you reach a member of the teaching team (contact information in Relationships section of the Handbook).

2. Counselling and services

  • College Counselling: Professional counsellors can help you achieve your educational goals, and provide support related to stress management, anxiety, depression, transition issues, family issues, and other concerns. Counselling is free, voluntary and confidential.  To make an appointment, see the Counselling services website.
  • Good2Talk: A confidential 24-hour phone line for stresses, big and small (1-866-925-5454).
  • Conestoga Security: Provides safety and security services. See to the Student Guide for Conestoga's Safety and Security Services and procedures.
  • Student Financial Services: Student Financial Services  provides you with options to finance your post-secondary education. Students in need of emergency financial assistance, see the link for more information. 
  • CSI Food Bank: The CSI Food Bank is an emergency food relief program for Conestoga students. Please follow this link.
  • Health Services: These services include a family doctor and a nurse. Please follow this link.
  • Facility Information: See the Student Guide for information on after-hours parking, classroom and computer labs.

3. Accessibility services

  • Students with Documented Disabilities are encouraged to book an appointment with Accessibility Services to access accommodations. Disability-related documentation will be required to book an appointment. See the Accessibility Services webpage for more information.
  • Adaptive Technology Aids and Special Facilities: Adaptive Aids are arranged through Accessibility Services. Accessible washrooms are located throughout the campus. Contact the Adaptive Technology Lab for more information on adaptive technology aids. 

4. Student study spaces and general supports

Cowan Health Sciences Centre

  • Student Lounge Space on each floor. Outlets and charging stations are located throughout these areas.
  • Student Meeting Room Space:  For more information on availability, please connect with the Interprofessional Resources Office (2F16).
  • Access to computers, photocopier and printers: on the 1st Floor—in the student lounge area , or on the 2nd Floor—at the Customer Service Desk and kiosk area.
  • Open Access Lab, 2nd  Floor, 2F18: available on a come and go basis for students in health and pre-health programs. Book with an Open Access Staff. 
  • Tech Bar: Drop by the Tech Bar for one-on-one assistance. Information can be found on the Library Services website.  

5. Services for students

  • ONE Card: This is your official identification card designed to access all on-campus services. See the eligibility on this website
  • Library Resource Centre: Located on 2nd Floor B Wing. Visit the Library Resource Centre for more information.
  • International Education Office: Visit the website or access through MyConestoga.
  • Student Engagement: Get involved and see the Student Engagement page or connect to MyConestoga for your Co-Curricular Record.
  • Student Financial Services: Your resource to apply for student awards, bursaries, and scholarships. If you are in a financial crisis, please see the Emergency Assistance website for more information. 
  • Bookstore: Your location to buy books, clothing and general supplies (A-wing). At this time, all of our campus stores will be closed and our bookstore will be fully online for the Fall 2020 semester. Our service to students remains uninterrupted as we are fulfilling orders for students Monday to Friday. Shipping for physical items is free within Canada with a minimum $10 spend. See this link for more information. 
  • Co-op and Career Advising: Your resource for Co-op placements , summer jobs or future careers. See the Co-op and Career Services site for more information.
  • Lockers are available with your tuition. See this link to find more information.
  • Covid-19 Information and updates are available on Conestoga's website.
  • Information Technology: Provides supports and general assistance with college-related needs such as Email, Network accounts, connectivity and wireless printing. See the Web IT Service Desk for more information.

Letter to Students

Dear Post-Graduate Nursing Student,

Welcome to Enhanced Professional Practice – Gerontology and Chronic Illness.

This handbook has been prepared to provide information about academic standards, guidelines and processes specific to the Enhanced Professional Practice – Gerontology and Chronic Illness Program. It has been compiled with careful consideration for your personal and professional growth during your studies at Conestoga College. Reading, understanding, and following the information in this handbook are essential steps to you achieving success in this program and your chosen profession.

Please know that your previous education and experience are acknowledged. They will provide a sound foundation upon which to build your nursing knowledge and practice within the context of the Canadian health-care system.

Together, our team is dedicated to making your learning experience an enriching one. We are here to help you have a successful year. Should you require assistance in any area of your studies throughout your time at Conestoga College, please speak directly with your Faculty members and/or the Program Coordinator.

I wish you the very best in your studies and look forward to meeting each of you during your tenure at Conestoga College.


Samantha Rawn (Associate Chair, Nursing Post-Graduate Programs)
and EPP Program Coordinator, Faculty and Staff

Welcome to Enhanced Professional Practice

Thank you for choosing Conestoga College and congratulations on your admission to the Enhanced Professional Practice –Gerontology and Chronic Illness (EPP-GCI) Program. We hope you will find this one-year program a valuable complement to your existing academic preparation and experience. We wish you every success as you transition to professional nursing practice in Canada.

In this handbook, there is important information that will help you to become familiar with Conestoga College's academic standards, regulations, procedures, and processes specific to the EPP–GCI Program. Please note that general information about the College can be found in the Conestoga College Student Guide, which applies to all learners regardless of program in which they are enrolled.

Please take time to familiarize yourself with the information in this handbook.  You are responsible for being aware of the academic standards, procedures, and processes outlined in this handbook.  At any time, please feel comfortable to ask your professor, coordinator or Program Chair(s) to clear your doubts about the expectations of learners in the EPP-GCI Program. 

Program Overview

Program Description

This one-year program is geared to experienced internationally educated nurses holding a four-year bachelor's degree in nursing. Through theoretical and clinical learning and supervised clinical practice, this program focuses on caring for seniors throughout the continuum of care in a diversity of settings. It allows students to develop skills in care planning, nursing diagnosis, critical thinking, and decision making with seniors (who are living with chronic illness) and their families. In addition, course content will cover the nursing philosophy, culture, communication skills, ethics and standards of gerontological nursing practice in Canada.

Please note the final intake for this program will occur in the Spring 2021 semester.

Program Outcomes

Through successful completion of this program, the graduate will have reliably demonstrated the ability to: 

  1. Integrate nursing research and theoretical underpinnings as they relate to gerontological nursing practice within the context of the Canadian health-care system.
  2. Uphold the principles of accountability, diversity, equity and dignity in the care of Canadian seniors and their families through the examination of the role of the registered nurse.
  3. Differentiate between normal age-related changes and pathological changes in the older adult to support the promotion of healthy aging and disease prevention.
  4. Conduct comprehensive geriatric assessments to design individualized plans of care.
  5. Comply with legislation and regulations governing nursing practice within the Canadian health care system through practice demonstration in clinical, simulated and real-life environments.
  6. Promote person- and family-centered care and strengthen inter-professional collaborative practice to meet the therapeutic needs of those affected by chronic illness, multiple comorbidities and/or life-limiting illness in clinical, simulated and real-life environments.
  7. Respond in a way that meets the needs and expectations of persons, families and populations at the end of life.
  8.  Examine strategies to promote professional self-care to optimize resilience in the provision of safe and quality nursing care.
  9. Implement strategies to enhance professional leadership capabilities at the levels of the professional, organization and health-care system.
  10. Analyze the health impact of public policy on the Canadian population.
  11. Determine appropriate responses to clinical scenarios using evidence-informed methods and tools.

