Technical Communication (Optional Co-op)

2021/22 | Conestoga College

Program Code: 1495
Interdisciplinary Studies

Conestoga College Institute of Technology and Advanced Learning

This is a companion document to the current Conestoga College Student Guide

COVID-19 and 2021-22 Program Delivery

​In response to the COVID-19 pandemic, Conestoga academic plans and decisions will continue to evolve to reflect the advice of public health authorities. ​Please consult the COVID-19 Information page for the most up-to-date information on college protocols.

Expectations regarding course delivery, participation, and assessments will be communicated by your faculty member at the start of the semester and included in the instructional plan.

Program technology requirements are posted on the program web page. Students in remote and hybrid delivery courses will require a device, webcam functionality, and reliable Internet access. 


Welcome to Conestoga College, the next step in your pursuit of post-secondary learning. The School of Interdisciplinary Studies is your gateway to a variety of other college programs in the fields of Health Sciences, Community Services, Business, Information Technology, Engineering, and Media and Design.  It can also be your gateway to degree-level academic learning at either colleges or universities, if that is your goal. In particular, the General Arts and Sciences programs are designed to offer you a firm academic foundation in the humanities, social sciences and natural sciences, and to help you define your academic or career path by discovering your passion, developing your creativity, enhancing your professionalism, and augmenting your post-secondary academic achievements.

The purpose of this handbook is to provide students with program specific details and other important information needed, while studying in the School of Interdisciplinary Studies. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of changes as required through the Conestoga email system. Program handbooks are updated yearly and students must check their program handbook for the current edition.

This handbook must be read in conjunction with general information about Conestoga College found on the website and in the student guide. The information in the Student Guide and on the college website applies to all students, regardless of program, and will be referred to in Phase II Orientation at the beginning of the first semester in a program.

​It is the responsibility of each student to review and understand this document. The School of Interdisciplinary Studies is here to educate students on how to manage their college experience, navigate the college systems, make informed decisions, and assume responsibility for their academic success. If there are any questions or concerns regarding the content of this document, please contact the Program Coordinator.

Program Handbook Guidelines

The purpose of this handbook is to provide students with program specific details and other important information. The material in this handbook is accurate at the date of posting, and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly and students must check their program handbook for the current edition.​

Conestoga Mission

CHAMPION innovation and excellence in the development and delivery of education and training.

SERVE responsibly the diverse and ever-changing needs of the community.

INSPIRE students and employees to strive toward their highest potential.​

Program Academic Team

Shawn Brake 

Dean, School of Interdisciplinary Studies​
(519) 748 - 5220 ext. 3058

Andrew Schmitz Ph.D.
Academic Chair
(519) 748 - 5220 ext. 2319

Jen Matthews
Administrative Assistant to Academic Chair
(519) 748-5220  ext. 3265

Lisa Bauman
Program Manager 
(519) 748-5220 ext. 3321

Suzanne Rintoul
Program Coordinator
(519) 748-5220  ext. 2557

Program Faculty

Suzanne Rintoul
Daniel Guo
Robert Megens
Leanne Rollins

In addition to the core complement of your full-time program faculty, other faculty will work with you for the duration of this program. These include faculty with particular expertise in specific areas of program focus from the School of Interdisciplinary Studies and other schools within Conestoga College. Contact information for this faculty will typically be provided on the first day of related courses.

Program Overview

​​Program Description

Technical communicators are vital to companies that employ exceptional writers, editors, researchers, and information designers to make technical information accessible. This Ontario College Graduate Certificate will provide you with the skills to design, create, illustrate, and produce content while using authoring tools to manage technical documents on multiple platforms. The optional co-op stream includes one co-op work term.

