2023/24 | Conestoga College
Program Code: 1531
Conestoga College Institute of Technology and Advanced Learning
This is a companion document to the current Conestoga College Student Guide
Program Handbook Guidelines
The purpose of this handbook is to provide students with program-specific details and other important information. The material in this handbook is accurate at the date of posting and is applicable for the current academic year. Students will be informed of handbook changes that occur, if any, through college email. Program handbooks are updated yearly, and students must check their program handbook for the current edition.
This handbook must be read in conjunction with general information about Conestoga College found on the website and in the Student Guide. The information in the Student Guide and on the college website applies to all students, regardless of program.
To the School
of Community Services
The pursuit of post-secondary education is an important decision, and we are honoured that you have chosen a program at Conestoga in the School of Community Services.
Here at Conestoga, you will learn from program teams who are dedicated to your success. These teams have extensive community services, academic and research experience. They will work with you as you develop the practical knowledge and theoretical skills required to launch your future career.
As part of your learning experience, we are proud to provide you with state-of-the-art learning facilities that include college-operated child and youth development centres, an on-campus EMS station and a high fidelity live fire training site. Through these facilities, you will have multiple opportunities to engage in active learning experiences that will build your skills and develop the critical thinking required to solve problems and help shape your successful future.
I invite you to plan for success from day one - know what is expected of you and what resources are available for you. Today marks the first day of becoming the professional you aspire to be.
I wish you all the best,Goranka Vukelich, PhD
Executive Dean, School of Community Services
Steps to Your Success
1. Use MyConestoga to Connect To:
- Your Conestoga Email: Your official vehicle for all college communication.
- eConestoga: Your resource for all course-based information.
- Student Portal: Where you will find your final grade information, college tuition invoices, class schedules and absence reporting.
- Practicum Health Requirements: Keep track of your requirements on an ongoing basis; check that they are complete to allow you to go on your practicum (if applicable).
2. Know Your Academic Schedule and Plan Around It
- Course Schedule: This is a timetable of all your classes for each semester.
- The Academic Year Critical Dates: Program start and end dates, holidays and deadlines for course add/drop and withdrawal, are located on the website. Plan around these dates to ensure you are here when you need to be--including the potential need to be present for the two weeks after the semester ends if you might need to complete supplemental work to allow you to continue to the next semester.
3. Be the Professional You Wish To Become
Civility, respect and professional behaviours will be key in the quality of your learning experience—and a future employer's first and lasting impression. Pay special attention to the following:
- Professional Dress & Conduct: See Professional Conduct section for professionalism expectations for your program. The college's Student Guide sets out expectations of student conduct for our community at Conestoga.
- Pre-practicum Health Requirements: Pay attention to the deadlines listed on your documents.
Social Media: Use responsibly. See Standards of Conduct section of the Handbook.
4. Attend To Enhance Success
Attendance for class, labs and field placement supports student learning and your experience as a future professional.
- Absence from Evaluations: Must be reported in the Student Portal before your scheduled evaluation time. See attendance for evaluation section in the handbook.
5. Take Responsibility for Your Academic Status
Make yourself familiar with what is expected of you, and if you have questions, ask.
- Fee Payments: Payment is required to attend classes. Check your Student Portal for invoices.
- Credit Transfer/Exemptions: Conestoga supports the transferability of academic credits between programs and educational institutions through recognized transfer pathways, articulation agreements and course-to-course equivalences. Refer to the Student Guide for more information.
Academic Policies & Procedures: May be found under Policies and Procedures. Please read and understand the Rights and Responsibilities website.
Letter to Students
Welcome to the Alarm Systems Certificate Program.
This handbook has been prepared to provide further information about academic standards, guidelines, and processes specific to the Alarm Systems Program. Reading, understanding and following the information in this handbook is an important first step in your continued success in this program and your chosen profession. The handbook has been compiled with careful consideration for your personal and professional growth during your years at the college. If you do not understand any of the information in this handbook, please ask the faculty or Manager/Chair for an explanation.
Use the index in this handbook as your guide and the contents as your continuous reference as you proceed through the program. The Alarm Systems Certificate faculty will refer to the handbook often, but the responsibility for knowing the program standards is ultimately yours.
In addition to the Alarm Systems Program Handbook, the Conestoga Student Guide outlines important policies and procedures for you to follow. This handbook is a supplement to, but not a replacement for, the Conestoga Student Guide.