Program Design 2020-2021

Level Course Code Course Name Hours
1COMM8210Professional Conduct
1CON0101Conestoga 1011
1FPLT8140Field Placement I (Enhanced Nursing Practice Gerontology and Chronic Illness)85
1HEAL1895Gentle Persuasive Approaches (GPA)8
1NURS1445Nursing Theory and Research42
1NURS8587Comprehensive Geriatric Assessment56
1NURS8615Professional Practice Applications in Seniors Care42
1NURS8686Senior Care in the Canadian Health Care System21
1NURS8725Living with Chronic Illness28
1OHS1320Safety in the Workplace14
   Total Credit Hours for this level 318

Field Placement II (Enhanced Nursing Practice Gerontology and Chronic Illness)

2HEAL1811Mental Health First Aid12
2NURS8375NCLEX Preparation28
2NURS8580Achieving Success in Your Health Care Career28
2NURS8747Nursing Leadership and Management42
2NURS8945Policy & Advocacy: Throughout the Lifespan and Across the Continuum of Care28
2NURS8955Practical Foundations of Community Service42
2NURS8965Care of the Person and Family at the End of Life28
2NURS8975Objective Structured Clinical Examination (OSCE) Preparation28
   Total Credit Hours for this level: 301
   Total Credit Hours for Program: 619

Graduate Outcomes/Capabilities

per CNO- RN Entry-to-Practice Competencies

  1. Professional Responsibility and Accountability
  2. Knowledge-Based Practice
  3. Ethical Practice
  4. Service to Public
  5. Self-Regulation

College of Nurses of Ontario (CNO) Registration

In advance to beginning the registration process with the College of Nurses of Ontario (CNO) please consult your program coordinator. Conestoga College recommends waiting to write the CNO registration exam until completion of both the ENP & EPP programs. Combined, completion of both the ENP & EPP programs will help to prepare students to successfully complete the CNO registration process.

Letter/Form of Completion for CNO/NNAS

Students requiring CNO/NNAS or other program verification forms to be completed by Conestoga College are required to submit the following two forms:

  1. Request for Transcripts
  2. Completion of Letters form

These forms should be submitted directly to the Registrar's office. Each request will be at the cost of the applicant, as an administrative fee will apply. Forms are completed in order of request.

It is the applicant's responsibility to ensure all required documents are completed and submitted appropriately. Please retain ALL course outlines for future needs.

All enquiries should be forwarded to ENPEPPdocumentreq@conestogac.on.ca.

Program Design for your Cohort

Students can find their program design on the student Portal by following the steps below:

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button

Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the School of Health & Life Sciences website. To find these courses, students need to scroll to the 'Program Courses' section.

Pathways and Further Post-Secondary Education Opportunities

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credentials. Pathways are formed through agreements between Conestoga program and partner institutions. View the transfer agreement opportunities.

There are several different opportunities available to students who wish to continue studying at Conestoga. Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways to help you meet your goals. Conestoga Pathways information is available on Conestoga's website.

Employment Opportunities

This program will prepare graduates with the knowledge and authentic experience necessary for them to enter confidently into the Canadian healthcare workforce. Equip yourself with the capabilities to work as a nurse in the areas of long-term care, community-based care and general internal medicine.

For more details on related occupations, job market information and career opportunities, see the Government of Canada website.


Communication and Contact Information

The Program Faculty members are here to support you in acquiring an excellent education, a broad skillset, and the confidence to move out into the workforce upon completion of the program. Ultimately, your success in this program rests on you; however, your faculty are committed to doing their best in supporting you throughout your studies.

To ensure your success in the program, it is important you become familiar with those who are here to support and help you. If you have any day-to-day questions about your program, courses or schoolwork, please contact your Faculty, Program Coordinator, or Chair.

Contacting Program Faculty members
When contacting program staff (via email or by phone) outside of class time, your message should include the following information:
  • First and last name, student ID #
  • Course and semester or level
  • Brief description of reason for contact
  • Telephone number where you can be reached
Student Email

All students are supplied with a Conestoga e-mail address. Communications from program team members will be via your Conestoga e-mail address or posted on Conestoga's on-line Learning Management System – eConestoga. Official Conestoga communication via e-mail will use only your Conestoga e-mail address. Use only your Conestoga e-mail address when communicating with program team members. Students are expected to check their Conestoga e-mail regularly. You can forward emails from here to a personal email address for notification, but you must respond using your Conestoga email address.

If you are having problems accessing your Conestoga e-mail contact the Information Technology (IT) department at 519-748-5220 ext. 3444 as soon as possible. Students are accountable for ensuring a functioning e-mail account.

Program Faculty Member Availability
Students are encouraged to connect with individual Program Faculty members to discuss course work, assignments, or other matters related to their success at Conestoga. At the beginning of your program, a faculty member will explain how you can contact them outside of class time. 

Procedures for Meeting with Program Faculty Members

To schedule a meeting with Program Faculty members please contact the individual by email. Meetings may be held virtually or by telephone.

Communication and Contact Information

Faculty Directory

Sharon Tarbotton
(519) 748-5220 Ext 2486

Associate Chair, Post-Graduate Nursing
Samantha Rawn
(519) 748-5220 Ext 2503

Program Assistant
Kim Myre
(519) 748-5220 Ext 3445

In addition to the above, there are Nursing Faculty who will provide contact information at the beginning of every course.

Faculty Offices

Faculty offices are located in the main building (4B Administration area accessed through stairwell 5) and students are welcome to see individual Faculty to discuss course work, assignments, or any other issues. Faculty members will endeavour to reply to email messages within 48 business hours.

Telephones for internal use are located outside the entry to Faculty workspaces. Beside this phone will be a Faculty directory with extension numbers only. If you have an appointment with your instructor, please call to confirm that you have arrived. Please do not enter until you have confirmation that the Faculty member is available to meet with you. If you do not have an appointment, please call the instructor you wish to meet with to confirm that they are present and can see you. If you do not reach them, please leave a message. In the interest of respecting the work environment for everyone in this area, please do not wander into Faculty workspaces looking for them.

If arrangements have not been previously made with individual faculty, students are to drop off assignments into the Drop Boxes outside the Faculty areas on 4B.

Student Engagement

Student Concern or Issues

If any concerns or issues arise during your learning experience, or main goal is to collaborate with students, faculty and staff to resolve situations or concerns quickly and improve and optimize our processes.

Problem-solving strategy:

1. When a situation of concern arises, inform those involved in timely manner.

2. Please see the Student Rights and Responsibilities Policy in the Student Guide for further details on informal and formal procedures for the resolution of concerns and issues.

3. Issues and concerns related to a placement site, or its employees should first be brought to the attention of the Conestoga Field Placement Supervisor or Program Coordinator, subject to the additional procedures outlined in the sections on "Professionalism" and "Concerns Regarding Safety or Care/Service for Clients during a Field Placement" of your handbook. 

Student Representation

Conestoga Students Inc. (CSI) and Conestoga College agree that a student has the right to invite a member of CSI to a student/faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

PAC (Program Advisory Committee)

Each program at Conestoga has a Program Advisory Committee (PAC), which consists of industry and academic representatives, as well as current students. The PAC meets several times a year to discuss the future priorities of  that industry and any adjustments that can be made to keep the college program.

At the beginning of each academic year, the Program Coordinator will invite students to volunteer on the PAC. Student attendees are important members of the PAC and are expected to be present at the meetings, and prepare and submit a report based on guidelines provided by the Program Coordinator.

Students who participate in PACs will receive credit on their Co-Curricular Record (CCR). Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved co-curricular experiences at Conestoga College.

WIHSC (Waterloo Interprofessional Health & Community Student Collaborative)

Conestoga College offers many unique and exciting opportunities for personal and professional growth. Conestoga hosts exciting extra-curricular opportunities that add to the culture of the college. WIHSC (Waterloo Interprofessional Health & Community Student Collaborative) is one such group whose members strive to 'learn with, from, and about' each other.

