Virtualization and Cloud Computing
2023/24 | Conestoga College
Program Code: 1523
Applied Computer Science & Information Technology
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.
This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website applies to all students, regardless of program.
Conestoga offers a wide range of programs to empower your professional journey in a rapidly growing sector. Our diplomas, advanced diplomas, graduate certificates, and degrees will prepare you for your future by providing you with experiential and hands-on learning opportunities.
The School offers an unparalleled opportunity to advance your education. Our state-of-the-art facilities provide a cutting-edge educational experience in the heart of a uniquely advantageous location: Silicon Valley North (Waterloo Region). Our strong connections to local industry enable us to provide project-based learning and work-integrated learning, where you can solve real-world problems and engage in new technologies. Our faculty team maintains strong ties to Waterloo Region’s innovation sector, bringing fresh and relevant content to our programs.
What you do here…counts out there; and what you do in our School will prepare you for an exciting future in the dynamic world of ICT.
Program Staff Contact Information
Chair – Applied Computer Science & Information Technology
Student Success Advisor
In addition to the core Faculty Team, other faculty will work with you for the duration of this program. These include faculty from other Schools for breadth as well as faculty with particular expertise in specific areas of program focus.
Contact information for any other faculty will typically be provided on the first day of related courses.
Communication - School Standard
Conestoga College and eConestoga student email accounts are used to communicate with students. Students are expected to regularly check their student email accounts. Please note that neither faculty, nor administration, will not respond to emails from non-Conestoga email addresses.
The College is open and offers classes seven days a week.
Program DescriptionInformation Technology is an ever-changing field with two of these new areas of expertise being Virtualization and Cloud Computing. Organizations have started to replace physical computers (servers and desktops) in their organizations with ‘virtual machines’. The virtualization strategy allows companies to replace existing hardware driving cost savings and reduction of infrastructure support. Furthering this, companies are also starting to purchase or lease cloud services as a means of provisioning services without any onsite installations of hardware. In order to help organizations succeed, specialist skills in these fields are required. This two-semester Ontario College Graduate Certificate program concentrates on hands-on experiential practices and techniques commonly employed in Virtualization and Cloud Computing. You will gain valuable skills and knowledge in systems, infrastructure services, cloud technologies, as well as systems architecture methodologies. Graduates will have the skills required to move into more senior IT and Data Centre positions.
Program outcomes are developed with the expectations and requirements of external regulatory/accrediting bodies and consultation with Program Advisory Committees (PACs) and related industry experts. These outcomes are coordinated and articulated in a manner designed to result in the achievement by of sets of specified learning attributes.
- Create secure solutions that support highly available micro-services that meet client needs.
- Implement enterprise level applications in hosted cloud environments that respond to client needs and business practices
- Architect and deploy fault tolerant solutions within cloud computing platforms to solve identified business requirements.
- Automate security and resources for applications by using cloud computing tools to mitigate risk for organizations and protect assets.
- Design and test code-based solutions to cloud computing problems that ensure security in depth.
- Assess the viability of developing, deploying, maintaining and securing cloud computing solutions using a variety of resiliency testing tools.
- Create and defend cloud-computing strategies used to solve identified business needs on behalf of a client.
Current Program Design
Students can find their program design on the Student Portal by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
Courses are listed by level/semester. Please be aware that General Education/Interdisciplinary electives are listed at the bottom of the student's progress report and indicate the specific level/semester in which they are to be completed.
General Education ElectivesStudents are required to complete General Education elective courses as part of their program requirements. General Education elective course requirements are listed at the bottom of the progress report, which is found on the Student Portal under My Courses. The progress report indicates the level/semester in which the course must be taken. Students are responsible for adding General Education electives into their schedule for the designated semester. Eligible courses are posted each semester by the School of Interdisciplinary Studies on the College's elective website. For more information and to view the current elective course offerings, visit https://www.conestogac.on.ca/electives/diploma. Questions regarding General Education electives can be directed to the School of Interdisciplinary Studies: firstname.lastname@example.org
Program Technology Requirements
Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.
Applying to the Co-op Stream:
- All applicants apply to the non co-op program. Students will be informed of the application deadline and process to apply for the Co-op Stream. Labour market conditions determine the number of co-op seats in optional co-op programs. Not every student who meets academic eligibility requirements will be admitted to the co-op stream.