Students can find their program design on the Student Portal by following these steps:

  1. Log in to Student Portal
  2. Click on 'My Courses' tab
  3. Select 'View Progress Report' button

Program Length: 1 Year 

Credential: Ontario Graduate Certificate

​Location: Waterloo

Start: September​​

Program Learning Outcomes​

Successful completion of this program will enable the graduate to:
  • Compose messages that are clear, concise, and error free to address the needs of a specified audience and purpose.
  • Produce print and electronic media that apply industry-led principles of style, design, layout, and format to address client goals and user needs.
  • Employ requisite levels of the editing process to craft content across a variety of media formats for purpose, concision, clarity, and usability.
  • Produce text that applies appropriate and stylistic conventions of genre, logic, and rhetoric for a variety of audience types and communication needs. 
  • Integrate credible sources with appropriate industry and/or academic citation styles, to create documents that demonstrate professional rigour.
  • Address user needs by providing a range of complementary documents in a project cycle.
  • Apply key functions of leadership and team-orientation to ethically manage the life-cycle of writing projects appropriate to a given medium.
  • Employ entrepreneurial strategies to identify and respond to new opportunities across the technical communication field. 
  • Combine end-user needs with sound environmental and cost-efficient principles to promote active stewardship in documentation and publication design.

​Program Curriculum Sequence/Design​

The following is the anticipated sequence of the program. Occasionally, minor program design changes do occur and students are notified of these changes.  

Level One:

COMM8300 Technical Communication I

COMM8310  Document Design and Illustration

COMM8320 User Experience

COMM8330 Authoring Tools

COMM8340 Editing & Publications

MGMT8690 Major Project I​

PROG8530 Web Designs and Applications

Level Two:

CDEV8130 Career Management

COMM8350 Technical Communication II

COMM8360 Technical Training and Tutorials

COMM8370 Document Management and Production

MGMT8700 Major Project II

RSCH8070 Research and Information Design

Level Three: 

Co-op (optional)

Student Services

​Refer to your Student Guide for Conestoga's student services information.

Career Services – Program Specific

​Refer to the myCareer page through Student Success Services. ​

Co-Curricular Record – Program Specific

The CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved co-curricular experiences at Conestoga College. For more information and how to be involved with the CCR, please email

​Co-op Services – Program Specific

The C​ollege cannot guarantee co-op employment. ​All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Co-op Office. ​

​Orientation – Program Specific​

Program orientation is scheduled for the week before classes start. Students will recieve information regarding policies, procedures, timetables, and services offered by the College.  

Program Information and Protocols

​​​Academic Assistance

Academic assistance is available to students through a variety of avenues. The program coordinator and faculty can advise students on specific program and course information. Visit the myLearning page through Student Success Services​ for information on accessibility accommodations and other services such as study skills, peer support, and math and writing tutoring. 

Academic Dates

​Refer to the college website for academic dates.

​Program Completion Policies​

  1. ​Program Design.  This program is delivered over two semesters beginning inthe fall (September) or winter semester (January). Students may complete an optional third-semester co-op. The college will also offer fulltime program levels during the Spring semesters for those starting in the Winter. 

  2. Academic Completion. If a student is on track to completing their program, but still needs to complete academic courses, they can return on a special timetable to complete these courses. 
  3. Convocation.  Students who have not completed on time to graduate in June may be allowed to continue into the summer. In these cases, students may be allowed to convocate in the fall rather than waiting until the following June on condition that they complete by the end of August.  This option is not an automatic right but is only granted in exceptional cases. 

Academic Probation – Program Protocols

Academic probation sets out an agreement between the student and the academic team which outlines the criteria that must be met in order to succeed. The contract could provide a time frame for completion, expected attendance, timely submission of assignments, or other criteria deemed important for student success in the program.

A student could be placed on academic probation in the following circumstances:

  • The student has violated the academic integrity policy more than once (see the Academic Offences Policy under 'academic administration').
  • The student has failed three or more academic courses within an 8 month period.
  • The student has not progressed in the program due to their inability to complete required academic courses.

Academic Standing and Promotion Requirements – Program Protocols​

In order to graduate, the academic program courses must be completed in 8 months. To graduate with co-op certification, students must work 420 co-op hours. Co-op work must begin no later than the October following completion of program courses.  

​​Student Feedback

​Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:

Key Performance Indicators

All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This Student Experience Survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.

Student Appraisal of Teaching (SAT)

The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.

The SAT process has two components: the Early Course Check-in and Full-SAT. The Early Course Check-in is 5 questions, occurs during week 5 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 44 questions and occurs late in the semester; a summary of the results goes to the faculty menber and their academic manager. Typically about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.

​​Attendance – Program Protocols​

Regular attendance is essential for the completion of the program.