Membership is comprised of students enrolled in health, community, and social sciences programs. Some of the most popular initiatives that this group regularly engages in are interactive simulation exercises, peer-mentoring, guest speakers, paper case studies and monthly meetings. To find out more about this opportunity, please visit the WIHSC website. 

Student Feedback

​Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This KPI Student Satisfaction survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process has two components: Quick-SAT and Full-SAT. The Quick-SAT is 5 questions, occurs during week 5 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 44 questions and occurs late in the semester; a summary of the results goes to the academic manager to be shared with the faculty member. Typically about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.

Class Cancellations

Class cancellations due to faculty absence

Class cancellations due to faculty absences will be posted on the Student Portal.

Faculty may also post any absences on eConestoga

Class cancellations due to inclement weather

College closure due to inclement weather will be announced on local radio stations and posted on the College's website. A message will be recorded on the campus phone line after office hours.

Personal notifications of class cancellations

Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to faculty absences. To receive these notifications, students must subscribe to this service. See the Student Portal, and select notifications. 

Standards of Conduct and Professional Practice

Program Standards

Internationally educated nurses enrolled in the Enhanced Professional Practice Program at Conestoga College, who are transitioning to nursing practice in Canada, need to know about the special policies and standards that must be followed to guide actions and behaviors in relationships with other learners, faculty, and patients. First, learners are expected to act in accordance with the policies developed by Conestoga College which include:

  • Academic Regulations and Policies
  • Human Rights
  • Students' Rights and Responsibilities
  • Academic Offences

These policies are accessible in the Conestoga College Student Guide 

In addition to the policies of Conestoga College, learners in the Enhanced professional practice Program are responsible for acting in a way that reflects the nursing professional standards mandated by the College of Nurses of Ontario (CNO)The CNO is  the governing body for registered nurses (RNs), registered practical nurses (RPNs) and nurse practitioners (NPs) in Ontario.  Based on legislation from the Regulated Health Professions Act and the Nursing Act (College of Nurses of Ontario, 2014a; 2014b), the CNO Professional Standards (2009) "are expectations that contribute to public protection. They inform nurses of their accountabilities and the public of what to expect of nurses.  [The] standards apply to all nurses regardless of their role, job description or area of practice" (p. 3). The CNO Professional Standards include:

  • being accountable for one's nursing practice;
  • maintaining and continuing competence;
  • upholding and promoting values and beliefs according to the CNO Ethical Standards with regard to client well-being, client choice, privacy and confidentiality, respect for life, maintaining commitments, truthfulness, and fairness;
  • acquiring current and relevant knowledge and appropriately applying that knowledge in clinical practice;
  • demonstrating leadership in providing and promoting the best possible care to clients; and
  • ensuring therapeutic nurse-client relationships and professional relationships with colleagues

As learners preparing for professional nursing practice in Canada, it is imperative that your actions reflect the professional and ethical standards embraced by nurses in Canada in order to provide safe, competent, and ethical care. Similarly, all learners at Conestoga College are responsible for facilitating a safe and healthy learning environment. Therefore, if a learner's behavior or conduct interferes with the learning process or in any way jeopardizes the safe environment of the classroom or professional practice setting, then the learner may be required to leave the classroom or professional practice setting at the discretion of the nursing faculty teacher.

Nursing faculty and learners in the Enhanced professional practice program work in partnership at Conestoga College.  Your nursing faculty are RNs, RPNs, or NPs which means they are also accountable to uphold the professional and ethical standards set out by the College of Nurses of Ontario. As such, nursing faculty in the educator role abide by the CNO (2009b) expectations by supporting learners, facilitating learning opportunities, and evaluating learning  to assist the acquisition of the knowledge, skills, and judgement needed for providing safe, competent, and ethical care for nursing practice in the Canadian health care system.

Please feel comfortable to ask your faculty about any doubts or uncertainties you have after having reviewed the information summarized above. It is vital that you have a clear understanding about your role as a learner at Conestoga College and as a RN-learner in the professional practice setting as you transition to nursing practice in Canada.


The College of Nurses of Ontario. (2009a). Practice standard: professional standards (Revised, 2009). Toronto, ON: Author.  Retrieved from http://www.cno.org/Global/docs/prac/41006_ProfStds.pdf

The College of Nurses of Ontario. (2009b). Practice guideline: supporting learners. Toronto, ON: Author. Retrieved from http://www.cno.org/Global/docs/prac/44034_SupportLearners.pdf.

The College of Nurses of Ontario. (2014a). Fact sheet: legislation and regulation – an introduction to the Nursing Act, 1991. Toronto, ON: Author. Retrieved from http://www.cno.org/Global/docs/prac/41064_fsNursingact.pdf.

The College of Nurses of Ontario. (2014b). Reference document: legislation and regulation – RHPA: scope of practice, controlled acts model. Toronto, ON: Author. Retrieved from http://www.cno.org/Global/docs/policy/41052_RHPAscope.pdf.

Nursing Competencies and Standards

College of Nurses Professional Standards
The Professional standards provide an overall framework for the practice of nursing. In addition to professional standards the College of Nurses of Ontario provides practice standards for many aspects of the provision of care. It is each nurse's responsibility, including students, to utilize these guidelines in their decision making process.

Ministry of Colleges and Universities (MCU)
MCU sets program standards which must be met by each practical nursing program in the province of Ontario. The College must submit program designs for approval to ensure quality and consistency.

These standards comply with other regulations set by the College of Nurses of Ontario.

Assessment Strategies Inc (ASI)
ASI is responsible for establishing registration examination outcomes based on the College of Nurses of Ontario entry to practice competencies. As the student, you should be aware of these outcomes.

RNAO Best Practice Guidelines
Best Practice Guidelines are evidence informed guidelines for many aspects of nursing care. Each nurse (and student) is individually responsible for ensuring their care adheres to Best Practice Guidelines.

Gerontological Nursing Competencies and Standards of Practice 2010
The Gerontological Nursing Competencies and Standards of Practice describe the appropriate therapeutic interventions or activities of the nurse which facilitate client health behavior directed towards promotion, prevention, maintenance, rehabilitation or palliation.

Code of Behaviour

Students are expected to behave in accordance with College policies in regard to behavior. These policies include:

  • Academic Regulations and Policies
  • Human Rights
  • Students' Rights and Responsibilities

These are available through the Conestoga College Student Guide as well as on the website. As a future practitioner, you will be responsible for ensuring that your practice and conduct meet legislative requirements and the standards of the Nursing profession.

Each Student:

  • Is accountable and responsible for his or her own actions.
  • Has the knowledge, skill and judgment needed to practice in her or his setting while striving to improve the knowledge, skill and judgment needed to practice in specialized settings.
  • Ensures practice is consistent with current legislation and the standards of practice as defined by the College of Nurses of Ontario.

Students are expected to work in partnership with their Professor/Clinical Teachers who as Nurses in an Educator role:

  • Provide learning opportunities for nursing student to enable them to acquire the knowledge, skills and clinical experience needed to practice;
  • Evaluate the nursing student's ability to meet the required learning outcomes for each course experience.

As students preparing to become health care professionals, it is imperative that your behavior and attitudes reflect the professional, ethical standards that are embraced by your chosen profession.  We believe that a value system incorporating high moral and ethical integrity is of vital importance, and regard the absence of such values as critical and dangerous to practice.  We believe integrity to be a quality that includes sound moral principles, sincerity, honesty and self-respect.

The College of Nurses of Ontario Guidelines for Professional Behavior state:

"Nurses have a duty to participate in and promote the growth of the profession, and to conduct themselves in a manner which is becoming to the profession."