We are here to help you achieve success. Should you experience difficulty or need assistance in any area of your studies, please come and speak with us, and we will work with you to help you reach your career goals.
All the very best to you in your studies.
Brea Medeiros, Chair, Professional Learning and Continuing Education, School of Community Services
Goranka Vukelich, Executive Dean, School of Community Services
Your Program Team
Your program team includes faculty, staff and administrators who are committed to your success. If you have questions about your progress in the program, course work or field placement, please take the time to connect with them.
Communication and Contact Information
|Brea Medeiros, Chair, Professional Learning and Continuing Education||Bmedeiros@conestogac.on.ca|
|Goranka Vukelich, Executive Dean, School of Community Servicesemail@example.com|
Contacting Program Staff
When contacting program staff outside of class time it is advisable to use email. Your message should include the following information:
- first and last name
- student number
- course and level
- brief description of the reason for contact
All students are supplied with a college email address. Use the college email address only when communicating with faculty. Non – college email addresses (e.g. Hotmail) are not acceptable. Students are expected to check their college email accounts regularly as most official communication will be via this method.
Student Success Advisor
No matter your campus, school, or program, there is a Student Success Advisor (SSA) available to support you. Your SSA is there when you don't know where to start, are experiencing challenges affecting your learning experience, or need help succeeding in your program.
You can sign in to the Student Success Portal to book an appointment.
The College is open and offers classes seven days a week.
Program DescriptionThe Alarm Systems program is offered as a Conestoga College certificate and provides you with integrated theoretical and practical learning experiences and a strong foundation in alarm systems. The goal of the program is to prepare you to function effectively in a diverse, competitive, and growing alarm systems industry. As a graduate of this program, you will be competently employing up-to-date installation techniques and utilizing relevant equipment including networking, wireless and false alarm prevention. As a student in this program, you will hone your installation, service, and problem-solving skills necessary in the alarm system industry. If you graduated from the Protection, Security, and Investigation diploma program or other similar programs, or if you are working in the filed and want to enhance your skills, this program is right for you. As a graduate, you will be ready to find employment in surveillance and investigation firms, alarm product distribution and sales, and alarm service and installation. You may also find interesting career opportunities as a sales representative for manufacturers, distributors, and retailers of alarm system products, or for self-employment, contract, and consulting work.
- Use a range of specialized equipment and products, in compliance with established industry and other related standards, regulations, policies and procedures.
- Apply relevant installation techniques in order to prevent or ameliorate incidence of false alarms.
- Use intrusion systems and surveillance camera equipment safely and effectively according to industry standards and regulations.
- Develop customer service strategies that meet and adapt to individual needs and expectations in accordance with professional standards and ethics.
- Identify professional development strategies that lead to the enhancement of work performance and career opportunities and keep pace with industry change.
Program Design for Your Cohort
Students can find their program design on the student Portal by following the steps below:
- Log in to Student Portal
- Click on 'My Courses' tab
- Select 'View Progress Report' button
Courses are listed by level/semester. Students can also view courses for the most current program design for this academic year on the Conestoga College website. To find these courses, students need to scroll down the page to the 'Program Courses'.
General Education ElectivesStudents are required to complete General Education elective courses as part of their program requirements. General Education elective course requirements are listed at the bottom of the progress report, which is found on the Student Portal under My Courses. The progress report indicates the level/semester in which the course must be taken. Students are responsible for adding General Education electives into their schedule for the designated semester. Eligible courses are posted each semester by the School of Interdisciplinary Studies on the College's elective website. For more information and to view the current elective course offerings, visit https://www.conestogac.on.ca/electives/diploma. Questions regarding General Education electives can be directed to the School of Interdisciplinary Studies: firstname.lastname@example.org
Program Technology Requirements
Program technology requirements are posted on the program web page. Students in hybrid delivery courses will require a device, webcam functionality, and reliable Internet access.
It is the student's responsibility to be aware of various important academic dates throughout the year. These academic dates are posted on the college website.
Please note that Continuing Education courses and Apprenticeship programs may have different start dates and exam dates for courses.
Registering for Courses
Students can register for their next course in the program through the Continuing Education website (ce.conestogac.on.ca). Please make note of any prerequisite courses when registering.
You can add, change and drop courses from your portal depending on the dates and which program you are in:
- Log in to the Student Portal
- Click on the "My Courses" tab
- Scroll over the icons to the right of individual course listings. It is strongly recommended that students consult their program Coordinator/academic advisor prior to dropping a course.