Students should inform their professors of any absence prior to the missed class.  If it is a missed test or assignment, written documentation may be required to validate the absence.​ 

Reporting of Absences

The Student Portal contains a mechanism for recording student absence(s) from class. This method of recording absence(s) must be used if the student is not present for an assessed item or does not meet the submission deadline. Assessed items that contribute to final grades are defined as the following:

  • Assignments
  • Tests/exams
  • Labs/quizzes
  • Practical skill evaluations
  • Presentations
  • Portfolios
  • Other, as defined by faculty

Students are encouraged to record their absence even when there is no evaluation. The Student Portal will provide a list of all absences from scheduled classes.

​Awards – Program Specific​

Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Financial Aid and  Student Awards Office on Conestoga's website for more information.

​Clearance of Academic Deficiency – Program Protocols​

For some courses students may qualify for a supplemental exam or for supplemental work.

Mandatory Conditions for Supplemental Exams

  • The student is currently registered in the course.
  • The student has achieved a failing grade of at least 50%.
  • The students is not writing a supplemental for another course.
  • The student has passed at least one major individual assessment worth 15% or more, excluding group work.
  • The student has no registered academic offences in the course.

The supplemental exam registration process is as follows:

  1. The student must consult with their professor to determine if they meet the conditions of eligibility.
  2. The student must consent to the supplemental exam fee as discussed by the program coordinator or administrative team.
  3. The supplemental exam fee will be charged directly to the student's college account.
  4. The student will retain a copy of the supplemental form for their records and as proof of payment.
  5. The student must attend and write the supplemental exam on the scheduled date and time assigned or adhere to the supplemental assignment deadline, as no alternative arrangements will be made.
Failure to complete the registration process correctly will result in not being allowed to write the supplemental exam / assignment.

For more information visit the College Policies, Procedures, Practices and Guidelines webpage. Click on the 'Academic Administration' side tab and search for the document entitled Clearance of Academic Deficiency.​

Communication – Program Standard & Emailing Protocols

Faculty will post course content, assignments, and general announcements on eConestoga. Students should check eConestoga daily to stay up-to-date.  

Students should use their Conestoga College (Outlook) email when communicating with faculty and coordinators.

​​Co-operative Education

Applying to the Co-op Stream (starting with the 2001 cohort and subsequent unless otherwise noted):

  • All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Not every student who meets academic eligibility requirements will be admitted to the co-op stream.
  • To be considered for admission to the co-op stream, students are required to achieve a minimum 80% session weighted average with no failed or dropped courses.
​To participate in a co-op work term, students must (starting with the 2001 cohort and subsequent unless otherwise noted):
  • Successfully complete the Co-op and Career Preparation modules (CEPR8200).  Students who fail Co-op and Career Preparation will not be permitted to search for co-op employment nor will they be able to participate in a co-op work term.  Students who fail Co-op and Career Preparation will not be permitted to continue in their co-op program.
  • Be enrolled full-time (full-time = 70% of the hours, or 66 2/3 % of the courses in the current session/level of the Program Design.)  Exceptions will apply to those students who have been granted special timetabling based on formal identification of barriers or challenges for which accommodation is required. Academic eligibility requirements must still be met prior to being granted access to seek a co-op work term.
  • Must have successfully completed all core courses, according to the program design, by the eligibility term prior to any given work term (regardless of the level the student was placed in advanced standing).
  • Students (even those on special timetables) will not be permitted to complete a co-op work term until conditions above are met and all course deficiencies, according to the program design, are cleared.
  • Co-op work terms may need to be re-sequenced to allow academic deficiencies to be cleared or in the event a student changes cohorts (i.e. graduation is delayed by one year or more). Students may not repeat a passed work term.
  • Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term.
  • Meet program specific co-op work term eligibility requirements.
  • Academic eligibility for a co-op work term is based on the term that occurs two terms prior to any work term.  Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term the college reserves the right to withdraw the student from the upcoming work term.
  • Students may only defer one work term regardless of the reason(s) (e.g. failed or missed work term).
  • Since only one work term may be failed/deferred regardless of the reason(s), should a subsequent work term be missed/failed/unsecured (not successfully completed for any reason) the student will be immediately removed from the co-op stream.
  • Students who are discontinued are not eligible for co-op work terms.

