Wireless Network Infrastructure
2023/24 | Conestoga College
Program Code: 1474
Engineering & Technology
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.
This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website applies to all students, regardless of program.
Welcome to the School of Engineering & Technology.
Conestoga College offers a full range of engineering and technology programs to suit your interests and career aspirations. Within these, there are one-year certificates (both foundational and post-diploma), two and three-year diplomas, and four-year bachelor's degree programs. Pathways exist within these programs to empower students to reach their full potential.
All of our programs incorporate active learning that may include project-based learning, cooperative education, case studies, and capstone projects. Active learning allows students to apply theory to practice during their studies and results in a graduate who is better prepared for the real work world. Employers like our approach to learning and student development, which is why the School of Engineering & Technology has a history of excellent graduate and co-op placement rates.
Tony Thoma, MBA, P.Eng.
Program Staff Contact Information
Program Administration and Faculty
Executive Dean – Engineering–Technology–Trades
Tony Thoma, MBA, P.Eng.
A2205-4 - Cambridge Campus
519-748-5220 ext. 3212
Executive Assistant to Executive Dean:
A2205 – Cambridge Campus
519-748-5220 ext. 4573
Rafik Guindi, Ph.D., P.Eng.
A2205-8 Cambridge Campus
519.748.5220 ext. 4618
Administrative Assistant to Program Chair
A2205 Cambridge Campus
519.748.5220 ext. 4606
Zafar Taha, PhD
A3212 - Cambridge Campus
In addition to the core complement of your full-time program faculty, other faculty will work with you during this academic program. These include faculty from other Schools for the breadth and or/general education courses, as well as faculty with particular expertise in specific focus areas.
Contact information for each faculty will typically be provided on the first day of related courses.
Communication - School Standard
Conestoga College and eConestoga student email accounts are used to communicate with students. Students are expected to regularly check their student email accounts. Faculty and staff will not respond to emails from non-Conestoga email addresses.
ONE Card - Student Identification Card
Conestoga's ONE Card is the College's official identification card for students. Before you can be fully registered and access your timetable, you must upload a student photo. Your ONE Card student photo completes your student record, confirms that you are a Conestoga College student, and gives you access to student services. When your ONE Card student photo has been uploaded and approved, your card will be mailed to you. Learn more about using your ONE Card here. If you have any questions, please email the ONE Card Office.
The College is open and offers classes seven days a week.
The program integrates a hands-on, practical approach that augments the theoretical knowledge a student has coming into the program. Applied projects and lab work, along with industry opportunities in Capstone Projects help prepare graduates for a career in the wireless industry.
Program outcomes are developed with the expectations and requirements of external regulatory/accrediting bodies and consultation with Program Advisory Committees (PACs) and related industry experts. These outcomes are coordinated and articulated in a manner designed to result in the achievement of sets of specified learning attributes.
- Test and measure the power levels and spectrum characteristics of RF signals with focus on conformance testing of user equipment for mobile telecommunication standards including LTE.
- Use industry standard RF planning, design and optimization tools to place wireless cell sites, and generate coverage maps and interference surveys.
- Plan and build a wired and/or wireless data or computer network using system design documentation. Applications will include the design of smart home and multi-LAN networks.
- Produce documentation and reports related to network components and applications performance.
- Troubleshoot and resolve technical problems related to both wired and wireless networks using standardized approaches and methodologies.
- Configure, install and upgrade network hardware components such as routers and switches according to best practices in the industry.
- Monitor and evaluate network security issues and perform basic security audits on both wired and wireless networks.
- Assist in the collection and analysis of user requirements related to both wired and wireless networks.
- Examine change control, issue documentation and problem escalation procedures and processes as per industry best practices.
- Generate and maintain “as built” network documentation following industry best practices.
- Compare network performance against service levels and assist in the development of action plans as required against service level agreements.
- Determine the applicability of new wired and wireless technologies, such as 5G LTE, to solving network related issues using critical thinking and research skills.