Credit Transfer, Pathways & PLAR
Conestoga recognizes you may have formal post-secondary education that may allow you to enter a program at an advanced level or provide for individual course exemptions. To ensure your credits are eligible for transfer, please contact our Credit Transfer Office at: email@example.com.
The Credit Transfer Policy and Procedure are available on the college website.
If you are currently a Conestoga student and want to continue studying at Conestoga, there are a number of different pathway opportunities available to you.
Whether you wish to transfer to another program or apply to a new program after graduation, Conestoga has established pathways, to help you meet your goals.
Conestoga College has articulation agreements with many domestic and international institutions. These agreements allow students to transfer into a specific program with advanced standing. Students must meet the academic requirements stated in the agreement.
For more information regarding pathways at Conestoga, contact the Credit Transfer Officer at 519-748-5220 ext. 2166.
Additional Information for Students
Below is information to supplement the information found in the Conestoga Student Guide.
- Your Student Guide provides detailed information about dropping courses. If you are planning to drop a course, you must do so within the time period. If you have missed that time period, please see the Program Coordinator and shethey will advise you as to your options. Not attending does not constitute an official dropping of a course and will result in a grade of "F".
- If you have completed courses from a college or university that you think may be very similar in content to courses in the Alarm Systems Certificate program you may be eligible for a course exemption. (Please note that to receive an exemption, courses must have been completed within the past 7 years and with a mark of at least 60 %.). If you would like to proceed with a request for exemptions, please contact the Credit Transfer Officer or your Program Coordinator. Please note that exemptions will not be processed until a student is registered in the Program. The exemption process will take some time (two-three weeks), and students should attend all scheduled courses until they receive the exemption as they will be responsible for all material covered in class should the exemption be denied.
Conestoga has more than 400 awards, bursaries, scholarships and academic grants available to Conestoga students. There are specific bursaries available each term for CE students. These funds are made available to our students through the partnerships we have established with local business and industry leaders. To be considered for an award, complete the General Application available through your Student Portal. Notifications and instructions to complete the application are sent to all full-time students' email accounts in the fall semester (Deadline: First Friday in October) and winter semester (Deadline: First Friday in February). Visit the Student Financial Services on Conestoga's website.
Attendance and Program Standards
Working Together to Plan Your Success
Your success matters! Regular, punctual attendance, and active participation in scheduled classes, field and clinical placements, labs and any on-campus and off-campus activities scheduled by your program will help you to understand and master the learning complexities of your program.
If extenuating, unplanned circumstances require you to miss a class or an assessment, please note that it is your responsibility to follow up with individual faculty members prior to the class/assessment and access any missed information.
Attendance for Evaluations
Evaluations are critical components of each course and your overall success in your program. It is your responsibility to attend all evaluations (e.g. test, exam, presentation, etc...). If there is a concerning pattern of absence from evaluations across your program, you may be asked to meet with the Program Coordinator and/or Student Advisor to discuss strategies for success.
While circumstances such as religious holidays and academic accommodations may necessitate rescheduling of evaluations and will be accommodated, please note that there will be no special arrangements made for rescheduling evaluations due to personal conflicts such as work, commuting, or vacation plans.
- To communicate the dates of each evaluation at the beginning of each semester through the Instructional Plan.
- To communicate, in writing, any unplanned extenuating circumstances that may require changes to the course schedule.
- As per the Religious Holiday Procedure, provide alternative evaluation arrangements for missed evaluations due to recognized religious holidays as defined by the College Employer Council.
- To provide all accommodations requested by Accessible Learning.
- To consider alternative evaluation requests in good faith and examine the unique circumstances (e.g., unexpected family obligations, personal emergencies, etc...) and collaboratively determine an appropriate solution.
- Note, do not request doctor's notes from students.
- To review the instructional plan and familiarize with the dates of evaluation.
- As per the Religious Holiday Procedure, inform your faculty member in writing that the religious holiday defined by the College Employer Council will occur during the semester and may require considerations for evaluations to be rescheduled.
- If you must be absent from any scheduled evaluation, report your absence on the Student Portal using the procedure below. You must do this prior to the start of the evaluation or risk receiving a mark of zero.
How to Report Absences on the Student Portal
- Log into the Student Portal and click on the 'Absence tab'.