- To be considered for the co-op stream, students in: Big Data Solutions Architecture 1448C; Computer Application Security 1476C; Computer Applications Development 0066C; Digital Solutions Management 1524C; Mobile Solutions Development 1415C; Software Quality Assurance and Test Engineering 1447C, must achieve a minimum overall 80% session weighted average in Level 1 with no failed or dropped courses.
- Computer Applications Development 0066C must achieve a minimum overall SWA of 3.5 (75% session weighted average) in Level 1 with no failed or dropped courses (1801 and prior).
To participate in a co-op work term, students must:
- Successfully complete the Co-op and Career Preparation modules (CEPR8200 or CEPR1020 or CDEV1020). Students who fail Co-op and Career Preparation will not be permitted to search for co-op employment nor will they be able to participate in a co-op work term. Students who fail Co-op and Career Preparation more than twice will not be permitted to continue in their co-op program.
- Be enrolled full-time (full-time = 70% of the hours, or 66 2/3 % of the courses in the current session/level of the Program Design.) Exceptions will apply to those students who have been granted special timetabling based on formal identification of barriers or challenges for which accommodation is required. Academic eligibility requirements must still be met prior to being granted access to seek a co-op work term.
- Must have successfully completed all but two core courses, according to the program design, by the eligibility term prior to any given work term (regardless of the level the student was placed in advanced standing).
- Students (even those on special timetables) will not be permitted to complete a co-op work term until conditions above are met and all but two core course deficiencies, according to the program design, are cleared.
- Co-op work terms may need to be re-sequenced to allow academic deficiencies to be cleared or in the event a student changes cohorts (i.e. graduation is delayed by one year or more). Students may not repeat a passed work term.
- Should a student's academic performance decline considerably (including cumulative missed courses) during the term just prior to any work term, the college reserves the right to withdraw the student from the upcoming work term.
- Meet program specific co-op work term eligibility requirements.
- Academic eligibility for a co-op work term is based on the term that occurs two terms prior to any work term.
- Students may only defer one work term regardless of the reason(s) (e.g. failed or missed work term).
- Students who do not successfully complete their deferred work term will be removed from the co-op stream.
- Since only one work term may be failed/deferred regardless of the reason(s), should a subsequent work term be missed/failed/unsecured (not successfully completed for any reason) the student will be immediately removed from the co-op stream.
- Students who are discontinued are not eligible for co-op work terms.
For additional information please refer to the Co-operative Education Regulations & Guidelines: Student Regulations, Procedures and Support found by:
- Login to MyCareer
- Select Co-op
- Select Co-op Resources
- Select Co-op Policies
- Select Co-operative Education Regulations, Procedures and Supports for Students
- Co-op programs add value to your education. Earn money while you apply what you've learned in a real workplace environment. Visit Co-operative Education for more information.
- The College cannot guarantee co-op employment. All co-op students are required to conduct an independent co-op job search in addition to the supports and services provided by the Department of Co-op Education.
- Students are responsible for their own transportation and associated costs in order to complete work term requirements. Work locations may not always be readily accessible by public transportation.
- In order to participate in a WIL experience/Co-op work term, students must be legally eligibile to work in Canada.
- Students in Digital Solutions Management 1524C or Mobile Solutions Development 1415C, who are not eligible for co-op or do not secure a co-op work term by the start of the work term semester will be offered the option to enroll in the 15 credit Career Management in Canada GCM8000 co-op alternative. This co-op alternative involves guided activities involving approximately 3 hours of time per week and additional project work.
- If GCM8000 is selected, students cannot transfer back into the co-op stream.
GCM8000 is delivered online.
It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.
Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses.
Course Changes (Adding/Dropping)
Students can find their program design on the Student Portal by following the steps below:
- Log in to Student Portal.
- Click on 'My Courses' tab.
- Scroll over the icons to the right of individual course listings.
It is strongly recommended that students consult with the Program Coordinator prior to dropping a course.
- If a course withdrawal is processed prior to the deadline date, a dropped course will be recorded as a "W" (withdrawal) on the transcript.
- If a course withdrawal is processed after the deadline, an "F" (fail) will be recorded on the transcript.
