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Operations Leadership in Food Manufacturing

2018/19 | Conestoga College

Program Code: 1488
School of Engineering and Information Technology

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

Program Handbook Guidelines

The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.

Welcome

Welcome to the School of Engineering, Technology and Trades and the Craig Richardson Institute of Food Processing Technology (IFPT).  Thank you for choosing Conestoga for your post-secondary education.

Conestoga offers a comprehensive array of programs in many areas to suit your interests and career aspirations.  Our established partnerships with many successful local, national and international companies, result in program enhancements and significant career opportunities for our students.

Operating from campuses in Kitchener, Waterloo, Cambridge and Guelph, as well as a training facility in Ingersoll, we deliver current and relevant skills-based education and training allowing our students and graduates access to successful careers. 

I encourage you to take full advantage of the learning opportunities and resources available.

Sincerely,

Julia Biedermann, PhD, PEng

Executive Dean

Program Academic Team

Program Administration & Faculty

Executive Dean-Engineering-Technology-Trades
Julia Biedermann, PhD, P.Eng.
A2205-4 Cambridge Campus
519-748-5220 ext. 3212
jbiedermann@conestogac.on.ca

Administrative Assistant to Executive Dean:
Rebecca Dougherty
A2205- Cambridge Campus
519-748-5220 ext. 4573
rdougherty@conestogac.on.ca

Program Assistant
Ryan Huckle
A2205 - Cambridge Campus
519-748-5220 ext. 3363
rhuckle@conestogac.on.ca

Program Chair 
Luis Garcia
A2205-3 - Cambridge Campus
519-748-5220 ext. 2475
lgarcia@conestogac.on.ca

Administrative Assistant to the Chair
Melanie Ney
A2205 - Cambridge Campus
519-748-5220 ext. 2205
mney@conestogac.on.ca

Program Coordinator
Joe Iacobellis
A3229 - Cambridge Campus
519-748-5220 ext. 4615
jiacobellis@conestogac.on.ca

Technologist
Barry Bremner
A2205 - Cambridge Campus
519-748-5220 ext. 2742
bbremner@conestogac.on.ca

Technologist
Bryan Kam
A3212 - Cambridge Campus
519-748-5220 ext. 4567
bkam@conestogac.on.ca

Program Faculty

Donna McEvoy-McQuay | A3229 Cambridge

dmcquay@conestogac.on.ca

Dinath Ratnayake | A3229 Cambridge
519-748-5220 ext. 3835 | dratnayake@conestogac.on.ca

Other Faculty

In addition to the core complement of your full-time program faculty, other faculty will work with you for the duration of this program.  These include faculty from other Schools for breadth and or / general education courses, as well as faculty with particular expertise in specific areas of program focus.

Contact information for these faculty members will typically be provided on the first day of related courses.

College Support Services

Assoc. Registrar's Office (Student Records) 
Brenda Bender | A1213 - Cambridge
519-748-5220 ext. 3235 | bbender@conestogac.on.ca

Admissions Officer
Welcome Centre – Office of the Registrar - Doon
Darlene Lavigne (domestic students)
519-748-5220 ext. 2331 | dlavigne@conestogac.on.ca
Paula Lemieux (international students)
519-748-5220 ext. 2442 | plemieux@conestogac.on.ca

Career Services
A1213 - Cambridge Campus| 519-748-5220 ext. 2298 

Financial Aid / OSAP / Student Awards
Financial Aid Office | Welcome Centre - Doon
519-748-5220 ext. 3378 | financialaid@conestogac.on.ca

Technical Support
IT Service Desk | Doon – 1E12
519-748-5220 ext. 3444 | itsdesk@conestogac.on.ca

Program Overview

Program Description

The Operations Leadership in Food Manufacturing full-time program is one-year in length.  It is designed for students who have completed a degree or diploma in science or engineering, and who want to be prepared for an entry level career in the food manufacturing industry. The program offers a suite of courses designed to develop skills and knowledge with direct applicability in the food manufacturing environment. Learners will integrate concepts in quality assurance, food safety, lean manufacturing and continuous improvement to design systems that lead to excellence in manufacturing and business processes. Upon completion, graduates will also have practical experience in industrial food manufacturing equipment operation, project management and leadership.

Program Learning Outcomes

Program learning outcomes can be found on the Operations Leadership in Food Manufacturing program page of the college's website.

Program Curriculum Sequence

The following is the anticipated sequence of the program for students beginning studies in the Fall of 2018.  Occasionally, minor program design changes do occur and students are notified of these changes by the Program Coordinator before they are implemented.