Current Program DesignStudents can find their program design by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
General Education ElectivesStudents are required to complete General Education elective courses as part of their program requirements. General Education elective course requirements are listed at the bottom of the progress report, which is found on the Student Portal under My Courses. The progress report indicates the level/semester in which the course must be taken. Students are responsible for adding General Education electives into their schedule for the designated semester. Eligible courses are posted each semester by the School of Interdisciplinary Studies on the College's elective website. For more information and to view the current elective course offerings, visit https://www.conestogac.on.ca/electives/diploma. Questions regarding General Education electives can be directed to the School of Interdisciplinary Studies: email@example.com
It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.
Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses.
Course Changes (Adding/Dropping)
Students can find their program design by following the steps below:
- Log in to Student Portal.
- Click on 'My Courses' tab.
- Scroll over the icons to the right of individual course listings.
- If a course withdrawal is processed prior to the deadline date, a dropped course will be recorded as a "W" (withdrawal) on the transcript.
- If a course withdrawal is processed after the deadline, an "F" (fail) will be recorded on the transcript.
Credit Transfer, Pathways & PLAR
Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: firstname.lastname@example.org.
The Credit Transfer Policy and Procedure are available on the college website.
If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.
Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.
Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.
For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.
Prior to transferring to another program, it is recommended that the student meets with the program coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a Program Application Form to the Registrar's Office. If considering transferring to a program outside the
school in which they are currently enrolled, students may want to discuss options with a
Career Advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met. Additional information for career or academic advising is available from faculty, program coordinators, or career advisors in the Welcome Centre.
Academic assistance is available to students through a variety of avenues. The program coordinator/academic advisor and faculty can advise students on specific program and course information such as adding/dropping courses, special timetabling, etc. Access the Conestoga website for assistance provided through Student Success Services and Accessibility Services. Access the Learning Commons website for detailed information on the academic services they provide, including Learning Skills, Peer Services, Math and Writing assistance.
Conestoga has more than 400 awards, bursaries, scholarships, and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Financial Aid and Student Awards Office on Conestoga's website.
Attendance and Program Expectations
Working Together to Plan Your Success
Your success matters! Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class or an assessment, please note that it is your responsibility to follow up with individual faculty members prior to the class/assessment and access any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. It is your responsibility to attend all evaluations (e.g. test, exam, presentation, etc...). If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work, commuting, or vacation plans.
- To communicate the dates of each evaluation at the beginning of each semester through the Instructional Plan.
- To communicate, in writing, any unplanned extenuating circumstances that may require changes to the course schedule.
- As per the Religious Holiday Procedure, provide alternative evaluation arrangements for missed evaluations due to recognized religious holidays as defined by the College Employer Council.
- To provide all accommodations requested by Accessible Learning.
- To consider alternative evaluation requests in good faith and examine the unique circumstances (e.g., unexpected family obligations, personal emergencies, etc...) and collaboratively determine an appropriate solution.
- Note, do not request doctor's notes from students.
- To review the instructional plan and familiarize with the dates of evaluation.
- As per the Religious Holiday Procedure, inform your faculty member in writing that the religious holiday defined by the College Employer Council will occur during the semester and may require considerations for evaluations to be rescheduled.
- If you must be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- As soon as possible, email the faculty member associated with the evaluation you missed and arrange for appropriate follow-up.
Documentation for Absences
Conestoga recognizes that unexpected circumstances, such as brief illness, do arise during the term. As a visit to a health practitioner may not be necessary or possible, we do not ask you to provide a doctor's note except in exceptional circumstances.
If the evaluation cannot be rescheduled, (e.g., experiential activity, lab, or a group presentation) your professor may provide you with a revised assignment or allocate its marks to another evaluation item, so long as the combined total does not exceed 40% of the course grade. This will be communicated to you by email.
Attendance - Program Standard
You are expected to attend all labs and theory classes. If you know you will be absent from a class inform your professor at least two weeks before.
Students are responsible for all content and material covered during an absence. Be sure to get all missed material (including lecture notes) from a classmate and confirm with your professor that you have all missed material.