Nurses need to care for one another and respect their colleagues.  They need to work collaboratively with other nurses, trust in the expertise of one another, and refer to others when they do not have the necessary knowledge and expertise themselves;

A nurse needs to:

  • Contribute to positive team functioning and supporting colleagues;
  • Conduct oneself in a way which promotes respect for the profession;
  • Cooperate with regulatory functions.

If a student's behavior/conduct interferes with the learning process or in any way jeopardizes the safe environment of the classroom or clinical setting, the student will be required to leave the class or clinical session.

Cowan Health Sciences Centre Clinical Lab Dress Code for All Students

The Clinical Lab areas of the Cowan Health Sciences Centre (CHSC) are comprised of clinical bed labs, the Cross Centre for Simulation Learning and the Open Access Lab.  In order to maintain these as safe professional spaces, appropriate dress must be worn.  The purpose of this dress code is to ensure the safety of the student, faculty and staff and also to prepare for the clinical environment.   The dress code is designed to comply with infection control procedures, workplace health and safety considerations and professional safety.

All clinical Lab areas are covered by this policy for all programs in the School of Health, Life Sciences and Community Services.  Non-compliance with this dress code will result in the person being asked to leave the lab area. (If during scheduled lab time, this may result in a missed lab, which will require the learner to complete this time independently)

Dress Requirements

  • Scrubs or clinical dress as set forth by the program (should be neat and clean).
    • Note: the Cross Centre for Simulation Learning requires full clinical uniform to be worn.  i.e. Family of Nursing/RT: scrubs, Paramedic/Pre-Service Fire: uniform
  • Closed toe, closed heel shoes.
  • Hair tied back, if hair is long, then it must be up and off shoulders/face.
  • No rings, necklaces or dangling earrings.
    • A pair of studs may be worn; one in each ear
    • A plain wedding band may be worn
  • Nails should be kept neat and short; artificial nails and nail polish are not allowed.
  • No hats to be worn (exceptions related to the Human Rights Code).
  • No denim or sweat pants.
  • Nametags must be worn.
  • No backpacks or coats can be brought into lab, please utilize your personal locker for storage.

Please be reminded that the labs are a clinical setting and, as such, the requirement for proper hand washing/hygiene is in effect.

Uniforms and Grooming Guidelines

As a learner in the professional practice setting, clients and their families see you as a member of the health care team.  Your appearance can inspire confidence in your ability to care for them.  Neatness, cleanliness, conservative makeup, jewelry, and safety considerations all help to convey competence, commitment, and professionalism.  It is your responsibility to maintain this appearance. In addition, learners are required to follow specific hospital/agency policies regarding uniforms and grooming that may vary from Conestoga policy. Learner uniforms must conform to the uniform policy of the institution in which learners are placed.

Please feel comfortable to ask your professor or clinical teacher if you have any doubts regarding the uniform and grooming guidelines outlined below. It is very important that you have a clear understanding of the requirements; at the discretion of the clinical teacher or professor, you may be asked to leave the professional practice setting if your uniform or grooming is not consistent with Conestoga or institution policy.

Uniform Regulations

  • Full uniform must be worn in clinical areas and college simulation labs.
  • Conestoga College name tag must be worn at all times.
  • Bottom of the pant hemline must be sewn above the sole of the shoe.
  • Warm-up jackets or sweaters that coordinate with the uniform are acceptable, but must not be worn during direct care.
  • Slips should be worn with skirts.
  • Undergarments must be worn, choice and style should not create a major contrast between body color and uniform color.
  • Religious and cultural attire will be considered on an individual basis.
  • If ¾ length shirts or t-shirts are to be worn under the uniform they must be black or grey.        

Dress Code for Agencies NOT Requiring Uniforms

  • Conestoga College name tag must be worn at all times.
  • Conestoga identification must be worn and visible at all times in all clinical settings.
  • Identification must include first and last name and designation. Institutional Photo ID may also be required, at the discretion of the institution.
  • Wear comfortable low-heeled shoes with closed toes and heels.
  • Street clothing should inspire confidence in your ability to care for the client in an appropriate manner (remember this is not a social visit).
  • The following are not appropriate for these settings: jeans, tights and leggings, sweat pants, tracksuits, warm-up suits, collarless t-shirts, ankle socks with skirts, revealing necklines or short skirts. 

Requests for accommodations of this regulation (e.g. for religious or disability reasons) will be considered within the framework of the Conestoga College Policy for Human Rights.

Faculty reserve the right to ask students who do not conform to the uniform policy to leave the clinical, community or lab setting. Time missed must then be made up by the student and the process will be negotiated with the faculty and clinical agency.


Uniform shoes must be clean with closed toes and heels.  The shoes worn with the uniform are not to be worn outside of the agency. Clogs (wooden or other), and crocs are not acceptable footwear.


Conestoga identification must be worn and visible at all times in all clinical settings. Identification must include first and last name and designation. Institutional Photo ID may also be required, at the discretion of the institution.


Jewelry can be a source of bacteria and injury to students and clients.  For these reasons the following restrictions related to jewelry are necessary:

  • NO rings, other than plain wedding band;
  • NO chains - necklaces or bracelets;
  • NO  facial or oral jewelry;
  • Watches may be worn on the wrist or uniform except when giving direct care;
  • One (1) pair of studs with no dangles only may be worn in the ears. Dangling earrings, spacers or stretchers are not acceptable.


During nursing care it is important that hair not fall forward potentially contaminating clean/sterile areas.  For this reason, hair should be neat, clean and kept out of the eyes.  If hair is long, it should be tied back and secured with small, plain clips. Long pony tails should be secured up on the head, and not allowed to dangle onto patient field of care. Hair color must be of a natural shade (i.e. no green, blue, etc.). Students must be clean shaven or have neatly trimmed beards and/or mustaches.

Personal Hygiene

Students are expected to meet hygiene requirements during class, lab and placement hours.

  • Maintain personal cleanliness by bathing daily;
  • Oral hygiene (brushing of teeth) required;
  • Use deodorant / anti-perspirant to minimize body odors;
  • No heavily scented perfumes, colognes and lotions.  These can cause allergic reactions, migraines and respiratory difficulty for those participating in class, lab and placements;
  • Wash hands after eating and using the restrooms.


  • Nails should be kept short, not past the fingertip, and clean.
  • Nail polish, nail jewelry, acrylic or artificial nails are not permitted.


Smoking in the hospital setting is against the law and may be subject to fine.  As health care workers you need to promote a healthy lifestyle.  At times clients refuse treatment from nurses who have been smoking.

Chewing Gum

Chewing gum is not allowed in clinical, lab or community settings.

Food and Beverages

Food and Beverages in the hospital setting are allowed in designated areas only (cafeteria, staff lounge areas).


Cellphones and/or smartphones for personal use are not permitted in the clinical setting/lab and community agencies

Transportation of Uniform to and from Clinical Settings

  • It is important that your uniform be clean when arriving on the unit and that a soiled uniform (that is, one that has been worn for client care) not be worn in a public place.  Uniform shoes are NOT to be worn outside of the agency.
  • It is the responsibility of the student to find out from each new Professor /Clinical Teacher the particular agency policy regarding wearing the uniform to and from the agency setting.
  • In hospitals that allow uniforms to be worn to and from work, the student must ensure that the uniform is covered when outside of the hospital (e.g. with a knee-length coat) and that the student is traveling directly between the hospital and home.
  • In hospitals that require the student to change at the hospital, the students will wear street clothes to the hospital and when returning home.  The uniform is to be kept in a protective covering during transit.