Fall 2018
Program Delivery Location Semester Year
Level One
  • In school training: Semester 1
Cambridge Campus Fall 2018
Level Two
  • In school training: Semester 2
Cambridge Campus Winter 2019

Current Program Design

Students can find their program design on the Student Portal by following the steps below:

  1. Log in to the Student Portal
  2. Click on 'My Courses tab
  3. Select 'View Progress Report' button

Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.

Program Information and Standards

Student Services

Refer to the Student Guide for information on student services including Counselling, Student Financial Services and Student Life.

Academic Assistance

Academic assistance is available to students through a variety of avenues.  The program coordinator and faculty can advise students on specific program and course information such as adding / dropping courses, special timetabling, etc.

Students can also access the Learning Commons website for detailed information on the academic services they provide, including learning skills, peer services, math and writing assistance.

Conestoga College is committed to providing a safe and accessible environment for students with disabilities. Accommodating disabilities at the College is a shared responsibility between students, faculty and administration. Students are responsible for providing relevant and up to date documentation of their disability to Accessibility Services, when they first register. This documentation will allow the student to be considered for accommodations and access to available services.

Academic Dates

Follow the link for a listing of important academic dates for the current school year, including a list of holidays when classes are cancelled. Students should be aware that programs within the School of Trades and Apprenticeship do not necessarily follow all of the listed dates. Speak with the program coordinator regarding program-specific dates, including Study Week, if applicable.

Program start and end dates, holidays and deadlines for course add / drop and withdrawal are located on the college website. Course changes (add / dropping) may also be made through the Student Portal under the 'My Courses' tab.

Credit Transfers 

Advanced standing is the admission of a student into a program in a semester beyond semester one of their program based on previous post-secondary learning and / or life and work experience.

Credits can be transferred for students who have proven that they have comparable or equivalent learning in a formal educational environment. Course learning outcomes will be the criteria for determining exemptions. The notation of "TC" is used for the grade.

Prior Learning Assessment and Recognition (PLAR) is the method to establish eligibility for a credit in a given course for students who have proven that they have comparable or equivalent learning through significant life and work experience.

The maximum credits allowed through credit transfers and credits obtain through PLAR is 75 per cent of the program credits. Therefore, at least 25 per cent of the program credits must be taken under the direct supervision of Conestoga College faculty. Please note that PLAR and credit transfers can result in a status change to 'part-time', which could impact OSAP and other services offered through the Financial Aid office. In addition, students will not receive any tuition refunds or reduced tuition costs. Visit the Credit Transfer Office and PLAR webpages for more information.

Note: When a student moves from one Conestoga College program to another and where course numbers are identical, automatic credit is given if program passing grades are met. The course grade from the original course will stand.

Academic Standing and Promotion Requirements – Program Standard

It is the student's responsibility to ensure that they have fulfilled the program design requirements necessary to graduate. If for any reason a student is concerned about their academic progress, they should arrange to meet with the corresponding faculty member or with the program coordinator.  Failure or withdrawal from any course(s) may result in the student not being promoted to the next academic level.

If a student withdraws from the program for any reason, they have a maximum of five years from their original start date in order to complete the program requirements and earn the related and current certificate or diploma. If the program design changes significantly during this timeframe there may be the necessity to fulfill additional program requirements.

Common Academic Decisions

At the end of each level / semester, the program team reviews students' grades. Below are the most common academic decisions issued by the program team:

Eligible to Continue

Students that pass all courses, and complete their electives, are eligible to continue in the program.

Decisions (Pending)

Supplemental Assessment: Students who have failed one course may request a supplemental assessment (a "make-up"). It is the student's responsibility to check the grade postings. It is not the responsibility of the professor to seek out the student and offer a Supplemental. Supplemental assessments may be approved by faculty, or the program team, if the student meets the following academic criteria:

  1. The failing grade must be no less than 50% or within 10 percentage points of the passing mark (60% to 69%) of the required passing grade of 70%.
  2. Attended 80 per cent or more of the classes in the course in question.
  3. No more than one supplemental assessment per semester.
  4. Must have passed at least one formal evaluation in the course.
  5. Not have a registered academic offence during the semester in which the supplemental is being requested.

The test must be completed within three weeks from the end of the semester. To register for a Supplemental, the student must have an Authorization for Supplemental form completed and signed by the program coordinator and submit the appropriate fee ($40.00) to the Registrar's Office. The student must provide proof of fee payment at the time of the supplemental exam.

Failure in the Supplemental will result in no change to the original course grade. Successful completion of the Supplemental evaluation will result in the minimum passing grade being awarded. The final grade as a result of the Supplemental will be automatic and is ineligible for appeal.
 