Continuing Education and OntarioLearn courses are not included in student full-time fees. Students wishing to take these part-time courses are required to pay the full fee for the individual course(s). Students may add these or other courses under the 'Browse Continuing Education' tab in their Student Portal.
Credit Transfer, Pathways & PLAR
Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: email@example.com.
The Credit Transfer Policy and Procedure are available on the college website.
If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.
Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.
Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.
For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.
Prior to transferring to another program, it is recommended that the student meet with the Student Success Advisor. Students who decide to change programs may do so by completing and submitting a program application form to the registrar's office. If considering transferring to a program outside the school in which they are currently enrolled, students may want to discuss options with a career advisor. When a student moves from one Conestoga program to another and where course numbers/codes are identical or equivalent, automatic credit is given if passing grades are met. Program transfers are not guaranteed, and are subject to program capacity, suitability and other criteria. Additional information for career or academic advising is available from faculty, program coordinators or career advisors in the Welcome Centre or on the Conestoga website.
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Financial Aid and Student Awards Office on Conestoga's website.
Attendance and Program Expectations
Working Together to Plan Your Success
Your success matters! Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class or an assessment, please note that it is your responsibility to follow up with individual faculty members prior to the class/assessment and access any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. It is your responsibility to attend all evaluations (e.g. test, exam, presentation, etc...). If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work, commuting, or vacation plans.
- To communicate the dates of each evaluation at the beginning of each semester through the Instructional Plan.
- To communicate, in writing, any unplanned extenuating circumstances that may require changes to the course schedule.
- As per the Religious Holiday Procedure, provide alternative evaluation arrangements for missed evaluations due to recognized religious holidays as defined by the College Employer Council.
- To provide all accommodations requested by Accessible Learning.
- To consider alternative evaluation requests in good faith and examine the unique circumstances (e.g., unexpected family obligations, personal emergencies, etc...) and collaboratively determine an appropriate solution.
- Note, do not request doctor's notes from students.
- To review the instructional plan and familiarize with the dates of evaluation.
- As per the Religious Holiday Procedure, inform your faculty member in writing that the religious holiday defined by the College Employer Council will occur during the semester and may require considerations for evaluations to be rescheduled.
- If you must be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- As soon as possible, email the faculty member associated with the evaluation you missed and arrange for appropriate follow-up.
Documentation for Absences
Conestoga recognizes that unexpected circumstances, such as brief illness, do arise during the term. As a visit to a health practitioner may not be necessary or possible, we do not ask you to provide a doctor's note except in exceptional circumstances.
If the evaluation cannot be rescheduled, (e.g., experiential activity, lab, or a group presentation) your professor may provide you with a revised assignment or allocate its marks to another evaluation item, so long as the combined total does not exceed 40% of the course grade. This will be communicated to you by email.
What is Academic Integrity?
Having academic integrity means acting fairly and honestly when engaging in academic activities.
By having and applying an Academic Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.
Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:
Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.
EvaluationsAssignment Submission Standards
Student success is dependent on meeting evaluation criteria set out in course outlines. Students are expected to complete assignments per faculty instruction. Unless otherwise specified, students are expected to submit assignments in eConestoga on the due date in the appropriate assignment submission folder. Assignments submitted in alternative formats or contrary to the submission standards communicated by faculty will not be accepted.
Course evaluation criteria and weighting is specified in the course outline and due dates are communicated via the course instructional plan.
Unless otherwise specified by course faculty, late penalties are assigned as follows:
- 1 day late -20% cumulative penalty
- 2 days late -40% cumulative penalty
- 3 days late -100% cumulative penalty
Final Grade of Incomplete
With approval by a Chair, a final grade of Incomplete will only be given in exceptional circumstances, at the discretion of faculty and program coordinator and per applicable School and College policies.
If a student has been given an Incomplete for a course, it is expected that the student shall complete the remedial work by the agreed-upon deadline. Failing to do so may result a failing mark of F.
Equipment and Facility Information
Labs and Virtual InfrastructureYour study may involve the use of networking equipment housed in our school data center and our private cloud infrastructure. These resources are shared with students in your program and with students in other programs in the school.