For additional information please refer to the Co-operative Education Regulations and Guidelines: Student Regulations, Procedures and Supports found by:

  1. Login to MyCareer
  2. Select Co-op
  3. Select Co-op Resources
  4. Select Co-op Policies
  5. Select Co-operative Education Regulations, Procedures and Supports for Students

Please Note:

  • Co-op programs add value to your education. Earn money while you apply what you've learned in a real workplace environment.   Visit Co-operative Education for more information.
  • The College cannot guarantee co-op employment.  All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
  • Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.
  • If students are unable to complete their co-op requirements, in order to be eligible to graduate from the non co-op stream, they must take the Career Development (CDEV) course found in the co-op design of their program. (2001 cohort and subsequent cohorts unless otherwise noted)

Course Add/Drop Program

You can add your electives through your student portal and drop courses from your portal in GAS.

Log in to the Student Portal

  1. Click on the "My Courses" tab
  2. Scroll over the icons to the right of individual course listing.
  3. Click the red 'X' to drop a course
​Students should consult their program coordinator/academic advisor prior to dropping a course.  Adding and dropping courses can aff​ect tuition fees and OSAP eligibility.  
Visit the Credit Transfer Office for information on credit transfers and exemptions.  Students must see their coordinator to drop a requried course.  Courses may not be offered during any semester and are subject to availability.


Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. Contact the Credit Transfer Office​ more more information.

​Deferral, Discontinuance, or Probation​

Academic probation is a term used when a student's academic progress is being monitored. Academic decisions are based on a student's academic achievement and follows the promotion guidelines of the program. An academic decision is assigned to the student record indicating progress/promotion at the end of each unit/module/semester or at the end of the academic year.


A student may be discontinued from the School of Interdisciplinary Studies for either academic or non-academic reasons, as set out in the Discontinuance Procedure. Discontinuance decisions for academic reasons are made at the end of each academic semester.  A student with six or more outstanding failed courses in their current program can be discontinued from the program. 

Re-admission to a Program

A student who has been discontinued for academic reasons from the School of Interdisciplinary Studies, will only be considered for re-admission into their program if:

  • The student has cleared all but two of the outstanding failures, or
  • The student has sat out for one academic year
  • Once the student has met a minimum of one of the above criteria, then the student must re-apply to the program. If the student is re-applying to year one, level one, they must apply through  Ontario Colleges. If the student is re-applying to level 2 or beyond, they must submit a completed Conestoga College  program application form to the registrar's office and pay the application fee.  Re-admission to a program is not automatic. In all cases, re-admission to programs in the School of Interdisciplinary Studies will be at the discretion of the School. 
Students who have been discontinued from the School of Interdisciplinary Studies must meet with the Coordinator and/or Academic Advisor to discuss the student's plan to return to full-time studies. An academic plan will be prepared, and a learning plan will be completed before the student's application for re-admission will be considered.

Students are strongly encouraged to clear their failed courses first. Students do not need to clear failed courses that are not part of their current program design. Any failed courses that are no longer part of the current program design will not be counted towards the total number of failures that a student is carrying forward. Students are strongly encouraged to consult the program coordinator or academic advisor for a specific personal re-admission strategy. 


All assignments should comply with format and organization guidelines given by your professor. All assignments should be handed in on time unless prior arrangements have been negotiated with the professor. 

Late Policy

The penalty for late submissions is 10% per day up to a maximum of 7 days, at which point a grade of "0" will be assigned. 

Extensions must be negotiated at least 24 hours in advance. Extensions are at the sole discretion of the professor. 

Professors in the Technical Communication program, in certain circumstances, may apply a rule whereby no late assignments will be accepted. These occurrences typically relate to assignments built around community partnerships, group work, or projects that require work to be completed by a specific date due to program limitations.


Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op placements if applicable. Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.

Maintaining Student Files  

Information on students is confidential and cannot be shared with other students or family members without the direct permission of the student.  This is normally provided in writing by completing and signing a release of information form (see Student Forms).