Evaluations (deadlines, tests and examinations)
Each project has a clearly defined set of dates for its deliverables. If, for a legitimate reason, any student believes that their project cannot be completed on time, they must formally request an extension to the due date from the project coordinating professor at least one (1) week prior to the scheduled end of the project. Approval of the request for extension will be considered by the faculty team but is not automatic.
Assignments and Labs
Work is normally due one week from the date assigned. Any exceptions will be clearly stated. Students are responsible for keeping a copy of all submitted and marked assignments.
All project work is evaluated using a set of predefined rubrics. Depending on the specific outcomes for the week, student performance will be evaluated and recorded. Each student will receive a copy of this marked rubric identifying specific areas of strength and/or weakness. These rubrics should be kept as of a record of performance.
What is Academic Integrity?
Having academic integrity means acting fairly and honestly when engaging in academic activities.
By having and applying an Academic Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.
Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:
Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.
Academic Progress Through the Program
The college's approach to academic progression is governed by the Promotion Decision Procedure.
A student's academic achievement results in a promotion decision, such as eligible to continue, graduate, and discontinued.
Progress from one level to the next in a program is dependent upon the successful completion of courses and/or meeting program promotion standards.
Academic Promotion Decisions
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.
Clearance of Academic Deficiency
A passing grade for a course is 55%. If a student fails a course, they can repeat the course next semester.
Students may take other courses for which they have the required prerequisites in the same semester they are repeating a failed course. If there is a scheduling conflict between the courses they are repeating and other courses, the student must take and attend the failed course and wait until the next semester to take courses missed due to scheduling conflicts.
Often this means that a student making up missed courses must graduate with a cohort that graduates a semester later than their original graduation. Students graduating with a different cohort are responsible for having passed the same courses as those in the new cohort. This means that students graduating in a later cohort will be responsible for any new or additional courses added to the program.
Students that withdraw from a course before the withdrawal deadline will have a W recorded on their transcript. Students can make up withdrawn courses the next semester.
Note: While repeating courses, a student will often be classified as part-time status. This may affect student study permits/work visas. International students are encouraged to discuss the implications with their Student Services Officer in the international office.
An incomplete mark may be assigned in accordance with the college policy. The work required to change the incomplete mark to a grade must be done within the limits specified in the college policy. Incomplete grades will be changed to a Fail if the work is not completed satisfactorily within the time limit.
Pre-requisites are stated on the course outlines.
SupplementalStudents may be eligible for a supplemental opportunity. According to the Clearance of Academic Deficiency policy and procedure, supplemental work or examination will be granted on the eligibility criteria outlined in the College Policy.
Students are eligible for a supplemental if they have failed only one course with a final failing grade of not less than 50% in a semester. Students that have failed a single course must have passed at least one evaluation in the course. A supplemental evaluation will not be granted for a course in which a student has received an academic offence. The full details are outlined within the Clearance of Academic Deficiency Policy and Procedure.
Academic probation does not apply to the Wireless Network Infrastructure program.
Discontinuance and Re-admission
Failing The Same Course Multiple Times
A student that fails the same course twice will normally be discontinued. Special extenuating circumstances may be considered to allow a student to repeat a course for the third time.
Reference the Discontinuance Procedure for more details.
Discontinuance and re-admission of students will be done on a case-by-case basis. Faculty in consultation with the chair and the program coordinator will examine cases and if needed prepare a remediation plan for re-admission.
WithdrawalStudents considering withdrawing from a program should meet with their Program Coordinator/Academic Advisor prior to withdrawing. To formally withdraw from a program, the student must complete the Withdrawal form located in the Student Portal under the "Services" tab. Click the "My Forms" to locate, complete, and submit the form to the Registrar's Office. Deadlines for withdrawing from a program with/without an academic penalty or with/without a refund are posted on the website under Academic Dates.
Students are eligible to graduate upon completion of all academic requirements in their program of study. For students enrolled in co-op programs, this includes completion of all mandatory co-op work terms. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the Registrar's Office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.