- Indicate whether or not there is an assessment scheduled on that day by clicking 'Yes or No', as well as the reason for the absence (illness or other).
- Click 'Continue' to report the absence.
- Click 'I agree' to confirm the absence.
- You will receive a confirmation email that your absence has been recorded.
Important! Please note the following:
- The earliest you can record an absence for a particular day, is after 8:00 p.m. the day before. You must report each day you are absent.
- The Absence Recording System will show you as being absent for the day, starting from the time that you recorded the absence. For example, if you record your absence on a specific day at 11:00 a.m., the system will show you as being absent for all classes starting after 11:00 a.m. that day.
- If you are going to be present for any other classes on the day for which you recorded an absence, please let the faculty member know by attending or following up by eConestoga or college email.
- As soon as possible, email the faculty member associated with the evaluation you missed and arrange for appropriate follow-up.
Documentation for Absences
Conestoga recognizes that unexpected circumstances, such as brief illness, do arise during the term. As a visit to a health practitioner may not be necessary or possible, we do not ask you to provide a doctor's note except in exceptional circumstances.
If the evaluation cannot be rescheduled, (e.g., experiential activity, lab, or a group presentation) your professor may provide you with a revised assignment or allocate its marks to another evaluation item, so long as the combined total does not exceed 40% of the course grade. This will be communicated to you by email.
Students are permitted by Conestoga policy to be absent from class to observe a recognized religious holiday. Any student who is unable to attend classes or participate in an examination, study, or work requirement on some particular day or days because of religious beliefs will be given the opportunity to make up the work that was missed or do alternate work/examinations subject to timely notification.
Conestoga recognizes all religious holidays as defined by the College Employer Council.
It is the responsibility of the student to:
a. Plan ahead and be aware of the dates of all examinations and other course obligations;
b. Advise the Faculty member that they will be seeking accommodation to observe a recognized religious holiday and make a request in writing within the first three weeks of the semester and prior to the date of assessment that falls on the religious holiday. Exceptions based on extenuating circumstances must be approved by the Chair.
Class Cancellations Due to Faculty Absence
All class cancellations due to Faculty absences will be posted in the Student Portal. These notices in the Student Portal will be the only general notifications of class cancellations due to Faculty absences.
Although the formal notification comes through the portal, faculty may also elect to post an absences on eConestoga.
Personal Notifications of Class Cancellations
Students have the option of receiving special emails or SMS text messages notifying them of class cancellations due to Faculty absences. To receive such personal notifications students must subscribe to this special service.
- Log in to the Student Portal
- Select Notifications under the Profile tab
- Select the method by which you would like to be notified
- Click Update
change the email address to which these notifications will be sent, select My
Addresses under the Profile Tab, and change the default email address.
The Alarm Systems Program provides both academic study and professional training to prepare students for careers working in the field of installation and programming of alarm systems. Throughout the program, students are expected to conduct themselves in a professional manner and to apply themselves to academic achievement. Professionals function in an independent and interdependent environment. The fundamental responsibility of the student is to gain additional knowledge and skills to have competent skills upon graduation. As professionals, it is imperative that behaviours and attitudes reflect standards that are endorsed by Conestoga College and your chosen profession. As a Conestoga College Alarm Systems student, there are three areas of conduct you are expected to follow; Academic Conduct, Professional Conduct, and Social/Behavioural Conduct.
As a student of Conestoga College you are a member of the College community and as such you have received a Conestoga Student Guide that includes Student Rights and Student Responsibilities. It is essential that you review this section and familiarize yourself with these responsibilities. It is expected that your conduct as a student will be reflective of the responsibilities listed. If you have any questions regarding any of them, please contact your Program Coordinator.
In addition to all Student Responsibilities found in the Conestoga Student Guide, Alarm Systems Certificate students have the following obligations:
- Complete the learning objectives, tests, assignments and all other forms of student work, with honesty and professional integrity
- Attend class as scheduled
- Demonstrate ethical and professional behaviour while attending class Protect the integrity of the Program and the College
- Maintain the confidentiality of all classroom experiences
- Seek clarification from faculty/administration when unsure of any of these standards
Professional Conduct - Use of Social Media and Cell Phones
To support a quality and respectful learning environment both in the classroom and in field placement, the use of cell phones and laptop computers for social networking should only occur during break times, before/after class, outside of children's play areas (indoors/outdoors) and during formal break time in field placement.