Program Transfer Protocols​

Prior to transferring to another program, it is recommended that the student meet with the program coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a Program Application Form to the registrar's office. If considering transferring to a program outside the school in which they are currently enrolled, students may want to discuss options with a career advisor. When a student moves from one Conestoga program to another and where courses numbers/codes are identical or equivalent, automatic transfer credit is given if passing grades are met.​

Program Progression​

Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study. 

Unless otherwise stated, students registered in non-cohort delivered programs must complete the program of study within seven years of being admitted to the program.

​Standards of Conduct

Students are expected to adhere to all college policies regarding academic and student rights and responsibilities as per the Student Guide.

Student Representation – Conestoga Students Inc. (CSI)

Conestoga Students Inc. (CSI) and Conestoga agree that a student has the right to invite a member of CSI to a student and/or faculty meeting provided that 24 hours advance notice is given to faculty. This advance notice will ensure that all parties will have an opportunity to adequately prepare for the meeting.​

Facility Information

Refer to the Student Guide​ for facility information, including hours of operation and closure practices.


Academic Delivery Plan and College Hours

​​​Academic Delivery Plan Fall 2021

In response to the COVID-19 pandemic, Conestoga has developed an academic delivery plan for the Fall 2021 semester. The safety and well-being of our college community remains our highest priority. Our academic plans and decisions continue to be based on the advice of public health authorities. 

Some programs will be delivered in a hybrid format (a combination of remote and on-campus learning). Other programs will be delivered in a remote format only. Courses in which remote delivery is not possible will be offered entirely through on-campus delivery.

For the Fall, only students who have classes scheduled on campus will be pre-approved to be on-campus. Students need to complete a mandatory pre-approval process before they can attend their class.  Students who do not have scheduled activity are not permitted on-campus. Support services for students will continue to be available remotely.

College Hours

For the Fall 2021 semester, to support physical distancing on campus, full-time courses at Conestoga are delivered Monday to Sunday, 8 a.m. to 10 p.m.

Effective January 2022: Full-time courses at Conestoga are typically delivered Monday to Saturday, 8:00 a.m. to 10:00 p.m. *

*In some instances, classes will be scheduled outside of this time frame and may include Sunday, to accommodate course, program and college requirements.*​​

Safety Information

​​Refer to the Student Guide​ for Conestoga’s Safety and Security Services and procedures.

Note: Students are required to sign a CCITAL Acknowledgment of Safety Training and Responsibilities Form (if applicable to program).

Emergency Program Protocols 

Refer to your Student Guide for Conestoga's Safety and Security services and procedures.

Machine Operation and Safety​

Refer to your Student Guide for Conestoga's Safety and Security services and procedures.

​Personal Protective Equipment (PPE)​

Refer to your Student Guide for Conestoga's Safety and Security services and procedures.

Conestoga Policies and Procedures

​​Student Protection Acknowledgement

A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures". 

Students are advised to review and comply with all policies and procedures, including the following:         
  • Academic Dispute and Resolution Policy & Procedure
  • Academic Offences Policy & Procedure ​
  • Clearance of Academic Deficiency Policy & Procedure
  • Convocation Procedure
  • Co-operative Education Policy
  • Discontinuance Procedure
  • Evaluation of Student Learning Policy & Procedure
  • Grading Procedure
  • Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
  • Readmission Procedure
  • Religious Holiday Policy & Procedure
  • Student Rights and Responsibilities Policy & Procedure
  • Student Feedback Policy
  • Student Fees Policy & Student Fee Invoicing and Payment Procedure

Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.​​ 

Conestoga 101

The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills. 

Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.

​General Education / Interdisciplinary Electives

School of Interdisciplinary Studies

The purpose of diploma General Education electives and Interdisciplinary electives is to provide graduates with the skills and knowledge to succeed not just in their chosen career fields, but in all life paths. Working collaboratively with your program,  diploma General Education and degree Interdisciplinary​ elective courses cultivate critical and creative thinking skills, civic engagement and knowledge of the broader world of arts, culture and science that helps make you more reflective, creative, and effective in your own life.

All Ontario College Diploma, Ontario College Advanced Diploma, and Degree programs at Conestoga require students to complete general education electives / interdisciplinary breadth.

More information on these courses can be found at

Web-based Tools

​Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.

Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.