Discontinuance, Withdrawals and Probation

If a student fails a course, they may be discontinued in the program. Students may also be discontinued from a program based on misconduct. 

Students who wish to terminate their studies must officially withdraw from their program in writing by completing the Withdrawal Form. Students who do not officially withdraw are still liable for outstanding fees and may not be eligible for a refund. Non-attendance does not constitute official withdrawal and academic records may reflect failures.

Discontinuance: Registered but Did Not Attend (DNA)

A missed course, DNA, will be considered as a course failure (mark of "F") for purposes of discontinuance. Refer to the student guide for the refund deadline

Academic Decision Program Standards

"F" = Failed; "DNA" = Did Not Attend (Missed); "W" – Withdrawn (Dropped);
1st Term
CODE DECISION Maximum Number of FAILED + MISSED + DROPPED
02 Eligible to Continue (to term 2) ( 0 )
03 Eligible to Continue to term 2 with "Special Timetable" - See note #2 ( 1 - 2 )
06 DISCONTINUED – not allowed to continue in the Program - See note #3 ( 3 or More )
2nd Term
CODE DECISION Maximum Number of FAILED + MISSED + DROPPED
01 PROGRAM COMPLETED, (qualified to graduate) ( 0 )
04 REMAIN IN Term 2 with "Special Timetable" ( 1 - 4 )
05 PENDING - decision deferred due to special circumstances  - See note #4
06

DISCONTINUED - may not continue in the Program

See note #3

( 5 or More ) or

"Has failed one course for the third time"

Students participating in academic offences are subject to Conestoga's Academic Offences Policy and Procedure listed here on the website

Note # 1

Courses dropped after the refund deadline "W", and missed courses "DNA", will be considered as a Failure for purposes of discontinuance. Refer to the student guide for the refund deadline.

Note # 2 - The "SPECIAL TIMETABLE POLICY" for this program is as follows
  1. With respect to scheduling courses, priority must be given to courses failed or missed in the previous semesters.
  2. Provided there are NO timetabling conflicts, new courses may then be taken, if prerequisites have been attained.
A maximum of 9 courses may be taken in a semester.

Note #3 - "DISCONTINUED" students should note the following
  1. The student may apply to return to the College as a "Part Time" student.
  2. The student may be allowed to take a maximum of 3 courses in this Program per semester.
  3. Priority for seats in a class is given first to "Regular" students, then to "Special Timetable Students" and lastly to "Part Time Students".
  4. To graduate from this program, you must request and be granted re-admission to this Program.
  5. All failed courses must be cleared before re-admission to this Program will be allowed.
Note #4 - Special circumstances
  1. This program's faculty reserve the right to modify the implementation of the above policy, in individual cases, due to extenuating circumstances

For further information on discontinuance, withdrawals and probation, visit the Admissions section of the college website.

Attendance - Program Standard

Students are required to demonstrate the same attention to punctuality, attendance and safety as would be required by the business or industry in which they expect to be employed.

Attendance for each course will be monitored. If a student knows in advance that they will miss one or more classes (authorized absence), they must contact the faculty involved and let them know before the occurrence.

Please refer to the Attendance at Evaluations section in this handbook.

 

Evaluations (Deadlines, Tests and Examinations) – Program Standard

The IFPT has programs directly associated with industries that require commitment to deadlines. As part of our role as an educational institute, we emulate the 'real world of work' to provide students with the opportunity to recognize the essential skills required to be successful in their future career(s). 

Please refer to the Attendance at Evaluations section of this handbook.

Course Add/Drop

Information on the course add / drop process can be found on Conestoga's website; however, it is strongly recommended that students consult  the Program Assistant/Program Coordinator prior to dropping a course.

Program Transfer

Students who wish to transfer to another program with advanced standing, will need to complete paperwork in advance. Students are to speak with the program coordinator to determine if space exists and to obtain the relevant paperwork. When a student moves from one Conestoga program to another and where course numbers / codes are identical or equivalent, automatic credit is given if passing grades are met.

Graduation

Students are eligible to graduate upon completion of all academic requirements in their program of study. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate for and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate. Rules surrounding graduating with merit are outlined on the academic recognition section of Conestoga's website.

Program Advisory Committee (PAC)

Each program at Conestoga has a Program Advisory Committee (PAC), which is made up of industry and academic representatives, as well as current students. They meet several times a year to discuss the direction in which that industry is heading and any improvements that can be made to keep the program current.  This helps to ensure that students are learning material that is relevant to their industry.