As a student and future professional, it is essential to maintain professional boundaries in all communication, including Social Media.
Ensure that your posts reflect you as the professional you are and wish to become – if a potential employer were to see your posts.
- Many types of social media encourage instantaneous, casual dialogue. It is important to remember that even an innocent comment may be easily misunderstood.
- Assume that information you post or send can be accessed or altered by anyone.
- Consider whether any posting may reflect poorly on you, your school, or your profession.
- Avoid online criticism of other students, colleagues, professors or field placements.
- Avoid impulsive, inappropriate or heated comments.
- Pictures should not be taken, posted to social media sites or shared without the express permission of all individuals involved.
- Remember that online sites you visit are not anonymous.
- Make sure your on-line name and email reflect professionalism.
- Ensure that your postings will not be considered harassment or defamation of a peer, colleague, faculty or others.
- Do not take or post any pictures while on placement or involved in lab activities
- Maintain client-provider relationships and boundaries. The addition of a client to a 'friendship" status online is unacceptable.
Please respect the fact that your faculty and staff will not invite you to their personal web pages when you are a current student, nor will they accept any invitations to your personal sites
What is Academic Integrity?
Having academic integrity means acting fairly and honestly when engaging in academic activities.
By having and applying an Academic Offences Policy and Procedure, Conestoga ensures graduates complete their studies fairly and honestly through hard work and dedication, and thus are well-prepared for their future careers.
Conestoga facilitates access to print, media, and electronic resources to support and enrich learning, teaching, and research in compliance with the following:
Plagiarism is submitting or presenting work of another person(s)/organization in whole or substantial part as one's own without proper citation and referencing.
Test and Evaluation Procedures
Students are encouraged to arrive early for in-person tests. Late arrivals must enter quietly. Late arrivals must abide by the test end time assigned by faculty and will not receive any extra test writing time.
Once a test begins, students may not leave the test room for 30 minutes. If they finish a test before that time, they may review their answers but are expected to sit QUIETLY and not disturb others. Once students leave the toom they may only re-enter when invited back by faculty. Any student found cheating during the course of an examination/test will be addressed according to procedures found in the Conestoga Student Guide.
The faculty is responsible for advising students of any material permitted for access during the test period. For in person tests/exams, personal items and learning material will be left in an area identified by the faculty.
Faculty will advise of seating arrangements for students during the test/exam period. During open book tests/exams, students must bring their own approved course materials (books, notes, Learning Packages etc.) for individual use only. Students may not share any of these materials. Electronic devices, such as but not limited to iPod, text messaging, cell phones, translators etc. will not be permitted.
Faculty will advise of specific expectations for in person, remote online tests/exams including access to approved course materials and resources and approved use of electronic devices during the test period.
All tests/examinations are to be completed independently. Collaboration during remote online and in person testing/exams is not permitted unless otherwise advised by faculty.
You are expected to behave as a professional during the writing of tests. Please refrain from talking and ensure that you are not late for the test. If these behaviours occur, students may be asked to leave the test situation.
Importance of Test and Presentation Dates
Test and assignment dates are scheduled at the beginning of each semester. Unplanned extenuating circumstances involving the college, the program, or the faculty may require changes to the course schedule. If this occurs, students will be notified.
Students are required to write all tests during the scheduled in-class test times. Students who make personal commitments that conflict with meeting test and assignment deadlines do so at their own risk. There will be no special arrangements made for students with personal conflicts (e.g. work, family commitments or vacation plans). Students who wish to reschedule a test or presentation because of a religious holiday are required to discuss the situation with faculty at the beginning of the semester.
Academic accommodations are provided to students with documented disabilities through the Accessibility Services Office.
Submitting AssignmentsIt is expected that students will submit all assignments on time, on the date they are due at the beginning of class. Late marks will be deducted from assignments not submitted when requested by faculty.
- 1 to 3 days late - 10%
- 4 to 6 days late - 20%
- 7 to 10 days late - 30%
- 11 to 15 days late - 40%
- 16 to 20 days late - 50%
- They discuss their circumstance with the course faculty at least 3 business days prior to the due date
- They negotiate a new due date that is mutually agreed upon.