Academic Offences and Plagiarism

Academic honesty is expected and required of all Conestoga students. It is critical that you familiarize yourself with the Academic Offences Policy found in the Conestoga Student Guide. The Academic Offences Policy provides a detailed description of the following:

  • Scope of academic integrity,
  • What academic integrity means,
  • What types of behaviours constitute a breach of academic integrity, and
  • The penalties associated with breaching academic integrity.

Please speak with a faculty member or your Program Coordinator if you have any further questions after reviewing the policy. Please note that maintaining academic integrity is very essential, and that it is your responsibility to know the Academic Offences Policy.

Below are a few examples to help you avoid breaching academic integrity.

  • Make sure you recognize information that requires referencing.
  • Whenever you refer to material from another source, whether book, journal article, video, newspaper, or electronic publications, you must acknowledge your source using proper citations and references. See the Conestoga Learning Commons website for assistance with formatting and referencing.
  • If you work collaboratively with others on an assignment, make sure you do not copy words or ideas from others intentionally or by accident.
  • Read the Academic Offences Policy located in the Conestoga Student Guide, and that you fully understand it. The policy describes additional behaviours that represent a breach of academic integrity.
  • If you require more information, see the Academic Integrity website

Copyright – What you need to know

Photocopying and scanning at Conestoga College are governed by the Copyright Act, an agreement with Access Copyright, and the Association of Canadian Community Colleges' Fair Dealing Policy.

Under the terms of Conestoga's Access Copyright, you can photocopy or scan the following:

  • Up to 10% of most published works.
  • One chapter that is greater than 10%, but no more than 20% of the book.
  • One article, short story, play, poem or essay from a book, magazine or journal issue containing other works.
  • One newspaper article or page.
  • One entry from an encyclopedia, dictionary, annotated bibliography or similar reference work.
  • One drawing, sculpture, painting, print, architectural work of art or work of artistic craftsmanship from a larger volume containing other works.

Cumulative Copying

Cumulative copying consists of copy more than 10% over time. This is not allowed. The copy limits apply to an entire academic year, so once you reach the limit for an item, you can not copy from this source anymore until the next academic year.

You cannot copy or scan the following:

  • Workbooks or study guides that are intended for one-time use.
  • Instruction manuals.
  • Sheet music and original artistic works including photographs or prints.
  • Advertisements.
  • Business cases.
  • Full textbooks.
  • Any of the items on the Access Copyright Exclusions list.

You can find this information and more on the Copyright for Students web page.

Safe Practice

Safe practice is a hallmark of professional practice. It is an expectation of everyone who aims to become a professional.

There are a number of policies and procedures associated with practical training in your program that have been developed to ensure your safety and the safety (physical and emotional) of those around you. These policies will be reviewed during your program.

The following basic procedures are outlined for your attention:

  1. Your personal safety begins with the use of professional attire and foot wear, and with your attention to the health and safety expectations that may be identified throughout the college. 
  2. Help us create a safe and pleasant environment by wiping up spills, ensuring lap top cords do not snake across walking areas, and by reporting equipment or facility problems when you notice these.
  3. Specific dress codes, personal protective equipment and specific codes of behavioral conduct may apply to certain programs; Failure to follow these may result in your inability to participate in a lab, class or experiential learning activity.  
  4. Safe work practices are to be followed during all training. Follow the direction of your instructors. If you have a placement, your instructor will ensure that you are aware of safe practices and safety precautions and procedures. This includes problem-solving by the instructor and Program Coordinator with the college's Occupational Health & Safety Department as required.
  5. All safety-related accidents, incidents, and near misses must be reported to the Instructor-in-Charge immediately.

Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Student Rights and Responsibilities Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

Professional Conduct - Use of technology

To support a respectful learning environment both in the classroom and in field placements, the use technology for social networking can only occur during break times, before and after class, and during formal break time in field placement.

Social Media Policy

  • As a student and future professional, it is essential to maintain your professional boundaries in all communication, including social media.

According to the Ontario College of Teachers (2011), "Electronic messages are not anonymous. They can be tracked, misdirected, manipulated and live forever on the internet." The same organization also indicates "Online identities and actions are visible to the public and can result in serious repercussions or embarrassment.

  • Assume information you post or send can be accessed or altered by anyone.
  • Consider whether any posting may reflect poorly on you, your school, or your profession.
  • Avoid online criticism of other students, colleagues, faculty or field placements.
  • Avoid impulsive, inappropriate or heated comments.
  • Pictures should not be taken, posted to social media sites or shared without the expressed permission of all individuals involved.
  • Make sure your on-line name and email reflect professionalism.
  • Maintain privacy of all care and service activities when in practical work experiences.
  • Do not take or post any pictures while on placement or involved in lab activities.
  • Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.

Ontario College of Teachers. (2011). Professional Advisory-Use of Electronic Communication and Social Media. Retrieved May 12, 2015, from https://www.oct.ca/resources/advisories/use-of-electronic-communication-and-social-media

Cell Phone Policy

Students should respect their instructors, faculty and staff by not using their cell phones for personal use during class time.

Students can not bring their cell phone or technology device(s) into a test or examination, unless required for the examination and approved by the faculty. 

In the event of an urgent need to keep your cell phone with you during a test, please speak to your faculty as soon as you enter the examination room. 

Cowan Health Sciences Centre Policies

Clinical Lab Areas:  1F26, 2F06, 2F10, 3F35, 3F36, 3F38, 3F40, 3F45, 3F46, 1F14 A/B

Open Access Lab: 2F18

Cross Centre for Simulation Learning:  2F30, 2F50, 2F34, 2F46

Human Resources

Conestoga College is committed to establishing and maintaining a healthy and safe work and study environment.  Throughout your course of study your teacher will guide you through the use of safe work practices.  It is the student's responsibility to follow guidelines for safety once they have been taught.

Accessing the Clinical Labs

1.   Procedures for booking Lab practice during normal hours

Booking practice time/and or materials may be done in person or by telephone (519 748 5220 ext. 3457) at the Doon campus. All materials borrowed for use outside the lab must be signed for and returned to the lab in good condition within the specified time.

2.   Procedure for booking after-hours and weekend Lab practice

It is preferred that the booking be done at least 24 hours in advance.

  • Contact one of the Nurse Technologists to book the time.  The following information will need to be provided:
    1. Day, time and duration of practice
    2. Full names of all persons in attendance
      1. This allows the CHSC team to notify security appropriately.
      2. You must have at least one other person (in the program) with you for this practice
      3. Persons outside the programs in the School of Health and Life Sciences and Community Services will not be admitted to the Open Access Lab
      4. Appropriate lab attire must be worn while in the Open Access

  • On the day of practice, please check in with Security with your Conestoga ID.  Security will unlock the lab
  • When you are finished practicing please contact Security to have them lock the door.
  • You will not be allowed to use the medication cart during unsupervised practice.

All students must leave the lab by 2200 hours.  THE CENTRE MUST NOT BE LEFT UNATTENDED DURING AFTER-HOUR USE.

User Responsibility Regarding Maintenance:

Supplies for injection practice will be available ONLY during regular lab hours.

All users will maintain the environment in a safe, clean and tidy manner:

  • All equipment must be cleaned, re-stocked and re-wrapped as necessary.
  • Beds in low position, neatly made, furniture positioned appropriately.
  • Handle mannequins carefully.

All materials borrowed by teachers and students for use outside the Clinical Learning Centre must be signed for and returned to the centre in good condition within the specified time. 
Purses, coats, knapsacks, wet shoes and extra books are not to be brought into the CHSC.
Students are responsible for the replacement of damaged or lost equipment in Clinical Learning Centre or community agencies e.g. student dropping IVAC thermometer.