At the beginning of each year, the coordinator of the program will ask for student volunteers.  Typically, a student is chosen for each year of the program.  The student representatives are expected to attend the meetings.  Students must prepare and submit a report based on guidelines provided by the Program Chair/Coordinator which will be presented at the meeting.  Students are expected to be professional, dress in casual business attire and engage in discussion.s

Communication – Program Standard

Conestoga College and eConestoga student email accounts will be used to communicate to students. Students are expected to regularly check their email accounts.  Faculty are not expected to respond to emails from non-Conestoga email addresses. Faculty will respond to student emails by the end of the next business day after receipt of an enquiry.

The email utility in eConestoga is permitted for course content-related items only.

Awards – College Application Procedure

Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through the Student Portal. Notifications and instructions to complete the application will be sent to all full-time Conestoga students' email accounts in the Fall semester (Deadline: First Friday in October) and Winter semester (Deadline: First Friday in February). Visit The Financial Aid and Student Awards Office on Conestoga's website for more information.

Co-Curricular Record

Conestoga's Co-Curricular Record (CCR) enhances your growth and development outside the classroom. The CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved co-curricular experiences at Conestoga College.

Student Feedback

Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Advanced Education and Skills Development (MAESD). This survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT form gives teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process occurs in the last one-third of the semester. Typically about one-quarter of the faculty is appraised per term, and each has two courses selected by their academic managers for appraisal. All teachers have a SAT review at least once every two years. The SAT process is managed by the Office of Institutional Research and Planning using an online survey system specifically designed for course/teacher evaluations.  After all marks for the semester have been submitted, a summary of results goes to the academic manager to be shared with the faculty member. Continuing Education students may have an opportunity to complete a SAT form at the conclusion of each Continuing Education course.

Student Representation

Conestoga Students Inc. (CSI) is the official student association representing all full-time, fee-paying students. CSI and Conestoga agree that a student has the right to invite a member of CSI to a student / faculty meeting, provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.

Required Equipment, Supplies and Texts

Faculty members are responsible for distributing a suggested minimum tool list, where applicable. Texts required for each course are included on the pertinent course outline.

Facility Information

After-hours Access Policy & Parking

Conestoga College's hours of operation are 7:00 a.m. to 11:00 p.m.

The after-hours access is a privilege, not a right. This privilege requires that students follow established guidelines, rules and regulations to ensure safety and security of person and property. Additional details on the after-hours access policy can be found in the Student Guide.

Parking

A system of paid parking is in place at Doon, Cambridge, Guelph and Waterloo. Students must display a valid parking permit on their car windshield if parking on campus lots between 7:00 a.m. and 4:00 p.m. Information on parking regulations and permits can be found in the Parking Services section of the college's website.

Room Access

Students needing access to classrooms or computer labs after hours on the Cambridge campus will be required to sign in, showing their student cards at Security before 11:00 p.m. each day that they wish to be on campus after 11:00 p.m.

Students wishing to leave and return after 11:00 p.m. will need to inform Security, who will readmit them upon their return.

Students must leave the classroom / computer lab if requested to do so by Security, maintenance and / or cleaning staff.

Classrooms, Computer Labs and Shop Access

There is no food permitted in any classroom, computer lab or shop.  Beverages are permitted in unbreakable, re-sealable containers.  Please note that in computer labs, beverage containers should be placed away from the keyboard to prevent unnecessary damage.

Access to shops outside of regularly scheduled class times is not permitted without written permission from the instructor. For safety reasons access will only be granted for a minimum of two students. No equipment is permitted to be used without the presence and authorization of the instructor.

Lockers

Students can register for a locker using this link:  https://www3.conestogac.on.ca/lockers/

College Hours

Full-time courses at Conestoga are typically delivered during the following hours:

  • Monday to Thursday, 8:00 AM to 8:00 PM
  • Friday,  8:00 AM to 6:00 PM

In some instances, classes will be scheduled outside of this time frame to accommodate course, program, and college requirements.

Safety Information

Basic Safety

Students are required to sign a Conestoga College Institute of Technology and Advanced Learning (CCITAL) Acknowledgment of Safety Training and Responsibilities Form (if applicable to program), which will be provided by the faculty at the start of the program. 

Any student who is under the influence, or is deemed to be under the influence, of alcohol or drugs will not be allowed entry into the shop. The student will have to meet with the program coordinator and chair to discuss readmission to the shop. As per the Student Guide, students shall not "possess, use, manufacture, produce, distribute or aid in the use, manufacture, production or distribution of any controlled substance involving alcohol or drugs, except as expressly permitted by law." Violation of this could impact a student's continuance in the program.