Steps to Follow to Submit Assignments Outside of Class Time
While assignments should be submitted in class on the day they are due, if circumstances require that they be submitted outside a scheduled class, the following procedure should be followed:
1. Provide an electronic copy of your assignment to the faculty as per faculty instructions.
Steps to Follow when Missing a Test, Presentation or Workshop
- Email the faculty who teaches the relevant course. (This email is made preferably before class but must be made within 24 hours of the class by the student).
- Students may be asked to present documentation to validate the absence. This documentation must address the day of the absence confirming your inability to participate and attend class.
- Arrange with faculty for alternative presentation/workshop arrangements.
- Tests will be made up in the College Testing Centre, or by individual arrangement with program faculty.
Important Points to Remember:
- It is the student's responsibility to initiate contact with faculty to make alternate arrangements for missed tests, presentations, and workshops.
- Students who utilize three or more rescheduled evaluation methods may be required to meet with the Program Coordinator to discuss program success.
- Students will be asked to show their student cards in the College Testing Centre before they are permitted to write the test.
Faculty Returning Tests and Assignments
To support student success, students will be given continual feedback on their progress throughout the semester. Individual faculty will inform students in class how/when tests and assignments and/or marks on them will be returned. Please note that some tests will be returned to students, and some may be retained by faculty. Students who have questions about tests/assignments/grades should follow the process outlined below.
- At least 24 hours after receiving the mark and within seven days, write a note to the faculty, indicating the area(s) of clarification required,
- Initiate a meeting with the faculty to discuss,
- Bring pertinent information (assignment, mark sheet, etc.) to the appointment.
General Guidelines for Quality of Written Work
In the Alarm Systems Certificate program, there are some requirements for written work in a variety of formats (papers, assignments, forms and plans, handouts, etc.). It is expected that all students will meet the standard of English required within the profession. The faculty will identify students who are having difficulty in this area and will approach students to discuss the need for improvement. Students may be referred to the Learning Commons to help them improve the quality of their written work.
General Guidelines for Submitting Written Work
For specific course requirements, refer to the Course Schedule and Evaluation Methods information provided. If you are not clear about course requirements, discuss with individual faculty. Students are encouraged to use spell-check and grammar-check to assist with the editing of written work. The Learning Centre will be an invaluable resource to students who require assistance in organizing and writing an assignment with correct spelling and grammar.
Unless otherwise indicated by professors, generally, assignments should be:
- Word processed;
- Double spaced and one-sided;
- Submitted using a font size of 12, if word processed and proper margins;
- Written in a grammatically correct manner (use spell and grammar check);
- Submitted with a cover page indicating the course name, faculty's name, student's name, section and date submitted;
- Handed in at the beginning of class on the designated due date in class, unless otherwise indicated by professor;
- Handed in using the APA@Conestoga format if references are required.
NOTE: Faculty does not assume responsibility for assignments improperly uploaded or not submitted directly to the relevant course assignment drop box. Students should avoiding handing in assignments outside the assigned due date and should make every effort to hand assignments in as instructed by your professor.
Academic Progress Through the Program
The college's approach to academic progression is governed by the Promotion Decision Procedure.
A student's academic achievement results in a promotion decision, such as eligible to continue, graduate, and discontinued.
Progress from one level to the next in a program is dependent upon the successful completion of courses and/or meeting program promotion standards.
Each program has very clear guidelines about how students successfully progress through their course of study. These guidelines are found in this program handbook. They include information about what may happen should you fail courses or field placement, how you could recover these courses, and what your options may be if recovery is not possible. We encourage you to review these guidelines in order to understand them. If you have any questions about them, please connect with a member of your program team. Remember, we are all here to help.
In order to resolve any concerns which may arise during a course, field placement or relating to the program overall, students are encouraged to resolve issues or concerns informally at the program level prior to proceeding to a formal appeal.
If attempts have been made, and a successful resolution has not been reached, students are encouraged to refer to their Conestoga Student Guide, and to follow the procedures outlined under the "Academic Dispute Resolution and Appeal Procedure."
Registering for Courses
Students can register for their next course in the program through the Continuing Education website (ce.conestogac.on.ca). Please make note of any prerequisite courses when registering.
The Conestoga Student Guide is your first source for information concerning academic regulations, policies, and procedures. The Conestoga Student Guide is available on the college website and by visiting the "Student Guide" tab in your Student Portal.
In addition to the Academic Regulations found in the Conestoga Student Guide, the following apply to the Alarm Systems Program:
You can add, change, and drop courses from your portal depending on the dates and which program you are in:
- Log in to the Student Portal.