Acknowledgement of Privacy

Confidentiality: The Personal Health Information Protection Act (2004) states that patients have the right to privacy of information.  Only persons directly involved in their care are allowed access to their personal data. It cannot be shared with anyone else. Students must be careful not to use patient names outside of the care area or discuss client cases in a public setting because others may overhear, leading to a breach in confidentiality.  Most agencies will require nurses to sign a confidentiality form acknowledging awareness of this right to be maintained.  If a learner is discovered to breach a client's confidentiality, they will be reported and could be prosecuted under the law.
Disclosure of Student Information: The College may, from time to time, request student pictures for media and promotion purposes.  Written consent will be requested.  Refusal to participate will not create a concern related to progress in the program. 
Release of Student Information:  Students may wish to have their scholastic information sent to a prospective employer or another educational institution.  They must sign a release form before the College is able to send out the requested information, thus preserving the students' right to privacy.  (See Consent for Disclosure of Student Information in Appendix) 
You are now attending a post-secondary educational institute and are considered an adult learner. As such, information about your academic achievements, health care or educational concerns will only be discussed with you personally. Your faculty will not discuss your progress with your parents or spouse unless you have given us written permission. We expect you to be responsible for your own problems and resolve them on your own. Your faculty are here to support you and you can approach any professor or coordinator for assistance as needed. 
Please discuss this with your family so they are aware of the changes expected in your responsibilities.

Treatment for Punctured Wounds

  1. Any student Nurse receiving a puncture wound from a needle or sharp instrument must report the incident to their Professor/Clinical Teacher immediately. If the occurrence occurs between 0700-1500 – report occurrence to teacher and go to the agency Employee Health Office.  Blood must be drawn by Lab and student is to complete Conestoga College Occupational Health and Safety form – Workplace Injury Form. If the occurrence happens between 1500-0700 – Follow agency procedure.  Go to Emergency Department if in a Hospital or if in another agency have lab draw blood for Hep B, Hep C and HIV from the student and the client.  For Source Blood (client) – Hep B surface antigen IgA (determines if client is a carrier), Hep C and HIV, must obtain consent from client.  Blood samples to be labelled URGENT and sent to lab. Complete Conestoga College Occupational Health and Safety form for the workplace injury, inform teacher immediately via email and phone (leave voice mail message).  Due to the privacy act, the student must have the results called to them and the student is to follow up by reporting the results to their teacher and to the Conestoga College Occupational Health and Safety Officer.
  2. The next step is to complete an Incident Report Form, which should be located on the nursing unit.  Outline the source of contamination, and, if the contact is with a patient, indicate the name, age, and patient's diagnosis and hospital room number on the form.
  3. Complete an "Employee Incident Report".  These forms are located in every nursing unit.  Please indicate on this form that you are a nursing student from Conestoga Institute of Technology and Advanced Learning.

First Aid Procedure should include:

  1. Induce bleeding to cleanse the wound
  2. Clean wound with antiseptic
  3. Apply dressing
  4. Check Tetanus status
  5. Follow Hepatitis B and HIV Exposure Protocol.

If you are given Immune Globulin (I.G.) or Hepatitis B Immune Globulin (H-BIG) as a preventative measure, the cost will be covered by OHIP, or by the Hospital.

Please discuss this matter with your Professor/Clinical Teacher, immediately.

Finally, notify the following persons:

  1. Health Nurse (ext. – 3254).  Send the health nurse a copy of the Incident Report, after treatment has been given.
  2. Family Physician - to review treatment you received in Hospital and for further follow-up.
  3. Coordinator

Herpes Simplex Protocol

  1. Students with oral lesions such as cold sores must wear gloves when touching patients and cover the lesions with a dressing or by wearing a mask until lesions are healed.
  2. They should also wash hands after removing gloves.

Attendance and Student Success Strategies


Religious Holidays

Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day(s) because of religious beliefs will be given the opportunity to make up the work that was missed or complete alternate work/examinations subject to timely notification.

Conestoga recognizes all religious holidays as defined by the College Employer Council.

It is your responsibility to:

  • Plan ahead and be aware of the dates of all examinations and other course obligations;
  • Advise the faculty member that you will be seeking accommodation to observe a recognized religious holiday. You will also make a request in writing to your Program Coordinator within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Program Chair.


Tests and Examination Procedures

  1. Students must be punctual for a test or examination.  Students who are late will not be given extra time.
  2. Students must present photo ID to sign-in for the test/examination.  Students will not be permitted to write the test/exam until photo ID is shown.
  3. Students are to use their lockers and bring only what is necessary to the test/examination room. If personal belongings, cell phones and other communication devices are brought to the exam room, they must be placed at the front of the room.  Students may not retrieve their items until all students have finished writing.  Coats and hats may not be worn.
  4. Accommodations in the test/examination procedure are made by Disability Services for students, as prescribed. No dictionary or any other accommodation will be made for students.
  5. Be sure to follow the directions accurately for completion of the Data Link Answer Sheet.  Students will be responsible for their own errors and the Data Link Answer Sheet will NOT be hand-marked.
  6. Before leaving, SUBMIT TEST/EXAMINATION MATERIALS, including test/examination booklet, Data Link sheets and spoiled Data Link sheets.  When returning these materials, only one examinee at a time can be checked out; please be patient while waiting.
  7. Test/examination marks are usually posted within two weeks from the date of writing.  It is each student's personal responsibility to obtain their own mark from the Student Portal.
  8. Students are expected to attend all tests/examinations set by the program.  A student who is absent for a test because of illness will be required to present a certificate from a physician before a test will be offered. 
  9. If circumstances result in a student being absent from a test/examination, the student must notify the appropriate Faculty/Clinical Teacher/Program Coordinator via voice mail or E-mail message prior to the designated test /examination time.
  10. Cheating on assignments, tests or examinations is incompatible with the College of Nurses of Ontario (2009) Professional Standards. Students who are proven to demonstrate this behaviour may be required to withdraw from the program. Penalties will be assessed directly by the Chair.
  11. Students will need to have HB lead pencils (sharpened), eraser, and pens – no other materials including pencil cases, boxes of Kleenex (tissues), etc. will be allowed on the desk or tabletop.  Students will not be allowed to share materials i.e. eraser, pencils.

No late-arriving student may begin writing the test/examination after any student has left the examination or test room. The faculty, in discussion with the Program Coordinator for the area, will determine the course of action. Students who request to leave the examination/test room will not be re-admitted.

Methods of evaluation

  • written tests and examinations
  • presentations
  • written assignments
  • observation of performance

Types of evaluation

Two types of feedback are used to evaluate the student's clinical performance.

  1. Formative: Formative evaluation is an ongoing process whereby the teacher and student collect data during the learning phase of the student's practice.  The teacher monitors the student's progress toward achievement of the semester/program outcomes, and provides ongoing feedback to the student on a regular basis.
  2. Summative: This is the final evaluation at the end of the practice experience.  Summative evaluation is the documentation of the behaviours the student has mastered and the behaviours that the student must improve or change.  This evaluation should contain all the information that has been shared with the student during the period of learning and should contain no surprises.

Sources of evaluations

Student reflections

Evaluation by teacher of student's practice performance

  • Scheduled laboratory experiences
  • Peer evaluation
  • Clinical preceptors

Method of recording results of evaluation

  1. Transcripts, which include course credit hours and grades for each student, are kept in the Registrar's Office.
  2. Formative and summative evaluations for practice experience are kept in the School of Health & Life Sciences in the student's file.