Equipment and Facility Information
Conestoga hours of operation are 7:00 a.m. to 11:00 p.m. Conestoga recognizes that in some programs of study, students may require after-hours access to classrooms and labs. After-hours access is maintained in accordance with the academic needs of individual programs. The after-hours access is a privilege, not a right.
If after-hours access is required, faculty must contact security in advance, with the student(s) name, ID number, and program information, along with signed paperwork approving access. The student must follow these guidelines:
- Be in the designated room with another approved person
- Follow all room safety rules
- Inform security immediately of any out-of-the normal situations
- Have student identification card available
- Notify security upon departure
- Not move furniture
Students are required to follow communicated access and safety requirements, protocols, and regulations to ensure the safety and security of all persons and property. Policies and procedures can be found on the website for the Security Services Department.
All WNI labs contain computers. In addition, there are open labs through-out the Doon campus that contain Office and internet access software but likely will not have the specialized software required for the program.
Electronics labs may be used to augment your learning. It is important that these labs be well equipped and adequately maintained. When individuals are given permission to access these facilities, the following rules must be followed. Additional safety and access requirements, protocols and rules that are communicated by faculty, staff and campus signage must be followed by all students.
- Equipment is not to be removed from the lab to which it has been assigned. Concerns about the lack of equipment should be addressed to your instructor for that course.
- Students must conduct themselves in a professional manner at all times.
- For safety reasons, two students must be present in the lab at all times.
- There shall be no eating or drinking in any lab area.
Vandalism includes but is not limited to any willful and unauthorized: reconfiguration of computers and/or peripherals, alteration of computer files and /or programs, deletion of computer files and/or programs, physical damage to the hardware.
During the laboratory class, the operation and integrity of the computer and associated equipment at each laboratory bench location is the responsibility of the students assigned to that location.
At the end of the laboratory, the computer set-ups shall be checked again for proper operation, on a random basis, by the instructor and/or laboratory technician.
Students assigned to a workstation identified as having a vandalized computer and/or peripherals shall not be permitted back into the laboratory for the remainder of the term unless specifically authorized by the instructor, in writing, to resume participation in the laboratory classes.
A failure by any student to complete the laboratory work shall result in an incomplete status for the course.
Appropriate disciplinary action shall be taken by the College against the identified group of students unless the specific individual(s) carrying out the vandalism is (are) identified.
Personal Protective Equipment (PPE)
All students are required to follow the PPE requirements specified for each lab, shop and or other campus space. Students must also comply with additional PPE requirements and safety measures that may be communicated by faculty, building signage, and or college staff. Other rules may be set by supervisory faculty/staff in shops and labs.
Equipment, Supplies, and Texts
The technology tool room is in A2212. Students are to comply with campus access protocols and safety measures communicated by faculty, staff, and campus signage. Part kits and equipment distribution procedures will be communicated to all students. Program parts kits and equipment may need to be signed out and replacement parts may be secured for a fee. Parts kits are needed for your first lab classes.
Students will be required to purchase textbooks and learning packages as outlined on a list in the bookstore for this program.
Program Technology Requirements
Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.
The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills.
Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This Student Experience Survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process has two components: the Early Course Check-in and Full-SAT. The Early Course Check-in is 5 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.
Program Advisory Committees (PACs)
Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.
All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.
At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.
Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.
College-wide Policies and Procedures
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Convocation Procedure
- Co-operative Education Policy
- Discontinuance Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
- Readmission Procedure
- Religious Holiday Policy & Procedure
- Student Expectations for Online Engagement
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Rights and Responsibilities Policy & Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.
Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.
Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.
Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student.
To consult with an Accessibility Advisor about accommodations please make an appointment by emailing email@example.com or calling 519-748-5220 ext. 3232.
Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.
Program Handbook Revision Log
Type of Revision: Annual updates
Type of Revision: Annual updates
Type of Revision: Minor Revisions
Type of Revision: Minor Revisions
Date: July 2, 2019
Type of Revision: Minor Revisions
Date: July 5, 2018
Type of Revision: Minor Revisions , addition of Attendance at Evaluations section
Date: June 26, 2017
Type of Revision: Minor Revisions