- Click on the "My Courses" tab,
- Scroll over the icons to the right of individual course listings. It is strongly recommended that students consult their program Coordinator/academic advisor prior to dropping a course.
Students who have been unsuccessful in their field experience, have failed two or more academic courses, and/or have required considerable testing/assignment variances may be recommended for Academic Probation. Academic probation allows students to be promoted to the next level with a special timetable or with academic conditions. Special timetables and academic conditions are designed as part of written learning contract that the student and program Coordinator create together. The goal of these measures is to allow students to continue in the program accompanied by a supportive plan for success.
Clearance of Academic Deficiency/Supplemental Opportunities
Students who have failed a course and who are eligible may receive an opportunity for a supplemental evaluation. Following the end of semester, eligible students will be invited for a supplemental opportunity. If a student does not respond to this invitation or is unavailable at the specified date and time, the student forfeits the supplemental opportunity for the course. For more information please visit the College Policies, Procedures, Practices and Guidelines webpage then click on the Academic Administration side tab and search for the document entitled Clearance of Academic Deficiency.
To be eligible for a supplemental opportunity, a student must meet the following criteria:
- A final course grade within 10% of the passing mark of the course and no lower than 50%.
- No academic offences in the course.
- Evidence of passing at least one evaluation in the course.
- Eligible student will be contacted by the program and will be provided details of the supplemental process.
- The student will receive a supplemental form and will be required to pay the fee on their student portal.
- Student completes supplemental work (test or assignment) in accordance with the times and dates communicated.
- Supplemental work is assessed, and the final grade is posted.
- If successful in completing the supplemental work for the course, the failing course grade will be upgraded to the minimal passing grade for the course.
Community Service Students in one-year certificate, one-year graduate certificate and two-year diploma programs may receive up to a maximum of two (2) supplemental evaluations while in the program.
Community Service Students in Degree programs may complete a maximum of four (4) supplemental evaluations throughout the program. A maximum of two (2) supplemental evaluations in years 1 and 2 of the program and a maximum of two (2) supplemental evaluations in years 3 and 4 of the program.
Students who have failed to meet all program standards or who have failed to meet the standards set out in the Conestoga Student Guide and/or the Alarm System Program Handbook involving academic dishonesty, student responsibilities, or unacceptable behaviour, attitude or conduct may be discontinued from the Program.
Students not planning to return to the Alarm Systems Program the following semester are expected to complete a Withdrawal Form available from the registrar's office, or on the college website.
Prior to transferring to another program, it is recommended that the student meet with the program Coordinator or academic advisor. Students who decide to change programs may do so by completing and submitting a program application form to the Registrar's Office. If considering transferring to a program outside the school in which they are currently enrolled in, students may want to discuss options with a career advisor. When a student moves from one Conestoga program to another and where courses numbers/codes are identical or equivalent, automatic credit is given if passing grades are met
Re-admission to a ProgramIf the Part-Time student is re-applying to a different version of a program, they must submit a completed Conestoga College program application form to the Registrar's Office and pay the application fee.
Re-admission to a program is not automatic. In all cases, re-admission to programs in the School of Community Services – Continuing Education will be at the discretion of the Chair.
Students have the right to appeal any academic decisions as set out in the Conestoga Student Guide. It is recommended that students begin this appeal process by first meeting with the faculty and/or program Coordinator and/or program chair.
Students are expected to respond to their invitation through their Student Portal. Convocation ceremonies are held in the spring and fall of each academic year. Students, who take longer than the advertised program length, are responsible for completing any new or additional courses due to a program design change. Students who complete their program after the scheduled completion date are required to fill out an Application to Graduate form and submit it with payment to the registrar's office. Students who are discontinued or have withdrawn and then return to the college will be placed in the current program design and must meet all requirements to graduate.
Work-Integrated Learning Experiences
Student Consent FormsStudents may be required to complete program-specific specific consent forms. To access the forms, students need to visit the WIL Document Services Community in myConestoga and click on the WIL Document Forms tab.
Student feedback is an essential component of our continuous improvement process. Our opportunities for student feedback include:
Key Performance Indicators
All college programs in the province are evaluated using Key Performance Indicators (KPIs) through the Ministry of Colleges and Universities (MCU). This Student Experience Survey is conducted each academic year in select classes. Strategic goals to improve the programs are developed from these results. This data and other data specific to the campus and the program/school are collected so that Conestoga College can continually improve quality.