Evaluation forms

Several forms are utilized to document a student's progress.  The forms and their purpose are as follows:

  1. Feedback Form: This is initiated by the student and completed in collaboration with the practice teacher as the process for documenting formative evaluation data/analysis of each of the student's practice experiences.
  2. Checkpoints and Enriched Assessment return demonstrations – Completed to show a student's competency of a skill.  The student must demonstrate a satisfactory level before performing tested skill in the clinical agency. If unsuccessful after the first attempt, the student may be eligible for one more attempt to become successful. After the second unsuccessful attempt, the student will be brought forward to the end of semester Promotion Meeting. 
  3. Interview Record: This document will be completed at the discretion of the faculty, coordinators or Program Chair when a student's practice and/or classroom performance or behaviour is:
    • of concern
    • unacceptable
    • unsatisfactory

The identified goals will indicate clearly to the student what action must be taken if they are to be successful in the semester.

After viewing and signing of this form, a copy is:

  • Given to the student
  • Kept in the student's file

Summative Evaluation: 

This document is completed by both the student and the practice teacher at midterm and at the completion of a semester as the process for documenting summative evaluation data/analysis of the student's practice experiences over the semester.

The responsibility of the faculty in the evaluation process is to ensure ethical and legal standards are met consistently and to:

  • Make program expectations known, clear and realistic.
  • Assist student in developing and/or reviewing learning goals.
  • Base assessments and judgments of nursing practice performance on accurate, significant and relevant sources of data.
  • Inform students as soon as performance deficits are identified.
  • Counsel students on corrective actions so that program success can be achieved.
  • Facilitate access to appropriate program/college support services and resources.

Make the consequences of choices known to the student.

Criteria for satisfactory
The student demonstrates a consistent pattern of performance, which indicates knowledgeable, safe and competent nursing care for clients and families within the identified learning outcomes.

Criteria for unsatisfactory
The student demonstrates a pattern of performance that indicates a lack of knowledgeable, safe and competent nursing care for clients and families in one or more of the stated learning outcomes.

If the student's behaviour and/or conduct interferes with the learning process or in any way jeopardizes the safe environment of the clinical setting, the student will be required to leave the clinical area.

Inappropriate behaviour or unsafe practices may require the withdrawal of the student from the course prior to the end of the course. Consequently, the student will receive an unsatisfactory grade for the course.

Assignment Policies

The expectation of Health Professionals is that they complete assigned work competently and in the allocated time, or that they anticipate difficulty in meeting deadlines and notify the appropriate person(s).

The following regulations regarding assignments reflect this belief and are designed to ensure that graduates of the program meet these expectations.

Written Assignments

  1. Students are required to submit all written assignments on or before the date and time specified.
  2. Students should anticipate problems that will necessitate an extension of time.
  3. If an extension of time is required, students will make this request to the appropriate teacher prior to the due date, in a timely manner.
  4. Assignments that do not meet the above criteria will lose 10% of the value of the assignment for each business day late.
  5. Assignments must:
    a) be typed, double-spaced, in APA format   
    b) be bound or submitted electronically as per teacher's instructions.
    c) not include any identifying information regarding clients.

Each semester or course is a prerequisite for the following semester or course.  Some courses also have co-requisites (see Course Outlines for detail).

Academic Progress Through the Program

Academic Standing and Promotion

The Conestoga Student Guide is your first source for information concerning academic regulations, policies and procedures. The Conestoga Student Guide is available on the college website and by visiting the "Student Guide" tab in your Student Portal.

Academic Calendar

Academic dates are available on the college website. Extended periods of absences that fall within the academic semester will not be granted. 

Evaluation Review:

Students wishing to review an evaluation measure proceed with the following process:

  1. After the grade is posted, please take 48 hours to review your feedback. 
  2. The student must contact the course instructor through college email to arrange a time to review evaluation measures. To best support your success this should be arranged within 2 weeks of the release date of grades. No review times will be scheduled 2 weeks prior to final exams unless approved by program coordinator.
  3. A mutually agreed upon appointment date will be determined; where the student will be provided a onetime opportunity to review content/concepts of the evaluation. This is not an opportunity for content/concepts to be re-taught. 
  4. Review of evaluations will occur in a similar environment to completion of evaluations, therefore please leave all of your belongings in your locker. Stationary, cellphones, coats, knapsacks, pencil cases, hats, and food/drink are not allowed during review.  
  5. Appropriate college resources will be discussed as required. For example: student success services (learning skills, math services, and writing services).
  6. Please review the Conestoga Student Guide with respects to academic integrity and student rights and responsibilities.  
  7. Final exams may only be reviewed after supplemental exams have occurred. 

Promotion Process

The Philosophy and Learning Outcomes of the Program provide a frame of reference for student promotion.

Promotion is the advancement from one level of the program to another after a process of evaluation, which ensures that specific program outcomes have been met.  Promotion is based on academic achievement, satisfactory practice performance and professionalism.

Promotion review occurs at the completion of each semester.


Each semester or course is a prerequisite for the following semester or course.  Some courses also have co-requisites (see Course Outlines for detail).

A student must have completed all previous semester's courses to be promoted to the next semester. Individual situations will be reviewed by program coordinator and associate-chair. 

Promotion Referrals

Promotion occurs after exam week, outside of the academic calendar. Students must be available during this week if eligible for any supplemental work. Checking College email in required. Failure to reply/attend will result in unsuccessful completion of course(s)/semester/program.

Reasons for presentation at Promotion Committee Meetings include:

  1. Failure of a theory course and/or practice learning/clinical course
  2. Unprofessional behaviour

Promotion Decisions

Based on the information presented to the Promotion Committee and the student's prior history in the program, the Committee may make the following decisions:

  • Complete supplemental requirements for a course failure. (See criteria for supplemental examinations)
  • Repeat the course:
    1. The opportunity to repeat a Placement course will be granted only once during the program.
    2. The maximum number of theoretical, simulation, and lab courses that can be repeated during the program is three (3). Any individual course may only be repeated once.
    3. Complete mandatory remedial or make-up work.
    4. Follow through with counseling (academic and/or personal).

Failure to successfully complete recommendations of the Promotion Committee will result in discontinuance from the program.


A fee of $40.00 is to be paid to the Registrar's Office for supplemental work.

Criteria for eligibility to write supplemental examinations/assignment

  1. The student must pass at least one test/exam in the course.
  2. A student who fails two courses in a semester will NOT be offered a supplemental in either of the courses.
  3. A student who attains a course grade of LESS than 10% of the passing grade will NOT be offered a supplemental in that course.
  4. A supplemental evaluation will not be granted for a course in which a student has received an academic offence. An academic incident resulting in a warning is not considered an academic offence.

Failure to pass a supplemental will result in student repeating course if eligible, or discontinuance from the program.

Depending on the history, the student may be given the option to repeat the semester.

No more than two supplementals will be permitted throughout the Program.

For more information visit the College Policies, Procedures, Practices and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency.

Program Discontinuance

Students who fail to meet program standards (academically, clinically or ethically) will be discontinued from the program on the recommendation of the Promotion Committee.  Such students are entitled to appeal the discontinuance decision in accordance with the College's appeal process.

Program Withdrawal

Refer to the Conestoga College Student Guide for procedures for withdrawal.

Re-entry to the program

To re-enter the program, the student must apply through the Registrar's office. The Program Coordinator and/or Chair must authorize the re-entry.    
A student who has been out of the program for more than 12 months MUST successfully complete:

  1. The final theory exam from the semester below the one they are applying to.
  2. A skills challenge on skills from the semester below the one they are applying to.

Re-entry to the program is based on previous performance and seat availability in the desired semester.