Attendance at Evaluations

Working Together to Plan Your Success

Your success matters! As an emerging professional, it is important that you demonstrate the same professional attitude to your program that you will be required to demonstrate to your future workplace. Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class, please note that it is your responsibility to follow up with individual faculty members and to acquire any missed information.

Attendance for Evaluations

Evaluations are critical components of each course and your overall success in your program. An evaluation is defined as a test, exam, presentation or any other formal assessment that contributes to your course mark that requires your presence, in class or on-line. Please note that in many programs across the College, every field placement, clinical day, and lab/shop day is considered crucial to your overall learning and success and the expectation is that you attend.  If you are in a program that includes field or clinical placements, labs/shops, or any other on or off campus activities, it is essential that you discuss attendance requirements with your program faculty in order to understand expectations and consequences.

Your attendance for all evaluations is a requirement. If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.

While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work or vacation plans.  

In order to facilitate a smooth implementation for all scheduled evaluations, both you and your program faculty have responsibilities which are listed below:

Faculty Responsibilities

  • To communicate all course obligations to you at the beginning of each semester through the Instructional Plan, including evaluation and presentation dates.
  • To communicate, in writing, any unplanned extenuating circumstances involving the college, the program or the faculty members that may require changes to the course schedule.
  • To provide alternative evaluation arrangements for missed evaluations/work due to recognized religious holidays as defined by the College Employer Council and documented accommodations through the Accessibility Office.
  • To accept alternative evaluation requests in good faith and examine based on the unique circumstances and students' individual needs.
  • To facilitate alternative evaluation arrangements as described below.

Student Responsibilities

  • To be informed about all course obligations and due dates.
  • To inform your faculty member in writing of the need to reschedule evaluations due to a religious holiday as defined by the College Employer Council.
  • If you have to be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.

How to Report Absences on the Student Portal

  1. Log into the Student Portal and click on the 'Absence tab'.
  2. Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
  3. Click 'Continue' to report the absence.
  4. Click 'I agree' to confirm the absence.
  5. You will receive a confirmation email that your absence has been recorded.

Important! Please note the following:

  • The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
  • The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
  • If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
  • When you return to campus, make eConestoga or email contact immediately with the faculty member associated with the evaluation you missed in order to arrange appropriate follow up.

Valid Absence from Scheduled Evaluations Less than 20%

Conestoga recognizes that unexpected circumstances such as brief illness do arise during the semester and that a visit to a health practitioner may not be necessary. A valid absence from a scheduled evaluation worth less than 20% of the final grade which is not documented through the Accessibility Office or previously arranged due to religious holidays, will be accommodated once per course during the semester, subject to proper communication as described in the Student Responsibilities section above. If the evaluation cannot be rescheduled, (for example an experiential activity, lab or participation in a group presentation) reallocation of marks to another evaluation item will be determined by faculty and communicated to student via email to their eConestoga or college email address, or documented on an interview record and signed off by both faculty member and student.

Absence from additional scheduled evaluations worth less than 20% in the same course may require documentation for verification.

Valid Absence from Scheduled Evaluations 20% or More

Absence from scheduled evaluations worth 20% or more of the final grade that are not documented through the Accessibility Office or arranged due to religious holidays, will require appropriate documentation for verification, subject to proper communication as described in the Student Responsibilities section above.

Alternative Evaluation Arrangements

  • Faculty members will determine alternative evaluation arrangements as appropriate. During the pandemic, on-campus Test Centres will be closed.
  • Students will complete any necessary forms. 
  • Students are required to complete the alternative evaluation as scheduled. If an evaluation cannot be rescheduled (for example an experiential activity or participation in a group presentation) reallocation of marks will be determined by faculty and communicated to student via eConestoga or college email or documented on an interview record and signed off by both faculty member and student.

Program Handbook Revision Log

​Created Spring 2020

Revised Spring 2021

Accommodation Disclaimer

​Conestoga College provides an equitable environment where all students have the opportunity to participate in College life. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, Conestoga recognizes its responsibility and legal obligation to provide education, information and services in an accessible manner.

Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student. 

To consult with an Accessibility Advisor about accommodations please make an appointment by emailing or calling 519-748-5220 ext. 3232.

Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.

Technical Communication (Optional Co-op)