Student Appraisal of Teaching (SAT)
The Student Appraisal of Teaching (SAT) allows direct feedback from students on teaching for a particular course. Completion of the SAT forms give teachers and academic managers valuable information to use for the improvement of teaching at Conestoga.
The SAT process has two components: the Early Course Check-in and Full-SAT. The Early Course Check-in is 5 questions, occurs during week 10 of classes and provides early feedback to faculty about the student experience within their classroom. The Full-SAT is 43 questions and occurs late in the semester; a summary of the results goes to the faculty member and their academic manager. Typically, about one-quarter of the faculty is appraised per term. All full-time faculty have a SAT review at least once every two years. Part-time faculty may be reviewed more frequently. Continuing Education students may have an opportunity to complete a SAT form during their Continuing Education course.
Program Advisory Committees (PACs)
Program Advisory Committees (PACs) provide the necessary link between Conestoga and the community it serves. PACs operate in an advisory capacity to Conestoga administration with the objective to keep Conestoga responsive to current and future workforce needs, trends or opportunities in industry and the marketplace.
All post-secondary education programs of study at Conestoga, both full-time and part-time, which lead to an employment related credential, or are approved by the Ministry of Colleges and Universities (MCU), will be associated with a PAC, with the exception of apprenticeship and pre-apprenticeship programs. For any program not leading to an employment related credential, such as foundation programs, PACs are optional.
At the beginning of each year, the coordinator(s) of the program will ask for student volunteers. The coordinator(s) will select which student(s) will represent the program at PAC. Student attendees are important members of the PAC and are expected to be present at all meetings and are responsible for preparing and submitting a report based on guidelines provided by the program coordinator.
Students who participate in PACs will receive credit on their Co-Curricular Record (CCR) . Your CCR is an official document, complementary to your academic transcript, which recognizes and records learning that you have achieved through approved Co-curricular experiences at Conestoga.
College-wide Policies and Procedures
Student Protection Acknowledgement
A Student Protection Acknowledgement confirmation pop-up will appear when a student logs into the Student Portal on a yearly basis. This will direct students to policies and procedures relevant to their academic responsibilities. All Conestoga College wide academic policies and procedures are listed on the college website under "About Conestoga", "Policies and Procedures".Students are advised to review and comply with all policies and procedures, including the following:
- Academic Dispute and Resolution Policy & Procedure
- Academic Offences Policy & Procedure
- Clearance of Academic Deficiency Policy & Procedure
- Convocation Procedure
- Co-operative Education Policy
- Discontinuance Procedure
- Evaluation of Student Learning Policy & Procedure
- Grading Procedure
- Program and Course Withdrawal and Refund Procedure/International Student Withdrawal and Refund Procedure
- Readmission Procedure
- Religious Holiday Policy & Procedure
- Student Expectations for Online Engagement
- Student Feedback Policy
- Student Fees Policy & Student Fee Invoicing and Payment Procedure
- Student Rights and Responsibilities Policy & Procedure
Students must follow all of the policies and procedures for Conestoga College and it is expected that faculty will accept, fulfil and enforce these standards.
Program courses may use web-based services with data centres outside of Canada. Students may be expected to complete assessments where information is transmitted outside of Canada. Students who do not wish to submit their information to other countries have the right to opt-out. It is the responsibility of the student to notify the instructor if they, in the first week of term or at the time assignment details are provided, wish to submit an alternate assignment.
Course examinations may be administered through a remote proctoring service to assure academic integrity. Ensure that you meet the system requirements that will allow the recording of your computer screen, webcam, and microphone.
Conestoga's Accessible Learning services provide support for students with permanent and temporary disabilities who feel they are encountering barriers to learning. They work with students to understand the impact of a disability in the college environment and will help develop a success plan that considers student goals and required academic accommodations. Accessible Learning will also communicate necessary accommodations to professors on behalf of the student.
To consult with an Accessibility Advisor about accommodations please make an appointment by emailing firstname.lastname@example.org or calling 519-748-5220 ext. 3232.
Exceptions for non-accessibility focused issues need to be consulted on with your professor. Final approval for exceptions unrelated to academic accommodations rests with the program chair.
Program Handbook Revision Log
|July 22, 2021||Liz Oliveira|
|June 17, 2022||Jess Balzer|
|June 2, 2023||Cindy Wang|