Emergency Procedures

For life threatening emergencies, from any landline:

DIAL 9 (for outside line), then dial 911.

Notify the Security Office at ext. 3357 whenever emergency response personnel are contacted. The Security Office should also be contacted whenever there is an individual requiring medical attention but is not life threatening or whenever there is a minor injury and no medical attention is required. Conestoga College (Doon) has a nurse on duty Monday to Friday, 8:30 a.m. – 4:30 p.m. who can be reached at ext. 3254.

There is an Emergency Guide located on Conestoga College's webpage for information on how to respond to emergency situations.

Faculty will discuss the following at the beginning of each semester:

  1. Fire Exits - the closest fire exit and any alternates
  2. Fire Alarms - the location of the nearest pull station
  3. First Aid Locations – usually the closest Security Desk/Office
  4. Telephones - the nearest telephone to report accidents, illnesses or emergencies
  5. First Aiders - identify lab faculty and staff who are trained in first aid

All accidents and injuries must be reported by the student within 24 hours to the program chair or program manager and an Incident Report Form will be completed and submitted to the Occupational Health and Safety Office (safety@conestogac.on.ca).

Machine Operation and Safety

Machine operation and safety requirements will be provided by the faculty responsible for the delivery of each course, as necessary. Students will sign-off after they have received safety training relevant to the machinery in use. Students must not use any equipment for which they have not received training or which they do not feel comfortable using.

A student who does not follow appropriate safety measures and puts him/herself and/or others at risk, may be asked to leave the shop by the faculty, tech or staff. It will be the student's responsibility to make up for the content missed while away from the shop.

Physical Protection / Personal Protective Equipment (PPE)

For classes with a shop component, the following are the minimum PPE requirements:

  1. CSA-approved (Omega Symbol recommended) steel toe work boots or shoes
  2. CSA-approved clear-lensed safety glasses

Other physical protection requirements in the shop include:

  1. Long pants must be worn (shorts or capris are not permitted)
  2. No loose coats or clothing items, no hoodies
  3. Long hair must be tied back
  4. No rings, bracelets or loose jewelry

Any additional personal protective equipment requirements will be provided by the faculty responsible for the delivery of each course.

Use of Electronic Devices in Classrooms and Labs

Electronic devices may be used for learning or instructional purposes. Professors or technologists may request devices be put away when a safety issue or distraction occurs. Devices used for accommodations are always welcome. Unauthorized devices in a testing situation will result in an academic offence and a mark of zero.

Conestoga Policies and Procedures

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 
  
Students are advised to review and comply with all policies and procedures, including the following: 
  • Academic Credential Procedure       
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure 
  • Academic Recognition Policy
  • Clearance of Academic Deficiency Policy & Procedure
  • Co-operative Education Policy
  • Discontinuance Policy & Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Graduation Requirements and Convocation Procedure
  • Honours Policy & Procedure
  • Program Withdrawal and Refund Procedure
  • Student Code of Conduct Policy
  • Student Concerns and Issues Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfill and enforce these standards.

General Education / Breadth Electives

School of Liberal Studies

The purpose of diploma General Education electives and Degree Breadth electives is to provide graduates with the skills and knowledge to succeed not just in their chosen career fields, but in all life paths. Working collaboratively with your program, General Education and Degree Breadth elective courses help develop the critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at www.conestogac.on.ca/electives.

 

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.  
Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  
In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email, or documented on an interview record and signed off by both faculty member and student.
  • Tests will be made up in the Conestoga Test Centre in the following week, or by individual arrangements with course faculty member.
  • If the evaluation is to be conducted in the Conestoga Test Centre, students will be asked to show their ONECard* before permitted to write the test.

* Students taking part-time courses or in programs where OneCard is not provided such as Apprenticeship may be asked to show alternate ID.

Program Handbook Revision Log

Date:  July 5, 2018

Type of Revision:  Annual Review/Attendance at Evaluation addition

Date:  June 29, 2017

Type of Revision:  Annual Review 

Accommodation Disclaimer

Conestoga College is dedicated to promoting an equitable environment where students have the opportunity to participate in all aspects of College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga College recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

The Program Handbook is intended to provide general information with respect to program expectations. There may be individual accommodations and/or medical circumstances that require exceptions. For example, students may need to be accommodated for a missed assignment or evaluation. Students who are registered with Accessibility @ Conestoga are not required to provide an additional doctor's note for a missed or late evaluation. For more information about Accessibility @ Conestoga please drop in or visit our website.

We recognize that other extenuating circumstances may apply. Consult with your Professor. All exceptions based on extenuating circumstances must be approved by the Chair.