Repeating a course

  1. Nursing Practice: A student who does not meet the objectives for a satisfactory grade in a field placement course will be required to repeat the course, if they have that option remaining. Only one repeat of a field placement course will be allowed.
  2. A student who has a pattern of withdrawing from a Nursing course before academic penalty, with a failing mid-term grade, will be permitted re-entry to the Program at the discretion of the Program Coordinator and/ or Chair.
  3. Nursing Theory: A student, who, after writing a supplemental examination in a nursing course, does not achieve a passing grade, will be required to repeat the course, if they have that option remaining.


Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the winter, spring, and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program are required to fill out an Application to Graduate form and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.

General Education / Breadth Electives

School of Liberal Studies

The purpose of diploma General Education electives and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed not just in their chosen career fields, but in all life paths. Working collaboratively with your program,  diploma General Education and degree Breadth elective courses cultivate critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at www.conestogac.on.ca/electives

Process for resolution of student concerns

In order to resolve any concerns which may arise during a course, field placement or relating to the overall program, students are encouraged to resolve issues or concerns informally at the program level prior to proceeding to a formal appeal.

If attempts have been made for a resolution, yet no satisfactory outcome was reached, students are encouraged to refer to the Student Guide, and to follow the procedures outlined under the "Academic Dispute Resolution and Appeal Procedure" section.

Maintaining Student Files

  1. Official records of each student's education are maintained electronically by the Registrar.
  2. Administrative records related to your experience in the program are maintained to demonstrate compliance with external and college requirements. The information is as follows:
Administrative Records
Student Information (if applicable)File Location and Student AccessRetention

Pre-Placement Health Requirements

  • Copies of information received from student.

In H.S Trax, by individual student access, accessed through My Conestoga

  • Each student has their own information on the Passport for provision to placement agencies.
  • For the duration of a student's stay in the Program.

Acknowledgement of WSIB understanding.

  • Signed electronically by student prior to the first field placements.
  • By Program, online.
  • For the duration of a student's stay in the Program.

Student Consents signed on admission electronically.

  • Student Consent for Release of Information.
  • Student Understanding of Professional Standards.
  • Student Understanding of Safety Requirements.
  • Filed electronically.
  • For the duration of a student's stay in the Program.
  1. Academic Files are set up as required for a student to document important matters relevant to a student's progress or to document and monitor resolution of concerns.
Academic Records
Student InformationFile Location and Student AccessRetention

Documents related to academic progress

  • Correspondence regarding course equivalencies.
  • Correspondence regarding supplementary examinations.
  • Learning Contracts.
  • Disabilities Information and plans.
  • In Student File, maintained by the Program Coordinator, initially, and then filed during the student's stay in the Program – maintained by Program Assistant.
For 1 year following graduation or as required by accrediting body.
Records of Competency AttainmentAs above.As above.

Documents related to areas of concern

  • Interview records, supporting email documentation.
  • Student Rights and Responsibilities.
  • Incident reports.
  • Letters/emails of significant concern and replies.
  • Appeals .
As above.As above.
  1. Students may review the contents of their academic file by:
    • Requesting this in writing to the Program Coordinator.
    • Reviewing the file in the presence of their Program Coordinator.

Work-Integrated Learning Experiences

Student Consent Forms

Students are required to complete program specific consent forms if applicable. To access the forms, students need to visit the WIL Document Services Community in myConestoga and see WIL Document Forms tab. 

Pre-WIL Health Requirements

An Immunization Record is a mandatory admission requirement for all students. ANY PRACTICAL EXPERIENCE IS PROHIBITED UNTIL THE IMMUNIZATION RECORD IS COMPLETED. If a student does not complete their pre-WIL health requirements prior to placement, they will be unable to attend.

Mandatory work-integrated learning (WIL) health and safety requirements must be completed by students prior to student WIL experiences. Successful WIL completion is required for students to progress to program completion.  To qualify for WIL learning experiences, students must present the following at the start of the program in accordance with pre-admission information provided by the College:       

  • A complete immunization record including MMR, Tdap, Varicella, Polio, and Hepatitis B.  Seasonal flu vaccination is required during flu season (October – March).
  • TB Testing: Evidence of current 2-step or previous 2-step + current 1-step.
  • Standard First Aid and CPR – HCP level
  • Respirator Fit Testing
  • An annual Police Check for Vulnerable Sector Screening (VSS).  Police Checks must be clear of any unpardoned criminal offences. An unclear criminal record may result in the inability to participate in WIL experiences which will jeopardize progress in the program. Acceptance for WIL is at the discretion of the agency; some agencies may request students to provide a VSS completed within six months of WIL start date. Students with criminal records are advised to meet with the program chair for academic counselling to determine program suitability.

Safety in the Workplace Course (OHS1320)

All students who participate in unpaid work-integrated learning (WIL) experiences during the course of their program will be required to successfully complete the mandatory Safety in the Workplace course prior to going out on WIL.  The course will provide students with an introduction to workplace hazards and general safety awareness. Students will receive a Record of Completion to provide evidence of this training to WIL experience sites and will consent to their workplace insurance coverage.


Prior to your first placement, you must electronically sign a Declaration of Understanding within OHS1320. Please review important information within the course on WSIB and insurance coverage.

We strongly advise any student who has Severe Allergies or who has a medical condition such as Diabetes or Epilepsy, to inform the Health Centre so that your medical status can be assessed and any emergency treatment plans discussed.

The student is responsible for their Dental Examinations, visual and hearing acuity.

It is the student's responsibility to immediately report to the Health Centre any accident or injury occurring while a student here at Conestoga College and/or at WIL.

Policy for Accidents or Injuries while on WIL Placement

If you suffer an injury while on placement, you must report the incident to the placement employer - usually the nurse/manager - and to your clinical instructor immediately.  This will ensure that you receive the appropriate first aid or medical attention at the time of the injury and that the incident is properly documented according to Conestoga College policy,


If a student is injured while working in a clinical area of a hospital/agency, they should:

  • Contact their clinical instructor immediately and report the nature of the injury.
  • Notify the unit nurse/manager about the incident.
  • Complete a "Student Work Placement Injury Report" through the following link - Incident Reporting Form

Student Awards

​Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business, industry leaders, and generous donors. To be considered for an award, complete the General Application form available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students’ email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). For more information, visit Student Financial Services.​

Academic Delivery Plan and College Hours

Academic Delivery Plan Fall 2020

In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2020 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities. 

For the Fall semester, we will deliver as many courses as we can remotely. Courses that cannot be offered fully through remote delivery will be delivered through a combination of remote and on-campus delivery. Courses in which remote delivery is not possible will be offered entirely through on-campus delivery.

Technology requirements for programs are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.

For the Fall, only students who have classes scheduled on campus will be pre-approved to be on-campus. Students need to complete a mandatory pre-approval process before they can attend their class.  Students who do not have scheduled activity are not permitted on-campus. Support services for students will continue to be available remotely.

College Hours

To support physical distancing on campus, full-time courses at Conestoga may be delivered Monday to Sunday, 8 a.m. to 10 p.m.

Web-based Tools

Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.

Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  

In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate. During the pandemic, on-campus Test Centres will be closed.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.

Program Handbook Revision Log

Last RevisedBy Whom
July 9, 2015Michelle Heyer
July 9, 2015Jillian Grant
July 14, 2015Nicole Dorscht
May 31, 2016Margaret Holden and Sharon Chia
June 21, 2016Jillian Grant​
​June 14, 2017​Jillian Grant
​June 22, 2017​Brett Gibson
July 30, 2018​Brett Gibson
​July 9, 2019
​Julia Rodricks
​July 7, 2020
​Beth Davidson

Accommodation Disclaimer

Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing accessibility@conestogac.on.ca or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.