It is your responsibility to ensure that your shared resources are available in good condition for use by other students. This includes cleaning up your lab environment before leaving at the end of class and utilizing cloud resources responsibly.
Your faculty will provide detailed instructions regarding proper use of resources. You must follow those instructions and let your faculty know any reason you are prevented from doing so.
Please review for full information, with further updates providing by your School and Program Coordinators as required through the academic year. An extensive environment of virtual and cloud resources is used throughout your program courses which is accessible remotely; your faculty will explain this during your courses.
Academic Progress Through the Program
The college's approach to academic progression is governed by the Promotion Decision Procedure.
A student's academic achievement results in a promotion decision, such as eligible to continue, graduate, and discontinued.
Progress from one level to the next in a program is dependent upon the successful completion of courses and/or meeting program promotion standards.
Academic Promotion Decisions
Students actively registered in cohort delivered programs who take longer than the designed program length of time to complete their studies are accountable for completing any new or additional courses that may result due to changes in the program of study.
Discontinued students cannot graduate from this program without first applying and being granted re-admission to the program. Readmission requires successful completion of all failed courses as a part time student.
Clearance of Academic Deficiency
As per program policy if a student has failed a course or dropped one or more courses in an academic level (also known as an academic deficiency), the student will be placed on academic probation and will - at a minimum, be required to pass the failed or dropped course before being cleared.
It is important that all students be aware of their academic standing and work with faculty members to find ways to quickly clear academic deficiencies.
The following establishes the standards associated with clearance of the academic deficiencies.
If available in a semester the student is enrolled, a previously failed or dropped course must be ahead of any other available courses available that semester. This includes giving missed or dropped courses priority in the case of timetable conflicts with other courses.
Where a student is assigned an "Incomplete" in a course, the requirements for clearing the incomplete will be communicated to the student by the faculty responsible for the course.
Courses may only be taken where the student has the necessary pre-requisites, as defined in the Program Design.
SupplementalThe School of Applied Computer Science and Information Technology does not offer Supplementals for Graduate Certificates.
You will be discontinued from the program if you have three failed courses, or fail additional courses while on academic probation. You will also be discontinued if you fail the same course twice.
You must also complete your program within 4 years of starting the program or you will be discontinued.
Please check the Conestoga College website for policies.
- Discontinued students must complete all of their failed courses on a part-time basis (students cannot enroll in these courses before the first week of the semester and enrollment depends on prerequisites being met and the course not being full) before attempting re-admission.
Students are eligible to graduate upon completion of all academic requirements in their program of study, including co-op work terms if applicable. Students are expected to respond to their invitation through their Student Portal. Students who take longer than the advertised program length are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.
Students considering withdrawing from a program should communicate with their Student Success Advisor prior to withdrawing. In order to formally withdraw from a program, the student must complete the Program Withdrawal form and submit it to the Registrar's Office via LaserFische. Deadlines for withdrawing from a program with/without an academic penalty or with/without a refund are posted on the website under Academic Dates.
The Student Engagement Department is here to help you transition to the Conestoga College experience, connect with your community, and build your skills.
Start your college experience by completing Conestoga 101 (CON0101) on eConestoga, a mandatory course for all new full-time students that will take you approximately one hour to complete. CON0101 provides an overview of the supports, services, and opportunities available to you throughout your time at Conestoga. Make sure you complete it early on in the term, as it contains valuable information that will help you transition to Conestoga.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Ontario College Student Experience Survey
All college programs in the province are evaluated using the Ontario College Student Experience Survey. This survey is conducted each academic year in select classes - every student is invited to participate in each year of their program. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process has two components: the Early Course Check-in and the Full-SAT. The Early Course Check-in is 8-12 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently.
Program Advisory Committees (PACs)
Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.
All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.
At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.
Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.
College-wide Policies and Procedures
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Convocation Procedure
- Co-operative Education Policy
- Discontinuance Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
- Readmission Procedure
- Religious Holiday Policy & Procedure
- Student Expectations for Online Engagement
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Rights and Responsibilities Policy & Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.
Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.
Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.
Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student.
To consult with an Accessibility Advisor about accommodations please make an appointment by emailing firstname.lastname@example.org or calling 519-748-5220 ext. 3232.
Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.
Program Handbook Revision Log
Reason: Annual Updates
Type of Revision: Annual updates